Mindray Ultrasound System Frequently Asked Questions (Website Version) Mindray Technical Support 1-800-288-2121 Page 1 of 27
Table of Contents M7... 7 1. How do I know the software version of the system?... 7 2. Can I upgrade my system's software?... 7 3. How do I know if a software option is installed?... 7 4. How to install software option?... 7 5. What is the difference between Backup and Send To in istation?... 7 6. How to backup user presets?... 7 7. How to restore user presets?... 7 8. How can I get rid of the logon dialog?... 7 9. How can I load the report logo?... 8 10. How can I turn off the beep sound of key stroke?... 8 11. How to care for ultrasound transducers?... 8 12. What is the battery charge time?... 8 13. How to care for batteries?... 8 14. How to setup digital video printer?... 8 15. How to setup text/graphic (report) printer?... 8 16. Why is the video printer not printing when I press the Print button?... 8 17. How to setup DICOM?... 9 18. How to expedite the DICOM sending?... 9 19. How can I have the M7 send a study to a DICOM server automatically at the end of the study?... 9 20. How to do self test and obtain test reports?... 9 21. What does the color of LED indicators on the M7 handle mean?... 9 22. Why is the M7 not saving any images?... 9 23. The ultrasound trackball is not moving smoothly, what can I do?... 9 M5... 10 1. How do I know the software version of the system?... 10 2. Can I upgrade my system's software?... 10 3. How do I know if a software option is installed?... 10 4. How to install software option?... 10 5. What is the difference between Backup and Send To in istation?... 10 6. How to backup user presets?... 10 7. How to restore user presets?... 10 8. How can I get rid of the logon dialog?... 10 Page 2 of 27
9. How can I load the report logo?... 11 10. How can I turn off the beep sound of key stroke?... 11 11. How to care for ultrasound transducers?... 11 12. What is the battery charge time?... 11 13. How to care for batteries?... 11 14. How to setup digital video printer?... 11 15. How to setup text/graphic (report) printer?... 11 16. Why is the video printer not printing when I press the Print button?... 11 17. How to setup DICOM?... 12 18. How to expedite the DICOM sending?... 12 19. How can I have the M5 send a study to a DICOM server automatically at the end of the study?... 12 20. How to do self test and obtain test reports?... 12 21. What does the color of LED indicators on the M5 handle mean?... 12 22. Why is the M5 not saving any images?... 12 23. The ultrasound trackball is not moving smoothly, what can I do?... 12 DC-8... 13 1. How do I know the software version of the system?... 13 2. Can I upgrade my system's software?... 13 3. How do I know if a software option is installed?... 13 4. How to install software option?... 13 5. What is the difference between Backup Exam and Send Exam in istation?... 13 6. How to backup user presets?... 13 7. How to restore user presets?... 13 8. How can I get rid of the logon dialog?... 14 9. How can I load the report logo?... 14 10. How can I turn off the beep sound of key stroke?... 14 11. How to care for ultrasound transducers?... 14 12. How to setup digital video printer?... 14 13. How to setup text/graphic (report) printer?... 14 14. Why is the video printer not printing when I press the Print button?... 14 15. How to setup DICOM?... 14 16. How to expedite the DICOM sending?... 14 17. How can I have the DC-8 send a study to a DICOM server automatically at the end of the study?... 15 18. How can I save an image/cine to hard drive and send it to DICOM server simultaneously?... 15 19. How to do self test and obtain test reports?... 15 Page 3 of 27
20. The ultrasound trackball is not moving smoothly, what can I do?... 15 DC-7... 16 1. How do I know the software version of the system?... 16 2. Can I upgrade my system's software?... 16 3. How do I know if a software option is installed?... 16 4. How to install software option?... 16 5. What is the difference between Backup and Send To in istation?... 16 6. How to backup user presets?... 16 7. How to restore user presets?... 16 8. How can I get rid of the logon dialog?... 16 9. How can I load the report logo?... 17 10. How can I turn off the beep sound of key stroke?... 17 11. How to care for ultrasound transducers?... 17 12. How to setup digital video printer?... 17 13. How to setup text/graphic (report) printer?... 17 14. Why is the video printer not printing when I press the Print button?... 17 15. How to setup DICOM?... 17 16. How to expedite the DICOM sending?... 17 17. How can I have the DC-7 send a study to a DICOM server automatically at the end of the study?... 18 18. How to do self test and obtain test reports?... 18 19. Why is the DC-7 not saving any images?... 18 21. The ultrasound trackball is not moving smoothly, what can I do?... 18 DC-T6... 19 1. How do I know the software version of the system?... 19 2. Can I upgrade my system's software?... 19 3. How do I know if a software option is installed?... 19 4. How to install software option?... 19 5. What is the difference between Backup and Send To istation?... 19 6. How to backup user presets?... 19 7. How to restore user presets?... 19 8. How can I get rid of the logon dialog?... 19 9. How can I load the report logo?... 20 10. How can I turn off the beep sound of key stroke?... 20 11. How to care for ultrasound transducers?... 20 Page 4 of 27
12. How to setup digital video printer?... 20 13. How to setup text/graphic (report) printer?... 20 14. Why is the video printer not printing when I press the Print button?... 20 15. How to setup DICOM?... 20 16. How to expedite the DICOM sending?... 20 17. How can I have the DC-T6 send a study to a DICOM server automatically at the end of the study?... 21 18. How to do self test and obtain test reports?... 21 19. Why is the DC-T6 not saving any images?... 21 22. The ultrasound trackball is not moving smoothly, what can I do?... 21 DC-3... 22 1. How do I know the software version of the system?... 22 2. Can I upgrade my system's software?... 22 3. How do I know if a software option is installed?... 22 4. How to install software option?... 22 5. What is the difference between Backup and Send To in istation?... 22 6. How to backup user presets?... 22 7. How to restore user presets?... 22 8. How can I get rid of the logon dialog?... 22 9. How can I load the report logo?... 22 10. How can I turn off the beep sound of key stroke?... 23 11. How to care for ultrasound transducers?... 23 12. How to setup digital video printer?... 23 13. How to setup text/graphic (report) printer?... 23 14. Why is the video printer not printing when I press the Print button?... 23 15. How to setup DICOM?... 23 16. How to expedite the DICOM sending?... 23 17. How can I have the DC-3 send a study to a DICOM server automatically at the end of the study?... 23 18. How to do self test and obtain test reports?... 24 19. Why is the DC-3 not saving any images?... 24 20. The ultrasound trackball is not moving smoothly, what can I do?... 24 DP-50... 25 1. How do I know the software version of the system?... 25 2. Can I upgrade my system's software?... 25 3. How do I know if a software option is installed?... 25 Page 5 of 27
4. How to install software option?... 25 5. What is the difference between Backup Exam and Send Exam in istation?... 25 6. How to backup user presets?... 25 7. How to restore user presets?... 25 8. How can I get rid of the logon dialog?... 25 9. How can I load the report logo?... 26 10. How can I turn off the beep sound of key stroke?... 26 11. How to care for ultrasound transducers?... 26 12. What is the battery charge time?... 26 13. How to care for battery?... 26 14. Can I connect text/graphic (report) printer to the DP-50?... 26 15. How to setup DICOM?... 26 16. How to expedite the DICOM sending?... 26 17. Why is the Compression Mode setting in DICOM Service grayed out and not changeable?... 27 18. What do the LED indicators on the DP-50 control panel mean?... 27 19. Why there is no display on the external monitor hooked up to the DP-50?... 27 20. Why is the DP-50 not saving any images?... 27 21. The ultrasound trackball is not moving smoothly, what can I do?... 27 Page 6 of 27
M7 1. How do I know the software version of the system? Find UPG Version in Setup About. 2. Can I upgrade my system's software? Mindray ultrasound system can be upgraded by using USB flash drive and/or CD/DVD supplied by Mindray. Contact Mindray for the latest upgrades to your ultrasound system. 3. How do I know if a software option is installed? Find option status in Setup System Preset Option tab. 4. How do I install a software option? Check the serial number of the ultrasound machine to make sure the option keys received are for this particular machine. Plug the USB flash drive with the option key files into the M7. Press Setup key System Preset Option. Highlight the option in the left column that you want to install, and then click on Install. Locate the USB drive and the corresponding key file and click on OK. 5. What is the difference between Backup and Send To in istation? Backup maintains database structure on the destination drive which means the data can be restored into istation, however, may not be able to be viewed on a PC. Moreover, if DICOM option is installed, Backup can be used to create DICOM DIR disc. Send To converts data into JPG, BMP, or AVI format for viewing on a PC, or to send data in DICOM format to a DICOM server, DICOM printer, or external media. Send To can also output images to a video printer. Converted images cannot be restored back to the ultrasound machine. Backup is the recommended method for daily data backup. 6. How do I backup user presets? Press Setup key Manage Settings and click on Export All. Plug in a USB flash drive and select it. Type in a file name, such as preset backup, in the File column, and then click on OK to save it. Keep the USB flash drive in a safe place. 7. How do I restore user presets? Press Setup key Manage Settings and click on Import All. Plug in the USB flash drive which has the saved preset data and select the USB drive. Highlight the preset data file and click on OK to restore. 8. How can I disable the logon dialog? Uncheck Enable User Account Control in Setup System Preset Admin tab. Page 7 of 27
9. How can I load the report logo? M7 accepts BMP format logo picture with a size between 400x400 to 800x800 pixels. Go to Setup System Preset Region tab, click on Load Logo to load the picture file. 10. How can I turn off keystroke beep sound? In Setup System Preset Key Config tab, set Key Volume to zero. 11. How to care for ultrasound transducers: Refer to the probe manual supplied with the probe for the detailed description on the proper operation and disinfection procedures. 12. What is the battery charge time? When the M7 is connected to AC power and turned off, it takes approximately 2 to 3 hours to fully charge the batteries. 13. How to care for batteries: Mindray recommends connecting the M7 to AC power to keep the batteries fully charged at all times. Avoid exhausting the batteries. Take the batteries out if they will not be used for a long time (more than one week). Do not use two batteries with a big discrepancy in power capacity. In case the batteries need replacing, replace both of the batteries at the same time. 14. How do I setup the digital video printer? Press Setup key Peripheral Preset Printer tab Printer Service tab. Highlight Digital B&W Print or Digital Color Print on the Service Name list, and then select the printer on the Printer drop-down list in Property area. If the printer is not listed there, you need to install the driver. To assign a key for print function, under Key Config tab in Setup System Preset, highlight a key, for instance the Print key, on the left side, and then highlight the Digital Print under Print tab on the right side. Click on Save to save the changes. 15. How do I setup a text/graphic (report) printer? Press Setup key Peripheral Preset Printer tab Printer Service tab. Highlight Report Print on the Service Name list, and then select the printer on the Printer drop-down list in Property area. If the printer is not listed there, you need to install the driver. Verify the printer installation: Go to istation, select a study, and click on Report. Click on Print from the report screen to print the report. 16. Why is the video printer not printing when I press the Print button? Check what function Print key is assigned to by pressing Setup key System Preset Key Config tab. For instance, if it is assigned to DIGITAL B&W PRINT, it will not print on an analog video printer. Page 8 of 27
17. How do I setup DICOM? Please refer to DICOM chapter of the operator s manual (basic volume) for instruction. 18. How do I expedite the DICOM send time? Data transferring speed is limited by network performance. You may consult your IT department about it. There are some settings on the M7 which can reduce the file size, thus shorten the DICOM sending time. Setup Compression Mode and Compress Ratio in Setup Network Preset DICOM Service. Set Max Framerate to 35 or lower in Setup Network Preset DICOM Service. Set the Clip Length, Prospective Cine Length and Retrospective Cine Length as short as you can in Setup System Preset General tab. 19. How can I have the M7 send a study to a DICOM server automatically at the end of the study? In Setup System Preset General tab, check Sending/printing after End Exam. 20. How do I run a self test and obtain test reports? Press Setup key Maintenance System Test User Test. Click OK to continue. Follow instructions on the screen to run the test. Click on Quit or Shutdown at the end of the self test. Turn on the M7 and plug in a USB flash drive. Press Setup key Maintenance Export Log Regular Log to export the test results to the USB flash drive. 21. What does the color of LED indicators on the M7 handle mean? There are two LED indicators on the handle. The left one is for AC input and the right one is for the battery. When the M7 is connected to AC power the AC input LED indicator will be green. When the M7 is operating in battery mode (AC not connected), and the batteries are fully charged, the battery indicator will be off. When the batteries get low the indicator will flash orange. When the M7 is connected to AC power the battery indicator will be green at full charge and will be solid orange when charging. 22. Why is the M7 not saving any images? The most common reason is the hard drive is full. Go to istation and check the percentage indicator at the upper right corner. Backup and delete some data to free space for the new studies. 23. The ultrasound trackball is not moving smoothly, what can I do? Try to clean the trackball. Use fingers to give some pressure to the trackball ring and turn the ring counterclockwise until it pops up. Take out the ring and the ball. Be careful not to drop the ball. Use cotton swab or clean soft dry cloth to remove any dirt and grease clogged in the trackball compartment and on the trackball itself. Page 9 of 27
M5 1. How do I know the software version of the system? Find UPG Version in Setup About. 2. Can I upgrade my system's software? Mindray ultrasound system can be upgraded by using USB flash drive and/or CD/DVD supplied by Mindray. Contact Mindray for the latest upgrades to your ultrasound system. 3. How do I know if a software option is installed? Find option status in Setup System Preset Option tab. 4. How do I install a software option? Check the serial number of the ultrasound machine to make sure the option keys received are for this particular machine. Plug the USB flash drive with the option key files into the M5. Press Setup key System Preset Option. Highlight the option in the left column that you want to install, and then click on Install. Locate the USB drive and the corresponding key file and click on OK. 5. What is the difference between Backup and Send To in an istation? Backup maintains database structure on the destination drive which means the data can be restored into istation, however, may not be able to be viewed on a PC. Moreover, if DICOM option is installed, Backup can be used to create DICOM DIR disc. Send To converts data into JPG, BMP, or AVI format for viewing on a PC, or to send data in DICOM format to a DICOM server, DICOM printer, or external media. Send To can also output images to a video printer. Converted images cannot be restored back to the ultrasound machine. Backup is the recommended method for daily data backup. 6. How do I backup user presets? Press Setup key Manage Settings and click on Export All. Plug in a USB flash drive and select it. Type in a file name, such as preset backup, in the File column, and click on OK to save it. Keep the USB flash drive in a safe place. 7. How do I restore user presets? Press Setup key Manage Settings and click on Import All. Plug in the USB flash drive which has the saved preset data and select the USB drive. Highlight the preset data file and click on OK to restore. 8. How can I disable the logon dialog? Uncheck Enable User Account Control in Setup System Preset Admin tab. Page 10 of 27
9. How can I load the report logo? M5 accepts BMP format logo picture with a size between 400x400 to 800x800 pixels. Go to Setup System Preset Region tab, click on Load Logo to load the picture file. 10. How can I turn off the keystroke beep sound? In Setup System Preset Key Config tab, set Key Volume to zero. 11. How to care for ultrasound transducers: Refer to the probe manual supplied with the probe for the detailed description on the proper operation and disinfection procedures. 12. What is the battery charge time? When the M5 is connected to AC power and turned off, it takes approximately 2 to 3 hours to fully charge the batteries. 13. How do I care for batteries? Mindray recommends connecting the M5 to AC power to keep the batteries fully charged at all times. Avoid exhausting the batteries. Take the batteries out if they will not be used for a long time (more than one week). Do not use two batteries with a big discrepancy in power capacity. In case the batteries need replacing, replace both of the batteries at the same time. 14. How do I setup a digital video printer? Press Setup key Peripheral Preset Printer tab. If the printer is not listed there, you need to install the driver. Highlight the printer on the Printer Name list, and then click on Set Digi Color or Set Digi B&W on the right side. To assign a key for print function, under Key Config tab in Setup System Preset, highlight a key, for instance the Print key, on the left side, and then click on the Digital Color Video Print or Digital B&W Video Print under Output tab on the right side. Click on Save to save the changes. 15. How do I setup a text/graphic (report) printer? Press Setup key Peripheral Preset Printer tab. If the printer is not listed there, you need to install the driver. Highlight the printer on the Printer Name list, and then click on Set Standard Print on the right side. Verify the printer installation: Go to istation, select a study, and click on Report. Click on Print from the report screen to print the report. 16. Why is the video printer not printing when I press the Print button? Check what function Print key is assigned to by pressing Setup key System Preset Key Config tab. For instance, if it is assigned to DIGITAL B&W PRINT, it will not print on an analog video printer. Page 11 of 27
17. How to setup DICOM: Please refer to DICOM chapter of the operator s manual (basic volume) for instruction. 18. How do I expedite the DICOM send time? Data transferring speed is limited by network performance. You may consult your IT department about it. There are some settings on the M5 which can reduce the file size, thus shorten the DICOM sending time. Setup Compression Mode and Compress Ratio in Setup Network Preset DICOM Service. Set the Clip Length as short as you can in Setup System Preset General tab. 19. How can I have the M5 send a study to a DICOM server automatically at the end of the study? In Setup System Preset General tab, check Sending/printing after End Exam. 20. How do I run a self test and obtain test reports? Press Setup key Maintenance System Test Maintenance Test. Click OK to continue. Click on Start button on the test screen and follow the instructions on the screen to run the test. Click on Quit and the results will be displayed on the screen. Plug a USB flash drive into a USB port on the M5 and click on Export to save the test reports to it. 21. What does the color of LED indicators on the M5 handle mean? There are two LED indicators on the handle. The left one is for AC input and the right one is for the battery. When the M5 is connected to AC power the AC input LED indicator will be green. When the M5 is operating in battery mode (AC not connected), and the batteries are fully charged, the battery indicator will be off. When the batteries get low the indicator will flash orange. When the M5 is connected to AC power the battery indicator will be green at full charge and will be solid orange when charging. 22. Why is the M5 not saving any images? The most common reason is the hard drive is full. Go to istation and check the percentage indicator at the upper right corner. Backup and delete some data to free space for the new studies. 23. The ultrasound trackball is not moving smoothly, what can I do? Try to clean the trackball. Use fingers to give some pressure to the trackball ring and turn the ring clockwise until it pops up. Take out the ring and the ball. Be careful not to drop the ball. Use cotton swab or clean soft dry cloth to remove any dirt and grease clogged in the trackball compartment and on the trackball itself. Page 12 of 27
DC-8 1. How do I know the software version of the system? Find UPG Version in Setup (F10) About About Detail. 2. Can I upgrade my system's software? Mindray ultrasound system can be upgraded by using USB flash drive and/or CD/DVD supplied by Mindray. Contact Mindray for the latest upgrades to your ultrasound system. 3. How do I know if a software option is installed? Find option status in Setup (F10) Maintenance Option tab. 4. How do I install a software option? Check the serial number of the ultrasound machine to make sure the option keys received are for this particular machine. Plug the USB flash drive with the option key files into the DC-8. Press Setup (F10) key Maintenance Option. Highlight the option in the left column that you want to install, and then click on Install. Locate the USB drive and the corresponding key file and click on OK. 5. What is the difference between Backup Exam and Send Exam in an istation? Backup Exam maintains database structure on the destination drive which means the data can be restored into istation, however, may not be able to be viewed on a PC. Moreover, if DICOM option is installed, Backup Exam can be used to create DICOM DIR disc. Send Exam converts data into JPG, BMP, or AVI format for viewing on a PC, or to send data in DICOM format to a DICOM server, DICOM printer, or external media. Send Exam can also output images to a video printer. Converted images cannot be restored back to the ultrasound machine. Backup Exam is the recommended method for daily data backup. 6. How doi backup user presets? Press Setup (F10) key Maintenance Other tab. Click on Export in Preset Manager. Plug in a USB flash drive and select it (usually it is drive G). Type in a file name, such as preset backup, in the File column, and click on OK to save it. Keep the USB flash drive in a safe place. 7. How do I restore user presets? Press Setup (F10) key Maintenance Other tab. Click on Import in Preset Manager. Click on Yes to confirm. If you would like to import the hospital information, user account information, DICOM settings and Network settings, check the Import the Following Data and click on OK. Otherwise, click on OK directly. Plug in the USB flash drive which has the saved preset data and select the USB drive (usually it is Drive G). Highlight the preset data file and click on OK to restore. The DC-8 will shut down and the imported presets will take effect after rebooting. Page 13 of 27
8. How can I disable the logon dialog? Uncheck Enable User Account Control in Setup (F10) System Preset Admin tab. 9. How can I load the report logo? DC-8 accepts BMP format logo picture with a size between 400x400 to 800x800 pixels. Go to Setup (F10) System Preset Region tab, click on Load Logo to load the picture file. 10. How can I turn off the keystroke beep sound? In Setup (F10) System Preset Key Config tab, set Key Volume to zero. 11. How to care for ultrasound transducers: Refer to the probe manual supplied with the probe for the detailed description on the proper operation and disinfection procedures. 12. How so I setup a digital video printer? Press Setup (F10) key Print Preset Print Service tab. Highlight Digital Print, and then select the printer on the Printer drop-down list in Property area. If the printer is not listed there, click on Add Printer to install the driver. To assign a key for print function, under Key Config tab in Setup (F10) System Preset, highlight a key, for instance the Print key, in Key Function column on the left side, and then highlight the Digital Print under Print tab on the right side. Click on Save to save the changes. 13. How do I setup a text/graphic (report) printer? Press Setup (F10) key Print Preset Print Service tab. Highlight Report Print on the Service Name list, and select the printer on the Printer drop-down list in Property area, then click on Save. If the printer is not listed on the Printer drop-down list, click on Add Printer and follow screen instructions to install the driver. Verify the printer installation: Go to istation, select a study, and click on Review Report. Click on Print from the report screen to print the report. 14. Why is the video printer not printing when I press the Print button? Check what function Print key is assigned to by pressing Setup (F10) System Preset Key Config tab. For instance, if it is assigned to DIGITAL PRINT, it will not print on an analog video printer. 15. How to setup DICOM: Please refer to DICOM chapter of the operator s manual (basic volume) for instruction. 16. How do I expedite the DICOM send time? Data transferring speed is limited by network performance. You may consult your IT department about it. There are some settings on the DC-8 which can reduce the file size, thus shorten the DICOM sending time. Page 14 of 27
Setup Compression Mode and Compress Ratio in Setup (F10) DICOM Preset Set DICOM Service. Set Max Framerate to 35 or lower in Setup (F10) DICOM Preset Set DICOM Service. Set the Clip Length, Prospective Cine Length and Retrospective Cine Length as short as you can in Setup (F10) System Preset General tab. 17. How can I have the DC-8 send a study to a DICOM server automatically at the end of the study? In Setup (F10) System Preset General tab, check Sending/printing after End Exam. 18. How can I save an image/cine to hard drive and send it to DICOM server simultaneously? In Setup (F10) System Preset Key Config tab, assign Save Image to Hard Disk and Send to DICOM Storage or Save Cine to Hard Disk and Send to DICOM Storage to a function key. 19. How do I run a self test and obtain test reports? Press Setup (F10) key Maintenance Other tab, click on Self Test and follow the instructions on the screen. At the end test results will be displayed on the screen. Plug a USB flash drive into a USB port on the DC-8. The USB drive is selected automatically as the destination. Click on Save Report at the lower left corner of the screen to send the report file to the USB drive. 20. The ultrasound trackball is not moving smoothly, what can I do? Try to clean the trackball. Use fingers to give some pressure to the trackball ring and turn the ring counterclockwise until it pops up. Take out the ring and the ball. Be careful not to drop the ball. Use cotton swab or clean soft dry cloth to remove any dirt and grease clogged in the trackball compartment and on the trackball itself. Page 15 of 27
DC-7 1. How do I know the software version of the system? Find UPG Version in Preset (F10) About. 2. Can I upgrade my system's software? Mindray ultrasound system can be upgraded by using USB flash drive and/or CD/DVD supplied by Mindray. Contact Mindray for the latest upgrades to your ultrasound system. 3. How do I know if a software option is installed? Find option status in Preset (F10) System Preset Option tab. 4. How do I install a software option? Check the serial number of the ultrasound machine to make sure the option keys received are for this particular machine. Plug the USB flash drive with the option key files into the DC-7. Press Preset (F10) key System Preset Option. Highlight the option in the left column that you want to install, and then click on Install. Locate the USB drive and the corresponding key file and click on OK. 5. What is the difference between Backup and Send To in an istation? Backup maintains database structure on the destination drive which means the data can be restored into istation, however, may not be able to be viewed on a PC. Moreover, if DICOM option is installed, Backup can be used to create DICOM DIR disc. Send To converts data into JPG, BMP, or AVI format for viewing on a PC, or to send data in DICOM format to a DICOM server, DICOM printer, or external media. Send To can also output images to a video printer. Converted images cannot be restored back to the ultrasound machine. Backup is the recommended method for daily data backup. 6. How do I backup user presets? Press Preset (F10) key Manage Settings and click on Export All. Plug in a USB flash drive and select it (usually it is drive G). Type in a file name, such as preset backup, in the File column, and click on OK to save it. Keep the USB flash drive in a safe place. 7. How do I restore user presets? Press Preset (F10) key Manage Settings and click on Import All. Plug in the USB flash drive which has the saved preset data and select the USB drive (usually it is Drive G). Highlight the preset data file and click on OK to restore. 8. How can I disable the logon dialog? Uncheck Enable User Account Control in Preset (F10) System Preset Admin tab. Page 16 of 27
9. How can I load the report logo? DC-7 accepts BMP format logo picture with a size between 400x400 to 800x800 pixels. Go to Preset (F10) System Preset Region tab, click on Load Logo to load the picture file. 10. How can I turn off the keystroke beep sound? In Preset (F10) System Preset Key Config tab, set Key Volume to zero. 11. How to care for ultrasound transducers: Refer to the probe manual supplied with the probe for the detailed description on the proper operation and disinfection procedures. 12. How do I setup a digital video printer? Press Preset (F10) key Peripheral Preset Printer tab Printer Service tab. Highlight Digital B&W Print or Digital Color Print on the Service Name list, and then select the printer on the Printer drop-down list in Property area. If the printer is not listed there, you need to install the driver. To assign a key for print function, under Key Config tab in Preset (F10) System Preset, highlight a key, for instance the Print key, in Key Function column on the left side, and then highlight the Digital Print under Print tab on the right side. Click on Save to save the changes. 13. How do I setup a text/graphic (report) printer? Press Preset (F10) key Peripheral Preset Printer tab Printer Service tab. Highlight Report Print on the Service Name list, and then select the printer on the Printer drop-down list in Property area. If the printer is not listed there, you need to install the driver. Verify the printer installation: Go to istation, select a study, and click on Report. Click on Print from the report screen to print the report. 14. Why is the video printer not printing when I press the Print button? Check what function Print key is assigned to by pressing Preset (F10) key System Preset Key Config tab. For instance, if it is assigned to DIGITAL B&W PRINT, it will not print on an analog video printer. 15. How to setup DICOM: Please refer to DICOM chapter of the operator s manual (basic volume) for instruction. 16. How do I expedite the DICOM send time? Data transferring speed is limited by network performance. You may consult your IT department about it. There are some settings on the DC-7 which can reduce the file size, thus shorten the DICOM sending time. Setup Compression Mode and Compress Ratio in Setup (F10) Network Preset DICOM Service. Set Max Framerate to 35 or lower in Setup (F10) Network Preset DICOM Service. Set the Clip Length, Prospective Cine Length and Retrospective Cine Length as short as you can in Preset (F10) System Preset General tab. Page 17 of 27
17. How can I have the DC-7 send a study to a DICOM server automatically at the end of the study? In Preset (F10) System Preset General tab, check Sending/printing after End Exam. 18. How do I run a self test and obtain test reports? Press Preset (F10) key Maintenance System Test Selftest. Click OK to continue. Click on Start button on the test screen and follow the instructions on the screen to run the test. Click on Quit and shutdown the DC-7 at the end of the self test. Plug a USB flash drive into a USB port on the DC-7. Press Preset (F10) key Maintenance Export Log Regular Log to export the test results to the USB drive. 19. Why is the DC-7 not saving any images? The most common reason is the hard drive is full. Go to istation and check the percentage indicator in Data Source at the upper right corner. Backup and delete some data to free space for the new studies. 21. The ultrasound trackball is not moving smoothly, what can I do? Try to clean the trackball. Use your fingers to give some pressure to the trackball ring and turn the ring clockwise until it pops up. Take out the ring and the ball. Be careful not to drop the ball. Use cotton swab or clean soft dry cloth to remove any dirt and grease clogged in the trackball compartment and on the trackball itself. Page 18 of 27
DC-T6 1. How do I know the software version of the system? Find UPG Version in Setup (F10) About. 2. Can I upgrade my system's software? Mindray ultrasound system can be upgraded by using USB flash drive and/or CD/DVD supplied by Mindray. Contact Mindray for the latest upgrades to your ultrasound system. 3. How do I know if a software option is installed? Find option status in Setup (F10) System Preset Option tab. 4. How do I install a software option? Check the serial number of the ultrasound machine to make sure the option keys received are for this particular machine. Plug the USB flash drive with the option key files into the DC-T6. Press Setup (F10) key System Preset Option. Highlight the option in the left column that you want to install, and then click on Install. Locate the USB drive and the corresponding key file and click on OK. 5. What is the difference between Backup and Send To in an istation? Backup maintains database structure on the destination drive which means the data can be restored into istation, however, may not be able to be viewed on a PC. Moreover, if DICOM option is installed, Backup can be used to create DICOM DIR disc. Send To converts data into JPG, BMP, or AVI format for viewing on a PC, or to send data in DICOM format to a DICOM server, DICOM printer, or external media. Send To can also output images to a video printer. Converted images cannot be restored back to the ultrasound machine. Backup is the recommended method for daily data backup. 6. How do I backup user presets? Press Setup (F10) key Manage Settings and click on Export All. Plug in a USB flash drive and select it. Type in a file name, such as preset backup, in the File column, and click on OK to save it. Keep the USB flash drive in a safe place. 7. How do I restore user presets? Press Setup (F10) key Manage Settings and click on Import All. Plug in the USB flash drive which has the saved preset data and select the USB drive. Highlight the preset data file and click on OK to restore. 8. How can I disable the logon dialog? Uncheck Enable User Account Control in Setup (F10) System Preset Admin tab. Page 19 of 27
9. How can I load the report logo? DC-T6 accepts BMP format logo picture with a size between 400x400 to 800x800 pixels. Go to Setup (F10) System Preset Region tab, click on Load Logo to load the picture file. 10. How can I turn off the keystroke beep sound? In Setup (F10) System Preset Key Config tab, set Key Volume to zero. 11. How to care for ultrasound transducers: Refer to the probe manual supplied with the probe for the detailed description on the proper operation and disinfection procedures. 12. How do I setup a digital video printer? Press Setup (F10) key Peripheral Preset Printer tab Printer Service tab. Highlight Digital B&W Print or Digital Color Print on the Service Name list, and then select the printer on the Printer drop-down list in Property area. If the printer is not listed there, you need to install the driver. To assign a key for print function, under Key Config tab in Setup (F10) System Preset, highlight a key, for instance the Print key, in Key Function column on the left side, and then highlight the Digital Print under Print tab on the right side. Click on Save to save the changes. 13. How do I setup a text/graphic (report) printer? Press Setup (F10) key Peripheral Preset Printer tab Printer Service tab. Highlight Report Print on the Service Name list, and then select the printer on the Printer drop-down list in Property area. If the printer is not listed there, you need to install the driver. Verify the printer installation: Go to istation, select a study, and click on Report. Click on Print from the report screen to print the report. 14. Why is the video printer not printing when I press the Print button? Check what function Print key is assigned to by pressing Setup (F10) key System Preset Key Config tab. For instance, if it is assigned to DIGITAL B&W PRINT, it will not print on an analog video printer. 15. How to setup DICOM: Please refer to DICOM chapter of the operator s manual (basic volume) for instruction. 16. How do I expedite the DICOM send time? Data transferring speed is limited by network performance. You may consult your IT department about it. There are some settings on the DC-T6 which can reduce the file size, thus shorten the DICOM sending time. Setup Compression Mode and Compress Ratio in Setup (F10) Network Preset DICOM Service. Set Max Framerate to 35 or lower in Setup (F10) Network Preset DICOM Service. Set the Clip Length, Prospective Cine Length and Retrospective Cine Length as short as you can in Setup (F10) System Preset General tab. Page 20 of 27
17. How can I have the DC-T6 send a study to a DICOM server automatically at the end of the study? In Setup (F10) System Preset General tab, check Sending/printing after End Exam. 18. How do I run a self test and obtain test reports? Press Setup (F10) key Maintenance System Test User Test. Click OK to continue. Click on Start button on the test screen and follow the instructions on the screen to run the test. Click on Quit and shutdown the DC-T6 at the end of the self test. Plug a USB flash drive into a USB port on the DC-T6. Press Setup (F10) key Maintenance Export Log Regular Log to export the test results to the USB drive. 19. Why is the DC-T6 not saving any images? The most common reason is the hard drive is full. Go to istation and check the percentage indicator in Data Source at the upper right corner. Backup and delete some data to free space for the new studies. 22. The ultrasound trackball is not moving smoothly, what can I do? Try to clean the trackball. Use fingers to give some pressure to the trackball ring and turn the ring clockwise until it pops up. Take out the ring and the ball. Be careful not to drop the ball. Use cotton swab or clean soft dry cloth to remove any dirt and grease clogged the trackball compartment and on the trackball itself. Page 21 of 27
DC-3 1. How do I know the software version of the system? Find UPG Version in Setup About. 2. Can I upgrade my system's software? Mindray ultrasound system can be upgraded by using USB flash drive and/or CD/DVD supplied by Mindray. Contact Mindray for the latest upgrades to your ultrasound system. 3. How do I know if a software option is installed? Find option status in Setup System Preset Option tab. 4. How do I install a software option? Check the serial number of the ultrasound machine to make sure the option keys received are for this particular machine. Plug the USB flash drive with the option key files into the DC-3. Press Setup key System Preset Option. Highlight the option in the left column that you want to install, and then click on Install. Locate the USB drive and the corresponding key file and click on OK. 5. What is the difference between Backup and Send To in an istation? Backup maintains database structure on the destination drive which means the data can be restored into istation, however, may not be able to be viewed on a PC. Moreover, if DICOM option is installed, Backup can be used to create DICOM DIR disc. Send To converts data into JPG, BMP, or AVI format for viewing on a PC, or to send data in DICOM format to a DICOM server, DICOM printer, or external media. Send To can also output images to a video printer. Converted images cannot be restored back to the ultrasound machine. Backup is the recommended method for daily data backup. 6. How do I backup user presets? Press Setup key Manage Settings and click on Export All. Plug in a USB flash drive and select it (usually it is drive G). Type in a file name, such as preset backup, in the File column, and click on OK to save it. Keep the USB flash drive in a safe place. 7. How do I restore user presets? Press Setup key Manage Settings and click on Import All. Plug in the USB flash drive which has the saved preset data and select the USB drive. Highlight the preset data file and click on OK to restore. 8. How can I disable the logon dialog? Uncheck Enable User Account Control in Setup System Preset Admin tab. 9. How can I load the report logo? DC-3 accepts BMP format logo picture with a size between 400x400 to 800x800 pixels. Go to Setup System Preset Region tab, click on Load Logo to load the picture file. Page 22 of 27
10. How can I turn off the keystroke beep sound? In Setup System Preset Key Config tab, set Key Volume to zero. 11. How to care for ultrasound transducers: Refer to the probe manual supplied with the probe for the detailed description on the proper operation and disinfection procedures. 12. How do I setup a digital video printer? Press Setup key Peripheral Preset Printer tab. If the printer is not listed there, you need to install the driver. Highlight the printer on the Printer Name list, and then click on Set Digi Color or Set Digi B&W on the right side. To assign a key for print function, under Key Config tab in Setup System Preset, highlight a key, for instance the Print key, in Key Function column on the left side, and then click on the Digital Color Video Print or Digital B&W Video Print under Output tab on the right side. Click on Save to save the changes. 13. How so I setup a text/graphic (report) printer? Press Setup key Peripheral Preset Printer tab. If the printer is not listed there, you need to install the driver. Highlight the printer on the Printer Name list, and then click on Set Standard Print on the right side. Verify the printer installation: Go to istation, select a study, and click on Report. Click on Print from the report screen to print the report. 14. Why is the video printer not printing when I press the Print button? Check what function Print key is assigned to by pressing Setup key System Preset Key Config tab. For instance, if it is assigned to DIGITAL B&W PRINT, it will not print on an analog video printer. 15. How to setup DICOM: Please refer to DICOM chapter of the operator s manual (basic volume) for instruction. 16. How do I expedite the DICOM send time? Data transferring speed is limited by network performance. You may consult your IT department about it. There are some settings on the DC-3 which can reduce the file size, thus shorten the DICOM sending time. Setup Compression Mode and Compress Ratio in Setup Network Preset DICOM Service. Set the Clip Length as short as you can in Setup System Preset General tab. 17. How can I have the DC-3 send a study to a DICOM server automatically at the end of the study? In Setup System Preset General tab, check Sending/printing after End Exam. Page 23 of 27
18. How can I run a self test and obtain test reports? Press Setup key Maintenance System Test Maintenance Test. Click OK to continue. Then click on Start button on the test screen and follow the instructions on the screen to run the test. Click on Quit and the results will be displayed on the screen at the end of the self test. Plug a USB flash drive into a USB port on the DC-3 and click on Export to save the test reports to it. 19. Why is the DC-3 not saving any images? The most common reason is the hard drive is full. Go to istation and check the percentage indicator in Data Source at the upper right corner. Backup and delete some data to free space for the new studies. 20. The ultrasound trackball is not moving smoothly, what can I do? Try to clean the trackball. Use fingers to give some pressure to the trackball ring and turn the ring clockwise until it pops up. Take out the ring and the ball. Be careful not to drop the ball. Use cotton swab or clean soft dry cloth to remove any dirt and grease clogged in the trackball compartment and on the trackball itself. Page 24 of 27
DP-50 1. How do I know the software version of the system? Find UPG Version in Setup About. 2. Can I upgrade my system's software? Mindray ultrasound system can be upgraded by using USB flash drive supplied by Mindray. Contact Mindray for the latest upgrades to your ultrasound system. 3. How do I know if a software option is installed? Find option status in Setup About Option tab. 4. How do I install a software option? Check the serial number of the ultrasound machine to make sure the option keys received are for this particular machine. Plug the USB flash drive with the option key files into the DP-50. Press Setup key Maintenance Option. Highlight the option in the left column that you want to install, and then click on Install. Locate the USB drive and the corresponding key file and click on OK. 5. What is the difference between Backup Exam and Send Exam in an istation? Backup Exam maintains database structure on the destination drive which means the data can be restored into istation, however, may not be able to be viewed on a PC. Moreover, if DICOM option is installed, Backup Exam can be used to create DICOM DIR disc. Send Exam converts data into JPG, BMP, or AVI format for viewing on a PC, or to send data in DICOM format to a DICOM server, DICOM printer, or external media. Send Exam can also output images to a video printer. Converted images cannot be restored back to the ultrasound machine. Backup Exam is the recommended method for daily data backup. 6. How do I backup user presets? Press Setup key Manage Settings and click on Export All. Plug in a USB flash drive and select it (usually it is drive G). Type in a file name, such as preset backup, in the File column, and click on OK to save it. Keep the USB flash drive in a safe place. 7. How do I restore user presets? Press Setup key Manage Settings and click on Import All. Plug in the USB flash drive which has the saved preset data and select the USB drive. Highlight the preset data file and click on OK to restore. 8. How can I disable the logon dialog? Uncheck Enable User Account Control in Setup System Preset Admin tab. Page 25 of 27
9. How can I load the report logo? M7 accepts BMP format logo picture with a size between 400x400 to 800x800 pixels. Go to Setup System Preset Region tab, click on Load Logo to load the picture file. 10. How can I turn off the keystroke beep sound? In Setup System Preset Key Config tab, set Key Volume to zero. 11. How to care for ultrasound transducers: Refer to the probe manual supplied with the probe for the detailed description on the proper operation and disinfection procedures. 12. What is the battery charge time? When the DP-50 is connected to AC power and turned off, it takes less than 3 hours to fully charge the batteries. 13. How do I care for batteries? Mindray recommends connecting the DP-50 to AC power to keep the battery fully charged at all times. Avoid exhausting the battery. Take the battery out if they will not be used for a long time (more than one week). 14. Can I connect a text/graphic (report) printer to the DP-50? Yes, you can. DP-50 has hundreds types of printer drivers pre-installed. HP printers are recommended. To setup report printer, connect the printer to the DP-50 and turn it on. Press Setup key Print Preset Print Service tab. Highlight Report Print on the Service Name list, and then select the printer on the Printer drop-down list in Property area. If the printer is not listed there, it is not supported by the DP-50. Verify the printer installation: Go to istation, select a study, and click on Review Report. Click on Print from the report screen to print the report. 15. How to setup DICOM: Please refer to DICOM chapter of the operator s manual (basic volume) for instruction. 16. How can I expedite the DICOM send time? Data transferring speed is limited by network performance. You may consult your IT department about it. There are some settings on the DP-50 which can reduce the file size, thus shorten the DICOM sending time. Setup Compression Mode and Compress Ratio in Setup DICOM Preset DICOM Service. Set the Clip Length as short as you can in Setup System Preset General tab. Page 26 of 27
17. Why is the Compression Mode setting in DICOM Service grayed out and not changeable? In Setup DICOM Preset DICOM Service, highlight the corresponding service on the list and change Color Mode to Color. Then the Compression Mode will be changeable. Click on Update to take the changes effect. 18. What do the LED indicators on the DP-50 control panel mean? There are four LED indicators on the handle. From left to right there are AC input, battery, standby and hard drive activity indicators. When the DP-50 is connected to AC power the AC input LED indicator will be green. When the DP-50 is operating in battery mode (AC not connected), and the battery is fully charged, the battery indicator will be solid green. When the battery gets low the indicator will flash orange. When the DP-50 is connected to AC power the battery indicator will be green at full charge and will be solid orange when charging. Standby indicator will be on when the DP-50 goes into standby mode. Hard drive activity indicator will flash if the DP-50 is reading data from or writing data to the hard drive. 19. Why is there is no display on the external monitor hooked up to the DP-50? Turn off the DP-50 and turn on again. 20. Why is the DP-50 not saving any images? The most common reason is the hard drive is full. Go to istation and check the percentage indicator in Data Source at the upper right corner. Backup and delete some data to free space for the new studies. 21. The ultrasound trackball is not moving smoothly, what can I do? Try to clean the trackball. Use fingers to give some pressure to the trackball ring and turn the ring counterclockwise until it pops up. Take out the ring and the ball. Be careful not to drop the ball. Use cotton swab or clean soft dry cloth to remove any dirt and grease clogged in the trackball compartment and on the trackball itself. Page 27 of 27