Navigating Through the EEOC Process



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Navigating Through the EEOC Process Tuesday, November 27, 2007 Seattle, Washington Nancy Maisano Maisano Mediation, LLC www.maisanomediation.com Changes under Bush Administration Budget Cuts and Hiring Freeze 25% decrease in workforce nationwide In 2000, 19 investigators in Seattle In 2007, only 9 investigators EEOC Reorganized/Downsized Seattle Field Office of SF District Office Loss of Presence, Autonomy MT added to region (WA, OR, ID, AK) No district director, regional attorney, enforcement manager

Statutory Enforcement Authority Title VII of the Civil Rights Act of 1964 - Race Color National Origin Sex (includes pregnancy-related conditions) Religion Retaliation Age Discrimination in Employment Act Age Americans With Disabilities Act Disability Equal Pay Act CHARGE STATISTICS Seattle FY-07 Nationwide FY-06 Race 30% 36 Gender 30 31 Retaliation 29 30 Age 25 22 Disability 26 21 Nat l Origin 16 11 Religion 6 4

Discriminatory Practices Discrimination prohibited regarding (% of all charges received in Seattle office in FY 07) Hiring (16%) Discharge (43%) Disparate treatment on terms and conditions (22%) Wages Job assignments Fringe benefits Promotions Sexual harassment (10%) Charge Processing The Big Picture Intake Service of Charge to Respondent Batching A, B or C Mediation Offered to all B cases If no resolution, Investigation Litigation

Charge Intake Telephone screening Mail intake questionnaire Return date is key Schedule and conduct intake interview Formalize charge Notice to the Respondent Charge of discrimination Notice of charge of discrimination Request for position statement Request for information Invitation to mediate for most charges

Batching A charge reasonable cause findings are thought likely. Sent directly to investigation unit. B charge further evidence is needed in order to reach a determination. Offered the option of mediation. C charge Little or no additional information is needed before a dismissal. Sent directly to investigation unit for rapid closure. This is a rough cut only. Re-designations are common. Investigation Submit Position Statement and RFI Deadline extensions freely given Who should respond? Internal investigation necessary? Check procedural issues (timeliness, # of employees, independent contractor issues) Waiting Period for Assignment Establish a Positive Relationship Make investigator s job easy Avoid forcing EEOC to use subpoena power

Further Investigative Steps Onsite Offsite and phone interviews Follow up requests for information Pre-determination Interview Last chance to influence investigator s conclusion prior to final determination Charging party has option to stop investigation and request a Notice of Right to Sue (NRTS) at any point. 10% of all charges

Possible Outcomes of Investigation No cause determination Dismissal after investigation and NRTS issued 51% of all charges Cause determination 6% of all charges in FY 07 Possible EEOC litigation vehicle Conciliation If process accepted by both sides and successful outcome case settled and closed. If no conciliation held (parties do not agree to process) NRTS issued. If conciliation held, unsuccessful NRTS issued. (1%) EEOC s Litigation Program 15-25 cases filed each year by Seattle office Important considerations include Traditionally underserved areas Geographic Workforce Agency enforcement priority Systemic cases involving underlying policies and practices with potential for far-reaching impact Economic damages not paramount

Current EEOC Initiatives E-RACE Initiative race and color discrimination New Enforcement Guidance -Disparate Treatment against Workers with Care giving Responsibilities Youth @ Work Initiative National Origin Discrimination Emerging as a more significant issue Post 9/11 Reflection of changing demographics of workforce Remedies Available for Violations of Federal EEO Law Back pay plus interest Lost benefits Reinstatement/front pay Compensatory damages Punitive damages (private employers) Injunctive relief Caps depending on size of employer 15-100: $50,000 101-200: $100,000 201-500: $200,000 500+: $300,000

MEDIATION New EEOC Mediation Process One internal EEOC staff mediator No ADR coordinator in Seattle Convening conducted by ADR program assistant and inhouse staff mediator. ADR coordinator in SF office assigns cases to contract or pro bono mediator. New cadre of mediators are both attorneys and nonattorneys; experienced and novice Limited flexibility in assignment and timelines

Advantages of EEOC s Mediation Program Confidential Voluntary Prompt -- 45 days after filing charge (or will be sent to investigation) Free Informal Fair and neutral Fosters communication, cooperation Timing of EEOC Mediation Very early opportunity to resolve dispute Pre-EEOC investigation Pre-discovery, pre-litigation Ideal for continued employment relationship Negotiating accommodations or severance Be prepared to learn new facts Reevaluate case with new information May be too early for some cases

Preparing for a Mediation Preparation pays off! Honest analysis of strengths and weaknesses of case Thorough discussion of options for resolution Special need for resolution without litigation Costs of alternative to settlement Time Money Change gears from warfare to treaty negotiation Change role from litigation warrior to mediation advocate Come with an open mind and willingness to understand the other s perspective Challenge yourself into changing your view Pre-mediation discussions with mediator Handling Weaknesses Take responsibility and acknowledge!!?? Where appropriate Does not equate to a capitulation or legal admission Remember confidentiality of caucus Use mediator to craft the message carefully Often serves as a pivotal turning point Paves way to resolution