Civility 101 in the Online Classroom De-stress for Student Success Diane Monsivais, PhD, RN, CNE Leslie K. Robbins, PhD, RN, PMHCNS/NP-BC, FAANP Ryann Fierro, BSN, RN Excellence Innovation Diversity
Authors Diane Monsivais, PhD, RN, CNE Leslie K. Robbins, PhD, RN, PMHCNS/NP-BC, FAANP Ryann Fierro, BSN, RN Learner Objectives Describe examples of stressful educational online challenges for School of Nursing faculty and students Identify focused best practices in online education to reduce stressful challenges Conflict of interest: None Employer : The University of Texas at El Paso School of Nursing Funding Acknowledgement: COURI/ Provost s Summer 2014 Student Research Assistant Program funding UTEP School of Nursing Site license for Incivility in the Online Learning Environment Survey (IOLE) (Clark, 2012)
Prevent incivility
Purpose Explore faculty and student perceptions of incivility in the online learning environment Instrument Incivility in Online Learning Environment (IOLE) survey (Clark, 2012) Analysis SPSS Qualitative Description (Sandelowski, 2000) Sandelowski, M. (2000). Whatever happened to qualitative description? Research in Nursing and Health, 23, 334-340.
Gender Female..17 Male 6 Faculty (n=23) Gender Female.48 Male 19 Student (n=67) Age Range 36-77 years Age range 21-59 years Race/Ethnicity Hispanic (non-latino) 7 Asian 1 Latino. 2 Other. 1 White/Caucasian.. 12 Race/Ethnicity Hispanic (non-latino) 21 Asian. 4 Latino...10 Black. 1 White/Caucasian..30 Other 1 Years of Teaching.... 1-40 Number of Online Courses Taught. 1-120 Number of Online Classes Taken..20-50 Expertise at Teaching Online Very low or low 6 Average. 5 High or very high. 11 Primary Program for Teaching Bachelor s 15 Master s. 7 Other. 1 Expertise at Learning Online Very low or low 3 Average. 20 High or very high. 39 Program Master s 43 RN-BSN. 1 Traditional BSN.8 Fast Track 1 Doctoral. 4 Academic Rank Instructor 7 Emeritus. 1 Assistant Professor.13 Other. 1 Associate Professor. 1
Clark, C. M., Olender, L., Cardoni, C., & Kenski, D. (2011). Fostering civility in nursing education and practice: Nurse leader perspectives. Journal of Nursing Administration, 41(7/8), 324-330.
What are most challenging aspects of online learning as perceived by nursing faculty and students?
Identified by Faculty Creating a sense of community and supportive learning environment Lack of face-to-face contact to address issues and concerns Intense time commitment and constant attention to timely feedback Times Mentioned 7 5 4 Identified by Students Delayed or no faculty response 17 Lack of faculty clarity and objectivity 14 Group work issues 11 Lack of face-to-face communication 7 Times Mentioned Anonymity can encourage rude/aggressive behavior Inconsistent faculty expectations 1 2 Self-discipline and staying focused on task 4 Lack of familiarity and experience with technology 3 Course layouts inconsistent 1 I finished my BSN online in 2007 and the biggest thing that kept me from going on to graduate school was my dread of having to do group work/projects. [respondent IOLE survey 2014]
Research Evidence School of Nursing Resources Faculty Expertise Student Preferences Educational Decisions Successful Learning Outcomes University Resources Monsivais & Robbins, 2015
Research Evidence School of Nursing Resources Faculty Expertise Student Preferences Educational Decisions Successful Learning Outcomes University Resources Monsivais & Robbins, 2015
Before Course (Course Design) Incorporate resources into class Emphasize Importance & benefits of group work Benefits of collaboration for assignment Provide information about Group process monitoring Team/Team member effectiveness Provide tools for learners Collaborative workspaces & multiple communication methods Group Charter Evaluations (Peer, Self, & Team) During Course Monitor group process Provide clear timelines/sufficient time After Course Evaluations (Peer, Self, & Team) General course feedback Group process & product included in grade
Research Evidence School of Nursing Resources Faculty Expertise Student Preferences Educational Decisions Successful Learning Outcomes University Resources Monsivais & Robbins, 2015
Transparency Structured response times Quick grading Efficient rubrics Faculty Focus Special Report. 10 principles of effective online teaching: Best practices in distance education http://www.facultyfocus.com/free-reports/principles-of-effective-online-teaching-best-practices-in-distance-education
Adapt best practices to local setting Orient faculty and students effectively for the online classroom
Is there a part of your online class you could de-stress to promote student success?