Address and Area of Operation of Banking Ombudsman Sl. No. Centre Contact details of the Office of Banking Ombudsman 1. Ahmedabad Shri. K. Chandrachoodan La Gajjar Chambers, Ashram Road, Ahmedabad-380 009 Tel.No.079-26582357, 079-26586718/2657 5807 Fax No.079-26583325 Area of Operation Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu 2. Bangalore Shri. M.Palanisamy 10/3/8, Nrupathunga Road Bangalore-560 001 Tel.No.080-22210771, 080-22275629 Fax No.080-22244047 Karnataka 3. Bhopal Shri T. Karunakaran Hoshangabad Road, Post Box No.32, Bhopal-462 011 Tel.No.0755-2573772, 0755-2573776 Fax No.0755-2573779 Madhya Pradesh and Chattisgarh 4. Bhubaneswar Shri R.L.K.Rao Pt. Jawaharlal Nehru Marg Bhubaneswar-751 001 Tel.No.0674-2396207, 0674-2396008 Fax No.0674-2393906 Orissa 5. Chandigarh Shri Jaimal Tashi 4th Floor, Sector 17, Central Vista Chandigarh 160 017 Tel.No.0172-2721011/2721109 Fax No.0172-2721880 Himachal Pradesh, Punjab, Union Territory of Chandigarh and Panchkula, Yamuna Nagar and Ambala Districts of Haryana 6. Chennai Shri S. Ganesh, Fort Glacis, Chennai 600 001 Tel No. (044) 2539 9170 / 25395963 / 2539 9159 Fax No.044-25395488 Tamil Nadu, Union Territories of Pudducherry (except Mahe Region) and Andaman and Nicobar Islands
7. Guwahati Shri B.B.Sangma Station Road, Pan Bazar Guwahati-781 001 Tel.No.0361-2542556, 0361-2540445 Fax No.0361-2540445 Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura 8. Hyderabad Shri M. Sebastian 6-1-56, Secretariat Road Saifabad, Hyderabad-500 004 Tel.No.040-23210013, 040-23243970 Fax No.040-23210014 Andhra Pradesh 9. Jaipur Shri N.P.Topno, 4th floor Rambagh Circle, Tonk Road Jaipur-302 052 Tel.No.(0141) 2570357/2570392 Fax No.0141-2562220 Rajasthan 10. Kanpur Smt. Madhavi Sharma M.G. Road, Post Box No.82 Kanpur-208 001 Tel.No.0512-2306278/2303004 Fax No.0512-2305938 11. Kolkata Shri M S Soy 15, Nethaji Subhas Road Kolkata-700 001 Tel.No.(O)033-2230-4982 Fax No.033-22305899 Uttar Pradesh (excluding District of Ghaziabad and Gautam Budh Nagar) and Uttaranchal West Bengal and Sikkim 12. Mumbai Shri V.Ramchandra Rao Garment House, 3 rd Floor, Dr. Annie Besant Road, Worli, Mumbai-400 018 Tel.No.022-24924607/24960893/2493 3358 Fax No.022-24960912 13. New Delhi Shri M Rajeshwara Rao Banking Ombudsman Reserve Bank of India Building 2nd Floor, 6, Sansad marg Maharashtra and Goa Delhi, Jammu & Kashmir, Haryana (except the districts of Ambala, Yamuna Nagar and Panchkula), and the
New Delhi - 110001 TelNo.(011) 23730633/ 23736270/23736271/23725445/ 23710882 Fax No. 011-23725218 districts of Ghaziabad and Gautam Budh Nagar of Uttar Pradesh 14. Patna Shri A F Naqvi, South Gandhi Maidan, Patna-800 001 Tel.No.0612-2322569/2323734 Fax No.0612-2320407 Bihar and Jharkhand 15. Thiruvananthapuram Shri F R Joseph Bakery Junction Thiruvananthapuram-695 033 Tel.No.0471-2326852 /2332723/2323959 Fax No.0471-2321625 Kerala, and Union Territory of Lakshadweep and Union Territory of Puducherry ( only Mahe Region) Principal Nodal Officer of the Bank for the purpose of Banking Ombudsman. Sri Saroj Kumar Nayak, Deputy General Manager Compliance & Customer Service ( Independent Charge), Head Office, 13 th floor United Tower, 11, Hemanta Basu Sarani. Kolkata : 700 001. Telephone : 033 2262 1043 (M) 09831562354 LIST OF NODAL OFFICERS OF THE BANK UNDER BANKING OMBUDSMAN SCHEME. Sl. No. Centre Office of the Banking Ombudsman Name of the Nodal Officer 1. Ahmedabad C/O-RBI, Ashram Road Ahmedabad, Gujrat Shri Dilip Kumar Nayak AGM Ahmedabad Branch Lal Darwaja,
Building. Ahmedabad 380001 Phone : 0792550-6957 (M)09998012604 2. Bangalore C/O- RBI 10/3/8, Nrupathunga Rd Bangalore Mr. Joseph Senior Manager Bangalore Region 40, Kempegowda Road, Bangalore 560009. Phone : 08022354339 (M)08095823362 3. Bhopal C/O- RBI Hoshangabad Road Bhopal Shri Ashok Rana Manager Bhopal Branch, Hotel Taj Build. 52, Hamidia Road, Bhopal. 462001 Phone :0755-4243075 (M) 09752450998 4. Bhubaneswar C/O-RBI Pt. J.N. Marg Bhubaneswar Shri Aurobinda Das Bhubaneswar Region. A-88, Kalpana Area, Bhubaneswar 751014 Phone:0674-2530092 (M)09437014516 5. Chandigarh C/O-RBI Sector-17, Vista Chandigarh Central Major Y.K.Bist, Chandigarh Region SC032-33-34, Sector 17C. Chandigarh Phone:0172-2704256 (M)09872252262
6 Chennai C/O-RBI Fort Glacis Chennai Shri Venkataraman Southern Region.184/192, Sree Durga Tower, 1 st floor, Ramkrishna Math Road, Mandaveli, Chennai. 600 028 Chennai Phone:044-24642378 (M)09840976660 7. Guwahati C/O- RBI Panbazar, Guwahati Shri Subhasish Sarkar Asstt. General Manager Guwahati Region. Hem Baruah Road. Panbazar, Guwahati Phone : 0364-2730073 (M)09435561904 8. Hyderabad C/O-RBI Saifabad, Hyderabad K.R.Bhaskaran AGM Hyderabad Branch. 4-3-331, Bank Street, Hyderabad. 500 195 Phone:040-2455486 040-24756994 (M)09866534352 9. Jaipur C/O-RBI Rambagh Circle, Tonk Rd Jaipur Shri M.L. Verma Sr. Manager Jaipur Branch, S.M.S.highway. Chowra Rastha.Jaipur. Rajsthan.302 003 Phone : 0141-2312694 (M)09928014306 10. Kanpur C/O-RBI M.G. Road, Kanpur Shri Asit Guha Roy
Lucknow Region,4-B, Habibullah Estate. Hazaratganj. Lucknow 226001 Phone:0522-2624645 11. Kolkata C/O-RBI Netaji Subhas Road Kolkata Shri P.R. Mohanty Customer Service Deptt., Head Office. 11, Hemanta Basu Sarani, Kolkata : 700 001. Kolkata Phone: 18003450345 12. Mumbai C/O-RBI Dr. Annie B. Road Worli Mumbai Shri Raghavan Western Region.25, Sir Pheroze Shah Mehta Road, Fort, 4 th floor, Mumbai. 400 001 Phone: 022-22873424 (M)09820639779 13 New Delhi C/O-RBI 6, Sansad Marg, New Delhi Shri Sanjay Koolwal, AGM New Delhi Region. 90/9, Block-P, Cannought Circus. New Delhi. 110 001 Phone:0112336 1152 (M) 08130820651 14. Patna C/O-RBI South Gandhi Maidan Patna Shri D.K.Singh Chief. Manager Patna Region.Abhay Bhawan, 2 nd floor, Frazer Road. Patna 800 001. Phone:0612-2226296 (M) 09431023972
15. Thiruvanantha- puram C/O-RBI Bakery Junction Thiruvananthapuram Alexandar Thomas Senior Manager Trivandrum Br.Kesava Towers, 1 st floor, Ganghari Ammar Koli Road, Trivandrum 695 001. Phone:04712367860 (M)09895990520