REQUISITI SAGE ERP X3 V6 PREMIUM

REQUISITI SAGE ERP X3 V6 PREMIUM 1 INSTALLAZIONI... 4 1.1 Installazioni Multiple... 4 2 REQUISITI... 4 2.1 Componenti della configurazione... 4 2.2 Requisiti di configurazione della rete... 6 2.3 Requisiti di workload... 6 2.3.1 Server di front-end (macchina fisica)... 6 2.3.2 Server di front-end (macchina virtuale)... 7 2.3.3 Workstation... 8 2.3.4 Runtime server supplementari (macchina fisica)... 8 2.3.5 Runtime server supplementari (macchina virtuale)... 9 2.3.6 Sage Search... 9 2.4 Configurazioni compatibili... 11 2.4.1 Server di posta Lotus Notes... 11 2.4.2 Configurazioni Oracle... 11 2.4.3 sql server 2012... 12 2.4.4 BO XI... 12 2.5 compatibilità componenti X3... 12 2.5.1 client X3 e Microsoft Office... 12 2.5.2 microsoft internet explorer e client x3... 13 2.5.3 Microsoft internet explorer e web X3... 13 2.6 Memoria richiesta dai processi... 13 2.6.1 Distribuzione dei processi in una architettura 2-livelli... 13

2.6.2 Distribuzione dei processi in una architettura 3-livelli... 14 2.6.3 Distribuzione dei processi in una architettura 4-livelli... 14 2.6.4 Occupazione media in memoria dei processi X3... 14 2.7 Requisiti in dettaglio... 16 2.7.1 Application Server / Db Server... 16 2.7.2 Web Server... 21 2.7.3 Printer Server... 23 2.7.4 Runtime Server... 25 2.7.5 Client for microsoft windows... 27 2.7.6 Business Object Server... 32 2.7.7 Java Server... 33 2.8 Macchine virtuali... 34 2

La redazione del presente documento viene effettuata nel rispetto ed applicazione delle procedure aziendali del Sistema Qualità di Gruppo Formula S.p.A. certificato secondo la normativa ISO 9001 vision 2000. VERSIONI DATA MODIFICA NOME 00 10/06/2013 Aggiornamento Bianco 01 14/06/2013 Aggiornata info compatibilità internet explorer Bianco 02 14/06/2013 Aggiornata info compatibilità sql server 2012 Bianco 03 03/07/2013 Aggiornati requisiti sage search Bianco 04 17/07/2013 Aggiunto requisito istanza nominale e collation Bianco per Sql Server 05 04/10/2013 Aggiunto Sistema Operativo su cui sql 2012 è Bianco certificato 06 28/10/2013 Aggiunto 32 bit per versioni internet explorer Bianco supportate. Aggiornati requisiti di rete. Aggiornata tabella componenti della configurazione 07 22/11/2013 Aggiunta compatibilità internet explorer 9 e Bianco java 1.7 per BO XI 08 03/02/2014 Aggiunta certificazione explorer 11 Bianco 09 05/05/2014 Aggiunta certificazione con windows 8.1 Bianco 10 21/05/2014 Tolta compatibilità con Office 365 e aggiornati requisiti internet explorer Bianco 3

1 INSTALLAZIONI L installazione standard prevede l installazione dell ultima release corrente del prodotto e l installazione delle patch disponibili per ogni prodotto. 1.1 INSTALLAZIONI MULTIPLE Sullo stesso server non è possibile avere più installazioni Sage ERP X3, anche di versioni diverse (esempio V6, V5, V145 o V130), se le rispettive licenze sono state generate dallo stesso numero di contratto. Tutti i server della configurazione NON devono essere utilizzati come domain controller. 2 REQUISITI 2.1 COMPONENTI DELLA CONFIGURAZIONE COMPONENTE SISTEMA OPERATIVO - Database Server - Application and Main Runtime Server - Additional Runtime server - Windows Server x64 2008 / 2008 (R2) (*) - Red Hat Enterprise Linux x64 release 5 - Aix 6.1 TL04 + SP1 / Aix 5.3 TL09 + SP1 - Print Server - Windows Server 2003 (32 / 64 bit) - Windows Server x64 2008 / 2008 (R2) (*) - Business Objects Server - Windows Server x64 2008 / 2008 (R2) (*) - Web Server - Windows Server 2003 (32/ 64 bit) - Windows Server x64 2008 / 2008 (R2) (*) - Red Hat Enterprise Linux x64 release 5 - Java Bridge Server - Windows Server x64 2008 / 2008 (R2) (*) - Sage Search - Windows Server x64 2008 / 2008 (R2) (*) - MetaFrame Citrix (**) o TSE (microsoft) - Windows Server 2003 (32 / 64 bit) - Windows Server x64 2008 / 2008 (R2) (*) - Safe X3 C/S windows client - Windows 2003 32/64 bit - Windows Server x64 2008 / 2008 (R2) (*) - Windows XP 32-bit SP1a or SP2 or SP3 - Windows Vista Business 32/64 bit - Windows Vista Enterprise 32/64 bit - Windows 7 Professional/Ultimate 32/64 bit - Windows 8.1 Professional 64-bit - Windows 8.1 Enterprise 64-bit 4

- Safe X3 Studio for Eclipse for windows - Windows XP 32-bit SP1a or SP2 or SP3 - Windows Vista Business 32-bit - Windows Vista Enterprise 32-bit - Windows Vista Business 64-bit - Windows Vista Enterprise 64-bit - Windows 7 32/64 bit - Internet explorer - Windows 2000 SP4 32-bit - Windows 2003 Server 32/64 bit - Windows Server x64 2008 / 2008 (R2) (*) - Windows XP 32-bit SP2 or SP3 - Windows Vista Business 32/64 bit - Windows Vista Enterprise 32/64 bit - Windows 7 32/64 bit - Windows 8.1 Professional 64-bit - Windows 8.1 Enterprise 64-bit - Safe X3 console - Windows 2000 Server 32-bit + Service pack 4 minimum - Windows 2003 Server 32/64 bit - Windows Server x64 2008 / 2008 (R2) (*) - Windows XP 32-bit SP1a or SP2 or SP3 - Windows Vista Business 32/64 bit - Windows Vista Enterprise 32/64 bit - Windows 7 32/64 bit - Radio Frequenza - Windows CE 5.0 *: windows server 2008 R2 esiste solo in versione 64 bit. **: Tra la gamma di prodotti Citrix la soluzione XenApp è quella che entra in gioco in architetture con X3. Il nome del prodotto Citrix è l evoluzione di quello che poco tempo fa si chiamava Presentation Server e prima ancora MetaFrame Server. Una feature interessante di XenApp è la possibilità di effettuare il load balancing del carico di richieste client rendendo possibile una sorta di pseudo load balancing dell applicativo X3: attivando una serie di runtime server paralleli, è possibile configurare sui server di una farm citrix il client X3 in modo da referenziare runtime differenti. Tuttavia, i server citrix e i runtime X3 risultano a coppie legati e il crash di uno dei due potrebbe richiedere un intervento manuale. DATABASE SISTEMA OPERATIVO -Windows Server 2008 x64 - Oracle 11g R1 (64-bit) Standard or Entreprise - SQL Server 2008 SP2 (64-bit) Standard or Entreprise -Windows Server 2008 (R2) SP1 - Oracle 11g R2 (64-bit) Standard or Entreprise - SQL Server 2008 R2 SP1 (64-bit) Standard or Entreprise - SQL Server 2012 SP1 Standard or Entreprise -Red Hat Enterprise Linux AS x64 release 5 -IBM-Aix 6.1 TL04 + SP1 - Oracle 11g R2 (64-bit) Standard or Entreprise - Oracle 11g R2 (64-bit) Standard or Entreprise ***: l istanza sql server deve essere nominale e con collation Latin1_general_bin 5

2.2 REQUISITI DI CONFIGURAZIONE DELLA RETE 1) Tutti i server devono fare parte di un Active Directory Domain e appartenere alla stessa sottorete (stesso range di indirizzi ip): uniche eccezioni i server web (sage), TSE (microsoft) o MetaFrame (Citrix) che possono fare parte di una sottorete DMZ. 2) I diversi server e le workstation client devono essere registrati in un DNS domain (reverse dns abilitato), consentendone il riconoscimento tramite FQDN (fully qualified domain name). 3) I server nei quali vengono installati i componenti Sage non devono essere utilizzati come Windows Domain Controller (DC) o come Primary/Backup Domain Controller. 4) La bandwidth tra i server della soluzione deve essere almeno ad un 1 Gbit. Mentre i requisiti minimi di bandwidth tra le workstation e i server devono essere: CLIENT INTERFACE SERVER BANDWIDTH SAGE ERP X3 C/S interface Runtime server 64 Kbps per utente SAGE ERP X3 Web interface Web server 40 Kbps per utente TSE client Microsoft TSE server 24 Kbps per sessione ICA client Citrix XenApp 12 Kbps per sessione Radio Frequenza Web server 20 Kbps per device 2.3 REQUISITI DI WORKLOAD 2.3.1 SERVER DI FRONT-END (MACCHINA FISICA) COMPONENTE Print Server REQUISITO Intel Xeon 2.4 GHz / 2 GB RAM memory / disk 36 GB 10ktpm / Ethernet card Gigabit working area on disk <= 2 GB Web Server for 50 seats Intel Xeon 2.66 GHz / 2 GB RAM memory / disk 2 x 36 GB 10ktpm in RAID-1 / Ethernet card Gigabit Web Server for 100 seats Intel Xeon 2.66 GHz / 3 GB RAM memory / disk 2 x 36 GB 10ktpm in RAID-1 / Ethernet card Gigabit 6

Frontal Server Citrix XenApp or Microsoft Terminal Service per aumentare la security : raccomandiamo di implementare più server configurati in load balancing - for 30 connections Intel Xeon Quad Core 2.66GHz / 8 GB RAM memory / disk 2 x 72 GB 15ktpm in RAID-1 / Ethernet card Gigabit - for 60 connections Intel Xeon Quad Core 2.66GHz / 16 GB RAM memory / disk 2 x 72 GB 15ktpm in RAID-1 / Ethernet card Gigabit - for 100 connections Intel Xeon Quad Core 2.66GHz / 22 GB RAM memory / disk 2 x 72 GB 15ktpm in RAID-1 / Ethernet card Gigabit (*) Forecast a working area of 250MB per user 2.3.2 SERVER DI FRONT-END (MACCHINA VIRTUALE) COMPONENTE REQUISITO Print Server 1 vcpu 2.4 GHz / 2 GB RAM memory / disk 36 GB 10ktpm / Ethernet card Gigabit working area on disk <= 2 GB Web Server for 50 seats 1 vcpu 2.66 GHz / 2 GB RAM memory / disk 2 x 36 GB 10ktpm in RAID-1 / Ethernet card Gigabit Web Server for 100 seats 1vCPU 2.66 GHz / 3 GB RAM memory / disk 2 x 36 GB 10ktpm in RAID-1 / Ethernet card Gigabit Frontal Server Citrix XenApp or Microsoft Terminal Service To increase security : we recommend to implement several machines configured in Load Balancing - for 30 connections 1 vcpu 2.66GHz / 8 GB RAM memory / disk 2 x 72 GB 15ktpm in RAID-1 / Ethernet card Gigabit - for 60 connections 1 vcpu 2.66GHz / 16 GB RAM memory / disk 2 x 72 GB 7

15ktpm in RAID-1 / Ethernet card Gigabit - for 100 connections 1 vcpu 3.2GHz / 22 GB RAM memory / disk 2 x 72 GB 15ktpm in RAID-1 / Ethernet card Gigabit (*) Forecast a working area of 250MB per user 2.3.3 WORKSTATION COMPONENTE Sage X3 C/S Workstation REQUISITO Intel Pentium/Celeron/Centrino/Core in/core 2 Duo or AMD Athlon 1.6 GHz 1 GB RAM memory minimum Display super VGA 1024x768 pixels color 16-bits Sage X3 WEB Workstation Intel Pentium/Celeron/Centrino/Core in/core 2 Duo or AMD Athlon 2.4 GHz 1 GB RAM memory minimum Display super VGA 1024x768 pixels color 16-bits 2.3.4 RUNTIME SERVER SUPPLEMENTARI (MACCHINA FISICA) COMPONENTE REQUISITO WINDOWS Additional Process Server - for 120 users Single processor Quad Core Intel Xéon 2.66GHz 8 GB RAM memory - for 240 users Dual processor Quad Core Intel Xéon 2.66GHz 16 GB RAM memory LINUX Additional Process Server - for 120 users Single processor Quad Core Intel Xéon 2.66GHz 8 GB RAM memory 8

- for 240 users Dual processor Quad Core Intel Xéon 2.66GHz IBM-AIX Additional Process Server 16 GB RAM memory - for 100 users Single processor 1.9GHz POWER5+ 64-bit (DCM) 8 GB RAM memory - for 200 users Dual processor 1.9GHz POWER5+ 64-bit (DCM) 16 GB RAM memory 2.3.5 RUNTIME SERVER SUPPLEMENTARI (MACCHINA VIRTUALE) COMPONENTE REQUISITO WINDOWS Additional Process Server - for 120 users 2 vcpu 2.66GHz / 5 GB RAM memory - for 120 users 4 vcpu 2.66GHz / 8 GB RAM memory - for 240 users 8 vcpu 2.66GHz / 16 GB RAM memory LINUX Additional Process Server - for 60 users 2 vcpu 2.66GHz / 5 GB RAM memory - for 120 users 4 vcpu 2.66GHz / 8 GB RAM memory - for 240 users 8 vcpu 2.66GHz / 16 GB RAM memory 2.3.6 SAGE SEARCH Il server Sage Search richiede un server dedicato. La stima che segue si basa su un numero di documenti indicizzati, con una dimensione media dei documenti di 3Kbyte e 25 criteri di filtro e conteggio per modello. Queste cifre corrispondono alla politica di indicizzazione di default, consegnata nella pre-parametrizzazione. Poiché la memoria RAM e lo spazio disco richiesti sono generalmente proporzionali alla dimensione dei documenti, una politica di indicizzazione meno intensiva può condurre ad una configurazione più leggera. E' possibile trovare gli elementi corrispondenti alla propria applicazione utilizzando la funzione "Stato delle tabelle" negli strumenti di 9

verifica del database. Si pensi che la dimensione media fornita da questo tool si basa sulla lunghezza massima di ogni campo. Di conseguenza, se i campi non sono alimentati completamente (è sempre ciò che avviene), si deve considerare che la dimensione media fornita da questo tool può essere diminuita dal 30 al 60%. In queste condizioni e sulla base di processori Xeon recenti, le valutazioni sono le seguenti: 1 core per 500 documenti indicizzati al secondo 1 core per 10 query al secondo RAM: 600 Mb per 1 milione di record di 3 KB Disco: 6 Gb per 1 milione di record di 3KB Da ciò si ottiene il seguente riquadro: Vincoli di utilizzo Numero documenti indicizzati Configurazione richiesta Refresh dell'indice una volta al giorno Disponibilità non alta del motore di ricerca (*) Tempi di risposta della ricerca < 1 secondo 40 query al secondo 25 milioni 1 server 4 core, 16 GB di RAM, 150 GB di spazio disco Refresh dell'indice una volta al giorno Disponibilità non alta del motore di ricerca (*) Tempi di risposta della ricerca < 1 secondo 40 query al secondo 50 milioni 1 server 4 core, 32 GB di RAM, 300 GB di spazio disco Refresh dell'indice una volta al giorno Disponibilità non alta del motore di ricerca (*) Tempi di risposta della ricerca < 1 secondo 80 query al secondo 100 milioni 1 server 8 core, 64 GB di RAM, 600 GB di spazio disco Refresh frequente dell'indice Disponibilità non alta del motore di ricerca (*) Tempi di risposta della ricerca < 1 secondo 40 query al secondo 25 milioni 2 server (uno per l'aggiornamento dell'indice ed uno per la ricerca) ognuno con 4 core, 16 GB di RAM, 3 dischi da 450 GB in RAID 5 Refresh frequente dell'indice Disponibilità non alta del motore di ricerca (*) Tempi di risposta della ricerca < 1 secondo 40 query al secondo 50 milioni 2 server (**), uno per l'aggiornamento dell'indice ed uno per la ricerca con, per il server preposto all'aggiornamento dell'indice: 4 core, 36 GB di RAM, 5 dischi da 450 GB in RAID 5 e per il server preposto alla ricerca: 4 core, 48 GB di RAM, 10

5 dischi da 450 GB in RAID 5 Refresh frequente dell'indice Disponibilità non alta del motore di ricerca (*) Tempi di risposta della ricerca < 1 secondo 80 query al secondo 100 milioni 2 server (**), uno per l'aggiornamento dell'indice ed uno per la ricerca, con, per il server preposto all'aggiornamento dell'indice: 8 core, 48 GB di RAM, 9 dischi da 450 GB in RAID 5 e per il server preposto alla ricerca: 8 core, 96 GB di RAM, 9 dischi da 450 GB in RAID 5 (*) Per un'alta disponibilità del motore di ricerca, bisogna aggiungere ad ogni configurazione un secondo server di ricerca con caratteristiche identiche a quelle del primo. (**) La configurazione standard installata di default dalla console Safe X3 prevede un solo server di indicizzazione e di ricerca. Bisognerà quindi prevedere un'installazione manuale per una configurazione su 2 server. 2.4 CONFIGURAZIONI COMPATIBILI 2.4.1 SERVER DI POSTA LOTUS NOTES Su X3 l invio email può entrare in gioco nel caso di workflow oppure qualora si decida di spedire una stampa: 1) per il workflow: il requisito è di avere un server di posta che utilizzi i protocolli SMTP e POP. Lotus notes di default ha questi servizi disabilitati ma possono essere abilitati. 2) per l invio di stampe tramite email: il requisito è di avere un client compatibile MAPI. Lotus Notes diventa mapi compatibile a seguito dell installazione di una componente aggiuntiva. Nota: i protocolli di email sono: 1.POP (Post Office Protocol): consente ai client di posta di recuperare gli email da un server remoto. Un protocollo analogo è l IMAP 2. SMTP ( Simple Mail Transfer Protocol): utilizzato dai client di posta POP o IMAP per inviare email al server remoto. 3. MAPI: protocollo proprietario di microsoft. Per Outlook che interagisce con un Exchange server fornisce maggiori funzionalità rispetto ad esempio al protocollo IMAP 2.4.2 CONFIGURAZIONI ORACLE Le seguenti configurazioni con oracle sono compatibili: 1) RAC (Real Application Clusters). 2) Oracle ODA appliance. 11

3) Oracle Exdata. 2.4.3 SQL SERVER 2012 La compatibilità con Sql Server 2012 è possibile rispettando i seguenti prerequisiti minimi: a. Sage Erp X3 V6.5 + lista di patch P21 b. Runtime X3 16r.221 c. Console X3 di configurazione CFG.122 d. Sistema Operativo di sql server: Windows 2008 R2 SP1 64 bit Importante: In caso di utilizzo della componente Business Intelligence, la base dati utilizzata da BO non può essere Sql Server 2012 a causa dell incompatibilità della versione Business Objects XI R3 con questa versione di sql server. 2.4.4 BO XI Il componente BO XI embedded nel setup di X3 è in versione XI 3.1 SP3 ed è certificato con internet explorer 8. E possibile installare i seguenti service pack del componente BO: 1. SP5 (kit ENTERPRISE05_0-10007443.exe) : certifica il componente con internet explorer 9 e java 1.6 2. SP6 (richiesta presenza di SP5): certifica il componente con internet explorer 10 desktop e a java 1.7 2.5 COMPATIBILITÀ COMPONENTI X3 2.5.1 CLIENT X3 E MICROSOFT OFFICE La suite Microsoft Office è supportata dal client X3 solo in modalità 32 bit. Microsoft consiglia l utilizzo della versione Office 2010 a 32 bit anche nella versioni di Windows a 64 bit per evitare problemi di compatibilità delle applicazioni. Le versioni del client Sage X3 hanno la seguente compatibilità con le versioni Microsoft Office: Client X3 105 : Microsoft Office 2000, 2002, 2003, 2007 Client X3 106 : Microsoft Office 2000, 2002, 2003, 2007 Client X3 108 : Microsoft Office 2000, 2002, 2003, 2007 Client X3 109 : Microsoft Office 2000, 2002, 2003, 2007, 2010 Client X3 110 : Microsoft Office 2000, 2002, 2003, 2007, 2010 Client X3 111 : Microsoft Office 2000, 2002, 2003, 2007, 2010 Client X3 112 : Microsoft Office 2000, 2002, 2003, 2007, 2010 Client X3 113 : Microsoft Office 2000, 2002, 2003, 2007, 2010, 2013 (*) 12

(*): la sincronizzazione di Outlook con l informazione del CRM non è supportata. Se si vuole utilizzare questa funzionalità è necessario utilizzare Office 2010. 2.5.2 MICROSOFT INTERNET EXPLORER E CLIENT X3 Le versioni di Microsoft Internet Explorer (32 bit) hanno la seguente compatibilità con le versioni Client X3: Internet Explorer 7: Client.106, Client.108, Client.109, Client.110, Client.111 Internet Explorer 8: Client.106, Client.108, Client.109, Client.110, Client.111 Internet Explorer 9: Client.110, Client.111, Client.112, Client.113 Internet Explorer 10: Client.110, Client.111, Client.112, Client.113 Internet Explorer Desktop 10/11 : Client.113 2.5.3 MICROSOFT INTERNET EXPLORER E WEB X3 Le versioni di Microsoft Internet Explorer hanno la seguente compatibilità con le versioni Web X3: Internet Explorer 7: Web.121, Web.123, Web.125, Web.126 Internet Explorer 8: Web.121, Web.123, Web.125, Web.126, Web.128 Internet Explorer 9: Web.128, Web.129 (*) Internet Explorer Desktop 10\11: Web.128, Web.129 (*) Internet Explorer Metro 10\11: non supportata (*): La componente Web.129 di X3 è compatibile su architettura 32-bit e 64-bit per windows, e unicamente su 64-bit per linux. 2.6 MEMORIA RICHIESTA DAI PROCESSI 2.6.1 DISTRIBUZIONE DEI PROCESSI IN UNA ARCHITETTURA 2-LIVELLI COMPONENTE PROCESSO PROCESSO PADRE DATABASE and APPLICATION & MAIN PROCESS SERVER : 1 x oracle.exe / instance 1 x sqlserver.exe / instance 1 x adxdsrv.exe / solution n x adonix.exe n x sadora.exe / sadoss.exe n x sadfsq.exe Oracle Database engine SQL Database engine Sage X3 listener Sage X3 process Sage X3 process Sage X3 process CLIENT WORKSTATION : X3.exe Sage X3 Client (n): numero di connessioni utenti 13

2.6.2 DISTRIBUZIONE DEI PROCESSI IN UNA ARCHITETTURA 3-LIVELLI COMPONENTE PROCESSO PROCESSO PADRE DATABASE SERVER : APPLICATION & MAIN PROCESS SERVER : 1 x oracle.exe / instance 1 x sqlserver.exe / instance 1 x adxdsrv.exe / solution n x adonix.exe n x sadora.exe / sadoss.exe n x sadfsq.exe Oracle Database engine SQL Database engine Sage X3 listener Sage X3 process Sage X3 process Sage X3 process CLIENT WORKSTATION : X3.exe Sage X3 Client (n): numero di connessioni utenti 2.6.3 DISTRIBUZIONE DEI PROCESSI IN UNA ARCHITETTURA 4-LIVELLI COMPONENTE PROCESSO PROCESSO PADRE DATABASE SERVER : APPLICATION SERVER : ADDITIONAL PROCESS SERVERS : 1 x oracle.exe / instance 1 x sqlserver.exe / instance 1 x adxdsrv.exe / solution n x 2 x sadfsq.exe 1 x adxdsrv.exe / solution n x adonix.exe n x sadora.exe / sadoss.exe Oracle Database engine SQL Database engine Sage X3 listener Sage X3 process Sage X3 listener Sage X3 process Sage X3 process CLIENT WORKSTATION : X3.exe Sage X3 Client (n): numero di connessioni utenti 2.6.4 OCCUPAZIONE MEDIA IN MEMORIA DEI PROCESSI X3 COMPONENTE PROCESSO MEMORIA FISICA - RAM Database Server Application & main Process Server oracle.exe / instance sqlserver.exe / instance adxdsrv.exe / solution adonix.exe 1 to 4 Gb 1 3 Mb 30 Mb 14

Additional Process Server sadora or sadoss.exe 2 x sadfsq.exe adxdsrv.exe / solution adonix.exe sadora or sadoss.exe 20 Mb 2 x 3 Mb 3 Mb 30 Mb 20 Mb Sage X3 C/S Workstation X3.exe / session 150-250 Mb Sage X3 Web Workstation iexplore.exe / session 100-200 Mb 15

2.7 REQUISITI IN DETTAGLIO 2.7.1 APPLICATION SERVER / DB SERVER 2.7.1.1 MICROSOFT WINDOWS 2008 64 BIT SQL SERVER 2008 This document describes the minimum configuration necessary for the installation of the Software package application and data servers on a Microsoft Windows - SQL Server 2008 server. Category Operating system Computer Microsoft Windows 2008 Server 64-bit R1 or R2 100% compatible PC Processor Intel Xeon 2.4 GHz or + advised Configuration requirements Mono-processor server to manage up to 30 users simultaneously. Plan 1 additional processor per additional 30 users. RAM memory 256 Mb for the OS + 600 Mb per database instance (average) + 50 Mb per connected user DVD-ROM DVD-ROM drive (16x or higher recommended). The DVD-ROM drive is not mandatory in the case of an installation carried out from a server. 0.6 Go: SQL Server 2008 and, depending on the installed software, for Sage ERP X3: Disk space 1.5 Go: Application + Reference folder 6 Go: Demonstration folder for Sage HR Management: 1.5 Go: Application + Reference folder 1 Go: Demonstration folder You must add the space necessary for your own file database. Microsoft SQL Server 2008 x64 SP1 Enterprise Edition, or Microsoft SQL Server 2008 x64 R2 Enterprise Edition installed with the following option: Database software Collation Latin1_general_bin A named instance is necessary. It will be used to create the product database. By default, the communication by TCP/IP or Namepipe is not activated. It must be enabled for these two modes. E-mail software Publication The SQL Server Browser service must be launched. To use the workflow functions a SMTP/POP3 e-mail server needs to be reached from the server. An HTTP Apache 2.2 server must be installed on the application server. 16

server Internet browser It can be found on the DVD-ROM in directory FREECOMPONENTS\Application. Microsoft Internet Explorer version 7.0.5730.11 minimum, or Microsoft Internet Explorer version 8.0.7600.16385 minimum When you work under Windows, Microsoft SQLServer and SQLServer Agent are started and executed as Windows services named MSSQL$instancename and SQLAgent$instancename. To be run, these services must be assigned to a WINDOWS user account. You can assign the same user account to both. This user account can also be used for the software. To do this, it is strongly recommended that a domain user is chosen, this user will have to satisfy the following constraints: User accounts Access and modify the SQLServer directory Access and modify the.mdf,.ndf and.ldf database files Open a session as a service. Read and write values in the following registry database entries: HKEY_LOCAL_MACHINE\Software\Microsoft\MSSQL$nominstance HKEY_LOCAL_MACHINE\System\CurrentControlset\Services\MSSQL$nominstance HKEY_LOCAL_MACHINE\Software\Microsoft\Windows2000\CurrentVersion\Perflib It is recommended to use a domain user account belonging to the Local administrators group. ADXADMIN In addition, for the actual software users, it is recommended to define a user group and assign the access to the different software directories after the software component installation. A "SAFE X3 ADXADMIN" administration engine must be installed on the server. It can be found on the DVD-ROM in the directory "Safe X3 ADXADMIN". Launch setup.exe. 17

2.7.1.2 MICROSOFT WINDOWS 2008 64 BIT - ORACLE 11G This document describes the minimum configuration necessary for the installation of the Software package application and data servers on a Microsoft Windows - Oracle 11g server. Category Operating system Computer Microsoft Windows 2008 Server 64-bit R1 or R2 100% compatible PC Processor Intel Xeon 2.4 GHz or + advised A mono-processor to manage up to 30 users simultaneously. Plan 1 additional processor per additional 30 users. Configuration requirements RAM memory 256 Mb for the OS + 600 Mb per database instance + 50 Mb per connected user DVD-ROM DVD-ROM drive (16x or higher recommended). The DVD-ROM drive is not mandatory in the case of an installation carried out from a server. 2.5 Go: Oracle 11g and, depending on the installed software, for Sage ERP X3: Disk space 1.5 Go: Application + reference folder 6 Go: Demonstration folder for Sage HR Management: 1.5 Go: Application + reference folder 1 Go: Demonstration folder You must add the space necessary for your own file database. Oracle 11g (64-bit) Version 11.1.0.7 or Oracle 11g (64-bit) Version 11.2.0.1 Database software Starting from version 6.2 of Sage ERP X3, when the operating system is Microsoft Windows 2008 Server 64-bit R1 or R2, the Sage setup (Oracle database server component or Solution installation wizard) can install this prerequisite (optional). If the database is not located on the application server (remote or disconnected database), it is necessary to install the client part of Oracle 11g on the application server. E-mail software Publication server Internet browser In the case where a sqlnet.ora file will be set up for the listener, verify that the SQLNET.AUTHENTICATION_SERVICES setup is set to NONE. The NTS value is not supported. To use the workflow functions a SMTP/POP3 e-mail server needs to be reached from the server. An HTTP Apache 2.2 server must be installed on the application server. It can be found on the DVD-ROM in directory FREECOMPONENTS\Application. Microsoft Internet Explorer version 7.0.5730.11 minimum, or Microsoft Internet Explorer version 8.0.7600.16385 minimum User accounts Installing Oracle 11g requires a user account that has Administrator rights. This user account can also be used for the 18

software. To do this, it is strongly recommended that a domain user is chosen, this user will have to satisfy the following constraints: Be able to access and modify the Oracle 11g directory Open a session as a service. It is recommended to use a domain user account belonging to the Local administrators group. ADXADMIN In addition, for the actual software users, it is recommended to define a user group and assign the access to the different software directories after the software component installation. A "SAFE X3 ADXADMIN" administration engine must be installed on the server. It can be found on the DVD-ROM in the directory "SAFE X3 ADXADMIN". Launch setup.exe. 2.7.1.3 IBM RISC/6000 (AIX 5.3 /6.1) - ORACLE 11G This document describes the minimum configuration necessary for the installation of the Software package application and data servers on an IBM-RISC/6000 AIX 5.3/ 6.1 - Oracle 11g server. Category Operating system Computer RAM memory X-windows administrator CD-ROM AIX 5L release 5.3, TL 09 and SP1 minimum AIX release 6.1 TL04 + SP1 Configuration requirements A 64-bit POWER+ 1,2 GHz mono-processor server to manage up to 40 users simultaneously. Beyond this, an additional server is required for each further 40 users. 256 Mb for the OS + 600 Mb per database instance + 50 Mb per connected user Check that the X-windows components are correctly installed from the Unix server's Graphic console: xclock (a clock should be displayed on the console) WARNING: the correct functioning of the Graphical console is mandatory to proceed with the installation of Oracle 11g on the UNIX server. DVD-ROM drive: ISO 9660 format 6.5 Go: Oracle 11g (11.2.0.1) and, depending on the installed software, for Sage ERP X3: Disk space 1.5 Go: Application + reference folder 6 Go: Demonstration folder for Sage HR Management: 1.5 Go: Application + reference folder 1 Go: Demonstration folder Database software You must add the space necessary for your own file database. Oracle 11g(64-bit) Version 11.2.0.1 If the database is not located on the application server (remote or disconnected database), it is necessary to install 19

the client part of Oracle 11g on the application server. E-mail software Publication server ADXADMIN The user accounts of the dba group as well as the user used to start the SAFE X3 administration engine (root usually) must have the following limits at Unlimited level: fsize = -1 core = -1 cpu = -1 data = -1 stack = -1 rss = -1 nofiles = -1 core_hard = -1 cpu_hard = -1 data_hard = -1 fsize_hard = -1 To use the workflow functions a SMTP/POP3 e-mail server needs to be reached from the server. An Apache 2.2 HTTP server must be installed on the application server. Modules mod_proxy, mod_proxy_http, mod_proxy_connect and mod_proxy_ftp must be available. An ADXADMIN administration engine must be installed on the server. 2.7.1.4 RED HAT 5 64 BIT X86 - ORACLE 11G This document describes the minimum configuration necessary to install the application and data server on a Red Hat Enterprise Linux 64- bit x86 release 5 - Oracle 11g server. Category Operating system Red Hat Enterprise Linux Server 64-bit x86 release 5 Computer RAM memory X-windows administrator CD-ROM Configuration requirements Processor Intel Xéon 2.8 GHz mono-processor server or above to manage up to 30 users simultaneously. Beyond this, an additional server is required for each further 30 users. 512 Mb for the OS + 600 Mb per database instance + 50 Mb per connected user Check that the X-windows components are correctly installed from the Unix server's Graphic console: xclock (a clock should be displayed on the console) WARNING: the correct functioning of the Graphical console is mandatory to proceed with the installation of Oracle 11g on the UNIX server. DVD-ROM drive: ISO 9660 format 4 Go: Oracle 11g (11.2.0.1) and, depending on the installed software, for Sage ERP X3: Disk space 1.5 Go: Application + reference folder 6 Go: Demonstration folder for Sage HR Management: 1.5 Go: Application + reference folder 1 Go: Demonstration folder You must add the space necessary for your own file database. 20

Oracle 11g(64-bit) Version 11.2.0.1 Database software E-mail software Publication server ADXADMIN If the database is not located on the application server (remote or disconnected database), it is necessary to install the client part of Oracle 11g on the application server. To use the workflow functions a SMTP/POP3 e-mail server needs to be reached from the server. An Apache 2.2 HTTP server must be installed on the application server. Modules mod_proxy, mod_proxy_http, mod_proxy_connect and mod_proxy_ftp must be available. An ADXADMIN administration engine must be installed on the server. 2.7.2 WEB SERVER 2.7.2.1 MICROSOFT WINDOWS 2003/2008 This document describes the minimum configuration necessary to the installation of the SAFE X3 Web server for Microsoft Windows. Category Operating system Computer RAM memory DVD-ROM Disk space Internet browser ADXADMIN Microsoft Windows 2003 Server 32-bit Microsoft Windows 2003 Server 64-bit Microsoft Windows 2008 Server 64-bit R1 or R2 100% PC compatible Processor Intel Xeon 1.4 GHz or + advised The Web server IP hostname should not include "_". 1 Gb minimum Configuration required DVD-ROM drive (16x or higher recommended). The DVD-ROM drive is not mandatory in the case of an installation carried out from a server. 300 Mb: Web server Microsoft Internet Explorer version 7.0.5730.11 minimum, or Microsoft Internet Explorer version 8.0.7600.16385 minimum A "SAFE X3 ADXADMIN" administration engine must be installed on the server. It can be found on the DVD-ROM in the directory "Safe X3 ADXADMIN". Launch setup.exe. 2.7.2.2 RED HAT 64 BIT X86 This document describes the minimum configuration necessary to the installation of the SAFE X3 Web server for Red Hat Enterprise Linux x86 release 5. Category Operating system Red Hat Enterprise Linux Server 64-bit x86 release 5 Computer 100% PC compatible Processor Intel Xeon 1.4 GHz or + advised Configuration required RAM memory The presentation server's name must not contain "_". 1 Gb minimum 21

DVD-ROM Disk space CD-ROM drive: ISO 9660 format 350 Mb: Web server The following packs or higher version must be installed: Software prerequisites e2fsprogs-1.39-15.el5 expat-1.95.8-8.2.1 glibc-2.5-24 krb5-libs-1.6.1-25.el5 openssl-0.9.8b-10.el5 zlib-1.2.3-3 gawk-3.1.5-14.el5 sed-4.1.5-5.fc6 gcc-4.1.2-42.el5 libgcc-4.1.2-42.el5 ADXADMIN The packets must be checked using the command 'rpm -q <nom>'. For instance: 'rpm -q openssl'. An ADXADMIN administration engine must be installed on the server. 22

2.7.3 PRINTER SERVER 2.7.3.1 MICROSOFT WINDOWS XP/2003/2008 This document describes the minimum configuration necessary for the installation of a SAFE X3 print server for Microsoft Windows. Category Operating system Computer RAM memory DVD-ROM Disk space Microsoft Windows 2003 32-bit Microsoft Windows 2003 64-bit Microsoft Windows 2008 64-bit R1 or R2 Microsoft Windows XP 32-bit SP1a or SP2 or SP3 Configuration requirements 100% compatible PC Minimum Intel Pentium 506 processor recommended (or equivalent). 512 Mb to 1 Gb or more depending on the number of concurrent print processes. DVD-ROM drive (16x or higher recommended). The DVD-ROM drive is not mandatory in the case of an installation carried out from a server. 90 Mb: Sage X3 Print server 120 Mb: Crystal Report 2008 client (under \Program Files) Plan an additional 20 Mb per SAFE X3 solution associated with a print server. By default, the print server SAFE X3 uses the ODBC SQL Server Native Client or Cr Oracle Wire Protocol ODBC Driver, installed by its own setup. The use of these drivers does not require to install the SQL Server or Oracle client part. ODBC In case of a forced use of a CR Oracle ODBC SQL driver (for a SAFE X3 solution that uses an Oracle database), the presence of an Oracle Net 11 client on the server is mandatory. In that case, the SAFE X3 print server includes the Oracle "TNS_ADMIN" environment variable during the automatic "creation/update" procedure of an ODBC data source to an ODBC database. If this variable is present and properly valued, the "tnsames.ora" file located in the location indicated by the contents of this variable is updated by the Sage X3 print server during an automatic "creation/ update" procedure of an ODBC data source. In the case where the print server must be launched in "Windows Service" mode, it is highly recommended not to use the "Local System" login account. The Windows user account used to launch the server must have sufficient rights to: User account create system ODBC data sources modify the "%Windir%\system32\drivers\etc\services" file with Microsoft Windows 2003 and above, create global objects (local security attribute "Create global objects" when using a CR Oracle ODBC driver, access the Oracle*Net alias descriptions ("tnsames.ora" file located in the location specified by the Oracle environment variable "TNS_ADMIN") in read/write mode Thus, it is highly recommended that the Windows user account used to launch the print server be the Local administrator of the computer. The user account under which the print server has been started (in "Console" or "Windows service" mode) must have at least one printer that has been set up. If effective security rules do not allow to use an Administrator account and if the user account used does not have sufficient rights to access the resources mentioned above, the following rules must then be followed: a record must be manually added to the "%Windir%\system32\drivers\etc\services" file to declare the print server 23

listening port. The port number to enter is the one declared in the SAFE X3 administration console during the component configuration. The port alias must comply with the following convention: "adonix_numport" The Oracle or SQLServer data sources must be manually created on the computer. In the case of an CR Oracle ODBC Driver data source, do not forget to also create the Oracle*Net alias (use for this the Oracle "Net configuration" wizard). The configuration setups to use for the manual creation of ODBC data sources can be accessed via the SAFE X3 solution definition available from the SAFE X3 administration console. Lastly, in this case, the print server must be started using the "/noodbc" option in order to deactivate the automatic creation of ODBC data sources. Printer Internet browser E-mail software ADXADMIN If you want more details on these matters, consult the print server presentation and operation guide. Known limit: The use of printers of type LaserJet 1022n causes the overlapping of lines in reports using "Rich Text". Microsoft Internet Explorer version 7.0.5730.11 minimum, or Microsoft Internet Explorer version 8.0.7600.16385 minimum A MAPI compatible e-mail system is necessary in the case where e-mail will be used to distribute the results of a print request. This software must in addition be activated in such a way that a MAPI session can be established without having to connect beforehand. A "SAFE X3 ADXADMIN" administration engine must be installed on the server. It can be found on the DVD-ROM in the directory "Safe X3 ADXADMIN". Launch setup.exe. 24

2.7.4 RUNTIME SERVER 2.7.4.1 MICROSOFT WINDOWS 2008 This document describes the minimum configuration required for the installation of an additional SAFE X3 processing server on a Microsoft Windows server. Category Operating system Computer RAM memory DVD-ROM Disk space Microsoft Windows 2008 Server 64-bit R1 or R2 100% PC compatible Processor Intel Xeon 2.4 GHz or + advised Configuration required Mono-processor server to manage up to 50 users simultaneously. Plan 1 additional processor per additional 50 users. 512 Mb + 40 Mb per connected user DVD-ROM drive (16x or higher recommended). The DVD-ROM drive is not mandatory in the case of an installation carried out from a server. 20 Mo: SAFE X3 processing server Internet browser Microsoft Internet Explorer version 7.0.5730.11 minimum, or Microsoft Internet Explorer version 8.0.7600.16385 minimum It is necessary to install the Oracle 11g client section on the server to access an Oracle database. Database access In order to reach a SQL Server 2008 base, it is necessary to intall on the server the following functionalities of SQL Server 2008: Connectivity of client tools. Management tools - Complete ADXADMIN A "SAFE X3 ADXADMIN" administration engine must be installed on the server. It can be found on the DVD-ROM in the directory "Safe X3 ADXADMIN". Launch setup.exe. 2.7.4.2 IBM RISC/6000 (AIX 5.3/ 6.1) This document describes the minimum configuration required for the installation of an additional SAFE X3 processing server on an IBM- RISC/6000 AIX 5.3 / 6.1 server. Category Operating system Computer RAM memory X-windows administrator AIX 5L release 5.3, TL 09 and SP1 minimum AIX release 6.1 TL04 + SP1 25 Configuration required A 64-bit POWER+ 1,2 GHz mono-processor server to manage up to 40 users simultaneously. Beyond this, an additional server is required for each further 40 users. 256 Mb + 50 Mb per connected user Check that the X-windows components are correctly installed from the Unix server's Graphic console:

xclock (a clock should be displayed on the console) CD-ROM Disk space Database access ADXADMIN WARNING: the correct functioning of the Graphical console is mandatory to proceed with the installation of Oracle 11g on the UNIX server. CD-ROM drive: ISO 9660 format 40 Mb: SAFE X3 Processing server It is necessary to install the Oracle 11g client section on the server to access an Oracle 11g database. An ADXADMIN administration engine must be installed on the server. 2.7.4.3 RED HAT 64 BIT X86 This document describes the minimum configuration required for the installation of an additional SAFE X3 process server on an Linux Red Hat Entreprise 64 bit x86 release 5 server. Category Operating system Red Hat Enterprise Linux Server 64 bit x86 release 5 Computer RAM Memory X-windows administrator CD-ROM Disk space Configuration requirements Processor Intel Xéon 2.8 GHz mono-processor server or above to manage up to 40 users simultaneously. Beyond this, an additional server is required for each further 40 users. 256 Mb + 50 Mb per connected user Check using the Unix Graphical console that the X-windows components are correctly installed: xclock (a clock should be displayed on the console) Warning: the correct functioning of the Graphical console is mandatory to proceed with the installation of Oracle 11g on the UNIX server. CD-ROM drive: ISO 9660 format 40 Mb: SAFE X3 Process server Database access ADXADMIN It is necessary to install the Oracle 11g client section on the server to access an Oracle 11g database. An ADXADMIN administration engine must be installed on the server. 26

2.7.5 CLIENT FOR MICROSOFT WINDOWS 2.7.5.1 SAFE X3 CLIENT This document describes the minimum configuration necessary for the installation of the SAFE X3 client interface for Microsoft Windows. Category Operating system Configuration required Microsoft Windows 2003 32-bit (*) Microsoft Windows 2003 64-bit (*) Microsoft Windows 2008 64-bit R1 or R2 Microsoft Windows XP 32-bit SP1a or SP2 or SP3 (*) Microsoft Windows Vista Business 32-bit (*) Microsoft Windows Vista Enterprise 32-bit (*) Microsoft Windows Vista Business 64-bit (*) Microsoft Windows Vista Enterprise 64-bit (*) Microsoft Windows 7 Professional 32-bit. Microsoft Windows 7 Ultimate 32-bit. Microsoft Windows 7 Professional 64-bit. Microsoft Windows 7 Ultimate 64-bit. Microsoft Windows 8.1 Professional 64-bit. Microsoft Windows 8.1 Enterprise 64-bit. Caution: The installation on a machine under Windows Vista is strongly advised against for a user using the Detailed scheduling functions of the X3 ERP. Computer RAM memory DVD-ROM Disk space Display.Net Framework ODBC (*) Crystal Reports 2013 option (local print engine) not compatible 100% compatible PC Intel Pentium/Celeron/Centrino/i3/i5/i7 1.6GHz processor (or higher) or AMD Athlon (or equivalent). 90 Mb to 250 Mb per SAFE X3 client session. The lower value of this range fits a use with neither local printouts nor graphical blocks, and the higher value of the range corresponds to a session using local print functionalities, a bulky interactive portal along with functions containing graphical and Office blocks. DVD-ROM player (16x or higher recommended). The DVD-ROM player is not mandatory if the installation is carried out from a server. 160 Mb: SAFE X3 Client 180 Mb: Crystal Report 2013 (under \Program Files) Plan to have at least a dozen Mb for the data cache (depending on the number of connection folders and the number of functions used per connection folder). The SAFE X3 software packages have been designed for a 1024*768 pixel resolution. If the Crystal Reports 2013 option is installed (local print engine) on a computer running Microsoft Windows 8.1, the 3.5 version of.net Framework must be activated beforehand. More details on the Microsoft help page. If the user wants to print management reports coming from a SAFE X3 solution, via a local print engine, the SAFE X3 client manages the creation, configuration and control of the ODBC data sources (Oracle or SQLServer) necessary for the print processes to access the database servers of the attached SAFE X3 solution. By default, the print server SAFE X3 uses the ODBC SQL Server Native Client or Cr Oracle Wire Protocol ODBC Driver, 27

installed by its own setup. The use of these drivers does not require to install the SQL Server or Oracle client part. Depending on the configuration setups for the SAFE X3 client, the Windows user accounts using the application will have to have the rights sufficient to create a user ODBC data source. Printer In case of a forced use of a CR Oracle ODBC Driver (for a SAFE X3 solution that uses an Oracle database), the presence of an Oracle Net 11 client on the workstation is mandatory. In this case, the SAFE X3 client takes into account the Oracle environment variable "TNS_ADMIN" during the automatic "creation/update" procedure of an ODBC data source. If this variable is present and properly valued, the "tnsames.ora" file located in the location indicated by the contents of this variable is updated by the SAFE X3 Client during an automatic "creation/ update" procedure for an ODBC data source. In this framework, the windows user accounts using the application will have to have rights sufficient to access this location in read/write mode. Known limit: The use of printers of type LaserJet 1022n causes the overlapping of lines in reports using "Rich Text" data of the application. Microsoft Internet Explorer version 7.0 (32 bits) build 7.0.5730.11 minimum, or Microsoft Internet Explorer version 8.0 (32 bits) build 8.0.7600.16385 minimum, or Microsoft Internet Explorer version 9.0 (32 bits) build 9.0.8112.16421 minimum, or Microsoft Internet Explorer version 10.0 (32 bits) build 10.0.9200.16750IS minimum, or Microsoft Internet Explorer version 11.0 (32 bits) build 11.0.9600.16476 minimum Notes: Internet browser For workstations designed for the use of Business Intelligence functions, only version 8 of Internet Explorer is supported to use version 9 of Internet Explorer, the Service Pack 5 of Business Objects Enterprise 3.1 must be installed on the BO server E-mail software Office components to use version 10 or 11 of Internet Explorer, the Service Pack 6 of Business Objects Enterprise 3.1 must be installed on the BO server. A MAPI compatible e-mail system is necessary to on one hand be able to use the Workflow application functions and on the other hand to be able to distribute by e-mail the result of a print request carried out locally. In this last case, the e-mail software must be activated in such a way that a MAPI session can be established without it being necessary to carry out a connection beforehand. Microsoft Office 2003 SP3, Microsoft Office XP or Microsoft Office 2007, Microsoft Office 2010 or Microsoft Office 2013 32 bits, to use the software functions including an Office component. Microsoft Office 2003 SP3, Microsoft Office XP, Microsoft Office 2007 or Microsoft Office 2010 32 bits, to use the synchronization of Outlook information with the information of the CRM activities module of the ERP. To use the functions including an office component, the security options of the Microsoft Office applications must authorize the execution of unsigned macros and the access to the Object model of VBA projects. 2.7.5.2 SAFE X3 STUDIO FOR ECLIPSE FOR MICROSOFT WINDOWS This document describes the minimum configuration necessary for the installation of the SAFE X3 client interface for Microsoft Windows. Category Operating Microsoft Windows XP 32-bit SP1a or SP2 or SP3 Configuration requirements 28

system Computer RAM memory DVD-ROM Disk space Microsoft Windows Vista Business 32-bit Microsoft Windows Vista Enterprise 32-bit Microsoft Windows Vista Business 64-bit Microsoft Windows Vista Enterprise 64-bit Microsoft Windows 7 Professional 32-bit Microsoft Windows 7 Professional 64-bit Microsoft Windows 7 Integrale 32-bit Microsoft Windows 7 Integrale 64-bit 100% compatible PC Minimum Intel Pentium 506 processor recommended (or equivalent). 256 Mb to 512 Mb depending on the quantity and the size of the processes opened simultaneously and on the setup of the java virtual machine for eclipse. DVD-ROM drive (16x or higher recommended). The DVD-ROM drive is not mandatory in the case of an installation carried out from a server. 100 Mb: Eclipse 20 Mb: SAFE X3 Studio Plan about additional 100 Mb for the workspace (depending on the number of projects and the number of processes used by project). Sun JRE Sun Java SE Runtime Environment Version 6 Internet browser Microsoft Internet Explorer version 7.0.5730.11 minimum, or Microsoft Internet Explorer version 8 Internet access An internet access is necessary to download the SAFE X3 Studio plug-in and its updates. 2.7.5.3 INTERNET BROWSER This document describes the minimum configuration necessary for a smooth connection to an application in SAFE X3 technology from an Internet browser. Category Operating system Computer RAM memory Display Microsoft Windows 2000 SP4 32-bit Microsoft Windows 2003 Server 32-bit Microsoft Windows 2003 Server 64-bit Microsoft Windows 2008 Server 64-bit R1 or R2 Microsoft Windows XP 32-bit SP2 or SP3 Microsoft Windows Vista Business 32-bit Microsoft Windows Vista Enterprise 32-bit Microsoft Windows Vista Business 64-bit Microsoft Windows Vista Enterprise 64-bit Microsoft Windows 7 Professional 32-bit Microsoft Windows 7 Integrale 32-bit Microsoft Windows 7 Professional 64-bit Microsoft Windows 7 Integrale 64-bit Microsoft Windows 8.1 Professional 64-bit Microsoft Windows 8.1 Enterprise 64-bit Configuration requirements Micro-computer 100% compatible Intel Pentium 506 processor minimum Increased processor power will improve local response times. 128 Mb for the Microsoft Internet Explorer application (plan a minimum of 256 Mb on the workstation for "Workstation" versions of Microsoft Windows) Super VGA screen with a resolution of 1024 x 768 pixels 29

Microsoft Internet Explorer version V7.0 (32-bit): for Windows XP 32-bit SP2 or SP3: build 7.0.5730.11 minimum for Windows Vista : build 7.0.6001.18000 or Microsoft Internet Explorer version V8.0 (32-bit): build 8.0.7600.16385 minimum WARNING: The following options in your browser must be set up: Internet browser Temporary internet file setups (General tab): Check for newer versions of stored pages must be set automatically. Customization of the security level of the "Trusted sites" zone (Security tab): By default, it must be set to "Weak". The SAFE X3 Website(s) must be added in the list of the "Trusted sites" zone (Security tab). Parameters HTTP 1.1, check both boxes (Advanced tab): o Use HTTP 1.1 o Use HTTP 1.1 with a connection via proxy Tabs, when a pop-up has been detected (General Tab): o Choose the option "Always open pop-ups in a new tab" (default setup). Notes: The SAFE X3 Web solution uses signed ActiveX controls. o The "DSOFramer" signed ActiveX control which is used to integrate Microsoft Office documents requires the security level "weak"(security tab). The SAFE X3 Web solution manages the browser cache by reusing the up-to-date function presentation pages. To improve the performance, in particular when using a network with a busy low bandwidth, it is recommended to: o un-check "Empty Temporary Internet Files folder when browser is closed" in the Advanced / Security Internet options. o plan to have a sufficient cache size (at least 30Mb General /Temporary Internet Files / Settings) If your browser has a build-in Popup window blocker, it must be deactivated for the SAFE X3 Website(s) which publish(es) your Web application. For those workstations designed to be used for the Business Intelligence functions, version 8 of Internet Explorer is the only one to be supported. Network software Rights Office components Print-outs TCP/IP protocol installed and configured The Windows user account being used for the first connection to a SAFE X3 application must belong to the Administrators group of the workstation in order to have the necessary rights to install ActiveX controls downloaded for the occasion. Similarly, in case of update of the SAFE X3 Web presentation server including new versions of these ActiveX controls. Microsoft Office 2003 SP3, Microsoft Office XP or Microsoft Office 2007 or Microsoft Office 2010 32 bits, to use the software functions including an Office component. The security options of the Microsoft Office applications must authorize the execution of unsigned macros and the access to the Object model of VBA projects. In the case of Microsoft Office 2007, or above, for an operating system such as Microsoft Windows Vista or above, it is necessary to install the MSDDAIPP component included in the Office installation CD. In order to do so, execute the file ROSEBUDMUI.MSI in the CD "ROSEBUD.CdLang" folder. Printing can either be: 30

sent directly to a printer seen by the print server viewed in a browser instance. It is then possible to choose between different export formats: Html, ASCII, PDF, Word or Excel. For a PDF export (default), it is necessary to install Acrobat Reader V6 (or higher) on the workstation. 2.7.5.4 RADIO FREQUENCY This document describes the minimum configuration necessary to the use of VT Terminals with the Radio Frequency under Microsoft Windows. Category Operating system Microsoft Windows CE 5.0 Equipment (embedded software) Sage X3 pre-requisites RAM memory Function keys Disk space Terminal mode Screen size Configuration required Non exhaustive list: LXE MX8 (RF Term), Dolphin 7600 (PowerNet), Motorola MC3090G (Wave Link Telnet CE), Symbol MC900G (Windows.NET 4.2), Teklogix 7535 (TekTerm), The SAFE X3 Web Server component must be installed and configurated. 64 Mo minimum 4 in direct access None vt100 or vt220 in standard 8 lines x 20 columns in standard 2.7.5.5 SAFE X3 CONSOLE This document describes the minimum configuration necessary for the installation of the SAFE X3 configuration console under Microsoft Windows. Category Operating system Computer RAM memory DVD-ROM Configuration requirements Microsoft Windows 2000 Server 32-bit + Service pack 4 minimum Microsoft Windows 2003 Server 32-bit Microsoft Windows 2003 Server 64-bit Microsoft Windows 2008 Server 64-bit R1 or R2 Microsoft Windows XP 32-bit SP1a or SP2 or SP3 Microsoft Windows Vista Business 32-bit Microsoft Windows Vista Enterprise 32-bit Microsoft Windows Vista Business 64-bit Microsoft Windows Vista Enterprise 64-bit Microsoft Windows 7 Professional 32-bit Microsoft Windows 7 Integrale 32-bit Microsoft Windows 7 Professional 64-bit Microsoft Windows 7 Integrale 64-bit 100% compatible PC Processor Intel Xeon 1.4 GHz or + advised 64 Mb available for the SAFE X3 Console DVD-ROM drive (16x or higher recommended). The DVD-ROM drive is not mandatory in the case of an installation carried out from a server. 31

25 Mb for the SAFE X3 Console Disk space Pre-requisites during the configuration Plan an additional 50 Mb as temporary space under the user profile, in classic use mode. In order to use distant import functionalities, a 500 Mb additional temporary disk space is necessary under the user profile. Windows target servers: The distant user used by the console for configuration operations on the target server must be authorized to 'Open a session as a service'. Unix target servers: The distant user used by the console for configuration operations on the target server must have access and modification rights on the files installed via the adinstall.sh procedure. ORACLE: To configure the ORACLE database, the distant user must in all case have the SYSDBA right (most often, be part of the dba group under a target server such as Unix or the ORA_DBA group on a target server such as Microsoft Windows. Warning, the console uses the vbs scripts, do not block the execution of these scripts on your target servers like Microsoft Windows. 2.7.6 BUSINESS OBJECT SERVER 2.7.6.1 MICROSOFT WINDOWS 2008 This document describes the minimum configuration necessary for the installation of a Business Objects Enterprise server for Microsoft Windows. Category Operating system Computer Microsoft Windows 2008 64-bit R1 or R2 Micro-computer 100% compatible Processor Pentium 4-class 2.0 GHz minimum recommended. Configuration requirements RAM memory DVD-ROM The Business Objects Enterprise server IP hostname should not include "_". 2 Gb DVD-ROM drive (16x or higher recommended). The DVD-ROM drive is not mandatory in the case of an installation carried out from a server. Disk space 9.5 Go: Business Objects Enterprise XI 3.1 Access to the data Internet browser The presence of an Oracle Net 11 32-bit client on the server is mandatory in the case where printing of management reports coming from a SAFE X3 solution or decision support solution using an Oracle database is required. Microsoft Internet Explorer version 7.0.5730.11 minimum, or Microsoft Internet Explorer version 8.0.7600.16385 (microsoft internet explorer 9 non certificato) Crystal Reports Crystal Reports 2008 or the Safe X3 components that contain the Crystal Reports 2008 print engine (Windows client from version CLI.104 or Print server from version EDT.102) must not be installed on a machine where the Business Objects Enterprise server is already installed. In the event of a machine designed to perform product demonstrations, this prerequisite cannot be considered. Nevertheless, Business Objects Enterprise must be installed before Crystal Reports. 32

Updating Business Objects Enterprise can mean uninstalling Crystal Reports beforehand. A "Sage X3 ADXADMIN" administration engine must be installed on the server. It can be found on the DVD-ROM in the directory "Sage X3 ADXADMIN". Launch setup.exe. ADXADMIN The ADXADMIN service must not be launched using the account "local system" but using a Windows user account with sufficient rights to access the files and sub-directories contained in the directories where the administration engine and the Business Objects Enterprise component are installed in read/write mode. 2.7.7 JAVA SERVER 2.7.7.1 MICROSOFT WINDOWS 2008/2003 This document describes the minimum configuration necessary for the installation of a SAFE X3 Java server for Microsoft Windows. Category Operating system Computer RAM memory DVD-ROM Disk space Internet browser ADXADMIN Microsoft Windows 2003 Server 32-bit Microsoft Windows 2003 Server 64-bit Microsoft Windows 2008 Server 64-bit R1 or R2 100% compatible PC Processor Intel Xeon 1.4 GHz or + advised 1 Gb minimum Configuration requirements DVD-ROM drive (16x or higher recommended). The DVD-ROM drive is not mandatory in the case of an installation carried out from a server. 350 Mb: Java Server Microsoft Internet Explorer version 7.0.5730.11 minimum, or Microsoft Internet Explorer version 8.0.7600.16385 minimum A "SAFE X3 ADXADMIN" administration engine must be installed on the server. It can be found on the DVD-ROM in the directory "Safe X3 ADXADMIN". Launch setup.exe. 2.7.7.2 RED HAT 64 BIT X86 This document describes the minimum configuration necessary for the installation of the SAFE X3 Java server for Red Hat Enterprise Linux x86 release 5. Category Operating system Red Hat Enterprise Linux Server 64-bit x86 release 5 Computer RAM memory DVD-ROM 100% compatible PC Processor Intel Xeon 1.4 GHz or + advised Minimum 1 Gb CD-ROM reader: ISO 9660 format Configuration required 33

Disk space 350 Mb: Java Server The following packs or higher version must be installed : Software prerequisites zlib-1.2.3-3 gawk-3.1.5-14.el5 sed-4.1.5-5.fc6 ADXADMIN The packets must be checked using the command 'rpm -q <nom>'. For instance: 'rpm -q openssl'. An ADXADMIN administration engine must be installed on the server. 2.8 MACCHINE VIRTUALI Per quanto riguarda l utilizzo di macchine virtuali, le verisoni attualmente certificate sono: 1) Esx server di vmware 2) Hyper-v di microsoft I sistemi operativi sono quelli certificati nel caso di macchine fisiche reali. E da sottolineare che su macchina virtuale, per evitare problemi di performance in particolare su alcune transazioni I/O intensive, è fortemente consigliabile la seguente architettura: dischi su storage SAN con collegamenti in fibra ottica; fibra ottica per la rete tra i server; application server e db server virtualizzati sullo stesso esx server (bug vmware).; riportiamo a scopo di esempio una configurazione tipo con vmware. 34

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