Sample Report of Fabrication Shop Improvements Resulting From a Value Stream Mapping Analysis

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Sample Report of Fabrication Shop Improvements Resulting From a Value Stream Mapping Analysis Summary This report summarises opportunities identified for reducing fabrication times as part of the Velocity Project aim to increase the speed of ordered parts through the system by 30%. The critical understanding, on which all else hinges in the fabrication business, is that value is only added when a flame or arc is burning to make first-pass product, in an efficient and effective manner. Every other activity is an expense and a cost. There was plentiful opportunity to save thousands of hours of time annually in Fabrication if the removal of waste from all activities wais made a priority. The information collected and developed during investigations into potential improvement opportunities is enclosed in the body of the report. The recommendations garnered from the investigation are listed in the following Interim Recommendations. Interim Recommendations 1. Senior management must make a believable plan of how they will achieve the stated aims of the Velocity Project. This plan needs to clearly be a Top Management initiative that they are prepared to see through to the end. It is critically important to send the right signals to the work force so they can believe the change is more than another fad. 2. The thinking within the organisation is steeped in 1970 s practices and is vastly out of date with best practices now available. This thinking needs to be brought into the present through a well structured and organised change management program that brings best practices into use by the management and people in the operation. 3. The recommended approach to lift thinking to that necessary to achieve the Velocity Project aim is to introduce Lean Manufacturing training and the associated methods of waste reduction into the management and workforce. The truth is that the men on the shopfloor know what needs to be done to improve productivity. They only need a management supported and endorsed system that allows the ideas to be developed and implemented. 4. The introduction of Work in Process (WIP) before the need for it should be stopped. No plate should be cut earlier than its necessary lead time. This requires far more certain planning/scheduling and parts management practices than are now used, along with a guaranteed means to ensure that necessary raw material is available from Suppliers and the Warehouse when it is required. 5. Extend the Velocity Project Scope to cover the time losses and wastes across the entire supply chain process from Customer Purchase Approval to Customer Product Acceptance. 6. Relocate two motorised jig cranes from High Bay to Low Bay at the plate joining work station and the rack assembly workstation using people from the workforce and the workshop electrician so sub-two-tonne lifts can be done without need of overhead cranes (See diagram on last page of this section).

7. Move a manual jib crane freed-up from Recommendation 6 to the sub-arc bay so the sub-arc Buggo bench does not need to be lifted by overhead crane (See diagram on last page of this section). 8. Following completion of recommendation No 6 put work weighing more than 500kg and less than 2000kg into workstations with the motorised jib cranes as much as possible so the overhead cranes are not needed so often. 9. Ensure that work on assemblies weighing more than 20kg and less than 500kg is done in the workstations with manual jib cranes so the overhead cranes are not needed so often. 10. Do work on assemblies which can be manually lifted in an area without a jib crane, so the jib cranes are available to use for heavier work. 11. Complete the analysis of the causes of non-arc time identified in the Time Losses of Table 1 for large fabrication and Pareto Chart the causes to target biggest improvement opportunities. 12. Introduce a supermarket between Profile Cutter and the rest of the fabrication shop and only replenish the supermarket when space becomes available as material is drawn from the front (See diagram on last page of this section). To allow this to happen make approved heavy duty carry cradles into which all cut parts for a job are placed so they can be put into the supermarket for easy retrieval and movement to work stations throughout the workshop. 13. Get the Profile Cutter flames bevelling function operational and into use, as an automated process will always do more production than an equivalent manually-operated process. 14. Relocate Part sides/top/bottom assembly to beside Bevelling Station to use the 70 80% utilised east crane more often (See diagram on last page of this section). 15. Along with Recommendations 14 and 6, relocate Large Leg baffle assembly to beside sides/top/bottom assembly station to use the relocated motorised jib crane and the 70 80% utilised East crane more often. 16. Along with Recommendation 15, purchase a spreader bar for 15 tonne lifts so one crane only is used to move assembled Part sides and baffles, and also the joined tops/bottoms. 17. To gain further benefits from Recommendation 16 upgrade the three Low Bay cranes from 12.5 Tonne to 15 Tonne capacity so only one crane is needed to lift all large parts of up to 13 tonne weight. 18. With the right floor layout it would become viable to install tram tracks on which jigs and mechanical rotators are mounted so that Part Legs are assembled, rotated and moved between stations on the tracks and no cranes are used at all. 19. Use jigs for all parts needing to be laid-out and tacked, which are made three or more times a year. The cost of making the jig will be recovered in the on-going times saved from no longer measuring, laying-out and tacking and from the additional time saved in machining because of fabrication distortion and mismeasurement. 20. Schedule all lifts on large parts that take over 4 hours to the weekend and/or night shift.

21. Once people are trained in Lean Manufacturing conduct a thorough investigation into all 7 Lean wastes and categorise them via high-level Pareto and then break the categories down further via a second, low-level Pareto so the problems people lived with can be identified and removed. 22. Make it a corporate strategy to replace equipment within 2 years after they have paid for themselves, and so regularly access the latest technology and the most reliable equipment available. 23. Ask Engineering to redesign large itms, and other large fabricated parts that take a long time to make, to totally remove as many fabrication and machining requirements as possible. There are certain to be simpler designs possible once the production issues the company suffers are advised to the designers. Mike Sondalini 27 July 2007

Methodology Investigations into improvement opportunities were focus on the bolded activities in the Fabrication SIPOC Diagram of Figure 1. These functions are represented by the thick-edged boxes in the Fabricated Items Process Flow Diagram. Opportunities to improve overall velocity also exist in other parts of the process. The methodology adopted to conduct the investigation was the first three steps of the Lean Six Sigma DMAIC process. In which The Define step was the Velocity Project goal, the Measuring step involved measuring time wastes in the process by using Value Stream Mapping and Contact Diagrams, the Analyse step produced high-level Pareto charts of time usage. The Analysis step remained to be completed in order to identify all the root causes of time use. The Improve step, where solutions to root cause problems are tested, and the Control step, where changes are introduced into the business systems to prevent problems recurring, also remained undone. Fabrication SIPOC Diagram Suppliers Inputs Process Outputs Customers Machine Shop Steel Plate Suppliers Steel Plate Pressed Parts Profile Cutting Clean-up Fabricated Components Head Office Site Construction Steel Section Suppliers Welding Consumable Suppliers Purchasing Labour Drawings Machined Parts Consumables Bevelling Set-out Assembly Welding (Manual) Machine Shop Repair Shop Assembly Warehouse Warehouse Scheduling Welding (Sub Arc) Operations Engineering Press Shop Bore Machining and Facing Ultrasonic Inspection Visual Inspection Figure 1 SIPOC Diagram for Fabrication The wastes identified during the Measuring and Analysis steps were any of the seven wastes below: 1. Waiting Time: Employees standing about. Inventory at stand-still. 2. Overproduction: Producing items before necessary. 3. Repair Defect: Making incorrect product. 4. Movement Unnecessary: Any wasted motion by man or machine. 5. Processing More: Using more steps to produce a product than necessary. 6. Inventory Non-productive: Retaining unnecessary inventory between process steps. 7. Transport Unnecessary: Moving material unnecessarily or long distances. The identification of these wastes provides opportunity for their removal, often at little cost.

Fabricated Items Process Flow Diagram Brisbane Operations Purchasing Warehouse Workshops Repair Client Shop Raw Material to Purchase Warehouse Receipts Parts Delivered to Clients Raw Material in Stock Assemble Parts Deliver to Warehouse Stock Contract Award Bill of Materials Machine Shop Parts Press Parts Deliver to Warehouse Stock Purchase Requisition Review Bin Delivery Date Check Purchase Order on Bassendean Planned Order Fabrication Shop Schedule Job-up: - Drawings - Routing - W/Shop Load Chart Release to Shopfloor Cut Parts Fabricate Parts Inspect Parts Operations Schedule Fabricated Parts to Machine Fabricated Manufacture At present typically 90-100 Working Days

Investigation of Part Manufacture DEFINE Velocity Project The project aim was to increase manufacturing speed through the fabrication facility by 30%. This was interpreted as reducing fabrication time by 30%. MEASURE To focus the project, and in recognition of future work scheduled through the Shop, it was decided to examine large parts fabrication. Data collected by the Technical Clerk over the previous decade was converted into graphs of the three most often made parts. It was evident that fabrication times had risen recently. 7410A Parts 4500 Hours to Make 4000 3500 3000 2500 2000 1500 1000 500 0 Two Parts 14/10/1995 14/04/1996 14/10/1996 14/04/1997 14/10/1997 14/04/1998 14/10/1998 14/04/1999 14/10/1999 14/04/2000 14/10/2000 14/04/2001 14/10/2001 14/04/2002 14/10/2002 14/04/2003 14/10/2003 14/04/2004 14/10/2004 14/04/2005 14/10/2005 14/04/2006 Delivery Date 7280B Parts 3000 2500 Hours to Make 2000 1500 1000 No Racks Racks Free Issue Last 5 500 0 10/02/2000 10/06/2000 10/10/2000 10/02/2001 10/06/2001 10/10/2001 10/02/2002 10/06/2002 10/10/2002 10/02/2003 10/06/2003 10/10/2003 10/02/2004 10/06/2004 10/10/2004 10/02/2005 10/06/2005 10/10/2005 10/02/2006 10/06/2006 10/10/2006 Delivery Dates 7410X Part 3000 2500 Hours tomake 2000 1500 1000 500 0 24/08/2000 24/12/2000 24/04/2001 24/08/2001 24/12/2001 24/04/2002 24/08/2002 24/12/2002 24/04/2003 24/08/2003 24/12/2003 24/04/2004 24/08/2004 24/12/2004 24/04/2005 24/08/2005 24/12/2005 24/04/2006 24/08/2006 24/12/2006 Delivery Dates

The Parts Current State Value Stream Map shown below was developed from the historic times. The Value Stream Map indicated that of the 2333 hours needed to make a Part, 55% of fabrication time was value-add and 45% was non-value-add. A value-add task was defined as one that advanced the product to a more complete state. Closer investigation for improvement opportunities was required in both categories to identify where and how the time was used.

Customer Head Office Delivery Schedule Current State Value Stream Map Operations Job-up Daily Orders SAP Daily Fabrication Supervision Suppliers Customer Daily Delivery Per Job Fab Dwg per Job Return Fab Dwg to Office Assy Dwg 1 Material Supply 2 CNC Profile Program Nesting 3 Profile Cut Plates Profiler/T-A 4 Bevel Plates & Mark for Pressing 5 Join Sides, Top, Bottom 6 Assemble Legs Baffles and Back Bar (2 shifts) 7 Subarc Corner Welds on 2 Legs (2 shifts) 8 Manual Weld Inbetween Legs 9 Assemble Legs to Torsion Box (2 shifts if poss) 10 Weld Legs and Lug Castings 11 Mount Racks and Terminatn Plates (2 shifts) 12 Machining on Floor Borer 13 Fit Bushes and Key Weld 14 Clean-up and Paint 15 Ship Lot: 23 Lot: 55 Lot: 55 / 23 Lot: 55 Lot; 16 Lot: 60 Lot: 2 Lot: 2 Lot: 3 Lot: 3 Lot: 6 Lot: 1 Lot: 8 Lot: 1 Lot: 1 CT: 2-12wk CT: CT: 5 day CT: 10 day CT: 8 day CT: 22 day CT: 10 day CT: 8 day CT: 3 day CT: 6 day CT: 10 day CT: 8 day CT: 3 day CT: 3 day CT: 1 day NL: 23 (6 min) NL: NL: 150+ (6min) NL: 120 (3 min) NL: 20 (30 min) NL: 35 (20 min) NL: 10 (30 min) NL:8 (20 min) NL: 3 (30 min) NL: 16 (30 min) NL: 12 (20 min) NL: 2 (30 min) NL: 4 (15 min) NL: 1 (30 min) NL: 1 Man: 1 Man: 1 Man: 2 Man: 1 Man: 2 Man: 2.5 Man: 4 Man: 3 Man: 2 Man: 2 Man: 2 Man: 1 Man: 1 Man: 1 Man: 2 Time: 15 hr Time: 25 hr Ti: 32 / 35 hr Time: 80 hr Ti: 180 hr Ti: 550 hr Ti: 480 hr Time: 270 hr Time: 60 hr Ti: 120 hr Ti: 385 hr Time: 75 hr Time: 30 hr Time: 20 hr Time: 8 hr ST: 5 hr ST: ST: 20 hr ST: 5 hr ST: 1 5 hr ST: 6 hr ST: 5 hr Rwk 1 hr ST: 5 hr ST: 2 hr ST: 6 hr 3 hr ST: 0 hr 5 hr ST: 8 hr ST: 2 hr ST: ST: 2 hr LT: LT: 5 hr LT: 5 hr LT: 5 hr LT: 8 hr LT: 22 hr LT: 10 hr LT: 10 hr LT: 3 hr LT: 6 hr LT: 0 hr LT: 8 hr LT: LT: LT: Add Value = 1278 hr Non-Value = 1055 hr Arc Time ~ 60% of Time to Complete LEGEND Lot No of parts handled CT Cycle Time NL No of lifts Man Manning level Time Time to complete ST Set-up Time Rwk Rework Time LT Lost time Percent VA = 1278 = 1278 hr = 55% 1278 + 1055 2333 hr

ANALYSIS The fabrication step times were displayed as a bar chart (see below) in order to identify those steps taking the most times, on the expectation that they had the greatest potential for time savings. Time for Each Step to Make Parts Hours 600 500 400 300 200 100 0 Material Supply Program Nesting Profile Cut Bevel & Mark Join Sides, Assemble Legs Subarc Corners Weld Inbetween Weld to Torsion Weld Legs & Lugs Mount Racks Machine on Borer Fit Bushes & Clean & Paint Ship Fabrication Steps Cumulative Time to Make Parts Hours 2500 2000 1500 1000 500 0 Material Supply Program Nesting Profile Cut Bevel & Mark Join Sides, Top, Bottom Assemble Legs Subarc Corners Weld Inbetween Legs Weld to Torsion Box Weld Legs & Lugs Mount Racks Machine on Borer Fit Bushes & Key Weld Clean & Paint Ship Fabrication Steps Historic times for manufacture were used to set the Velocity Project 30% reduction target. From the current 2333 hours expected to make a part, a 30% reduction of 700 hours was the time to be removed from the fabrication process. The target was to bring Part fabrication down to 1635 hours. Cumulative Time to Make Parts Hours 2500 2000 1500 1000 500 0 Program Nesting Join Sides, Top, Bottom Subarc Corners Weld to Torsion Box Mount Racks Total Hours 2335 Target Hours 1635 Fit Bushes & Key Weld Ship Material Supply Profile Cut Bevel & Mark Assemble Legs Weld between Legs Weld Legs & Lugs Machine on Borer Clean & Paint Fabrication Steps

Root Cause of Time Losses The Value Stream Map identified the time losses categorised in Table 1. Time Loss Categories Time Hr Non-arc Time 746 Materials Handling Time (Getting parts and cranage) 170 Lost Time (Wait crane, breakdowns) 92 Rework Time (Quality defects) 14 Total 1022 Table 1 Time Losses Identified by Value Stream Map Hours 800 700 600 500 400 300 200 100 0 Pars Non-Value Add Times Non-arc Time Materials Lost Time Handling Time Categories Rework Time The largest category by far was the Non Arc Time. Such time included time spent on toilet breaks, getting drinks, washing-up and other such breaks, time spent measuring dimensions, time spent marking-out, time spent fitting parts in-place, time spent moving parts into required alignment, time spent interpreting drawings and getting information, time spent searching for parts, time spent extracting parts from under other parts, time spent moving materials to clear floor congestion or to make space to work, along with other activities required to do the task, but not actually advancing the product to completion. Unfortunately no measuring was able to be done of the non-arc time make-up to identify the sizes of the various categories Table 2 shows the results of a crane usage survey conducted mid-june 2007. It identified 3 hours crane waiting time for every 45 hours worked in the Low Bay. This equated to 120 hours lost per part in the Low Bay alone waiting for cranes, which was more than the 92 hours estimated by Value Stream Map. The survey result was from actual observation and was expected to be the more reliable count of crane waiting times. If 20 parts were built per year, the lost time waiting for

cranes at the hourly recovery rate would amount to $168,000 per year in the Low Bay alone. To this would need to be added the cost of time lost in the High Bay waiting for cranes. Crane Location Utilisation Less then 2T Lifts Man Waiting Time Low Bay % of Time Used % of Lifts Minutes East 70-85% 40 50% 30 Middle 80-95% 20 40% 110 West 80 90% 25 50% 30 High Bay East 50 90% 10% 0 West 50 90% 25% 0 Table 2 Crane Usage Summary During 6.5 Hours of Observation The Contact Diagram below identified some five (5) kilometres of parts transportation per Part.

Parts Contact Diagram Shows Movement of Parts

Wastes Identified Table 2 below records wastes identified at each step in the part manufacturing process. A blank cell indicates that the waste was not identified during site observation, but it does not mean that it did not occur. Waste Waiting Time: (Employees standing about. Inventory at stand-still) Overproduction: (Producing items before necessary) Repair Defect: (Making incorrect product) Movement Unnecessary: (Any wasted motion by man or machine) Processing More: (Using more steps to produce a product than necessary) Inventory Nonproductive: (Retaining unnecessary inventory between process steps) Transport Unnecessary: (Moving material unnecessarily or long distances) Material Supply Program Nesting Profile Cut Plates A great deal of nonmoving plate material was kept in storage racks At times cut material was not needed for up to three months. In the majority of cases profiled shapes were not required for days. The vast majority of lifts were single items ranging from tens of kilograms to several hundred kilograms. Removing small offcut parts one at a time into the off-cut bin took crane time from other crane users. Many profiled parts were stored up to one hundred and fifty meters from next point of use. Bevel and Mark Plates Finished bevelled parts sat on pallets awaiting next production step Once cut all profiled parts sat on the floor or out in the yard waiting for next process step Bevelled parts stored sixty meters from next point of use Join Sides, Top and Bottom Time lost waiting for cranes to bring bevelled parts to the work station and to move joined sections to floor stack Stacks of joined sections left waiting along side centre walkway Not observed, though advised by ultrasonic test (UT) inspector that welds had failed in the past Joined plates were removed from stack and separately laid-out on the floor for UT then re-stacked Bevelled parts stored sixty meters from next point of use Assemble Legs Baffles and Back Bar Time lost waiting for two cranes to become available to lift assembly Time lost waiting for machined baffle plates Assembled legs sat on floor awaiting next production step Not observed, but advised during workplace interviews that backing bar gap was excessive at times and that assembled leg was occasionally bowed beyond design specification Power leads and cables continually being moved or relocated Searching for the correct baffles for the Part Leg Not observed as varying from procedure, but all mark-out was by hand measurement and parts held in-place by tacking and then squared-up Not observed as varying from procedure, but all rotations required two cranes Subarc Corner Welds Time lost waiting for two cranes to become available to lift leg assembly or welded leg. Workshop interviews indicated that sub-arc equipment breakdowns caused regular time loss. Lift the sub-arc buggy stand away from a finished leg and onto each new leg Manufacturing Steps Manual Weld between Legs Three legs stored on floor awaiting next process step Assemble Legs to Torsion Box Time lost waiting for cranes. Time spent waiting for machined torsion box. Weld Legs and Cast Lugs Mount racks and Termination Plates Time lost waiting for crane Parts moved about High Bay several times to make space for other work Machine on Floor Borer Time lost waiting for cranes Fit Bushes and Key Weld Workplace interviews indicated that bushes had been supplied late at times in the past A concern was expressed during an interview that a key weld was high Clean-up and Paint Parts moved about High Bay several times to make space for other work Transport and Ship Parts awaiting shipping were stored off-site to clear floor and make space for another Part Table 2 Wastes Identified in Manufacturing Process (The table does not show all wastes, only those noted at times of observation.)

IMPROVE This step required the root causes of problems/issues to be identified and proposed changes trialled. It was still to be done. A proposed floor layout change for discussion was developed, as shown below. CONTROL This step required the Improvements to be finalised before making necessary changes to the business processes in order to maintain and sustain the changes. It was still to be done.