APPLICATION PACKAGE FOR LISTING AS A WATER AND/OR WASTEWATER INFRASTRUCTURE PROVIDER FOR DESIGNERS, CONSTRUCTORS

Similar documents
Developer Works Deed. Schedule 1: Standard Terms. Version 4

ASSET CREATION DEVELOPER PROCESS INSTRUCTIONS TO DESIGNERS - MAJOR WORKS -

QUALITY MANAGEMENT SYSTEM REQUIREMENTS General Requirements. Documentation Requirements. General. Quality Manual. Control of Documents

ISO 9001:2008 Audit Checklist

CCD MARINE LTD QUALITY MANUAL PROCEDURE Q Date: Title. Revision: QUALITY MANUAL PROCEDURE Q September 2014

ISO 9001:2000 Gap Analysis Checklist

QUALITY MANUAL ISO Quality Management System

Benchmark OHS Consulting Pty Ltd Self Assessment WHS Audit Tool

WHS Contractor Management Procedure

Prequalification of Roading Contractors

CCF Systems Gap Analysis Checklist. Civil Contractors Federation. Civil Construction Management Code

Corporate Standard. Contractor Management

ISO 9001:2000 AUDIT CHECKLIST

WHS CONTRACTOR MANAGEMENT PROCEDURE

QUALITY OPERATING PROCEDURE QOP QUALITY ASSURANCE SYSTEM MANUAL

ISO 9001: 2008 Construction Quality Management System Sample - Selected pages (not a complete plan)

Camar Aircraft Products Co. QUALITY MANUAL Revision D

Audit Report AS/NZS ISO 9001:2008. RRW and Co Pty Ltd trading as National On Site Training

Management of Contractors and Suppliers Procedure

ISO 9001:2015 Overview of the Revised International Standard

JOHN HART GENERATING STATION REPLACEMENT PROJECT. Schedule 9. Quality Management

CP14 ISSUE 5 DATED 1 st OCTOBER 2015 BINDT Audit Procedure Conformity Assessment and Certification/Verification of Management Systems

Asbestos licensing and notification guide for applicants

TG 105 ALLOWABLE PIPE SIZE, CLASS AND MATERIALS FOR WATER MAINS TECHNICAL GUIDELINE. Manager Asset Management SOUTH AUSTRALIAN WATER CORPORATION

Quality Manual. UK Wide Security Solutions Ltd. 1 QM-001 Quality Manual Issue 1. January 1, 2011

COMPANY NAME. Environmental Management System Manual

ISO 9001 : 2000 Quality Management Systems Requirements

Quality Management System Manual

Vigilant Security Services UK Ltd Quality Manual

WORKPLACE HEALTH AND SAFETY AUDITING GUIDELINES

Quality Management System

TfNSW Standard Requirements TSR T Technical Management

QUALITY MANUAL. DOCUMENT PURPOSE This Quality Manual is to provide reference material to staff and to assist with NATA AS/NZS ISO/IEC

CENTRIS CONSULTING. Quality Control Manual

WESTERN AUSTRALIA HEAVY VEHICLE ACCREDITATION SCHEME (WAHVAS) BUSINESS RULES (DRAFT)

ISO 9001 (2000) QUALITY MANAGEMENT SYSTEM ASSESSMENT REPORT SUPPLIER/ SUBCONTRACTOR

Understanding Principles and Concepts of Quality, Safety and Environmental Management System Graham Caddies

CORPORATE QUALITY MANUAL

CHECKLIST ISO/IEC 17021:2011 Conformity Assessment Requirements for Bodies Providing Audit and Certification of Management Systems

Professional Indemnity Insurance Proposal Form

Rev: Issue 4 Rev 4 Quality Manual AOP0101 Date: 10/07/13. Quality Manual. CBT Technology, Inc. 358 North Street Randolph, MA 02368

Procedure. Work Health and Safety Contractor Management. Document number: PRO Rev no. Description Process Owner Approved for issue

SQ 901 Version D. Railway Application Quality Specification REQUIREMENTS FOR THE QUALITY MANAGEMENT SYSTEM AND QUALITY PLAN

G2 Contract Management Plan Date: July 2014 Edition 1 / Revision 0

This Business Management System Manual is based on ISO 9001:2008 requirements

CERTIFICATION REQUIREMENTS QUALIFICATION-BASED ENVIRONMENTAL MANAGEMENT SYSTEMS (EMS) AUDITOR CERTIFICATION PROGRAM

Quality Manual Printed copy valid for 24 hours from time of printing unless stamped CONTROLLED COPY in red. Page

BLOOM AND WAKE (ELECTRICAL CONTRACTORS) LIMITED QUALITY ASSURANCE MANUAL

Guide Document for Development of WHS Management Plans

Mossfiel Electrical & Safety Management Pty Ltd

VICTORIAN GOVERNMENT DEPARTMENT ENVIRONMENTAL MANAGEMENT SYSTEM MODEL MANUAL

Australian Transport Council. National Standard for the Administration of Marine Safety SECTION 5

Revision: 5. Category: Contract Management CONTENTS

Quality Management System Manual

D. MCLAUGHLIN & SONS LTD QUALITY MANUAL

To establish a process to control all UON Health and Safety Management System Framework

GENERAL CONDITIONS OF CONTRACT MINOR WORKS AND SERVICES

FINE LOGISTICS. Quality Manual. Document No.: Revision: A

Drinking Water Quality Management Plan Review and Audit Guideline

ISO 9001:2008 Quality Systems Manual

G & R Labs. Quality Assurance Manual. G&R Labs Scott Boulevard Santa Clara CA Light Meters and Calibration

Forth Engineering (Cumbria) Limited QUALITY MANUAL. Quality Manual Issue 4 Updated April Authorised by: Managing Director.

Implementation of a Quality Management System (QMS) within the MRF Industry

QUALITY ASSURANCE GUIDE FOR GREEN BUILDING RATING TOOLS

The Prophotonix (UK) Ltd Quality manual

QUALITY MANUAL 3 KENDRICK ROAD WAREHAM, MA FAX

HKCAS Supplementary Criteria No. 8

ISO 9001:2008 Quality Management System Requirements (Third Revision)

Memorandum of Understanding between the NSW Ministry of Health and Sydney Water Corporation

SPECIFIC SAFETY OBLIGATIONS FOR CONTRACTORS ENGAGED WITH THE CITY OF BUNBURY.

ISO 9001 Quality Systems Manual

TG TRANSITIONAL GUIDELINES FOR ISO/IEC :2015, ISO 9001:2015 and ISO 14001:2015 CERTIFICATION BODIES

OH&S Management Systems Audit Checklist (NAT, E3)

Title: Rio Tinto management system

Certification Procedure of RSPO Supply Chain Audit

0. 0 TABLE OF CONTENTS

ED FAGAN INC. QUALITY SYSTEM MANUAL

Quality Management Subcontractor QM Guide-Section Two

Supplier Quality Management System Audit Checklist (ISO 9000:2000, TS 16949:2002)

FSSC Q. Certification module for food quality in compliance with ISO 9001:2008. Quality module REQUIREMENTS

MP Plumbing & Heating Ltd Quality Policy Manual THE QUALITY POLICY STATEMENT OF:

Derbyshire Trading Standards Service Quality Manual

Guidelines for the Acceptance of Manufacturer's Quality Assurance Systems for Welding Consumables

DNV GL Assessment Checklist ISO 9001:2015

Specialties Manufacturing. Talladega Castings & Machine Co., Inc. ISO 9001:2008. Quality Manual

Guide for applicants for asbestos removal and asbestos assessor licences and notifications

Australian Transport Council. National Standard for the Administration of Marine Safety SECTION 4 SURVEYS OF VESSELS

SCHEDULE 5 INSURANCE TABLE OF CONTENTS 1. INSURANCE REQUIREMENTS... 1

For the Design, Installation, Commissioning & Maintenance of Fixed Gaseous Fire Suppression Systems

QUALITY ASSURANCE MANUAL JPM OF MISSISSIPPI, INC.

PHARMASURE PUBLIC AND PRODUCT LIABILITY APPLICATION FORM Form A ( Complementary, OTC & Cosmetics)

Micro Plastics, Inc. Quality Manual

Quality Manual ALABAMA RESEARCH & DEVELOPMENT. This Quality Manual complies with the Requirements of ISO 9001:2008.

Quality Management System Manual

SUPPLIER QUALITY MANAGEMENT SYSTEM QUESTIONNAIRE

Quality & Safety Manual

Transcription:

APPLICATION PACKAGE FOR LISTING AS A WATER AND/OR WASTEWATER INFRASTRUCTURE PROVIDER FOR DESIGNERS, CONSTRUCTORS (Major & minor works) TO THE MANAGING NEW DEVELOPMENTS PROCESS For information regarding this package contact: Provider Registrar Urban Growth 88493431 providerservices@sydneywater.com.au Doc. Controller: Manager, Assurance Issue: 05 Page 1 of 18

Contents 1. Background 2. Minimum requirements for listing as a Provider to the Managing New Developments Process 3. Application for listing 4. Application Checklist 5. Attachments a) Product Specific Quality Plan (PSQP) Assessment Guidelines b) Minimum requirements for insurance c) Provider listing minimum criteria Doc. Controller: Manager, Assurance Issue: 05 Page 2 of 18

1) Background Sydney Water s Managing New Developments Process (MNDP) facilitates the procurement of water and/or wastewater infrastructure. The infrastructure is project managed, designed and installed by persons other than Sydney Water. As a result Sydney Water needs to ensure that any such infrastructure is designed, installed and is fit for purpose. The minimum requirements for listing as a Provider to the MNDP are: a) Provision of a documented Quality Management System (QMS) b) Provision of a documented Product Specific Quality Plan (PSQP) c) Quality Assurance Certification of a) & b) d) Demonstrated experience within the water industry e) Demonstrated ability to plan and implement safety and environmental requirements f) Purchase of Sydney Water s current Main Laying Standards g) Satisfactory ongoing performance within the MNDP and h) Appropriate current insurances. The minimum requirements are detailed in Section 2 of this package. Subject to successfully satisfying the minimum requirements, the company will be placed on Sydney Water s List of Providers which is made available via Sydney Water s website. Sydney Water listing does not guarantee the amount or continuity of works. Applications and supporting documentation should be forwarded to the Provider Registrar at providerservices@sydneywater.com.au. Doc. Controller: Manager, Assurance Issue: 05 Page 3 of 18

2) Minimum requirements for listing as a Provider to the Managing New Developments Process a) Provision of a documented Quality Management System (QMS) The Provider shall plan, establish, document and maintain a Quality Management System that conforms to the requirements of the International Standard AS/NZS ISO 9001:2008. b) Provision of a documented Product Specific Quality Plan (PSQP) The Providers QMS shall address Sydney Water s Product Specific Quality Plan Assessment Guidelines (refer Attachment A ). c) Quality Assurance Certification The Providers QMS and PSQP (where applicable) shall meet either of the following minimum Quality Assurance Certification requirements: 1. Third (3 rd ) party certification of the Providers Quality Management System incorporating processes to address Sydney Water s Requirements for A Product Specific Quality Plan by an independent JAS/ANZ registered Certification company/firm to AS/NZS ISO 9001:2008 OR 2. Third (3 rd ) party certification of the Providers Quality Management System and the Product Specific Quality Plan that documents the Providers processes to address Sydney Water s requirements for a Product Specific Quality Plan by an independent JAS/ANZ registered Certification company/firm to AS/NZS ISO 9001:2008. The Provider will give permission for the certifying company/firm to release or provide to Sydney Water if requested, the summary of the Audit report and the details of their findings relating to the: Quality Management System Product Specific Quality Plan Currency of training of Key Personnel including but not restricted to Confined Spaces Training, OHS General Induction for Construction Work in NSW and Compliance to Corrective Action Requests (CAR) issued to the Provider. The Provider will give permission to Sydney Water to release information on a Provider s performance including any issued Corrective Action Requests (CAR) to the Provider s JAS-ANZ accredited agency. The Certification requirements shall be maintained for the duration of listing. d) Demonstrated experience within the Water Industry (refer to Provider listing Minimum Criteria Attachment C ) The Company must provide us with: 1. Business registration details 2. Business references with contact details (minimum two (2)) Doc. Controller: Manager, Assurance Issue: 05 Page 4 of 18

3. Examples of Work as Constructed (WAC) or equivalent (plans or locations) carried out demonstrating the Company s abilities relevant to the capabilities applied for 4. Access, whether owned or leased, plant and equipment and the documented processes and procedures in place to service/maintain the plant and equipment to required standards 5. Access, whether employed or under contractual arrangements to personnel with the technical competence, experience and relevant certification for the categories applied for. Provide the following details for the proposed Key Personnel: 1. Detailed training records and educational qualifications, as a minimum documented evidence of the following is required: a) Relevant pipe laying courses (see below) and b) Safe Entry and Working in Confined Spaces (NWP219A or RIIWHS202D) incorporating Sydney Water s current Group Procedure HSP0001 (Copy of Current Certificate to be supplied). Relevant pipe laying courses: (Not required for Designers) Major Works: Sewer Construction: NWP 250B Construct Waste Water Collection Assets Water Construction: NWP 233B Construct & Install Water Distribution Assets Access Chambers: NWP 229B Construct and/or Repair Minor Structures Polyethylene Pipes: Course from Accredited Training Facilities (List available on request) Sintacote Pipelaying: Contact Tyco Water for details. Electrical Safety Awareness Course for working on Metallic Water Pipes Flow Isolation Flow Management (FIFM) certification. (https://www.tp3.com.au) Minor Works: Minor Works: NWP-255B Maintain and repair wastewater collection assets Sewer Construction: NWP 250B Construct Waste Water Collection Assets e) Demonstrated ability to plan and implement safety and environmental requirements Work Health & Safety (WHS) The provider will implement, update and maintain a WHS Management System that meets the intent of the requirements of the NSW Government WHS Management System and Auditing Guidelines 5 th Edition (September 2013) as amended from time to time. Doc. Controller: Manager, Assurance Issue: 05 Page 5 of 18

The provider will be required to supply evidence they meet the intent of the NSW Government WHS Management System and Auditing Guidelines 5 th Edition by providing the 3 rd party / independent OHS Auditor certified by a JAS-ANZ* personnel certifier such as Exemplar Global (formally RABQSA**) or equivalent, and; Certification with validity period of 3 years and includes: - OHS auditor s letterhead stating compliance with WHSMS and Auditing Guidelines 5 th Ed - A certificate to include full details of the contractor/organisation and the OHS Auditor (business name, ABN, address, certificate issue and expiry date) - A completed and signed copy of the WHSMS and Auditing Guidelines 5 th Ed checklist (Appendix A). Notes: 1. WHSMS and Auditing Guidelines 5 th Edition can be downloaded from www.procurepoint.nsw.gov.au 2. *JAS-ANZ - Joint Accreditation System of Australia and New Zealand 3. **Exemplar Global (formally RABQSA Registrar Accreditation Board - Quality Society Australasia). Environmental management The Provider will implement, update and maintain an Environmental Management System (EMS) that is 3 rd party certified to the AS/NZS ISO 14001:2004 standard. The Provider will be required to supply evidence that: Either, the Environmental Management System was accredited in accordance with the NSW Government Environmental Management Systems Guidelines Edition 2 within the preceding three year period; or An audit report by an independent 3 rd Party JAS-ANZ Authorised Auditor attesting that the Environmental Management System: complies with the documentation requirements of AS/NZS 14001:2004 Environmental management systems appropriately comprehends all current Environmental Legislation and other Environmental requirements and includes requirements for audit, by an Approved Assessor independent of the Contractor, of compliance, currency and effective implementation at intervals of not less than three years. Notes: 1. Authorised Auditor means a person certified by a JAS-ANZ personnel certifier such as RABQSA or equivalent 2. *JAS-ANZ - Joint Accreditation System of Australia and New Zealand 3. **Exemplar Global (formally RABQSA Registrar Accreditation Board - Quality Society Australasia) f) Purchase of Sydney Water s Main Laying Standards The purchase of the WSAA National Codes (Sydney Water Edition) is a mandatory requirement for listing. Purchase of additional Codes is dependent upon which categories listing are sought. Doc. Controller: Manager, Assurance Issue: 05 Page 6 of 18

The relevant Main Laying Standards are: Sewer Accreditation: WSA 02 2002 Sewerage Code of Australia (Sydney Water Edition.) WSA 07 2007 Pressure Sewerage Code of Australia WSA 01 2004 Polyethylene Pipeline Code of Australia Water Accreditation: WSA 03 2011 Water Supply Code of Australia (Sydney Water Edition.) (Purchase of the above Codes can be made from Water Service Association of Australia (WSAA).) g) Satisfactory ongoing performance within the MNDP Satisfactory ongoing performance means that a minimum number of 2 jobs need to be completed a year. (Companies that don t meet this requirement will be removed from the listing.) h) Minimum insurance limits for Providers (Attachment B) Company must hold and maintain appropriate current insurances for the categories that it is applying for. (See Attachment B for full details.) Doc. Controller: Manager, Assurance Issue: 05 Page 7 of 18

3) Application for listing APPLICATION FOR LISTING AS A WATER AND/OR WASTEWATER INFRASTRUCTURE PROVIDER I wish to apply to be listed by Sydney Water as an Infrastructure Provider in the following classifications: (Please cross ) Designer Constructor I wish to apply in the following categories of works: (Please cross [ ] in the box against the required categories) Water Reticulation DN 100-375 mm Sydney Water Standard W1 Sewer Reticulation DN 150-300 mm Sydney Water Standard S1 Water Supply DN >375-750mm Sydney Water Standard W2 Sewer Standard DN 375-750 mm Sydney Water Standard S2 Dual Water Reticulation DN 63-375mm Sydney Water Standard RW Sewer Rising Mains Up to DN 300mm Sydney Water Standard W1 Steel Pipelines DN >750-1200mm Sydney Water Standard W3 Sewer Rising Mains DN 375-500mm Sydney Water Standard W2 Polyethylene Pipes PE Minor Works (Sewer) MS Sintakote J Pressure Sewer Systems Key Personnel (Names) Designer Constructor LP Company Name:...ABN/ACN....... Contact Person:........ Email address:... Address............ Post Code........ Postal Address............ Post Code... Telephone No...... Facsimile No... Mobile Telephone No...... Application Checklist Attached Signed... Date.../.../... Title (please print)..... Doc. Controller: Manager, Assurance Issue: 05 Page 8 of 18

4) Application checklist PROVIDERS APPLICATION CHECKLIST Have you: Filled out and signed your Application Form and nominated all your categories/capabilities and Key Personnel Attached your Company s Third Party certification of Quality Management System (QMS) and Product Specific Quality Plan (PSQP) (minimum requirements 2a, 2b & 2c) Attached your Company s details and references (minimum requirement 2d) Attached supporting documentation in support of your Company s Application (minimum requirement 2d) Attached supporting documentation to meet WHS requirements (minimum requirement 2e) Attached supporting documentation to meet Environmental Management requirements (minimum requirement 2e) Attached copies of appropriate insurances as required (minimum requirement 2h) Ordered Sydney Water s Supplement(s) to the Sewerage and/or Water Reticulation Codes of Australia (minimum requirement 1f). Office Use If you do not understand any aspects of this application or require any assistance, please telephone the Provider Registrar on (02) 88493431. Attach this Application checklist to your application prior to submittal.... (SIGNATURE).../../.. DATE.. (PRINT NAME).../../.. DATE Doc. Controller: Manager, Assurance Issue: 05 Page 9 of 18

ATTACHMENT A Product Specific Quality Plan Assessment Guidelines ISO 9001-2008 CLAUSE 4) Quality Management System 4.1 General requirements 4.2 Documentation 4.2.3 Control of Documentation 4.2.4 Control of Records 5) Management Responsibility 5.2 Customer focus 5.3 Quality policy 5.5 Responsibility, authority and communication. 5.5.2 Management representative. 6) Resource Management 6.1 Provision of resources 6.2 Human resources 6.2.2 Competence, awareness and training 7) Product Realization 7.1 Planning of product realization 7.2 Customer-related processes 7.2.2 Review of requirements related to the product PRODUCT-SPECIFIC PLAN REQUIREMENT Control of outsourced Processes to be identified in Quality Management System. Documents referred to in this clause must include Sydney Water s Main laying Standards, Provider Instructions, all Design, Safety, Environmental and Inspection and Test plans and any software applications relevant to the Process. A copy of the Organisations documented procedure should be attached to and referenced in the Quality Plan. This documented procedure will be referred to throughout the Quality Plan. A copy of the Organisations documented procedure should be attached to and referenced in the Quality Plan. Sydney Water (SWC), the Developer, the Organisation and all other Providers involved in each Case are customers of each other. The Quality Policy must be appropriate to this Product Specific Quality Plan and a copy of the quality policy with the quality objectives should be attached to the Quality Plan. The management representative s responsibilities will include liaison with SWC on matters relating to the Quality Management System and should be named. Resources both human and material to be determined and provided to meet SWC requirements eg submission of Applications, connection to SWC system within time restrictions etc. The SWC training requirements eg Confined Space, main laying etc must be included in this clause. A record of training needs, competencies and completion of requirements will be required. This clause should be the basis of the Quality Plan and refer to the Quality Objectives (7.1a), Product Realisation Procedures (7.1b), ITP s, Main laying standards etc (7.1c) and WAE, Field Test s ITP s etc (7.1d) Prior to commitment to supply eg submission of tenders prior to construction commencement etc : a) the Notice of Requirements/plans will be reviewed for product requirement. b) the Organisation will ensure the plans at construction stage are the same as those tendered. Doc. Controller: Manager, Assurance Issue: 05 Page 10 of 18

ISO 9001-2008 CLAUSE 7.2.3 Customer communication 7.3 Design and development 7.3.5 Design and development verification 7.4 Purchasing 7.4.2 Purchasing information 7.4.3 Verification of purchased product 7.5 Production and service provision 7.5.1 Control of production and service provisions 7.5.3 Identification and traceability 7.5.4 Customer property. 7.6 Control of monitoring and measuring devices PRODUCT-SPECIFIC PLAN REQUIREMENT c) the Organisation has the ability e.g. listings, equipment, training to meet the requirements. Variations to plans or notices will be documented and all relevant personnel made aware of those changes. SWC product information e.g. Notice of Requirements, Policies, approved products etc. and the status of the Case following enquiries, feedback or complaints from the customer will be included in this clause This clause must refer to the DDC during the design process and include the variation process during and after design and construction. The verifier must not be the same person as the designer but have the same listing capabilities as those required for the Case. The WSC as well as the Designer has input to Design input (7.3.2), Design and development validation (7.3.6) and Control of design and development changes (7.3.7). Purchased product will conform to SWC s requirements eg Approved products and materials, Main laying standards etc. An Organisation s Suppliers and sub-contractors are to be evaluated and selected on their ability to meet SWC s requirements of the process. Records of the evaluations and results will be kept. SWC s requirements are to be clearly communicated to other Suppliers. All purchased products and materials when received are to be verified as to conforming to SWC s requirements. This clause should refer to all types of plans, Codes and Supplements to Codes, approved products, Provider Instructions, suitable equipment (computer, CAD, excavators, gas detectors, levels, lasers, testing equipment etc) and Inspection and Test Plans. Reference Temporary Case and Case numbers. This could include SWC s software, access to SWC s intellectual property, pipe works being field tested, property under authority to enter conditions, SWC s system while connecting etc. This clause should reference equipment requiring calibration and the timing and execution of that calibration. Records of the requirement and actual calibration timings will be kept. 8. Measurement, Analysis and Improvement. 8.2.1 Customer satisfaction 8.2.2 Internal audit 8.2.4 Monitoring and measurement of product. 8.3 Control of nonconforming product The methods for determining customer satisfaction should be documented in this Quality Plan. A copy of the documented Procedure and the audit programme including the name/s and relationship to the Organisation of the auditor/s should be attached to and referenced in the Quality Plan. This clause should reference Inspection and Test Plans, Design Development Checklists, site inspections by the Water Servicing Coordinators and/or Sydney Water and tests carried out by independent test agencies (compaction, CCTV etc). This clause should address nonconformities and variations to plans, nonconformities found at construction stage during field testing or inspections/audits by field testers, WSC s or Sydney Water and the actions to be taken should nonconformities be detected following takeover by SWC. Doc. Controller: Manager, Assurance Issue: 05 Page 11 of 18

ISO 9001-2008 CLAUSE 8.5 Improvement 8.5.1 Continual improvement 8.5.2 Corrective action 8.5.3 Preventive action PRODUCT-SPECIFIC PLAN REQUIREMENT A copy of the Organisations documented procedure should be attached to and referenced in the Quality Plan. A commitment to continual improvement should be documented in the Quality Plan. This clause should refer to SWC s Corrective Action Request (CAR) requirements contained in the Provider Instructions. A copy of the Organisations documented procedure should be attached to and referenced in the Quality Plan. This clause should refer to SWC s Corrective Action Request (CAR) requirements contained in the Provider Instructions. A copy of the Organisations documented procedure should be attached to and referenced in the Quality Plan. DEFINITIONS Quality Plan: ISO8402:1994 defines a Quality Plan as a Document setting out the specific quality practices, resources and sequence of activities relevant to a particular product, practice or contract. Product Specific Quality Plan: Sydney Water defines a Product Specific Quality Plan as a document which sets out, (in ISO9001-2008 format) how a listed organisation (Provider) will use their Quality System to give Sydney Water confidence that the assets are consistently designed/constructed/tested etc to Sydney Waters and applicable regulatory requirements. NOTE: Should the Organisations Quality System be designed to address Sydney Water s requirements only and that Quality System addresses the requirements of the Assessment Guidelines above, no Product Specific Quality Plan is required. Project Specific Quality Plan: Sydney water defines a Project Specific Quality Plan as a series of documents which sets out how the project will meet the requirements of Quality (Sydney Water standards and instructions), Safety (WHS, SWP) and the Environment (REF, EMP). The documentary requirements of the Project Specific Quality Plan are set out in the Provider Instructions. Organisation: The Company providing the service and the owner of the Quality System. NOTE: Organisation replaces the term Supplier used in ISO9001:1994. Supplier: Sub contractor or supplier to the Organisation. NOTE: Supplier replaces the term Subcontractor used in ISO9001:1994. Customer: Recipient of a product or service provided by an organisation. Doc. Controller: Manager, Assurance Issue: 05 Page 12 of 18

GENERIC ASSET HAZARDS AT THE POINT OF CONNECTION Sydney Water regards the following as asset hazards that may have an impact at the point of connection of the new works to Sydney Water s existing system. Project Managers must address these hazards as a minimum in all Project Safety Plans, specifically as part of a safe work method statement for the connection process. In addition, the Project Manager in consultation with the Constructor must identify the work environment hazards (eg. traffic, other services) and the work activity hazards (eg. cutting the pipe, excavating the trench). For Sydney Water Generic hazards refer to: http://www.sydneywater.com.au/sw/plumbing-building-developing/developing/providers/instructions/index.htm NOTE: Any exceptional or other site specific hazards that are part of Sydney Water s operational environment and that may have an impact at the point of connection will be communicated to the Project Manager as part of the Job Specific Letter which is issued with the return of the design package. Doc. Controller: Manager, Assurance Issue: 05 Page 13 of 18

ATTACHMENT B Minimum insurance limits for Providers Insurance Constructor Designer Field Tester Water Service Connection (Driller) Asset Location A public liability policy to the value of $AUD (the Limit of Indemnity) in respect of each occurrence. A products liability policy to the value of $AUD (the Limit of Indemnity) in respect of each occurrence and in the annual aggregate. Professional Indemnity Insurance or Errors & Omissions Insurance to the value of $AUD (the Limit of Indemnity) in respect of any one claim and in the annual aggregate. Motor vehicle third party property damage policy to the value of $AUD (the Limit of Indemnity) in respect of each occurrence. $10 Million $10 Million N/A $20 Million $10 Million $10 Million $10 Million $10 Million N/A N/A N/A N/A $10 Million $20 Million $5 Million $20 Million N/A $20 Million $10 Million $20 Million Workers compensation (As required by law) Doc. Controller: Manager, Assurance Issue: 05 Page 14 of 18

Insurance Read the above table together with the following: a) The Provider must maintain current insurance coverage as detailed in the table above and described below: i. All insurances as required by law ii. Public and Products Liability insurance on terms acceptable to Sydney Water at the time, with a Limit of Liability of not less than $10 million per occurrence for Public Liability and in the annual aggregate for Products Liability iii. Professional Indemnity insurance, on terms acceptable to Sydney Water at the time, with a Limit of Liability of not less than $ AUD (see table above) per claim and in the annual aggregate. The Professional Indemnity cover must be maintained for seven years. iv. Motor Vehicle Third Party Property Damage insurance with a Limit of Liability not less than $20 million per occurrence for any motor vehicle. b) Documented proof of above coverage must be provided to Sydney Water upon request. c) The Provider must use its best endeavours to ensure that the Primary Public Liability Insurance it is required to procure: (i) Includes Sydney Water Corporation either as, (a) An insured, and also include: A cross liability clause so that the cover applies to each insured party as though it was issued a separate policy, and A waiver of subrogation clause in which the Insurer agrees to waive any rights of subrogation against any party insured by the policy; OR (b) An Insured in respect of any liability of Sydney Water Corporation as a Principal arising out of the Performance by the Provider. (ii) Provides that the failure by any insured to observe and fulfil the terms of the policy will not prejudice the insurance in regard to the other insured and (iii) Provides that any non-disclosure or misrepresentation by one insured does not prejudice the right of any other insured to claim on the policy. d) The Provider must not do or not omit to do anything which may vitiate, impair, derogate or prejudice cover under any such insurance policy or which may prejudice any claim under such insurance policy. e) Unless stated otherwise these Insurances or replacements as accepted by Sydney Water must remain in effect for the duration of this listing or such longer period as required by Law or the provisions of the listing. f) The Provider is responsible for any decision to insure or not insure for matters, risks and exposures beyond those for which it is required to procure insurances under this listing. g) For projects under the control of a Water Servicing Coordinators, they must request and sight proof of currency of appropriate insurance cover from the Provider before commencement of any Works or associated activities relating to a project. Water Servicing Coordinators must bring Doc. Controller: Manager, Assurance Issue: 05 Page 15 of 18

to Sydney Water s attention instances where the Developer s service provider fails to either provides such proof or fails to have the appropriate insurances. h) Subcontractors to effect and maintain Insurance: The Provider must ensure, including obtaining appropriate evidence that all subcontractors engaged in connection with the performance of Works, before commencing works are: i. Either covered by the insurances the Provider is required to maintain in accordance with this agreement, or effect and maintain policies of insurance of the same types and for the same amounts and periods as required of the Provider by this agreement; and ii. Insured by reasonable additional Public Liability and Professional Indemnity cover above the minimum limits of insurance the Provider is required to maintain, having regard to the nature of the risks arising from the Works performed by the subcontractor. Doc. Controller: Manager, Assurance Issue: 05 Page 16 of 18

ATTACHMENT C PROVIDER LISTING MINIMUM CRITERIA CATEGORY KEY PERSONNEL QUALIFICATIONS Designer HSP0001/CI 800 Awareness Relevant Secondary/Tertiary Qualification with Industry experience or Equivalent Industry Experience Confined Spaces Certificate (For Sewer Design only) KEY PERSONNEL COMPETENCIES List of previous relevant designs (min 3) Demonstrate ability to work from Design Briefs and preparation of WACs (industry experience Understand and be able to apply relevant Sydney Water Main laying Standards. COMPANY REQUIREMENTS Business references (min 2) Company registration with ABN/ACN Quality Assurance Certification Product Specific Quality Plan Generic Project Safety Plan Appropriate Insurances for category Generic EMP Holder of relevant Sydney Water Main laying Standards. Constructor Major Works (Sewer) S1, S2 HSP0001/CI 800 Awareness Confined Spaces Certificate Sewer Construction: Maintenance Structures PE Construction course (if required) LPSS construction course (if required) List of previous relevant major works projects (min 3) Demonstrate ability to read plans (industry experience) Understand and be able to apply relevant Sydney Water Main laying Standards. As above Constructor Minor Works (Sewer) if already a listed major constructor. Constructor Major Works (Water) W1, W2 & RW Constructor Major Works (Steel) W3 As above NWP-255B. Maintain and repair wastewater collection assets HSP0001/CI 800 Awareness Confined Spaces Certificate Water Construction Maintenance Structures (if required) HSP0001/CI 800 Awareness Confined Spaces Certificate Water Construction Maintenance Structures (if required) Sintakote Pipelaying Accreditation if required. (available from Tyco Water Pipeline System) As above As above As above As above List of previous relevant major works projects (min 3) Demonstrate ability to read plans (industry experience) Understand and be able relevant Sydney Water Main laying Standards. Business References (min 2) Company registration with ABN/ACN Quality Assurance Certification Product Specific Quality Plan Generic Project Safety Plan Generic EMP Holder of relevant Sydney Water Main laying Standards. Doc. Controller: Manager, Assurance Issue: 05 Page 17 of 18

CATEGORY Constructor Minor Works (Sewer) KEY PERSONNEL QUALIFICATIONS HSP0001/CI 800 Awareness Confined Spaces Certificate NWP-255B. Maintain and repair wastewater collection assets Sewer Construction: NWP 250B Construct Waste Water Collection Asset. (or equivalent) KEY PERSONNEL COMPETENCIES Understand and be able to apply relevant Sydney Water Main laying Standards. COMPANY REQUIREMENTS Company registration with ABN/ACN Product Specific Quality Plan Generic Project Safety Plan Ability to do EMPs Holder of Minor Works (Sewer) documentation Field Tester - Concrete - Compaction - Low pressure air/vacuum - Deflection - Hydrostatic - CCTV NATA Accreditation HSP0001/CI 800 Awareness Confined Spaces Certificate where appropriate NATA Accreditation Previous experience in conducting the appropriate tests Understand and be able to apply relevant Sydney Water Main laying Standards. Interpretation and reporting of tests Company registration with ACN NATA accreditation (Sydney Water Field Testing Services Program) for relevant test category Product Specific Quality Plan Generic Project Safety Plan Generic EMP Holder of relevant Sydney Water Main laying Standards. NOTE: Sydney Water may permit alternative accredited training to that specified, provided the applicant is able to fully demonstrate the equivalence of the alternative. Doc. Controller: Manager, Assurance Issue: 05 Page 18 of 18