Business Dashboard Develop a high performance business overnight! MAUS Dashboard is a web based KPI, Policies & Procedures, OHS & HR system all in one. Business Dashboard was developed as a tool to turn any small-to-medium sized businesses into a "high performance organisation! The product includes the following major gateway modules KPI metrics & strategy Document Management Staff Planning & review Work health & safety Key factors for a high performance organisation are: We virtually transformed our business within 24 hours. Everyone now knows the right procedures and forms to access without mistake. And everyone now has a weekly plan.absolutely brilliant! Clear financial goals Successful strategy execution Motivated and engaged staff Accountability at all levels Employee protection (work health & safety) The simple to use MAUS Business Dashboard provides you with your own web based portal to manage and track these key factors. All modules and reports can be customized to fit your business and provide you with maximum insight, controls and early warning systems. The product includes different modules that can easily be accessed and integrated. It is effectively a system that allows for: strategic planning and execution KPI monitoring, document management, performance appraisal, Quality assurance and Value enhancement OHS management (soon to be released) Project management, (soon to be released) all in one easy to use web based module.
Aligning Business Strategy & milestones Research shows only 10% of strategies are successfully executed and 70% of CEO failures are a result of not being able to execute strategy. Dashboard turns your Business Plan into a one page living document, linking your budget and targets to your business strategy. The product includes some sample Business Plan creation documents (or you can use MAUS Masterplan). Once you have created your business plan you can break the plan into a monthly accountability document. Dashboard provides this framework through KPI and performance monitoring. Aligning Business Strategy & milestones cont d KPI Targets and Performance If you are like most organisations you monitor sales, profit and cash flow. Your bookkeeper or accountant can log in to Business Dashboard and enter your financials directly into the monthly score-sheet. Your marketing and sales staff can log (for example) your web visitors, number of leads and new customers. Your admin people can log product returns and production. At the end of each month your goal is to have a one page snapshot of your business that instantly shows the business performance. Strategy The one page snapshot includes financial and nonfinancial KPI s which are fully customizable to reflect your business strategy and model. This enables review of your strategy execution on a month-by-month basis. Examples of strategy execution are: major product launches, marketing campaigns, new business initiatives. In order to monitor the success of the strategy execution, each initiative requires measurable deliverables One Page snapshots can be generated at multiple levels and versus Target or Last Year. It also allows for commentary on the current month s 4 business quadrants, as well as next month s plans Successes and obstacles One page snapshot also facilitates commentary on major successes and obstacles, allowing for adaptation of your strategy on a monthly basis where required.
Getting your business organised the interactive forms module Every business has forms that employees need to access. Dashboard enables you to publish those forms into a central place, in the same way large companies use intranet. Research shows staff turnover causes confusion over the location and correct versions of forms to use. Dashboard solves this problem overnight. Typical forms that your business can instantly customize and publish: Expense Claim Forms Sick Leave Forms Budgets OHS Incidents Holiday leave forms Customer feedback Time-sheets Testimonials Publishing Policies & Procedures -the document management module Policies and procedures should be centrally located where all employees and even outside contractors and suppliers can access. Business Dashboard allows you to publish these procedures into several folders. Each folder has customizable view permissions. The product synchronizes with the MAUS Policies and Procedures desktop product, allowing you to automatically publish your created documents. Improving Employee Accountability and performance the KPI Scorecard & Staff Planning Module Your business will not grow without a high level of employee engagement. Research indicates up to 70% of employees are not typically engaged in a business. Ways to significantly increase staff engagement are: Vision and (high level) strategy are communicated and understood by the employees Each employee understand their role in realizing the company s vision and strategy Employees are incentivized to achieve the strategies Budgets and targets are linked to the strategic plan Up to date job descriptions and performance reviews, which can be uploaded from the MAUS desktop software in the document management module, are the most common way to achieve the understanding of
vision, strategy and the individual role of the employee therein. In addition to the above Business Dashboard allows you, through the staff planner, to create a series of action plans and accountability metrics for each employee on a week-by-week basis. The weekly progress review enables each employee to report on their own performance and be accountable. It motivates and improves morale by enforcing a regular disciplined form of communication and interaction between employee and manager. Reducing OHS Risk & liability Dashboard provides you with a complete system to manage your OHS/WHS requirements. OHS/WHS Policies: Publish your OHS/WHS policies and procedures into a central place that can be viewed and communicated to employees, contractors and suppliers. OHS/WHS Metrics: Setting up your key stats in the KPI Dashboard modules will enable review of the monthly, yearly and quarterly OHS/WHS performance OHS Incident logging: When an accident occurs your staff will be able to access an incident reporting module to log details of any event. OHS reporting: Pull up a report at the end of any period with all incidents that have occurred. Incidents can link back to action plans. Risk Management Assessment; Part of reducing OHS incidents is to assess risk and develop action plans to minimize that risk. Dashboard includes a risk assessment form that can help to document these risks. Customer Feedback & Product Development When a customer says that they are happy with your services do you record that in a central place that can be used for future marketing? Typically most businesses record some of these testimonials but when employees leave the organization these statement and documents are deleted, lost or misfiled. Within Dashboard a testimonial module is created as a central repository for customer feedback as well as a typical customer satisfaction survey that you can email to customers.
Meeting your Quality Assurance The Document Management, Interactive forms and KPI Dashboard modules. The Dashboard includes a place to publish your ISO quality assurance documentation. Your procedures can be viewed by employees, contractors and suppliers, depending on authorization provided to the users. Various workflows and processes need to be followed within an organization to ensure quality standards are maintained. Dashboard can be setup so that forms and templates can be used by all employees as part of their workflow. Creating a central directory in the Document Management module will allow you to collect customer complaints, action plans to address these and the amended workflows and processes in a central place, thus documenting the continuous improvement requirements which are part of your ISO certification process. There will also be certain procedures that will be linked to action plans and performance standards. Areas such as repairs and maintenance, risk assessment, training etc. can be included into a Dashboard s monthly scorecard within the KPI module. Projects and action plans can be implemented through the staff planning modules. Exit the Business and building business value All modules One of the keys to a high sales price for the business it to demonstrate to a buyer that the business has good systems and processes. Dashboard is a highly visible example of your systems. This will impress any potential purchaser of the business. In addition the key to exiting the business for any business owner is the ability to delegate tasks to key employees. You need to be able to disengage from the business. Dashboard is a way that you can keep control over the business but at the same time not be personally responsible for every action. Managing Sales Teams or Franchisees s Dashboard includes a benchmarking reporting module. You can compare the performance of individual sales team members against others in the group. Select from benchmarking against last year, budget or against group performance. Ranking reports shows where employees or franchises would be ranked in the group compared to the performance of other members.
Key Benefits Easy to setup and use Low cost Instant report generation Multi level permissions/security Access from any device with internet Weekly / monthly reports Traffic light warnings Includes strategies Versions Consultants Version Professional Version Enterprise Version Publishing from the MAUS Desktop products The content of all our products can easily be uploaded into Business Dashboard. MAUS Desktop Products Documents that can be uploaded to Dashboard. Company Plans MAUS Masterplan Company Polices & Procedures MAUS Policies and Procedures MAUS Health & Safety MAUS Quality Assurance MAUS Environmental Planner Business Plan, Milestones & Budgets General Policies and Procedures OHS Policies and Procedures QA Policies and Procedures Environmental Policies and Procedures Employee Documents MAUS Job Descriptions MAUS Employee Manual MAUS Performance Review MAUS HR Profiler Job Descriptions Employee Manual Performance Review Personality job match profiles.