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The Tourism Alliance is the Voice of the Tourism Industry, comprising 50 Tourism Industry Organisations that together represent some 200,000 businesses of all sizes throughout the UK. The purpose of the Tourism Alliance is to identify and develop policies and strategies to raise standards and promote quality within the industry and work with and lobby government on all key issues relevant to the growth and development of tourism, to maximise its contribution to the economy. Members ABTA ALVA Association for Tourism in Higher Education BALPPA Bed & Breakfast Association British Beer & Pub Association British Destinations British Educational Travel Association British Holiday & Home Parks Association British Hospitality Association British Marine Federation Business in Sport & Leisure Business Visits & Events Partnership Camping & Caravanning Club Confederation of Passenger Transport Country Land and Business Association Cumbria Tourism EASCO English UK English Historic Towns Forum European Tour Operators Association Farm Stay UK Group Business Travel Forum Heritage Railway Association Historic Houses Association Historic Royal Palaces Holiday Centres Association Hoseasons Institute of Tourism Guiding Marketing Manchester Mersey Partnership National Caravan Council National Trust New Forest Tourism Outdoor Industries Association Resort Development Organisation South West Tourism Alliance The Caravan Club The Tourism Society Tourism for All Tourism South East UKInbound Visit Cornwall Visit Kent Visit London Visit Wiltshire Visitor Attractions Forum Welcome to Yorkshire Contact information Policy Director: Kurt Janson T: +44 (0)20 7395 8246 F: +44 (0)20 7395 8178 M: +44 (0)7946 428123 Centre Point, 103 New Oxford Street, London, WC1A 1DU E: kurt.janson@tourismalliance.com W: www.tourismalliance.com Observers Local Government Association VisitBritain VisitEngland Designed by CARRINGTONGRIFFIN

UK TOURISM STATISTICS 2012

Welcome to the Tourism Alliance s first annual overview of tourism statistics. The reason for producing this overview is to shed light on an industry that is something of an invisible giant. It is the UK s sixth largest industry, employing 1 in 11 of all people working in the UK and generating 115bn every year for the UK economy. And yet it rarely appears on the political radar. One of the main reasons for this is that, unlike other industries, over 80% of the 249,000 tourism businesses in the UK employ less than 10 people. These small businesses are also spread right across the length and breadth of the UK, in every city, town, village and hamlet rather than being congregated together. Yet, the industry is one of the keys for rebuilding the UK economy and for generating employment, especially where it is most needed such as in rural communities or among young school-leavers. And there is a very good story to tell. In 2011, inbound tourism revenue grew at over 5 times the rate of the economy as a whole while it is estimated that domestic tourism revenue will end the year 14% higher than 2010. In total, this is additional expenditure in the sector of 3.8bn enough to generate 76,000 new jobs in 2011 alone. While these figures are impressive, there is more than can be done to increase the contribution that the industry makes to the UK economy. There are three main aspects of the UK tourism offering which are uncompetitive internationally VAT rates, visa requirements and Air Passenger Duty. It is no coincidence that the World Economic Forum, while ranking the UK as the 6th most competitive country in the world for tourism, also ranks the UK as 135th out of 139 countries in terms of taxation on tourists. So, in a year that the UK, and the tourism industry, will be in the centre of the world stage with the Diamond Jubilee and the Olympics, it is only right that we better recognise the size of this giant and the benefits that it provides to Everyone, Everywhere, Everyday. Brigid Simmonds OBE Chairman Tourism Alliance

SECTION 1: Volume and Value of the UK Tourism Industry 1: The Value of Tourism Value of Tourism to the UK Economy 115.4bn * (2009) including direct and indirect impacts. This equates to 8.9% of UK Gross Domestic Product. The Economic Contribution of the Visitor Economy UK and the Nations, Deloitte, 2010 68bn GVA * (2009) Supply Side of Tourism Report, Office for National Statistics, 2012 *Excludes expenditure in the UK by outbound tourists. Total Revenue from Tourists 2010: 110bn pa 2011: 125bn pa (estimated) Spend ( bn) KEY Domestic (*estimated) Day Visitors Outbound Tourists Inbound UK Air Fares (*estimated) The UK s International Tourism Ranking The UK is the sixth largest international tourism destination ranked by visitor numbers. The first five destinations are France, USA, China, Spain and Italy. UNWTO, 2011 The UK is the seventh largest international tourism destination ranked by visitor expenditure. The first six destinations are USA, Spain, France, China, Italy and Germany. UNWTO, 2011 2: Inbound Tourism Visitor Numbers and Total Spend Visitor Numbers and Total Spend by Sector 2010 KEY Business Leisure VFR Study Other International Passenger Survey, Office for National Statistics, 2011 *Provisional results Visitors (m) Spend ( bn) International Passenger Survey, Office for National Statistics, 2011 Average Spend per Visit 580 International Passenger Survey, Office for National Statistics, 2012 Average Length of Stay 7.6 nights International Passenger Survey, Office for National Statistics, 2011 Students 14 billion Total spending by international students on all types of course in the UK, from English language to doctoral degrees, was estimated to be 14 billion, with the potential to grow to 21 billion by 2020. Estimating the Value to the UK of Education Exports, Department for Business, Innovation and Skills, June 2011

3: Domestic Tourism 5: Outbound Tourism Visitor Numbers and Total Spend GB Tourism Survey, VisitEngland, 2011. * Estimated Visitor Numbers and Total Spend by Sector 2010 KEY Business Leisure VFR Study Tourism Expenditure in the UK by Outbound Travellers Sector Spend ( m) Accommodation services for visitors 559 Food and beverage serving services 602 Railway passenger transport services 608 Road passenger transport services 850 Water passenger transport services 474 Air passenger transport services 15,746 Transport equipment rental services - Travel agencies & other reservation services 1,760 Cultural services - Sport and recreation services - Exhibition & Conference services - Other consumption products 6,281 TOTAL 26,881 Tourism Satellite Accounts 2008, Office for National Statistics, 2011 Visitors (m) West Midlands 7.88 1,078 East of England 8.88 1,306 East Midlands 7.69 1,029 London 11.58 2,515 North West 12.52 2,260 North East 3.59 627 South East 16.37 2,232 South West 19.22 3,606 Yorkshire and Humberside 10.04 1,478 Scotland (Visit Scotland website) 12.37 2,628 Wales (Visit Wales website) 8.9 1,450 GB Tourism Survey, VisitEngland, 2011 Visits (m) Spend ( bn) All visits 1,545 53.8 Visits to Town/city 68.2% Rural 25.9% Seaside/coast 9.5% 6: Tourism Employment GB Tourism Survey, VisitEngland, 2011 The UK tourism industry employs 2.66m people (2009) The sector is the UK s third largest employer, Domestic Tourism by Region accounting for 9% of total employment 2010 Trips (m) Spend ( m) There are 249,000 tourism businesses in the UK (10% of the total number of businesses) 4: Day Visitors Spend ( bn) Over 80% of tourism and hospitality industry businesses employ fewer than 10 people. Supply Side of Tourism Report, Office for National Statistics, 2012 A new Full Time Equivalent tourism job is created and sustained with every 50,000 increase in tourism revenue. Based on Employment Generated by Tourism in Britain, VisitBritain, 2002 The sector is a significant incubator for entrepreneurs despite the economic downturn there were 21,580 businesses start-up in the sector in 2009. The sector is a significant source of employment for those unable to work full-time nearly half the sector s workforce is part time. The sector is a large employer of school leavers and young people 44% percent of people employed in the sector are under the age of 30 compared to the national average of 24%. Turnover rates in the sector have declined significantly to 23%. 80% of people working in the sector are British. GB Day Visits Survey, VisitEngland, 2012 State of the Nation Report, People 1st, 2011

7: Tourism Economics Total UK Tourism Spend by Sector Sector Spend ( m) Accommodation services for visitors 13,152 Food and beverage serving services 22,719 Railway passenger transport services 2,494 Road passenger transport services 2,719 Water passenger transport services 619 Air passenger transport services 16,212 Transport equipment rental services 381 Travel agencies & other reservation services 2,787 Cultural services 3,424 Sport and recreation services 2,258 Exhibition & Conference services 313 Other consumption products 46,574 TOTAL 113,654 Tourism Satellite Accounts 2008, Office for National Statistics, 2011 Price Elasticity of Tourism For every 1% increase in the cost of visiting the UK, the UK s tourism earnings drop by 1.3%. Tourism Deficit Sensitive Tourists, BTA, 2001 International Passenger Survey, Office for National Statistics, 2012 Tourism Export Earnings In 2010 travel expenditure by non-residents visiting the UK accounted for 12.3% of UK service sector exports and 4.8% of total UK exports. The Pink Book, HM Treasury, 2011 Tourism is the UK s sixth largest export earner, after Chemicals, Financial Services, Intermediate Manufactured Goods, Capital Goods, and Transportation. The Pink Book, HM Treasury, 2011 Tourism Taxation Air Passenger Duty VAT (estimate) 2.2bn 18.3bn World Economic Forum s 2011 study on international competitiveness shows that the UK now ranks 135th out of 139 countries in terms of taxation on tourists. The Travel and Tourism Competitiveness Report, WEF, 2011 Government Funding of Tourism 2001 2011 Increase UK 48.0m 35.9m -25% Australia A$90.0 A$141.5 +57% Ireland 56.3m euro 151m euro +168% France 23.0m euro 39.5m euro +72% Spain 67.2m euro 85.0m euro +26% Germany 30.4m euro 27.4m euro -10%

SECTION 2: Policy Related Statistics VAT The UK is one of only three EU countries to charge tourists full-rate VAT on accommodation, meals and attractions. Of the 27 EU countries, the UK is one of only four that charges the full rate of VAT on tourism accommodation (the others being Denmark, which has no reduced rates of VAT, and Slovakia and Lithuania, which were persuaded to increase its rate under IMF pressure). The UK now has the second highest rate of VAT on accommodation in Europe. The average VAT rate for accommodation in the other European countries is 10.3%. The UK is one of only 14 EU countries that apply full rate VAT on restaurant meals. The average for the rest of the EU is 8.8%. The UK is one of only 13 EU countries that apply full rate VAT on admissions to amusement parks. The UK is one of only 10 countries that applies full rate VAT on admissions to cultural attractions such as museums, theatres, shows and cinemas. A Deloitte/Tourism Respect study has estimated that reducing VAT on accommodation and attractions could result in a net present value gain for the Treasury of 2.6bn over 10 years. In the two years since France reduced VAT on restaurant meals from 19.6% to 5.5%, the Government has calculated that 62,700 new jobs have been created in the sector, while employment in the rest of the economy has declined. Air Passenger Duty A family of four from China or India pays 300 in APD to add the UK to their European itinerary. A couple from Australia pays 340 in APD to fly premium economy to the UK. APD has increased by up to 750% over the last 5 years. The Government collects 2.2bn per annum from passengers through APD. In the past five years, APD has increased by up to 650% for economy passengers and up to 750% for business passengers. Replacing APD with EU Emissions Trading could result in a potential 4 billion increase in GVA, over 100,000 more jobs and increased tax revenues of almost 2 billion elsewhere in the economy by 2020. Oxera report for Airport Operators Association, 2010 Government figures show that current APD charges exceed the cost of aviation carbon emissions by approx 200m per annum. Aviation Emissions Cost Assessment, Department or Transport 2008 VISAS 50% more visitors from India go to France than the UK. A UK short stay visa costs 78, compared to around 53 for a Schengen visa, which allows visitors access to 25 countries. A family of four from India or China have to pay a total of 612 in APD and Visa charges to travel to the UK. Between 2000 and 2009 the UK s earnings from international visitors has increased by 37.4% (in $US terms). Earnings in France rose 49.7% and in Germany by 85.6%. France attracted eight times more visitors from China last year than did the UK, and Germany six times more visitors than the UK. France outperforms the UK in terms of attracting visitors from India by a factor of more than 50%. Visitors from visa-requiring nations account for around 11% of all visitors to the UK (3.4m), they generate around 3bn in revenue for the UK (19% of the total) due to their high spend per trip ( 866 per person vs the average of 580 per person). When the requirement for Taiwanese visitors to obtain a visa to visit the UK was removed in April 2009, visitor numbers grew by 39% and revenue from Taiwanese visitors increased by 155%. Since the requirement for South African visitors to obtain a visa to visit the UK was introduced in April 2009, visitor numbers have declined by 24% and revenue has decreased by 15%.