Castlight Health and the Enterprise Healthcare Cloud 1
There is a disease that touches nearly every American no matter their age or where they live. It can t be cured by doctors. No lab is working on a vaccine. The disease is the healthcare system itself. 2
It strikes U.S. businesses with out-of-control costs and directly affects the more than half of all Americans who rely on their employer for health coverage. But there s hope. Technology can help us cure our broken, dysfunctional healthcare system. The name of that cure is the Enterprise Healthcare Cloud an open technology platform and a set of application services accompanied by insightful analytics that enables businesses to turn a crippling expense into a strategic advantage. 3
The Problem Paying More To Get Less U.S. enterprises spend the most to give their people the least. More than $620 billion is spent every year on enterprise healthcare it s a top-three business cost, and it increases by 8 to 10 percent every year. Despite this massive spend, America ranks 46th in the world in healthcare outcomes. That s because our healthcare system is a merit-free market that is void of transparency and accountability. As a result, healthcare providers can t compete based on their expertise or merits; businesses can t provide employees with worldclass benefits; employees can t understand the choices they have, what they are paying for, and the outcomes they should expect. And even when there is some visibility into price and quality, employers and their people lack the means to make this information understandable, useful, and actionable. It s time for business leaders to cure enterprise healthcare because enterprise healthcare is not going to fix itself. 4
The Solution The Enterprise Healthcare Cloud In all other areas of enterprise management, technology has enabled leaders to transform the most critical parts of their businesses from supply chain management to human resources, finance, sales, and marketing. For the first time, large businesses have a technology solution that tackles the healthcare problem head-on by giving them the information they need and the technology to understand and act on it. With the Enterprise Healthcare Cloud, yesterday s static approach to managing healthcare is forever changed. 5
Here s how it works. The Enterprise Healthcare Cloud is a suite of application services built on a robust and secure technology platform that scales to the largest enterprises. Our solution is rooted in big data and provides business leaders with the insights needed to pinpoint opportunities to eliminate wasteful healthcare spend and poor quality outcomes. Employers can use these insights, along with a comprehensive set of management controls, to design, optimize, and scale benefits with unprecedented power and precision increasing the effectiveness of benefit programs and making the most of healthcare investments. Our platform integrates third-party point solutions, making it easier for employees to discover and access on-site clinics, telehealth, HSA accounts, and more. Companies can then give employees visibility to care options, offering employees and their families user-friendly web and mobile access to the personalized healthcare information they need to make better decisions. As more users interact with the platform, new data is incorporated in real time to allow businesses to evaluate progress, track improvement, and strengthen their programs. In a nutshell, the Enterprise Healthcare Cloud enables employers to provide world-class healthcare for their people by allowing them to manage healthcare as they do the other investments in their business and it empowers employees with the information they need to make better healthcare decisions for themselves and their families. 6
The Vision Great Healthcare Builds Great Business The Enterprise Healthcare Cloud doesn t just help enterprises control and shape their healthcare spending. It sets a course for an efficient, merit-based healthcare market that spurs a virtuous cycle, allowing businesses to devote resources to developing new products, creating jobs, and building strong and competitive companies. Time and time again, technology has cured tough business problems, and technology will cure the disease afflicting enterprise healthcare. We believe that new technology can and will revolutionize the way American businesses and their employees engage with healthcare. We aim to spark that transformation. We want nothing less than to fix what is broken in healthcare and, in doing so, reshape the American economy for the betterment of us all. That s the promise of the Enterprise Healthcare Cloud. That s the mission of Castlight Health. 7
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