towards EGI Operations Portal



Similar documents
Regional Dashboard. Cyril L Orphelin - CNRS/IN2P3 Abingdon, England. EGEE and glite are registered trademarks

EELA Operations: A standalone regional dashboard implementation

Sustainable Grid User Support

Ticketing System Configuration and Accounting Network

Software Process. Oliver Keeble SA3 EGEE-II final EU Review CERN EGEE and glite are registered trademarks

CY-01-KIMON operational issues

Internal ROC DECH Report

DSA1.4 R EPORT ON IMPLEMENTATION OF MONITORING AND OPERATIONAL SUPPORT SYSTEM. Activity: SA1. Partner(s): EENet, NICPB. Lead Partner: EENet

Information and accounting systems. Lauri Anton

The Italian Regional Helpdesk System

ITIL and Grid services at GridKa CHEP 2009, March, Prague

Monitoring, Managing and Supporting Enterprise Clouds with Oracle Enterprise Manager 12c Jan van Tiggelen, Senior Sales Consultant Oracle

Improve your Close Cycle Using Financial Close Manager

Managing the Challenges of R12: Strategies for Upgrades and Ongoing Change Management

EUMEDGrid-Support Supporting EUMEDGRID-Support e-infrastructure sustainability Overview of monitoring tools

Knowledge Management and Semantics in Global Grid User Support

Welcome to the User Support for EGEE Task Force Meeting

Iberian Virtual Infrastructure and Regional User Support mechanisms

Update on Network Performance Monitoring

See-GRID Project and Business Model

SESSION 1: INFRASTRUCTURE SESSIONS

Aurora Hosted Services Hosted AD, Identity Management & ADFS

Magento Extension REVIEW BOOSTER User Guide

PNMsoft Sequence Ticketing Solution (PSTS)

Global Grid User Support Building a worldwide distributed user support infrastructure

The EGI pan-european Federation of Clouds

MECOMS Customer Care & Billing As A Service

Retirement of glite3.1 and unsupported glite 3.2

Grid Site Monitoring tools developed and used at at SCL

SNOW SOFTWARE. Fredrik Spolén Country Manager Sales Director. Norway Denmark Finland

Peer-to-peer cooperative scheduling architecture for National Grid Infrastructure

American Public Transit Association Bus & Paratransit Conference

Total Cloud Control with Oracle Enterprise Manager 12c. Kevin Patterson, Principal Sales Consultant, Enterprise Manager Oracle

Monitoring the Grid at local, national, and global levels

MPI Working Group update

Das HappyFace Meta-Monitoring Framework

Architectural Requirements for an SOA Based on Web Services. Jim Bole VP, Engineering Infravio, Inc. April 23, 2003

Enterprise Asset Management made for Microsoft Dynamics AX

ETERE SNMP CONSOLE: A centralized, automatic and real-time monitoring of broadcast system networks

CRM. itouch Vision. This document gives an overview of OneTouch Cloud CRM and discusses the different features and functionality.

SQL Server Training Course Content

Sage Integration Cloud Technology Whitepaper

DSA1.5 U SER SUPPORT SYSTEM

File Transfer Software and Service SC3

Client/Server Grid applications to manage complex workflows

ARDA Experiment Dashboard

Cloud Technology Platform Enables Leading HR and Payroll Services Provider To Meet Solution Objectives

Request for Proposal to

What s New in Interwise Connect V7

Global Grid User Support - GGUS - start up schedule

EXECUTIVE SUMMARY PROJECT SIMON

Alternative models to distribute VO specific software to WLCG sites: a prototype set up at PIC

Product brochure. EV Charging Infrastructure ABB Connected services

SAP NetWeaver Single Sign-On. Product Management SAP NetWeaver Identity Management & Security June 2011

RayManageSoft. infinity. The new generation of Application Lifecycle Management

A Brief Overview. Delivering Windows Azure Services on Windows Server. Enabling Service Providers

Support Model for SC4 Pilot WLCG Service

SEE-GRID-SCI. SEE-GRID-SCI USER FORUM 2009 Turkey, Istanbul December, 2009

SERVICE LEVEL AGREEMENT

ADAM Catalogue solutions

Asset Register Asset Care Plan Developer On Key Analytics Maintenance Manager Planning and Scheduling On Key Interface Tool

Biorepository and Biobanking

Configuration and Development

Laboratório de Instrumentação e Física Experimental de Partículas Lisboa, Portugal david@lip.pt

Alloy Navigator Enterprise 7. Feature Highlights. ITIL based IT Asset Management and IT Service Management Solution BENEFITS PRODUCT DATASHEET

Online Learning Centre Driving Airport Training Dollars Further with E-training. Eddie Ragauskas Manager, ACI Online Learning Centre

Multivendor Extension User Guide

Compare versions with Maximizer CRM 12: Summer 2013

How To Integrate A Ccm With Sequence Kinetics

Process Remixes - Mixing Legacy with Process Orchestration

CorHousing. CorHousing provides performance indicator, risk and project management templates for the UK Social Housing sector including:

ENABLING YOU TO MAKE THE RIGHT DECISIONS FOR YOUR COMPANY

API Architecture. for the Data Interoperability at OSU initiative

Digital Marketplace - G-Cloud

The Advantages of an Asset Manager

What is depotnet? Key features:

WHITE PAPER. iet ITSM Enables Enhanced Service Management

Kaseya 2. Quick Start Guide. Version 1.0

Organise Your Business

EMI views on Cloud Computing

Unitary Authority Set to Achieve 27 Per Cent Savings Target with IT Management Tools

Evaluating Metadata access

Forschungszentrum Karlsruhe in der Helmholtz-Gemeinschaft. Support in EGEE. (SA1 View) Torsten Antoni GGUS, FZK

The new features of Microsoft Dynamics NAV 2016

An enterprise- grade cloud management platform that enables on- demand, self- service IT operating models for Global 2000 enterprises

Mobile app for Android

Office SharePoint Server 2007

IT Service Management by SAP Africa (ITSM) Dirk Smit ALM Engagement Manager

Manual. Version: 1.0.0

Using Oracle Applications in Case Management

Session Code*: 0310 Demystifying Authentication and SSO Options in Business Intelligence. Greg Wcislo

Forschungszentrum Karlsruhe in der Helmholtz-Gemeinschaft. Global Grid User Support - GGUS - within the LCG & EGEE environment

Simplify SSL Certificate Management Across the Enterprise

Cloud Services Guide. (Managed Services Guide) JDA Cloud Services. Version 3.3. Date: 29th October 2012

Copyright 2012, Oracle and/or its affiliates. All rights reserved.

Building a Service Catalog: A Practical Approach to get to an Actionable State with your Service Catalog - Part 2 16 October 2008

About Client. Business Need

LinuxWorld Conference & Expo Server Farms and XML Web Services

Microsoft SQL Server versus IBM DB2 Comparison Document (ver 1) A detailed Technical Comparison between Microsoft SQL Server and IBM DB2

Transcription:

From EGEE Operations Portal towards EGI Operations Portal Hélène Cordier CNRS-IN2P3, IN2P3-CC ISGC March 9 th -12 th 2010 Taipei, Taiwan www.eu-egee.org egee EGEE-III INFSO-RI-222667 COD21 22 Sept 2009 http://cic.gridops.org/ ISGC, March 10th 2010

Content EGEE Operations portal customers : EGEE actors (site, federation, operators) and main features of the Operations Portal EGEE Operations Model Situation at the end of EGEE-III EGI Operations portal Backend Reorganization: Symfony Enhancement of standardized access mechanism: Lavoisier Current and future work EGEE-III INFSO-RI-222667 2/12

EGEE Operations Portal features Enabling Grids for E-sciencE USER : end-user or community RESSOURCE PROVIDER VO info Site info User Support Integration Tools CIC Portal Monitoring tools Communication tools OPERATOR EGEE-III INFSO-RI-222667 OPERATIONS CENTER 3/12

EGEE Operations portal services Enabling Grids for E-sciencE Gstat Service Availability Monitoring Production Ressource provider VO ops info VO ID Card VO life cycle Workflows & Operations Tools Communication Overview Operator Management EGEE-III INFSO-RI-222667 4/12

EGEE Daily Operations Model Overview of the ressource providers activity: SAM based Operations Dashboard created December 2004 EGEE-I : Implementation centrally driven by 4 federations Procedures build-up EGEE-II : Operations di driven by 11 federations Procedures upgrade/ training material Build-up up of QoS: metrics/failover EGEE-III : decentralization of operations New model definition Continuous improvement through quarterly meetings De facto tight interaction with Sam, Samap, gstat, gocdb, dashboard Training sessions and workhops on procedures and tools Decentralized operations dashboard d based on Nagios relying on standard-based Web technology EGEE-III INFSO-RI-222667 5/12

Implementation of Symfony Framework Incidental Multi developpers environment Optimisation i of development Streamlining of code for future customisation of workflows Structural t Needs Optimize maintenance time Integrate my sql for future customisation Anticipate multi-linguistic feature Provide packaging for EGI operational entities/ NGI or group of NGIs Advantages: Optimisation of conception, uniform structure for developments, maintenance, pattern automation, multi-os platform and multi DB compatible. Drawbacks: Heavy initial reorganization workload EGEE-III INFSO-RI-222667 6/12

Enhancement of Lavoisier ref. CHEP 2006 Enabling Grids for E-sciencE Data Sources flat file flat file adapter Data Views Manager Data View triggers: startup notified Service getview RDBMS SQL adapter triggers: Data View about to expire WS WS adapter Data View getdataview XSLT adapter Data View triggers: refreshed processxsl config Advantages: Standardisation of data access, Uniformisation of information management, Reliability, Ease of maintenance Drawbacks: Heavy-weight for single info source EGEE-III INFSO-RI-222667 7/12

Lavoisier module External data sources Web portal module Database module Dashboard status at EGI start Enabling Grids for E-sciencE User Internal data Customized views hosted centrally Beta-package for local hosting available Available in production : end of March 2010 REGIONAL SCENARIOS (1) Full distributed model regional helpdesk, dashboard + DB (2) Partially distributed model : dashboard + DB (3)Helpdesk distributed EGEE-III INFSO-RI-222667 8/12

Current work Data access standardization via common re-engineering of front-end and back-end of the site and operational info databases together th with GOCDB team Ergonomic global info management All kind of decentralization scenarios Re-design of existing key features of the portal to provide information via standard xml format VO operational information, life-cycle; EGEE Broadcast Customization with Operations portal v2.0 : https://operations-portal.in2p3.fr/ Dashboard, Broadcast, Downtimes subscription, VO life- cycle, resource provider tools Integration of other DCI (GISELA) EGEE-III INFSO-RI-222667 9/12

Future work Operations Portal within JRA1 activity in EGI-Inspire OTAG Operations Tools Advisory Group monthly otag@mailman.egi.eu 3rd meeting in Upsalla at the UF 5 https://www.egi.eu/indico/categorydisplay.py?categid=4 EGEE-III INFSO-RI-222667 10/12

Try the dashboard beta-package: https://forge.in2p3.fr/documents/show/76 Need to know more Open a GGUS ticket: dedicated CIC Portal SU / OTAG SU Contact t us: cic-information@in2p3.fr i f /f feedback kform EGEE-III INFSO-RI-222667 11/12

- POLE1 : CE, NE - Nagios acceptance criteria/timeline - Model/metrics - POLE2 : NE - Ops Manuels, Best practices - Training guides, How-to - Feedback on NGI readiness - POLE3 : FR - Failover Procedure for recommendations - Procedure on NGI operations set-up - Forge Forum/Wiki/Documents Backup slides COD activity Transition to EGI OE5 (PL, NL) - OE13 (FI) project-eu-egee-sa1-c-codfollowup@cern.ch Oversight of daily operations Best practices/training OTAG: otag@mailman.egi.eu GOCDB, Operations Portal, Dashboard, EGEE-III INFSO-RI-222667 12/12

Implications of L2 regionalization (regionalized instance deployed nationally) A regionalized tool requires interoperation between the national and the central instance (interoperation with non-egi grids needs to be addressed in any case) a scalable and reliable transport mechanism, which becomes a critical component has a software development/maintenance cost committment/resources to test and then run it nationally in a reliable manner A regionalized tool allows for better scalability of the overall model easier customization use of native language (where relevant e.g. Helpdesk) persistent storage of national data (e.g. accounting URs) directly responsible of the service availability one technical reference solution for all, instead of independent development efforts [courtesytf : https://www.egi.eu/indico/contributiondisplay.py?contribid=12&sessionid=3&confid=1] EGEE-III INFSO-RI-222667 13 Tool Regionalization Transition meeting, Amsterdam 03 March 2010