Download/Firmware upgrade instructions Point of View 10 TAB-PROTAB30-IPS10-3G Preparation notice: Upgrading the firmware of your device may enhance the performance and functionality of your device. Incorrect followup of the steps described in this manual can cause irreversible damage to your tablet. Backup all your information before continuing and thoroughly read the instructions before taking action. Make sure you have downloaded the correct firmware by matching it with the item number and version number on the back of the tablet. 1
Check the serial number which can be found on the back of the tablet and on the retail box. To find the correct version for your tablet, check the 4 numbers behind T28 (as highlighted in red below). Serial number range starting from: - P3IP103G4T281250xxxx Download here => http://downloads.pointofview-online.com/tab-protab30- IPS10-3G/TAB-PROTAB30-IPS10-3G_V1.0_20130614.zip - P3IP103G4T281311xxxx Download here => http://downloads.pointofview-online.com/tab-protab30- IPS10-3G/TAB-PROTAB30-IPS10-3G_V1.1_V1.2_20130605.zip Be sure to download the firmware corresponding with your serial number range. - Backup the personal data on the tablet - Ensure that the battery is fully charged and you have the AC adapter plugged in - Be sure to shut down and save your in background running processes. - Temporary disable the antivirus program on your PC before updating your tablet. - Unpack your downloaded update file. - USB A male > Micro USB B male cable is required - Connect charger to the tablet and USB cable to the PC and tablet. 2
Power off the device. If you are not able to power off your device continue to the next step. Press and hold the Volume + button on the tablet and press the Reset button once (while still holding the Volume + button). 3
In Windows you will hear a sound that there is a device connected. Press the Start button, right click on Computer and select Manage. In the newly opened window Computer Management, select Device Manager from the menu on the left. In the right side of the screen, right click on the Unknown device and select Update Driver Software. 4
Manually search for the driver by selecting Browse my computer for driver software. Go to the location where you have downloaded and unpacked the update files. This should be similar to: C:\TAB-PROTAB30-IPS10(V1.0)\Driver\x86 (32-bit systems) or x64 (for 64-bit systems) \ xp \ 2000 \ vista \ win7 \ win8 Note: Please choose the correct folder for your operating system 5
Press Next. When Windows asks if you want to install the device software select Install. If the Windows Security window pops up, press Install this driver software anyway. 6
When the installation is successful you can close the window. There should now be a RK30 Device entry available in Device Manager Note: The driver installation only needs to be done if this is the first time you update your tablet firmware. If you already have performed an update in the past, the driver is already installed and you can skip this part and continue updating directly. 7
Go back to the location where you have downloaded and unpacked the update files and double click RKBatchTool.exe. This will start up the Rockchip Batch Tool. In the newly opened program, click the button and browse the Firmware folder for the for the update firmware which will be named XXX.img => after selecting this it will be displayed in the FW Path: Connected Devices 1 must be Green. Then, press the Upgrade button to start the upgrading process. The following screen will appear during the upgrading process: 8
CAUTION: DO NOT interrupt the update process!! Interrupting the update process may cause irreversible damaged to your tablet!! After the update has finished successfully you will see the following screen: 9
If you ca n read this you have nelarge d this document t oo much 10 INCH PROTAB3XXL 3G -TAB-PROTAB30-IPS10-3G Download/Firmware upgrade instructions Your tablet is now starting up and finalizing the upgrade process. You may disconnect the USB cable from the tablet but keep the power connected to the tablet until the tablet is fully started up and displaying the language selection setting. Note: Starting up the tablet for the first time after a firmware upgrade may take longer than usual. Please be patient and do not interrupt this process as this can lead to irreversible damage to your tablet!! Your tablet is now up to date! END 10