Complex Studies of a Complex Subject: Data Visualization and Visitors



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Complex Studies of a Complex Subject: Data Visualization and Visitors Lifelong Learning Group: Mary Ann Wojton, Joe Heimlich Indiana University: Lisel Record, Katy Borner, Adam Maltese Palmquist & Associates: Sasha Palmquist Science Museum of Minnesota: Zdanna Tranby, Marjorie Bequette New York Hall of Science: Steven Uzzo Visitor Studies Association July 2015

Research Questions How do visitors to museums and science centers react to conceptual science maps? How do people engage with and understand reference systems?

Visualization Recognition & Meaning Making

Visualization Recognition & Meaning Making

Design Does this type of data presentation look at all familiar? How do you think you read this type of data presentation? What would you call this type of data presentation? What types of data do you think would makes sense for this type of presentation? In addition, each individual/group was asked to rank the five visualizations based on ease of readability.

Findings Participants were unable to accurately describe the meanings of many of the reference systems Participants tended to prefer those visuals that had a familiarity in terms of the reference system.

Findings Topics do matter in terms of which visuals people prefer Color and visual appeal are important and for some people these factors drive preference.

Construction and Deconstruction

Participating Museums: COSI, Koshland, New York Hall of Science, and Wonder Lab

Airports reachable from Chicago O Hare International Airport in 2008 Circle size equals number of flights per day.

Airports reachable from Chicago O Hare International Airport in 2008 Circle size equals number of flights per day. Need a legend

Airports reachable from Chicago O Hare International Airport in 2008 Links represent flight connections.

Airports reachable from Chicago O Hare International Airport in 2008 Circle size equals number of flights per day.

O Hare Flight Map Familiar graphic common reference system Simple graphics Labels

Competitive Eating Records Associated with food Incomplete understanding unless they were aware of competitive eating X Y graph and bar graph were familiar

Gapminder World 2012 X Y axis was familiar Majority understood, although it may have taken some time

Padgett's Florentine Families

Padgett's Florentine Families Label: Family Name

Padgett's Florentine Families Label: Family Name

Padgett's Florentine Families Circle size: Family's net wealth (in thousands of lira) in year 1427.

Padgett's Florentine Families Circle color: Number of seats on the civic council held 1282-1344.

Padgett's Florentine Families Link color: Business ties, e.g., loans, credits, and joint partnerships.

Padgett's Florentine Families Link color: Marriage alliances.

Padgett's Florentine Families Link color: Marriage alliances.

Padgett s Florentine Families Most challenging graphic to understand Unfamiliar format Unfamiliar content. Children were likely to make pictures from the dots and lines.

Visitors engaged in constructing the graphics were more likely to use cumulative reasoning; making deeper meaning as they viewed the graphic one layer at a time.

Data visualizations exist on a continuum from simple to complex.

Guests knowledge of and familiarity with data visualizations exist on a continuum from unfamiliar to familiar.

Implications for the Field

What do visitors think when they hear the words Big Data

Implications for the Field

Big Data Insight Needs Sort Pasta sauce Tofu Peaches Vienna Sausage Lasagna Carrots Ham sandwich

Two Main Sorting Methods Method 1. (Most Popular) Sort cards into emergent categories Method 2. Examine all cards, decide on categories, and sort cards

Dissonance in the data

Recoding and Outliers

Implications for Project Stakeholders Researchers Formal Educators Museum Professionals

Researchers

Emergent study design taught us what we needed to know Pulling back to what people actually know vs. assumptions of what they should know Insight into thinking of content experts led us to ask better questions

Museum Staff

Different audiences at different sites provided greater understanding of typical visitor responses to this topic Exhibit designers used knowledge gained through literature reviews and evaluation in thinking about a macroscope and proposal that grew out of it Program developers used data to create a theater program

Formal Education

One of (if not THE) most common responses was that participants interface with these visualizations as part of their formal education Both parents and youth had challenges, so can t count on support at home to get it right when interpreting visualization as part of homework or studying

Questions

Contact Information Mary Ann Wojton mwojton@cosi.org Lisel Record recorde@indiana.edu Sasha Palmquist palmquist.associates@gmail.com