Hitachi Vitual Stoage Platfom FASTFIND LINKS Contents Poduct Vesion Getting Help MK-90RD7028-15
2010-2014 Hitachi, Ltd. All ights eseved. No pat of this publication may be epoduced o tansmitted in any fom o by any means, electonic o mechanical, including photocopying and ecoding, o stoed in a database o etieval system fo any pupose without the expess witten pemission of Hitachi, Ltd. (heeinafte efeed to as "Hitachi") and Hitachi Data Systems Copoation (heeinafte efeed to as "Hitachi Data Systems"). Hitachi and Hitachi Data Systems eseve the ight to make changes to this document at any time without notice and assume no esponsibility fo its use. This document contains the most cuent infomation available at the time of publication. hen new and/o evised infomation becomes available, this entie document will be updated and distibuted to all egisteed uses. Some of the featues descibed in this document may not be cuently available. Refe to the most ecent poduct announcement o contact you local Hitachi Data Systems sales office fo infomation about featue and poduct availability. Notice: Hitachi Data Systems poducts and sevices can be odeed only unde the tems and conditions of the applicable Hitachi Data Systems ageement(s). The use of Hitachi Data Systems poducts is govened by the tems of you ageement(s) with Hitachi Data Systems. Hitachi is a egisteed tademak of Hitachi, Ltd. in the United States and othe counties. Hitachi Data Systems is a egisteed tademak and sevice mak of Hitachi, Ltd. in the United States and othe counties. ShadowImage and TueCopy ae egisteed tademaks of Hitachi Data Systems. AIX, SCON, FICON, FlashCopy, IBM, MVS/SA, MVS/XA, OS/390, S/390, VM/SA, VS/SA, z/os, zseies, z/vm, and zvs ae egisteed tademaks o tademaks of Intenational Business Machines Copoation. Micosoft poduct sceen shot(s) epinted with pemission fom Micosoft Copoation. Oacle and Java ae egisteed tademaks of Oacle and/o its affiliates. All othe tademaks, sevice maks, and company names ae popeties of thei espective ownes. 1ii
Contents Peface............................................ vii Intended audience.............................................viii Poduct vesion...............................................viii Document evision level.........................................viii Changes in this evision......................................... ix Refeenced documents.......................................... ix Document oganization......................................... ix Document conventions........................................... x Convention fo stoage capacity values.............................. xi Accessing poduct documentation.................................. xi Getting help................................................. xii Comments.................................................. xii 1 Hitachi Stoage Navigato messages and eo codes........... 1-1 Stoage Navigato messages..................................... 1-2 Message window fomat........................................ 1-2 Advanced message window..................................... 1-4 Stoage Navigato eo codes................................... 1-5 2 Message (pat code goup 00nnn)........................ 2-1 Pat code 00001............................................. 2-3 Pat code 00002............................................. 2-9 Pat code 00003............................................ 2-12 Pat code 00004............................................ 2-14 Pat code 00005............................................ 2-15 Pat code 00006............................................ 2-15 Pat code 00007............................................ 2-16 Pat code 00010............................................ 2-17 Pat code 00021............................................ 2-18 Pat code 00022............................................ 2-19 Pat code 00110............................................ 2-19 Contents iii
code 00122............................................ 2-21 Pat code 00190............................................ 2-22 Pat code 00221............................................ 2-24 Pat code 00222............................................ 2-25 Pat code 00290............................................ 2-36 Pat code 00305............................................ 2-39 Pat code 00310............................................ 2-40 Pat code 00405............................................ 2-41 Pat code 00407............................................ 2-47 Pat code 00410............................................ 2-48 Pat code 00605............................................ 2-49 Pat code 00621............................................ 2-60 Pat code 00622............................................ 2-61 Pat code 00710............................................ 2-65 Pat code 00722............................................ 2-66 Pat code 00810............................................ 2-66 3 Message (pat code goup 01nnn)........................ 3-1 Pat code 01005............................................. 3-2 Pat code 01022............................................ 3-11 Pat code 01305............................................ 3-20 Pat code 01310............................................ 3-21 4 Message (pat code goup 02nnn)........................ 4-1 Pat code 02005............................................. 4-2 Pat code 02010............................................. 4-6 5 Message (pat code goup 03nnn)........................ 5-1 Pat code 03005............................................. 5-2 Pat code 03010............................................ 5-22 Pat code 03022............................................ 5-22 Pat code 03121............................................ 5-30 Pat code 03122............................................ 5-30 Pat code 03205............................................ 5-37 Pat code 03222............................................ 5-42 Pat code 03305............................................ 5-43 6 Message (pat code goup 04nnn)........................ 6-1 Pat code 04005............................................. 6-2 Pat code 04010............................................. 6-5 7 Message (pat code goup 05nnn)........................ 7-1 Pat code 05105............................................. 7-2 iv Contents
code 05107............................................. 7-4 Pat code 05110............................................. 7-4 Pat code 05121............................................. 7-4 Pat code 05122............................................. 7-5 Pat code 05205............................................. 7-7 Pat code 05210............................................ 7-27 Pat code 05305............................................ 7-28 Pat code 05307............................................ 7-33 Pat code 05310............................................ 7-33 8 Message (pat code goup 06nnn)........................ 8-1 Pat code 06005............................................. 8-2 Pat code 06007............................................ 8-32 Pat code 06010............................................ 8-32 Pat code 06505............................................ 8-41 Pat code 06507........................................... 8-100 Pat code 06510........................................... 8-101 Pat code 06610........................................... 8-110 Pat code 06805........................................... 8-121 Pat code 06810........................................... 8-123 9 Message (pat code goup 07nnn)........................ 9-1 Pat code 07005............................................. 9-2 Pat code 07007............................................ 9-32 Pat code 07010............................................ 9-32 Pat code 07105............................................ 9-35 Pat code 07110............................................ 9-56 10 Message (pat code goup 08nnn)....................... 10-1 Pat code 08005............................................ 10-2 Pat code 08105............................................ 10-4 Pat code 08107........................................... 10-16 Pat code 08110........................................... 10-17 Pat code 08210........................................... 10-18 Pat code 08222........................................... 10-18 Pat code 08305........................................... 10-19 Pat code 08505........................................... 10-19 Pat code 08507........................................... 10-23 Pat code 08510........................................... 10-24 Pat code 08605........................................... 10-26 Pat code 08610........................................... 10-27 Pat code 08805........................................... 10-28 Pat code 08905........................................... 10-29 Contents v
11 Message (pat code goup 09nnn)....................... 11-1 Pat code 09005............................................ 11-2 Pat code 09007............................................ 11-3 Pat code 09010............................................ 11-3 Pat code 09105............................................ 11-4 Pat code 09107............................................ 11-6 Pat code 09110............................................ 11-7 Pat code 09205............................................ 11-9 Pat code 09210............................................11-13 Pat code 09605............................................11-13 Pat code 09610............................................11-17 12 Message (pat code goup 10nnn)....................... 12-1 Pat code 10010............................................ 12-2 Pat code 10121............................................ 12-2 Pat code 10122............................................ 12-3 Pat code 10126............................................ 12-5 13 Message (pat code goup 20nnn)....................... 13-1 Pat code 20020............................................ 13-3 Pat code 20121............................................ 13-8 Pat code 20122............................................13-10 Pat code 20123............................................13-13 Pat code 20222............................................13-17 Pat code 20305............................................13-18 Pat code 20322............................................13-19 Pat code 20422............................................13-19 Pat code 20520............................................13-20 Pat code 20522............................................13-21 Pat code 20525............................................13-22 Pat code 20624............................................13-23 Pat code 20705............................................13-24 Pat code 20721............................................13-27 Pat code 20722............................................13-27 Pat code 20825............................................13-29 Pat code 20921............................................13-30 Pat code 20922............................................13-30 vi Contents
Peface This document lists the eo codes and eo messages fo the Hitachi Stoage Navigato fo the Hitachi Vitual Stoage Platfom stoage system, and povides the ecommended action fo the eo conditions. Please ead this document caefully to undestand how to use this poduct, and maintain a copy fo efeence puposes. Intended audience Poduct vesion Document evision level Changes in this evision Refeenced documents Document oganization Document conventions Convention fo stoage capacity values Accessing poduct documentation Getting help Comments Peface vii
Intended audience Poduct vesion This document is intended fo system administatos, Hitachi Data Systems epesentatives, and authoized sevice povides who ae involved in installing, configuing, and opeating the Hitachi Vitual Stoage Platfom stoage system. Reades of this document should have at least the following knowledge and expeience: You should have a backgound in data pocessing and undestand RAID stoage systems and thei basic functions. You should be familia with the Stoage Navigato softwae fo the Vitual Stoage Platfom and have ead the Hitachi Stoage Navigato Use Guide. You should be familia with the opeating system and web bowse softwae on the system hosting the Stoage Navigato softwae. This document evision applies to Hitachi Vitual Stoage Platfom micocode 70-06-1x and late. Document evision level Revision Date Desciption MK-90RD7028-00 Octobe 2010 Initial Release MK-90RD7028-01 Decembe 2010 Supesedes and eplaces MK-90RD7028-00 MK-90RD7028-02 Decembe 2011 Supesedes and eplaces MK-90RD7028-01 MK-90RD7028-03 Mach 2011 Supesedes and eplaces MK-90RD7028-02 MK-90RD7028-04 June 2011 Supesedes and eplaces MK-90RD7028-03 MK-90RD7028-05 July 2011 Supesedes and eplaces MK-90RD7028-04 MK-90RD7028-06 Octobe 2011 Supesedes and eplaces MK-90RD7028-05 MK-90RD7028-07 Januay 2012 Supesedes and eplaces MK-90RD7028-06 MK-90RD7028-08 June 2012 Supesedes and eplaces MK-90RD7028-07 MK-90RD7028-09 June 2012 Supesedes and eplaces MK-90RD7028-08 MK-90RD7028-10 Octobe 2012 Supesedes and eplaces MK-90RD7028-09 MK-90RD7028-11 Novembe 2012 Supesedes and eplaces MK-90RD7028-10 MK-90RD7028-12 Decembe 2012 Supesedes and eplaces MK-90RD7028-11 MK-90RD7028-13 Januay 2013 Supesedes and eplaces MK-90RD7028-12 MK-90RD7028-14 June 2013 Supesedes and eplaces MK-90RD7028-13 MK-90RD7028-15 Apil 2014 Supesedes and eplaces MK-90RD7028-14 viii Peface
Changes in this evision Added the following eo numbes: 7001, 7002, 7003, 7051, 7052, 7053, 7054, 7055, 7100, 57004, 57671, 57681, 57791, 57908, 57909, 57915, 59304, 59305, 5014, 5110, 6091, 6610, 9002, 9201, 208524, 208530, 208533, 208536, and 208537. Deleted the following eo numbes: 6017, 7063, 9200, 9201, 5102, 5103, 5104, 5080, 6010, 6020, 6030, 6040, 6050, 6060, 6070, 6080, 6090, 6100, 6130, 6140, 6150, 6160, 6170, 6180, 6230, 6240, 6250, 6260, 6270, 6280, 56111, 56121, 56131, 56141, 56211, 56221, 56231, 56241, 56321, 56331, 56341, 56343, 56344, 56345, 56411, 56421, 56431, and 56441. Changed the following eo numbes: 6911, 008706, and 078278. Refeenced documents Hitachi Vitual Stoage Platfom Use and Refeence Guide, MK- 90RD7042 Hitachi Stoage Navigato Use Guide, MK-90RD7027 Document oganization The following table povides an oveview of the contents and oganization of this document. Click the chapte title in the left column to go to that chapte. The fist page of each chapte povides links to the sections in that chapte. Chapte Chapte 1, Hitachi Stoage Navigato messages and eo codes Chapte 2, Message (pat code goup 00nnn) Chapte 3, Message (pat code goup 01nnn) Chapte 4, Message (pat code goup 02nnn) Chapte 5, Message (pat code goup 03nnn) Chapte 6, Message (pat code goup 04nnn) Chapte 7, Message (pat code goup 05nnn) Chapte 8, Message (pat code goup 06nnn) Desciption Coves the vaious messages and eo codes eleased by the stoage system. Lists the eo messages that have pat code 0xxx and povides ecommended action to esolve the eo conditions. Lists the eo messages that have pat code 1xxx and povides ecommended action to esolve the eo conditions. Lists the eo messages that have pat code 2xxx and povides ecommended action to esolve the eo conditions. Lists the eo messages that have pat code 3xxx and povides ecommended action to esolve the eo conditions. Lists the eo messages that have pat code 4xxx and povides ecommended action to esolve the eo conditions. Lists the eo messages that have pat code 5xxx and povides ecommended action to esolve the eo conditions. Lists the eo messages that have pat code 6xxx and povides ecommended action to esolve the eo conditions. Peface ix
Chapte Chapte 9, Message (pat code goup 07nnn) Chapte 10, Message (pat code goup 08nnn) Chapte 11, Message (pat code goup 09nnn) Chapte 12, Message (pat code goup 10nnn) Chapte 13, Message (pat code goup 20nnn) Desciption Lists the eo messages that have pat code 7xxx and povides ecommended action to esolve the eo conditions. Lists the eo messages that have pat code 8xxx and povides ecommended action to esolve the eo conditions. Lists the eo messages that have pat code 9xxx and povides ecommended action to esolve the eo conditions. Lists the eo messages that have pat code 10xxx and povides ecommended action to esolve the eo conditions. Lists the eo messages that have pat code 20xxx and povides ecommended action to esolve the eo conditions. Document conventions This document uses the following typogaphic conventions: Convention Desciption Bold Italic Indicates text on a window, othe than the window title, including menus, menu options, buttons, fields, and labels. xample: Click OK. Indicates a vaiable, which is a placeholde fo actual text povided by the use o system. xample: copy souce-file taget-file Note: Angled backets (< >) ae also used to indicate vaiables. sceen/code Indicates text that is displayed on sceen o enteed by the use. xample: # paidisplay -g oadb < > angled backets Indicates a vaiable, which is a placeholde fo actual text povided by the use o system. xample: # paidisplay -g <goup> Note: Italic font is also used to indicate vaiables. [ ] squae backets Indicates optional values. xample: [ a b ] indicates that you can choose a, b, o nothing. { } baces Indicates equied o expected values. xample: { a b } indicates that you must choose eithe a o b. vetical ba Indicates that you have a choice between two o moe options o aguments. xamples: [ a b ] indicates that you can choose a, b, o nothing. { a b } indicates that you must choose eithe a o b. This document uses the following icons to daw attention to infomation: x Peface
Icon Meaning Desciption Tip Tips povide helpful infomation, guidelines, o suggestions fo pefoming tasks moe effectively. Note Caution Notes emphasize o supplement impotant points of the main text. Cautions indicate that failue to take a specified action could esult in damage to the softwae o hadwae. ARNING anings indicate that failue to tae a specified action could esult in loss of data o seious damage to hadwae. Convention fo stoage capacity values Physical stoage capacity values (disk dive capacity) ae calculated based on the following values: Physical capacity unit Value 1 KB 1,000 bytes 1 MB 1,000 2 bytes 1 GB 1,000 3 bytes 1 TB 1,000 4 bytes 1 PB 1,000 5 bytes 1 B 1,000 6 bytes Logical stoage capacity values (logical device capacity) ae calculated based on the following values: Logical capacity unit Value 1 KB 1,024 bytes 1 MB 1,024 KB o 1,024 2 bytes 1 GB 1,024 MB o 1,024 3 bytes 1 TB 1,024 GB o 1,024 4 bytes 1 PB 1,024 TB o 1,024 5 bytes 1 B 1,024 PB o 1,024 6 bytes 1 block 512 bytes Accessing poduct documentation The VSP use documentation is available on the Hitachi Data Systems Suppot Potal: https://hdssuppot.hds.com. Please check this site fo the most cuent documentation, including impotant updates that may have been made afte the elease of the poduct. Peface xi
Getting help Comments The Hitachi Data Systems custome suppot staff is available 24 hous a day, seven days a week. If you need technical suppot, log on to the Hitachi Data Systems Suppot Potal fo contact infomation: https:// hdssuppot.hds.com Please send us you comments on this document: doc.comments@hds.com. Include the document title, numbe, and evision. Please efe to specific section(s) and paagaph(s) wheneve possible. Thank you! (All comments become the popety of Hitachi Data Systems.) xii Peface
1 Hitachi Stoage Navigato messages and eo codes This chapte descibes the messages and eo codes issued by the Hitachi Stoage Navigato softwae fo the Hitachi Vitual Stoage Platfom stoage system. Stoage Navigato messages Message window fomat Advanced message window Stoage Navigato eo codes Hitachi Stoage Navigato messages and eo codes 1 1
Stoage Navigato messages Figue 1-1 and Figue 1-2 show typical Stoage Navigato message windows. Figue 1-1 Sample message window1 Message window fomat Figue 1-2 Sample message window2 Message level Stoage Navigato has the following fou levels of messages: Infomation aning Fatal eo Unable to accept equest fom Stoage Navigato. This message does not indicate an eo. One possible cause is that anothe pocess is in pogess at the seve. Message text The desciptive text that appeas in the message window can include vaiables %s (chaacte sting) and %d (numeal). The values of these vaiables ae detemined when pocessing is pefomed. 1 2 Hitachi Stoage Navigato messages and eo codes
Messages with a pat code 060xx (whee xx is a two-digit numbe) ae TueCopy fo Mainfame o TueCopy messages. This manual contains TueCopy fo Mainfame messages only. If you ae a TueCopy use, note the following. The tem M-VOL in TueCopy fo Mainfame messages is equivalent to P- VOL in TueCopy messages. The tem R-VOL in TueCopy fo Mainfame messages is equivalent to S- VOL in TueCopy messages. Recommended action hen esolving an eo condition, you should follow the instuctions in the eo message window. If the eo message window does not have any instuctions o ecommended action, take the ecommended action povided in this manual. Pat code The pat code, which is a fou- o five-digit numbe, shows the ID of the application that issued the message. In some cases, the numbe of digits in the message window may not match the numbe of digits descibed in this manual. In this case: Fou-digit pat code: hen a fou-digit pat code is displayed in the message window, put a "0" at the beginning of the pat code and efe to the five-digit pat code in this manual. Fo example, when pat code "3005" is displayed in the message window, efe to pat code "03005" in this manual. Five-digit pat code: This is as descibed in this manual. o code The eo code is a fou-, five-, o six-digit numbe that indicates the message ID. In some cases, the numbe of digits in the message window may not match the numbe of digits descibed in this manual. In this case: Fou-digit o five-digit eo code: hen a fou- o five-digit eo code is displayed in the message window, put "00" o "0" at the beginning of the eo code and efe to the six-digit eo code in this manual. Six-digit eo code: This is as descibed in this manual. Fo example, when eo code "2015" is displayed in the message window, efe to eo code "002015" in this manual. If Stoage Navigato stats and displays the following message, efe to the code and numbe that (YYYY ZZZZZ) epesent. A check box may be indicated in the message window. If you check the box the message will not appea until you log in again. A netwok eo occued, the seve is not eady, o an eo occued in the seve. (YYYY ZZZZZ) Hitachi Stoage Navigato messages and eo codes 1 3
Advanced message window Figue 1-3 and Figue 1-4 show examples of advanced message windows. Figue 1-3 xample of advanced message window 1 hen multiple eos occu at the same time, the eos ae listed by eo code numbe on the message window as shown above. To open and ead one of the eo messages, click the eo code numbe fo the eo. The advanced message window can also be accessed fom the task window. (Fo details about the task window, see the Hitachi Stoage Navigato Use Guide.) Fo cetain volume ceation and LUN opeations, the detailed esult of each opeation might not be displayed, because these opeations ae pocessed all at once. In the task window, if a setting is changed fo a task that is composed of multiple subtasks and an eo occus, the advanced message window lists the subtasks and displays the status of each subtask. Figue 1-4 shows an example of this. 1 4 Hitachi Stoage Navigato messages and eo codes
Stoage Navigato eo codes Figue 1-4 xample of advanced message window 2 To esolve eos in Hitachi Stoage Navigato fo VSP: See the Toubleshooting chapte in the use guide fo the poduct you wee using when the eo occued (fo example, ShadowImage). Look up the eo message in the eo code tables in this manual, and follow the ecommended action fo the eo condition. The eo code tables list the Stoage Navigato eo messages numeically by eo code and povide the ecommended action and seveity levels fo the eo conditions. If thee is no ecommended action fo an eo message, follow the instuctions in the eo message and fo the task you ae pefoming. The seveity levels fo the eo codes ae: i: Infomation : o : aning N: The seve is unable to accept the equest fom Stoage Navigato. This message does not indicate an eo. One possible cause is that some pocess is in pogess at the seve. Hitachi Stoage Navigato messages and eo codes 1 5
1 6 Hitachi Stoage Navigato messages and eo codes
2 Message (pat code goup 00nnn) This chapte includes the eo messages with the pat code 00001 to 00810. Pat code 00001 Pat code 00002 Pat code 00003 Pat code 00004 Pat code 00005 Pat code 00006 Pat code 00007 Pat code 00010 Pat code 00021 Pat code 00022 Pat code 00110 Pat code 00122 Pat code 00190 Pat code 00221 Pat code 00222 Message (pat code goup 00nnn) 2 1
Pat code 00290 Pat code 00305 Pat code 00310 Pat code 00405 Pat code 00407 Pat code 00410 Pat code 00605 Pat code 00621 Pat code 00622 Pat code 00710 Pat code 00722 Pat code 00810 2 2 Message (pat code goup 00nnn)
code 00001 Table 2-1 o codes (pat code 00001) Pat o o Message 00001 001000 An eo occued duing SVP If this poblem pesists, please call the Suppot Cente. 00001 001001 A time-out eo occued. Please wait fo the SVP to eboot, and then ety the opeation. 00001 001002 The specified volume cannot be set as a command device o a component of a LUS volume, because it is being used as a TueCopy, ShadowImage, o Coss-system Copy volume. Select anothe volume. 00001 001003 An eo occued duing SVP If this poblem pesists, please call the Suppot Cente. 00001 001004 An eo occued duing SVP If this poblem pesists, please call the Suppot Cente. 00001 002000 An eo occued duing SVP If this poblem pesists, please call the Suppot Cente. 00001 002001 An eo occued duing SVP If this poblem pesists, please call the Suppot Cente. 00001 002002 An eo occued duing SVP If this poblem pesists, please call the Suppot Cente. 00001 002005 An eo occued duing SVP If this poblem pesists, please call the Suppot Cente. 00001 003000 An eo occued duing SVP If this poblem pesists, please call the Suppot Cente. 00001 003001 The numbe of set opeations exceeds the maximum (20000). If this poblem pesists please call the The SVP eboots automatically. If the same eo occus despite etying, please call the If this poblem pesists please call the Please educe the numbe of set opeations, and pefom again. Message (pat code goup 00nnn) 2 3
o o Message 00001 003002 An eo occued duing SVP If this poblem pesists, please call the Suppot Cente. 00001 004001 An eo occued duing SVP If this poblem pesists, please call the Suppot Cente. 00001 004006 An eo occued. If this poblem pesists, please call the 00001 004007 An eo occued. If this poblem pesists, please call the 00001 004008 An eo occued. If this poblem pesists, please call the 00001 004009 An eo occued. If this poblem pesists, please call the 00001 004010 An eo occued. If this poblem pesists, please call the 00001 004011 A netwok eo occued. The pobable cause is: A timeout eo occued duing communication with the SVP. 00001 004012 The numbe of clients logged on to the RMI seve has exceeded 32. 00001 004013 The seve configuation is invalid. Please call the Suppot Cente. 00001 004020 Netwok eo detected; exclusive lock is eleased. 00001 005013 An eo occued duing SVP If this poblem pesists, please call the Suppot Cente. 00001 005014 The use name o the passwod is invalid. 00001 005075 An eo occued duing SVP If this poblem pesists, please call the Suppot Cente. Please call the Please call the Please call the Please call the The eo occus only in the intenal pocess. Log on again. A netwok eo may occu when the load of anothe application pogam woking on the same PC with Stoage Navigato is high. Incease the value of the RMI time-out peiod when netwok eo occus. Log on again afte a while. Failed to access the Config file. Please call the Lock is emoved. Lock again. If the same poblem pesists despite etying, please call the Suppot Cente. nte a coect use name o a passwod. 2 4 Message (pat code goup 00nnn)
o o Message 00001 005099 An eo occued duing SVP If this poblem pesists, please call the Suppot Cente. 00001 005132 The specified use name is aleady logged in, o the pevious logon was not popely teminated. 00001 005300 An eo occued duing SVP If this poblem pesists, please call the Suppot Cente. 00001 005301 An eo occued duing SVP If this poblem pesists, please call the Suppot Cente. 00001 005400 Failed to access the monitoing data because accessing the monitoing data on the SVP is busy. 00001 005509 Modify mode eleased due to inactivity. Do you want to get back to the Modify mode? 00001 005514 An eo occued duing SVP If this poblem pesists, please call the Suppot Cente. 00001 005515 An eo occued duing SVP If this poblem pesists, please call the Suppot Cente. 00001 005516 An eo occued duing SVP If this poblem pesists, please call the Suppot Cente. If the same poblem pesists despite etying, please call the Suppot Cente. Log in with a diffeent use name. O, thee is a possibility that the pevious temination pocess might be invalid (Teminated by clicking the end button of the bowse). In this case, log in again afte the RMI Time-out (default 1 min.). If the same poblem pesists despite etying, please call the Suppot Cente. A diffeent use might open one of the following windows o un the expot tool. In this case, wait until one of the uses moves to a diffeent window o exits the expot tool. [Usage Monito] window of the TueCopy. [Usage Monito] window of the TueCopy fo Mainfame. [Usage Monito] window of the Univesal Replicato. [Usage Monito] window of the Univesal Replicato fo Mainfame. Volume Migation window. Seve Pioity Manage window. To get back to the Modify mode, click [OK]. Othewise, click [Cancel]. If the same poblem pesists despite etying, please call the Suppot Cente. If the same poblem pesists despite etying, please call the Suppot Cente. If the same poblem pesists despite etying, please call the Suppot Cente. Message (pat code goup 00nnn) 2 5
o o Message 00001 005517 An eo occued duing SVP If this poblem pesists, please call the Suppot Cente. 00001 005518 An eo occued duing SVP If this poblem pesists, please call the Suppot Cente. 00001 005519 An eo occued duing SVP If this poblem pesists, please call the Suppot Cente. 00001 005520 An eo occued duing SVP If this poblem pesists, please call the Suppot Cente. 00001 005521 An eo occued duing SVP If this poblem pesists, please call the Suppot Cente. 00001 005522 An eo occued duing SVP If this poblem pesists, please call the Suppot Cente. 00001 005523 An eo occued duing SVP If this poblem pesists, please call the Suppot Cente. 00001 005635 An eo occued duing SVP If this poblem pesists, please call the Suppot Cente. 00001 005636 An eo occued duing SVP If this poblem pesists, please call the Suppot Cente. 00001 005637 An eo occued duing SVP If this poblem pesists, please call the Suppot Cente. 00001 005638 An eo occued duing SVP If this poblem pesists, please call the Suppot Cente. 00001 005639 An eo occued duing SVP If this poblem pesists, please call the Suppot Cente. If the same poblem pesists despite etying, please call the Suppot Cente. If the same poblem pesists despite etying, please call the Suppot Cente. If the same poblem pesists despite etying, please call the Suppot Cente. If the same poblem pesists despite etying, please call the Suppot Cente. If the same poblem pesists despite etying, please call the Suppot Cente. If the same poblem pesists despite etying, please call the Suppot Cente. If the same poblem pesists despite etying, please call the Suppot Cente. 2 6 Message (pat code goup 00nnn)
o o Message 00001 005640 An eo occued duing SVP If this poblem pesists, please call the Suppot Cente. 00001 005811 An eo occued duing SVP If this poblem pesists, please call the Suppot Cente. 00001 005813 An eo occued duing SVP If this poblem pesists, please call the Suppot Cente. 00001 005814 An eo occued duing SVP If this poblem pesists, please call the Suppot Cente. 00001 006002 An eo occued duing SVP If this poblem pesists, please call the Suppot Cente. 00001 006004 An eo occued duing SVP If this poblem pesists, please call the Suppot Cente. 00001 006012 An eo occued duing SVP If this poblem pesists, please call the Suppot Cente. If the same poblem pesists despite etying, please call the Suppot Cente. 00001 006022 A file open eo has occued. If the same poblem pesists despite etying, please call the Suppot Cente. 00001 006023 Failed to access the file. Check the setting, and then ety the opeation. If the same poblem pesists despite etying, please call the 00001 006039 An eo occued duing SVP If this poblem pesists, please call the Suppot Cente. 00001 007003 The content of the management file of the audit log is invalid. Failed to access the file. Check the setting, then ety the opeation. If the same poblem pesists despite etying, please call the Suppot Cente. An eo occued. If this poblem pesists, please call the If the same poblem pesists despite etying, please call the Suppot Cente. Message (pat code goup 00nnn) 2 7
o o Message 00001 007050 An eo occued duing The vesion of Stoage Navigato may not match the vesion of destination SVP. Clea the cache of JR and the bowse, estat the bowse, and then ety the If this poblem pesists, the poxy seve may be the cause of the poblem. Please contact you netwok administato. If you netwok does not have any poblem, and this poblem pesists, please call the 00001 055034 An eo occued duing SVP If this poblem pesists, please call the Suppot Cente. 00001 055044 An eo occued duing seve If this poblem pesists, please call the Suppot Cente. 00001 055200 An intenal logical eo occued. 00001 056545 The opeation failed because the audit log is being pocessed. Please wait fo a while, and then ety the opeation. 00001 056548 The SVP is tansfeing the file to the FTP seve. ait fo a while, then ety the opeation. 00001 056549 Anothe use is downloading the file o tansfeing the file to the FTP seve. Please wait fo a while, and then ety the opeation. 00001 056550 Tansfe to the FTP seve is disabled. Check the setting. 00001 056551 Failed to connect to the FTP seve. Check the IP addess, o the connection between the SVP and the FTP seve. 00001 056552 The file tansfe to the FTP seve failed. Check the use ID and the passwod. 00001 056553 The file tansfe to the FTP seve failed. Check the output folde and the status of the FTP seve. The Stoage Navigato vesion may not match the vesion of the destination SVP. Clea the cache of JR and close the bowse, estat the bowse, and then ety the Stoage Navigato is downloaded ove you netwok and then executed. If this poblem pesists and you use a poxy seve, the old vesion of the pogam could emain in the cache of the poxy. Contact you netwok administato to clea the poxy cache. If that does not solve the poblem and this poblem pesists, please call the Suppot Cente fo esolution. If the same poblem pesists despite etying, please call the Suppot Cente. An eo occued duing seve If this poblem pesists, please call the If the poblem pesists despite etying, please call the ait a while, then ety the opeation. ait fo a while, then ety the opeation. ait fo a while, and then ety the opeation. Check the setting. Check the IP addess, o the connection between the SVP and the FTP seve. Check the setting. Check the output folde and the status of the FTP seve. 2 8 Message (pat code goup 00nnn)
o o Message 00001 056554 The file tansfe to the FTP seve failed. If this poblem pesists, please call the Suppot Cente. 00001 056555 The complete opeation is pefomed to all SIMs elated to Audit Log. 00001 056556 Complete opeation of SIMs failed because the numbe of audit logs that had not been tansfeed exceeded the theshold. 00001 056557 The complete opeation of the SIM may not have completed since the SVP is busy. 00001 057106 An invalid value is included in the management file of the audit log. Please ety the opeation. 00001 065734 CVA vesion infomation ID is invalid. Check the setting, and then ety the opeation. 00001 066100 The Login could not be pefomed because a function failed to stat duing SVP initialization. Please call the 00001 066559 The opeation failed because the SVP OS does not suppot IPv6. 00001 066802 No moe CVA vesion infomation can be egisteed, because the numbe of egisteed CVA vesion infomation eached the maximum. Reduce the numbe of CVA vesion infomation and then ety the opeation. Complete opeation of the SIM is not necessay. Tansfe the audit logs that have not been tansfeed by FTP o download opeation, then ety the opeation. If thee ae SIMs not completed, ety the opeation. If the same poblem pesists despite etying, please call the Suppot Cente. CVA vesion infomation ID is invalid. Check the setting, and then ety the opeation. Please call the Use the IPv4 FTP seve. If you want to use the IPv6 FTP seve, please contact the No moe CVA vesion infomation can be egisteed, because the numbe of egisteed CVA vesion infomation eached the maximum. Reduce the numbe of CVA vesion infomation and then ety the opeation. Pat code 00002 Table 2-2 o codes (pat code 00002) Pat o o Message 00002 002001 An eo occued duing SVP 00002 002002 An eo occued duing SVP Message (pat code goup 00nnn) 2 9
o o Message 00002 002003 The SVP is busy. Click [Refesh All] on the File menu and efesh the configuation. 00002 002004 An eo occued duing SVP 00002 002005 An eo occued duing SVP 00002 002006 An eo occued duing SVP 00002 002007 The stoage system is efeshing o some othe use is changing the setting. 00002 002008 An eo occued duing SVP 00002 002009 An eo occued duing SVP 00002 002010 An eo occued duing SVP ait and then ety the opeation. 00002 002011 The SVP configuation is invalid. Please call the 00002 002012 An eo occued duing SVP 00002 002013 An eo occued duing SVP 00002 002015 An eo occued duing SVP 00002 002016 The aay is efeshing, o some othe use is egisteing the setting. 00002 002145 An eo occued while connecting to the stoage system. 00002 003003 An eo occued duing SVP 00002 005010 An eo occued duing SVP 00002 005040 The numbe of equests exceeds the maximum numbe that can be pocessed. ait, then ety the opeation. ait, then ety the opeation. If the same poblem pesists despite etying, please call the Suppot Cente. Reduce the numbe of equests, then ety the opeation. 00002 005130 A sequence eo occued. Connection is teminated fom the seve due to a netwok failue, etc. Log on again. This eo might occu and emain intenally in the unlock function log when a use in View mode selects the xit button, but this is not a poblem. In othe cases, please call the 2 10 Message (pat code goup 00nnn)
o o Message 00002 005510 The stoage system is in the intenal pocess, o some othe use is changing the configuation. 00002 006000 An eo occued duing SVP 00002 006002 An eo occued duing SVP 00002 006012 An eo occued duing SVP 00002 006022 An eo occued duing SVP 00002 006023 An eo occued duing SVP 00002 006040 An eo occued duing SVP 00002 006050 An eo occued duing SVP 00002 006051 An eo occued duing SVP ait, then click [Refesh] on the [File] menu o login again. 00002 006502 Pocessing is in pogess. ait, then ety the opeation. 00002 006531 The SVP is busy. ait, then ety the opeation. If the same poblem pesists despite etying, please call the Suppot Cente. 00002 007030 An eo occued duing SVP 00002 007060 An eo occued duing SVP 00002 007111 An eo occued duing SVP 00002 007211 An eo occued duing SVP 00002 008005 An eo occued duing SVP 00002 009000 Anothe use is accessing with Modify mode. 00002 009001 An eo occued duing SVP 00002 009999 An eo occued duing SVP 00002 058578 An eo occued in the stoage system. The configuation may be inconsistent. ait, then ety the opeation. Click [Refesh All] on the [File] menu, then efesh the configuation. Message (pat code goup 00nnn) 2 11
o o Message 00002 065740 The configuation changing pocesses ae conflicting at DKC. 00002 066100 The Login could not be pefomed because a function failed to stat duing SVP initialization. Check if the configuation changing pocess by the Command Contol Inteface, the Volume Migation, o the Quick Restoe is not in opeation, and then ety the opeation. Call the 00002 076516 The esouce goup definition is being changed. ait, and then ety the opeation. 00002 077001 Failed to get the esouce lock. Restat the SVP. If the poblem pesists, call the Pat code 00003 Table 2-3 o codes (pat code 00003) Pat o o Message 00003 001040 An eo occued duing SVP 00003 001141 Pocessing in pogess. ait, then ety the opeation. 00003 001900 Maintenance opeation is being executed by the SVP. 00003 002001 An eo occued duing SVP 00003 002002 An eo occued duing SVP 00003 002003 Such as Volume Migation and QuickRestoe ae in pogess. 00003 002004 An eo occued duing SVP 00003 002005 An eo occued duing SVP 00003 002006 An eo occued duing SVP 00003 002009 An eo occued duing SVP ait fo the maintenance to complete, then ety the opeation. ait a while, then click [Refesh]. If this poblem pesists, inconsistency of configuation may have occued. Please call the If the poblem occued when stating SVP, check the vesion numbe of the micocode and the configuation infomation. 2 12 Message (pat code goup 00nnn)
o o Message 00003 002011 The status of the stoage system equies maintenance (fo example, the stoage system is blocked, the shaed memoy is inconsistent, o some othe facto). 00003 002012 An eo occued duing SVP 00003 002013 An eo occued duing SVP 00003 002014 An eo occued duing SVP 00003 002015 An eo occued while connecting to the stoage system. 00003 002016 A sevice enginee is accessing the system in Modify mode. 00003 002017 Netwok eo detected; exclusive lock is eleased focibly. 00003 002022 An eo occued duing SVP Please call the ait, then ety the opeation. If the same poblem pesists despite etying, please call the Suppot Cente. ait, then ety the opeation. Re-execute the equest fo stating exclusive lock. 00003 002032 Communication busy. ait, then ety the opeation. 00003 002033 The SVP is not eady yet, o an intenal pocessing is being executed. 00003 002083 The stoage system status is invalid. 00003 002084 The stoage system status is invalid. 00003 002098 The opeation cannot be pefomed, because the SVP micocode vesion does not match the DKCMAIN (stoage system) micocode vesion. 00003 002099 The opeation cannot be pefomed, because an inopeative MP exists. 00003 002100 An eo occued while connecting to the stoage system. The configuation may be inconsistent. 00003 003000 An eo occued duing SVP ait, then click [Refesh] on the [File] menu. hen an eo occus duing a login, wait, then log in again. Check the DKC status and the cuent status of the configuation setting. If necessay, e-execute the setting opeation. Check the DKC status and the cuent status of the configuation setting. If necessay, e-execute the setting opeation. Please call the Suppot Cente, when the same poblem pesists. ait a while, then ety the opeation. If the same poblem pesists, please call the Click [Refesh All] on the [File] menu, then efesh the configuation. Message (pat code goup 00nnn) 2 13
o o Message 00003 003001 An eo occued duing SVP 00003 003002 An eo occued duing SVP 00003 003003 An eo occued duing SVP 00003 003004 An eo occued duing SVP 00003 003005 An eo occued duing SVP 00003 003006 An eo occued duing SVP 00003 003007 An eo occued duing SVP Pat code 00004 Table 2-4 o codes (pat code 00004) Pat o o Message 00004 002006 An eo occued duing SVP 00004 006000 An eo occued duing SVP 00004 006001 A time-out eo occued. The SVP eboots automatically. If the same poblem pesists despite etying, please call the Suppot Cente. 00004 006002 An eo occued duing SVP 00004 006003 An eo occued duing SVP 00004 006010 An eo occued duing SVP 00004 006011 An eo occued duing SVP 00004 006012 An eo occued duing SVP 00004 006013 An eo occued duing SVP 00004 006023 An eo occued duing SVP 00004 006037 The stoage system status is invalid. If the same poblem pesists despite etying, please call the Suppot Cente. 2 14 Message (pat code goup 00nnn)
o o Message 00004 008010 The stoage system status is invalid. If the same poblem pesists despite etying, please call the Suppot Cente. Pat code 00005 Table 2-5 o codes (pat code 00005) Pat o o Message 00005 002007 The stoage system is efeshing o some othe use is changing the setting. 00005 005099 An eo occued duing SVP 00005 066101 This function could not be used because a function failed to stat duing SVP initialization. ait and then ety the opeation. Click [All Refesh] and efesh the configuation. If this poblem pesists, please call the Pat code 00006 Table 2-6 o codes (pat code 00006) Pat o o Message 00006 001005 An eo occued. If this poblem pesists, please call the 00006 001006 An eo occued. If this poblem pesists, please call the 00006 001007 An eo occued. If this poblem pesists, please call the 00006 001009 An eo occued. If this poblem pesists, please call the 00006 004000 The seve configuation is invalid. Please call the Suppot Cente. Please call the Please call the Please call the If nothing changes despite etying, please call the Please call the Message (pat code goup 00nnn) 2 15
code 00007 Table 2-7 o codes (pat code 00007) Pat o o Message 00007 006012 An eo occued duing SVP If this poblem pesists, please call the Suppot Cente. 00007 006022 File access eo occued. If a file is tansfeed between SVP and client PC, confim that the file name does not contain invalid chaactes. In othe cases, please wait fo a while and ety the opeation. 00007 006023 File access eo occued. If a file is tansfeed between SVP and client PC, confim that the file name does not contain invalid chaactes. In othe cases, please wait fo a while and ety the opeation. 00007 006091 An eo occued while compessing a file. 00007 006092 An eo occued while eading a file. 00007 006093 The file to be downloaded was not found. 00007 056546 Anothe use is downloading the file o tansfeing the file to the FTP seve. Please wait fo a while, and then ety the opeation. If a file is tansfeed between the SVP and client PC, confim that the file name does not contain any invalid chaactes. The chaactes that can be used fo file names ae single-byte alphanumeic chaactes and symbols (ASCII chaacte set), howeve the following chaactes cannot be used fo file names: " \ ; : *? < > /, In othe cases, wait fo a while and ety the opeation. If the same poblem pesists, call the Suppot Cente. If a file is tansfeed between the SVP and client PC, confim that the file name does not contain any invalid chaactes. The chaactes that can be used fo file names ae single byte alphanumeic chaactes and symbols (ASCII chaacte set), howeve the following chaactes cannot be used fo file names: " \ ; : *? < > /, In othe cases, wait fo a while and ety the opeation. If the same poblem, call the Please call the The specified file was not found. Check whethe the file exists and ety the opeation. ait fo a while, and then ety the opeation. 2 16 Message (pat code goup 00nnn)
code 00010 Table 2-8 o codes (pat code 00010) Pat o o Message 00010 006023 An eo occued duing If this poblem pesists, please call the Suppot Cente. 00010 006027 A netwok eo occued. The causes might be one of the following. The SVP was not eady. An eo occued in the SVP. A timeout eo occued while communicating with the SVP. 00010 006094 An eo occued while witing to a file. 00010 007060 An eo occued in the client logic. 00010 007440 An eo occued duing If this poblem pesists, please call the Suppot Cente. 00010 008101 The system cannot apply the new configuation. Do you want to efesh? You cannot connect to the SVP because of factos, such as a netwok eo o SVP eo. Check the IP addess. If the IP addess is coect, close the bowse (also close the bowse of the stoage list), and log in again afte waiting a while. If the poblem pesists, please call the The vesion of Stoage Navigato may not match the vesion of destination SVP. Clea the cache of JR and the bowse. Restat the bowse, and then ety the The Stoage Navigato is downloaded via the netwok and then executed. If you use a poxy seve, the old vesion of the pogam may emain in the cache of the poxy, and may be downloaded and executed. If this poblem pesists, contact you netwok administato. If you netwok does not have any poblem, and this poblem pesists, please call the Please call the Delete the cache file of the bowse, estat the bowse and log-on again. If this poblem pesists please call the Click [Refesh], and ety the opeation. 00010 009376 The capacity fo stoing the Download the audit log file. audit log file is unning out. 00010 055005 The specified file does not exist. Specify the existing file. 00010 056000 An eo occued duing file eading. Check the file status. Message (pat code goup 00nnn) 2 17
o o Message 00010 056500 An eo occued while witing to a file. 00010 057103 An eo occued duing If this poblem pesists, please call the Suppot Cente. 00010 057104 An eo occued duing If this poblem pesists, please call the Suppot Cente. 00010 057105 An eo occued duing If this poblem pesists, please call the Suppot Cente. 00010 059013 The specified file aleady exists. Do you want to ovewite this file? 00010 059109 The fee space to stoe the audit log file has un out. The old audit log infomation is deleted because it is ovewitten with the new audit log infomation. 00010 059319 It is impotant to save you settings by using the "Download File panel" located on the Stoage Navigato's Contol Panel. Check the status of the file. Altenatively, check the status of the dive whee the file will be saved, and also check the fee space on the dive. To ovewite the file, click [OK]. Othewise, click [Cancel]. Download the audit log file. Click [OK]. Pat code 00021 Table 2-9 o codes (pat code 00021) Pat o o Message 00021 109006 Ae you sue you want to apply the setting infomation? To continue, click [OK]. Othewise, click [Cancel]. 2 18 Message (pat code goup 00nnn)