LYNN ROY THACKERAY 615 South 680 East Payson, UT 84651 CAREER SUMMARY LinkedIn Profile TEACHING & INSTRUCTION Experienced University level instructor. Have taught computer science and Information Technology on-campus and on-line courses. Subject Matter Expert in programming languages, web development, software design and architecture, programming languages (C++, Java, C#, Visual Basic, Mobile Application Development, SQL), project management, team management Developed educational technology curriculum for delivery of classroom and online coursework. Experience training technical instructors Possess excellent communications skills as a technical instructor and trainer Ability to research and review new teaching material and technologies with focus on quantitative and qualitative elements Possess excellent written and verbal communication skills Excellent interpersonal and teaching skills Possess good monitoring and management skills Inspired students to integrate technology into daily classroom activities. PROFESSIONAL Effective leadership and successful team builder: Have led Software Development, Quality Assurance, Technical Documentation, Project Management, MIS, and Technical Support departments Lead architect on several successful enterprise level software systems Successful record of accomplishment of software design, development and project management using the agile project life cycle process. Received industry recognition for the most successful enterprise development process for 2005 Exceptional focus, follow-through and coordination skills. Proven ability to develop and manage multiple enterprise level projects, and known for working well with cross-functional, and geographically distributed teams to achieve on-time project completion Have managed and provided leadership for several internationally distributed development organizations, with team members in Russia, Canada, UK, Saudi Arabia, India, and Uruguay. Have successfully re-engineered several existing product lines, which increased efficiency and extended product lifecycle TECHNICAL EXPERTISE Operating systems: Windows, MAC, Linux Web and Internet savvy. Skill set includes: ASP.NET, HTML 5, CSS, JavaScript, jquery, AngularJS, Bootstrap, Flash, MS Visual Studio, Adobe CS suite Mobile applications expertise includes Android OS and Apple ios development using Java, Eclipse, ADT, and Xcode Deep professional experienced in several development languages, including: Java, J2EE, C#, C/C++, VB, SQL PROFESSIONAL EXPERIENCE
Utah Valley University Lecturer, Computer Science 08/2015-Present Teach courses in Object Oriented Design and programming, computer architecture, web programming, and other technologies. Independence University 01/2012-08/2015 Associate Dean of Computer Science Instructor of Computer Science. Teach advanced courses in Object Oriented Design and programming, Databases, Website design and creation, Server Side programming, C++, C#, Java and Visual Basic programming languages and other technologies. Manage faculty teaching loads, schedule courses, and serve as subject material expert for advanced Computer Science courses. Designed and developed curriculum for new Bachelor of Science program in Software and Mobile Applications Development. Part of my responsibilities is to mentor serve as an academic coach to over ninety students. I am also a senior trainer for new faculty. University of Phoenix 01/2009-03/2012 Instructor, Computer Science Faculty Instructor of Computer Science. On Campus and On-line instruction. Teach undergraduate courses on Object Oriented Design, Algorithms and Logic, using ASP.NET, C++, Java, Visual Basic and other technologies. Developed and implemented programs to encourage student participation in the practical application of problem solving using technology. Member of ABET Accreditation committee for 2012. Career Step, LLC, Provo, Utah 03/2009-01/2012 Director of Software Development and IT Career Step is a career collage that provides Medical and Information Technology training programs online. As a member of the Senior Management Team, I managed the departments of Software Development, QA, and Technical Support. Provided leadership and management for the development, design, deployment and support of Career Step s suite of web based, high traffic product line, including their enterprise level Learning Management System (LMS). I designed and was responsible for the development of a commercial web based skills evaluation and testing system. Served as a subject matter expert in the development of IT courses. 1. Established software development and product lifecycle processes, which have increased development velocity by over 50% and allowed for greater inter-departmental communications and reporting 2. Revamped security infrastructure and processes to bring organization into HIPAA compliancy 3. Designed, Architected and built enterprise level exam delivery and grading system used for pre-employment applicant testing and evaluation 4. Resolved long standing reliability issues by designing and implementing a new 24x7x365 hosted environment that supports a suite of high traffic distance delivered educational systems 5. Restructured the IT department and established best practices security, systems redundancy, backup and disaster recovery procedures 6. Initiated the procurement and evaluation process, negotiated contracts, and implemented companywide CRM and financial systems 7. Successfully executed the migration of companywide email to new, high volume Exchange Email System
8. Organized and facilitated physical move of corporate headquarters to new location. This included moving and setting up of all company networking and computing servers, computers, and phone systems. Service Repair Solutions, Inc., Orem Utah 01/2006-01/2009 Vice President of Development Responsible for the development of the subscription based, SaaS product lines of SRS. Managed a distributed organization of engineers located in the U.S and abroad. Realigned the development organization and established an Agile (Scrum) project life cycle process to better support the design and creation of the next generation of hosted web based and mobile products and services for SRS while maintaining the integrity and support of the current product line. 1. Reorganized development into a more efficient functional based organization, which allowed for greater development velocity that shortened existing development schedules by over 40 percent 2. Retooled a non-functioning build management and product release process. Created and staffed the department of build and release management 3. Conducted full threat analysis and implemented companywide security control and assessed management program 4. Made available for general distribution 23 product releases within 18 months with a higher level of quality and reliability than previously delivered 5. Developed an automated customer product feedback system that streamlined the critical error reporting process to the Support Organization, which greatly reduced the rate of hot fix releases by over 70% 6. Established a successful agile process (Scrum) that integrated Product Management and QA into the development process which dramatically shortened both the product requirements phase and the testing phase of the development lifecycle 7. Worked with Marketing and Product Management to develop a comprehensive development road map, and implemented this plan by leading the architecture and development teams designing and building a new generation Web based product line 8. Implemented a process for customer on-site requirements gathering, system implementations and follow up visits SirsiDynix Corporation, Orem Utah Senior Director of Development 1/2002-11/2006 Led a 56-member distributed/outsourced software development. Reorganized development into a more efficient functional based organization, which allowed for greater development velocity that shortened existing development schedules by over 40 percent. Led design and development of all new software product line, and produced the company s first comprehensive product roadmap in collaboration with the Executive Team, Sales, Marketing, and Operations. Organized and managed an internationalization effort that localized our products for distribution in over seven countries. 1. Introduced agile (Scrum) development process with the net result of SirsiDynix going from 5 product releases a year to over 14 product releases in my first year. All with a higher level of quality and reliability than previously delivered. 2. Re-engineered existing SirsiDynix product line: By using refactoring techniques systematically eliminated 275,000 lines of code to achieve better usability 3. Led architecture team in design and implementation strategy of next generation multi-platform web based products 4. Established a release management group and implemented structured build and release procedures that allowed the release and tracking of multiple products. This eliminated the scheduling bottlenecks that SirisDynix was experiencing
5. Led in the design and deployment of localized versions of the SirsiDynix product in international markets. This included China, Saudi Arabia, Germany, and Spain 6. My department organization was identified by Jeff Sutherland, founder of the Scrum development process, as having the most successful enterprise development process for 2005 Financial Fusion, Inc., Orem Utah Senior Vice President Research & Development 05/1996-07/2001 While in startup mode, I built from scratch a world class IT organization. Directed the recruitment, hiring and training of technical and management staff. Created and built the departments of Research & Development, Professional Services, MS, QA, Technical Product Support, and Technical documentation. Led the architectural effort that conceptualized, designed and built innovative client/server and web based banking applications. Also responsible for P&L for all departments, defined development and departmental communication processes. Established project management, and helped define product strategy. 1. Grew the technical division of Financial Fusion into a 100 plus member e-commerce development and support organization 2. Led the architectural effort that conceptualized, designed and built cutting edge client/server and web based banking applications 3. With other members of senior management, defined company strategies and evaluated potential partners and new technologies 4. Technical evangelist. Represented FFI at various national technology and banking conferences 5. Heavily involved with professional services and customer relationship management: pre-sales calls, customer negotiations, customer training, and technical customer support Novell Inc., Orem, Utah Director of Development, Internet Commerce Division, Novell, Inc. 10/1994-05/1996 WordPerfect Corp., Orem Utah Software Developer/Manager 05/1987-10/1994 Singer Aerospace, Sunnyvale, California 04/1984-05/1987 Programmer, Link Flight Simulation Division INDUSTRY RELATED Patent Designed and led the development of a new electronic pre-paid processing technology (US patent number 20030144908). Certified Scrum Master Completed certification training in 2008. Certified by the Scrum Alliance to teach the Agile development processes. Golden Key Honor Society (Graduate Degree Honor Society) National Information Standards Organization (NISO) Voting member of NISCO, which is an association accredited by ANSI that identifies, develops, maintains, and publishes technical standards to manage information in a digital environment. IEEE (Institute of Electrical and Electronics Engineers)
Voting member of the world s leading professional association for the advancement of technology. Member of the Utah Technical Council Open Financial Exchange Technical Steering committee (2000 2004) Voting member of the Open Financial Exchange committee, which is a Microsoft sponsored sevenperson National committee that provides technical direction and management for this open e- commerce and Banking financial protocol. EDUCATION Doctorate of Education (ABD), Northeastern University 2016 (expected) Curriculum, Teaching, Learning, and Leadership Research focused program aimed at developing scholar-practitioners who will apply scholarly teaching practices that are grounded in theory and evidence-based research. Dissertation: Women in Computer Science: An Interpretative Phenomenological Analysis that explores common factors that contribute to women s selection and persistence in Computer Science as an academic major. Master s degree, Utah State University (Honors Graduate) 08/2008 Instructional Technology Emphasis in Web and Internet technologies used to support distance delivered education. As part of my cumulating experience, I traveled to Africa, where I student taught several technical courses, and worked onsite at the Polytechnic of Namibia with their technical departments to create an Asset Management Archival System. Bachelor s degree, Brigham Young University 04/1984 Design Engineering and Computer Graphics Technology Broad technical curriculum including engineering design principles, computer graphics, software development, operating systems, algorithm analysis, and data structures.