County of Santa Clara

County of Santa Clara Office of the County Executive Communications Department 2700 Carol Drive San Jose, California 95125-2032 (408) 977-3200 FAX (408) 279-2666 March 25, 2008 Dear Local Telephone Service Supplier: SANTA CLARA COUNTY EMERGENCY RESPONSE AND DISASTER PREPAREDNESS FEE On February 12,2008, the Board of Supervisors ofthe County of Santa Clara, State of California adopted Ordinance Code No. NS-300-788, which imposes upon non-exempt subscribers to local telephone service in the incorporated and unincorporated areas of Santa Clara County an emergency response and disaster preparedness (ERDP) fee. The ordinance requires providers of local exchange service or exchange access to bill telephone subscribers for the fee, to collect the fee and to remit collected fees with remittance reports to the County. Enclosed are copies of: County of Santa Clara, California Ordinance Code No. NS-300.788 Santa Clara County Emergency Response and Disaster Preparedness Fee Schedule Santa Clara County Emergency Response and Disaster Preparedness Fee Registration Form Santa Clara County Emergency Response and Disaster Preparedness Fee Remittance Forms (3) FAQs about the Santa Clara County Emergency Response and Disaster Preparedness Fee Per Santa Clara County Code (SCCC) Section AI4-99(b), the fee shall be added to and stated separately on billings as the "Santa Clara County Emergency Response and Disaster Preparedness Fee." This letter serves as notification per SCCC Section AI4-99(e) that the date to commence billing the fee is May 1, 2008. Please complete and return the Registration Form to: County of Santa Clara Communications Dept. - Finance Director 2700 Carol Drive San Jose, CA 95125 Board of Supervisors: Donald F. Gage, Blanca Alvarado, Pete McHugh, Ken Yeager, Liz Kniss County Executive: Peter Kulras, Jr. 3-011

Santa Clara County Emergency Response and Disaster Preparedness Fee Page 2 of2 Upon collection of fees each month, beginning May 2008, please complete Fee Return forms for each jurisdiction in Santa Clara County and send with remittance, on or before the last day ofthe month following the month of collection, to: County of Santa Clara Communications Dept. - Finance Director 2700 Carol Drive San Jose, CA 95125 In the future, the enclosed documents will be available on the Santa Clara County Finance Agency website at: http://www.sccgov.org/portal/site/fin. If additional information regarding the fee is needed, which is not addressed in the enclosed FAQs document, questions can be directed to: U.S. Mail: County of Santa Clara Communications Dept. - Finance Director 2700 Carol Drive San Jose, CA 95125 Telephone: (408) 977-3200 Fax: (408) 279-4560 email: erdp@911.sccgov.org Very truly yours, Bert Hildebrand Communications Director Enclosures 7

SANTA CLARA COUNTY EMERGENCY RESPONSE AND DISASTER PREPAREDNESS FEE FEE SCHEDULE 2/12/08 High Capacity Access Trunk Trunk Jurisdiction Line Line Line ($) ($) ($) City of Campbell 0.44 3.30 10.56 City of Cupertino 0.58 4.35 13.92 City of Gilroy 0.24 1.80 5.76 City of Los Altos 0.39 2.93 9.36 Town of Los Altos Hills 0.60 4.50 14.40 Town of Los Gatos 0.46 3.45 11.04 City of Milpitas 0.26 1.95 6.24 City of Monte Sereno 0.30 2.25 7.20 City of Morgan Hill 0.40 3.00 9.60 City of Mountain View 0.27 2.03 6.48 City of Palo Alto 0.20 1.50 4.80 City of San Jose 0.27 2.03 6.48 City of Santa Clara 0.28 2.10 6.72 City of Saratoga 0.56 4.20 13.44 City of Sunnyvale 0.26 1.95 6.24 Unincorporated Areas 1.01 7.58 24.24 ERDP Fee Schedule 2-12-08.rtf

SANTA CLARA COUNTY EMERGENCY RESPONSE AND DISASTER PREPAREDNESS FEE REGISTRATION FORM Please check appropriate box: Initial Registration Change in Registration (Please provide previous contact information): Please check appropriate box to indicate telephone service(s) provided: Local Exchange Wireless VoIP Other (please specify) Company Name D B A: Street Address City: State: Zip Code: Contact Name: Title: Telephone: Fax: email Address: Designated Agent Name: Street Address City: State: Zip Code: Contact Name: Title: Telephone: Fax: email Address: I declare under penalty of perjury that the information contained herein is true and correct. Signature Date Name (print): Title/Position:: Telephone: SUBMIT TO: County of Santa Clara, Communications Dept. Finance Director, 2700 Carol Drive, San Jose, CA 95125 County of Santa Clara, Communications Department Finance Director, 2700 Carol Dr., San Jose, CA 95125 (408) 977-3200 email: erdp@911.sccgov.org website: www.sccgov.org/portal/site/fin ERDP Fee Registration.final.form.doc 2/12/08

SANTA CLARA COUNTY EMERGENCY RESPONSE AND DISASTER PREPAREDNESS (ERDP) FEE REMITTANCE REPORT ACCESS LINES Report Date: Fee Collection Month: Year: Checks payable to: County of Santa Clara Service Supplier Name: Street Address: Remit to: County of Santa Clara Communications Dept. - Finance Director 2700 Carol Drive San Jose, CA 95125 City, State, Zip: Contact Person: Contact Phone #: email Address: A B C D E F G H J K Total No. No. Lines Line Total Adjustment* Adjusted Service Penalty Interest Total No. Exempt Subject Fee Fees Total Fees Charge Fees City / Town Access Lines to Fee Rate Due Due Amount Remitted Lines [ A - B ] ($) [ C x D ] [ E - F ] [ G x.10 ] [ G x # mo. x.01 ] [ G - H + J + K ] Campbell - 0.44 - - - Cupertino - 0.58 - - - Gilroy - 0.24 - - - Los Altos - 0.39 - - - Los Altos Hills - 0.60 - - - Los Gatos - 0.46 - - - Milpitas - 0.26 - - - Monte Sereno - 0.30 - - - Morgan Hill - 0.40 - - - Mountain View - 0.27 - - - Palo Alto - 0.20 - - - San Jose - 0.27 - - - Santa Clara - 0.28 - - - Saratoga - 0.56 - - - Sunnyvale - 0.26 - - - Unincorporated - 1.01 - - - TOTALS - - - $ - $ - $ - $ - $ - $ - $ - These amounts are submitted in compliance with County of Santa Clara Ordinance Code Chapter XVI, Sections A14-92 through A14-112. I declare under penalty of perjury that I have examined this statement and that the information contained herein and attached is true and complete to the best of my knowledge and belief. County of Santa Clara Use Only Signature Date Check # Amount Printed Name Date Rec'd Title * Attach explanation and list of customer name, address, telephone number and amount. Deposit # SAP Doc # ERDP Fee Remit final.form.xls Access Line 2-12-08 County of Santa Clara, Communications Department - Finance Director, 2700 Carol Dr., San Jose, CA 95125 (408) 977-3200 email: erdp@911.sccgov.org website: www.sccgov.org/portal/site/fin

SANTA CLARA COUNTY EMERGENCY RESPONSE AND DISASTER PREPAREDNESS (ERDP) FEE REMITTANCE REPORT TRUNK LINES Report Date: Fee Collection Month: Year: Checks payable to: County of Santa Clara Service Supplier Name: Street Address: Remit to: County of Santa Clara Communications Dept. - Finance Director 2700 Carol Drive San Jose, CA 95125 City, State, Zip: Contact Person: Contact Phone #: email Address: A B C D E F G H J K Total No. No. Trunks Trunk Total Adjustment* Adjusted Service Penalty Interest Total No. Exempt Subject Fee Fees Total Fees Charge Fees City / Town Trunks Trunks to Fee Rate Due Due Amount Remitted [ A - B ] ($) [ C x D ] [ E - F ] [ G x.10 ] [ G x # mo. x.01 ] [ G - H + J + K ] Campbell - 3.30 - - - Cupertino - 4.35 - - - Gilroy - 1.80 - - - Los Altos - 2.93 - - - Los Altos Hills - 4.50 - - - Los Gatos - 3.45 - - - Milpitas - 1.95 - - - Monte Sereno - 2.25 - - - Morgan Hill - 3.00 - - - Mountain View - 2.03 - - - Palo Alto - 1.50 - - - San Jose - 2.03 - - - Santa Clara - 2.10 - - - Saratoga - 4.20 - - - Sunnyvale - 1.95 - - - Unincorporated - 7.58 - - - TOTALS - - - $ - $ - $ - $ - $ - $ - $ - These amounts are submitted in compliance with County of Santa Clara Ordinance Code Chapter XVI, Sections A14-92 through A14-112. I declare under penalty of perjury that I have examined this statement and that the information contained herein and attached is true and complete to the best of my knowledge and belief. County of Santa Clara Use Only Signature Date Check # Amount Printed Name Date Rec'd Title * Attach explanation and list of customer name, address, telephone number and amount. Deposit # SAP Doc # County of Santa Clara, Communications Department - Finance Director, 2700 Carol Dr., San Jose, CA 95125 (408) 977-3200 email: erdp@911.sccgov.org website: www.sccgov.org/portal/site/fin ERDP Fee Remit final.form.xls Trunk 2-12-08

SANTA CLARA COUNTY EMERGENCY RESPONSE AND DISASTER PREPAREDNESS (ERDP) FEE REMITTANCE REPORT HIGH-CAPACITY TRUNK SERVICE Report Date: Fee Collection Month: Year: Service Supplier Name: Checks payable to: County of Santa Clara Street Address: Remit to: County of Santa Clara Communications Dept. - Finance Director 2700 Carol Drive San Jose, CA 95125 City, State, Zip: Contact Person: Contact Phone #: email Address: A B C D E F G H J K Total No. Hi-Cap Hi-Cap Total Adjustment* Adjusted Service Penalty Interest Total No. Exempt Subject Fee Fees Total Fees Charge Fees City / Town Hi-Cap Hi-Cap to Fee Rate Due Due Amount Remitted Trunks Trunks [ A - B ] ($) [ C x D ] [ E - F ] [ G x.10 ] [ G x # mo. x.01 ] [ G - H + J + K ] Campbell - 10.56 - - - Cupertino - 13.92 - - - Gilroy - 5.76 - - - Los Altos - 9.36 - - - Los Altos Hills - 14.40 - - - Los Gatos - 11.04 - - - Milpitas - 6.24 - - - Monte Sereno - 7.20 - - - Morgan Hill - 9.60 - - - Mountain View - 6.48 - - - Palo Alto - 4.80 - - - San Jose - 6.48 - - - Santa Clara - 6.72 - - - Saratoga - 13.44 - - - Sunnyvale - 6.24 - - - Unincorporated - 24.24 - - - TOTALS - - - $ - $ - $ - $ - $ - $ - $ - These amounts are submitted in compliance with County of Santa Clara Ordinance Code Chapter XVI, Sections A14-92 through A14-112. I declare under penalty of perjury that I have examined this statement and that the information contained herein and attached is true and complete to the best of my knowledge and belief. County of Santa Clara Use Only Signature Date Check # Amount Printed Name Date Rec'd Title * Attach explanation and list of customer name, address, telephone number and amount. Deposit # SAP Doc # County of Santa Clara, Communications Department - Finance Director, 2700 Carol Dr., San Jose, CA 95125 (408) 977-3200 email: erdp@911.sccgov.org website: www.sccgov.org/portal/site/fin ERDP Fee Remit final.form4-1-08.xls Hi-Cap 2-12-08

Santa Clara County Emergency Response and Disaster Preparedness (ERDP) Fee Service Suppliers FAQs What is the Emergency Response and Disaster Preparedness (ERDP) Fee? It is a fee imposed on subscribers of local telephone service in Santa Clara County, who have direct or indirect access to the County s 911 communications system or disaster preparedness services. The fee recovers a portion of the County s cost for operating and maintaining its 911 communications system, and for activities to prepare for, mitigate and deal with emergency/disaster situations. How is the fee billed? Fees are collected and remitted in accordance with Santa Clara County Code Chapter XVI, Sections A14-92 through A14-112, established by County of Santa Clara Ordinance No. NS-300.788. Each month service suppliers providing access, through the use of any technology, to local telephone services in Santa Clara County shall bill customers for the Santa Clara County Emergency Response and Disaster Preparedness Fee. For wireless service, the fee shall apply to subscribers of wireless telephone service with a location within Santa Clara County as its place of primary use as defined in U.S.C. Section 124(8). When does fee billing begin? Billing for fees shall begin May 1, 2008. How much is the fee? Fee rates differ for single access lines, trunk lines and high-capacity trunk lines based on the relative levels of access. In addition, fees vary by corporate jurisdiction proportionate to the benefit provided to the jurisdiction through operation of the County s 911 communications system. Following is the fee schedule: Jurisdiction Access Line Trunk Line High Capacity Trunk City of Campbell 0.44 3.30 10.56 City of Cupertino 0.58 4.35 13.92 City of Gilroy 0.24 1.80 5.76 City of Los Altos 0.39 2.93 9.36 Town of Los Altos Hills 0.60 4.50 14.40 Town of Los Gatos 0.46 3.45 11.04 City of Milpitas 0.26 1.95 6.24 City of Monte Sereno 0.30 2.25 7.20 City of Morgan Hill 0.40 3.00 9.60 City of Mountain View 0.27 2.03 6.48 City of Palo Alto 0.20 1.50 4.80 City of San Jose 0.27 2.03 6.48 City of Santa Clara 0.28 2.10 6.72 City of Saratoga 0.56 4.20 13.44 City of Sunnyvale 0.26 1.95 6.24 Unincorporated Areas 1.01 7.58 24.24 Page 1 of 3 ERDP Fee Service Supplier FAQs.final.rtf 2/12/08

Does the fee apply to all customers? Fees shall not be assessed on services for the following: A Lifeline services customer of a Service Supplier Coin-operated telephones A non-profit hospital which is exempt from federal income tax under Section 501(a) of the United States Code A non-profit educational organization which is exempt from income tax under Section 501(a) of the United States Code Any person, agency or organization, when imposition of such fee upon that person, agency or organization would violate the Constitution of the United States, the Constitution of the State of California, or preemptive federal or state law A government entity A Service Supplier. What if a telephone service supplier s existing billing system is not capable of billing for the fee as required by Santa Clara County Code Chapter XVI, Sections A14-92 through A14-112? Service suppliers may apply for consideration of establishing an administrative agreement with the County to recover the service supplier s one-time cost for a reasonable modification to the billing system in order to comply with requirements for fee billing. Requests should be sent to: U. S. Mail: County of Santa Clara Communications Dept. Finance Director 2700 Carol Drive San Jose, CA 95125 email: - OR - erdp@911.sccgov.org When should service suppliers remit fees collected from telephone subscribers to the County? Fee revenues are submitted on or before the last day of the month following the month in which the fees were collected, together with monthly reports for access lines, trunk lines and high-capacity trunk lines. Forms are available on the http://www.sccgov.org/portal/site/fin website. Service suppliers may deduct an administrative charge from ERDP fees collected to cover the cost of collecting the ERDP fee, up to 1/8 of 1% of fees collected. Fee revenues and reports shall be submitted monthly to: County of Santa Clara Communications Dept. Finance Director 2700 Carol Drive San Jose, CA 95125 Can service suppliers submit fee revenues electronically to the County? At present, electronic remittance is not available, but is being considered for the future. Is a Service Supplier responsible for submitting fees that are not collected? No, as long as a service supplier charges for and makes good faith effort to collect applicable fees. If a service supplier receives a partial payment for a monthly bill from a subscriber, the amount received shall first be applied to the payment due the Service Supplier for providing communications service. When a subscriber refuses or fails to pay the fee for four or more billing periods, the service supplier shall provide subscriber s name and address. A Service Supplier is not obligated to take any legal action to enforce collection of fees. Page 2 of 3 ERDP Fee Service Supplier FAQs.final.rtf 2/12/08

How can I get additional information about the fee? Questions and concerns relating to the ERDP Fee may be directed to: U.S. Mail: County of Santa Clara Communications Dept. Finance Director 2700 Carol Drive San Jose, CA 95125 Telephone: (408) 977-3200 Fax: (408) 279-4560 email: erdp@911.sccgov.org Information and forms will be available at website: http://www.sccgov.org/portal/site/fin Page 3 of 3 ERDP Fee Service Supplier FAQs.final.rtf 2/12/08