Page 1 QA Requirements & Tools For (Main Contractor)
Page 2 Table of Contents Quality Plan Objectives..3 Project Quality Policy.4 Site Specific Quality Statement...5 QA Check Sheets 6 Non-Conformance Procedure.7 Corrective Action 7 Defects...7 Producer Statements.7 Company Quality Policy 8
Page 3 Quality Plan Objectives The main objectives of this Quality Plan are: 1. To form a partnership with Subcontractor s and together, implement the Quality Plan (QP) Complete Main Contractors QA forms and checksheets as work progresses. Obtain QA forms and check-sheets from Subcontractors 2. To achieve and maintain a level of quality which enhances. (Main Contractor) reputation with the Client and within the industry Undertake self auditing procedures, (e.g. sign-off sheets) and maintain accurate records. Submit deliverables as required. E.g. testing certificates, calculations & approvals, delivery dockets as requested confirming materials are to specified quality & type. Ensure that all defects are fully rectified within the prescribed time-frame. 3. To achieve zero significant defects at practical completion Ensure all QA procedures have been fully implemented Ensure all commissioning, testing and inspections are complete and the full scope of work is in optimum condition at practical completion.
Page 4 Project Quality Policy The principal aim is to provide a consistent high quality finished product for the benefit of the homeowner. This means the Project must meet or exceed the Client s expectation and be delivered on time. It must comply with all the regulatory authorities, particularly the Resource Management Act and Building Act and be constructed using the specified materials and standards of workmanship whilst complying with the Health and Safety in Employment Act and issued For Construction documentation. The success of the project will be measured against: Completed on time Efficient and effective staging implementation No public issues e.g. Complaints regarding access and convenience Adherence to the quality requirements within the various trades specifications Homeowner satisfaction To achieve this,... (Main Contractor) has developed a Management System which includes a Health and Safety Programme and this Project Quality Plan to ensure that the Project s objectives are met. The project team has developed procedures which will assist all project personnel, including subcontractors and suppliers, to understand what is required of them and how their contribution and commitment results in an efficient organisation capable of delivering the desired product to the Client... (Main Contractor) Project team has adopted key Project Goals in each area of Quality, Safety, Time and Cost that are required to be achieved to ensure a successful project, these guiding principles are Teamwork, Fairness, Honesty, Performance and Success. The project goals are also used as targets for continual improvement of project staff performance. Location Signed For (Main Contractor) Date
Page 5 Site Specific Quality Statement Policy No/Risk ID: Claim No: Owners Name: Property Address: Contractor: Date: RSM: Quality Certification Held: (e.g. ISO 9001:2004, LBP No.) To be completed by Contractor and handed to Project Manager prior to commencement of work on site Details of other Professional Memberships: (e.g. Master Builders, IPENZ) We undertake as follows: 1 The Supervisor/Contact person overseeing quality for this project is (name) (Will log quality checklists and activities on site) (phone) 2 Communication/Employee Participation: The methods of communicating quality information to our employees are by: (tick methods used) o Toolbox Talks o Pre-Task Planning Meetings o Notice Board o Co-ordination Meetings o Other Frequency 3 Quality Inspections: We have an in-house quality check-sheet or procedure for our works on this project o Yes o No (Details to be provided and available to Project Manager on request) 4 Training/Induction: All persons under our control on site are trained to carry out their work to the required standard o Yes o No All persons under our control on site are appropriately qualified, competent or fully supervised o Yes o No 5 Please submit the following documentation with this sheet: Attached A copy of the Quality Plan for the above project Current Insurance Certificates as required (PI, PL & Motor Vehicle Insurance) if not already supplied Signed: Date: (Contractor)
Page 6 QA Check sheets Please provide a copy of the QA check sheets you intend to use for the project. An example of a (minimum) check-sheet is provided below. You may need to include a marked up construction drawing to indicate areas QA checked.
Page 7 Non-Conformance Procedure From time to time during the contract, you may be issued with a Non-Conformance (or you may issue a Non- Conformance to others). A non conformance is defined as any event that does not comply with:- a specified construction procedure, with the Building Code or Resource Management Act. Health and Safety Issues Non-conformances may be identified:- by Insurers representatives during milestone audits by Clients, Consultants or Project Manager during observation or inspection of project work by Subcontractors or suppliers by any visitor to the site The purpose of the procedures to report non conformances is to ensure that work which is found not to conform to quality requirements is not incorporated into a finished product or service without being rectified, to identify the corrective action needed to fix the defect, and MOST PARTICULARLY to define any preventative action necessary to avoid similar incidents in the future. Corrective Action Substantial non conformances shall be recorded on a Corrective Action Form. Each part of the Corrective Action Form shall be signed off by the relevant person and shall be filed as part of the quality records of the project. An example of a Corrective Action Form is included overleaf. Defects Defects will be generated from a range of activities. All defects will be recorded on defect lists which will be created for the project. Producer Statements Some trades will be required to issue a Producer Statement to confirm all works have been carried out in line with the Contract Documents and Specifications. A producer statement (if required) must be issued on completion of the works for the project. For all trades, the submission of a signed QA check sheet for your works, confirms the works have been carried out to comply with the relevant standards, the Building Code and the project drawings and specifications.
Corrective Action Form Quality Plan Sample Page 8 Canterbury Recovery Main Contractors Site Management
Page 9..(Company Name) Quality Policy The Principle Aim of the (Company Name) Quality Policy is to provide a consistent high quality project. This means the project must meet and exceed the client s specification and be delivered or produced on time. It must comply with the Resource Management Act and Building Act, and be constructed using the specified standards of workmanship whilst complying with the Health and Safety in Employment Act 1992. In order to ensure The Company provides the expected level of quality we have developed the following goals: Consistently meeting or exceeding our customer s expectations for product & service quality and performance Timely delivery of products and services to meet project requirements; Continuous improvement of our processes and systems; Ensuring our personnel are properly trained so they are better able to perform and deliver We provide an atmosphere of quality management to our employees that encourages 100% customer satisfaction through a Zero Defects process The Quality Policy is for the benefit of all people associated with..(company Name) To achieve this efficiency the commitment and support of all employees is required. Signed.. Position.. Date -.. (Must be updated within 2 years)