LINKS Tutorial #1: P&L Statements. Katrina A. Zalatan & Randall G. Chapman



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LINKS Tutorial #1: P&L Statements Katrina A. Zalatan & Randall G. Chapman In LINKS, you receive several financial reports after every simulation round. The first several pages of your report are "P&L Statements" that show what Profits (P) or Losses (L) resulted from your company's operations. This tutorial introduces you to P&L statements by walking you through some example reports. You'll also find some helpful tips to help you start analyzing your own P&L statements. Here's how this tutorial is organized: Starting On Page: PART 1: Overview 2 PART 2: Product P&L Statements 3 Exercise: Topic: Page: 1 Revenue 4 2 Variable Costs and Gross Margin 6 3 Fixed Costs 10 4 Operating Income 12 TIPS for Analyzing Product P&Ls 13 PART 3: Corporate P&L Reports 14 Exercise Question: Topic: Page: 1 Net Income Defined 16 2 Corporate Variable Costs 16 3a,b,c Net Income and Net Income as % Revenue 16 3d Historical Corporate P&L Statement 16 TIPS for Analyzing Corporate P&L Reports 17 PART 4: Links to the Performance Evaluation Report 18 Exercise: Topic: Page: 6 Net Income to Revenue Performance Metric 18 Zalatan & Chapman: LINKS Tutorial #1 Page 1 Revised November/2012

1. Overview In LINKS, you'll receive a Corporate P&L (profit-and-loss) Statement and Product P&L Statements for each of your products after every simulation round. The graphic below shows the interrelationship between these reports for a fictitious LINKS company: ***************************************************************************** PRODUCT 5-1 P&L STATEMENT, ROUND 14 ****************************************************************************** PAGE 4 ***************************************************************************** PRODUCT 5-2 P&L STATEMENT, ROUND 14 PAGE 5 All Regions Region ****************************************************************************** 1 Region 2 Region 3 (TOTAL ) (Europe ) (U.S.A. ) (Asia) ------------ ------------ ------------ ------------ All Regions Region 1 Region 2 Region 3 (TOTAL ) (Europe ) (U.S.A. ) (Asia ) Active? Ch#1,2 Yes Yes Yes ------------ ------------ ------------ ------------ Sales Volume, Ch#1 13,500 4,900 Active? Ch#1,2 4,400 6,500 Yes Yes Yes Yes Yes Yes Sales Volume, Ch#2 13,750 4,570 5,451 4,835 Sales Volume, Ch#1 11,300 4,200 3,400 3,700 Price, Ch#1,2 316 466 320 Sales Volume, 320 Ch#2 32011,115 3,862 3,171 4,082 Revenues 10,682,580 3,624,500 Price, 3,860,950 Ch#1,2 4,014,000 376 529 380 529 380 529 370 529 -Product Costs 3,591,240 1,488,493 1,548,379 1,781,634 -Order Processing 384,000 Revenues 10,136,835 3,638,998 2,969,459 3,528,378 -Replacement Parts 67,980 23,691 -Product Costs 24,718 27,649 4,343,959 1,569,301 1,265,070 1,509,588 -RFID Costs 148,500 -Order Processing 311,960 109,488 89,704 112,768 -Duties & Tariffs 181,656 -Replacement 0 193,047 Parts 321,118 128,959 36,894 47,738 44,327 ------------ ------------ -RFID ------------ Costs ------------ 124,300 46,200 37,400 40,700 Gross Margin 6,309,204 2,112,316 -Duties 2,094,806 & Tariffs 1,883,599 148,472 0 148,472 0 ------------ ------------ ------------ ------------ Fixed Costs: Gross Margin 5,079,185 1,877,115 1,381,075 1,820,995 Administrative O/H 666,827 232,889 234,669 236,300 Marketing, Ch#1 300,000 100,000 Fixed Costs: 100,000 100,000 Marketing, Ch#2 350,000 100,000 Administrative 150,000 O/H 150,000 874,034 252,650 325,750 295,634 Service Outsourcing 334,000 36,540 Marketing, 34,020 Ch#1 38,115 450,000 150,000 150,000 150,000 Total Fixed Costs 1,650,827 584,089 Marketing, 624,529 Ch#2 641,070 450,000 150,000 150,000 150,000 ------------ ------------ Service ------------ Outsourcing ------------ 334,000 122,000 104,000 108,000 Operating Income 4,658,377 1,528,227 Total 1,470,277 Fixed Costs 1,242,529 2,108,034 674,650 729,750 703,634 ------------ ------------ ------------ ------------ ============================================================================= Operating Income 2,971,151 1,202,465 651,325 1,117,361 ******************************************************************** Distribution Center? ============================================================================= 2 1 2 CORPORATE Sales Volume P&L STATEMENT, Forecast, ROUND Ch#1 14 5,300 PAGE 5,400 2 Distribution Center? 4,900 2 Owned 1 3rd-Party 2 Owned ******************************************************************** Sales Volume Forecast, Ch#2 5,700 4,800 5,400 0 Outsourced 0 Outsourced 0 Outsourced All Products Product 5-1 Product 5-2 Service Center: CSR ------------ Monthly Salary ------------ 2,100 ------------ s Volume 2,100 Forecast, Ch#1 2,100 Service Center: CSR Hires Sales 4 Volume Forecast, 3 Ch#2 2 Sales Service Volume Center: CSR Fires 49,665 27,250 0 22,415 0 0 5,300 5,700 5,400 4,800 4,900 5,400 Service Center: Time Allocation Unfilled Orders 0 60% Service Center: 60% CSR 2, 0 0 55% 2 Standard 1 Minimum 3 Enhanced Product 9-1 Long-Term Sales Volume Forecast, 2-Months Product Hence: 5-1 Long-Term 32,760 Sales Volume Forecast, 2-Months Hence: 32,760 Price Product 9-1 Long-Term Sales Volume 419 Forecast, 392 3-Months Product Hence: 452 5-1 Long-Term 33,000 Sales Volume Forecast, 3-Months Hence: 33,000 Revenues Product 9-1 Configuration: 20,819,415 H1111S 10,682,580 10,136,835 Product 5-1 Configuration: -Product Costs 7,935,199 3,591,240 4,343,959 -Order Processing 695,960 384,000 311,960 -Replacement Parts 196,939 67,980 128,959 -RFID Costs 272,800 148,500 124,300 -Transportation Costs 1,383,613 +Transportation Rebate 0 -Duties & Tariffs 330,128 181,656 148,472 ------------ ------------ ------------ Gross Margin 10,004,776 6,309,204 5,079,185 Fixed Costs: Administrative O/H 1,540,861 666,827 874,034 Consulting Fees 0 Corporate O/H 500,000 Disposal Sales 313,493 Distribution FC 100,000 Emergency Procurement 123,000 Emergency Production 0 Information Technology 21,000 Introductions 0 Inventory Charges 470,858 Marketing 1,550,000 650,000 900,000 Plant Capacity FC 100,000 Procurement FC 15,000 Production FC 47,000 Reconfigurations 140,000 Research Studies 222,000 Service Outsourcing 674,000 404,400 269,600 Unfilled Handling 0 Total Fixed Costs 5,817,212 1,721,227 2,043,634 ------------ ------------ ------------ Operating Income 4,187,564 4,587,977 3,035,551 ------------ ------------ ------------ Non-Operating Income -38,322 Patent Royalties 0 Less: Taxes -1,775,783 ============ Net Income 2,373,459 ============ The Corporate P&L summarizes all profits and losses for the company. The results for "all regions" from each Product P&L Report is also summarized on the Corporate P&L. Let's walk through each of these reports in more detail, starting with Product P&L Statements. Zalatan & Chapman: LINKS Tutorial #1 Page 2 Revised November/2012

2. Product P&L Statements After every simulation round, you'll receive a Product P&L statement for each of your products. Each Product P&L Statement consists of five sections: ****************************************************************************** PRODUCT 5-2 P&L STATEMENT, ROUND 14 PAGE 5 ****************************************************************************** All Regions Region 1 Region 2 Region 3 (TOTAL ) (Europe ) (U.S.A. ) (Asia ) ----------- ----------- ----------- ----------- Active? Ch#1,2 Yes Yes Yes Yes Yes Yes Sales Volume, Ch#1 11,300 4,200 3,400 3,700 Sales Volume, Ch#2 11,115 3,862 3,171 4,082 Price, Ch#1,2 376 529 380 529 380 529 370 529 Revenues 10,136,835 3,638,998 2,969,459 3,528,378 -Product Costs 4,343,959 1,569,301 1,265,070 1,509,588 -Order Processing 311,960 109,488 89,704 112,768 -Replacement Parts 128,959 36,894 47,738 44,327 -RFID Costs 124,300 46,200 37,400 40,700 -Duties & Tariffs 148,472 0 148,472 0 ----------- ----------- ---------- ---------- Gross Margin 5,079,185 1,877,115 1,381,075 1,820,995 Fixed Costs: Administrative O/H 874,034 252,650 325,750 295,634 Marketing, Ch#1 450,000 150,000 150,000 150,000 Marketing, Ch#2 450,000 150,000 150,000 150,000 Service Outsourcing 334,000 122,000 104,000 108,000 Total Fixed Costs 2,108,034 674,650 729,750 703,634 ----------- ----------- ---------- ---------- Operating Income 2,971,151 1,202,465 651,325 1,117,361 ============================================================================= Distribution Center? 2 Owned 1 3 rd -Party 2 Owned RFID Outsource/Insource 0 0 0 Sales Volume Forecast, Ch#1 5,300 5,400 4,900 Sales Volume Forecast, Ch#2 5,700 4,800 5,400 Service Outsourcing 2 Standard 1 Minimum 3 Enhanced Product 5-1 Long-Term Sales Volume Forecast, 2-Months Hence: 32,760 Product 5-1 Long-Term Sales Volume Forecast, 3-Months Hence: 33,000 Product 5-1 Configuration: M55532 1 2 3 4 5 Revenue- Related Information Variable Costs & Gross Margin Fixed Costs Operating Income Summary of LINKS decisions for the round The first four sections of this report are what really comprise the financial statement. These first four sections are similar to what you'd find on most P&L or "income" statements in real-world firms. Let's explore each of these four sections and see what information they convey. Zalatan & Chapman: LINKS Tutorial #1 Page 3 Revised November/2012

1 Revenue-Related Information ("The Top Line") ****************************************************************************** PRODUCT 5-2 P&L STATEMENT, MONTH 14 PAGE 5 ****************************************************************************** All Regions Region 1 Region 2 Region 3 (TOTAL ) (Europe ) (U.S.A. ) (Asia ) ------------ ------------ ------------ ------------ Active? Ch#1,2 Yes Yes Yes Yes Yes Yes Sales Volume, Ch#1 11,300 4,200 3,400 3,700 Sales Volume, Ch#2 11,115 3,862 3,171 4,082 Price, Ch#1,2 376 529 380 529 380 529 370 529 Revenues 10,136,835 3,638,998 2,969,459 3,528,378 At the top of each Product P&L Statement, you'll find revenue-related information for each region in which your product is sold. Revenue is the Ldollars coming into your firm as a result of your product sales. Revenue is simply calculated as: Sales Volume (in units) x Unit Price = Revenue For example, in Region 1/Channel 1: 4,200 x $380/unit = $1,596,000 in revenue EXERCISE #1: Revenue Work through each of the following questions, then check out the "answers" on the next page 1. Calculating Revenue: Assume your firm sold 3,300 units in Region 2/Channel 1 for a price of $320 per unit in round 5. What was your revenue for this channel in round 5? 2. Impacting Revenue: Unit sales volume is obviously a key driver of revenue in this simulation. What can you do to increase volume? Zalatan & Chapman: LINKS Tutorial #1 Page 4 Revised November/2012

EXERCISE #1: ANSWERS 1. 3,300 x $320 = $1,056,000 in revenue 2. In LINKS, there are several actions that could increase volume: Changing price (typically a price decrease increases volume). Improve "Product Quality" Perceptions that are influenced by product configuration and product failure rate. Improve "Service Quality" Perceptions that are influenced by CSR (customer service representative) call capacity, service call volume, and service salary. Improve "Availability" Perceptions that are influenced by channels, marketing spending, and unfilled orders. Of course, all of these actions need to attract customers to your offering as compared to what competitors are offering to generate demand. 2 Variable Costs and Gross Margin ***************************************************************************** PRODUCT 5-2 P&L STATEMENT, MONTH 14 PAGE 5 ***************************************************************************** All Regions Region 1 Region 2 Region 3 (TOTAL ) (Europe ) (U.S.A. ) (Asia ) ------------ ------------ ------------ ------------ Active? Ch#1,2 Yes Yes Yes Yes Yes Yes Sales Volume, Ch#1 11,300 4,200 3,400 3,700 Sales Volume, Ch#2 11,115 3,862 3,171 4,082 Price, Ch#1,2 376 529 380 529 380 529 370 529 Revenues 10,136,835 3,638,998 2,969,459 3,528,378 -Product Costs 4,343,959 1,569,301 1,265,070 1,509,588 -Order Processing 311,960 109,488 89,704 112,768 -Replacement Parts 128,959 36,894 47,738 44,327 -RFID Costs 124,300 46,200 37,400 40,700 -Duties & Tariffs 148,472 0 148,472 0 ------------ ------------ ------------ ------------ Gross Margin 5,079,185 1,877,115 1,381,075 1,820,995 For every unit sold, your firm pays product, transportation, and replacement parts costs throughout your product's warranty period. If the product is not made in the region you sell it in, then you also have to pay duties and tariffs on a per product basis. These costs (product costs, order processing, replacement parts, RFID (radio frequency identification) costs, and duties and tariffs) are variable costs because the total Ldollar amount per region varies with the number of units you sell. Zalatan & Chapman: LINKS Tutorial #1 Page 5 Revised November/2012

Gross margin tells you how much profit you have after you subtract variable costs: Gross Margin = Revenues - Variable Costs Ideally, you d like your gross margin in every region to be high, so that your firm has profits after all other costs are subtracted. EXERCISE #2: Variable Costs and Gross Margin 1. Variable Costs: Review the Product P&L excerpt on page 5. What were the total variable costs listed on this report for Region 1? 2. Variable Costs: These costs are called "variable" because: a. They tend to vary a lot through time. b. No two costs are ever exactly the same in any given round. c. The total amount varies with the number of units sold. d. a and c e. None of the above. 3. Variable Costs: Identify which (if any) of the following factors influence product costs in LINKS: a. Product configuration. b. Raw material costs. c. Component costs. d. Production costs. e. Labor costs. 4. Variable Costs: Identify which (if any) of the following factors influence replacement parts costs: a. Past sales volumes. b. Raw material costs. c. Failure rate. d. Warranty. e. Service availability. Zalatan & Chapman: LINKS Tutorial #1 Page 6 Revised November/2012

EXERCISE #2: Continued 5. Variable Costs: Identify which (if any) of the following factors influence duties and tariffs: a. Sales volume. b. Selling price. c. Production location. d. Production costs. e. Transportation. 6. a. Gross Margin: In the example report on page 5, which of the three regions for Firm 5 has the highest gross margin per unit? b. Gross Margin: What appears to be causing differences in gross margin per unit between regions? 7. Gross Margin: What can a firm do (if anything) to increase their gross margin per product per region? Zalatan & Chapman: LINKS Tutorial #1 Page 7 Revised November/2012

EXERCISE #2: ANSWERS 1. $1,569,301 + $109,488 + $36,894 + $46,200 = $1,761,883 2. c 3. All (a through e) 4. a, c, d 5. a, b, c 6. a. At $234.00 per unit, Region 3 is slightly higher than Region 1: $234.00 = $1,820,995/(3,700 + 4,082) b. Since product costs per unit were similar for all regions, the biggest difference appears to be duties and tariffs - which are causing gross margin per unit to be lowest in Region 2. This must mean that Firm 5 is shipping finished Product 5-2s from their plant in Region 1 to a DC2. Region 3 must be using postponed production at a DC3 because they incurred no duties or tariffs in this region. Keep in mind that gross margin does not account for other costs associated with distribution and postponed production (like distribution operation expenses, transportation, inventory, etc.). These costs are on the Corporate P&L Statement that you'll explore later in this tutorial. 7. You could: Increase price while holding or decreasing variable costs. Decrease variable costs while holding or increasing price. Now let's learn more about fixed costs Zalatan & Chapman: LINKS Tutorial #1 Page 8 Revised November/2012

3 Fixed Costs ***************************************************************************** PRODUCT 5-2 P&L STATEMENT, ROUND 14 PAGE 5 ***************************************************************************** All Regions Region 1 Region 2 Region 3 (TOTAL ) (Europe ) (U.S.A. ) (Asia ) ----------- ----------- ----------- ----------- Active? Ch#1,2 Yes Yes Yes Yes Yes Yes Sales Volume, Ch#1 11,300 4,200 3,400 3,700 Sales Volume, Ch#2 11,115 3,862 3,171 4,082 Price, Ch#1,2 376 529 380 529 380 529 370 529 Revenues 10,136,835 3,638,998 2,969,459 3,528,378 -Product Costs 4,343,959 1,569,301 1,265,070 1,509,588 -Order Processing 311,960 109,488 89,704 112,768 -Replacement Parts 128,959 36,894 47,738 44,327 -RFID Costs 124,300 46,200 37,400 40,700 -Duties & Tariffs 148,472 0 148,472 0 ----------- ----------- ----------- ----------- Gross Margin 5,079,185 1,877,115 1,381,075 1,820,995 Fixed Costs: Administrative O/H 874,034 252,650 325,750 295,634 Marketing, Ch#1 450,000 150,000 150,000 150,000 Marketing, Ch#2 450,000 150,000 150,000 150,000 Service Outsourcing 334,000 122,000 104,000 108,000 Total Fixed Costs 2,108,034 674,650 729,750 703,634 Fixed costs are the remaining expenses you spend each simulation round to generate revenue for your firm. These costs are "fixed" because they remain the same regardless of the number of units you sell during a simulation round. (By contrast, variable costs vary according to the number of units sold.) Overhead-related (O/H) fixed costs occur indirectly as a result Administrative Overhead. Forecasting inaccuracy influences Administrative Overhead, with Administrative Overhead increasing 1% for every 1% inaccuracy in sales volume forecasts (to a maximum of double the base amount of Administrative Overhead). You make decisions about the other fixed costs (such as Marketing) directly each simulation round. Zalatan & Chapman: LINKS Tutorial #1 Page 9 Revised November/2012

EXERCISE #3: Fixed Costs 1. Definition: Fixed costs are called "fixed" because they: a. Stay the same from through time. b. Improve ("fix" themselves) by the end of the simulation. c. Do not vary with changes in sales volume. d. a and c 2. Comparison to Variable Costs: How do total fixed costs compare to total variable costs for our example Product 5-2 in round #14 (see report excerpt on previous page)? ANSWERS follow on the next page. Zalatan & Chapman: LINKS Tutorial #1 Page 10 Revised November/2012

EXERCISE #3: ANSWERS 1. c 2. Variable costs greatly exceed fixed costs overall, and for every region. In fact, total fixed costs were less than half of just product costs alone in every region. 4 Operating Income The "bottom line" on every P&L Statement is the profit resulting from operations - in this case, the profit from each product sold by your firm. This profit or "income from operations" is calculated as: Revenue - Variable Costs - Fixed Costs = Operating Income or Gross Margin - Fixed Costs = Operating Income The overall operating income for our example Firm 5 in round #14 was $2,971,151 (see report on next page). Zalatan & Chapman: LINKS Tutorial #1 Page 11 Revised November/2012

***************************************************************************** PRODUCT 5-2 P&L STATEMENT, ROUND 14 PAGE 5 ***************************************************************************** All Regions Region 1 Region 2 Region 3 (TOTAL ) (Europe ) (U.S.A. ) (Asia ) ----------- ----------- ----------- ----------- Active? Ch#1,2 Yes Yes Yes Yes Yes Yes Sales Volume, Ch#1 11,300 4,200 3,400 3,700 Sales Volume, Ch#2 11,115 3,862 3,171 4,082 Price, Ch#1,2 376 529 380 529 380 529 370 529 Revenues 10,136,835 3,638,998 2,969,459 3,528,378 -Product Costs 4,343,959 1,569,301 1,265,070 1,509,588 -Order Processing 311,960 109,488 89,704 112,768 -Replacement Parts 128,959 36,894 47,738 44,327 -RFID Costs 124,300 46,200 37,400 40,700 -Duties & Tariffs 148,472 0 148,472 0 ----------- ----------- ----------- ----------- Gross Margin 5,079,185 1,877,115 1,381,075 1,820,995 Fixed Costs: Administrative O/H 874,034 252,650 325,750 295,634 Marketing, Ch#1 450,000 150,000 150,000 150,000 Marketing, Ch#2 450,000 150,000 150,000 150,000 Service Outsourcing 334,000 122,000 104,000 108,000 Total Fixed Costs 2,108,034 674,650 729,750 703,634 ------------ ------------ ------------ ------------ Operating Income 2,971,151 = 1,202,465 + 651,325 + 1,117,361 EXERCISE #4: Operating Income 1. Definition: Operating income equals revenues less: a. Fixed costs b. Variable costs c. Gross margin d. b and c e. a and b 2. a. Comparison Between Regions: Which region was the most profitable for our example Firm 5 in round #14? Which was the least profitable? b. Impacting Operating Income: What are some ways that Firm 5 could increase their operating income for Product 5-2 in the future? Zalatan & Chapman: LINKS Tutorial #1 Page 12 Revised November/2012

GETTI EXERCISE #4: ANSWERS 1. e 2. a. Region 1 was most profitable; Region 2 was least profitable. b. Generally speaking, Firm 5 could increase operating income by: Increasing revenues while keeping costs the same or less. Decreasing costs while keeping revenues constant (or decreasing revenues at a slower rate than costs). Firm 5 obviously had some problems with their demand forecasting (as evidenced by their high Administrative Overhead); this may be a good area to start improvements. TIPS FOR ANALYZING PRODUCT P&L STATEMENTS Here are some things you and your company team may want to explore about your own Product P&L Statements: Calculate all costs as a percentage (%) of revenue each round. What costs have the greatest impact on your profitability in each region? Compare these results from round to round. What's changed? Why? Calculate the gross margin per unit for every region and every channel. Which are the most profitable? Least profitable? Why? Could these results be changed? How? Should you add or delete any channels? What revenue, cost, and profit results would be helpful to track each round? Why? How would you use this information? Now let's move on to exploring the Corporate P&L Statement Zalatan & Chapman: LINKS Tutorial #1 Page 13 Revised November/2012

3. Corporate P&L Reports The Corporate P&L Statement provides a snapshot of profit from the operations of the entire firm - including the "All Regions" columns from each Product P&L Statement. ******************************************************************* CORPORATE P&L STATEMENT, ROUND 14 PAGE 2 ******************************************************************* All Products Product 5-1 Product 5-2 ------------ ----------- ----------- Costs not found on the Product P&L are also included, like... Sales Volume 49,665 27,250 22,415 Price 419 392 452 Revenues 20,819,415 10,682,580 10,136,835 -Product Costs 7,935,199 3,591,240 4,343,959 -Order Processing 695,960 384,000 311,960 -Replacement Parts 196,939 67,980 128,959 -RFID Costs 272,800 148,500 124,300 -Transportation Costs 1,383,613 +Transportation Rebate 0 -Duties & Tariffs 330,128 181,656 148,472 ----------- ----------- ---------- Gross Margin 10,004,776 6,309,204 5,079,185 Fixed Costs: Administrative O/H 1,540,861 666,827 874,034 Consulting Fees 0 Corporate O/H 500,000 Disposal Sales 313,493 Distribution FC 100,000 Emergency Procurement 123,000 Emergency Production 0 Information Technology 21,000 Introductions 0 Inventory Charges 470,858 Marketing 1,550,000 650,000 900,000 Plant Capacity FC 100,000 Procurement FC 15,000 Production FC 47,000 Reconfigurations 140,000 Research Studies 222,000 Service Outsourcing 674,000 404,400 269,600 Unfilled Handling 0 Total Fixed Costs 5,817,212 1,721,227 2,043,634 ------------ ---------- ---------- Operating Income 4,187,564 4,587,977 3,035,551 ------------ ---------- ---------- Non-Operating Income -38,322 Patent Royalties 0 Less: Taxes -1,775,783 ============ Net Income 2,373,459 transportation costs (a variable cost), transportation rebate (a 20% discount for using a single shipper), and several fixed costs (in bold). Each of these corporate-level fixed costs is detailed in your LINKS participant s manual. Non-operating income and taxes are also included, resulting in a total income "net" (less) all costs and taxes. Zalatan & Chapman: LINKS Tutorial #1 Page 14 Revised November/2012

The Historical Corporate P&L Statement is also available. This report (example below) shows "All Products" results from the current Corporate P&L Statement and the Corporate P&L Statement for the past round, and it shows each line item expressed as percentages of revenue each round. ************************************************************************** HISTORICAL CORPORATE P&L STATEMENT, ROUND 14 PAGE 3 ************************************************************************** Previous (Month 13) Current (Month 14) ---------------------- -------------------- Sales Volume 56,549 49,665 Unfilled 0 0 Price 395 419 Revenues 22,346,945 100.0% 20,819,415 100.0% -Product Costs 9,459,846 42.3% 8,903,959 42.8% -Order Processing 0.0% 0.0% -Replacement Parts 201,372.9% 196,939.9% -RFID Costs 0.0% 0.0% -Transportation Costs 1,584,032 7.1% 1,383,613 6.6% +Transportation Rebate 0.0% 0.0% -Duties & Tariffs 385,861 1.7% 330,128 1.6% ---------- --------- ---------- --------- Gross Margin 10,715,834 48.0% 10,004,776 48.1% Fixed Costs: Administrative O/H 1,378,527 6.2% 1,540,861 7.4% Consulting Fees 0.0% 0.0% Corporate O/H 500,000 2.2% 500,000 2.4% Disposal Sales 0.0% 313,493 1.5% Distribution FC 325,000 1.5% 100,000.5% Emergency Procurement 135,000.6% 123,000.6% Emergency Production 855,000 3.8% 0.0% Information Technology 14,000.1% 21,000.1% Introductions 0.0% 0.0% Inventory Charges 515,905 2.3% 470,858 2.3% Marketing 1,750,000 7.8% 1,550,000 7.4% Plant Capacity FC 100,000.4% 100,000.5% Procurement FC 15,000.1% 15,000.1% Production FC 47,000.2% 47,000.2% Reconfigurations 0.0% 140,000.7% Research Studies 125,000.6% 222,000 1.1% Service Outsourcing 674,000 3.0% 668,000 3.2% Unfilled Handling 0.0% 0.0% Total Fixed Costs 6,434,432 28.8% 5,811,212 27.9% ------------ --------- --------- --------- Operating Income 4,281,402 19.2% 4,193,564 20.1% ------------ --------- --------- --------- Non-Operating Income -42,317 -.2% -38,322 -.2% Patent Royalties 0 0.0% 0 0.0% Less: Taxes -1,684,107-7.5% -1,775,783-8.5% ============ ========== ========== ========= Net Income 2,554,978 11.4% 2,379,459 11.4% ============ ========== ========== ========= This report enables you to compare results from round to round and identify changes that require further investigation. Zalatan & Chapman: LINKS Tutorial #1 Page 15 Revised November/2012

EXERCISE #5: Corporate P&L Reports 1. Net Income Definition: Net income equals: a. Operating income. b. Non-operating income. c. Operating income less taxes. d. Non-operating income less taxes. e. a and b f. c and d 2. Corporate Variable Costs: (True/False) The Product P&L Statement includes all variable costs included on the Corporate P&L Statement. 3. a. Net Income: Using the Historical Corporate P&L Statement on the previous page, calculate the percentage change in Firm 5's net income from round #13 to round #14? b. Net Income: Is this percentage change in net income a satisfactory result for Firm 5? c. Net Income as % of Revenue: How did net income change as a percent of revenue from round #13 to round #14? What does this mean? d. Historical Corporate P&L: What were the biggest changes in the Corporate P&L results from round #13 to round #14? Zalatan & Chapman: LINKS Tutorial #1 Page 16 Revised November/2012

EXERCISE #5: ANSWERS 1. f 2. False. The Product P&L Statement doesn t include transportation costs. You could calculate this, given the total amount of transportation cost on the Corporate P&L, your known decisions for the round, and the rules from the LINKS simulation manual. 3. a. (2,379,459-2,554,978)/2,554,978-0.0687 which, in percentage terms, equals -6.87% b. That depends on what Firm 5's objectives were for the round. It also depends on what other firms' results were in Industry Z. c. It remained at 11.4% although the actual net income amount was less in round #14. d. Revenue was down about 7.3%, apparently due to a volume drop and a price increase on average. This would be something Firm 5 should investigate and understand before they make decisions for round #15. Fixed costs improved overall in round #14, with the biggest improvement being an emergency production reduction. Firm 5 should investigate whether this was a planning improvement or the result of an unexpected sales volume decrease. TIPS FOR ANALYZING CORPORATE P&L REPORTS Here are some things you and your company team may want to explore on your own current and historical Corporate P&L Statements: Costs as a percentage (%) of revenue. What costs have the greatest impact on your profitability? Why? Compare these results from round to round. What's changed? Why? Calculate the average gross margin per unit for each product. Which is more profitable? Why? Could these results be changed? How? Should you consider reallocation of your resources between products? How has your net income changed from round to round? Why? Are there any corporate results you should record and track each round? Why? How would you use this information? Zalatan & Chapman: LINKS Tutorial #1 Page 17 Revised November/2012

4. Links to the Performance Evaluation Report The first page of your report packet each round is a Performance Evaluation Report. The first two financial metrics on this report relate directly to your P&L statements. Here is an excerpt of the round #14 Performance Evaluation Report for our fictitious Firm 5: **************************************************************** PERFORMANCE EVALUATION REPORT, ROUND 14 PAGE 1 **************************************************************** Industry Firm 5 Average FINANCIAL Net Income to Revenues 11.4% 8.4% Change in Net Income to Revenues 0.0%.1% Referring back to the round #14 Historical Corporate P&L Statement on page 15, you could see that: Net Income to Revenues = Net Income/Revenues = $2,379,459/$20,819,415 11.4% The "Change in Net Income to Revenues" for Firm 5 was reported as zero percent (from 11.4% in round #13 to 11.4% in round #14). EXERCISE #6: Net Income to Revenues 1. Net Income to Revenues: How did Firm 5's "Net Income to Revenues" metric compare to the "Industry Z Average" for round #14? 2. Net Income to Revenues: (True/False) Firm 5's ratio of net income to revenues increased about 13% from round #13 to round #14. Zalatan & Chapman: LINKS Tutorial #1 Page 18 Revised November/2012

EXERCISE #6: ANSWERS 1. It was above the industry average. 2. False, the ratio didn t change at all. READY TO LEARN MORE? Other LINKS tutorials available via the LINKS web site include: 2. Inventory Tracking 3. Balance Sheets 4. Forecasting More advanced tutorials provide "hands-on" problems for you to use financial data to assess the profitability of: 5. Inventory or Emergency Production? 6. Reconfiguration 7. Distribution Alternatives 8. Postponed Production Zalatan & Chapman: LINKS Tutorial #1 Page 19 Revised November/2012