What does it mean for you? Connections Webcast May 10 th
I am the VP of Technology for DM2 Software
The History of What is? The pros and cons of DM2 and Sage Software s strategy How you can leverage today
From Wikipedia: Cloud computing dates back to the 1960s, when John McCarthy opined that "computation may someday be organized as a public utility." Almost all the modern-day characteristics of cloud computing (elastic provision, provided as a utility, online, illusion of infinite supply), the comparison to the electricity industry and the use of public, private, government and community forms, were thoroughly explored in Douglas Parkhill's 1966 book, The Challenge of the Computer Utility.
Translation The concept of delivering computing resources through a global network is rooted in the sixties. Evolved through a number of phases which include grid and utility computing, application service provision (ASP), and Software as a Service (SaaS). This is where IBM made fortunes with mainframe and supercomputer services
From Wikipedia: Cloud computing refers to the (1) provision of computational resources on demand via a computer network. Users or clients can submit a task to the service provider, (2) without actually possessing the software or hardware. The consumer's computer may contain very little software or data serving as little more than a (3) display terminal connected to the Internet. Since the cloud is the underlying delivery mechanism, cloud based applications and services may support any type of software application or service in use today
Translation How do you pay for applications/data Where is it located How it is consumed by users
From Wikipedia: An analogy to explain cloud computing is that of public utilities such as electricity, gas, and water. Centralized utilities freed individuals from the difficulties of generating electricity or pumping water as well as all of the development and maintenance tasks involved. This translates to a reduced cost in software distribution and installation but total savings in terms of dollars is yet to be seen.
Translation Economies of scale and knowledge (cheaper and better) Lower barrier to entry (software, hardware, development) Reduced costs (maintenance, upgrades, enhancements)
Source: Aberdeen Group, June 2010
Translation Lower TCO Lower barrier to entry and rapid time to implement Lower costs of maintaining applications, IT skills and staff (economies of scale)
Software as a Service (SaaS) Infrastructure as a Service (IaaS) Platform as a Service (PaaS)
SaaS To deliver software as a service over the Internet, eliminating the need to install and run the application on the customer's own computers and simplifying maintenance and support. People tend to use the terms "SaaS" and "cloud" interchangeably, when in fact they are two different things
IaaS To deliver computer infrastructure typically a platform virtualization environment as a service. Rather than purchasing servers, software, data-center space or network equipment, clients instead buy those resources as a fully outsourced service
PaaS To deliver a computing platform and/or solution stack as a service, often consuming cloud infrastructure and sustaining cloud applications. It facilitates deployment of applications without the cost and complexity of buying and managing the underlying hardware and software layers
Translation SaaS: We host our stuff (publisher s applications) IaaS: We host other people s stuff (third party applications) PaaS: We host your stuff (customer developed applications)
Public Cloud Community Cloud Private cloud
Public cloud applications, storage, and other resources are made available to the general public by a service provider. These services are free or offered on a payper-use model. Generally, public cloud service providers like Microsoft and Google own and operate the infrastructure and offer access only via Internet (direct connectivity is not offered)
Community cloud shares infrastructure between several organizations from a specific community with common concerns (security, compliance, jurisdiction, etc.), whether managed internally or by a third-party and hosted internally or externally. The costs are spread over fewer users than a public cloud (but more than a private cloud), so only some of the cost savings potential of cloud computing are realized.
Private cloud is cloud infrastructure operated solely for a single organization, whether managed internally or by a third-party and hosted internally or externally.
3 Different Solutions
On-Premise Infrastructure as a Service (IaaS) Software as a Service (SaaS)
Highly customized and configured Complete control over modifications and upgrades (what/when) Best of breed partner and ISV community and knowledge for industry specific needs Low Switching Costs
Large upfront costs for hardware and software High on-going costs for IT Not one neck to choke for support and integration
All of the Pro s of On-Premise No Large Software, Hardware or maintenance costs Single support contact Medium switching costs
Decreased control for changes and modifications May be some limitations for integration with 3 rd party solutions Still requires upfront service costs
Lowest upfront costs (per user) Rapid time to implement
Limited customization and configuration No control of modifications/upgrades Difficult or impossible to integrate with offpremise best of breed applications Very High switching costs
10. Miss a payment, your ERP turns off 9. My data lives with other data (sounds illegitimate and immoral). 8. Very limited custom reporting capabilities (but who needs reports from your ERP anyway?) 7. Very limited customization capabilities (because everyone knows that ERP out of the box works for everyone) 6. You still cant get rid of that pesky IT guy 5. The hidden costs can blind you 4. What if I want to use another application specific for my industry and interface it? Sorry! 3. What if my internet goes down...then you can take the rest of the day off 2. What if the cloud internet goes down like the Amazon cloud did recently...then you can take the rest of the day off 1. It utilizes the cock-roach-hotel model; you can check in but you can t check out. You have years of critical corporate data in the rental cloud which lives with other data. You may not be able to get all of your data out
DM2 Recognizes the need for different options to be available at each tier. Some customers want a total closed onpremise solution Some customers want a self-hosted private cloud for their remote locations Some customers would like a DM2 hosted solution
DM2 Customers are highly customized and optimized for their businesses Due to the scale of an ERP system customers need to control their upgrade cycle for training DM2 Customers want integration with Best of Breed applications
After considering the options DM2 has found that IaaS (Infrastructure as a Service) is the best solution available today that meets the needs of our customers We are currently working with Sage and other partners to make that solution available
You could of course deploy your own private cloud for your users SageCRM can be deployed as a private cloud solution A lot of you are already using a Citrix or Terminal Server solution which is a type of Private Cloud Some Customers are using this type of solution to access MAS/DM2 from Portable Devices like Tablets
The most important thing you can do is get together with your team and discuss what your requirements are What kind of Solution makes sense for your business What kind of benefits and trade offs work for your organization Engage DM2 Advanced Business Solutions in a discussion
is not a specific thing but a continuum of solutions does not necessarily mean a shift from a CAPX model to an OPEX model. i.e. Paying a monthly utility bill instead of buying software can have great benefits but it also has limitations
June 14th