POWERED BY SARGIA PARTNERS CERTIFIED BY CENTER FOR ADVANCED COACHING
Just Think o What could happen if you had a process for creating a real coaching culture in your organisation? Not a quick fix, two-day seminar where you read a few case studies and learned some coaching techniques, but a long-term program that would create deep roots? o What incredible changes might you see in the way people think, feel and act? o What new visions could emerge? o What would the impact of these changes have on your bottom line?
Your Organizational Resilience & Agility We build unique coaching capacity and competency inside your organization at the management level by creating your own customized coaching process and model internally Your Internal Adaptive Architecture. Training leaders to be internal coaches is a scalable, sustainable and robust approach to people development for sustainable change management rollouts. Most organizations recognize the value of coaching today. However, most of the time this powerful development context is usually reserved for executives and high potential individuals and few organizations have the technology or expertise to roll it out company-wide. Your ORA Architecture program will embed a coaching culture in your organization, covering the training, design and implementation methodology as well as aligning a custom coaching model with your organization s strategic approach
Why do it? Your leaders will actively contribute to the development of their team Your people s performance will be routinely reviewed and effectively managed Your knowledge will be widely shared and utilized Your decision-making will be open, participative and transparent A climate of trust and openness will permeate the organization Learning and development will be a top priority Innovation will be valued and supported
The intangible benefits you can expect* Increased employee engagement 67% Increased job satisfaction and morale 62% Improved teamwork Increased collaboration Improved working relationships Increased "bench strength" of leadership Increased sense of organizational Improved ability to execute strategy Increased retention Increased adaptability to change 42% 45% 52% 54% 58% 58% 57% 57% * From a Center of Creative Leadership Research White Paper on Creating Coaching Cultures, September 2008
ORA embeds Resilience and Agility in your organization by motivating development and improved performance
Creating an Internal Adaptive Capacity for Change Managers use coaching skills as part of their managerial tool kit Internal coaching supports key business initiatives Coaching approach to performance management A coaching approach is a key aspect of how the business engages with others & develops their people
YOUR ORA ARCHITECTURE We follow a 7-Step process to design, build and sustain a powerful internal ADAPTIVE architecture which embeds resilience and agility 1. Senior Leaders Alignment with the Program 2. Coaching Survey to Managers 3. Developing Internal Coaching Masters 4. Developing the in-house Coaching Model Design 5. Train the Trainer: a) On call mentoring of internal coaches b) Effective Coaching Skills Training for Managers c) Building in house Coaching Clinic 6. Company wide Rollout and Mentoring of internal coaches 7. Recalibration, ROE, and Sustainability Plan
1. Senior Leaders Alignment Senior teams set the tone for company culture. The foundation for a powerful resilient and agile architecture is the recognition and ownership from the senior team of the value of robust and empowering coaching conversations. a) One awareness session. Each of your leaders will take the Alpha Assessment (see Appendix I) and have the opportunity to participate in a personal awareness session with one of our coaches to experience first hand the power of coaching so they in turn become advocates of the ORA Architecture Program. b) 1- Day Workshop for your members of your leadership team to experience first hand the power of both professional and peer coaching sessions. During this time the team will design and start to practice the new ways of communicating and participating in their leading personal and organizational growth. (see key topics of the Workshop in Appendix II)
2. Coaching Survey The Survey will allow us to benchmark the most common coaching conversations and interventions that are important to develop your organization. The Survey will consist of approx. 15 questions that have been co-designed by Internal Coaching Sponsor and the SARGIA/CAC team. The responses will be a combination of answers selected from a multiple choice set and open-ended responses. The Survey will be conducted online and the data will be compiled by our team for review. We will provide a report to the Internal Coaching Sponsor and then use the data to provide context as we design the internal coaching model.
3. Developing the Internal Coaching Masters Creating an internal adaptive capacity to roll out coaching throughout the organization, where skillful coaching becomes part of the company culture. This workshop will ensure the company has strong go-to people throughout the organization that will provide the anchoring and expertise that will set the standard for all coaching conversations. Internal Coaching Masters will be trained by Hendre Coetzee the Founder of the Center for Advanced Coaching s on his 90-Day Turn System Coaching Model (see following ) and will also receive subsequent certification from CAC as certified internal coaches for your organization. 1. Select the internal coach candidates from the senior management level 2. SARGIA assesses their coaching profile with Alpha assessment 3. The Coaches undertake a 3 +1 day Master Coaching Training (see Appendix III)
4. Design the In-house Coaching Model We work with you towards an In-House Coaching Model Design using the 90-Day Turn System as a baseline. This will lead to co-creating a custom coaching process that matches your company s culture, values and lingo so you can generate the best results from and with your own people. We will use the responses from the survey of step 2 to create the foundational model and then build a resource lab of 5-7 common coaching interventions in the organization and the suggested and techniques to manage these scenarios. Coaching Model structure will include 1:1 coaching sessions, peer coaching structures and cross-functional coaching structures.
5. Train the Trainer Program The objective is generate proficiency in situational coaching conversations in the workplace using the newly developed In-house Coaching Model as it s foundation and train the coaches to deliver effectively the Coaching Skills for Managers workshop a) Mentoring: As the internal Coaching Masters start their practice with the 1:1 coaching, they will have access to our coaches for support b) Effective Coaching Skills for Managers Workshops: Selected Managers will be trained in the In-house Coaching Model via a 2-day accelerated, intensive immersion-style course. Learning methodologies includes round table lecturing, 1:1 practice, large and small group sessions.
6. Company Wide Roll-Out & Mentoring This co-designed Coaching Model is rolled out throughout the organization in preset stages in order to ensure ownership and buy-in from every part of your company. This roll-out is a simultaneous Top-Down and Bottom-Up approach and is rolled out through comprehensive internal marketing strategy to advocate the value of coaching within the organization. At this stage also a mentor Group of SARGIA Coaches will be available to the internal coaches as they practice their skills and knowledge as follows: i. On site Coaching Clinic with a SARGIA coach available two days per month ii. On call mentoring of Internal Coaching Masters by a SARGIA Coach
7. Sustainability SARGIA/CAC will provide the following to support sustainability: Annual Coaches Training for refreshing their coaching skills and reformatting of the coaching model to include the newest and most relevant coaching tools, techniques and be able to address more current scenarios inside the company. Training of Internal Coaching Masters on additional coaching interventions, tools and protocols (such as agility, resilience etc.) based on an as need analysis.
Who is Who is CAC The Center for Advanced Coaching is a US based international organization which provides Master Level Learning on coaching, bringing the most advanced research, industry tools/techniques and coaching methodologies to today s people-shapers around the globe. It is the primary access point for advanced training and customized programs for individuals and corporations looking to build greater capacity and achieve leading results.
Who is SARGIA SARGIA Partners is a unique provider of state of the art leadership development services linked to change strategy, affiliated with the Center for Advanced Coaching (CAC), NeuroBusiness Group (NBG) and Change Wise. SARGIA is typically engaged by clients in the EMEA Region to create context for change, support leaders in developing cognitive adaptability and resilience to navigate complexity, and align their behaviors with their organization s change strategy. SARGIA s methodologies and tools are rooted in behavioral and brain sciences. They have drawn from the best research and practices of Behavioral and Developmental Stage Sciences, Neuroscience, Learning Organizations Disciplines and advanced coaching methodologies to develop our systemic and transformational leadership development solutions which are: Leadership Coaching, Leadership Team Alignment, Leadership Agility 360, Brain Based Interventions and Leadership Brand Consultancy.
The Program Coaches Inspiring leaders to develop a bigger mind with vision, mindfulness and agility. Georgia is the founder and CEO of SARGIA Partners, a unique provider of state of the art human capital development services linked to change strategy. She is also the founder of the Greek and Romanian Chapters of CEO Clubs Int l. Her forward thinking ability, passion and professionalism allow her to offer unique value to organizations in the area of leadership development with breakthrough solutions and tools. Her international experience is a unique blend of leading change, commercial management career consulting and transformational coaching. Georgia Kartsanis Leadership Coach, CEO of SARGIA Partners & President of CEO Clubs SEE Europe Georgia is a certified Master Coach by the Center for Advanced Coaching (CAC) in the USA; certified neurocoach from the Neuro Business Group (NBG), certified Leadership Agility 360 Assessor by Change Wise and certified by Quantum Entrainment on Mindful Practices as they apply to authentic leadership. She has worked with leaders and leadership teams in the FMCG, financial, technology, pharmaceutical, industrial and green energy sectors. Due to her diversified and vast experience in organizational structure/management matters and unique capability of C- level coaching, she is typically engaged to support leaders in improving their interpersonal impact, agility, creativity and executive presence, as well as strengthening their team s alignment and effectiveness. Her rich international business career includes a decade as an industry leader in executive search services and 20 years of commercial management experience from the consumer, industrial and technology sectors, working with Stanton Chase, 3M, Philip Morris, TYCO and WR Grace, in Greece, the USA and the Mid East. Specialization: CEO Coaching, Leadership Team Alignment, Leadership Agility and Neurocoaching
The Program Coaches He is the author of the 90-Day Turn System a Customizable Coaching Program Suite. This coaching structure has been used by Fortune 500 companies and dedicated consulting services firms to create a custom in-house coaching processes for Sales, Engineering, IT and HR teams. Hendre Coetzee Global Executive Coach & Founder of the Center for Advanced Coaching Hendre launched a new program called Kings and KingMakers this year which invites executives to explore their leadership style and life/career stage, generate refocused vision, acquire different skills and produce meaningful and purposeful outcomes. He has over 20 years of experience within the corporate domain, realms of social justice, non-profit and relief and development work across the globe. He has worked with Boards, Executive Management and Sales Teams in over 50 countries. Hendre s experience varies from working as a facilitator for the integration between black and white youth in post-apartheid South Africa, to negotiating mergers for large financial institutions, to developing performance- training modules for High Performing Traders on the NYSE and NASDAQ. His clients have included Microchip Technologies, API, Disney, ESPN, Estee Lauder, Revlon, New York Life, FedEx, World Vision and Compassion International.
The Program Coaches Carl Daeche is an experienced, innovative and accomplished award winning designer of leadership and personal development programs for the largest employer in London. He is a confident, skilful and persuasive communicator with a proven track record of influencing sustainable organizational change. A successful leadership coach and high level facilitator working with individuals and teams to improve performance and unlock potential. Between 2001 and 2010, Carl was the principal Leadership program designer for the Metropolitan Police Service in London. His success at designing practical, transformational learning experiences, supported by qualified and regarded leadership coaches changed the way Police leadership development has been delivered to over 15,000 people across the United Kingdom. Carl Daeche Leadership Coach As a founder member of the Metropolitan Police Leadership Academy Carl was responsible for the design of the learning environment and values based transformational leadership programs, staff training and selection. With his passion for creating the delegate experience, knowledge of current leadership thinking and eye for detail, he created a program that influenced and inspired tangible and sustainable cultural change. Carl received the prestigious Queens Award for Innovation in Police Training. As a qualified performance coach (Dip, Newcastle College, England), Carl works with clients to establish direction and purpose that will lead to better performance, both in work and in life. In 2007, he was instrumental in the creation of an internal coaching program, becoming the first Policing organization to be accredited by the European Mentoring and Coaching Council. Since 2012 Carl relocated with his family to Greece and now brings his wealth of experience and knowledge of leadership development to SARGIA Partners. Specialization: Leadership Coaching, High Level Facilitation, Leadership Design Solutions
Appendix I: The Alpha Assessment An awareness tool that allows leaders to rate their alpha characteristics and to recognize themselves in the four distinct alpha influence types. Provides the client with individualized recommendations on the strengths and risks of each of the four typesfacilitating the Alpha client in self-reflection - a skill that is often difficult for Alphas. The client s Alpha Profile then becomes the base the coach uses to develop transformational coaching structures tailored to the specific strengths and risks of the alpha client.
Appendix I: The Alpha Assessment The Alpha Assessment was developed by Kate Ludeman and Eddie Erlandson, industry-leading executive coaches who work with some of today s primary leaders and most successful companies. The Alpha Assessment was the primary tool in researching their bestselling book, The Alpha Male Syndrome published by Harvard Business school in developing Alpha Methodology, over 15,000 Alpha surveys have been completed worldwide and 1,507 subjects.
Appendix II: The Senior Leaders Workshop This one-day workshop is planned for introducing the Senior Leadership Team to the: 1. Organizational Resilience and Agility Architecture Program 2. Principles and practice of performance coaching and enables them to discover the true power of coaching within organizations so they in turn become advocates of the ORA Architecture Program. They will practice new skills, tools and behaviors that are the basis for creating success in your organization.
Appendix II: The Senior Leaders Workshop This workshop will include: > Understanding coaching principles and the Future Now methodology Introducing a new approach to management > Leadership Vision Exploring inner leadership, self-mastery, authenticity > Setting goals that energize and motivate > Working with limiting mindsets & inner critic Increased performance from people who are underperforming > Active Listening Enhanced, open communication, clarity and partnership > Powerful questioning Empowering direct reports > Coaching Feedback Development of direct reports and effective performance management reviews > Building responsibility for improvements and solutions Innovation and risk-taking > Building coaching behaviors that will be sustained Sustainability and job satisfaction
Appendix III: The CAC Advanced Coaching Mastery Course The Advanced Coaching Mastery (ACM) is a workshop designed as an accelerated, intensive immersion-style course tailored to develop mastery in the science, art and business of people development. Learning includes lecturing, 1:1 practice and small group sessions. Participants will learn and practice the specialized competencies and frameworks to masterfully manage coaching conversations. They will explore the latest evidence-based change technology and developments in leadership coaching, and master the coaching skills of diagnosis, assessment and developmental planning in this immersion-style four-day certification workshop. Graduates earn the prestigious and recognized Advance Coaching Master (ACM) designation.
Appendix III: The CAC Advanced Coaching Mastery Course Foundations of Advanced Coaching Mastery Module 1: Mandate Phase Advanced Coaching Model Future Now Methodology Neuroscience of Mandate-Based Coaching Managing the Conversation: Coaching Mastery in Practice Module 3: Strategy & Planning Phases Creating Agreement for Results Designing Strategies Owning Responsibility for Results Module 2: Diagnostic Phase Clarifying the Current Scenario Uncovering Strongholds & Blind Spots Discovering and Using Leverage Mastering Conversation Structures Module 4: Discipline & Action Phases Pre-Contemplation Behavioral Change Techniques Prioritizing Energy, Effort & Focus Consistent Action & Continued Participation
Appendix III: The CAC Advanced Coaching Mastery Course Designing Sustainable Behavior Change Module 5: Recalibration Phase Recalibration by Recognition Mastering the Science of Measurement Recalibrating to Reorient Module 6: Sustainability Phase Creating Neurological Habits for Results Developing Rituals Reformatting Relationships
SARGIA Partners in partnership with the Center for Advanced Coaching 7b Digeni Str., 16673, Voula-Athens, Greece www.sargiapartners.com www.advancedcoaching.com