Revamp your Lessons Learned Making use of Agile Retrospectives Techniques Copyright 2011-2013 The Braintrust Consulting Group. All rights reserved. No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of The Braintrust Consulting Group. Images copyright of their respective artist, 2011-2012, used under license from Shutterstock.com. Kate Megaw, CSP, PMP COO, The Braintrust Consulting Group BS Information Management from Queen s University, Belfast 15 years project management experience Agile coach, trainer, and consultant copyright of their respective artist, 2011-2013, used under license from Shutterstock.com. 1
As a presentation attendee, I want to understand what a retrospective is, so that I can understand the benefit of doing them regularly. What Is A Retrospective? dictionary.com Directed to the past; contemplative of past situations, events, etc. Looking or directed backward Wikipedia Generally means to take a look back at events that already have taken place copyright of their respective artist, 2011-2013, used under license from Shutterstock.com. 2
Traditional Lessons Learned Done at end of project Often filed and forgotten Ever wonder why we call them postmortems? Why Do We Do Retrospectives? Inspect & Adapt Retrospectives help teams even great ones keep improving Derby Real problems can lead to real solutions Why wouldn t you do them? copyright of their respective artist, 2011-2013, used under license from Shutterstock.com. 3
Traditional Lessons Learned / Postmortems? End of project Filed As a presentation attendee, I want to understand how to run a traditional retrospective, so that I can see the main way we gather feedback from the team. Scrum Gathering 2012 http://www.implementingscrum.com/2007/09/04/scary-team-retrospectives-part-one/ Table Talk Share from you last lessons learned something that Worked well Could have gone Table better talk Copyright 2011-2012 The Braintrust Consulting Group. All rights reserved. No part of this publication may be reproduced or transmitted in any form or for any purpose without express permission. Images copyright of their respective artist, 2011-2012, used under license from Shutterstock.com. copyright of their respective artist, 2011-2013, used under license from Shutterstock.com. 4
Guidepost #1 Company milestones Set the stage Copyright 2011-2012 The Braintrust Consulting Group. All rights reserved. No part of this publication may be reproduced or transmitted in any form or for any purpose without express permission. Images copyright of their respective artist, 2011-2012, used under license from Shutterstock.com. Regardless of what we discover, we understand and truly believe that The prime directive everyone did the best job that they could, given what they knew at the time, their skills and abilities, the resources available, and the situation at hand. Copyright 2011-2012 The Braintrust Consulting Group. All rights reserved. No part of this publication may be reproduced or transmitted in any form or for any purpose without express permission. Images copyright of their respective artist, 2011-2012, used under license from Shutterstock.com. Norman Kerth s Retrospective Prime Directive copyright of their respective artist, 2011-2013, used under license from Shutterstock.com. 5
Take The Teams Take the teams temperature Copyright 2011-2012 The Braintrust Consulting Group. All rights reserved. No part of this publication may be reproduced or transmitted in any form or for any purpose without express permission. Images copyright of their respective artist, 2011-2012, used under license from Shutterstock.com. Temperature Constellations Constellations Copyright 2011-2012 The Braintrust Consulting Group. All rights reserved. No part of this publication may be reproduced or transmitted in any form or for any purpose without express permission. Images copyright of their respective artist, 2011-2012, used under license from Shutterstock.com. copyright of their respective artist, 2011-2013, used under license from Shutterstock.com. 6
Pair share Copyright 2011-2012 The Braintrust Consulting Group. All rights reserved. No part of this publication may be reproduced or transmitted in any form or for any purpose without express permission. Images copyright of their respective artist, 2011-2012, used under license from Shutterstock.com. Company milestones Guidepost #2 Gather data copyright of their respective artist, 2011-2013, used under license from Shutterstock.com. 7
Plus/Delta (+/ ) Plus (+) What worked well? Delta ( ) What do we need to improve? Retrospective Practice Preparing For The PMP Exam Last PMI Inland Empire Chapter Meeting Attended Last Visit To San Diego Zoo Last Flight Through Ontario Airport Your Commute To The Meeting Today Last LA Dodgers or LA Angels Game Something Else! copyright of their respective artist, 2011-2013, used under license from Shutterstock.com. 8
Company milestones Guidepost #3 Look for patterns Assign priority Group Like Items Affinity mapping copyright of their respective artist, 2011-2013, used under license from Shutterstock.com. 9
Dot Voting Dot voting Company milestones Guidepost #4 Create an action plan copyright of their respective artist, 2011-2013, used under license from Shutterstock.com. 10
Be SMART Specific Measureable Attainable Realistic Timely Guidepost #5 Company milestones Follow-up Hold people accountable copyright of their respective artist, 2011-2013, used under license from Shutterstock.com. 11
Company milestones Guideposts #1-5 1. Set the stage 2. Gather data 3. Look for patterns and assign priority 4. Create an action plan 5. Follow-up and hold people accountable Traditional Lessons Learned / Postmortems? End of project Filed As a presentation attendee, I want to understand how to run creative retrospectives, Scrum Gathering 2012 so that the team can have fun and receive quality feedback from each other. http://www.implementingscrum.com/2007/09/04/scary-team-retrospectives-part-one/ copyright of their respective artist, 2011-2013, used under license from Shutterstock.com. 12
Company milestones Guidepost #2 Gather data copyright of their respective artist, 2011-2013, used under license from Shutterstock.com. 13
Speed Boat Innovation Games What is driving your boat Sprint, project, or Agile adoption forward What are the anchors slowing it down? Speed Boat copyright of their respective artist, 2011-2013, used under license from Shutterstock.com. 14
Starfish Retrospective http://www.thekua.com/rant/2006/03/the-retrospective-starfish Keep Doing Stop Doing Start Doing copyright of their respective artist, 2011-2013, used under license from Shutterstock.com. 15
Starfish Retrospective Learning Matrix Retrospective Agile Retrospectives: Making Good Teams Great. Esther Derby, Diana Larsen copyright of their respective artist, 2011-2013, used under license from Shutterstock.com. 16
Learning Matrix Agile 2012 Spider Web Retrospective ( Aka. Team Radar) http://agileretrospectivewiki.org/index.php?title=pillars_ Of_Agile_Spiderweb_Retros pective copyright of their respective artist, 2011-2013, used under license from Shutterstock.com. 17
Team Dynamics? Code Stability Coordination with other teams Technical Debt??? Post-It Notes Average them if you want Join lines if you want Retrospective Practice Preparing For The PMP Exam Last PMI Inland Empire Chapter Meeting Attended Last Visit To San Diego Zoo Last Flight Through Ontario Airport Your Commute To The Meeting Today Last LA Dodgers or LA Angels Game Something Else! copyright of their respective artist, 2011-2013, used under license from Shutterstock.com. 18
Retrospective Practice Keep Doing Start Doing Stop Doing Wind A n c h o r s Question Based Retrospectives copyright of their respective artist, 2011-2013, used under license from Shutterstock.com. 19
Retrospective Cookies What was the most effective thing you did this Sprint, and why was it so successful? What was our Team s biggest impediment this Sprint? What was the most helpful thing the Scrum Master did this Sprint? Why was it helpful? http://weisbart.com/cookies Team Questions & Sharing Have a question jar on a desk in the team room and every time a team member thinks of a good retro question they put it in the jar Share your questions with other teams & vice versa! copyright of their respective artist, 2011-2013, used under license from Shutterstock.com. 20
Traditional Lessons Learned / Postmortems? End of project Filed As a presentation attendee, I want to understand how to conduct an effective retrospective, so that the team can get the full benefit from the meeting. Scrum Gathering 2012 Copyright 2011-2012 The Braintrust Consulting Group. All rights reserved. No part of this publication may be reproduced or transmitted in any form or for any purpose without express permission. Images copyright of their respective artist, 2011-2012, used under license from Shutterstock.com. http://www.implementingscrum.com/2007/09/04/scary-team-retrospectives-part-one/ Pair share Copyright 2011-2012 The Braintrust Consulting Group. All rights reserved. No part of this publication may be reproduced or transmitted in any form or for any purpose without express permission. Images copyright of their respective artist, 2011-2012, used under license from Shutterstock.com. copyright of their respective artist, 2011-2013, used under license from Shutterstock.com. 21
Beat Retro the clock Planning Timing Attendee list Team / SM? / PO? Schedule recurring meetings Respect the time box Copyright 2011-2012 The Braintrust Consulting Group. All rights reserved. No part of this publication may be reproduced or transmitted in any form or for any purpose without express permission. Images copyright of their respective artist, 2011-2012, used under license from Shutterstock.com. Do Your Homework Come to the meeting with Burn down chart Recollection Spring of conflicts planning Roadblocks Tasks Estimates Actuals The team s velocity User Stories For calibrating story points Copyright 2011-2012 The Braintrust Consulting Group. All rights reserved. No part of this publication may be reproduced or transmitted in any form or for any purpose without express permission. Images copyright of their respective artist, 2011-2012, used under license from Shutterstock.com. copyright of their respective artist, 2011-2013, used under license from Shutterstock.com. 22
Rotate facilitator Guest facilitator Retrospective Ideas Include output from last retrospective Input from remote/offshore team members prior to meeting Create Safety Watch out for anyone being an copyright of their respective artist, 2011-2013, used under license from Shutterstock.com. 23
Consider room location and layout Feed your team If you think it, write it Stick to your time box Ask for feedback End on a high note copyright of their respective artist, 2011-2013, used under license from Shutterstock.com. 24
Think And Write Brainstorm 2 to 3 actionable next steps for what you have learned Think about and conducting write an effective retrospective? Burning questions Copyright 2011-2012 The Braintrust Consulting Group. All rights reserved. No part of this publication may be reproduced or transmitted in any form or for any purpose without express permission. Images copyright of their respective artist, 2011-2012, used under license from Shutterstock.com. copyright of their respective artist, 2011-2013, used under license from Shutterstock.com. 25
Questions & Answers E-mail : kate.megaw@braintrustgroup.com Twitter: @braintrustgroup Blog: http://www.braintrustgroup.com/blog Facebook: http://www.facebook.com/braintrustgroup Copyright 2010-2012 The Braintrust Consulting Group. All rights reserved. No part of this publication may be reproduced or transmitted in any form or for any purpose without express permission. Resources Agile Retrospectives: Making Good Teams Great. - Esther Derby & Diana Larsen http://agileretrospectivewiki.org/index.php?ti tle=main_page http://www.thekua.com/rant/2006/03/theretrospective-starfish copyright of their respective artist, 2011-2013, used under license from Shutterstock.com. 26
braintrustgroup.com/blog Slides Want These Slides? copyright of their respective artist, 2011-2013, used under license from Shutterstock.com. 27