Innovation. Martin Wolfertz Manager, Enterprise Technology Research & Architecture Ford Motor Company

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Innovation a conversation IT s Opportunities Martin Wolfertz Manager, Enterprise Technology Research & Architecture Ford Motor Company 14-Sep-2011 v1.0 Innovation Agenda Today Personal perspective Quick clarifications regarding innovation A bit of innovation history, bits hinting at IT IT opportunities Overview IT opportunities Actions Internal IT opportunities An Example Close 14-Sep-2011 2

Topics not covered Activities internal to IT that are not on the agenda today: Technology research Strategy work Methodology development Clearly part of the Innovation Ecosystem, but not for today s conversation 14-Sep-2011 3 Innovation Agenda Today Personal perspective Quick clarifications regarding innovation A bit of innovation history, bits hinting at IT IT opportunities Overview IT opportunities Actions Internal IT opportunities An Example Close 14-Sep-2011 4

Personal Perspective Innovate or Adapt Innovate or Adapt? Innovate or Die? Innovate and Thrive! IT Innovate Together 14-Sep-2011 5 Innovation Déjà vu The five essential entrepreneurial skills for success are concentration, discrimination, organization, innovation and communication. Michael Faraday Physicist (1791 1867) 14-Sep-2011 6

Innovation Agenda Today Personal perspective Quick clarifications regarding innovation A bit of innovation history, bits hinting at IT IT opportunities Overview IT opportunities Actions Internal IT opportunities An Example Close 14-Sep-2011 7 Intentionally blank for printing 14-Sep-2011 8

Clarifications Regarding Innovation Innovation and invention are synonymous Invention: Creation of a new idea, mechanism, or process. Means to generate a concentrated beam of coherent light the laser was an invention. Innovation: Putting inventions into practice, translating capability into successful use. Creating change and creating value. Laser eye surgery was an innovation. 14-Sep-2011 9 Clarifications Regarding Innovation Innovation and invention are synonymous Invention: Creation of a new idea, mechanism, or process. Means to generate a concentrated beam of coherent light the laser was an invention. Innovation: Putting inventions into practice, translating capability into successful use. Creating change and creating value. Laser eye surgery was an innovation. 14-Sep-2011 10

Clarifications Regarding Innovation Innovation and invention are synonymous Invention: Creation of a new idea, mechanism, or process. Means to generate a concentrated beam of coherent light the laser was an invention. Innovation: Putting inventions into practice, translating capability into successful use. Creating change and creating value. Laser Innovation eye surgery creates was whole an new innovation. techniques, new ways of doing things. 14-Sep-2011 11 Clarifications Regarding Innovation Invention is the value generator 1947 Scientists at Bell Laboratories (AT&T) invent the transistor; it is patented, but AT&T not able to promptly apply 1952 AT&T licenses the invention -- for US$25,000 to Texas Instruments (TI) [Sony and IBM buy in too!] 14-Sep-2011 12

Clarifications Regarding Innovation Invention is the value generator 1947 Scientists at Bell Laboratories (AT&T) invent the transistor; it is patented, but AT&T not able to promptly apply 1952 AT&T licenses the invention -- for US$25,000 to Texas Instruments (TI) [Sony and IBM buy in too!] 1954 TI innovates: designs/manufactures first transistor radio 1958 TI innovates: integrated circuit (7400 series to follow!) 1967 TI innovates: hand-held calculator 1973 TI innovates: microprocessor 2011 TI Market capitalization is $42 billion 14-Sep-2011 13 Clarifications Regarding Innovation Invention is the value generator 1947 Scientists at Bell Laboratories (AT&T) invent the transistor; it is patented, but AT&T not able to promptly apply 1952 AT&T licenses the invention -- for US$25,000 to Texas Instruments (TI) [Sony and IBM buy in too!] 1954 TI innovates: designs/manufactures first transistor radio 1958 TI innovates: integrated circuit (7400 series to follow!) 1967 TI innovates: hand-held calculator 1973 TI innovates: Invention microprocessor is important, but 2011 TI Market capitalization is $42 billion Innovation creates the change, change creates/alters the value stream. 14-Sep-2011 14

Clarifications Regarding Innovation There is only one type of Innovation 14-Sep-2011 15 Clarifications Regarding Innovation There is only one type of Innovation Product performance innovation (features, efficiency, etc.) is just one of 10 possibilities! 14-Sep-2011 16

Innovation Agenda Today Personal perspective Quick clarifications regarding innovation A bit of innovation history IT opportunities Overview IT opportunities Actions Internal IT opportunities An Example Close 14-Sep-2011 17 Intentionally blank for printing 14-Sep-2011 18

Clarifications Regarding Innovation Innovation requires a new invention 1. Ford invented the assembly line 2. Ford invented the automotive assembly line 3. Ford invented interchangeable parts 4. Ford invented division of labor 14-Sep-2011 19 Clarifications Regarding Innovation Innovation requires a new invention 1. Ford invented the assembly line 2. Ford invented the automotive assembly line 3. Ford invented interchangeable parts First automotive assembly installed by 4. Ford Olds invented Motor division Company of labor 1901 Increased production from 425 cars in 1901 to 2,500 in 1902! 12 years before Ford 14-Sep-2011 20

Clarifications Regarding Innovation Innovation requires a new invention 1. Ford invented the assembly line 2. Ford invented the automotive assembly line 3. Ford invented interchangeable parts 4. Ford invented division of labor Portsmouth Block Mills 1800 s In 1802 used patented machinery to manufacture interchangeable blocks for sailing ships. 14-Sep-2011 21 Clarifications Regarding Innovation Innovation requires a new invention Division of labor helped manufacturing transition from small craft shops to early factories. 1. Ford invented the assembly line Efficiency gains lead to the rise of 2. furniture Ford invented and clothing the automotive manufacture assembly line 3. and Ford other invented industries interchangeable the late 1800's. parts 4. Ford invented division of labor 14-Sep-2011 22

Clarifications Regarding Innovation What did Ford do? Ford combined three key elements: 1. Moving assembly line 2. Division of labor 3. Interchangeable parts Ford combined all these earlier innovations to create a new, innovative, effective means of automotive mass production! Ford was a man, and a team. 14-Sep-2011 23 IT Innovation Opportunities Just a history lesson? Ford combined three key elements: 1. Moving assembly line Cloud Computing 2. Division of labor SOA, Services 3. Interchangeable parts Standards, APIs, Protocols, Service Bus Combinatorial Innovation. Mashups Huge innovation opportunity for IT! 14-Sep-2011 24

Innovation Agenda Today Personal perspective Quick clarifications regarding innovation A bit of innovation history, bits hinting at IT IT opportunities Overview IT opportunities Actions Internal IT opportunities An Example Close 14-Sep-2011 25 Apple? Automotive? In 2007? 14-Sep-2011 26

Why is Innovation Important? 14-Sep-2011 27 Why is Innovation Important? The current technology revolution has changed how we live, play, work, and learn; also changing business, governments, society, and the world. All enabled by information technology 14-Sep-2011 28

IT Innovation Strategy Skate where the puck's going, not where it's been. - Walter Gretzky Strategy development coach with a proven record 14-Sep-2011 29 Innovation Trends Moving from Closed Innovation Local innovation resourcing Expert-led innovation Dedicated innovation/research teams only Sustaining innovation Product Feature/performance innovation Innovations as a competitive advantage Moving to Open Innovation Innovation Innovation!! Global innovation resourcing Lead-user innovation Democratized innovation with employees Democratized innovation with customers Co-creation, co-design Sustaining +disruptive innovation Multiple dimensions of innovation: business model, distribution channel, financing, process, etc. Innovation as the competitive advantage 14-Sep-2011 30

Democratizing Innovation 14-Sep-2011 31 Democratizing Innovation Innovation is rapidly becoming democratized. Users, aided by improvements in computer and communications technology, increasingly can develop their own new products and services. 14-Sep-2011 32

IT Innovation Automotive Drivers Trends in Auto Industry Hyper-competitive, globally competitive Faster product cycle times needed Product complexity increasing Electronic/IT/Software content becoming a dominant Critical Success Factor in the market 14-Sep-2011 33 IT Innovation Automotive Drivers Trends in Auto Industry Hyper-competitive, globally competitive Faster product cycle times needed As the functionality of automobiles moves beyond transportation, innovation prowess and speed will determine an automotive Product complexity increasing Electronic/IT/Software company's future success. content becoming a dominant Critical -Thilo Koslowski, Success Factor in the market Auto Industry Analyst 14-Sep-2011 34

Innovation Agenda Today Personal perspective Quick clarifications regarding innovation A bit of innovation history, bits hinting at IT IT opportunities Overview IT opportunities Actions Internal IT opportunities An Example Close 14-Sep-2011 35 IT Evolution Supporting Innovation Evolving From Evolving To Innovation is the objective of just dedicated research teams or individuals Innovation is a natural element of the global organization s day-to-day life Innovation is focused on technology and tools Innovation encompasses the entire spectrum of our capabilities Innovation is the exception to our business model Innovation is supported through processes, actions and behaviors Innovation is viewed as disruptive Innovation is valued as disruptive 14-Sep-2011 36

How is IT doing this? Rapidly bring new INNOVATION concepts/differentiating tech to the business (3) Rapid Response Create and grow a culture of innovation (1) Capability and opportunity to contribute Recognize achievements Job content with impact Increase empowerment Launch a platform for co-creation with business partners (2) Solutions for opportunities that don t exist yet! Business transformation for competitive advantage Processes that support rapid innovation People Transformation Cycle Time 14-Sep-2011 37 Innovation The time challenge You have to spend as much time directing your innovation and creativity to fostering a culture of creativity and a receptiveness to innovation as you spend on the ideas themselves. Bill Buxton Pioneer in the human computer interaction field and multi-touch interfaces. 14-Sep-2011 38

Initiatives / Process / Portfolio In-Vehicle Computing In-Vehicle Project #1 In-Vehicle Project #2 In-Vehicle Project #3 14-Sep-2011 39 Innovation Framework The e 4 process is streamlined to introduce technology in a systematic fashion Experiment Evaluate Economize Engineer Illumination of new ideas Recombination of existing ideas based on business need Drive use cases around ideas Prototype new technology Ensure core ideas can be created Create business cases for core ideas Architect Platform Define products Integrate into environment Owners Individuals x-functional team Owner Deployment Team Deliverables Informal Research Sandbox Position Papers Formal Research Technology vision and strategy alignment Technology/Business PoCs Research Products Production Planning Business Use Cases Business Value Proposition Eng Project Charter Tech Architecture Production Pilots Arch and Patterns Industry Standards End Products Services 14-Sep-2011 40

Innovation Community 14-Sep-2011 41 IT Innovation Culture Democratize Innovation Allow everyone to participate by influence or action. Encourage more innovation Promote an Innovative Environment By rewarding and recognizing innovation. Creating a culture of idea sharing. Giving people an opportunity to make a difference. Extract valuable ideas from the enterprise Learn about the organization Learn from the organization 14-Sep-2011 42

Innovation Agenda Today Personal perspective Quick clarifications regarding innovation A bit of innovation history, bits hinting at IT IT opportunities Overview IT opportunities Actions Internal IT opportunities An Example Close 14-Sep-2011 43 In-Vehicle Connectivity IT Innovation Shaping the Business Eyes on the Road and Hands on the Wheel 14-Sep-2011 44

SYNC Connected Services Strategy Multi-dimensional product strategy - Built in (911 Assist, Vehicle Health Report) - Brought in (SYNC Mobile apps) - Beamed in (Turn-by-turn directions, info services) 14-Sep-2011 45 Brought in Applications Brief Intro to Ford SYNC AppLink The link that enables mobile applications to connect and use SYNC s HMI Please Say a Command I wanna Talk to SYNC! 14-Sep-2011 46

Here s how it works We ve added a layer onto SYNC called The Service. The Service provides connectivity between SYNC and mobile device applications. Mobile devices use a Reference Library to interact with a published interface. Developers can use this interface to enable their applications for in-vehicle use. SYNC + Service Ref. Library sample mobile apps + Follow Me 14-Sep-2011 47 The Big Picture The Big Picture 14-Sep-2011 48

SYNC - Timeline 2007 2008 2009 2010 2010 V1.0 V2.0 V3.0 GEN-II V4.0 Hands Free Voice Controlled - Cell Phones - MP3 Players Peace of Mind - E-911 Assist - Vehicle Health Report Off- Board Services - Traffic - Directions - Information Next-Gen SYNC Platform -Sig-HMI - Media Gateway -Wi-Fi - Global Platform Services : - Destination Download - Send-To-Car Ford Sync AppLink Applications -Pandora Stitcher Twitter SDK API 14-Sep-2011 49 SYNC - Timeline 2007 2008 2009 2010 2010 V1.0 V2.0 V3.0 GEN-II V4.0 Hands Free Voice Controlled - Cell Phones - MP3 Players Peace of Mind - E-911 Assist - Vehicle Health Report Off- Board Services - Traffic - Directions - Information 2011? Next-Gen SYNC Platform -Sig-HMI - Media Gateway -Wi-Fi - Global Platform Services : - Destination Download - Send-To-Car Ford Sync AppLink Applications -Pandora Stitcher Twitter SDK API 14-Sep-2011 50

Innovation Open and IT Enabled! 14-Sep-2011 51 Innovation Open and IT Enabled! Open source software Open source hardware Open innovation Co-creation, Co-design How cool is that! 14-Sep-2011 52

Innovation Agenda Today Personal perspective Quick clarifications regarding innovation A bit of innovation history, bits hinting at IT IT opportunities Overview IT opportunities Actions Internal IT opportunities An Example Close 14-Sep-2011 53 Innovate or Adapt? Revisited Good time to be a mammal! Additionally, it s a good time to embrace change. The picture s pretty bleak, gentlemen. The world s climates are changing, the mammals are taking over, and we all have a brain about the size of a walnut. Any resemblance to Corporate IT Departments, living or dead, is purely coincidental 14-Sep-2011 Source: Gary Larson 54

Innovation a Closing Thought The future is already here it's just not evenly distributed. - William Gibson, 2003 14-Sep-2011 55