NAV facts and figures 2014 Dato: Foreleser: Foto: Colourbox
NAV the organization NAV, 06.08.2015 Side 2
This is how much NAV spent of the State budget in 2014 State budget: 1 320 billion kroners NAV 32 % NAVs budget: 420 billion kroners Remaining 68 % NAV, 06.08.2015 Side 3
Budget and payments 2014 State budget 2014 NAV payments (a selection) Operations NAV 11 300 NAV payments 420 000 Remaining State budget 889 000 Health reimbursments 30 400 Cash-for-care benefit 1 400 Unemployment benefit 11 600 Child benefit 15 100 Labour market measures 7 200 Work Assessment Allowance 35 800 Other 37 200 Old age pension 179 200 Sickness benefit 38 400 Figures in millions Disability pension 63 800 NAV, 06.08.2015 Side 4
NAV payments Figures in millions Child support* Sickness benefit Child benefit Unemployment benefit 79 132 recipients in 2014 119 679 recipients in 2014 671 323 recipients in 2014 59 291 recipients in 2014 805 769 771 34824 36617 38371 15059 15190 15139 10065 10301 11597 2012 2013 2014 2012 2013 2014 2012 2013 2014 2012 2013 2014 Old age pension Disability pension Cash-for-care benefit Work assessment allowance 837 525 recipients in 2014 311 875 recipients in 2014 Kr Kr Kr 16 199 recipients in 2014 r 151 297 recipients in 2014 150525 164602 179196 60132 61738 63829 1265 1211 1382 36239 36477 35799 2012 2013 2014 2012 2013 2014 2012 2013 2014 2012 2013 2014 * Advance payments NAV, 06.08.2015 Side 5
0 år 3 år 6 år 9 år 12 år 15 år 18 år 21 år 24 år 27 år 30 år 33 år 36 år 39 år 42 år 45 år 48 år 51 år 54 år 57 år 60 år 63 år 66 år 69 år 72 år 75 år 78 år 81 år 84 år 87 år 90 år 93 år 96 år 99 år 102 år 105 NAV and the population 90000 80000 70000 60000 50000 40000 30000 Outside NAV Old age pension Disability pension Work assessment allowance Sickness benefit Unemployment benefit Child benefit 20000 10000 0 NAV, 06.08.2015 Side 6
Trends in the workplace Labour force participation increased the most among people over the age of 55* The largest decline happened among people under the age of 25 - more in education, fewer worked part-time* Unemployment rates are still high in construction* Unemployment rates increased the most in the ITbusiness and among engineers and technicians in the oil industry* NAV, 06.08.2015 Side 7
Labour market - how many have jobs? 2010 2011 2012 2014 2014 71,9% (15 74 yrs) 71,4% (15 74 yrs) 71,5% (15 74 yrs) 71,2% (15 74 yrs) 71% (15 74 yrs) NAV, 06.08.2015 Side 8
Outside the labour market On average, a little over 75,000 people unemployed in 2014. This is an average of 2.8% 270 000 people reported that they were completely unemployed at one time or another during the year 59 200 people received unemployment benefits at the end of the year (2013: 54 000) 204 000 people with a decreased ability to work were registered with NAV in 2014 (2013: 209 000). Of these 151 297 recieved Work Assessment Allowance Long-term unemployed more than 6 months: 19 619 (2013: 16 348) Every fourth person of those who at any given time are unemployed, are long-term unemployed 2012 2013 2014 Unemployed, annual averages 66 000 2,5% 70 000 2,6% 75 000 NAV, 06.08.2015 Side 9 2,8%
The young and unemployed 96 percent of the fully unemployed under the age of 20 were being followed up by NAV in 2014 91 percent of the fully unemployed between the ages of 20-24 were being followed up by NAV in 2014 2013 2014 Unemployed youth under the age of 20 (annual average) 2 208 2 119 NAV, 06.08.2015 Side 10
Work and health 6,4 percent sickness absence (4th. quarter 2014) 24,1 percent of doctor reported sickness absences were graded sick leave (4th quarter 2014) Number of graded sick leave at 12 weeks: 2014: 40 % 2013: 39% 151 000 people received work assessment allowance 4,5 percent of the population between the ages of 18 and 66 (December 2014) 312 000 people received disability pension 9,4 percent of the population between the ages 18 og 66 år (December 2014) NAV, 06.08.2015 Side 12
Number of people with health related benefits 2010 2011 2012 2013 2014 Disability pension 301 088 306 653 309 887 305 886 311 875 Work assessment allowance 174 275 171 760 166 945 163 192 151 297 Sickness benefit 124 762 122 332 118 392 115 689 119 679 In total 600 125 600 745 595 224 584 767 582 851 NAV, 06.08.2015 Side 13
Our goal is to help people find jobs NAV offers various types of work-related schemes and services. Priority groups: Those with reduced ability to work Longterm unemployed, youth Longterm recipients of social assistance Immigrants from countries outside the EU/EEA area On average there were 12 700 job seekers every month on ordinary work related schemes 54 900 people with reduced ability to work were on work related schemes in 2014 Participants on qualification programs at the end of 2014: 5700 NAV, 06.08.2015 Side 14
NAV Inclusive Workplace Support Centre More than 1,4 million people are employed in a business with an Inclusive Workplace-agreement. In 2014 there were 66 000 deliveries to businesses with the Inclusive Workplace-agreement, an increase of 5000 from the previous year. More than half were delivered in follow-ups of sickness absence, IWmanagement and health promoting and prevention work. By the end of 2014, 16 counties had hired a contactperson for employers with an Inclusive Workplace-agreement. NAV, 06.08.2015 Side 15
Children and family figures per December 31, 2014 Kr Kr Kr In July 2014, paternal and maternal quotas were reduced from 14 to 10 weeks (for children born before July 1, 2014) 86 285 women received parental benefits 59 524 men received parental benefits Mothers used an average of113 days Fathers used an average of 49 days 16 199 received cash-for-care benefit 671 232 received child benefit NAV, 06.08.2015 Side 16
Assistive Technology and Adaptations The Assistive Technology area receives high scores in consumer surveys I 2014, 133 830 applications for assistive aids were reviewed 130 490 people received one or more assistive aids 406 700 people have one or more assistive aids from the Assistive Technology departments 1 900 deaf and blind received assistance from the interpreting service NAV, 06.08.2015 Side 17
Old age pension 837 500 people received old age pension 3 out of 10 people aged 62-66 took out retirement in 2014, for a total of 81 000 62 percent of the early retirees combined work and old age pension 52 percent applied for old age pension electronically at nav.no, two percent more than the previous year Since 2010, the number of retirees have increased by 25 percent Population numbers are steadily rising and more people retire before age 67 NAV, 06.08.2015 Side 18
More retirees I alt Menn Kvinner 900 000 800 000 700 000 600 000 500 000 400 000 300 000 200 000 100 000 0 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 Graph 11: Retirees in total. Divided by gender. 31.12.2005-31.12.2014 NAV, 06.08.2015 Side 19
NAV combats social security fraud NAV reports the biggest fraud cases to the police We uncover more fraud with work assessment allowances and unemployment benefits than before 10 percent of the reported cases are from the construction-, transport- and service industry. 2010 2011 2012 2013 2014 Number of reports 975 1 358 1 199 1 318 1 244 Number of cases 1 026 1 396 1 265 1 378 1 285 Amount (mill. kroners) 133,9 188,9 210,6 238,6 271,3 NAV, 06.08.2015 Side 20
How do our users contact us? NAV, 06.08.2015 Side 21
«How satisfied are you with our service on the whole?» Employee user survey in comparison to client user survey Employer Client Average score: 1 = very unpleased 6 = very pleased NAV, 06.08.2015 Side 22
More about processing time Number of cases dealt with within the normative time Benefit areas Claims % 2013 (%) 2014 (%) Unemployment benefit* 80 78 76 Old age pension** 95 98 98 Disability benefit 75 70 39 Cash-for-care benefit 75 75 76 Work assessment allowance 75 89 88 Child benefit 75 81 86 Child support area 75 69 61 *Percentage of unemployment benefit cases directed within 21 days **Percentage of claims on new Norwegian old age pension (received prior to action date), where decision is made in time for the first pension payment. NAV, 06.08.2015 Side 23
Increased satisfaction with waiting time 3,9 Spring 2008 3,6 Spring 2009 3,6 Spring 2010 3,6 Spring 2011 3,8 Spring 2012 4,3 Spring 2013 4,5 Spring 2014 NAV, 06.08.2015 Side 24
Modernizing NAV NAV is on track with the revised plan for Project 1 of the ongoing modernization Two important self-service solutions delivered in 2014 Old age pension 2016 is on track NAV, 06.08.2015 Side 25
Social development affects NAV Need for more cooperation regarding users with mental disorders An aging population and increased immigration brings more NAV users Increased income inequalities in society New technologies and globalization of goods and service markets will make it more difficult for vulnerable groups to enter the labor market Higher expectations from users for self-service with personal preferances More use of the open labor market to integrate long-term unemployed Simpler regulations which simultaneously allows for individual customization NAV, 06.08.2015 Side 26