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TABLE OF CONTENTS 1. India Heath Insurance Industry Introduction 2. India Health Insurance Industry Size 2.1. By Premium Underwritten, FY 2006-2.2. By Number of Policies and Premium per Policy, FY 2010-3. India Health Insurance Industry Government Regulations 4. India Health Insurance Industry Value Chain 4.1. Insurers 4.2. Intermediaries 4.3. Customers 4.4. Insurance Regulatory and Development Authority (IRDA) 4.5. Third Party Administrator (TPAs) 5. India Health Insurance Industry Segmentation, FY 2006-5.1. By Public, Private and Standalone Health Insurance Premium Underwritten, FY 2006-6. India Health Insurance Industry Trends and Developments Emergence of New Distribution Channel Increasing Market Share of the Private Players Introduction of Innovative Health Plans Rising Merger, acquisitions and Joint venture Rising Affluent Middle Class Mounting Importance of IT in Healthcare 7. India Health Insurance Industry Schemes 7.1. Private Insurers Health Scheme 7.2. Public Insurers Health Scheme 7.3. Central Government Health Scheme (CGHS) 2

7.4. Employees and State Insurance Scheme (ESIS) 7.5. Rashtriya Swasthya Bima Yojana 7.6. Yeshasvini Scheme 8. India Health Insurance Industry SWOT Analysis 9. Market Share of Major Health Insurers in India, 9.1. Market Share of Major Public Sector Health Insurance Companies in India, 9.2. Market Share of Major Private Sector Health Insurance Companies in INDIA, 9.3. Market Share of Major Standalone Health Insurance Companies in India, 10. India Health Insurance Industry Future Outlook 10.1. Cause and Effect Relationship between Industry Factors and the Indian Health Insurance Industry Future Prospects. 10.2. India Health Insurance Industry Future Projections, FY 2012 - FY 2016 10.2.1. Public, Private and Standalone Health insurance Premium Underwritten, FY 2012-FY 2016 11. Company Profiles of Major Health Insurers in India 11.1. Major Public Sector Health Insurers Company Profiles 11.1.1. New India Assurance 11.1.1.1. Company Overview 11.1.1.2. Business Strategy 11.1.1.3. Financial Performance 11.1.2. United India Insurance 11.1.2.1. Company Overview 11.1.2.2. Business Strategy 11.1.2.3. Financial Performance 11.1.3. National Insurance 11.1.3.1. Company Overview 3

11.1.3.2. Business Strategy 11.1.3.3. Financial Performance 11.1.4. Oriental Insurance 11.1.4.1. Company Overview 11.1.4.2. Business Strategy 11.1.4.3. Financial Performance 11.2. Major Private Health Insurers Company Profiles 11.2.1. ICICI Lombard 11.2.1.1. Company Overview 11.2.1.2. Business Strategy 11.2.1.3. Financial Performance 11.2.2. Bajaj Allianz 11.2.2.1. Company Overview 11.2.2.2. Business Strategy 11.2.2.3. Financial Performance 11.3. Major Standalone Health Insurers Company profiles 11.3.1. Star Health Insurance 11.3.1.1. Company Overview 11.3.1.2. Business strategy 11.3.1.3. Financial Performance 11.3.2. Apollo Munich 11.3.2.1. Company Overview 11.3.2.2. Business Strategy 11.3.2.3. Financial Performance 12. India Macro Economic and Industry Factors: Current and Projections 12.1. Personal Disposable Income and Number of Households, FY 2006-FY 2016 4

12.2. Population, 2006-2016 12.3. Health Expenditure, 2006-2016 12.4. Unemployment Rate, 2006-2016 13. Appendix 13.1. Market Definition 13.2. Abbreviations 13.3. Research Methodology Data Collection Methods Approach Variables (Dependent and Independent) Multi Factor Based Sensitivity Model Final Conclusion 13.4. Disclaimer 5

LIST OF FIGURES Figure 1: The Indian Health Insurance Market by Premium Underwritten in USD Million, FY 2006- Figure 2: India Health Insurance Industry Size by Number of Policies in Thousand, FY 2010- Figure 3: The Value Chain of the India Health Insurance Industry Figure 4: The Working Environment of TPAs in the Indian Health Insurance Industry Figure 5: The Third Party Administrator Claim Received in USD Million and Number of Hospital Covered in Units, FY 2006- Figure 6: The Indian Health Insurance Industry Segmentation by Public, Private and Standalone Health Insurance on the Basis of Premium Underwritten in Percentage, FY 2006- Figure 8: Market Share of Major Health Insurers in India on the Basis of Premium Underwritten in Percentage, 2011 Figure 9: Market Share of Major Public Sector Health Insurance Companies in India on the Basis of Premium Underwritten, in percentage, Figure 10: Market Share of Major Private Sector Health Insurance Companies in India on the Basis of Premium Underwritten in Percentage, Figure 11: Market Share of Major Standalone Health Insurance Companies in India on the Basis of Premium Underwritten in Percentage, Figure 12: New India Health Insurance Premium Underwritten in USD Million, FY 2006- Figure 13: United India Health Insurance Premium Underwritten in USD Million, FY 2006- Figure 14: National Health Insurance Premium Underwritten in USD Million, FY 2006- Figure 15: Oriental Health Insurance Premium Underwritten in USD Million, FY 2006- Figure 16: ICICI Lombard Health Insurance Premium Underwritten in USD Million, FY 2006- Figure 17: Bajaj Allianz Health Insurance Premium Underwritten in USD Million, FY 2006-6

Figure 18: Star Health Insurance Premium Underwritten in USD Million, FY 2006- Figure 19: Apollo Munich Health Insurance Premium Underwritten in USD Million, FY 2006- Figure 20: India Personal Disposable Income, in USD Million, FY 2006-FY 2016 Figure 21: Number of Households in Thousands in India, FY 2009-FY 2012 Figure 22: India s Population, in Million, 2006-2016 Figure 23: India s Rural Population in Million, 2005-2010 Figure 24: The Indian Health Expenditure in USD Million, 2006-2016 Figure 25: Number of Unemployed Person in India, in Million units, 2006-2016 Figure 26: Unemployment Rate in India, 2006-2010 7

LIST OF TABLES Table 1: The Indian Health Insurance Industry Segmentation by Public, Private and Standalone Health Insurance on the Basis of Premium Underwritten in USD Million, FY 2006- Table 2: The Private Health Insurance Scheme in India Table 3: The Public Health Insurance Scheme in India Table 4: Number of Farmers Enrolled, Members and Government Contribution and Number of Surgeries in India Covered Under Yeshasvini Scheme, FY 2006- Table 5: Market Share of Major Health Insurers in India on the Basis of Premium Underwritten in USD Million, 2011 Table 6: Market Share of Major Public Sector Health Insurance Companies in India on the Basis of Premium Underwritten in USD Million, Table 7: Market Share of Major Private Health Insurance Companies in India on the Basis of Premium Underwritten in USD Million, Table 8: Market Share of Major Standalone Health Insurance Companies in India on the Basis of Premium Underwritten in USD Million, Table 9: The Indian Health Insurance Market Projections by Premium Underwritten in USD Million, 2012-2016 Table 10: New India Assurance Offices in India Table 11: New India Universal Health Insurance Scheme, FY 2006- Table 12: New India Mediclaim Insurance Scheme, FY 2006- Table 13: United India Universal Health Insurance Scheme, FY 2006- Table 14: United India Mediclaim Insurance Scheme, FY 2006- Table 15: National Universal Health Insurance Scheme, FY 2006- Table 16: National Mediclaim Insurance Scheme, FY 2006- Table 17: Oriental Universal Health Insurance Scheme, FY 2006- Table 18: United Mediclaim Insurance Scheme, FY 2006- Table 19: Bajaj Allianz Average Claim Settlement, FY 2006- Table 20: Income Distribution among Households in Thousands in India, 2009-2012 8

Table 21: Demographic Distribution of Population in India on the Basis of Age in Million, 2009-2012 Table 22: Demographic Distribution of Population in India on the Basis of Gender, in Million, 2009-2012 Table 23: Correlation Matrix of the Indian Health Insurance Industry Table 24: Regression Coefficients Output of the Indian Health Insurance Industry 9

THE INDIAN HEALTH INSURANCE INDUSTRY MARKET SIZE BY PREMIUM UNDERWRITTEN, FY 2006- The Indian health insurance industry has showcased a phenomenal growth in the past 6 years from USD ~ million (INR ~ crore) in FY 2006 to USD ~ million (INR ~ crore) in. The growth was primarily due to the constant increase in the GDP on account of the improvement in the economic conditions, better government policies for the rural India and rise in the consumer spending The health insurance premium underwritten in India has increased from USD ~ million (INR ~ crore) in FY 2006 to USD ~ million (INR ~ crore) in due to constant rise in the GDP. Figure: The Indian Health Insurance Market by Premium Underwritten in USD Million, FY 2006- USD Million 3,000.0 2,500.0 2,000.0 1,500.0 1,000.0 500.0 - FY' 2006 FY' 2007 FY' 2008 FY' 2009 FY' 2010 FY' 2011 10

THE INDIAN HEALTH INSURANCE INDUSTRY SEGMENTATION, FY 2006- BY PUBLIC, PRIVATE AND STANDALONE HEALTH INSURANCE PREMIUM UNDERWRITTEN, FY 2006- The Indian health insurance industry generates a major share of premium underwritten from the public sector companies. The market share of the public health insurance sector companies has increased from ~% in FY 2009 to ~% in due to an increase in the population and the better government policies. On the other hand the contribution made by the private sector companies is ~% of the total premium underwritten in. The market share of the private health sector companies has declined to ~% in from ~% in FY 2008 due to The market share of the public sector health insurance companies has increased from ~% in FY 2009 to ~% in on account an increase in the population and the better government policies gaining momentum of standalone health insurance Company in India. The premium underwritten by private health insurers increased by ~% to USD ~ million (INR ~ crore) in from USD ~ million (INR ~ crore) in FY 2010 which overall increased the premium underwritten of health insurance in the Indian market.. Figure: The Indian Health Insurance Industry Segmentation by Public, Private and Standalone Health Insurance on the Basis of Premium Underwritten in Percentage, FY 2006-100.0% 90.0% Market Segmentation (in %) 80.0% 70.0% 60.0% 50.0% 40.0% 30.0% 20.0% 10.0% 0.0% FY'2006 FY'2007 FY'2008 FY'2009 FY'2010 FY'2011 Standalone Private Public 11

THE INDIAN HEALTH INSURANCE INDUSTRY SCHEMES PRIVATE INSURERS HEALTH SCHEME Table: The Private Health Insurance scheme in India Plan Company Offering the Policy Salient Features Target Audience Family Protection Critical Illness Accidental Individual Health HIV Care PUBLIC INSURERS HEALTH SCHEME Table: The Public Health Insurance Scheme in India Plan Company Salient Features Target Audience Universal Health Insurance Scheme Mediclaim Insurance YESHASVINI SCHEME Table: The Yeshasvini Scheme in India Year Number of Farmers Enrolled in Million Members Contribution in USD Million Government Contribution in USD Million Number of Surgeries Surgery Amount in USD Million FY 2006 FY 2007 12

FY 2008 FY 2009 FY 2010 MARKET SHARE OF MAJOR HEALTH INSURERS IN INDIA, The Indian health insurance industry has been dominated by 6 players such as New India Assurance, United India insurance, National insurance, Oriental insurance, ICICI Lombard and Star Health insurance with the contribution of ~% in. New India Assurance is the leader with the premium underwritten of USD ~ million (INR ~ crore) and a market share of ~% in. United India insurance is second largest health insurance provider in India with a contribution of ~% of the total health insurance premium written in India Figure: Market Share of Major Health Insurers in India on the Basis of Premium Underwritten in Percentage, 2011 New India Assurance United India Insurance National Insurance Oriental Insurance ICICI Lombard Star Health Bajaj Allianz HDFC ERGO Apollo Munich Others 13

MARKET SHARE OF MAJOR PRIVATE SECTOR HEALTH INSURANCE COMPANIES IN INDIA, The Indian private health insurance industry is predominantly held by 4 players such as ICICI Lombard, Bajaj Allianz, HDFC ERGO and Reliance with the contribution of around ~% in. The market is dominated by ICICI Lombard with premium underwritten of USD ~ million (INR ~ crore) and with a corresponding market share of ~% in. The private health insurance market is dominated by ICICI Lombard with premium underwritten of USD ~ million (INR ~ crore) and with a corresponding market share of ~% in. Bajaj Allianz is second largest private health insurer with the share of ~% of the overall market in India together with a premium of USD ~ million (INR ~ crore) in.hdfc ERGO follows Bajaj Allianz accounting for ~% of the total health insurance premium in India and with premium underwritten of USD ~ million (INR ~ crore) in... Table: Market Share of Major Private Health Insurance Companies in India on the Basis of Premium Underwritten in USD Million, Insurers ICICI Lombard Bajaj Allianz HDFC ERGO Reliance General Insurance IFFCO Tokio Royal Sundaram Cholamandalam Future Generali TATA AIG Bharti Axa Universal Sompo 14

THE INDIAN HEALTH INSURANCE INDUSTRY FUTURE OUTLOOK CAUSE AND EFFECT RELATIONSHIP BETWEEN INDUSTRY FACTORS AND THE INDIAN HEALTH INSURANCE INDUSTRY FUTURE PROSPECTS. Industry Factors Increasing Consumer Spending Government Regulations Improvement and Innovation in Product and Services Intensifying Competition Lack of Awareness in Rural Market Market Impact Comments Cause: Effect: Cause:. Positive Effect: Negative Effect: Cause: Effect: Cause: Positive Effect: Negative Effect: Cause: Effect: DISCLAIMER No part of this manual or any material appearing may be reproduced, stored in or transmitted on any other Web site without written permission of AM Mindpower Solutions and any payments of a specified fee. Requests to republish any material may be sent to us. 15