CGI Payments360 Moving money with greater agility and confidence Experience the commitment
Addressing today s payments realities Customers want the ability to buy anything, pay anyone and bank anywhere at any time. These demands, fueled by m-commerce and other disruptive technologies and players, are driving rapid innovation and increasing competitive pressure on financial institutions. Many financial institutions find themselves falling behind the curve due to aging and disparate legacy systems that have countless interfaces and duplicate processes. Since payment systems are at the heart of the institution, processing billions and even trillions of dollars each day, failure to move toward a modernized platform is not an option. Pursuing the right transformation path for these mission-critical systems and processes, while ensuring 24/7 uptime, requires a partner with deep expertise, the right approach and proven solutions. Based on nearly 40 years of experience in implementing more than 80 payment solutions globally, CGI has developed its Payments360 portfolio to help financial institutions develop strategies to move money smarter, while preserving existing investments and gaining the agility to adapt rapidly. 24/7 80+ uptime through modernization-in-place 80+ payment system implementations BUSINESS CONSULTING CGI Payments360 Proven transformation suite CGI Payments360 is an integrated portfolio of solutions and services developed by CGI specifically to support transformation across the payment lifecycle. It offers a modern and flexible approach for consolidating multi-entity payment processing, and for improving financial messaging, liquidity management and watch list filtering. MANAGED SERVICES TESTING SERVICES Financial Messaging Payments Solutions Liquidity Management Watch List Filtering SYSTEMS INTEGRATION 2 cgi.com
Business challenges Market disruption, customer demands Inflexible legacy systems, skillset attrition Growing risk, regulatory and security issues Constant cost pressures CGI Payments360 response Increases agility to react, streamlines operations, and enables new customer product strategies through better workflow and data access Modernizes systems and processes while protecting investments and maintaining mission-critical operations Mitigates exposure, improves compliance Reduces costs and allows you to focus on your core business (vs. back-office operations) using a managed services approach The ability to meet market demands requires flexible payment services that can handle all payment types, scale to meet growing volumes, offer a truly unified global service tailored to local variations and, differentiate service levels for customers. Depending on their current environments and business visions, financial institutions typically take three common paths to transformation: legacy platform modernization, intelligent front-ends, and managed payment services, or a combination of these. Platform modernization For organizations with multiple, unreliable legacy systems that pose significant compliance risks, consolidating and replacing these systems often is a priority. In these cases, CGI offers modern, integrated and flexible payment services hubs used by clients around the globe. CGI All Payments is a market-leading payment system that addresses all payment processing needs, whether focused on retail or wholesale. High-volume, high-care and real-time services allow you to meet market and customer demands on a prioritized basis while working towards your payments vision. Within a single deployment, multi-entity capabilities enable users to establish dedicated process flows and service levels for separate geographies, lines of business, groups or even individual customers. And business owners can determine the mapping of payment types to a payment service. CGI s BESS (Bank Electronic Support System) is used by many of the world s leading financial institutions to support automated payments processing, financial messaging and securities transactions. It integrates the functions of the wire room and payments departments into a single online system, while allowing operations to be centralized or decentralized, as desired. Three common paths to transformation Platform modernization Intelligent front-ends Managed payment services, or a combination Low-risk, incremental modernization Large-scale, big bang migrations, especially of core legacy systems at the heart of the business, can be risky propositions. Financial institutions understandably prefer low-risk, gradual alternatives. CGI s modernization in-place model allows banks to leverage existing investments while achieving their future visions. The result is a more open and nimble architecture for introducing new functionality and adapting to regulatory requirements. cgi.com 3
20-40% cost savings through managed services Intelligent front end for financial messaging For banks with legacy payment platforms that are reliable and are comprised of multiple, disparate systems the focus often is on providing front-end services that work with multiple settlement systems to deliver additional services and consolidated reporting to the corporate client. Recognizing that the variety of payment systems is likely to increase, and that no single platform supports all payment types, many banks are looking at ways to move towards their target state while delivering value to clients and/or reducing back-office costs. CGI s Intelligent Gateway provides a business activity monitoring-type dashboard and user interface across major payment systems. It separates the payment channel from the payment system using a gateway, and uses payment translation to address changing regulatory requirements. Managed services Often capital investments are difficult to justify. Hiring and retaining top IT talent also is a daunting challenge. CGI s managed payment services require little to no upfront costs, provide access to expert talent, and reduce costs by 20-40%. This enables faster start up, so banks can realize faster business benefits in straight through processing, automation and revenue generation. With CGI responsible for implementation and operations, banks also can minimize overall risk while preserving the option to migrate to a single payments platform in the future. Service-level-backed performance, common processes and tools, and planned upgrades drive continuous improvement. Deciding the best path and making the case CGI can help guide banks in assessing and determining the most effective payment transformation strategies for their environment (people, process and technology). This can include a framework for envisioning and implementing the transformation vision, from strategic alignment and stakeholder management, to value management, transition excellence, and delivery assurance. In addition to advising clients on how to achieve their desired target operating models, CGI also provides guidance and best practices in key functional areas such as transaction banking, liquidity management and corporate banking, as well as IT consulting for payment infrastructure, mobile payments, and payments outsourcing. 4 cgi.com
Best-of-breed solutions Watch list filtering Financial institutions are grappling with increasingly stringent regulatory requirements, the risk of high-profile fines for non-compliance, multiple sanction lists in various languages, and inefficiencies in payment filtering operations. These regulatory and operational issues are further impacted by a new payments landscape in which mobile, contactless and personto-person payments have all made strong traction in recent years. CGI s sanctions filtering/screening solutions reduce false positives, costs and resource demands, and improve risk management. They include: CGI s HotScan filtering software automates transaction filtering and customer scanning in real time. Industry-leading accuracy helps reduce the cost of regulatory compliance while ensuring the right payments are going to the right individuals. It scales to scan all payments and customer data, provides notifications of matches against watch lists and meets the constantly rising regulatory compliance bar. HotScan s Intelligent Self Learning (ISL) module makes the solution a learning filter to significantly reduce false positives and increase efficiency gains without narrowing the net. ISL can be used with other filtering systems to improve efficiency. Liquidity Management Liquidity is a very expensive proposition, and the costs have doubled or tripled in recent years. Banks are looking to settle funds and realize funds intraday. CGI s settlement solutions support control, reconciliation and automation, providing full transparency and insight and reducing the cost of liquidity. Backed by robust systems integration and testing services Financial institutions often need an integration expert to act as the catalyst to reduce program risk and accelerate modernization outcomes. CGI offers robust systems integration experience and proven frameworks for successful legacy migration, system consolidation, application management and new system deployment. Our depth and breadth of payments domain knowledge and a proven stakeholder engagement model help ensure successful projects. Rigorous application testing is proven to minimize the cost and risk of financial loss, security intrusions, customer dissatisfaction and regulatory non-compliance. Since the cost of a defect increases exponentially with each lifecycle phase it goes undetected, the need for effective business-focused testing is imperative. CGI helps banks address all aspects of establishing, managing, operating and expanding a testing operation in a model that allows the client to focus on their core business while improving quality and time to market, and reducing cost and risk. cgi.com 5
Why CGI Deep market understanding and ability to support you with industry knowledge, world-class references and proven thought leadership in the payments industry. Extensive experience with running, building and transforming payments systems without down-time Proven roadmaps for non-disruptive transitions One-stop-shop for all products and services needed to deliver an endto-end payments solution Single point of responsibility and results-based contracts to mitigate client risk Client proximity operating model with local teams that understand your business Global delivery network for cost-effective, high quality service options For more information visit www.cgi.com/payments. Or, to discuss an actionable plan for your organization, please contact banking.solutions@cgi.com. 6 cgi.com
40% 19 20+ of global volumes of FX settlements processed trillion dollars in fund transfers each day of the world s RTGS payment structures built by CGI About CGI and Payments CGI has been involved in the design, implementation and operation of national payment systems for nearly 40 years. We understand the entire value chain, and what it takes to align people, processes and technologies to modernize your operations and reduce risk, while preserving your investments. Our credentials include: 15+ years of national payments infrastructure support in more than 20 countries 20% of SWIFT message volume transferred by our financial software solutions 70% of the world s top financial institutions have partnered with CGI, including 8 of the top 10 global banks Designed and implemented market infrastructures and central bank payment systems for more than 40 countries Played a key role in the specification of payment standards such as SWIFT and SEPA Supported the design and development of the Continuous Linked Settlement (CLS) network interface for member banks cgi.com 7
7 Hanover Square 7th Floor New York NY 10004 cgi.com With 68,000 professionals operating in 400 offices in 40 countries, CGI fosters local accountability for client success while bringing global delivery capabilities to clients front doors. Founded in 1976, CGI applies a disciplined delivery approach that has achieved an industry-leading track record of on-time, on-budget projects. Our high-quality business consulting, systems integration and outsourcing services help clients leverage current investments while adopting new technology and business strategies that achieve top and bottom line results. 2015 CGI GROUP INC. All rights reserved. This document is protected by international copyright law and may not be reprinted, reproduced, copied or utilized in whole or in part by any means including electronic, mechanical, or other means without the prior written consent of CGI.