The Competent Communicator Manual



Similar documents
COMPETENT COMMUNICATION MANUAL (NEW)

Manual Speech Objectives

Toastmasters International s Advanced Communication Manuals

MEMBER ACHIEVEMENT RECORD

Toastmasters International:

Laugh at your fear of Public Speaking ~ Give an Icebreaker Speech!

THE ENTERTAINING SPEAKER

TO WRITING AND GIVING A GREAT SPEECH. A Reference Guide for Teachers by Elaine C. Shook Leon County 4-H

ADVANCED COMMUNICATION SERIES STORYTELLING. Assignment #1: THE FOLK TALE

ADVANCED COMMUNICATION SERIES PUBLIC RELATIONS. Assignment #1: THE PUBLIC RELATIONS SPEECH

ADVANCED COMMUNICATION SERIES THE PROFESSIONAL SPEAKER. Assignment #1: THE KEYNOTE ADDRESS

EIGHT PUBLIC SPEAKING COMPETENCIES & CRITERIA FOR ASSESSMENT

INFORMATIVE SPEECH. Examples: 1. Specific purpose: I want to explain the characteristics of the six major classifications of show dogs.

Developing Communication Skills in Learning for Life and Work

HOW CAN I IMPROVE MY PUBLIC SPEAKING SKILLS? (To be used in conjunction with the assessment developed for Standard 4B.J and 5C.J)

CONTROLLING YOUR FEAR

Team Core Values & Wanted Behaviours

CLOSING THE SALE WHERE LEADERS ARE MADE. The Successful Club Series

Nonverbal Factors in Influence

Team Building MARZIO ZANATO

Teaching and Educational Development Institute. Presentation skills for teachers

Writing Business documents and. All material will be adapted from Botha, D. et al Public Relations: Fresh Perspectives. Pearson Education SA

Leading Self. Leading Others. Leading Performance and Change. Leading the Coast Guard

A Guide for Using Big Books in the Classroom

ISOC Public Speaking. Presentation training for professionals.

KEY SKILLS OF JUNIOR CYCLE

Maryland 4-H Public Speaking Guide

BY GENE SPANNEUT. Reflect

Module 0. Facilitating Adult Learning. (September 2004)

Rubrics for Assessing Student Writing, Listening, and Speaking High School

Interpersonal Skills. Leadership, Change Management and Team Building

COMPREHENSIVE SPEECH EVALUATION Sheet for Teachers

SUPERVISORY/MANAGEMENT NEEDS ASSESSMENT TOOL

Complete a Relationships Presentation

Develop Your Public Speaking Skills: Tips for Beginning Speakers, Speech Coaches, and Judges 1

Accountability for Others being responsible for the consequences of the actions of those whom you manage.

Five Business Uses for Snake Oil The #1 Selling Game

Leadership. D e v e l o p m e n t Your Guide to Starting a Program

1. Adult behavior can be changed to some extent. 2. Adult education should be designed to help people mature and grow.

Lesson 3. Becoming a Better Speaker. What You Will Learn to Do. Linked Core Abilities. Skills and Knowledge You Will Gain Along the Way.

Coaching and Feedback

The integrated leadership system. ILS support tools. Leadership pathway: Individual profile EL1

LEADERSHIP DEVELOPMENT FRAMEWORK

PREPARATION: - facilitator coordinates focus of panel, introduces and summarizes - briefs panel

Writing Emphasis by Grade Level Based on State Standards. K 5.1 Draw pictures and write words for specific reasons.

Performance Description for Employee

What is emotional intelligence?

Units of Study 9th Grade

Leadership and Management Competencies

Key Steps to a Management Skills Audit

GLOBAL FINANCIAL PRIVATE CAPITAL Job Description. JOB TITLE: Client Relationship Manager

Form: Filled in table. Method: Peer assessment. Tool: Checklist. Form: Completed table. Method: Peer assessment. Tool: Checklist

Section 8 Foreign Languages. Article 1 OVERALL OBJECTIVE

Behavioral Interview Questions

it happens, he or she is ready provided that the coach has the mindset and skill set needed to be an effective coach. The Coaching Mindset

DEBATING. A Brief Introduction for Beginners

Steps in Planning a Presentation

APPLICATION FOR ADMISSION TO TEACHER EDUCATION PROGRAM ADMISSION TO TEACHER EDUCATION INTERVIEW INSTRUMENT COMMUNICATION PERFORMANCE ORAL EVALUATIONS

Business Etiquette. Business and Social Manners. Leadership and Development Training

SPEECH Orientation Packet

North Carolina Essential Standards Kindergarten Theatre Arts. Communication. Analysis. Aesthetics

COURSE OUTLINE. 3 3 Lecture Hours Hours: lecture/laboratory/other (specify)

CALIFORNIA ACADEMIC DECATHLON

Communication Process

THE BEHAVIORAL-BASED INTERVIEW

Facilitation 101: Roles of Effective Facilitators

Giving a great workplace presentation

Build a Fabulous Foundation. How to be a Successful Sales Leader

Link: University of Canberra

Candidate Assessment Report. Chris Williams ABC Company

Chapter 4 COMMUNICATION SKILLS. The difference between verbal and nonverbal communication. The difference between hearing and listening

BEHAVIORAL INTERVIEW QUESTIONS INVENTORY

The purpose of this Communication handbook is to assist you in communicating effectively.

INTERVIEW QUESTIONS & TECHNIQUES Collected by MBA Dept

Imagine It! ICEBREAKER:

Professional Telesales Skills

Coaching and Career Development

MOMENTS OF TRUTH WHERE LEADERS ARE MADE. The Successful Club Series

Winning the Toastmasters Speech Evaluation Contest

How To Be A Team Member

Individual Development Planning (IDP)

Write the key elements of the plot in a story you have read.

DiSC Personality Profile

...and then, how to handle Questions

The Emotional Competence Framework

Types of communication

Maryland 4-H Public Speaking Guide

APPLICATIONS GUIDE. TRACOM Sneak Peek. Excerpts from. Improving Personal Effectiveness With Versatility

Identifying your Personal Management and Transferable Skills

EXHIBIT CC. Identifying Management Level Knowledge, Skills and Abilities. Executive Core Competencies (ECCs)

COMPETITIVE SPEECH CURRICULUM AND

ASSERTIVENESS AND PERSUASION SKILLS

Common Core State Standards Speaking and Listening

Succeeding in your New Nursing Position

Planning and preparing presentations Giving presentations Features of a good presentation Poster presentations

The plot is the sequence of events in a story. Each event causes or leads to the next. Events of the plot reveal a problem called the conflict.

What qualities are employers looking for in teen workers? How can you prove your own skills?

TOASTMASTERS INTERNATIONAL. The Successful Club Series. Moments of Truth

Module 9. Building Communication Skills

Professional Development Needs Assessment for Teachers

Transcription:

The Competent Communicator Manual Speech 1: The Ice Breaker For your first speech project, you will introduce yourself to your fellow club members and give them some information about your background, interests, and ambitions. Practice giving your speech to friends or family members, and strive to make eye contact with some of your audience. You may use notes during your speech if you wish. Read the entire project before preparing your talk. Break the ice To begin speaking before an audience by introducing yourself to fellow Club members. Begin to understand what strengths you already have, and areas that require particular emphasis in your speaking development. Time: Four to six minutes Speech 2: Organize Your Speech Good speech organization is essential if your audience is to understand your presentation. You must take the time to put your ideas together in an orderly manner. You can organize your speech in several different ways; choose the outline that best suits your topic. The opening should catch the audience s attention, the body must support the idea you want to convey, and the conclusion should reinforce your ideas and be memorable. Transitions between thoughts should be smooth. Select an appropriate outline that allows listeners to easily follow and understand your speech. Make your message clear, with supporting material directly contributing to that message. Use appropriate transitions when moving from one idea to another. Create a strong opening and conclusion. Speech 3: Get to the Point Every speech must have a general and a specific purpose. A general purpose is to inform, to persuade, to entertain, or to inspire. A specific purpose is what you want the audience to do after listening to your speech. Once you have established your general and specific purposes, you ll find it easy to organize your speech. You ll also have more confidence, which makes you more convincing, enthusiastic, and sincere. Of course, the better organized the speech is, the more likely it is to achieve your purpose. Select a speech topic and determine its general and specific purposes. Organize the speech in a manner that best achieves those purposes. Ensure the beginning, body and conclusion reinforces the purposes. Page 1 of 8

The Competent Communicator Manual Project sincerity and conviction and control any nervousness you may feel. Strive not to use notes. Speech 4: How to Say It Words are powerful. They convey your message and influence the audience and its perception of you. Word choice and arrangement need just as much attention as speech organization and purpose. Select clear, accurate, descriptive and short words that best communicate your ideas and arrange them effectively and correctly. Every word should add value, meaning, and punch to the speech. Select the right words and sentence structure to communicate your ideas clearly, accurately, and vividly. Use rhetorical devices to enhance and emphasize ideas. Eliminate jargon and unnecessary words. Use correct grammar. Speech 5: Your Body Speaks Body language is an important part of speaking because it enhances your message and gives you more credibility. It also helps release any nervousness you may feel. Stance, movement, gestures, facial expressions, and eye contact help communicate your message and achieve your speech s purpose. Body language should be smooth, natural, and convey the same message that your listeners hear. Read: Gestures: Your Body Speaks (Catalog # 201), which you received in your New Member Kit. Use stance, movement, gestures, facial expressions, and eye contact to express tour message and achieve your speech s purpose. Make your body language smooth and natural. Focus on methods of delivery, but do not overlook speech content. Speech 6: Vocal Variety Your voice has a major effect on your audience. A lively, excited voice attracts and keeps listeners attention. A speaking voice should be pleasant, natural, forceful, expressive, and easily heard. Use volume, pitch, rate, and quality as well as appropriate pauses to reflect and add meaning and interest to your message. Your voice should reflect the thoughts you are presenting. Review Your Speaking Voice (Catalog # 199), which you received in your New Member Kit. Page 2 of 8

The Competent Communicator Manual Use voice volume, pitch, rate, and quality to reflect and add meaning and interest to your message. Use pauses to enhance your message. Use vocal variety smoothly and naturally. Speech 7: Research Your Topic Your speech will be more effective if you can support your main points with statistics, testimony, stories, anecdotes, examples, visual aids and facts. You can find this material on the Internet, at a library, and in other places. Use information collected from numerous sources and carefully support points with specific facts, examples, and illustrations, rather than with just your own opinions. Collect information about your topic from numerous sources. Carefully support your points and opinions with specific facts, examples, and illustrations gathered through research. Speech 8: Get Comfortable with Visual Aids Visual aids help an audience understand and remember what they hear; they are a valuable tool for speakers. The most popular visual aid are computer-based visuals, overhead transparencies, flip charts, whiteboards, and props. The type of visual aid you choose depends on several factors, including the information you wish to display and the size of the audience. Visuals must be appropriate for your message and the audience, and be displayed correctly with ease and confidence. Select visual aids that are appropriate for your message and the audience. Use visual aids correctly with ease and confidence. Speech 9: Persuade with Power The ability to persuade to get other people to understand, accept, and act upon your ideas is a valuable skill. Your listeners will be more likely to be persuaded if they perceive you as credible, if you use logic and emotion in your appeal, if you carefully structure your speech and if you appeal to their interests. Avoid using notes because they may cause listeners to doubt your sincerity, knowledge, and conviction. Page 3 of 8

The Competent Communicator Manual Persuade listeners to adopt your viewpoint or ideas or to take some action. Appealing to the audience s interests. Use logic and emotion to support your position. Avoid using notes. Speech 10: Inspire Your Audience An inspirational speech motivates an audience to improve personally, emotionally, professionally, or spiritually and relies heavily on emotional appeal. It brings the audience together in a mood of fellowship and shared desire, builds the audience s enthusiasm, then proposes a change or plan and appeals to the audience to adopt this change or plan. This speech will last longer than your previous talks, so make arrangements in advance with your VP Education and meeting Toastmaster for extra time. To inspire the audience by appealing to noble motives and challenging the audience to achieve a higher level of beliefs or achievement. Appeal to the audience s needs and emotions, using stories, anecdotes and quotes to add drama. Avoid using notes. Time: Eight to ten minutes Page 4 of 8

The Competent Leader Manual Project 1: Listening and Leadership Listening is an important leadership skill. Good listening helps you to identify and clarify issues, make decisions, resolve conflict and be creative. Listening skills also play a major role in team building. You can learn to be a leader by following a few simple suggestions. Determine your current listening skills Identify the seven steps to better listening Practice listening skills in various club meeting roles Project 2: Critical Thinking A leader gathers information, then analyzes, interprets and understands it before acting. Critical thinkers question what they read and hear, then determine the quality of a piece of information and use logical reasoning to reach conclusions. Critical thinkers make better decisions. You can learn to think more critically by following a few suggestions. Determine your current thinking skills Practice critical thinking skills in various club meeting roles Project 3: Giving Feedback Team members need to know that they are doing well, what they are not doing well and how they can improve. Giving performance feedback is a necessary leadership function. When done properly, feedback can relieve stress, improve interpersonal relationships and promote trust and respect for leaders and team members. Determine your current skills in giving feedback Identify the steps in giving feedback effectively Practice giving feedback as you serve in various club meeting roles Project 4: Time Management Time management helps leaders make the most of the time available to them. You can budget your time and accomplish projects and tasks efficiently by identifying long-term and short-term goals, make a daily to-do list, prioritize the list, make a schedule, delegate when possible, leave time for unexpected tasks, and manage interruptions. Determine your current time management skills Identify the steps to effectively manage time Practice time management skills in various club roles Page 5 of 8

The Competent Leader Manual Project 5: Planning and Implementation A plan provides direction for the leader and the team. The planning process involves setting goals and objectives and preparing plans and schedules to accomplish them. The process forces leaders to look beyond their everyday activities and think about what they want to happen in the future. Involving team members in the process will encourage their commitment. Determine your current planning and implementation skills Identify steps in planning and implementation process Practice planning and implementation skills in various club roles Project 6: Organizing and Delegating Leaders must ensure the team is organized and capable of accomplishing goals and objectives, and they must provide the structure in which the team will operate. Delegation also plays a major role. A leaders should accomplish functions that only he or she has the knowledge and authority to do and delegate all other tasks to team members. Determine your current skills in organizing and delegating Identify steps in the organizing and delegating process Practice skills in organizing and delegating during various club roles Project 7: Developing Your Facilitation Skills A facilitator establishes the structure of the team needs to function effectively, ensures the structure is working and removes obstacles that may be impeding progress. A facilitator also resolves conflicts that are inevitable any time two or more people are required to work together. Good facilitation skills can help the group reach a resolution. Determine your current facilitation abilities Identify facilitation strategies Practice facilitation skills in various meeting roles Project 8: Motivating People A motivated team can overcome obstacles of all types to achieve its goals. A leader creates and maintains an environment where team members are likely to become motivated. Leaders find out what motivates team members, then develops reward systems that match what team members value. They also look for ways to reward team members for doing the right things. Determine your current motivational skills Identify conditions that motivate people Practice motivational skills while serving in club roles Page 6 of 8

The Competent Leader Manual Project 9: Mentoring A mentor recognizes an individual who has less experience and cultivates that person's potential and talents and helps him or her succeed. Leaders are also mentors. You can be a mentor by offering someone opportunities for skill development, helping the person recognize areas needing work, providing helpful advice, being a role model, and encouraging the person to think for himself or herself. Determine your current mentoring skills Identify the steps in being a good mentor Practice mentoring skills in various club roles Project 10 Team Building Teams offer great benefits. Team members have a variety of knowledge and skills, which results in more creativity and greater productivity. When a good team is in place, a leader has more time to devote to leadership issues. Team members must be carefully chosen and trained and encouraged to openly discuss issues with you and among themselves. Determine your current team-building skills Identify steps in building a team Practice team-building skills while serving in various club roles Page 7 of 8

Advanced Communication Manuals The Entertaining Speaker The Entertaining Speaker Resources for Entertainment Make Them Laugh A Dramatic Talk Speaking After Dinner Speaking to Inform The Speech to Inform Resources for Informing The Demonstration Talk A Fact-Finding Report The Abstract Concept Public Relations The Public Relations Speech Resources for Goodwill The Persuasive Approach Speaking Under Fire The Media Speech The Discussion Leader The Seminar Solution The Round Robin Pilot a Panel Make it Make Believe (Role-Playing) The Workshop Leader Specialty Speeches Speak off the Cuff Uplift the Spirit Sell a Product Read Out Loud Introduce the Speaker Speeches by Management The Briefing The Technical Speech Manage and Motivate The Status Report Confrontation: The Adversary Relationship The Professional Speaker The Keynote Address Speaking to Entertain The Sales Training Speech The Professional Seminar The Motivational Speech Persuasive Speaking The Effective Salesperson Conquering the Cold Call The Winning Proposal Addressing the Opposition The Persuasive Leader Communicating on Television Straight Talk The Talk Show When You re the Host The Press Conference Training on Television Storytelling The Folk Tale Let s Get Personal The Moral of the Story The Touching Story Bringing History to Life Interpretive Reading Read a Story Interpreting Poetry The Monodrama The Play The Oratorical Speech Interpersonal Communication Conversing with Ease The Successful Negotiator Diffusing Verbal Criticism The Coach Asserting Yourself Effectively Special Occasion Speeches Mastering the Toast Speaking in Praise The Roast Presenting an Award Accepting an Award Humorously Speaking Warm up Your Audience Leave them with a Smile Make them Laugh Keep them Laughing The Humorous Speech Technical Presentations The Technical Briefing The Proposal The Nontechnical Audience Presenting a Technical Paper The Team Technical Presentation Page 8 of 8