Gambia Togo Luxembourg Spain France It a ly Sloven ia Ita ly Estonia Lithuania B u lga ria Session III: Case Studies of Telecommunication Market Liberalisation Tuesday 22, January 2002 By: Mohammad Omran Chairman Thuraya Satellite Telecommunications Company Abu Dhabi, UAE 22-01-2002 THURAYA Proprietary Information 1 Our vision is to be the market leader in our coverage area, providing valuable and affordable telecom solutions to our customers. Our strength comes from our experience in Telecom technology and our customer focused strategy. Our plan is to achieve this through product excellence, continuous innovation and quality customer service. 22-01-2002 THURAYA Proprietary Information 2 Thuraya Coverage Area Iceland Norway Sw eden Finland S e n e g a l Guinea Bissau Moroc co M auritania Guinea L ib eria S i e r r a L e o n e Ireland Portugal Cote d Ivoire United Kingdom Spain Mali Burkina Faso Ghana France Netherlands B e lg iu m Algeria Benin Denmark G e rm an y Sw itz e rla n d Italy Tunisia Niger Nigeria C z e c h R e p u b lic A u s t r ia Croatia Libyan Arab Jamahiriya Cameroon Poland S lo va k ia H u n g a ry C ro a tia B o sn ia & H e rz eg. F R o f Yugoslavia Chad L a tv ia M ac e d o n ia Albania Greece C e n t ral A frican R epublic Belarus Ukraine M oldav ia Romania G r e e c e Turkey Egypt Sudan Turkey Russian Federation Syrian Arab Rep. Cyprus Lebanon Jo rd an G eo rg ia Eritrea Armenia Ir aq Ethiopia D jib ou ti Azerbaijan Kuwait Bahrain Qatar Saudi Arabia Y e m e n Somalia Kazakhstan U zb e kista n T ur k m e n is tan Iran U n ited A r a b E m irates Oman Ta jik is t a n Afghanistan Kyrgyzstan Pak istan N e p a l India S ri La nka China Bhutan India Bangladesh 22-01-2002 THURAYA Proprietary Information 3
GSM Coverage: Middle East & Africa 22-01-2002 THURAYA Proprietary Information 4 GSM Coverage: Europe 22-01-2002 THURAYA Proprietary Information 5 Thuraya handheld terminal features Œ Dual mode (Satellite / GSM) handheld terminals Œ Similar in size, weight and features to GSM phone Œ Location determination capability using GPS Œ Voice quality comparable to GSM Teleservices Œ Voice telephony Œ Emergency services Œ Group 3 fax Œ SMS beam broadcast Thuraya Integrates Terrestrial (GSM) & Satellite Services Bearer Services Œ Asynchronous Data Services (2.4 9.6 kbps) Value Added Services Œ Short Message Service (SMS) Œ Voice mail Œ Operator assisted services Œ Interactive Voice Response (IVR) Services Œ Prepaid Services Œ Hot billing Supplementary Services Œ Call forwarding, barring, waiting, hold Œ Calling Line Identification Presentation (CLIP) Œ Conference calling 22-01-2002 THURAYA Proprietary Information 6
ITU Filing Process-1995 Modifying ITU Radio Regulations-1997 Establishment of Multilateral Coordination Process-1997 Grant of L-band Spectrum-1999 Start Licensing Process-1999 Handsets Type Approval-2000 ITU GMPCS Arrangements-2000 Common Air Interface Standardization-2000 Start of Service 15 July 2001 United Nation Registration-2001 22-01-2002 THURAYA Proprietary Information 7 Classification of Regulations Œ Self-regulation by the state-owned monopoly operator Œ Ministry of the government which is responsible for policy, and in some cases retains overall responsibility for the dominant operator Œ An independent regulatory function which either reports to a government Ministry, such as that in UK, or an independent commission, such as in Jordan and Egypt 22-01-2002 THURAYA Proprietary Information 8 Example 1: Liberal Market-Europe Thuraya obtained 3 important decisions in Europe on Free Circulation and Use of Thuraya Mobile User Terminals in CEPT member countries. Exemption from Individual Licensing of Thuraya Mobile User Terminals in CEPT Member countries. In addition to the milestone compliance. Examples for liberal markets are UK, Denmark, Netherland, Ireland, Germany, etc. In many cases no license fees in many European countries. 22-01-2002 THURAYA Proprietary Information 9
Example 2: Partially Liberal Market-India Subcontinent Stringent requirements to access the market: -Establishment of a gateway -High revenue sharing -High entry fees 22-01-2002 THURAYA Proprietary Information 10 Example 3: Market With Regulatory Commissions- North African Countries Clear regulatory process with reasonable fees 22-01-2002 THURAYA Proprietary Information 11 The Need For Liberal Market (Regulation) Œ To protect public interest Œ To license service providers Œ To regulate service providers Œ To control and use frequencies Œ To set technical standards Œ To allow open and fair competition Œ To monitor quality of service and initiate corrective action Œ To set financial, administrative and technical terms for interconnection Œ To control the type approval of customers premise equipment and its connection to the public network Œ To consider complaints from users and take corrective action if necessary 22-01-2002 THURAYA Proprietary Information 12
Thuraya Service Providers Relation Œ Examination of Thuraya market (Monopoly, Ministry, Commission, etc) Œ Selecting competent service provider that can obtain the license, financially strong and have strong distribution channels Œ We train and support the service providers in marketing Thuraya services and monitor competition 22-01-2002 THURAYA Proprietary Information 13 Œ Œ Impact on Telecom business due to Change in Policies A majority of ITU Member countries have initiated telecom sector reforms that have established telecom regulatory bodies, opened up huge untapped markets, introduced simplified regulatory / licensing framework, etc The WTO regime has introduced new opportunities for foreign companies 22-01-2002 THURAYA Proprietary Information 14 Changes in Polices that will ensure better Market Access Œ Lighter access regulatory procedures(general license, blanket approval) Œ Regional Regulatory Authorization (One Stop Shopping, Common Application Form, etc) as against National Regulatory Authorization Œ Mutual recognition arrangements and Free circulation of terminals (GMPCS MoU, ERC Decisions, WTO, CITEL and APT MRA s, etc) Œ Different treatment for satellite operators that have regional or global coverage as against terrestrial networks that have limited national coverage Œ Mutual recognition of Licenses Œ License fee to recover only Administrative costs associated with grant of License Œ Public availability of licensing criteria and procedures Œ Effective implementation of fair and transparent regulatory framework 22-01-2002 THURAYA Proprietary Information 15
Thuraya s perspective on competition as a satellite operator Œ Focus on regional market that lacks basic telecom infra-structure as against global market Œ Closer relationship with local service providers for marketing, billing and customer care Œ More user friendly terminals (smaller and compact in size, multi mode options, multi functional (GPS, Higher data rates, etc)) Œ Reduction in end-user tariff as compared to earlier operators in view of economic situation and affordability of the target market Œ Customized solutions for different market segments (payphones, fleet management, maritime applications, etc) Œ Increased cooperation with national PTT s for implementation of Universal Access and Rural Development 22-01-2002 THURAYA Proprietary Information 16 Conclusion Œ We help in developing telecommunication polices in ITU Œ We encourage the regulators to translate these polices into legislation/decrees Œ We encourage the construction of regulatory organisations to establish regulatory procedures to protect both the public and governments and to allow competition 22-01-2002 THURAYA Proprietary Information 17 Thank You www.thuraya thuraya.com 22-01-2002 THURAYA Proprietary Information 18