Partners Innovate and Grow: SAP and Teradata Lily Gulik, Teradata Director, SAP Center of Excellence Wayne Boyle, Chief Technology Officer Strategy, Teradata R&D
Table of Contents Introduction: The Integrated Value 2 of SAP and Teradata Key Business Drivers 3 SAP NetWeaver and Teradata 4 Integration Scenarios 5 End User Integration: SAP Enterprise Portal 5 End User Integration: Virtual InfoCubes 5 Data Integration 5 Summary 6 This paper describes the business and technical value of the Teradata and SAP integration with SAP NetWeaver, and is focused on SAP BW. Other integration scenarios exist between SAP applications and components of mysap Business Suite. However, the scope of this document is limited to SAP BW as a part of SAP NetWeaver. Introduction: The Integrated Value of SAP and Teradata The business drivers for integrating Teradata and SAP vary by industry but can be summarized as driving enterprise excellence and efficiency. Together, we have formed a Global Technology Partnership to help you use our technologies and solutions to build a real-time adaptive enterprise that can thrive in changing environments, whether you are the source of that change or are quickly reacting for competitive advantage. Our goal is to streamline connectivity between Teradata and SAP solutions so organizations can continually monitor, manage, improve, and build new business processes to achieve the real-time adaptive enterprise vision. An enterprise may choose a variety of business initiatives: operations excellence, consolidation of legacy systems, right time supply chain optimization, or in-depth business activity insight, monitoring and process adaptation. From an industry perspective, you may drive better sales force automation in pharmaceuticals, real-time customer or partner relationship management in telecommunications or financial services, detailed flight profitability in airlines, or faster compliance in banking. No matter what your industry, the possibilities are endless. The purpose of this paper is to examine the technical aspects of integration between Teradata and SAP. At a high level this integration can be divided into broad categories end user integration and data integration. Various business scenarios will dictate the level of integration required. The focus of this paper is providing the technology background information on the various possible integration scenarios. EB-3967 > 0205 > PAGE 2 OF 6
Key Business Drivers To stay competitive and grow, an enterprise must constantly adapt its strategies. All organizations within the enterprise must strive to make maximum contributions: > Business leaders can contribute by driving growth through new innovative products and services, as well as focusing on improving business processes, and > IT can contribute by driving to lower the cost of ownership for corporate systems Businesses can write their own applications or consider some innovative new applications that SAP and Teradata are building. Examples include: For Transportation > Flight level profitability at the detailed customer level, understanding impacts to route profitability so operations planners can optimize overall network profitability on a daily basis. For Pharmaceuticals > New sales force management applications based on up-to-date information about doctor prescribing behaviors so sales agents can be more focused and effective. > Improved clinical data management by combining and analyzing massive amounts of detailed data. This, in turn, speeds the introduction of new drugs and enables product managers to more quickly identify adverse effects of drug use. We need to be lean to succeed. But we need to invest to innovate, to evolve, to compete, and to lead. Mark Hurd and Lars Nyberg, The Value Factor: How Global Leaders Use Information for Growth and Competitive Advantage, 2004 For Banking > Faster and more accurate financial compliance analysis based on detailed data while holding down the cost of compliance to Basel II and IAS standards. For Insurance > Better risk management by analyzing detailed claim history to decrease costs. For Telecommunications > Maximized revenue realization with behavior-based profitability models and call usage analysis that triggers credit and collections activities. Help marketing people quickly construct personalized customer dialogues and deploy them consistently across multiple channels. In summary, SAP and Teradata are providing new applications and tools for building systems that capitalize on information you own about your customers, suppliers, and partners, so that you can glean a competitive edge. The possibilities are endless but cover opportunities to take your business to the next level of customer relationships, supply chain optimizations, more agile financial management, and sales force automation. However, a significant barrier to achieving growth goals occurs when IT must spend too much of its budget on running and maintaining existing applications. Within IT, there is a critical need to lower the total cost of ownership of solutions so more budget is freed up to quickly adapt to changing business needs. On average, 60% of today s IT budgets are spent on existing applications, systems and maintenance, with another 20-25% of the budget going toward consolidation of legacy systems. Sadly, that leaves only 15-20% of the budget for new areas of innovation. As you will see in the next section, SAP and Teradata are focusing on reducing total cost of ownership using various SAPendorsed integration options. The result? IT can deploy faster, business users gain the benefits of new solutions sooner, and your company wins by decreasing the overall cost of ownership and resource needs, freeing up budget for innovation. EB-3967 > 0205 > PAGE 3 OF 6
SAP BI and Teradata Are Complementary XML/A Administrator Workbench BAPI Interfaces Data Source Scheduling Monitoring Administration Master Data FILE Meta Data Repository Meta Data Manager Staging Engine XML Third Party Tools DB UD Connect Connect SAP Applications Non-SAP Applications Extraction, Transformation & Loading SAP BW Server Business Explorer XML/A ODBO BAPI OLAP Processor Data Manager PSA Enterprise Portal ODS Open Hub Service Teradata Source Systems > SAP BI is a complete, scalable, open BI offering > Teradata and SAP Partnership extends the reach of SAP BI and SAP analytical capabilities by leveraging Teradata data warehouse > Leverage existing investments made in SAP applications, SAP BI and Teradata > SAP delivers greater value using SAP NetWeaver to unify all process, information and user interactions Figure 1 shows how Teradata fits into an SAP NetWeaver environment. SAP NetWeaver and Teradata Today, there are many joint customers who have invested and gotten business value from using both SAP and Teradata and have used standard interfaces to build their own integration between SAP BW and Teradata to provide detailed information for growth, innovation and operational efficiencies. Integrating makes good business sense because the result is a rich environment for world-class strategic enterprise analytical capabilities. This section provides an overview of the technologies involved in the integration scenarios. SAP solutions are built on SAP NetWeaver, which is the technical foundation of mysap Business Suite solutions, SAP xapps composite applications, partner solutions, and customer custom-built applications. It is a comprehensive integration and application platform that works with your existing IT infrastructure. It also enables Enterprise Services Architecture, SAP s blueprint for service-oriented business solutions. SAP NetWeaver provides the infrastructure support for numerous SAP application and technology components, including: > SAP Business Intelligence > SAP Enterprise Portal > SAP Exchange Infrastructure > SAP Master Data Management > SAP Mobile Infrastructure > SAP Web Application Server > SAP Auto-ID Infrastructure EB-3967 > 0205 > PAGE 4 OF 6
Of these, SAP Business Intelligence is the most important focus for Teradata since it includes SAP Business Warehouse (BW). SAP Business Intelligence is an enterpriseclass, end-to-end business intelligence solution (including robust and scalable data warehousing, query and analysis, and planning and forecasting capabilities). SAP BI comes pre-packaged with business content and industry practices, and allows for rapid deployment in SAP- and non- SAP environments. Teradata has the leadership position in the enterprise data warehouse arena because its physical and logical architecture is built for the enterprise. Teradata s highly parallel relational database technology is renowned for its ability to scale to data volumes from 200 GB to 200 Terabytes in production environments at well known retail, communications and financial companies. Sophisticated workload management allows hundreds or thousands of simultaneous business users for simple and what-if ad-hoc decision support queries, while at the same time processing real-time trickle feeds. Using Teradata, many companies have achieved considerable cost savings by replacing redundant and costly data marts with a single, lower-cost Teradata system, achieving sizeable system and maintenance cost reductions, while simultaneously opening up new cross-functional opportunities to share, analyze and take action on detailed data. The focus of integration is to establish Teradata as a complementary enterprise analytic and data service for SAP environments to enable an intelligence-driven adaptive enterprise. Integration Scenarios Teradata integration with NetWeaver components and solutions can use a combination of interfaces between two or more components. Which you choose depends on your business goals. End User Integration: SAP Enterprise Portal Integration can be done at the presentation or end user level by accessing data sources like Teradata > directly with SAP Enterprise Portal, or > from a third party front end tool. The SAP Enterprise Portal integration scenario is the most flexible and easiest way to implement end user business intelligence integration. It takes advantage of the SAP Enterprise Portal capabilities like eventing, drag and relate capabilities. This approach does data consolidation at run-time by extracting and consolidating information from multiple sources. End User Integration: Virtual InfoCubes In some integration scenarios, organizations may want an integrated view of the data, without having to physically load and store the data in one place. In this case, using SAP BW s Virtual InfoCubes can be a viable option. Virtual InfoCubes allow the dynamic reading of data from SAP or non-sap systems on the fly at the time of query execution and analysis. For this scenario, Teradata can act as a data source for Virtual InfoCubes. Virtual InfoCubes are connected to non-sap data by way of the Universal Data Connect (UD Connect) function which is the open J2EE based adapter framework delivered with SAP Web Application Server. Another option can be to connect via a customdeveloped interface, using the services interface of the Virtual InfoCubes. Both approaches are described in the SAP BW 3.5 documentation. Data Integration The final set of integration scenarios include choices for the movement (ETL) of data. From SAP to Teradata SAP BW can be a source to the Teradata Enterprise Data Warehouse (EDW). Extractors from SAP BW include the Open Hub option to move SAP BW data to Teradata. This is a fully SAP integrated and managed data export facility that enables export to downstream data facilities like Teradata. EB-3967 > 0205 > PAGE 5 OF 6
Teradata.com Another option is to use third party tools including Ascential, Informatica, IBI and other SAP certified ETL vendor tools. From Teradata to SAP Going the other direction, from Teradata to SAP BW, Teradata data may be extracted to be loaded and mapped into SAP BW using SQL statements, third party ETL tools, or via direct load or flat file output. Yet another option is to use SAP UD Connect with BW 3.5 described above to pull information from Teradata on demand or on a schedule. From Sources into Both Finally, for customers who want to load data into both SAP BW and Teradata from source systems can use tools like Informatica s Power Center or Ascential s Enterprise Integration Suite. Near real-time updates to SAP BW or Teradata include the additional option of using the SAP XI (Exchange Infrastructure) to update the SAP BW or Teradata targets. Third party tools such as Tibco are also an option. Summary A wide variety of integration options exist that leverage SAP packaged content and standard SAP-supported interfaces. The combinations you pick will depend on your business needs. These integration scenarios provide a low-risk way to build new high-profit applications to grow your business, as well as achieve sizeable cost savings by using NetWeaver to consolidate legacy systems, and Teradata to consolidate legacy data marts. By reducing costs, you can free up money for innovative new business applications that are essential for growing the business and achieving the adaptive enterprise vision. For More Information SAP Information: www.sap.com SAP s Interface Library: ifr.sap.com/index.html SAP Integration Scenarios for Business Intelligence: www.sap.com/partners/icc/scenarios/bi/ SAP Service: service.sap.com SAP Teradata Presentations and Brochures: www.teradata.com/sap-presentations Teradata and NCR are registered trademarks of NCR Corporation. SAP, R/3, xapps, xapp, SAP NetWeaver, and other SAP products and services are trademarks or registered trademarks of SAP AG in Germany and in several other countries all over the world. NCR continually enhances products as new technologies and components become available. NCR, therefore, reserves the right to change specifications without prior notice. All features, functions and operations described herein may not be marketed in all parts of the world. Consult your Teradata representative or Teradata.com for more information. No part of this publication may be reprinted or otherwise reproduced without permission from Teradata. 2005 NCR Corporation Dayton, OH U.S.A. Produced in U.S.A. All Rights Reserved EB-3967 > 0205 > PAGE 6 OF 6