Command Performance Options for support, solutions and control SM For the JCI Metasys System Answers for infrastructure.
Optimize Your Building With a Command Performance Command Performance was developed to provide you with the support you need for managing and controlling your building systems. Expert support from Siemens Industry assures that you: Receive the system support that you expect and need for your Metasys system. Take command of your facility and obtain the performance you need to meet your facility goals. Optimize the performance of your building automation system and protect and extend the lifecycle of your investments. You Have Options There are three elements of the Command Performance program, any or all of which may be applicable to your facility. You may only be seeking support on your Metasys system or you may want single seat control. We understand each customer need is unique. Command Performance lets you customize an Advantage Services support plan and use proven integration technologies giving you a more powerful and unified building automation system. Whether it is support, integration solutions or migration to updated technologies, Siemens is your partner along the way. We will be there to give you peace of mind that your facility system is in the right hands. Program Elements Support - Service agreements on your existing building automation system Integration - Integration solutions to allow your Metasys system to function with Siemens Building Technologies APOGEE building automation system Migration - Planned & budgeted panel/controller replacement of your building s automation system
Support is Our Strength Our service support strategy is simple. We listen to your needs and provide the support you need to achieve your facility goals. Siemens has the technical expertise to support your Metasys system through Advantage Services from Siemens a tailored service offering developed based on your needs. Why choose Siemens to service your Metasys system? If any of the following statements describe your current situation, Siemens is an option for you. You are dissatisfied with your current level of service. You need a support partner with a strong industry reputation who identifies customer support and satisfaction as a priority. You are looking for a single source provider. Your system is reaching the end of its useful life and is not being supported to your expectations. You are considering a new system. Single Source for Long-Term System Reliability When customers turn to Siemens Industry for service, they find a partner focused on extending the lifecycle and improving the performance of their important building systems. Customers working with Siemens realize that their investments are supported by highquality service that: Ensures the comfort, safety and security of their environments Is productive and delivered by knowledgeable technicians Addresses the changing needs of their business, today and in the future Local Experts, Global Resources With a commitment to cost-effectively servicing and supporting your building systems, Siemens is there for you wherever you are located. Our local experts from more than 100 North American field offices have access to the global resources of a company dedicated to innovation, continuous training and customer satisfaction. Our broad range of capabilities covers all aspects of building automation, fire safety, security and HVAC systems. Siemens is your single source for solving immediate problems and attaining the long-term success of your facility. Support
APOGEE N2 Integration for Metasys provides you the benefits and options of Siemens technology and support throughout, while protecting your original investment. Integration for Metasys Our integration offering will improve your level of support satisfaction and the facility performance of your Metasys devices through proven Siemens solutions. If your facility encompasses a mix of automation systems from various suppliers, Siemens APOGEE integration solutions can make your building more efficient and productive. Everything can be controlled from our APOGEE Insight workstation. Consider the advantages of controlling all of your equipment with one workstation. Your staff becomes more productive and your facility performs better. Why would you look to Siemens for integration solutions? Your current provider s solution is not cost effective. Your current provider no longer supports your system. You require single seat control. You need to protect your initial investment without cost of full replacement. You require a component replacement alternative while maintaining system continuity (one workstation). You need an open platform that provides many expansion options.
24 V-AC DO1 DO2 DO3 DO4 DO5 DO6 AI3 AI4 AI5 DI2 DI6 AO1 AO2 AO3 FLN TRUNK NO C NO C NO C NO C NO C NO C + - + - + - + - + - + - C H GND 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 BST + - S RX TX RTS 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 + - S 24 V-AC DO1 DO2 DO3 DO4 DO5 DO6 AI3 AI4 AI5 DI2 DI6 AO1 AO2 AO3 FLN TRUNK NO C NO C NO C NO C NO C NO C + - + - + - + - + - + - C H GND 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 BST + - S RX TX RTS 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 + - S N2 Master Driver Solution APOGEE building automation system integrates to Metasys floor-level controllers. Management Level Network Insight Workstation (TCP/IP or BACnet/IP) Metasys building level panels and workstation can be replaced with an APOGEE building automation system. Metasys devices appear similar to APOGEE Terminal Equipment Controllers (TECs) in the workstation environment. Automation Level Network (RS-485) Driver Installed in Modular Building Controller - OR - Modular Equipment Controller Driver Installed in Ethernet Modular Building Controller - OR - Ethernet Modular Equipment Controller OR RS-485 Equipment below this line typically supplied and installed by others. Johnson N2 Network Integration Metasys objects become APOGEE building automation system points. APOGEE building automation system interface works for both APOGEE building automation system and Metasys systems. VAV XTM-105/XPx TEC VMA AHU UNT SZ1017N SZ1022N SZ1024N DX9100 ABB ACH 400 Series Frequency Drive TC9102 XT Bus ABB ACS 600 Series Frequency Drive TEC APOGEE building automation system features and options can be used throughout. GW1433R1 XT-9100/XP910x XTM-905/XPx All original floor level controllers remain intact. APOGEE Building Automation System Options Web access: APOGEE GO allows operations staff to access the system from anywhere. Remote Notification Option for APOGEE Insight, allows key personnel to receive instant notification of alarms or events by pager, phone or e-mail. Enhanced capabilities include animated graphics and an expanded library of symbols. InfoCenter Suite, a data tracking and management tool, is one of the most powerful archiving solutions in the building automation industry. Advanced applications of APOGEE Insight include data trending and so much more.
Migration New System Planning Through Migration Migration is the process of a planned and budgeted replacement of your Metasys system to Siemens current hardware and software platforms. Siemens options will improve your level of satisfaction and the performance of your facility. Why migrate from Metasys to APOGEE building automation system? Proven support through your local Siemens office. More than 1,500 service personnel provide national coverage with local response. You will extend the life of your system through forward and backward compatibility. We understand the challenges customers face in maintaining aging buildings and equipment, working within tightening budget constraints, and keeping up with the pace of technology. The APOGEE building automation system from Siemens offers you options: Integrate multiple building systems no matter the manufacturer or installer. Achieve greater flexibility through open protocol interoperability. Expand, upgrade, and optimize your facility systems. When you migrate to an APOGEE building automation system you can be confident we have your future in mind. Our technologies are specifically engineered to allow for forward and backward compatibility. This means your investment is protected because the components and products you put in place today will be compatible with the innovations we develop in the future. Compatibility by Design What is compatibility by design? Simply stated, it is our approach to building automation systems engineering that protects your investment in Siemens. By thinking both forward and backward we insure that our newest technologies work seamlessly with earlier product versions you may have invested in. This unique strategy offers you some definite benefits: APOGEE Insight 3.x You don t have to install or replace an entire system at once, but rather as needed You realize the features of future technologies with the functionality of your previous investment PXC Modular in SCU APOGEE MBC in SCU APOGEE MEC in SCU PXC in MBC PXC in MEC PXC Modular
The Advantage of Siemens Siemens builds on its worldwide innovation, national coverage and local reliability to provide you with the best customized services. Our local experts have one goal in mind: to optimize your building s performance to help you serve the needs of your employees and occupants. A Full Spectrum of Capabilities for APOGEE Customers Our customers say that service is what sets Siemens Building Technologies apart from our competitors. Rely on Siemens to focus on improving your building s performance so you can focus on improving your business s performance. Siemens capabilities include system services that represent the needs of our customers. Our Advantage Services program allows you to combine services across these categories to provide total care for your building: Capabilities Life Cycle Management Alarm Management Life Cycle Management ensures plans to upgrade or modernize building systems as needed to provide the best level of technology for your facility. Alarm Management gives you a higher level of protection by providing professional handling of many types of alarm events, including alarm monitoring and rapid response to critical conditions in a facility. Knowledge Services Advantage Services Energy Optimization Services Energy Optimization Services monitors, analyzes, and optimizes energy consumption. We help you keep an eye on energy usage without compromising comfort. Operational Services provides system operation support and assistance to facility managers, enabling you to supplement the skills of your staff with the expertise of Siemens. System Maintenance Operational Services System Maintenance provides preventive and corrective maintenance measures, assuring that all of the standard routines for maintenance are completed as defined by the manufacturer. Knowledge Services allows us to share our expertise with you through consulting, professional services, and training. Knowledge Services gives you access to all of the knowledge of Siemens.
Siemens Industry, Inc. Building Technologies Division 1000 Deerfield Parkway Buffalo Grove, IL 60089 Tel: (847) 215-1000 Copyright 2010 Siemens Industry, Inc. All rights reserved. (1/10, Part# 153-351P10 RevBA) Cert no. SW-COC-001613 APOGEE, APOGEE GO, Insight and InfoCenter Suite are registered trademarks of Siemens Industry, Inc. Metasys is a registered trademark of Johnson Controls, Inc. www.usa.siemens.com