SAP Brief SAP Services Cloud Services for Human Capital Management Objectives Start Anywhere and Go Everywhere with Cloud Services for HR
Propel your business to success Propel your business to success There is no shortage of human capital management (HCM) applications and technology platforms. But which solutions are right for you? Is cloud technology an option? How can you implement the latest industry and technology innovations quickly and with minimal investment? The SAP Services organization can help you answer these questions and determine the best path forward. In today s fast-paced and ever-changing business environment, your people make all the difference. But before they can make a meaningful and measureable impact, you must have the right HCM solutions and processes in place to enable their efforts. With SAP Services, you can implement HCM solutions that empower your people to take charge of their performance and their careers. Whether those solutions run on premise, in the cloud, or via hybrid of both, our team can help speed your time to value, minimize project risk, and integrate critical data and processes throughout the enterprise. By working with us, you gain access to firsthand knowledge of SAP innovations and a team of consulting and industry experts who have helped countless HCM organizations across all stages of the SAP software lifecycle. No matter where you re beginning, SAP Services can help you take the next step forward. 2 / 10
Get support for your entire journey from a services partner you can trust. We apply deep industry and business process expertise to speed your time to value, minimize project risk, and help ensure that critical processes are integrated throughout the enterprise. No matter if you are assessing a new HCM solution, redesigning a business process, deploying the latest technologies, or optimizing the value of your investment, SAP Services can support you. (see the figure on the next page) Our consulting and industry experts can help you formulate a winning HR strategy based on your business objectives and IT landscape and lay out a clear transformation road map. We ll implement your solutions using consistent processes, pre-configured baselines based on proven best practices, and leverage implementation accelerators. Post implementation, our optimization services ensure that your software continues to support your evolving business needs. And when it comes time to extend your solution, our expansion services can help identify new possibilities. We are your greatest champions. We immerse ourselves in your business and show you how our HCM innovations can help you achieve measurable results. 3 / 10
SAP Service Offerings provide expert services to support any stage of your business transformation journey Advise Prepare Implement Operate Expand SAP HCM (On-Premise) Design Thinking Assessment and Roadmap Design Business Assessments Global HCM Workshop Template Design Workshop Implementation Services Rapid Deployment s Change Management Data Migration Integration Testing QA and Safeguarding HYBRID Application Management Production Support Technical Upgrade Services Business Process SAP HCM (Public Cloud) Business innovation & migration roadmap Cloud adoption and strategy workshop Change approach Pre Configuration and Design Workshops Rapid Deployment Services Quarterly feature adoption Implementation Optimization Data Migration Architecture and Integration Extension Quality Assurance / Project Success Adoption Services Enable business outcomes Consumption analytics based services (BTS) Learning hub Roadmap Readiness Execution Value Realization Value Growth Confidential 1 4 / 10
Begin your transformation with a solid There is a fundamental shift to cloud solutions for HCM. SAP Services industry and IT expertise combined with our inside knowledge of on-premise and cloud-based HCM solutions from SAP make us an ideal advisor and partner. As you prepare to introduce new HCM software and processes into your organization, SAP Services provides the expert guidance you need. We ll assess your HR needs and goals based on industry benchmarks and best practices. Then we ll work with you to develop a solution road map that takes both your HR business imperatives and IT landscape into consideration. We offer advisory and strategy services to help you determine the right deployment scenario to execute your transition to the cloud at your own pace. We ll identify areas where a cloud-based solution would bring the most benefit, assess your cloud readiness, and provide an action plan to enable your transformation. We ll help you optimize your business processes and will check the feasibility of the process design, whether you re deploying a full cloud or hybrid solution. (see the figure on the next page) We apply our experience working with some of the world s most forward-thinking and successful HR organizations to work for you. 5 / 10
6 / 10
Get rapid implementation results with SAP Services helps minimize the risk and potential disruption of software implementation to speed your return on investment. We offer pre-packaged rapid-deployment solutions designed to streamline the implementation process as well as more flexible implementations to meet specific requirements. Regardless of which approach works best for you, our adherence to proven best practices, methodologies, tools, and accelerators help to ensure a quick and effective implementation that helps drive results. We understand that business process integration, data migration, and solution integration are critical to ensure a smooth transition of any HR process especially when integrating cloud-based solutions into your landscape of on-premise applications. SAP Services supports these critical functions for any deployment scenario. Our solution architecture services enable a holistic view of the implementation. This service helps you assess all integration dependencies to minimize any potential risks that upstream integration decisions may have on downstream processes. By working with us, you gain a single source of world-class service regardless of the deployment scenario cloud, hybrid, or on premise. 7 / 10
Drive continuous improvement and SAP Services provides ongoing services to enable the long-term success of your software implementation. We understand that the true value of your software is evident after it is deployed. That s why our services extend beyond the implementation to include change management, solution audits, user adoption, and ongoing process improvements. The SAP Education organization can help speed solution time to value through innovative change management and educational offerings. By combining comprehensive planning and training, these service offerings can help motivate your team to successfully adopt new solutions and processes. Too busy to implement or integrate our latest technology advancements? Are new solutions necessary to drive new strategies or objectives? Our optimization and expansion services help to ensure that your software continues to generate value even as your needs change. By analyzing software use and monitoring your business results, our team can help you expand and increase the use of your HR solution to drive continuous improvement and long-term business value. Gain support when and where you need it, every step of the way. 8 / 10
Choose a services partner dedicated to your success Create exceptional customer experiences With SAP Services, you gain access to valuable knowledge to help make your people strategy a reality. By working with us, you can: Speed deployment time with best-practice configuration baselines and scalable solutions that can be up and running quickly to improve your time to value Realize faster adoption of SAP innovations by leveraging our close alignment with SAP s technology strategy. Leverage pre-packaged offerings and pre-configured solutions to reduce cost and implementation time. Achieve results by drawing on the solution expertise of our world-class HCM consultants who are your greatest champions. We immerse ourselves in your business and leverage SAP innovation to help you succeed. Choose SAP Services for extensive, firsthand knowledge of SAP innovations and HCM expertise. 9 / 10
www.sap.com Objectives Summary There is a fundamental shift toward cloudbased human capital management (HCM) solutions. No matter where you are in your cloud journey, the SAP Services organization can help you succeed. Our industry and IT expertise combined with our inside knowledge of HCM solutions from SAP make us an ideal advisor and partner. Whether you want to deploy a full cloud solution, a hybrid model, or an on-premise offering, we are a services partner you can trust. Objectives Determine which HCM solutions are right for your business Assess how cloud solutions can support your HR strategy Empower the workforce to enhance performance Optimize enterprise-wide HR operations Ensure ongoing success of deployed solutions Evaluation of current software and processes Cloud advisory and strategy service road map that balances needs of HR and IT Implementation, integration, and rapiddeployment services Value-enablement and optimization services Education and change management Faster return on investment by applying best practices, configuration baselines, and implementation accelerators Reduced risk and better solution fit by leveraging firsthand knowledge of SAP solutions Higher caliber of expertise for on premise, cloud, or hybrid deployments Learn more To find out more, call your SAP representative today or visit us online at www.sap.com/services-support/svc.html. 10 / 10 CMP32039enUS (14/06)
No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG or an SAP affi liate company. SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG (or an SAP affi liate company) in Germany and other countries. Please see http://www.sap.com/corporate-en/legal/copyright/index.epx#trademark for additional trademark information and notices. Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors. National product specifications may vary. These materials are provided by SAP AG or an SAP affiliate company for informational purposes only, without representation or warranty of any kind, and SAP AG or its affiliated companies shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP AG or SAP affiliate company products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty. In particular, SAP AG or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation, and SAP AG s or its affiliated companies strategy and possible future developments, products, and/or platform directions and functionality are all subject to change and may be changed by SAP AG or its affiliated companies at any time for any reason without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purchasing decisions.