GREEN ICT DELL, OUR SUPPLIERS AND CUSTOMERS



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GREEN ICT DELL, OUR SUPPLIERS AND CUSTOMERS Victor C. Smith Senior Strategic Technologist Dell Corporation Ltd.

GROWTH EVERY SECOND IN THE CONNECTED AGE 2 new blogs created 4 cell phones purchased 7 personal computers are sold 1,200 views on YouTube 11,000 songs are shared 2,000,000 emails are sent

TECHNOLOGY REVOLUTION A billion laptops in the next 5 years 11x more 3g modems sold (by 2011) 6x more storage needed (2006-2010) 76% more energy consumed (2005-2010)

OUR CUSTOMERS & GREEN ICT! 34% already have a Green IT strategy! 15% plan within 24 months TOP 5 Hurdles 1. Lack of in-house skills! Top 3 drivers for Green IT?! Cost reductions/savings (74% of respondents)! Regulatory compliance (72% of respondents)! Reaching a sustainable level of energy consumption (68% of respondents) 2. Other constraints not compatible with Green IT 3. Insufficient time to implement a strategy 4. Lack of measurements on the impact of Green IT in the organization 5. Lack of industry guidance on Green IT

DELL S VISION FOR A GREENER PLANET Become the greenest technology company on the planet Help our customers reduce cost and complexity Manage our supply chain to ensure ethical behaviour DELL CONFIDENTIAL

DELL S LIFECYCLE APPROACH TO GREEN PRODUCT CONCEPT & DESIGN ASSET RECOVERY & RECYCLING MANUFACTURING & OPERATIONS CUSTOMER EXPERIENCE

STEPS TO ACHIEVING CARBON NEUTRALITY 1.INVEST IN EFFICIENCY Measurement of Power usage and Carbon emissions Improving efficiency in Data centres, Technology, lighting and air conditioning 2.INVEST IN RENEWABLE ENERGY SOURCES Switching to renewable energy suppliers. 870% increase Austin is 100% 3.OFFSET REMAINING EMISSIONS 8

SCOPE OF DELL S S CLIMATE COMMITMENT Dell Carbon Neutral Scope Dell Facilities emissions Dell Facilities Electricity use Dell Business air travel Scope 1 Scope 2 Scope 3 Dell Supplier QBR Requirements Supply chain emissions and electricity use GHG Protocol Scope* Energy Smart Products & Services Plant a Tree/Forest Product electricity use Other * per WBCSD / WRI

ENABLING OUR CUSTOMERS Dell is committed to driving customer savings through the world s most energy-efficient computers Dell is the first computer manufacturer to transition all of its new laptop displays to energy-efficient LED Dell s packaging reduction plan will result in estimated savings of more than $8 million, and eliminate approximately 20 million pounds of packaging material In 2007, Dell recovered 102 million pounds of IT equipment from customers, a 20% increase over 2006

11 RECYCLE: FLEXIBLE, THOROUGH, DEPENDABLE ASSET REMOVAL 1& LOGISTICS AUDIT, SORT, & DATA 2DESTRUCTION 3DISPOSITION OPTIONS* Plan Pack Transport Data Security Audit and Assess Asset tag removal Detailed Reporting " Resell " Recycle " Return to Lease " Redeploy " Donate *some geographical limitations may apply Global compliance with environmental laws & regulations for recycling Stringent controls over data security Detailed audits of environmental partners and downstream channels Flexible disposition options 11

PCS / MONITORS AND SERVERS DOMINATE IT CO 2 EMISSIONS ICT Related Carbon Footprint LAN/Office Telecom Fixed Line 7% Telecom 15% Mobile Telecom 9% Printers 6% Servers 23% PCs & Monitors 40% 2020 Global Footprint by ICT Subsector Telecoms Data Centers PCs, peripherals, printers 2007 2002 Sources: Gartner, Green IT A New Industry Shockwave, December 2007 Smart 2020: Enabling the low carbon economy in the Information Age, The Climate Group / GESI, June 2008 ICT = Information and Communications Technology

REDUCE CLIENT DEVICES ENERGY CONSUMPTION We thought that if we were going to be the leader in the industry in energy-saving programs, we should evaluate promising technology by testing it on ourselves first. We could then offer the lessons we learned with our experiences to benefit customers, enabling their energy efficiency through system improvements, tools, and best practices. Jay Taylor, Senior Engineer Global Strategist, Dell CHALLENGE Conserve energy and cut expenses at Dell by reducing the power used by approximately 50,000 of its computers during non-business hours SOLUTION Dell installed 1E NightWatchman and 1EWakeUp software on its desktop and notebook computers. NightWatchman helps reduce energy waste by turning off computers overnight, and 1EWakeUp repowers machines from a centralized command BENEFITS Dell expects up to a 40 percent reduction in energy costs for desktop and notebook computer s, leading to an estimated savings of US $1.8 million annually

REVEALING DELL S HIDDEN DATA CENTERS... GET MORE OUT OF WHAT WE HAVE BUILD NEW DATA CENTERS 14

DELL ON DELL: DATA CENTER ENERGY & PERFORMANCE Hardware ~ 98,000+ Client Systems ~ 26,000+ Dell Servers Networks 126 Dell Global WAN Sites 307 WAN Links 420 Metro Dell-managed Fiber Paths 3,000 Wireless Access Points 248 Dedicated Extranet Partner Links Total SAN Storage 15.8+ Petabytes 350+ SAN Switches 2 nd Largest Storage Area Network in US, Top 5 Globally* * Source: Brocade Communications Systems Inc

COMPUTE CAPACITY Increased 270% with less servers & same power consumption Revealing Your Hidden Data Center Estimated Achieved Performance Servers Total Power Consumption 12000 1200 Estimated Performance 10000 8000 6000 4000 2000 0 1000 800 600 400 200 0 #of Servers Total Power Consumption (kws) Start Stage 1 Stage 2 Stage 3 Decommission Out-of-Use Systems Virtualize / Consolidate Raise Temperature Utilize Containment Move Cooling Closer to IT Refresh Legacy Systems Fill Empty Space with New Systems Source: Dell Data Center Infrastructure Group Technical Analysis, October 2008

DELL CONFIDENTIAL 17

THE GREEN GRID # The Green Grid is a global consortium dedicated to developing and promoting energy efficiency for data centers and information service delivery by: Defining meaningful, user-centric models and metrics Promoting the adoption of energy efficient standards, processes, measurement methods and technologies Developing standards, measurement methods, processes and new technologies to improve performance against the defined metrics