Suppliers Brochure Useful information for suppliers to DSRL Issue 1 - February 2016
Ordering & invoicing arrangements Order numbers beginning 310xxxxxxx 47xxxxxxxx Division DSRL DSRL Stores Invoice query telephone numbers 01847 802394 01847 802945 01847 802394 01847 802945 Invoice addresses Invoices should be sent to the following address: DSRL (Stores) Site Restoration Limited Invoice Processing Section D2003/Zone 7 Thurso KW14 7TZ Invoices that are incorrectly addressed or that do not quote a valid purchase order number will be returned to you as DSRL will be unable to process them. 1
Delivery information for suppliers 1 An advice note quoting the order number must accompany each consignment. 2 Each consignment is to be clearly marked with the order number. 3 Deliveries will only be accepted Monday to Friday 0815-1200 and 1300-1530. 4 PACKAGES: All containers (e.g. packing cases, boxes, tins and wrappings) supplied by the contractor are considered as non-returnable and their cost as having been included in the contract price. 5 INSPECTION is carried out after delivery unless arrangements are made to the contrary. 6 CONTRACTORS are required to meet all costs incurred in respect of redirection of goods wrongly delivered. 7 Delivery drivers not in possession of a personally held site pass will be directed to reception. They will be required to provide photographic proof of identity, as well as the delivery note for the goods being delivered to the site, prior to being allowed entry. Suitable forms of photographic identification are: driving licence passport All visitors' vehicles and bags will be subject to search procedures. Visitors unable to produce acceptable evidence of identity, or who refuse a vehicle search, will be denied entry. DSRL will not be liable for any costs in such circumstances. All delivery drivers entering the site must as a minimum wear a high visibility jacket when delivering to the Stores building D8525. Deliveries to other buildings may require the driver (and anyone else involved in off-loading) to wear further basic personal protective equipment, identi ed with the delivery point. 8 Unless otherwise stated DSRL's standard terms and conditions of business are: CC4 Standard Purchase Order Conditions 2
Services available in the area Within the locality there are a number of companies which have a track record in supporting the nuclear industry in the area. They can provide a wide range of services which may be of interest to contractors tendering for work with us. Some of the services available locally include: building and construction services demolition services fabrication/welding services installation, commissioning and testing scaffolding/lifting supply of construction materials including aggregates and quarrying services recruitment services Caithness Chamber of Commerce can provide details on capabilities of local sub-contractors and have produced a directory of services (link to http://www.investcaithness.com/key-sectors/energy/nuclear) available to those main contractors working at. The Chamber can also organise Meet the Buyer events where contractors can discuss their requirement with potential local sub-contractors. For further information please contact: Caithness Chamber of Commerce Naver Business Centre Naver House Naver Road Thurso Caithness KW14 7QA T: 01847 890076 e: info@caithnesschamber.com w: www.caithnesschamber.com Local labour Our local Jobcentre plus office will be able to assist on the availability of local labour. For further information please contact: Jobcentre Plus Government Buildings Girnigoe Street Wick Caithness KW1 4HJ e: wick.jobcentreplus@dwp.gsi.gov.uk 3
Supplier complaints procedure Existing or prospective suppliers should in the rst instance address any complaint to the contract or technical contact whose name appears on the advert, contract or invitation to tender. If this does not resolve the issue, or no individual can be identi ed, please send an email to Commercial Services (marked urgent for the attention of the Head of Commercial Services) at: commercial.services@dounreay.com Or write to: Ken Linn DSRL Head of Commercial D2003 Thurso KW14 7TZ Your complaint will be acknowledged within two working days, and we will endeavour to investigate the complaint and reply within 20 working days or respond with the date when we expect to reply, giving reasons for the delay. You must provide your name and address, but we will keep this con dential if you request that we do so, and give your reasons. Please indicate the nature of your complaint and any relevant circumstances and references. Please note this route should not be used for contractual disputes, which must follow the dispute resolution procedure stated in the relevant contract. 4
Supplier complaints procedure Do I need special insurance to work in nuclear? The simple answer is No, although you will need to notify your insurers (via your broker) that you will be working on a nuclear site. Under the Nuclear Installations Act (NIA), 'Licenced Operators' of a 'Nuclear Licenced Site' are liable (currently up to a limit of 140m) for any nuclear damage (arising from the site), regardless of fault. For Nuclear Decommissioning Authority (NDA) sites, to be the Licenced Operator of a nuclear site you would: have a direct contract (known as a Maintenance and Operations Contract) with the Nuclear Decommissioning Authority, and be licenced to operate a nuclear site by the Nuclear Directorate of the Health and Safety Executive. If you are not a Licenced Operator you do not have a strict liability for a nuclear incident under the NIA and therefore do not need to purchase nuclear liability insurance. NDA arranges insurance for all of the Nuclear Licenced Sites which form part of NDA's estate to cover the strict liability under the NIA for personal injury and damage to third party property resulting from a nuclear incident. NDA also provides Construction All Risks insurance cover for construction projects on sites which form part of the NDA estate. This ensures that all contractors and subcontractors of any level are covered under one policy if there is damage to the Works. The usual business insurances will be required if you are working on a nuclear site. These include but are not limited to: Employers Liability Public Liability / Professional Indemnity Property Damage and Business Interruption The limits required under each of these policies will be determined by your speci c contract, depending on the type of work being carried out. It is usual for these policies to contain a 'Nuclear Exclusion' which means that damage resulting from a nuclear release is not covered by the insurance policy. However, damage caused by a nuclear release on site will be covered by the NDA policy (as mentioned above). You will still be liable for any non-nuclear damage you cause to NDA's or any other third party property and you should ensure that your Public Liability policy will respond. NDA has arranged assistance from an insurance broker Willis to provide insurance quotes for any SME. Willis is the current NDA broker and has Nuclear expertise. Willis will not charge to provide a quote, costs will only be incurred should a policy be placed by them. 5
Willis briefing note In response to feedback that insurers were imposing both restrictions to cover and punitive terms, especially to SME contractors, when conducting work on behalf on nuclear installations the NDA have in conjunction with Willis devised two solutions to these problems. Standalone facility This would allow a contractor to utilise a specialist facility with insurers with an in-depth understanding of the activities being undertaken in respect of the following: Plant Insurance against physical loss or damage to the contractors plant and equipment when on NDA sites. This is to counter the concern that some insurers have in relation to the potential for nuclear contamination of the plant. Public liability (PL) Contractors would be able to access a dedicated excess PL facility to provide cost effective top up of contractors existing Insurances to achieve the minimum contractual requirement. The facility has the capability to provide coverage up to [150]m at preferential terms due to the economies of bulk access to underwriting capacity. Professional idemnity (P) In response to suggestions that insurers require signi cantly increased premiums together with onerous procedural requirements we have assembled a panel of insurers with an appetite for contractors who undertake design in the highly scrutinised and supervised health and safety Annual facility Willis have also devised a solution which would allow Contractors to obtain an alternative, no obligations quote for the principle insurances of Employers Liability, PL, Contractors All Risks and PI with insurers who understand the exposures their work pro le generates. Through a panel of pre-selected, specialist insurers we can benchmark your existing group insurances which cover all the contractors activities, not just those for NDA. With a bespoke policy wording the contractor is able to tailor both the level of coverage and the deductible level to ensure that an effective comparison is made. Benefits Coverage and deductibles which can be dovetailed to the contractor s individuals requirements Claims handling through insurers understanding of the nuclear sector Recognised insurers with a Standard and Poor's rating of A- or better Automatic approval by NDA of the contractor s insurance arrangements Potential for cheaper premium and easier renewal process. Automatic compliance with the NDA's contractual requirements 6
Issue 1 - February 2016