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Umoja Realisation Workshop Cluster 3 Nairobi, 24-28 February 2014 3.1.1 UMOJA USER ACCESS MAPPING

Understand Enterprise Roles and How to map Roles to Users (User Access Mapping) Session Objectives Understand Workflow overview and how Internal controls are maintained in Umoja Understand relationship between Roles, Workflow and Training Next Steps 2

USER ACCESS MAPPING = ROLE MAPPING 3

WHAT ROLE MAPPING SHOULD DO? Ensure an individual is authorized to execute job relevant transactions Delegations of Authority are respected Adhere to Segregation of Duties Facilitate Workflow configuration Training needs of individual system users identified 4

WHAT ROLE MAPPING IS NOT? METHOD TO RESTRUCTURE ORGANSIATION JOB REDESIGN 5

T-Code? Enterprise Role? Job? 6

T-Code = Provides Access to carry out a transaction e.g. FMZ1 Create Funds Commitment FMZ2 Change Funds Commitment FMZ3 Display Funds Commitment 7

T- Code LOGICAL GROUP OF T-CODES T- Code Enterprise Role T- Code 8

ENTERPRISE ROLE IS LIKE 9

Role SUBJECT TO SEGREGATION OF DUTIES Role JOB Role INCLUDES BOTH SYSTEM AND NON-SYSTEM ROLES 10

RELATIONSHIP BETWEEN T-CODE, ROLE AND JOB T CODE T CODE T CODE E N T E R P R I S E R O L E T CODE T CODE JOB T CODE T CODE T CODE E N T E R P R I S E R O L E T CODE 11

T-CODE, ROLE AND JOB CREATE REQUISTION CHANGE REQUISTION CREATE FUNDS PRE- COMMITMENT R E Q U I S T I O N E R CREATE REQUISITION CHANGE REQUISTION REQUISITIONER JOB 12

13 T-CODE, ROLE AND JOB CREATE FUNDS COMMITMENT VALUE ADJUSTEMNT CHANGE FUNDS COMMITMENT F M A C C O U N T I N G O F F I C E U S E R REQUISITIONER T CODE CREATE REQUISTION CHANGE REQUISTION CREATE FUNDS PRE- COMMITMENT R E Q U I S T I O N E R CREATE FUNDS COMMITMENT VALUE ADJUSTEMNT CHANGE FUNDS COMMITMENT CREATE FUNDS PRE- COMMITMENT CREATE REQUISTION CHANGE REQUISTION JOB

T-CODE, ROLE AND JOB CREATE BUDGET RDPLY REQUEST RUN BUDGET REPORT CREATE FUNDS PRE- COMMITMENT B U D G E T O F F I C E U S E R CREATE BUDGET RDPLY REQUEST RUN BUDGET REPORT CREATE FUNDS PRE- COMMITMENT BUDGET ASSISTANT JOB CREATE FUNDS COMMITMENT CHANGE FUNDS COMMITMENT VALUE ADJUSTEMNT F M A C C O U N T I N G O F F I C E U S E R CREATE FUNDS COMMITMENT CHANGE T FUNDS CODE COMMITMENT VALUE ADJUSTEMNT 14

RELATIONSHIP BETWEEN ROLE AND WORKFLOW ENTERPRISE ROLE WORKFLOW GIVES YOU ACCESS TO CARRY OUT A TRANSACTION PICKS UP THAT TRANSACTION AND TAKES IT TO CORRECT NEXT STEP BY COMAPRING MANY ATRIBUTES ASSOCIATED WITH THAT DOCUMENT 15

CONTROL POINTS ACCESS IS CONTROLLED DEPENDING ON LOCATION CLASSIFICATION OF ROLES GLOBAL ROLES REGIONAL ROLES LOCAL ROLES Fund = 20 OLA Fund Centre =10074(5 figure number for Engineering Section) Business Area = P003 Plant = LB01 House Bank = Fransabank. MANY 16

Foundation Enterprise Roles Enterprise Role Profile Financial Accounting [20] FA User (GL) FA User (AR) FA User (AP) FA Senior User (GL/AP/AR/CO) FA Approver (GL) FA Approver (AR) FA Approver (AP) FA Closing User FA Asset Accounting User FA Asset Accounting Senior User FA Petty Cash Imprest User FA Special Period 1 User FA Special Period 2 User FA Special Period 3 User FA Special Period 4 User FA Month End User FA Master Data Maintainer FA Coding Block Maintainer (CO) FA Coding Block Maintainer (FM) FA Coding Block Maintainer (GL) Cash Management and Treasury [6] TR Back Office User TR Cashier TR Investment Cashier TR Front Office User TR Administrator TR Bank Signatory Financial Management (Budget Implementation / Funds Management) [7] FM Budget Office User FM Budget Approver FM Accounting Office User FM Support User FM Earmarked Funds Documents Certifier FM Funds Commitment Approver FM Master Data Maintainer Financial Management (Grants Management) [9] GM Account User GM Account Approver GM Account Creator GM Budget User Unreleased GM Budget Approver Unreleased GM Budget User Released GM Budget Approver Released GM Support User GM Master Data Maintainer Source to Acquire (Procurement) [12] SA Low Value Acquisitioner SA Requisitioner SA Requisitioner Direct Procurement SA Buyer SA HR - Partner SA Buyer - LOA SA Buyer Supervisor SA Approver SA Bid Floor Administrator SA MoU Purchaser SA MoU Approver SA Master Data Maintainer 17

Foundation Enterprise Roles Receive to Distribute (Materials Management) [8] RD Inbound Coordinator RD Virtual RD Receiving User RD Receiving User RD Inspection User RD Property Control User RD Inventory Coordinator RD Logistics User RD Master Data Maintainer Real Estate [4] RE Facilities Planner RE Facilities Approver RE Lease Processor RE Lease Contract Approver Service to Public and Staff (Sales and Distribution) [3] SD User SD Approver SD Master Data Maintainer Project Management (Grants Management Only for Cluster 1) [3] PM User PM Approver PM Master Data Maintainer Employ to Dispose (Plant Maintenance and Production Planning) [7] ED Plant Maintenance User ED Plant Maintenance Planner ED Plant Maintenance Approver ED Plant Maintenance Verification Planner ED Production Planner ED Production Approver ED Plant Maintenance Master Data Maintainer Business Intelligence Advanced Reporting [4] Supply Chain BI Power User Real Estate BI Power User Funds Management BI Power User General Ledger BI Power User Business Partner [11] BP 3rd Party Maintainer BP 3rd Party Maintainer - Bank Data BP Commercial Maintainer BP Commercial Maintainer - Bank Data BP Individual Maintainer BP Individual Maintainer - Bank Data BP Treasury Maintainer BP 3rd Party Approver BP Commercial Approver BP Individual Approver BP Global Approver - Bank Data 18

SA Requisitioner Responsible for the creation of shopping carts (purchase requisitions) for goods/services including non military MOUs and Letters of Assist (DFS) Create purchase requisition Change purchase requisition Cancel purchase requisition Create funds pre-commitment Role (Non System Example) Research product information Obtain pre-approval for purchase of goods/services if required 19

SA Approver Role (Non System Example) Responsible for reviewing and approving: shopping carts (purchase requisitions for goods/services/ic and Consultants); OR solicitation documents, purchase orders, and contracts including MOUs (non-military); OR Letters of Assist (LOAs - DFS only); OR IC & Consultant Contracts. A. Approver (Requisitioning) Approve/reject shopping carts from SA Requisitioner Approve/reject low value purchase or (up to $4,000) from SA Low Value Acquisitioners Approve service entry sheets B. Approver (Procurement) Approve/reject solicitations, POs, contracts and amendments Source to Acquire Approve/reject LOAs(DFS only) C. Approver (IC and Consultant Contracts) Approve/reject IC and Consultant Contracts * Typically a staff member is granted one of the above approval authorities based on existing delegations of authority. Monitor email for approval tasks Research product information Liaise with SA Requisitioner and SA Low Value Acquisitioner (Requisitioning) or Buyer/Buyers Supervisor (Procurement) Ensure the appropriate procurement reviews/approvals have been obtained as required 20

SA Buyer Role (Non System Example) Responsible for the processing of shopping carts for approval (including nonmilitary MOUs but excluding LOAs) through solicitations, purchase orders and contracts Create purchase orders Change purchase orders Create contracts Confirm existence of UN Catalogue for items Change contracts Create solicitations Change solicitations Research product information and publish EOI if applicable Review SOW, technical specifications etc. Research appropriate contract vehicle Distribute solicitation documents Prepare and obtain required authorizations/approvals as required Source to Acquire 21

SA Approver Role (Non System Example) Source to Acquire Responsible for reviewing and approving: shopping carts (purchase requisitions for goods/services/ic and Consultants); OR solicitation documents, purchase orders, and contracts including MOUs (non-military); OR Letters of Assist (LOAs - DFS only); OR IC & Consultant Contracts. A. Approver (Requisitioning) Approve/reject shopping carts from SA Requisitioner Approve/reject low value purchase or (up to $4,000) from SA Low Value Acquisitioners Approve service entry sheets B. Approver (Procurement) Approve/reject solicitations, POs, contracts and amendments Approve/reject LOAs(DFS only) C. Approver (IC and Consultant Contracts) Approve/reject IC and Consultant Contracts * Typically a staff member is granted one of the above approval authorities based on existing delegations of authority. Monitor email for approval tasks Research product information Liaise with SA Requisitioner and SA Low Value Acquisitioner (Requisitioning) or Buyer/Buyers Supervisor (Procurement) Ensure the appropriate procurement reviews/approvals have been obtained as required 22

RD Virtual Receiving User Receive to Distribute Responsible for receiving materials against Commercial Procurement for items for which the UN takes ownership prior to arrival to final location as dictated by Incoterms (example: FCA) indicating UN acceptance of goods ownership Receive goods against Inbound Deliveries for applicable Incoterms only Monitor updates made by Procurement of Inbound Deliveries indicating transfer of ownership Role (Non System Example) Review vendor delivery document to confirm goods delivered as expected based on information in Purchase Order 23

RD Receiving User Receive to Distribute Responsible for receiving materials against Commercial Procurement or inter-mission transfers Indicate UN acceptance of goods ownership for physical receipts upon arrival of goods to office receiving location (for Cluster 3 this will involve receipts against goods movements after virtual receipts) Cluster 3: print and update barcode and batch information Cannot perform Quality Inspections and Inventory Management functions Receive into unrestricted stock Receive into inspection stock Issue goods receipt slip Update externally provided bar code labels Assign serial numbers to material Assign batch numbers to material Receive into blocked stock for damaged goods Role (Non System Example) Perform primary physical inspection of goods Attach barcode labels to assets Report discrepancies to Procurement Coordinate with SA Requisitioner for inspection and transfer to storage 24

FA User (AP) Financial Accounting Create vendor invoices and vendor credit memos within Accounts Payable sub-ledger This role will only create AP documents that are subject to workflow approval Create vendor invoices and credit memos and submit into the workflow Match invoices against goods/service receipt Role (Non System Example) Research finance information (i.e. display and run reports) 25

FA Approver (AP) Financial Accounting Review and approve vendor invoices and credit memos by the FA User (AP) within Accounts Payable sub-ledger Review / Approve / Reject vendor invoices and credit memos created by FA User (AP) Role (Non System Example) Liaise with Finance Accounts User (AP) with any questions 26

CMT Cashier Cash Management and Treasury Generate all payments (F110 ) in SAP, and manage Cash Control by fund / grant Any issues identified through Cash Control will be raised to Finance Managers for resolution Ensure that bank data are reflected in SAP accurately and timely to allow Front Office to manage daily liquidity Verify that all bank communication files are processed and accepted by SWIFT/banks in a timely manner Generate payments (F110) from bank accounts within their authority irrespective of where the transaction was initiated Ensure transactions are posted and bank communication files are generated by SAP Review Cash Control by Fund/Grant Manage all Cashier Window activities, including Cash Journal Generate receipts and initiate payment application vs. A/R, etc. items Review and import bank statements and oversee auto-reconciliation of bank accounts Role (Non System Example) Contact bank and other counter parties to resolve payment related issues Work with the Finance Managers to resolve Cash Control issues Resolve complex payment instruction issues with third parties Cashier Window transactions, including cash cheque receipts and cheque distribution (Cash Journal) Ensure bank statement information is properly uploaded into the system on a timely basis. 27

CMT Bank Signatory Cash Management and Treasury Responsible for reviewing and approving outgoing payments in Bank Communication Management prior to final release from the system. Two Bank Signatory Users are required to approve payments in order to release payment files Approves payments in Bank Communication Management Resubmits payments and schedules them for a future date. Rejects payments Role (Non System Example) Contacts related parties regarding payments not released for payment: Determines if payments should be released at a later date. Notifies related parties if any payments are rejected. 28

JOURNEY OF GOODS * Serialized Equipment UNHQ

JOURNEY OF GOODS * Serialized Equipment UNHQ SA Requisitioner SA Approver Shopping Carts SA Buyer SA Approver RD Receiving User FA User (AP) FA Approver (AP) CMT Cashier CMT Bank Signatory

Mapping of Users

User Mapping Inputs Current State Key pieces of information about your current business needed for UAM 1. Org Chart A view of functional areas helps identifying where Enterprise Roles (ERs) should be assigned Who to transact for, who transacts on your behalf 2. Delegations of Authority Identify individuals with valid delegations specifying the delegation type: certifying officer, procurement delegations, approving officer etc. Some Enterprise Roles require a specified delegation 3. Legacy Systems, Users, User Access List current legacy system(s), their users and the type of access users have: e.g. IMIS - raise requisitions, approve requisitions etc. This will assist in identifying and assigning similar Umoja Enterprise Roles

User Mapping Inputs Umoja Resources 1. Enterprise s & Guiding Principles This document provides information on the Enterprise Roles including system and non-system activities, eligibility requirements (e.g. delegations of authority), restrictions (e.g. for assignment by OPPBA), and other helpful tips such as recommended recipients iseek: Secretariat > Umoja > Add/Modify/Delete Umoja User http://iseek.un.org/webpgdept2182_6.asp?dept=2182 2. Overview of the Flow of Transactions in Umoja Understand the flow of transactions: e.g. requisitioning, procurement, budget, finance etc. How will these transaction be supported: UNEP Office A (Field Office) raises a requisition, it is certified in UNEP Office B in Nairobi and the procurement takes place at UNON. 3. Validate Roles Assignment against Umoja Processes Follow the Umoja process and ensure all Enterprise Roles in the process have been assigned This helps to ensure that all required users are considered and included in the UAM process

Additional Tips Ensure that all users of Umoja have an active EIDMS (https://eidms.un.org ) Base mapping on activities required to be performed by the user as part of their duties and not nice to have. Enterprise Roles cannot be split. A user does not need to perform 100% of the activities in an Enterprise Role to be mapped to that role Users not limited to one enterprise role. Users should be mapped to each role that applies to their system needs Mapping to roles not part of current job may be necessary; some roles will be entirely new due to Umoja functions

DATE BY WHICH USER ACCESS MAPS NEED TO BE COMPLETED: 04 April 2014

Next Steps 1. Start gathering information about your current state: Org charts, delegations of authority, legacy systems, users, current processes etc. 2. Familiarize yourself with the Enterprise Roles & Umoja Business Processes Umoja documentation, understand how you will implement the new processes 3. Familiarise yourself with User Access Mapping Guiding Principles 4. Start mapping users to Roles based on new Umoja processes and Guidelines (identify users that will require Global and Regional Roles 5. Remember User Access Mapping is due by 04 April 2014

THNK YOU Question?

ENTERPRISE ROLE PROFILES 38

Foundation Enterprise Roles Enterprise Role Profile Financial Accounting [20] FA User (GL) FA User (AR) FA User (AP) FA Senior User (GL/AP/AR/CO) FA Approver (GL) FA Approver (AR) FA Approver (AP) FA Closing User FA Asset Accounting User FA Asset Accounting Senior User FA Petty Cash Imprest User FA Special Period 1 User FA Special Period 2 User FA Special Period 3 User FA Special Period 4 User FA Month End User FA Master Data Maintainer FA Coding Block Maintainer (CO) FA Coding Block Maintainer (FM) FA Coding Block Maintainer (GL) Cash Management and Treasury [6] TR Back Office User TR Cashier TR Investment Cashier TR Front Office User TR Administrator TR Bank Signatory Financial Management (Budget Implementation / Funds Management) [7] FM Budget Office User FM Budget Approver FM Accounting Office User FM Support User FM Earmarked Funds Documents Certifier FM Funds Commitment Approver FM Master Data Maintainer Financial Management (Grants Management) [9] GM Account User GM Account Approver GM Account Creator GM Budget User Unreleased GM Budget Approver Unreleased GM Budget User Released GM Budget Approver Released GM Support User GM Master Data Maintainer Source to Acquire (Procurement) [12] SA Low Value Acquisitioner SA Requisitioner SA Requisitioner Direct Procurement SA Buyer SA HR - Partner SA Buyer - LOA SA Buyer Supervisor SA Approver SA Bid Floor Administrator SA MoU Purchaser SA MoU Approver SA Master Data Maintainer 39

Foundation Enterprise Roles Enterprise Role Profile Receive to Distribute (Materials Management) [8] RD Inbound Coordinator RD Virtual RD Receiving User RD Receiving User RD Inspection User RD Property Control User RD Inventory Coordinator RD Logistics User RD Master Data Maintainer Real Estate [4] RE Facilities Planner RE Facilities Approver RE Lease Processor RE Lease Contract Approver Service to Public and Staff (Sales and Distribution) [3] SD User SD Approver SD Master Data Maintainer Project Management (Grants Management Only for Cluster 1) [3] PM User PM Approver PM Master Data Maintainer Employ to Dispose (Plant Maintenance and Production Planning) [7] ED Plant Maintenance User ED Plant Maintenance Planner ED Plant Maintenance Approver ED Plant Maintenance Verification Planner ED Production Planner ED Production Approver ED Plant Maintenance Master Data Maintainer Business Intelligence Advanced Reporting [4] Supply Chain BI Power User Real Estate BI Power User Funds Management BI Power User General Ledger BI Power User Business Partner [11] BP 3rd Party Maintainer BP 3rd Party Maintainer - Bank Data BP Commercial Maintainer BP Commercial Maintainer - Bank Data BP Individual Maintainer BP Individual Maintainer - Bank Data BP Treasury Maintainer BP 3rd Party Approver BP Commercial Approver BP Individual Approver BP Global Approver - Bank Data 40

Financial Accounting 20 Roles 41

FA User (GL) Financial Accounting Create documents within the General Ledger Clear General Ledger open items at the end of each month This role will only create GL documents that are subject to workflow approval, except for clearing documents, which are not subject to workflow Create GL documents and submit into Workflow Clear GL open items Role (Non System Example) Research finance information (i.e. display and run reports) 42

FA User (AR) Financial Accounting Create customer invoices and customer credit memos within Accounts Receivable sub-ledger Occasionally insert a long-text description for incoming payments for voluntary contributions Creating dunning (reminder) notices for customers when items are past due (these notices can be reviewed by a Manager) This role will also have the ability to clear the invoices against receipts This role will only create AR documents that are subject to workflow approval, except for clearing AR documents, which are not subject to workflow Create AR customer invoices and credit memos and submit into workflow Create dunning notices Clear AR customer invoices Role (Non System Example) Research finance information (i.e. display and run reports) 43

FA User (AP) Financial Accounting Create vendor invoices and vendor credit memos within Accounts Payable sub-ledger This role will only create AP documents that are subject to workflow approval Create vendor invoices and credit memos and submit into the workflow Match invoices against goods/service receipt Role (Non System Example) Research finance information (i.e. display and run reports) 44

FA Approver (GL) Financial Accounting Review and approve GL documents (journal entries) by the FA User (GL) within General Ledger through workflow The GL Approver will have the ability to perform clearing of GL open items. Review / Approve / Reject GL documents created by FA User (GL) Clear GL open items (not through workflow) Role (Non System Example) Liaise with Finance Accounts User (GL) with any questions 45

FA Approver (AR) Financial Accounting Review and approve customer invoices and credit memos by the FA User (AR) within Accounts Receivable sub-ledger through workflow The AR Approver will have the ability to clear customer invoices Review / Approve / Reject customer invoices and credit memos created by FA User (AR) Review / Reject printed dunning notices (manual step) Clear invoices (not through workflow) Role (Non System Example) Liaise with Finance Accounts User (AR) with any questions 46

FA Approver (AP) Financial Accounting Review and approve vendor invoices and credit memos by the FA User (AP) within Accounts Payable sub-ledger Review / Approve / Reject vendor invoices and credit memos created by FA User (AP) Role (Non System Example) Liaise with Finance Accounts User (AP) with any questions 47

FA Closing User Financial Accounting Responsible for the Year-End Closing Process to close the financial year at the Company Code level (centralized to HQ). This will include opening and closing periods for GL, FM, GM, CO and all subledgers (AR / AP / fixed assets / materials management). This role will also run, at the Company Code level, the fixed asset depreciation and financial accounting revaluation (IPSAS) on a monthly basis, as well as the reclassification of receivables and payables, and balance carry-forward processes on an annual basis. This role will also manage the "Special Period" documents This role will also run the revaluation of purchase orders and earmarked funds, as well as other closing processes in Funds Management, such as obligation close-out and funds balance carryforward Role (System) This role administers the opening and closing of financial periods for the following modules: GL / AR / AP / FM / GM / CO / Fixed Assets / Materials Management The Financial Accounting: Closing User performs the following month-end processes: Fixed asset depreciation General ledger revaluation This role also performs the following year-end processes: Reclassification of receivables and payables (current vs. non-current) GL and FM Balance carryforwards Role (Non System Example) Oversee Year-end Closing 48

FA Asset Accounting User Financial Accounting Create, update, and maintain the fixed asset Master Data and posting and / or verify certain acquisition transactions Creates and updates fixed asset master records Posts and/or verifies fixed asset transactions Role (Non System Example) Liaise with Facilities Management, and Logistics staff to verify transactions that affect fixed assets 49

FA Asset Accounting Senior User Financial Accounting Responsible for asset disposals, asset revaluations and asset transfers Transfer fixed assets across business areas Impair fixed assets Reverse fixed asset documents Settle internal orders (related to fixed assets only) Settle assets under construction (AuCs) Role (Non System Example) Oversees Asset Retirement Process Liaise with Project Managers to review costs accumulated in projects and internal orders 50

FA Petty Cash Imprest User Financial Accounting The Petty Cash Imprest User is responsible for administering their respective petty cash or imprest cash using the Umoja cash journal functionality. Record cash replenishment received from bank in cash journal (in real time) Record cash disbursed in cash journal (in real time) Print/review cash journal Role (Non System Example) Submit cash journal and vouchers for approval Request replenishment Physical verification of cash on a periodic basis 51

FA Special Period 1 User Financial Accounting This role will extend an existing, assigned FA User (GL), FA Senior User (GL/AP/AR/CO), FA Approver (GL) role in order to allow specific year end users to be able to post journal voucher entries into Period 12 of a prior year while closing the same period to all other users. This functionality replaces the use of Special Period 13. Performs the same Journal Voucher Entry activities as the existing, assigned role but can only: Use Document Type = S1 Post to Period 6 or 12 in Leading Ledger Role (Non System Example) Same as the existing, assigned role. 52

FA Special Period 2 User Financial Accounting This role will extend an existing, assigned FA User (GL), FA Senior User_ GL/AP/AR/CO), FA Approver (GL) role in order to allow specific year end users to be able to post journal voucher entries into Period 12 of a prior year while closing the same period to all other users. This functionality replaces the use of Special Period 14. Performs the same Journal Voucher Entry activities as the existing, assigned role but can only: Use Document Type = S2 Post to Period 6 or 12 in Leading Ledger Role (Non System Example) Same as the existing, assigned role. 53

FA Special Period 3 User Financial Accounting This role will extend an existing, assigned FA User GL), FA Senior User (GL/AP/AR/CO), FA Approver (GL) role in order to allow specific year end users to be able to post journal voucher entries into Period 12 of a prior year while closing the same period to all other users. This functionality replaces the use of Special Period 15. Performs the same Journal Voucher Entry activities as the existing, assigned role but can only: Use Document Type = S3 Post to Period 6 or 12 in Leading Ledger Role (Non System Example) Same as the existing, assigned role. 54

FA Special Period 4 User Financial Accounting This role will extend an existing, assigned FA User (GL), FA Senior User (GL/AP/AR/CO), FA Approver (GL) role in order to allow specific year end users to be able to post journal voucher entries into Period 12 of a prior year while closing the same period to all other users. This functionality replaces the use of Special Period 16. Performs the same Journal Voucher Entry activities as the existing, assigned role but can only: Use Document Type = S4 Post to Period 6 or 12 in Leading Ledger Role (Non System Example) Same as the existing, assigned role. 55

FA Month End User Financial Accounting This role will extend an existing, assigned role in order to allow specific month end users to be able to post transactions into a prior period while closing the same period to all other users. Role (Non System Example) Tips on Mapping this Role Same as the existing, assigned role. Same as the existing, assigned role. User cannot be assigned this role alone. 56

FA Master Data Maintainer Financial Accounting Responsible for creating or updating the Master Data (including Collection Data) for existing or new General Ledger accounts Create Master Data Partners Change Master Data (information that is consistent and agreed upon across the entire organization) Role (Non System Example) Verify Master Data accuracy Communicate with other Finance personnel before updating Master Data 57

FA Coding Block Maintainer (CO) Profile Financial Accounting The role supports the creation and maintenance of the SAP Coding Block dimensions which are SAP Controlling Master Data elements. Create and change Cost Element (KA01, KA02) Create Secondary Cost Element (KA06) Create and change Cost Element Group (KAH1, KAH2) Create and change Profit Center (KE51, KE52) Role (Non System Example) Review and approval of requests for new CO master data, or changes to existing CO master data. The review step includes an impact assessment of changes being requested to existing data elements to ensure there are no adverse effects on Production and the Project Build and Test environments. Tips on Mapping this Role This role should be mapped to members of the Coding Block Maintenance Team, specifically to those who will deal with the maintenance of Controlling Coding Block dimensions. 58

FA Coding Block Maintainer (FM) Profile Financial Accounting The role supports the creation and maintenance of the SAP Coding Block dimensions which are SAP Funds Management Master Data elements. Create and Change of Fund master data and Fund Group (FM5I, FM5U, FM_SETS_FUND1) Create and Change of Commitment Item and Group (FMCIA, FM_SETS_FIPEX1) Create and Change of Fund Center and Group (FMSA, FMSB, FM_SETS_FICTR1) Create and Change of Functional Area (FM_FUNCTION, FM_SETS_FUNCTION1) Create and Change of Funded Program (FMMEASURE) Create and Change Budget Period (FMBPBD) Role (Non System Example) Tips on Mapping this Role Review and approval of requests for new FM master data, or changes to existing FM master data. The review step includes an impact assessment of changes being requested to existing data elements to ensure there are no adverse effects on Production and the Project Build and Test environments. This role should be mapped to members of the Coding Block Maintenance Team, specifically to those who will deal with the maintenance of Funds Management Coding Block dimensions. 59

FA Coding Block Maintainer (GL) Profile Financial Accounting Role (Non System Example) The role supports the creation and maintenance of the SAP Coding Block dimensions which are SAP Financial Accounting Master Data elements. Create and Change of G/L Accounts (FS00) Review and approval of requests for new GL Account master data, or changes to existing GL Account master data. The review step includes an impact assessment of changes being requested to existing data elements to ensure there are no adverse effects on Production and the Project Build and Test environments. Tips on Mapping this Role This role should be mapped to members of the Coding Block Maintenance Team, specifically to those who will deal with the maintenance of G/L Accounts. 60

Cash Management and Treasury 6 Roles 61

TR Back Office User Cash Management and Treasury Confirm and settle all trades (both investments and FX), issue daily investment reports and ensure distribution of net income to participating funds and grants in overall IPSAS compliance Maintain Custodian relationship, and review / authorize treasury related wire transactions Provide supporting documentation related to investments for financial reporting Reconcile investment related bank accounts. Confirm/settle investment and FX trades with Counterparties and transmit relevant details to custodian via SWIFT. Review and approve payment requests for investments and FX related trades. Review and post daily net investment income as calculated by ADB processes. Issue daily investment reports and provide ad hoc investment statistics. Review / authorize treasury transactions between House banks (second level authorization). Role (Non System Example) Maintain Custodian relationship - including reconciliations and corporate actions. Confirm trades with Counterparties FX via FxAll Coordinate with Middle Office regarding Counterparty settlement instruction maintenance. 62

TR Cashier Cash Management and Treasury Generate all payments (F110 ) in SAP, and manage Cash Control by fund / grant Any issues identified through Cash Control will be raised to Finance Managers for resolution Ensure that bank data are reflected in SAP accurately and timely to allow Front Office to manage daily liquidity Verify that all bank communication files are processed and accepted by SWIFT/banks in a timely manner Generate payments (F110) from bank accounts within their authority irrespective of where the transaction was initiated Ensure transactions are posted and bank communication files are generated by SAP Review Cash Control by Fund/Grant Manage all Cashier Window activities, including Cash Journal Generate receipts and initiate payment application vs. A/R, etc. items Review and import bank statements and oversee auto-reconciliation of bank accounts Role (Non System Example) Contact bank and other counter parties to resolve payment related issues Work with the Finance Managers to resolve Cash Control issues Resolve complex payment instruction issues with third parties Cashier Window transactions, including cash cheque receipts and cheque distribution (Cash Journal) Ensure bank statement information is properly uploaded into the system on a timely basis. 63

TR Investment Cashier Cash Management and Treasury Generate all payments (F111 ) in SAP, and manage Cash Control by fund / grant Any issues identified through Cash Control will be raised to Finance Managers for resolution Ensure that bank data are reflected in SAP accurately and timely to allow Front Office to manage daily liquidity Verify that all bank communication files are processed and accepted by SWIFT/banks in a timely manner Generate payments (F111) from bank accounts within their authority irrespective of where the transaction was initiated Ensure transactions are posted and bank communication files are generated by SAP Review Cash Control by Fund/Grant Manage all Cashier Window activities, including Cash Journal Generate receipts and initiate payment application vs. A/R, etc. items Review and import bank statements and oversee auto-reconciliation of bank accounts Role (Non System Example) Contact bank and other counter parties to resolve payment related issues Work with the Finance Managers to resolve Cash Control issues Resolve complex payment instruction issues with third parties Cashier Window transactions, including cash cheque receipts and cheque distribution (Cash Journal) Ensure bank statement information is properly uploaded into the system on a timely basis. 64

TR Front Office User Cash Management and Treasury Responsible for cash positioning relying on cash and liquidity forecasts and creating memo records for items not yet reflected in the system Execute investment and foreign currency transactions Initiate bank to bank transfers Create / change cash positioning data (memo records) Run Cash Positioning reports for all House banks Ensure FX & Investment trades are recorded correctly Move funds between banks globally to meet cash requirements Role (Non System Example) Execute investment and FX trades with Counterparties using investment management tools (e.g. Bloomberg AIM and FxAll) Ensure the data is appropriately interfaced to Umoja from the relevant external system(s) Propose quarterly changes to investment limit guidelines based on Counterparty credit ratings 65

TR Administrator Cash Management and Treasury Responsible for creating and maintaining Master Data pertaining to Treasury activities, including Business Partners, issues, brokers, banks, etc. Work with Finance Managers to open / close bank accounts in Umoja Create and maintain master data for Treasury BPs Open and close bank accounts in Umoja Role (Non System Example) Coordinate with Treasury Front Office and Back Office users on updates and change requirements for Treasury related master data (e.g. counterparty settlement instructions, etc.) 66

TR Bank Signatory Cash Management and Treasury Responsible for reviewing and approving outgoing payments in Bank Communication Management prior to final release from the system. Two Bank Signatory Users are required to approve payments in order to release payment files Approves payments in Bank Communication Management Resubmits payments and schedules them for a future date. Rejects payments Role (Non System Example) Contacts related parties regarding payments not released for payment: Determines if payments should be released at a later date. Notifies related parties if any payments are rejected. 67

Financial Management (Budget Implementation) (Funds Management) 7 Roles 68

FM Budget Office User FM: (Budget Implementation) (Funds Management Establish the appropriation and allocation revenues for subsequent allotment issuances (controlled through workflow) Evaluate and process redeployment allotment requests Create, amend, review and close Earmarked Fund Documents (Funds Reservation, Funds Pre- Commitment, and Funds Block) per UN Financial Regulations and Rules Create funds reservation, funds pre-commitment, or funds block document Change funds reservation, funds pre-commitment, or funds block document Create funds reservation, funds pre-commitment, or funds block value adjustment documents Liquidate funds reservation or funds pre-commitment Run Financial Management Reports in Business Intelligence Create budget entry documents for appropriations and allotments, including redeploying of funds Change budget entry documents for appropriations and allotments, including redeploying of funds Role (Non System Example) Analyze reports Liaise with Financial Management Counterparts 69

FM Budget Approver FM: (Budget Implementation) (Funds Management Responsible for reviewing the inputs of the Budget Office User on Earmarked Funds Documents, document liquidation, and funds redeployment Open and close posting periods, re-evaluate Purchase Orders and Earmarked Funds Documents, liquidate open Commitments (Pre-Encumbrances and Encumbrances), and perform budget period end fund balance carry-forwards The Approve ability in this role is to enable the user to Approve to Post via workflow. Workflow will not allow the Approver to change the document (only to display and approve). Relevant for Budget Officer within delegated authority. Approve budget entry documents, including redeployments Approve Earmarked Funds Documents; including Funds Reservation, Funds Block, and Funds Pre-Commitment Approve document liquidation Approve month-end and budget period-end reporting Approve Funds Balance Carry-Forwards Run Financial Management Reports in Business Intelligence Role (Non System Example) Analyze reports Contact Budget Office User with any questions 70

FM Accounting Office User FM: (Budget Implementation) (Funds Management Partake in the month-end and fiscal year closing Review open commitments (by budget period/fund/document value) via reports in order for them to identify commitments that should be liquidated in accordance with the United Nations Financial Regulations and Rules Review open purchasing and Earmarked Funds Document Commitments Run Financial Management Reports in Business Intelligence Role (Non System Example) Request purchasing and Earmarked Funds Document Commitment Liquidation 71

FM Support User FM: (Budget Implementation) (Funds Management Responsible for creating and updating FM derivation rules for ensuring posting to Funds Management Actual Ledger (9F) and the Availability Control Ledgers (Z1 and Z2) Carry out system reconciliation and re-initialization activities Open budget years when requested at year-end by the Budget Approver Create FM derivation rules Change FM derivation rules Perform re-initialization of AVC Ledger Analyze Funds Management table postings Perform SAP module reconciliation activities Open budget years Role (Non System Example) Provide support and guidance to Funds Management users 72

FM Earmarked Funds Documents Certifier FM: (Budget Implementation) (Funds Management Responsible for approving Earmarked Funds Documents; Funds Pre-Commitment, Funds Reservations, and Funds Block and associated value adjustments Liquidate the above documents when remaining balances are no longer required or per UN Financial Regulations and Rules Review and approve stated Earmarked Funds Documents Liquidate stated Earmarked Funds Documents Role (Non System Example) Liaise with Budget Office User and Funds Management SA Requisitioner 73

FM Funds Commitment Approver FM: (Budget Implementation) (Funds Management Responsible for reviewing and approving the funds commitment Earmarked Funds Document Liquidate the above documents when remaining balances are no longer required or per UN Financial Regulations and Rules This is essentially an Approving Officer" for Funds Commitment approval Review funds commitments Review associated funds pre-commitment as required Approve funds commitments Liquidate funds commitments Role (Non System Example) Liaise with Funds Commitment Entry Agent and FM Earmarked Funds Documents Certifier 74

FM Master Data Maintainer FM: (Budget Implementation) (Funds Management Responsible for maintaining and updating the Funds Management Master Data elements, including: fund groups, commitment items/groups, budget periods/groups, functional areas/groups, fund centers/groups, funded programs/groups Carry out all additions, modifications, and expirations of the master data elements, including updating of FM derivation rule values Liaise with the FM Support User role to update FM derivation rules as required Create Funds Management Master Data elements Update Funds Management Master Data elements Update Funds Management derivation rule values Role (Non System Example) Liaise with Funds Commitment Entry Agent and FM Earmarked Funds Documents Certifier 75

Financial Management (Grants Management) 9 Roles 76

GM Account User FM: (Grants Management) Role (Non System Example) Responsible for creating and maintaining Grants, and related master data Responsible for creating Accounts receivable and payable documents related to Grants GM Purchase Order creator Responsible for creating and maintaining all types of Grants throughout the pre-award statuses Responsible for creating and maintaining Sponsored Programs Perform the functions that Financial Accounting -AR User performs (park apply deposits) Perform functions that Financial Accounting -AP User performs (creation and parking of down payments to Implementing Partners and creation and parking of invoices against the GM Purchase Orders) Perform functions that Financial Accounting -GL User performs (park Journal Vouchers) Create and maintain Purchase Order for implementing partner and endbeneficiary Ensures that the Purchase Order request is in compliance with the Financial Regulations and Rules of the UN Liaise with Substantive office/resource Mobilization with regards to donor agreements Work with GM Account Approver and GM Account Creator 77

GM Account Approver FM: (Grants Management) Role (Non System Example) Responsible for approving documents and further processing of the Grants Management Master Data Responsible for approving Accounts receivable, payable and G/L documents related to Grants GM Purchase Order Approver Moving the grant through the lifecycle - pre-award and award statuses up to closed Maintain Grants Billing Plans Maintain UN assignment on WBSE or Internal Order Perform the functions that Financial Accounting -AR Approver performs (posting of applied deposits) Perform functions that Financial Accounting -AP Approver performs (posting of down payments to Implementing Partners and posting of invoices against the GM Purchase Orders) Perform functions that Financial Accounting -GL Approver performs (post Journal Vouchers) Release Purchase Order for implementing partner and end-beneficiary Ensures that the Purchase Order request is in compliance with the Financial Regulations and Rules of the UN Liaise with Substantive office/resource Mobilization with regards to donor agreements Liaise with GM Account User and GM Account Creator 78

GM Account Creator FM: (Grants Management) Responsible for creating and maintaining Grants, and related master data GM Purchase Order creator Role (Non System Example) Responsible for creating and maintaining all types of Grants throughout the pre-award statuses Responsible for creating and maintaining Sponsored Programs Create and maintain Purchase Order for implementing partner and endbeneficiary Ensures that the Purchase Order request is in compliance with the Financial Regulations and Rules of the UN Liaise with GM Account User and GM Account Approver Liaise with GM Budget roles Liaise with GM Purchase Order Approver 79

GM Budget User Unreleased FM: (Grants Management) Pre-post GM unreleased budget Pre-post GM unreleased budget including enter, returns, redeployments, additional budgets (Processes Enter, Supplement, Return, Transfer) in accordance with the donor agreements Role (Non System Example) Liaise with GM Budget Approver Unreleased Liaise with Project/Program Officers 80

GM Budget Approver Unreleased FM: (Grants Management) Post GM unreleased budget Post GM unreleased budget including enter, returns, redeployments, additional budgets (Processes Enter, Supplement, Return, Transfer) in accordance with the donor agreements Role (Non System Example) Liaise with GM Budget User Unreleased Liaise with Project/Program Officers 81

GM Budget User Released FM: (Grants Management) Analyze cash received for budget release Pre-post GM released budget Analyze cash received for budget release Ensures that the budget request is in compliance with the Financial Regulations and Rules of the UN Pre-post GM released budget including enter, returns, redeployments, additional budgets (Processes Enter, Supplement, Return, Transfer, Passthrough Transfers and Pass-through Returns) in accordance with the donor agreements and funding agreements with UN grantees Role (Non System Example) Liaise with GM Budget Approver Released Liaise with Project/Program Officers Liaise with Substantive office/resource Mobilization with regards to donor agreements 82

GM Budget Approver Released FM: (Grants Management) Analyze cash received for budget release Post GM released budget Analyze and ensure sufficient cash received for budget release Ensures that the budget request is in compliance with the Financial Regulations and Rules of the UN Post GM released budget including enter, returns, redeployments, additional budgets (Processes Enter, Supplement, Return, Transfer, Transfer, Pass-through Transfers and Pass-through Returns) in accordance with the donor agreements and funding agreements with UN grantees Role (Non System Example) Liaise with GM Budget User Released Liaise with Project/Program Officers Liaise with Grant Accountant Liaise with Substantive office/resource Mobilization with regards to donor agreements 83

GM Support User FM: (Grants Management) Create and maintain GM Derivation Rule System re-initialization activities Create GM and GM AVC derivation rules Perform re-initialization of AVC Ledger Analyze GM table postings Role (Non System Example) Liaise with FM, FI and CO System Support roles 84

GM Master Data Maintainer FM: (Grants Management) GM Master Data creator and maintainer Create and maintain Sponsored Classes Create and maintain reference and mapping tables Maintain derivation rule values Role (Non System Example) Liaise with GM Accounts and Budget roles Liaise with FM, FI and CO System Support roles 85

Source to Acquire (Procurement) 12 Roles 86

SA Low Value Acquisitioner Source to Acquire Responsible for initiating the Low Value / Direct Procurement process for requirements up to $4,000 Create low value purchase documents Edit low value purchase documents Cancel low value purchase documents Amend low value purchase documents Role (Non System Example) Research product information Confirm purchase requisition value is below threshold Obtain pre-approval for purchase of goods / services 87

SA Requisitioner Source to Acquire Responsible for the creation of shopping carts (purchase requisitions) for goods/services including non military MOUs and Letters of Assist (DFS) Create purchase requisition Change purchase requisition Cancel purchase requisition Create funds pre-commitment Role (Non System Example) Research product information Obtain pre-approval for purchase of goods/services if required 88

SA Requisitioner Direct Procurement Source to Acquire Responsible for the creation of shopping carts (purchase requisitions) for inventory items (only) Missions not available until Galileo is decommissioned HQ Cluster 3 only Create purchase requisition Change purchase requisition Cancel purchase requisition Create funds pre-commitment Role (Non System Example) Research product information Obtain pre-approval for purchase of goods / services 89

SA Buyer Source to Acquire Responsible for the processing of shopping carts for approval (including nonmilitary MOUs but excluding LOAs) through solicitations, purchase orders and contracts Create purchase orders Change purchase orders Create contracts Confirm existence of UN Catalogue for items Change contracts Create solicitations Change solicitations Role (Non System Example) Research product information and publish EOI if applicable Review SOW, technical specifications etc. Research appropriate contract vehicle Distribute solicitation documents Prepare and obtain required authorizations/approvals as required 90

SA Human Resources Partner Source to Acquire Responsible for the processing of shopping carts for consultant and independent contractor contracts. Review and create index number and partner record Creation of Contract for approval from approved HR Shopping Carts Review/Acceptance of the service entry sheet created on behalf of the supplied contract services Role (Non System Example) Check All persons data base for existence of Contractor/Consultant. Create in Web based tool if record does not exist Check that reimbursement rate of request is in accordance with OHRM agreed rates Reporting/monitoring of engagement periods 91

SA Buyer LOA Source to Acquire Responsible for the processing of approved shopping carts for LOAs (only) including purchase orders, contracts and contract administration (amendments) Create/change/cancel/amend solicitations Create/change/cancel/amend contracts Create/change/amend Purchase Orders Upload approval documents (including ASG, OCSS approval) Role (Non System Example) Obtain the Member State s offer Obtain the commercial market comparator from and liaise with Procurement Division as required Prepare and obtain required authorizations/approvals 92

SA Buyer Supervisor Source to Acquire Role (Non System Example) Responsible for managing groups of buyers, performing workload assessments, and allocating procurement requirements to buyers Perform workload assessment Allocate procurement documents to buyers Liaise with Buyer Review procurement documents/approval requests prior to submission to the Approver 93

SA Approver Role (Non System Example) Source to Acquire Responsible for reviewing and approving: shopping carts (purchase requisitions for goods/services/ic and Consultants); OR solicitation documents, purchase orders, and contracts including MOUs (non-military); OR Letters of Assist (LOAs - DFS only); OR IC & Consultant Contracts. A. Approver (Requisitioning) Approve/reject shopping carts from SA Requisitioner Approve/reject low value purchase or (up to $4,000) from SA Low Value Acquisitioners Approve service entry sheets B. Approver (Procurement) Approve/reject solicitations, POs, contracts and amendments Approve/reject LOAs(DFS only) C. Approver (IC and Consultant Contracts) Approve/reject IC and Consultant Contracts * Typically a staff member is granted one of the above approval authorities based on existing delegations of authority. Monitor email for approval tasks Research product information Liaise with SA Requisitioner and SA Low Value Acquisitioner (Requisitioning) or Buyer/Buyers Supervisor (Procurement) Ensure the appropriate procurement reviews/approvals have been obtained as required 94

SA Bid Floor Administrator Source to Acquire Role (Non System Example) Responsible for the administrative tasks in the Solicitation Process, specifically the receipt of bids Enter bids that are submitted via mail, fax, or email Enter offline bids Attach bid documents Receive, record and safeguard offers received 95

SA MoU Purchaser Source to Acquire Responsible for creating military (only) MOU Contracts and Purchase Orders with Member States Cluster 3 (FBFD, DFS only) Create/change/cancel/amend MOU Purchase Orders Role (Non System Example) Research Purchase Order information Obtain pre-approval for creation of MOU Contracts and Purchase Orders 96

SA MoU Approver Source to Acquire Responsible for approving the military (only) MOU Contracts and Purchase Orders with Member States Cluster 3 (FBFD, DFS only) Role (Non System Example) Approve MOU Contracts Approve MOU Purchase Orders Reject MOU Purchases Monitor email for Approval Tasks Research product information Liaise with SA MoU Purchaser 97

SA Master Data Maintainer Source to Acquire Responsible for creating and maintaining Master Data pertaining to procurement activities, including Service Master, Material Master, and Vendor Master Create procurement Master Data Change procurement Master Data Role (Non System Example) Liaise with Procurement 98

Receive to Distribute (Materials Management) 8 Roles 99

RD Inbound Coordinator Receive to Distribute Responsible for updating expected delivery quantity, dates and shipment documents within Inbound Delivery for all vendor deliveries Confirm delivery by vendors for Incoterms where goods are first delivered to UN ownership before physical arrival at destination (i.e. EXW, FCA/FOB and DAT) by confirming dates and quantities received and providing delivery confirmation documents to enable virtual receipt Provide information on onward freight shipments to the mission area and on planned arrival to final locations. Cannot execute receipts of inventory in mission locations Execute transfers of inventory after handover to Freight Forwarder to final mission location (subject to confirmation) Update inbound deliveries with expected delivery information Update inbound deliveries to confirm goods delivery Update inbound deliveries with onward shipment information Role (Non System Example) Receive Proof of Delivery from vendors Receive shipment notifications from vendors Liaise with Freight Forwarders on shipment updates Review vendor delivery document to confirm goods delivered as expected based on information in Purchase Order and updating inbound deliveries with correct information (example: quantity received) 100

RD Virtual Receiving User Receive to Distribute Responsible for receiving materials against Commercial Procurement for items for which the UN takes ownership prior to arrival to final location as dictated by Incoterms (example: FCA) indicating UN acceptance of goods ownership Receive goods against Inbound Deliveries for applicable Incoterms only Monitor updates made by Procurement of Inbound Deliveries indicating transfer of ownership Role (Non System Example) Review vendor delivery document to confirm goods delivered as expected based on information in Purchase Order 101

RD Receiving User Receive to Distribute Responsible for receiving materials against Commercial Procurement or inter-mission transfers Indicate UN acceptance of goods ownership for physical receipts upon arrival of goods to office receiving location (for Cluster 3 this will involve receipts against goods movements after virtual receipts) Cluster 3: print and update barcode and batch information Cannot perform Quality Inspections and Inventory Management functions Receive into unrestricted stock Receive into inspection stock Issue goods receipt slip Update externally provided bar code labels Assign serial numbers to material Assign batch numbers to material Receive into blocked stock for damaged goods Role (Non System Example) Perform primary physical inspection of goods Attach barcode labels to assets Report discrepancies to Procurement Coordinate with SA Requisitioner for inspection and transfer to storage 102

RD Inspection User Receive to Distribute Responsible for performing the Quality Inspection of materials Ensure that the materials meet the contractual requirements as specified by the UN and are in good working condition Cannot perform Goods Receipts Cluster 3 only Perform quality inspection Update inventory status from Inspection to Unrestricted Initiate Return to Vendor status Role (Non System Example) Conduction inspection based on inspection criteria Prepare Quality Management reports Coordinate with Procurement for vendor returns Coordinate with CEHS validator for inspection 103

RD Property Control User Receive to Distribute Responsible for reviewing and approving inventory count results Cluster 3 only Role (Non System Example) Review inventory counts Approve inventory counts Display inventory level Confirm frequency of physical inventory Obtain pre-approval to adjust inventory 104

RD Inventory Coordinator Receive to Distribute Responsible for management of inventory movements in and out of the warehouse, and performing physical inventory counts Cluster 3 only Role (Non System Example) Create physical inventory count document Perform reservation approval Update inventory count Perform goods issue and transfer Overseeing outbound delivery (outbound delivery document, stock transport order) Manage inventory levels Manager materials requirement planning 105

RD Logistics User Receive to Distribute Responsible for managing inbound and outbound movements, including inter-mission / office stock transfers, planning for inbound movement of commercially procured goods, and outbound movement from stores Cluster 3 only Create and update stock transport order Create and update outbound delivery Role (Non System Example) Plan and execute port activities (e.g. customs), freight contract requirements, transportation arrangements, etc. 106

RD Master Data Maintainer Receive to Distribute Responsible for updating local material characteristics, including batch management, bar code labels, storage locations, etc. Cluster 3 only Role (Non System Example) Update relevant views of Material Master Data Determine and confirm local material Master Data requirements 107

Real Estate 4 Roles 108

RE Facilities Planner Real Estate Responsible for creating the Real Estate objects of the portfolio and hierarchy Able to create pooled spaces and set them as rental spaces Able to maintain and update information, as well as assign Business Partner roles Create Real Estate objects Assign Business Partner roles Create pooled spaces Create usage views, which automatically generates the financial view Extract rental spaces Attach supporting documents Maintain Real Estate portfolio Role (Non System Example) Ensure system records match operational property infrastructure 109

RE Facilities Approver Real Estate Responsible for approving / activating the Real Estate objects created by the RE Facilities Planner Facilities Managers will need to understand that the infrastructure they manage today will become fixed and intangible assets of the UN Secretariat As such, they have to understand asset management in terms of how they manage and record infrastructure assets, inventory and equipment management The property, plant and equipment transaction processing such as receipt and inspection, depreciation, impairment and de-recognition (disposal) requires a Facilities Manager to significantly augment skill sets from today to understand and record in a timely manner these events, and to work more closely with Accounting staff Role (Non System Example) Approve / activate Real Estate object Manage the portfolio Work with Facility Planners 110

RE Lease Processor Real Estate Responsible for creating and maintaining lease-ins (UN as tenant) and lease-outs (UN as landlords), including payment clauses Create lease Input lease contract with payment information Simulate/execute rent receivable Renew lease Simulate / execute rent payment Attach supporting documentation Monitor lease Role (Non System Example) Work with Procurement for lease renewals / termination Work with Finance for rental receivables and payments Liaise with tenants and landlords 111

RE Lease Contract Approver Real Estate Responsible for approving/activating the lease contract input by the RE Lease Processor Review / Approve lease Activate lease Manage lease Role (Non System Example) Work with RE Lease Processor 112

Service to Public and Staff (Sales and Distribution) 3 Roles 113

SD User Service to Public and Staff: Sales Distribution Responsible for: creating billing requests and credit/debit memo requests for issuing to parties external to Umoja creating quotations, sales orders and return orders for all type of sale including third party procurement Queue requests, quotations and orders for approval of the SD Approver Able to change or cancel requests, quotations and orders before approval Create requests, quotations and orders Update requests, quotations and orders Cancel requests, quotations and orders Role (Non System Example) Receive and confirm requests and orders from customers Answer questions and clarify needs/requests Distribute and/or assign works to relevant unit/staff Capture and report on costs of services and charges 114

SD Approver Service to Public and Staff: Sales Distribution Responsible for approving or rejecting billing requests and credit/debit memo requests to parties external to Umoja quotations, sales orders and return orders related to all sales, including third party procurement Modify any information rejected by the Manager Approve rates/prices, pricing conditions, requests, quotations, and orders Reject rates/prices, pricing conditions, requests, quotations and orders Update requests, quotations and orders Role (Non System Example) Contact Sale Distribution User with any questions 115

SD Master Data Maintainer Service to Public and Staff: Sales Distribution Responsible for creating and maintaining standard rates/prices and pricing conditions for products or services provided by the UN, using a standard price book Create standard rates/pricing and pricing conditions Update standard rates/pricing and pricing conditions Role (Non System Example) Research pricing information 116

PM User Roles (Grant Management Only for Cluster 1) 3 Roles 117

PM User PM User Roles The PM User is responsible for creating a project when there is an identified need or objective at the UN. The User may also create the cost plan for the project. Once created, it will be reviewed by the PM Approver. The PM Approver may also update and review the project information and cost plan before it is set to be released by the PM Approver. The PM User also has the ability to update or cancel project elements before they are approved. Role (Non System Example) Tips on Mapping this Role Create new project/ Update existing project Create project cost plan/ Update project cost plan Run project reports Follow up on change requests with requestor Analyze change requests Project Managers for Trust Fund Projects or Technical Cooperation Trust Fund Projects Project Managers for investment projects or trust-funded projects 118

PM Approver PM User Roles The PM Approver is responsible for reviewing the project information and associated cost information input by the PM User. If the project requires modification, it will be sent back to the PM User. Additionally, the Project Management Manager is responsible for releasing the project, and any updates to the project. The Release is performed by updating the System Status of the project. Update System status to Release Send project back to PM User for modification (if necessary), Approve project Run project reports Role (Non System Example) Collect project information Document necessary project information Obtain pre-approval to create new project Tips on Mapping this Role Chief Project Managers for Trust Fund Projects or Technical Cooperation Trust Fund Projects Senior Project Managers/ Section Chiefs for investment projects or trust-funded project 119

PM Master Data Maintainer PM User Roles The PM Master Data Maintainer is responsible for creating, maintaining, and updating pre-defined Project templates. Create standard template Update standard template Receive request for change in existing template Role (Non System Example) Tips on Mapping this Role Follow up on change requests with requestor Analyze change requests New Role to the UN 120

Employ to Dispose (Plant Maintenance and Production Planning) 7 Roles 121

ED Plant Maintenance User Employ to Dispose Role (Non System Example) Responsible for creating service request / notification for preventative and corrective maintenance for write-offs and Master Data elements Create task lists Update the Measurement Document Create notification Update notification Cancel notification Identify Master Data Gather and confirm information to initiate notifications Update Measurement Document Validate verification results Create write-off requests Create task list 122 122

ED Plant Maintenance Planner Employ to Dispose Role (Non System Example) Responsible for reviewing preventative and corrective notifications for maintenance work orders Plan, schedule, and monitor the tasks for the maintenance requests Liaise with Procurement during the disposal process Create maintenance plan and schedule Update maintenance plan and schedule Monitor maintenance plan and schedule Notify Procurement for disposal Review write-off request Update write-off request with PSB actions Handover equipment Monitor maintenance activities Resolve discrepancies and reporting during disposal Review notification Approve notification Reject notification Update notification Create maintenance order Create service order 123 123

ED Plant Maintenance Approver Employ to Dispose Responsible for analyzing, reviewing, and approving the maintenance strategy for property and equipment under their portfolio Approve write-off requests and equipment transfers Review and approve recommendations from the Property Survey Board Analyze Maintenance Strategy Review Maintenance Strategy Approve Maintenance Strategy Approve recommendations from PSB Approve write-off requests Approve equipment transfers Approve notification Review Maintenance Plans Role (Non System Example) Research previous Maintenance Strategies 124 124

ED Plant Maintenance Verification Planner Employ to Dispose Responsible for creating the Equipment Verification Plan for the physical equipment verification process Create the relevant and associated documents that will display all items (and details) selected for physical verification Role (Non System Example) Create notification Create Measurement Document Update Measurement Document Select equipment list for verification Validate verification results Analyze equipment Create Equipment Verification Plan Update Equipment Verification Plan 125 125

ED Production Planner Employ to Dispose Responsible for creating the Production Order for the materials that are manufactured in-house and queuing it to the ED Production Approver Update the Bill of Material in order for the Production Order to proceed with Manufacturing and Assembly Update the work centers where the operations will be carried out: publications versus stamp relevant Close the Production Order to enable financial settlement Create production order Update production order Update Bill of Materials Update work center Display production order Close out production order Role (Non System Example) Manage production requests Schedule productions Liaise with the business to capture requirements and approve the production order Manage the design process for the document production 126

ED Production Approver Employ to Dispose Responsible for shop floor activities, including managing the material flow from issue to receipt and confirming labor hours against Production Orders Cannot create or close Production Orders Role (Non System Example) Confirm production order Display production order Issue against production order Receive against production order Oversee shop floor activities, machines, vendor and labor management ED Plant Maintenance Approver ED Plant Maintenance Planner ED Production Planner RD Logistics User RD Inspection User RD Master Data Maintainer SA Master Data Maintainer SA MoU Approver SA MoU Purchaser 127

ED Plant Maintenance Master Data Maintainer Employ to Dispose Responsible for creating and maintaining the master data for plant maintenance Create and complete Notification for Master Data Creation / Change Update Master Data records Update Material Master Role (Non System Example) Liaise with Equipment Administrator for the cannibalization of equipment and material for Master Data updates Gathers information to validate documentation 128 128

Business Intelligence Advanced User Reporting 4 Roles 129

Supply Chain BI Power User Business Intelligence Access to ad hoc slice and dice collections of Umoja data related to Procurement: This includes the ability to view and analyze raw sets of data covering the following areas: Requisitions / Shopping Carts Solicitations / RFx Contracts Purchase Orders Suppliers / Vendors Standard BI Users will only have access to preformatted reports (e.g., a list of POs with a number of set fields). Power users will be able to view, query, and manipulate sets of raw data. Use Umoja BI tools to assemble sets of data for analysis by themselves, their management, and other stakeholders Perform detailed analysis on specific questions. E.g. Configure a view of spend by material type for specific contract modalities Prepare and save views of data to be used as the basis for reports to be used by others Role (Non System Example) Responsible for assembling data for SC 130

Real Estate BI Power User Business Intelligence Access to ad hoc slice and dice collections of Umoja data related to Real Estate: This includes the ability to view and analyze raw sets of data covering the following areas: Portfolio and Contract Management Initially, there will be no reports available for Standard BI Users in this area. When they are developed, these users will only have access to preformatted reports (e.g., lists of leases with a number of set fields). Power Users will be able to view, query, and manipulate sets of raw data. Use Umoja BI tools to assemble sets of data for analysis by themselves, their management, and other stakeholders Perform detailed analysis on specific questions. E.g. Configure a view of occupancy by location and type of space Prepare and save views of data to be used as the basis for reports to be used by others Role (Non System Example) Responsible for assembling data for RE 131

Funds Management BI Power User Business Intelligence Access to ad hoc slice and dice collections of Umoja data related to FM. Note that this reporting will also include data from IMIS. This includes the ability to view and analyze raw sets of data covering the following areas: Umoja FM (available data will be similar in scope and kind to the current FMT system) Standard BI Users will only have access to preformatted reports (e.g., a report showing budget consumption at a summary level, with a fixed set of fields). Power users will be able to view, query, and manipulate sets of raw data. Use Umoja BI tools to assemble sets of data for analysis by themselves, their management, and other stakeholders Perform detailed analysis on specific questions. E.g. Perform summary and detailed analysis of budget variance by type of expenditure. Prepare and save views of data to be used as the basis for reports to be used by others Role (Non System Example) Responsible for assembling data for FM 132

General Ledger BI Power User Business Intelligence Access to ad hoc slice and dice collections of Umoja data related to Umoja GL data. This includes the ability to view and analyze raw sets of data covering the peacekeeping and non-peacekeeping ledgers. Standard BI Users will only have access to preformatted reports (e.g., a trial balance report). Power users will be able to view, query, and manipulate sets of raw data. Use Umoja BI tools to assemble sets of data for analysis by themselves, their management, and other stakeholders Perform detailed analysis on specific questions Prepare and save views of data to be used as the basis for reports to be used by others Role (Non System Example) Responsible for assembling data for GL 133

Business Partner 11 Roles 134

Individuals Treasury Commercial Third Parties Business Partner Enterprise Roles BP Maintainer Third Parties (no Bank Data) BP Maintainer Third Parties (with Bank Data) BP Approver Third Parties (no Bank Data) BP Maintainer Commercial (no Bank Data) BP Maintainer Commercial (with Bank Data) BP Approver Commercial (no Bank Data) BP Approver Global (with Bank Data) BP Maintainer BP Maintainer BP Approver Individuals (no Bank Data) Individuals (with Bank Data) Individuals (no Bank Data) BP Maintainer Treasury Partners Copyright United Nations 135

BP 3 rd Party Maintainer Financial Accounting Role (Non System Example) Tips on Mapping this Role Creates, adds and/or modifies non-bank information of the Business Partners in the following categories (i.e. Third Parties): Z011-Member State Z012-Non Member State Z013-Govt. & Local Authorities Z014-UN Agency Fund Programme Z015-NGO & Intergovernmental Ensures the BP Master Data has no duplicates, is properly defined and set up for use by required functionalities in Umoja (Note: This role can view but not edit Bank data.) Generate and issue BP numbers for Third Parties (Tcode: BP) Maintains non-bank data of BP s for Third Parties Assigns or expires relevant BP roles based on transactions required in Umoja Determines and establishes relationship between BP s Blocks and unblocks BP s from transactions in Umoja Check that the request to create or modify BP for Third Parties has been properly reviewed and approved Ensure that the assigned task is completed within the established timeframe or Service Level Agreement (SLA) Email requestor for any questions/issues related to BP non-banking data. Email BP Approver group to approve BP in SAP. Email will be triggered directly from the ineed work order. Close ineed work order after approval response email received from BP approver. This role is currently mapped to Central BP Master Data Maintainer in OPPBA 136

BP 3 rd Party Maintainer - Bank Data Role (Non System Example) Tips on Mapping this Role Financial Accounting Adds and/or modifies banking information and payment instruction of the Business Partners in the following categories (i.e. Third Parties): Z011-Member State Z012-Non Member State Z013-Govt. & Local Authorities Z014-UN Agency Fund Programme Z015-NGO & Intergovernmental Ensures the banking and payment information of the BP Master Data is properly set up for the payment method(s) entered in Umoja Maintains banking information and payment instruction of BP s for Third Parties (Tcode: BP) Review and ensure banking and payment set-ups are correct, and fix any issue that will cause failure in payment Blocks and unblocks BP s from transactions in Umoja caused by banking and payment related issues Check that the request to add or modify banking information and payment instruction of the BP for Third Party has been properly reviewed and approved Ensure that the assigned task is completed within the established timeframe or Service Level Agreement (SLA) Email requestor for any questions/issues related to BP banking data. Email BP banking approver group to approve BP in SAP. Email will be triggered directly from the ineed work order. Close ineed work order after approval response email received from BP banking approver. This role will be mapped to local Cashiers and Central BP Master Data Maintainer handling Treasury-related issues based on formal delegation of authority from OPPBA. 137

BP Commercial Maintainer Role (Non System Example) Financial Accounting Creates, adds and/or modifies non-bank information of the Business Partners in the following categories (i.e. Commercial Companies): Z010-Commercial Vendor (UNGM) Z018-Commercial Customer* Z019 Vendor (Non-UNGM) Ensures the BP Master Data has no duplicates, is properly defined and set up for use by required functionalities in Umoja (Note: This role can view but not edit Bank data.) Review and ensure information transferred from UNGM is correct (Tcode: BP) Generate and issue BP numbers for commercial companies not registered through UNGM Maintains non-bank data of BP s for commercial companies Assigns or terminates relevant BP roles based on transactions required in Umoja Determines and establishes link and/or relationship between BP s Blocks and unblocks BP s from transactions in Umoja Check that the request to enrich or modify BP s for commercial companies has been properly reviewed and approved Ensure that the assigned task is completed within the established timeframe or Service Level Agreement (SLA) Email requestor for any questions/issues related to BP non-banking data. Email BP Approver group to approve BP in SAP. Email will be triggered directly from the ineed work order. Close ineed work order after approval response email received from BP approver. Tips on Mapping this Role This role is currently mapped to the Central BP Master Data Maintainer handling the registration of commercial companies in the UN Procurement Division *Note: Z018-Commercial Customers may or may not be registered through the UN Global Marketplace (UNGM). 138

BP Commercial Maintainer - Bank Data Role (Non System Example) Financial Accounting Adds and/or modifies banking information and payment instruction of the Business Partners in the following categories (i.e. Commercial Companies): Z010-Commercial Vendor (UNGM) Z018-Commercial Customer* Z019 Vendor (Non-UNGM) Ensures the banking and payment information of the BP Master Data is properly set up for the payment method(s) entered in Umoja Maintains banking information and payment instruction of BP s for commercial companies (Tcode: BP) Review and ensure banking and payment set-ups are correct, and fix any issue that will cause failure in payment Blocks and unblocks BP s from transactions in Umoja caused by banking and payment related issues Check that the request to add or modify banking information and payment instruction of the BP for commercial company has been properly reviewed and approved Ensure that the assigned task is completed within the established timeframe or Service Level Agreement (SLA) Email requestor for any questions/issues related to BP banking data. Email BP banking approver group to approve BP in SAP. Email will be triggered directly from the ineed work order. Close ineed work order after approval response email received from BP banking approver. Tips on Mapping this Role This role will be mapped to Central BP Master Data Maintainer handling Treasuryrelated issues based on formal delegation of authority from OPPBA *Note: Z018-Commercial Customers may or may not be registered through the UN Global Marketplace (UNGM). 139

BP Individual Maintainer Financial Accounting Role (Non System Example) Tips on Mapping this Role Creates, adds and/or modifies non-bank information of the Business Partners in the following categories: Z020-Staff Member, Ex-Staff Member, Survivor Z021-Non-Staff Military and Police Z016- Individual External, non staff not payroll Ensures the BP Master Data has no duplicates, is properly defined and set up for use by required functionalities in Umoja (Note: This role will have no visibility to banking information.) Generates BP Number based on OHRM issued Index Number (Tcode: BP) Maintains non-bank data of BP s created for Persons Assigns or terminates relevant BP roles based on transactions required in Umoja Change BP Groupings if type of engagement with the UN changes (Tcode: XK07) Determines and establishes relationship between BP s Blocks and unblocks BP s from transactions in Umoja Check that the request to create or modify BP for Persons has been properly reviewed and approved Ensure that the assigned task is completed within the established timeframe or Service Level Agreement (SLA) Email requestor for any questions/issues related to BP non-banking data. Email BP Approver group to approve BP in SAP. Email will be triggered directly from the ineed work order. Close ineed work order after approval response email received from BP approver. This role is currently mapped to Central BP Master Data Maintainer in OHRM 140

BP Individual Maintainer - Bank Data Financial Accounting Adds and/or modifies banking information and payment instruction of the Business Partners in the following categories: Z020-Staff Member, Ex-Staff Member, Survivor Z021-Non-Staff Military and Police Z016- Individual External, non staff not payroll Ensures the banking and payment information of the BP Master Data is properly set up for the payment method(s) entered in Umoja Role (Non System Example) Tips on Mapping this Role Maintains banking information and payment instruction of BP s created for Persons (Tcode: BP) Review and ensure banking and payment set-ups are correct, and fix any issue that will cause failure in payment Blocks and unblocks BP s from transactions in Umoja caused by banking and payment related issues Check that the request to add or modify banking information and payment instruction of the BP for Persons has been properly reviewed and approved Ensure that the assigned task is completed within the established timeframe or Service Level Agreement (SLA) Email requestor for any questions/issues related to BP banking data. Email BP banking approver group to approve BP in SAP. Email will be triggered directly from the ineed work order. Close ineed work order after approval response email received from BP banking approver. This role will be mapped to local Cashiers and Central BP Master Data Maintainer handling Treasury-related issues based on formal delegation of authority from OPPBA. 141

BP Treasury Maintainer Financial Accounting Creates, adds and/or modifies all information of the Business Partners in the following category: Z017-Treasury Partner Ensures the BP Master Data has no duplicates, is properly defined and set up for use by required functionalities in Umoja Ensures the banking and money transfer information of the BP Master Data is properly set up for the method(s) entered in Umoja (Note: This role can view and edit all information, including bank data.) Generates and assigns BP Numbers (Tcode: BP) Maintains information of Treasury Partner BP s that are used specifically by the UN Treasury Assigns or terminates relevant BP roles based on transactions required in Umoja Review and ensure banking and money transfer set-ups are correct, and fix any issue that will cause failure in the transferring of money between the UN and the trading partners Determines and establishes relationship between BP s Blocks and unblocks BP s from transactions in Umoja Role (Non System Example) Check that the request to create or modify Treasury Partner BP has been properly reviewed and approved Ensure that the assigned task is completed within the established timeframe or Service Level Agreement (SLA) Tips on Mapping this Role This role is currently mapped to Central BP Master Data Maintainer in the Investments Accounting Unit of OPPBA 142

BP 3 rd Party Approver Role (Non System Example) Tips on Mapping this Role Financial Accounting Reviews and approves or rejects non-bank information of the Business Partners in the following categories (i.e. Third Parties)*: Z011-Member State Z012-Non Member State Z013-Govt. & Local Authorities Z014-UN Agency Fund Programme Z015-NGO & Intergovernmental Ensures the BP Master Data has no duplicates, is properly defined and set up for use by required functionalities in Umoja Makes decision and gives guidance to BP Maintainer under his/her responsibility (Note: This role can view but not edit Bank data.) Reviews and approves non-bank data of BP s for Third Parties (Tcode: XK09 or XK08) Ensure that appropriate BP numbers and BP roles are assigned or terminated Ensure that proper BP relationships have been established for related BP s Ensure that proper blocking and unblocking of BP s are performed in accordance with the UN established rules and procedures Check that the request to create or modify BP for Third Party is in accordance with the UN policies and procedures Ensure that the assigned task is completed within the established timeframe or Service Level Agreement (SLA) Respond to email sent by BP maintainer with approval/rework status. This role is currently mapped to Central BP Master Data Approver in OPPBA * BP created by a user cannot be approved by the same users due to dual control check set-up in Umoja. 143

BP Commercial Approver Financial Accounting Role (Non System Example) Tips on Mapping this Role Reviews and approves or rejects non-bank information of the Business Partners in the following categories (i.e. Commercial Companies)*: Z010-Commercial Vendor (UNGM) Z018-Commercial Customer** Z019 Vendor (Non-UNGM) Ensures the BP Master Data has no duplicates, is properly defined and set up for use by required functionalities in Umoja Makes decision and gives guidance/instruction to BP Maintainer under his/her responsibility (Note: This role can view but not edit Bank data.) Reviews and approves non-bank data of BP s for commercial companies (Tcode: XK09 or XK08) Ensure that appropriate BP numbers and BP roles are assigned or terminated Ensure that proper BP relationships have been established for related BP s Ensure that proper blocking and unblocking of BP s are performed in accordance with the UN established rules and procedures Check that the request to create or modify BP for commercial company is in accordance with the UN policies and procedures Ensure that the assigned task is completed within the established timeframe or Service Level Agreement (SLA) Respond to email sent by BP maintainer with approval/rework status. This role is currently mapped to Central BP Master Data Approver handling the registration of commercial companies in the UN Procurement Division * BP created by a user cannot be approved by the same users due to dual control check set-up in Umoja. ** Z018-Commercial Customers may or may not be registered through the UN Global Marketplace (UNGM). 144

BP Individual Approver Role (Non System Example) Tips on Mapping this Role Financial Accounting Reviews and approves or rejects non-bank information of the Business Partners in the following categories*: Z020-Staff Member, Ex-Staff Member, Survivor Z021-Non-Staff Military and Police Z016- Individual External, non staff not payroll Ensures the BP Master Data has no duplicates, is properly defined and set up for use by required functionalities in Umoja Makes decision and gives guidance/instruction to BP Maintainer under his/her responsibility (Note: This role can view but not edit Bank data.) Reviews and approves non-bank data of BP s created for Persons (Tcode: XK09 or XK08) Ensure that appropriate BP numbers based on OHRM issued Index# and BP roles are assigned or terminated Ensure that proper BP relationships have been established for related BP s Ensure that proper blocking and unblocking of BP s are performed in accordance with the UN established rules and procedures Check that the request to create or modify BP for Persons is in accordance with the UN policies and procedures Ensure that the assigned task is completed within the established timeframe or Service Level Agreement (SLA) Respond to email sent by BP maintainer with approval/rework status. This role is currently mapped to Central BP Master Data Approver in OHRM * BP created by a user cannot be approved by the same users due to dual control check set-up in Umoja. 145

BP Global Approver - Bank Data Financial Accounting Role (Non System Example) Tips on Mapping this Role Reviews and approves or reject bank information of the Business Partners in all categories. Validates that the banking and payment information entered for the BP s are correct and complied with all applicable regulations, policies and guidelines Ensures the set-ups in relation to banking and payment method(s) in Umoja are correct Makes decision and gives guidance/instruction to BP Maintainer under his/her responsibility Reviews and approves banking and payment related information of all categories of BP s (Tcode: XK09 or XK08) Review and ensure banking and payment set-ups are correct, and fix any issue that will cause failure in payment Ensure that proper BP relationships have been established for related BP s Ensure that proper blocking and unblocking of BP s from transactions in Umoja caused by banking and payment related issues are performed in accordance with the UN established rules and procedures Check that the request to create or modify bank information of BP s is in accordance with all applicable regulations, policies and procedures Ensure that the assigned task is completed within the established timeframe or Service Level Agreement (SLA) Respond to email sent by BP bank data maintainer with approval/rework status. This role will be mapped to Central BP Master Data Approver handling Treasuryrelated issues based on formal delegation of authority from OPPBA. * BP created by a user cannot be approved by the same users due to dual control check set-up in Umoja. 146