Small Business Access to Capital and Educational Services

THIRD EDITION Small Business Access to Capital and Educational Services Resource Directory for all small business entrepreneurs in the 14 western New York counties Originally sponsored by: Buffalo Branch Federal Reserve Bank of New York in partnership with a Women s Access to Capital Buffalo and Rochester Initiative

Introduction Small businesses, especially those owned by women, are changing the face of America s economy. According to the National Foundation for Women Business Owners as of 1999, there were 9.1 million women-owned businesses in the U.S., employing over 27.5 million people and generating over $3.6 trillion in sales. The earning power of these businesses is growing at astonishing rates; in fact, over the last decade women-owned businesses showed nearly a 250 percent growth in revenues. We have much at stake and much to gain from identifying and implementing effective strategies to invest in women-owned businesses, and providing an infrastructure that will encourage their continued growth and development. Due to an overwhelming demand this is the second edition of a directory that evolved from a series of workshops sponsored by the National Women s Business Council and its public sector partners, the Federal Reserve Bank System, and the U.S. Small Business Administration. These workshops provided an opportunity for experts to share their experiences as lenders, investors, regulators, policy makers and women business owners. These participants were able to collaborate on efforts to identify new solutions that will increase women business owners access to capital and credit. This directory is a direct result of these deliberations, bringing together resources, financial and educational, in the 14-county Buffalo/Rochester area that are available to women-owned businesses. With the assistance of the Small Business Development Center at Buffalo State College, this directory is available on line at the following two locations. www.newyorkfed.org/buffalo http://buffalo.nyssbdc.org Organization of Directory This directory contains a comprehensive list of resources for the small business entrepreneur in the Western New York area. This area is defined by the fourteen counties of: Allegany, Cattaraugus, Chautauqua, Erie, Genesee, Livingston, Monroe, Niagara, Ontario, Orleans, Steuben, Wayne, Wyoming, and Yates. Resources are divided into the categories listed in the Table of Contents; however, many of these organizations could have been listed in more than one category. It is important that the user considers this when searching for information. Also, there are two indices; a name index and a geographic index, to aid in locating entries. The user should consider the geographic index as an outline, as many organizations have branches in multiple counties. Contact organizations for more information on their branch locations. i

Table of Contents I. Educational Resources Technical Assistance Business Consulting Chambers of Commerce Libraries Professional Associations Websites Publications/Guides II. Lending Resources Traditional Lenders Non-traditional Lenders III. Index Venture Capital Sources Government Agencies Industrial Development Agencies Development Corporations Other Lenders p. 1 p. 43 p. 49 p. 55 p. 67 p. 75 p. 83 p. 105 p. 115 p. 155 p. 181 p. 211 ii

1. Surround yourself with good people, a company s most important asset. 10. Build a balance in your business and personal life. 2. Create a plan for future success; understand your business and its niche in the marketplace. 10 Tips for Small Business Success 9. Know your present and future financing requirements. 3. Get advice from experts in economic, tax, accounting, legal and contractual matters. 8. Build strong relationships with your professional partners even if you do not have an immediate need for their expertise. 4. Be realistic in your projections 7. Ask yourself: How can I do what I do better? 5. Make monthly cash projections and pay them close attention. 6. Understand your own and your key employees specific managerial and personal strengths and weaknesses. iii

Business Consulting The number of women-owned businesses increased 89% over the last decade to an estimated 8.5 million. Small Business Administration, Office of Advocacy 1

BUSINESS CONSULTING 84 Schuyler St. Belmont, NY 14813 Phone (585) 268-7605 Fax (585) 268-7241 Accord Corporation Services: The Accord Corporation is a private, not-for-profit community action agency and rural housing preservation company. ACCORD Corporation has seven divisions that offer comprehensive social services and business development services to a four county region in rural New York. The Economic Development Division administers the Friendship Empire Zone providing technical assistance and tax information on zone credits and zone benefits aimed at increasing economic growth in Zone communities. The Business and Community Development Division maintains an Entrepreneurial Assistance Program (EAP) Center that is certified by Empire State Development Corporation. The Center provides business training to entrepreneurs who want to begin a small business and small business owners who are economically struggling or who want to expand their business. Services include personal and classroom business start-up, expansion, and retention training is available. Select business seminars and business application computer classes are offered. The business curriculum is approved by the State University of New York (SUNY) and includes how to write a defensible business plan and construct financial statements. Among the seminars offered are business taxes, e-commerce, and legal issues. Eligible recipients are women, minorities, income-eligible individuals, and disabled and displaced workers throughout Allegany, Cattaraugus, Steuben and Wyoming counties. 2

BUSINESS CONSULTING 275 Oak St., Suite 220 Buffalo NY 14203 Phone (716) 819-9845 Fax - (716) 819-9849 www.wdcinc.org Buffalo & Erie County Workforce Development Consortium The Buffalo and Erie County Workforce Development Consortium (WDC), Inc., administers employment and training programs. Services: Services for Job Seekers: these include operation of one stop employment and training centers, vocational assessment, testing, career counseling, mentoring, basic educational services, pre-employment/job readiness skills training. Services for Employers: the WDC is involved in various activities designed to increase the productivity of local businesses. It seeks to increase the involvement of the business community in planning, development and implementation of employment and training programs designed to create new employment opportunities in the private sector. These activities serve the purpose of improving the economic climate in the region. Welfare-to-Work a nationwide effort designed to encourage and assist private sector business with hiring people on public assistance. Workforce Development Consortium (www.wdcinc.org) In addition to the services shown above, the website lists information about the Workforce Development Consortium (WCD), the Workforce Development System, the Workforce Investment Act, One-Stop Partners, and the Workforce Investment Board. Employment and Training Center locations: Buffalo Employment & Training Center Erie County Employment & Training 77 Goodell St. Center, Abbott Commerce Park Buffalo, NY 14203 3176 Abbott Road, Orchard Park, NY 14127 716-856-5627 716-825-2525 Cheektowaga Employment & Training Center Tonawanda Employment & Training Center 275 Alexander Street 1835 Sheridan Drive Cheektowaga, NY 14211 Tonawanda, NY 14223 716-897-7220 716-877-6523 3

BUSINESS CONSULTING 671 Main St. Buffalo, NY 14203 Phone (716) 856-3150 Fax (716) 852-8490 www.buffaloplace.com Buffalo Place Inc. Services: Buffalo Place Inc., together with its affiliate Buffalo Place Foundation, is an independent not-for-profit corporation founded to manage the downtown core surrounding Buffalo s pedestrian mall. Its primary focus has been on maintenance and promotion, as well as parking, retail, and office development, although the organization has been involved in a wide variety of other activities downtown. This organization is dedicated to improving the economic health and quality of life in the downtown business district. Buffalo Place provides marketing services, such as the Business Retention Program. This program aims to strengthen the presence of existing office tenants, retailers, restaurants, and property owners. Buffalo Place also provides communication projects, including publications, coupon programs and public relations, and conducts market research for ongoing information collection and demographic analysis. Buffalo Place produces: Thursday at the Square, Buffalo Place Rocks the Harbor, the Downtown Country Market, Annual Downtown Holiday Tree Lighting and a 15-week free-to-the-public ice skating program at Rotary Rink. 4

BUSINESS CONSULTING 2001 Main St., Lyons Hall Buffalo, NY 14208 Phone - (716) 888-3161 Fax - (716) 862-4603 www.canisius.edu/cfe Canisius College - Center for Entrepreneurship The Center for Entrepreneurship dedicates itself to assisting owners, CEOs of entrepreneurial companies and key managers with business planning, perpetuation, and effective management practices. The Center acts as a bridge between academia and the entrepreneurial business community, connecting the business knowledge of the College faculty with the practical insights of successful entrepreneurs and service providers. Workshops, one-day seminars and full semester courses are offered, providing new skills. Urban Entrepreneurial Training Program The goals of this training program are to provide participants with the knowledge needed to succeed in the urban community and increase their ability to compete in the growing, local, regional and global economy. Continuing Education Programs Project Management training class Franchising class E-commerce for any business conference Workshops on increasing sales by leveraging customer data Customer satisfaction classes Workshops on ADA and Workers Compensation Evaluation of a privately-held business 5

BUSINESS CONSULTING 300 Corporate Parkway Amherst, NY 14226 Phone (716) 862-4600 Fax (716) 862-4603 www.canisius.edu/training Canisius College Center for Professional Development Programs: The Center for Professional Development was established over 20 years ago to meet the current and anticipated training and organizational needs of business professionals. Customized Training Training programs range from the graduate-level certificate program to leadership development to half-day programs. Topics include: team training, finance, computers, marketing, accounting, motivation, effective writing skills, and communication. Training is provided at the company s location or at Canisius Center conference facility in Amherst. Continuing Education Certificate programs include Fundamentals of Fundraising, International Business, Parish Business Administration, and Fundamentals of Public Relations. Continuing education courses include New York State-mandated continuing education for insurance professionals. Continuing Professional Education seminars are offered for CPAs on an on-going basis. Renting of Training Facilities Training facility is available at 300 Corporate Parkway in Amherst. Call 716-862-4600 for more information. 6

BUSINESS CONSULTING 108 Jacobs Management Center University at Buffalo Buffalo, NY 14260 Phone (716) 645-3000 Fax (716) 645-3959 www.mgt.buffalo.edu/cel Center for Entrepreneurial Leadership Services: This center at the University at Buffalo functions to create an environment that strengthens current entrepreneurial endeavors, to mutually benefit the University and the Western New York community, and to build a dynamic partnership between the business and the academic community. The center assists start-up and emerging businesses as well as existing and family businesses. The Core Program Emerging Entrepreneur Program Lessons in Leadership Buying and Selling a Business Valuation of Businesses Business Plan Development Workshop Family Business Center Strategic Planning City Hall, Room 105A 30 Church St. Rochester, NY 14614 Phone (585) 428-6190 Fax (585) 428-6038 City of Rochester Minority and Women Business Enterprise Program The City of Rochester s Minority and Women Business Enterprise Program is set up to assist and expedite certified minority and women-owned businesses in getting local government contracts. The city government sets goals for public works projects and the program matches minority and women-owned firms to projects in order to meet the goals. 7

BUSINESS CONSULTING 70 Harvard Pl. Buffalo, NY 14209 Phone (716) 881-5150 Fax (716) 881-2927 Community Action Organization of Erie County, Inc. Community Action Organization of Erie County, Inc. is a non-profit agency that provides a variety of social services to low-income communities. 6470 Route 20A Perry, NY 14530 Phone (585) 237-2600 Fax (585) 237-2696 www.wccainc.org Community Action for Wyoming County Community Action is a non-profit organization that provides a variety of services to improve the quality of life in Wyoming County. The goals of Community Action are to: Encourage the development of individuals and families Seek government and private resources for assistance Coordinate and cooperate with private and government agencies to maximize funding Promote and encourage economic development Employment & Training Opportunities This program contains a variety of services to assist Wyoming County residents in seeking employment and employers in seeking employees. Services provided include workshops, computer lab and resource room, job referrals, internships, and employer tax credit information. 8

BUSINESS CONSULTING www.cce.cornell.edu Cornell Cooperative Extension Services: Programs: Cornell University, in conjunction with several other entities, has created an institution to help communities in various ways. There are local branches in every county and there are many different programs available. The Cornell Cooperative Extension System enables people to improve their lives and communities through partnerships that put experience and research knowledge to work. Its strengths traditionally have been in agriculture and food system subject matter, but also it is a resource in land use, tourism, economic and community development, nutrition and many other subjects. Cornell Cooperative Extension provides various business and economic programs, such as Business Retention and Expansion, Community & Rural Development Institute (CaRDI), Farm Financial and Business Analysis. However, these programs vary in availability, county to county. Business Retention and Expansion Tests and does production runs on small batches of new or ethnic foods that a local entrepreneur may wish to market. Community and Resource Development Institute (CaRDI) Provides workshops on the interrelationship between land use, economic development, environmental conflict, service provisions and local politics. Also, conducts collaborative research in economic development, environmental management, human services, and institutional leadership. Farm and Horticulture Financial and Business Analysis Provides information on agricultural and horticulture business competitiveness and profitability, summary data collection, start-up and enterprise analysis information. Also provides FarmNet, which is farm business counseling. Allegany County Extension Ontario County Extension 535A County Rd. 48 480 North Main St. Belmont, NY 14813-9758 Canandaigua, NY 14424-1099 Phone (585) 268-7644 Phone (585) 394-3977 Fax (585) 268-5939 Fax (585) 394-0377 Cattaraugus County Extension Orleans County Extension 28 Parkside Dr., Suite A 20 South Main St., P.O. Box 150 Ellicottville, NY 14731-9707 Albion, NY 14411-0150 Phone (716) 699-2377 Phone (585) 589-5561 Fax (716) 699-5701 Fax (585) 589-0665 9

BUSINESS CONSULTING Chautauqua County Extension Steuben County Extension 3542 Turner Rd. 3 East Pulteney Square Jamestown, NY 14701-9608 Bath, NY 14810-1557 Phone (716) 664-9502 Phone (607) 664-2300 Fax (716) 664-6327 Fax (607) 664-2303 Erie County Extension Wayne County Extension 21 South Grove Street, Suite 320 Education Center, 1581 NYS Rte. 88N East Aurora, NY 14052-2398 Newark, NY 14513-9739 Phone (716) 652-5400 Phone (315) 331-8415 Fax (716) 652-5073 Fax (315) 331-8411 Genesee County Extension Wyoming County Extension 420 East Main St. 401 North Main St. Batavia, NY 14020-2599 Warsaw, NY 14569-1091 Phone (585) 343-3040 Phone (585) 786-2251 Fax (585) 343-1275 Fax (585) 786-5148 Livingston County Extension Yates County Extension 158 Main St. County Office Building, 417 Liberty St. Mt. Morris, NY 14510 Penn Yan, NY 14527 Phone (585) 658-3250 Phone (315) 536-5123 Fax (585) 658-4707 Fax (315) 536-5117 Monroe County Extension 249 Highland Ave. Rochester, NY 14620-3036 Phone (585) 461-1000 Fax (585) 442-7577 Niagara County Extension 4487 Lake Ave. Lockport, NY 14094 Phone (716) 433-8839 Fax (716) 438-0275 10

BUSINESS CONSULTING Rath Office Building 95 Franklin St., Room 1077 Phone (716) 858-6370 Fax (716) 858-7713 www.erie.gov/environment/compliance Erie County Division of Environmental Compliance Services Environmental Compliance Services (ECS) is a non-regulatory public assistance agency that provides technical and non-technical support to the Western New York community. The Division implements programs to help Erie County businesses, municipalities, citizens and institutions understand and comply with environmental standards and regulations, as well as to increase awareness of environmental issues to enhance the quality, use or enjoyment of air, land, and water resources. 11

BUSINESS CONSULTING Rath Office Building 95 Franklin St., 10 th Floor Buffalo, NY 14202 Phone (716) 858-8390 Fax (716) 858-7248 www.erie.gov/environment/planning/ Erie County Division of Planning The Division of Planning supports constituent municipalities by coordinating local planning, zoning, land use inventory and providing geographic information system mapping. Programs: Reviews all municipal actions subject to provisions of Section 239 L and M of New York State Municipal Law Conducts studies related to protecting the viability of agriculture, and is involved in the creation and recertification of the Agricultural Districts throughout the County Supports the Capital Projects Committee Involved in park and waterfront planning Administers the Erie County Community Development Block Grant Consortium*(CDBG). This Consortium comprises 34 communities which have banded together to receive federal CDBG funds. The funds are used for a variety of community planning/improvements, housing rehabilitation activities, and economic development programs. In 2002, over $6.1 million in federal block grant funds were allocated to the Consortium. * Erie County s Community Development Block Grant (CDBG) consortium includes all municipalities within the County except the following, which receive funding directly from the federal government: City of Buffalo, Towns of Amherst, Cheektowaga, Hamburg and Tonawanda; Villages of Blasdell, west half of Depew, Hamburg, Kenmore, Sloan and Williamsville. 12

BUSINESS CONSULTING 237 Main St. Suite 330 Buffalo, NY 14203 Phone (716) 847-1120 Fax (716) 847-1550 www.everywoman.org ewocbuf@everywoman.org Everywoman Opportunity Center, Inc. Services: Everywoman Opportunity Center, Inc. is a regional employment service provider, serving eight counties of Western New York from six sites in Buffalo, Buffalo- West Side, Tonawanda, Dunkirk, Olean and Niagara Falls. With over 25 years experience, all of Everywoman's programs and services are designed to be holistic - addressing multiple barriers that a woman may face in seeking self-sufficiency. Everywoman provides a wide variety of services customized to fit the needs of businesses, small or large. Recruiting and assessing employees Training employees in areas such as: Employer Expectations Stress Management Positive Attitude Customer Service Time Management Sexual Harassment Issues Customized employer training packages: Employee motivation techniques Sexual harassment prevention Team leadership/team work Outplacement Assessment Career counseling Case management Employment preparation Political empowerment Educational brokering Life skills training 13

BUSINESS CONSULTING Industrial Plaza 1 Mill St. Batavia, NY 14020 Phone (585) 343-7559 Fax (585) 343-0848 GLOW Workforce Investment Board The GLOW Workforce Investment Board (WIB) is a 46 member volunteer board comprised of 24 private sector members, 22 members from Employment & Training, Labor, Education, Economic Development, and other community based organizations. The GLOW WIB focuses on the local economy determining the needs of employers and directing program dollars to assist these needs of the local economy. 2255 Baseline Road Grand Island, NY 14072 Phone (716) 773-9616 Fax (716) 773-9618 Grand Island Economic Development Alliance This Alliance was created to assist businesses within Grand Island and to attract new businesses. It provides consulting services and refers businesses to various resources. 5 Bragdon Place Rochester, NY 14604 Phone (585) 327-7920 Fax (585) 327-7931 www.htr.org High Tech Rochester Service: High Tech Rochester located in the Greater Rochester community serves as the contact point for businesses that depend on innovation and technology to grow and remain competitive. Its mission is to enhance working relationships among government, industry, academia, and professional organizations to facilitate business development and growth. High Tech Rochester can also provide assistance to start-up companies, which have resulted from innovations in interactive media. Lennox Tech Enterprise Center 14

BUSINESS CONSULTING 5423 Broadway Lancaster, NY 14086 Phone (716) 684-4891 Fax (716) 684-4830 Village of Lancaster Community Development Corporation The Lancaster Village Partnership provides technical assistance to businesses located in Lancaster. It directs businesses to appropriate public and private agencies and is currently coordinating the redevelopment of the Lancaster business district and the expansion of the village s Industrial Park. 34 St. Paul Street Rochester, NY 14604 Phone (585) 258-3500 Fax (585) 232-3727 Monroe County One Stop Career Center Services: In connection with the Workforce Investment Act, the One Stop Career Center provides core services. The One Stop Career Center provides core services to anyone requesting them, including services for employers. Resource room (computers and paper files) Orientations, workshops, counseling, etc. In-depth counseling Career planning Diagnostic testing Job placement assistance 15

BUSINESS CONSULTING Seton Hill University Seton Hill Dr. Greensburg, PA 15601 Phone (724) 830-4625 Fax (724) 834-7131 www.info@setonhill.edu www.e-magnify.com Seton Hill University s National Education Center for Women in Business Services: Programs: The mission of Seton Hill University s National Education Center for Women in Business is to enable the economic self-sufficiency of women through advocacy and educational initiatives in entrepreneurship. Beginning with middle school students and extending through undergraduate, graduate and professional life stages, the Center has implemented diversified and tailored programs encouraging entrepreneurial skills and economic selfsufficiency. Since its inception in 1991, the Center has reached thousands of women with its model educational initiative and has assisted many more through its information clearinghouse for women entrepreneurs. ATHENAPowerLink Supporting business growth through the assistance of professional advisory panels for women business owners. Each advisory panel is tailored to fit the specific needs of the company as defined by the business plan, goals and objectives of the enterprise. The panel s goal is to ultimately help women-owned businesses learn how to network better, access capital and implement best practices. Annual Women-focused Small Business Conference Held in March each year, this comprehensive educational event highlights topics of interest to women entrepreneurs interested in growing their businesses. Topical areas include marketing, human resources, financing, technology and procurement. Collaborative Educational Programs Featuring a variety of women-focused small business workshops, seminars and forums sponsored in collaboration with resource partners, including small business development centers and the U.S. Small Business Administration, among others. 16

BUSINESS CONSULTING e-magnify www.e-magnify.com is the official website of Seton Hill University s National Education Center for Women in Business. With a focus on entrepreneurship, e-magnify offers convenient access to a unique mix of business resources, educational offerings, news, and practical advice to help women of all ages learn, network, grow, and succeed. Free membership offers access to online education and webconferencing software, as well as delivery of the weekly newsletter, e-magnify Extra!, directly to your inbox every Monday. Envision Accessed at www.e-magnify.com/envision, this student-focused microsite of www.emagnify.com challenges students to take the plunge, sharpen entrepreneurial skills and become leaders. The site s bold look, designed for today s on-the-go high school student, offers a sampling of career and professional resources available to budding entrepreneurs, an interactive quiz to assess entrepreneurial skills, and a message board to boast peer interaction. A free electronic newsletter, Envision Today, arrives monthly with articles featuring successful business leaders and topics pertinent to career-driven students. McKelvey Camp Entrepreneur Incoming college freshmen from rural communities, who otherwise might not have attended college, attend a special summer camp as part of a program intended to assist young people in returning to their roots with the skills and ability to help these economically depressed rural areas. The scholars were selected based on their ability to incorporate entrepreneurship into their daily lives. Women s Economic Development Outreach Tour of Western PA (WEDO) A dynamic group of women leaders from Western PA tour five regions in five days, bringing information and resources focusing on access to capital and expansion of your business. Advocacy The center has an information clearinghouse to link women entrepreneurs seeking individualized assistance in starting/growing their businesses to available resources. 17

BUSINESS CONSULTING 10 Lafayette Square, Room 800 Buffalo, NY 14203 Phone - (716) 857-7136 Fax - (716) 857-7254 www.natfuel.com National Fuel Programs: National Fuel is the natural gas provider for much of Western New York. An economic development staff is available to provide advice on sites, buildings, gas service, and assistance for HVAC and process equipment. It also provides technical assistance and incentives for energy conservation projects and methods. Empire Zone Discount Rate Industrial/Commercial Energy Audits 409 Third St. SW, Suite 210 Washington, DC 20024 Phone (202) 205-3850 Fax (202) 205-6825 www.nwbc.gov National Women s Business Council The National Women s Business Council is a bi-partisan federal government advisory panel created to serve as an independent source of advice and counsel to the President and to Congress. The members of the Council are prominent women business owners and leaders of national women s business advocacy organizations. The mission of the council is to promote initiatives, policies and programs designed to foster women s business enterprise at all stages of development in the public and private sector of marketplaces. 18

BUSINESS CONSULTING Community Relations Division P.O. Box 277 Niagara Falls NY 14302 Phone (716) 286-6651 Fax (716) 286-6654 www.nypa.gov New York Power Authority Programs: The New York Power Authority s primary mission is to furnish the people of New York State with reliable, lower-cost electricity. It sells electricity to businesses and industries, to some government agencies, and private and public utilities for resale without profit. Economic Development Programs Provides low-cost electricity under a variety of programs to companies that will commit to creating or retaining jobs in New York State. A significant portion of these programs is specific to Western New York. Technology Development The Power Authority is an industry leader in developing and promoting new sources of energy, alternative fuels and technological advancement such as fuel cells, photovoltaic cells and electric and hybrid vehicles. Supplier Diversity Program Provides expanded opportunities for minority and women-owned businesses to participate in the contracting and competitive bidding processes, both for direct procurement of goods and services and through subcontracting opportunities. Greater Niagara Economic Development Loan Fund Provides low-interest loans for new or expanding companies in Niagara County. 19

BUSINESS CONSULTING 150 Erie St. Lancaster, NY 14086 Phone 800-956-9734 www.nyseg.com New York State Electric & Gas Corporation (NYSEG) NYSEG provides electricity and natural gas to more than 1 million customers across 40% of upstate New York, including portions of Western New York. NYSEG is a subsidiary of Energy East Corporation, a super-regional energy services and delivery company in the Northeast. NYSEG s Economic Development Team offers an array of services designed to enhance the productivity and profitability of businesses looking to establish or expand their operations in our service area. Functioning as a client s single point of contact, the Economic Development Team works with state, regional and local agencies and other NYSEG departments to prepare a comprehensive package tailored to meet our client s business needs. Programs: Business location analysis Site selection assistance Work force assessment Competitive energy pricing Financing and tax incentive assistance Energy-use consultation and analysis Manufacturing process consultation Power systems maintenance and engineering Energy technology demonstrations and assistance 20

BUSINESS CONSULTING 17 Columbia Circle Albany, NY 12203-6399 Phone - (518) 862-1090 Fax - (518) 862-1091 www.nyserda.org New York State Energy Research and Development Authority (NYSERDA) NYSERDA is a public benefit corporation created in 1975 by the New York State Legislature. NYSERDA develops innovative solutions to energy and environmental problems through research and development. NYSERDA s responsibilities include conducting a multifaceted energy and environmental research and development program to meet the State s diverse needs; helping industries, schools, hospitals, municipalities, not-for-profits, and the residential sector, including low-income residents, implement energy efficiency measures; administering the New York Energy Smart SM program, a Statewide public benefit R&D, energy efficiency and environmental protection program; providing objective, credible and useful energy analysis to guide decisions made by major energy stockholders in the private and public sectors; and financing energyrelated projects, reducing costs for ratepayers. 21

BUSINESS CONSULTING www.smallbiz.suny.edu/ New York State Small Business Development Centers The New York State Small Business Development Centers provide a wide range of advisory, training and research services. The centers are staffed by professionals with the knowledge and experience needed to provide expert counseling and training dealing with many problems inherent in the start-up and operation of a small business. These Centers specialize in providing direct one-on-one confidential management counseling and offer training and instructional programs targeted to the needs and interests of small business owners. The goal is to assist entrepreneurs, businesses and industries solve challenges to increase productivity and profitability. Emphasis is given to women, veterans, and people with disabilities and minorities. Services: Fees: Sponsors: Business plan development Start-up information Cash flow projections Export assistance Financial analysis Loan Information Assistance Recordkeeping Marketing Minority/Women-owned certification E-Commerce Organizational Structures There are no charges for direct counseling. However, small charges may be made for costs associated with training courses and research. New York State State University of New York United States Small Business Administration The local host institution of higher education 22

BUSINESS CONSULTING Small Business Development Center Small Business Development Center Brockport/Rochester Niagara County Community College Metro Center 3111 Saunders Settlement Rd. 55 St. Paul Street Sanborn, NY 14132 Rochester, NY 14604 Phone (716) 614-6480 Phone (585) 232-7310 Fax (716) 731-3595 Fax (585) 232-7274 www.niagarasbdc.org Sbdc@niagaracc.suny.edu Small Business Development Center Corning Community College 24 Denison Pkwy. West 350 New Campus Drive Corning, NY 14830 Brockport, NY 14420 Phone (607) 962-9461 Phone (585) 395-2334 Small Business Development Center SUNY College at Brockport Fax (607) 936-6642 Fax (585) 395-2467 www.corning.nyssbdc.org www.brockport.edu/~smallbus Small Business Development Center Small Business Development Center SUNY College at Buffalo SUNY at Geneseo 1300 Elmwood Ave., Grover Cleveland 206 1 College Circle, South Hall 111 Buffalo, NY 14222 Geneseo, NY 14454 Phone (716) 878-4030 Phone (585) 245-5429 Fax (716) 878-4067 Fax (585) 245-5430 www.geneseo.edu/~sbdc Small Business Development Center Small Business Development Center International Trade Center Jamestown Community College Carborundum Center 525 Falconer St. Niagara Office Building Jamestown, NY 14701 345 Third St. Phone (716) 665-5754 Niagara Falls, NY 14303 Fax (716) 665-6733 Phone (716) 285-4793 www.sunyjcc.edu/sbdc Fax (716) 285-4797 23

BUSINESS CONSULTING 50 Main Street Lockport, NY 14094 Phone (716) 433-1856 Fax (716) 433-5155 www.sunyniagara.cc.ny.us/corp/index.html Niagara County Community College Department of Corporate Training Since 1981, Niagara County Community College s Department of Corporate Training has been working in partnership with businesses and industries to help meet all their specialized training needs. Training is available in areas such as state-of-the-art technology, safety awareness, and human resource development. Corporate Training instructors and staff custom design all programs to meet the specific management or operational needs of each individual client. Services: Employee Training Safety Training / WNY Safety Resource & Training Center OSHA Training Institute Education Center Quality Services TQM, ISO/QS 9000, and ISO 14000 Assessment Services Computer Training Grants Management Services Environmental and Asbestos Training 24

BUSINESS CONSULTING 59 Park Ave. Lockport, NY 14094 Phone (716) 439-7235 Fax (716) 439-7267 Niagara County Department of Planning, Development & Tourism Programs: The Niagara County Department of Planning, Development & Tourism provides information support for business and the public in regard to marketing and general data, especially demographic, economic and related data. The department also provides technical data related to land use, zoning and other planning matters, as well as natural resource and environmental data. Technical assistants and information is provided regarding the SEQR process, wetland and floodplain regulations. The department provides economic development technical referral services. Local Affiliate Data Center for the U.S. Census Bureau Location of the Niagara County Planning Board Location of the Environmental Management Council Co-ordinative Center for the Niagara County Economic Development Alliance Trott Access Center 1001 Eleventh Street Niagara Falls, NY 14301 Phone - (716) 278-8140 Fax - (716) 278-8149 Niagara County Employment and Training Department The Niagara County Employment and Training Department assists Niagara County job seekers and unemployed, low-income or dislocated workers with training opportunities either on-the-job or in a classroom setting. It can provide tuition assistance and childcare or transportation allowances. Also, it assists employers by providing assessed, qualified candidates for employment or customized training. This local administration, funded under the federal Workforce Investment Act, is for eligible Niagara County residents. Programs: Assessment/Career Advisement Classroom Training Customized Training On-the-Job Training Youth Work Experience Summer Youth Employment Program 25

BUSINESS CONSULTING 535 Washington St. Buffalo, NY 14203 Phone - (716) 832-2400 Fax - (716) 857-3692 www.nimo.com Niagara Mohawk Power Corporation Programs: 26 Niagara Mohawk is an electric utility serving much of Western and Upstate New York. It provides economic development services to expanding businesses. It also assists in obtaining electric service and incentive rates, provides technical assistance for implementing energy-efficient equipment, and assists in site/building location. Its goal is to offer commercial and industrial customers a spectrum of business solutions, not just energy solutions. To do so, it consults with local, regional, and state business assistance and economic development programs, forming teams of experts to help customers meet their business challenges. Competitive Energy Pricing Discounts on growth Economic Development Zone incentives Negotiated contract pricing Environmental Services Environmental challenges reports Growth Incentives Tax incentives for capital investment State and federal fixed asset loans Job training grants Health and Safety Training Educational seminars On-site program assessments OSHA regulatory technical training Productivity Improvement Manufacturing process assessment Technology evaluation & development Business systems evaluation Global Marketing Assistance Preliminary international market research Regional international business programs Market Research Assistance Sites and building database Market opportunities Supplier linkages Procurement Assistance Purchasing and inventory control assistance Regional customer/vendor purchasing projects

BUSINESS CONSULTING 89 East Ave. Rochester, NY 14649 Phone (585) 724-8110 Fax (585) 724-8691 Emergency (585) 546-1100 www.reg.com Rochester Gas and Electric Corporation Programs: Rochester Gas and Electric Corporation (RG&E) provides gas and electric energy and energy-related services to residential, commercial and industrial customers in a nine-county area centered around the City of Rochester. To support economic growth in our area, RG&E offers highly-competitive rates, a steady supply of power to retain existing businesses, recruit and attract new companies to the area, and create new business opportunities. Small Business Start-Up Resource Awards In collaboration with the Greater Rochester Area Chamber of Commerce, RG&E supports the Start-Up Resource Awards which matches new business owners with mentors from established firms to provide free business assistance. Economic Development Zone Rider Developed by New York State, the program s goal is to stimulate growth in economically distressed areas. The Greater Rochester community has three subzones and an additional zone in Friendship, Allegany County. A major feature of the program includes tax incentives for employers who provide jobs and reduced electric and gas rates. General Economic Development Tariff This rate tariff is designed to attract businesses to the area by offering discounted rates over a specified amount of time. Power for Jobs A New York State-sponsored program, low-cost electric energy is offered to businesses that agree to retain or create jobs in the state. RG&E is a partner in this program. On average, businesses can save up to 25% on their electricity. Manufacturers Expansion and Attraction Rate Available until June 30, 2002, businesses that add new manufacturing load of 50kw or more and meet certain conditions may be eligible for a discounted electric rate of $.045/kWh. 27

BUSINESS CONSULTING 111 Lomb Memorial Dr. Rochester, NY 14623 Phone (585) 475-5101 Fax (585) 475-5250 www.cims.rit.edu Rochester Institute of Technology Center for Integrated Manufacturing Studies Programs: Rochester Institute of Technology s Center for Integrated Manufacturing Studies (CIMS), is focused on assisting small and medium sized manufacturing companies with the goal of increasing their competitiveness. It is a collaborative effort of government, academia, and industry. CIMS is comprised of five areas as follows: Center for Excellence in Lean Manufacturing, Manufacturing Technologies, National Center for Remanufacturing and Resource Recovery, Systems Modernization and Sustainment Program, and Sustainable Systems Research Center. Lean manufacturing assessment and training Process improvement Product design and development Facility layout and simulation Ergonomic analysis ISO/QS 9000 Remanufacturing assessment and training Cleaning technologies Custom corporate training and development Printing analysis and certification services Digital print testing College of Business Rochester, NY 14623 Phone (585) 475-2350 Fax (585) 457-5989 www.cob.rit.edu Rochester Institute of Technology College of Business The College of Business at the Rochester Institute of Technology runs the Small Business Institute at RIT. The Small Business Institute provides free consulting to ongoing and prospective businesses. 28

BUSINESS CONSULTING 409 3 rd St., S.W., 6 th Floor Washington, DC 20024 Phone (800) 634-0245 www.score.org Service Corps of Retired Executives (SCORE) Services: Counseling: Workshops: SCORE is a volunteer association sponsored by the U.S. Small Business Administration. SCORE is dedicated to aiding in the formation, growth and success of small business nationwide. It matches business-management counselors with present and prospective small business owners in need of expert advice. SCORE offers free counseling and low-cost workshops to any small independent business. SCORE has over 10,500 volunteer business counselors who are active or retired executives or business owners. It has experts in virtually every area of business management and maintains a national skills bank to help identify the best counselors for you. This counseling is free, confidential, and available to all U.S. Citizens. SCORE has satellite locations to counsel people outside metropolitan areas, and also provides an e-mail counseling service. SCORE chapters nationwide provide local workshops and seminars on small business topics for modest fees. Workshop topics include : Starting and Expanding Your Business Developing Your Business Plan Promoting Your Product Getting Your Lender To Say Yes Taking On the Business Tax Headache How To Put Technology To Work For You Area Chapters: Buffalo SCORE Chapter 45 Rochester SCORE Chapter 23 111 West Huron St., Rm. 1311 100 State St., Rm. 410 Buffalo, NY 14202 Rochester, NY 14614 Phone (716) 551-4301 Phone (585) 263-6473 www.scorebuffalo.org Fax (585) 263-3146 www.ggw.org/score 29

BUSINESS CONSULTING 6265 Sheridan Drive, Suite 122 Williamsville, NY 14221 Phone (716) 626-9078 Fax (716) 626-9078 STRIVE for Women STRIVE for Women is a nonprofit, charitable organization founded by Deborah Deiboldt Legge, PhD CRC and Deborah P. Mecca, RN MS CS NP, with a mission of providing educational and supportive programming to the women and families of Western New York. STRIVE for Women is a comprehensive resource for the community, including: the police department, schools, hospitals and health providers, agencies, women s organizations, and business and industry. Overall, STRIVE for Women is an organization dedicated to the support and education of women and families in the Western New York community. Services & Programs: Educational programming for women and families around pertinent issues such as promoting and maintaining health and wellness, midlife issues, emotional well-being, empowerment and financial concerns across the lifecycle Supportive programming for a variety of social concerns for women and families including: separation and divorce, grief and loss, family members of the mentally ill, motherless daughters, and the overall concerns of the elderly and their caregivers 30

BUSINESS CONSULTING University at Buffalo/Department of Geography Buffalo, NY 14261 Phone - (716) 645-2299 Fax - (716) 645-2329 www.geog.buffalo.edu/custac The Canada/United States Trade Center (CUSTAC) Services: The Canada-United States Trade Center (CUSTAC) is part of UB s Center for Global Commerce (CGC). The latter is a multidisciplinary research unit that conducts applied and theoretical work on all aspects of international business. In Contrast to CGC (which is mainly an academic unit), CUSTAC is a policyoriented research center that focuses upon Canada-US economic relations. Most of CUSTAC s work is geographically focused upon the cross-border region of Western New York and southern Ontario. CUSTAC undertakes sponsored research on issues such as cross-border travel, merchandise shipments, foreign investment flows, exchange rate movements, transportation planning, trade in services, and economic impact analysis. The Center provides policy advice to local planning agencies and government organizations. The Center also provides export-marketing assistance to companies that are too small and/or too young to benefit from the international services of the Buffalo office of the US Department of Commerce. CUSTAC s primary missions are to: (1) conduct applied research on Canada-US trade and investment patterns; (2) provide policy advice to private business establishments and government agencies, and (3) assist in the organization of conferences that address issues of regional economic importance. Established in 1988, CUSTAC responds to an average of 100 external informational requests per year. These requests range from simple inquiries regarding current tariff rates for merchandise shipments to more complex inquiries regarding optimal site selection for the location of manufacturing, service, or distribution facilities. The Center also publishes an Occasional Paper series, which highlights the main results of recently completed projects. 31

BUSINESS CONSULTING 1576 Sweet Home Rd. Amherst, NY 14228 Phone (716) 636-2568 Fax (716) 636-5921 The Center for Industrial Effectiveness (TCIE) The Center for Industrial Effectiveness (TCIE), part of the School of Engineering and Applied Sciences at the University at Buffalo, is a business consulting and economic development arm of the university. TCIE serves as a liaison between area businesses and manufacturers and a wide range of UB resources. Faculty members from many departments are assigned to work on projects tailored to the needs of area companies. Projects may also feature material testing labs, technicians, graduate students, and university design and research centers. TCIE also helps to administer the Strategic Partnership for Industrial Resurgence (SPIR) program. SPIR provides up to 50% financing for small to mid-size companies that seek efficiency and process improvements, product development assistance, and quality program implementation. TCIE is also committed to strengthening the work force of the region, providing training needs assessments, training grant development and administration, and both soft skills and technical training programs. Services: Contracted services and project management for industrial process improvements, quality initiatives, product development, lean manufacturing, business planning and marketing consulting, business translations, grant writing support and grant administration (e.g. NYS Department of Labor Safety Training Grants, Empire State Development training grants). 32

BUSINESS CONSULTING 201 Varick Street, Room 708 New York, NY 10014-4811 Phone (212) 337-2389 Fax (212) 337-2394 www.dol.gov/wb United States Department of Labor - The Women s Bureau: Region II, New York The Women s Bureau is the single unit at the Federal government level exclusively concerned with serving and promoting the interests of working women. Central to its mission is the responsibility to advocate and inform women, and the public, of women s work rights and employment issues. To ensure that the voices of working women are heard, and their priorities represented in the public policy arena, the Women s Bureau, alerts women about their rights in the workplace, proposes policies and legislation that benefit working women, researches and analyzes information about women and work, and reports its findings to the President, Congress and the public. 2361 Rayburn House Office Building Washington, DC 20515 Phone (202) 225-5821 Fax (202) 225-3587 www.house.gov/smbiz United States House of Representatives Small Business Committee This is the legislative committee of the House of Representatives that seeks to be a credible, leading advocate for small business through tax and regulatory reform initiatives and oversight of government agencies. Their role is to support and encourage entrepreneurship, not impose regulatory and tax burdens. This committee holds hearing to debate and make recommendations on small business issues. 33

BUSINESS CONSULTING Buffalo USPC Business Center 1200 William Street, Room 100 Buffalo, NY 14240-9661 Phone (716) 846-2581 Fax (716) 846-2586 www.usps.com United States Postal Service Features: The business page of our website, www.usps.com, is your one-stop information source. Need to look up a ZIP code or place an order for stamps? You can! Need a quick course on mail preparation? That s there too! Use the information provided to help grow your company s business. ZIP Code Look-up Rate Calculators Track/Confirm Order Stamps and Supplies Office Locator Service Guides Publications Domestic and International Mail Manuals Zone Charts Postal Forms and more! 428A Russell Senate Office Building Washington, DC 20510 Phone (202) 224-5175 Fax (202) 224-4885 www.senate.gov/~sbc United States Senate - Committee on Small Business This committee of the U.S. Senate addresses various issues facing small businesses, such as regulatory reform, tax reform, and access to financing and capital. The committee attempts to protect the rights and enhance the opportunities of small businesses in America. It holds hearings and makes recommendations on legislation affecting small business. 34

BUSINESS CONSULTING 85 River Rock Dr., Suite 113 Buffalo, NY 14207 Phone (716) 871-4120 Fax (716) 871-3725 www.unyrmpci.org Upstate New York Regional Minority Purchasing Council, Inc. Services: Membership: To provide a direct link between corporate American and minority business enterprises. As an affiliate of the National Minority Supplier Development Council, UNYRMPCI adheres to the national certification guidelines set forth by NMSC and certifies minority business enterprises who reflect 51% minority ownership as it pertains to the following categories: African American, Asian Indian, Asian pacific, Hispanic American and Native American. UNYRMPCI assist its corporate members via providing the following services: electronic directory of minority business enterprises, annual minority business expo, match makers, corporate round tables, education/training, mentorship, networking events, etc. Membership is open to corporations and purchasing entities seeking to support and nurture the development and growth of MBE s via contract opportunities, mentorship, strategic alliances, education/training, etc. 215 Tremont St., Door 4 Rochester, NY 14608 Phone (585) 436-4377 Fax (585) 436-9206 Urban League of Rochester, N.Y., Inc. Minority & Women Business Development Division The Urban League of Rochester, N.Y., Inc., has comprehensive training and technical assistance programs to help minorities, women and dislocated workers and other individuals start and successfully operate businesses of their own. All clients receive assistance through a full-service program consisting of week-long and/or multi-week classroom training in business practices and procedures, oneon-one and/or group counseling, technical assistance, business mentoring and micro lending. Clients are then able to develop business plans, and acquire the necessary skills to own and operate a business successfully. The Center also offers on-going technical assistance to clients, including linkages with other entrepreneurs, bankers, government agencies and individuals who can provide additional support or resources necessary for their continued growth and 35

BUSINESS CONSULTING development, and enable them to participate fully in the revitalization of the economy, including the key contribution of job creation. Program Description: Minority & Women Business Enterprise Development Center A program funded by Empire State Development (known as the Entrepreneurial Assistance Program). This program provides comprehensive technical assistance to minorities, minority group members, women and dislocated workers seeking to start or expand their own businesses. Services are provided through, but not limited to: Educational workshops Startup counseling Management assistance Business plan development Financial assessment Marketing and sales counseling Loan application and financial assistance Women/Minority Business Enterprise Technical Assistance and Consulting Program Description: A program funded by the City of Rochester to provide a wide range of business consulting services to clients through workshops, seminars, one-on-one consultations, as required, in the areas of bid estimating, proposal writing, skills training and education, office support services, and assistance in obtaining NYS MWBE certification. The above services enable clients to obtain and perform work in their field or expertise and to develop into bonafide competitors with majority businesses. 36

BUSINESS CONSULTING 65 Franklin St., 11 th Floor Buffalo, NY 14202 Phone - (716) 842-7090 Fax - (716) 854-9119 www.verizon.com Verizon Communications Verizon Communications is a global communications corporation that provides a full range of services. Its department of Community Affairs provides economic development information on fiber optic infrastructure and digital switch capabilities. Technical assistance is available in regard to: expansive fiber optic infrastructure, high-speed video network, feature rich digital switches, and customized services. Services: Long distance service Local & Regional High-speed Internet access Voice and Digital services Internet service Clifford N. Crooks Service Center 355 Harlem Rd. West Seneca, NY 14224 Phone (716) 821-7196 Fax (716) 821-7082 Western New York Regional Education Center for Economic Development The Western New York Regional Education Center for Economic Development is an agency designated by the State Education Department to coordinate the resources of the State s occupational education system with employment and training programs. The Center administers and monitors grants to educational agencies for the provision of customized training to business and industry. 37

BUSINESS CONSULTING Baird Research Park 1576 Sweet Home Road Amherst, NY 14228 Phone (716) 636-3626 Fax (716) 636-3630 www.wnytdc.com Western New York Technology Development Center The Western New York Technology Development Center, Inc. (TDC) is a worldclass consulting company working since 1982 to transform WNY business. Operating as a private, not-for-profit corporation, the TDC s mission is to strengthen, expand and diversify the manufacturing and technology base in Western New York State. The TDC provides WNY manufacturers and technology-based businesses with hands-on assistance in areas such as lean manufacturing, executive coaching, marketing and strategic planning, business intelligence, business valuations, quality systems, information technology support, and anew technology adoption. The TDC supports the creation and growth of new technology-based businesses in WNY through access to venture capital, business planning, and a loaned executive program. The sharing of best business practices is one of TDC s key goals. This is accomplished by knowledge and skills transfer through seminars and workshops. TDC programs are supported in part by the New York State office of Science, Technology & Academic Research and the National Institute of Standards and Technology s Manufacturing Extension Partnership. 38

BUSINESS CONSULTING Baird Research Park 1576 Sweet Home Road Amherst, NY 14228 Phone (716) 636-3626 Fax (716) 636-3630 http://wnyva.hypermart.net Western New York Venture Association Services: Fees: Western New York Venture Association is a non-profit organization dedicated to providing a business opportunity and investment forum to the Niagara Region. The Association holds a series of networking meetings throughout the year to facilitate the exchange of information between investors and entrepreneurs. Networking meetings provide entrepreneurs an opportunity to present their business plans to interested investors in a public forum. Entrepreneurs also receive valuable coaching and feedback about their business plans. Whether growing or selling an existing company or launching a new one, attending these meetings enables business owners to network and potentially attract investment capital or find buyers. Annual membership fees are $50 for individuals and $250 for corporate sponsors. Meetings are free for members and non-members can attend for a charge of $20. 2800 Church Rd. North Tonawanda, NY 14120 Phone (716) 694-6680 Fax (716) 692-4462 Wheatfield Economic Development Committee The Wheatfield Economic Development Committee markets the Town of Wheatfield for industrial and commercial growth. The Town offers quality industrial parks and multi-tenant facilities to suit every industrial need. Wheatfield offers ideal sites for industrial, commercial and residential development, as well as easy access to Niagara County, Erie County and Canada. 39

BUSINESS CONSULTING 665 Main Street, Suite 200 Buffalo, NY 14203 Phone (716) 852-7160 Fax (716) 852-2761 www.wtcbn.org World Trade Center Buffalo Niagara Services: Programs: The World Trade Center Buffalo Niagara (WTCBN) is a private, not-for-profit organization assisting companies in the Niagara Peninsula of Ontario and in Western New York to successfully develop and execute international trade strategies with an emphasis on global business development, trade education, and investment activity. The WTCBN provides the tools necessary for success in international trade including: Education Traders program series; seminars and workshops Online databases and country files Connection Networking opportunities Reciprocal membership to over 300 World Trade Centers Provide trade leads Coordination WTCBN can act as a liaison in order to coordinate with other government and community organizations Strategy Utilize WTCBN staff to research questions, define and analyze opportunities, and establish international trade strategy Execution Through its outsourcing services, the WTCBN can assist those who require additional support to execute a business plan or fulfill a particular objective 40

BUSINESS CONSULTING http://www.ywca.org/ YWCA The YWCA offers various services, such as domestic violence services and shelters, school age child day care, and career and casual pre-owned clothing shop. YWCA of Elmira & the Twin Tiers 211 Lake St. Elmira, NY 14901-3193 Phone - (607) 733-5575 Fax - (607) 733-9524 YWCA of Genesee County 301 North St. Batavia, NY 14020 Phone (585) 343-5808 Fax (585) 343-0143 Domestic Violence Hotline (585) 343-7513 YWCA of Jamestown 401 N. Main St. Jamestown, NY 14701-5090 Phone - (716) 488-2237 Fax - (716) 484-1752 YWCA of Niagara 32 Cottage St. Lockport, NY 14094-3661 Phone - (716) 433-6714 Fax - (716) 433-1929 YWCA of Rochester & Monroe 175 N. Clinton Ave. Rochester, NY 14604-1199 Phone - (585) 546-5820 Fax - (585) 546-1077 YWCA of Tonawandas 49 Tremont St. North Tonawanda, NY 14120-5889 Phone - (716) 692-5580 Fax - (716) 694-4550 YWCA of Western New York 190 Franklin St. Buffalo, NY 14202-2462 Phone - (716) 852-6120 Fax - (716) 852-1629 www.ywca-wny.org YWCA of Westfield 58 S. Portage St. Westfield, NY 14787-1411 Phone - (716) 326-2011 Fax - (716) 326-2012 41

Chambers of Commerce As of 1999, there are 9.1 million womenowned businesses in the U.S., employing over 27.5 million people and generating over $3.6 trillion in sales. From the National Foundation for Women Business Owners website 43

CHAMBERS OF COMMERCE Chambers of Commerce Chambers of Commerce are private, non-profit membership associations to benefit members by promoting business investment, residential growth, community awareness, education, tourism and industrial redevelopment. While each chamber has its own programs, most offer : Networking opportunities and other special events Business marketing and promotion Small business workshops, seminars and counseling Governmental legislation representation Business assistance centers Zoning assistance Group rate insurance plans Discounts on phone service and on other member services The following is a list of all the Chambers of Commerce in the 14 county region: Akron Chamber of Commerce 49 Main St. Akron, NY 14001 Phone (716) 542-4050 Fax (716) 542-4050 Alden Chamber of Commerce P.O. Box 149 Alden, NY 14004-0149 Phone (716) 937-6177 www.aldenny.org Amherst Chamber of Commerce 325 Essjay Rd., Suite 200 Williamsville, NY 14221 Phone (716) 632-6905 Fax (716) 632-0548 www.amherst.org Arcade Area Chamber of Commerce 278 Main St. Arcade, NY 14009 Phone (716) 492-2114 Fax (716) 492-2114 Avon Chamber of Commerce 74 Genesee St. Avon, NY 14414 Phone (585) 226-8000 44 Brighton Chamber of Commerce 2604 Elmwood Ave. Rochester, NY 14618 Phone (585) 251-3587 Fax (585) 473-5488 Brockport Chamber of Commerce P.O. Box 119 Brockport, NY 14420 Phone (585) 637-8684 Fax (585) 637-7389 Buffalo Niagara Partnership 665 Main Street Buffalo, NY 14203-1487 Phone (716) 852-7100 Fax (716) 852-2761 www.thepartnership.org Canandaigua Chamber of Commerce 113 S. Main St. Canandaigua, NY 14424 Phone (585) 394-4400 Fax (585) 394-4546 www.canandaigua.com/chamber

CHAMBERS OF COMMERCE Chautauqua Co. Chamber of Commerce 212 Lake Shore Drive West Dunkirk, NY 14048 Phone 716-366-6200 Fax 716-366-4276 Cheektowaga Chamber of Commerce 2875 Union Rd. Cheektowaga, NY 14227 Phone (716) 684-5838 Fax (716) 684-5571 www.cheektowaga.org Churchville Chamber of Commerce 19 South Main St. Churchville, NY 14428 Phone (585) 293-1111 Clarence Chamber of Commerce 8975 Main St. Clarence, NY 14031 Phone (716) 631-3888 Fax (716) 631-3946 www.clarence.org Clyde Chamber of Commerce PO Box 69 Clyde, NY 14433 Phone (315) 923-7037 Fax (315) 923-9862 Dansville Area Chamber of Commerce P.O. Box 105 Dansville, NY 14437 Phone (585) 335-6920 Fax (585) 335-3480 East Rochester Business Association 154 West Commercial St. East Rochester, NY 14445 Phone (585) 475-1850 Fax (585) 475-1871 Eden Chamber of Commerce 8584 South Main St., P.O. Box 2 Eden, NY 14057 Phone (716) 992-4799 Fax (716) 992-4799 Ellicottville Chamber of Commerce P.O. Box 456 Ellicottville, NY 14731 Phone (716) 699-5046 Fax (716) 699-5637 Evans-Brant Chamber of Commerce P.O. Box 256 Derby, NY 14047 Phone (716) 947-4225 Fax (716) 947-4225 Fredonia Chamber of Commerce 5 East Main St. Fredonia, NY 14063 Phone (716) 679-1565 www.fredoniachamber.org Findley Lake Chamber of Commerce P.O. Box 211 Findley Lake, NY 14736 Phone (716) 769-7609 Fax (716) 769-7190 Genesee County Chamber of Commerce 210 East Main St. Batavia, NY 14020 Phone (585) 343-7440 Fax (585) 343-7487 www.geneseeny.com/chamber Geneva Area Chamber of Commerce 121 Bennett St. Geneva, NY 14456 Phone (315) 789-1776 Fax (315) 789-3993 www.genevany.com Gowanda Area Chamber of Commerce P.O. Box 45 Gowanda, NY 14070 Phone (716) 532-2834 Fax (716) 532-2834 www.gowandachamber.org 45

CHAMBERS OF COMMERCE Grand Island Chamber of Commerce 1980 Whitehaven Rd. Grand Island, NY 14072 Phone (716) 773-3651 Fax (716) 773-3316 www.gichamber.org Greater Corning Area Chamber of Commerce 1 Baron Steuben Place Corning, NY 14830-2688 Phone (607) 936-4686 Fax (607) 936-4685 www.corningny.com Greater East Aurora Chamber of Commerce 431 Main St. East Aurora, NY 14052-1783 Phone (716) 652-8444 Fax - (716) 652-8384 www.eanycc.com Greater Albion Chamber of Commerce 100 N. Main Street Albion, NY 14411 Phone (585) 589-7727 Fax (716) 589-7727 www.iinc.com/albionchamber/ Greater Bath Area Chamber of Commerce 10 Pulteney Square Bath, NY 14810 Phone (716) 649-7917 Fax (716) 649-6362 www.hamburg-chamber.org Greater Olean Area Chamber of Commerce 120 North Union St. Olean, NY 14760 Phone (716) 372-4433 Fax (716) 372-7912 www.oleanny.com Greater Rochester Metro Chamber of Commerce 55 St. Paul St. Rochester, NY 14604 Phone (585) 454-2220 Fax (585) 263-3679 www.rnychamber.com Greater Warsaw Chamber of Commerce P.O. Box 221 Warsaw, NY 14569 Phone (585) 786-3730 Fax (585) 786-5159 Greece Chamber of Commerce 1100 Long Pond Rd., Suite 206 Rochester, NY 14626 Phone (585) 227-7272 Fax (585) 227-7275 www.greecechamber.org Hamburg Chamber of Commerce 8 South Buffalo St. Hamburg, NY 14075 Phone (716) 649-7917 Fax (716) 649-6362 Hammondsport Chamber of Commerce 47 shethar St., P.O. Box 539 Hammondsport, NY 14840 Phone (607) 569-2989 www.hammondsport.org Honeoye Area Chamber of Commerce P.O. Box 305 Honeoye, NY 14471 Phone (585) 229-4564 Hornell Area Chamber of Commerce 40 Main St. Hornell, NY 14843 Phone (607) 324-0310 Fax (607) 324-3776 www.hornellny.com 46

CHAMBERS OF COMMERCE Kenmore-Town of Tonawanda Chamber of Commerce 3411 Delaware Ave. Kenmore, NY 14217 Phone (716) 874-1202 Fax (716) 874-3151 www.ken-ton.org Lackawanna Area Chamber of Commerce 638 Ridge Road Lackawanna, NY 14218 Phone (716) 823-8841 Fax (716) 823-8848 Sunnylany@aol.com Lancaster Area Chamber of Commerce 39 Central Ave., P.O. Box 284 Lancaster, NY 14086 Phone (716) 681-9755 Fax (716) 684-3385 www.delchamber.org Livingston County Chamber of Commerce 4560 Millennium Dr. Geneseo, NY 14454 Phone (585) 243-2222 Fax (585) 243-4824 www.livchamber.com Lyons Chamber of Commerce P.O. Box 39 Lyons, NY 14489 Phone (315) 946-6285 Mayville/Chautauqua Chamber of Commerce (See Chautauqua Co. Chamber listing) Medina Chamber of Commerce 433 Main St. Medina, NY 14103-1416 Phone (585) 798-4371 Fax (585) 798-4371 Niagara USA Chamber Niagara Falls Office 345 Third Street, Suite 500 Niagara Falls, NY 14303 Phone (716) 285-9141 Fax (716) 285-0941 Lockport Office 151 West Genesee Street Lockport, NY 14094 Phone (716) 433-3828 Fax (716) 433-1154 Ontario Chamber of Commerce P.O. Box 100 Ontario, NY 14519-0100 Phone (315) 524-5886 Fax (315) 524-9709 Orchard Park Chamber of Commerce 4211 North Buffalo St. Orchard Park, NY 14127 Phone (716) 662-3366 Fax (716) 662-5946 www.orchardparkchamber.com Orleans County Chamber of Commerce 508 Main St. Medina, NY 14103 Phone (585) 798-4287 Fax (585) 798-4371 www.medina-ny.com/chamber Painted Post Board of Trade P.O. Box 128 Painted Post, NY 14870-0128 Phone (607) 937-6162 Fax (607) 937-6188 Perinton Chamber of Commerce PO Box 413 Fairport, NY 14450 Phone (585) 586-9840 Fax (585) 586-9840 Perry Chamber of Commerce P.O. Box 35 Perry, NY 14530 Phone (585) 237-5040 Fax (585) 237-2277 www.virtualtech.com/perrycc Phelps Chamber of Commerce P.O. Box 1 Phelps, NY 14532 Phone (315) 548-5481 47

CHAMBERS OF COMMERCE Pittsford Chamber of Commerce P.O. Box 576 Pittsford, NY 14534 Phone (585) 234-0308 Pittsford Village Business Association P.O. Box 523 Pittsford, NY 14534 Phone (585) 383-1210 Rush Business Association P.O. Box 254 Rush, NY 14534 Phone (716) 535-1060 Salamanca Chamber of Commerce 796 Broad St. Salamanca, NY 14779 Phone (716) 945-2034 Fax (716) 945-2034 Schuyler Chamber of Commerce 100 North Franklin St. Watkins Glen, NY 14891 Phone (607) 535-4300 Fax (607) 535-6243 Scottsville Wheatland Business Association P.O. Box 222 Scottsville, NY 14546 Phone (585) 889-1361 Spencerport Chamber of Commerce P.O. Box 7 Spencerport, NY 14559 Phone (585) 349-1488 Springville Chamber of Commerce PO Box 310 23 North Buffalo St. Springville, NY 14141-0310 Phone (716) 592-4746 Fax (716) 592-4746 www.springvillechamber.com Chamber of Commerce of the Tonawandas 15 Webster St. North Tonawanda, NY 14120 Phone (716) 692-5120 Fax (716) 692-1867 48 Victor Chamber of Commerce 31 East Main St., P.O. Box 86 Victor, NY 14564 Phone (585) 742-1476 Fax (585) 924-0523 Webster Chamber of Commerce 26 East Main St. Webster, NY 14580 Phone (585) 265-3960 Fax (585) 265-3702 www.websterchamber.com Wellsville Area Chamber of Commerce 114 North Main St. Wellsville, NY 14895 Phone (716) 593-5080 Fax (716) 593-5088 West Seneca Chamber of Commerce 950-A Union Rd. West Seneca, NY 14224-3432 Phone (716) 674-4900 Fax (716) 674-5846 www.westseneca.org Williamson Chamber of Commerce 3740 Rte. 104 Williamson, NY 14589 Phone (315) 589-2020 Fax (315) 589-9682 Wyoming County Chamber of Commerce 6470 Route 20A, Ste 2 Perry, NY 14530-9798 Phone (585) 237-0230 Fax (585) 237-0231 www.wycochamber.org Yates County Chamber of Commerce 2375 Rte. 14A Penn Yan, NY 14527 Phone (315) 536-3111 Fax (315) 536-3791 www.yatesny.com

Libraries Between 1987 and 1999 the number of women-owned firms increased by 103% nationwide, employment increased by 320% and sales grew by 436%. From the National Foundation for Women Business Owners website 49

LIBRARIES 50 College and University Libraries College and university libraries and research centers are excellent places to obtain a variety of business information. Most of these institutions offer a business degree and consequently have materials to support their curriculum. Unlike public libraries, resources may not be checked out except by students, although there may be some exceptions. There are many reference materials and other resources such as books, CD-ROMs, directories, and periodicals, that may be used in-house. These libraries contain a wealth of information on a variety of business topics relevant to the small business entrepreneur. Alfred State College Daemen College Hinkle Memorial Library Marian Library Alfred, NY 14802 4380 Main St. Phone (607) 587-4313 Amherst, NY 14226 www.alfredstate.edu/library/library.htm Phone (716) 839-8243 www.daemen.edu Alfred University Herrick Memorial Library Erie Community College City Alfred, NY 14802 Library Resource Center Phone (607) 871-2184 121 Ellicott St. Fax (607) 871-2992 Buffalo, NY 14203 www.alfred.edu Phone (716) 851-1074 www.ecc.edu Buffalo State College E.H. Butler Library Erie Community College - North 1300 Elmwood Ave. Richard R. Dry Memorial Library Buffalo, NY 14222 6205 Main St. Phone (716) 878-6313 Williamsville, NY 14221 www.buffalostate.edu Phone (716) 851-1273 www.ecc.edu Canisius College Andrew L. Bouwhuis Library Erie Community College - South Buffalo, NY 14208 Library Resource Center Phone (716) 888-2910 4041 Southwestern Blvd. Fax (716) 888-2887 Orchard Park, NY 14127 www.canisius.edu Phone (716) 851-1772 www.ecc.edu Corning Community College Houghton Library Finger Lakes Community College 1 Academic Dr. Meder Library Corning, NY 14830 4355 Lake Shore Dr. Phone- (607) 962-9251 Canandaigua, NY 14424 www.corning-cc.edu Phone (585) 394-3500 www.flcc.edu D Youville College Library 320 Porter Ave. Buffalo, NY 14201 Phone (716) 881-7618 www.dyu.edu

LIBRARIES Genesee Community College Monroe Community College O Connell Library Leroy V. Good Library 1 College Rd. 1000 E. Henrietta Rd. Batavia, NY 14020 Rochester, NY 14623 Phone (585) 345-6834 Phone (585) 292-2319 Fax (585) 343-0433 www.monroecc.edu www.sunygenesee.cc.ny.us Nazareth College Hilbert College Wilmot Library McGrath Library 4245 East Ave. 5200 South Park Ave. Rochester, NY 14618 Hamburg, NY 14075 Phone (585) 389-2137 Phone (716) 649-7900 www.naz.edu www.hilbert.edu Niagara County Community College Hobart and William Smith Colleges Library Learning Center Warren Hunting Smith Library 3111 Saunders Settlement Rd. 334 Pulteney St. Sanborn, NY 14132 Geneva, NY 14456 Phone (716) 614-6222 Phone (315) 781-3550 Fax (716) 614-6816 www.hws.edu www.niagaracc.suny.edu Houghton College Library Niagara University Library 1 Willard Ave. Niagara University, NY 14109 Houghton, NY 14744 Phone (716) 286-8000 Phone (585) 567-9245 Fax (716) 286-8030 www.houghton.edu www.niagara.edu Jamestown Community College Hultquist Library 525 Falconer St. 2301 Westside Dr. Jamestown, NY 14701 Rochester, NY 14624 Roberts Wesleyan College Sprague Library Phone (716) 665-5220 Phone (585) 594-6280 www.sunyjcc.edu www.rwc.edu Keuka College Rochester Institute of Technology Lightner Library Wallace Library North St. One Lomb Memorial Dr. Keuka Park, NY 14478 Rochester, NY 14623 Phone (315) 279-5632 Phone (585) 475-2563 www.keuka.edu www.rit.edu Medaille College Library St. Bonaventure University 18 Agassiz Circle Friedsam Memorial Library Buffalo, NY 14214 St. Bonaventure, NY 14778 Phone (716) 884-3281 Phone (716) 375-2164 www.medaille.edu www.sbu.edu 51

LIBRARIES St. John Fisher College Lavery Library 3690 East Ave. 1 College Circle Rochester, NY 14618 Geneseo, NY 14454 SUNY College at Geneseo Milne Library Phone (585) 385-8141 Phone (585) 245-5594 www.sjfc.edu www.geneseo.edu SUNY at Buffalo Trocaire College Lockwood Library Rachel R. Savarino Library Business and Govt. Docs. 360 Choate Avenue Buffalo, NY 14260 Buffalo, NY 14220-2094 Phone (716) 645-2821 Phone (716) 826-1200 X1234 www.buffalo.edu www.trocaire.edu/library University of Rochester SUNY College at Brockport Rush Rhees Library Drake Memorial Library 755 Library Rd. Brockport, NY 14420 Rochester, NY 14627 Phone (585) 395-2760 Phone (585) 275-4478 www.brockport.edu www.rochester.edu SUNY College at Fredonia Villa Maria College Library Reed Library 240 Pine Ridge Rd. Fredonia, NY 14063 Buffalo, NY 14225 Phone (716) 673-3222 Phone (716) 896-0700 www.fredonia.edu www.villa.edu 52

LIBRARIES Public Libraries Public libraries contain a variety of resources, including books for circulation and reference, CD- ROMs, trade directories, and periodicals, all of which can provide a variety of business information. There are many materials relevant to small business, such as books on writing business plans, starting a business, demographic data, franchising, and financial sources. There are many resources concerning accounting, banking, insurance, investments, real estate, marketing, sales, management and other general business topics. Public libraries are free, however there may be fees for printing services. Below are the largest public libraries in each respective county. These libraries are a good place to start to find relevant business information, or to find a library branch closer to your area or more suitable to your needs. Buffalo & Erie County Public Library Newark Public Library 1 Lafayette Square 121 High St. Buffalo, NY 14203 Newark, NY 14513 Phone (716) 858-8900 Phone (315) 331-4370 Fax (716) 858-6211 Fax (315) 331-0552 www.newark.pls-net.org Corning Area Public Library 300 Civic Center Niagara Falls Public Library Corning, NY 14830 1425 Main St. Phone (607) 936-3713 Niagara Falls, NY 14305 Phone (716) 286-4881 www.niagarafallspubliclib.org Dansville Public Library 200 Main St. Olean Public Library Dansville, NY 14437 134 Second Street Phone (585) 335-6720 Olean, NY 14760 Fax (585) 335-6133 Phone (716) 372-0200 dansville.lib.ny.us Fax (716) 372-8651 www.oleanlibrary.org David A. Howe Public Library 155 N. Main St. Penn Yan Public Library Wellsville, NY 14895 214 Main St. Phone (716) 593-3410 Penn Yan, NY 14527 Fax (716) 593-4176 Phone (315) 536-6114 Fax (315) 536-0131 Geneva Free Library www.pypl.org 244 Main St. Geneva, NY 14456 Richmond Memorial Public Library Phone (315) 789-5303 19 Ross St. Fax (315) 789-9835 Batavia, NY 14020 www.geneva.pls-net.org Phone (716) 343-9550 Fax (716) 344-4651 James Prendergast Public Library 509 Cherry St. Jamestown, NY 14707 Phone (716) 484-7135 53

LIBRARIES Rochester Public Library Warsaw Public Library Bausch & Lomb Public Library Building 130 N. Main Street Business & Government Division Warsaw, NY 14569 115 South Avenue Phone (585) 786-5650 Rochester, NY 14604 Fax (585) 786-8706 www.rochester.lib.ny.us www.warsaw.pls-net.org Swan Library 4 N. Main St. Albion, NY 14411 Phone (585) 589-4246 Fax (585) 589-2473 54

Professional Associations As of 1999, women-owned firms accounted for 38% of all firms in the United States. From the National Foundation for Women Business Owners website 55

PROFESSIONAL ASSOCIATIONS 9100 Ward Parkway Kansas City, MO 64114 Phone (816) 361-6621 Fax (816) 361-4991 www.abwa.org American Business Women s Association The American Business Women s Association (ABWA) brings together women of diverse occupations and provides opportunities for them to help themselves and others grow personally and professionally through leadership, business skills development, networking support and national recognition. Membership benefits include Women in Business national magazine, corporate sponsor discounts, conferences and conventions. The Company Connection is an add-on membership product designed to meet the specific needs of women entrepreneurs. 216 E. 45 th Street New York, NY 10017 Phone (917) 368-6100 Fax (212) 986-7114 e-mail info@awed.org American Woman s Economic Development Corporation The American Woman s Economic Development Corporation (AWED) is a membership economic development corporation. AWED offers fee-based training, counseling and support services for women entrepreneurs in key areas of business operation. Telephone counseling makes AWED resources available outside the New York City area. 56

PROFESSIONAL ASSOCIATIONS P.O. Box 49368 Los Angeles, CA 90049 Phone (213) 624-8639 Association of Black Women Entrepreneurs, Inc. Formed in 1984, The Association of Black Women Entrepreneurs (ABWE) is a national, non-profit educational, business organization whose goal is to increase the number of small business women and all persons interested in our programs and publications. ABWE is concerned with business education, business development, mentoring and special assistance through our Win Tech Internship Program. ABWE actively supports college and high school career/business programs/students. 741 Delaware Avenue Buffalo, NY 14209 Phone (800) 828-5000 Fax (716) 883-5349 www.upstateny.bbb.org Better Business Bureau/Fair Business Council Serving Upstate New York The Better Business Bureau (BBB) is an independent, non-profit organization that works to combat consumer fraud and maintain ethical practices in the advertising and selling of products and services. The BBB is supported by over 4,500 business and professional service providers. Member businesses: Adhere to the highest moral and ethical business standards Provide honest advertising, contracts, guarantees and other representations Will work with their customers and the Fair Business Council to resolve customer concerns in a prompt and equitable manner 57

PROFESSIONAL ASSOCIATIONS 152 Washington Ave. Albany, NY 12210 Phone (518) 465-7511 Fax (518) 465-4389 www.bcnys.org Business Council of New York State The Business Council of New York State is a private sector lobbying group for New York State businesses. It is a statewide association of over 4,000 member businesses, working together with government to create an economic renaissance for New York State and its people. It keeps track of New York State government, politics and legislation affecting business. There are member discounts, education and networking opportunities, and various publications and communications. 1990 M Street, NW, Suite 700 Washington, DC 20036 Phone (800) 48-WOMEN Fax (202) 833-1808 www.bwni.com Business Women s Network The Business Women s Network (BWN) was designed to encourage communication and networking between the top businesswomen s organizations in the United States. BWN enables two million business women in corporate America to find information, network, procure financing and stay abreast of an ever-changing women s business climate through publications, an extensive information database, and a knowledgeable, professional staff. BWN is dedicated to the promotion of business and professional women by providing assistance to corporations, businesswomen s organizations, and state and federal agencies. They strive to be the authority on issues affecting business women and the growth of women-owned businesses. Its annual event in October is the highlight that gathers an average of 3,000 women from across the world. 58

PROFESSIONAL ASSOCIATIONS 1411 K Street, N.W., Suite 1350 Washington, DC 20005-3407 Phone (202) 638-3060 Fax (202) 638-3064 www.womensbusinessresearch.org Center for Women s Business Research Center for Women s Business Research, founded as the National Foundation for Women Business Owners (NFWBO), is the premier source of information and statistics on women business owners and their enterprises worldwide. It is a nonprofit research organization. The Center s mission is to strengthen women business owners and their enterprises through conducting research, sharing information, and increasing knowledge. 135 West 50 th St., 16 th Floor New York, NY 10020 Phone (800) 927-6233 Fax (212) 445-6228 www.nafe.com National Association for Female Executives The National Association for Female Executives (NAFE) is a networking and professional development organization offering contacts and support across the country through its extensive network of local member groups. NAFE offers an array of member benefits, including conferences, access to loan and venture capital funds, career assistance and a free subscription to Executive Female magazine. It also offers member benefit programs dealing with financial services, discount purchasing and services, and insurance and health benefits. 59

PROFESSIONAL ASSOCIATIONS PO Box 612067 DFW Airport, TX 75261-2067 Phone (800) 232-6273 Fax (800) 551-4446 www.nase.org National Association for the Self Employed This association has a full-time staff dedicated to negotiating deals with highvalue benefits such as financial services and health care, publications, travel savings and other discounts. Members also receive the Association newspaper, Self-Employed America. 8600 W. 95 th Street, Ste 102A Overland Park, KS 66212 Phone (816) 421-3335 Fax (816) 421-3336 or 913-492-8624 National Association of Minority Women in Business This membership organization is dedicated to the professional and personal development of minority women in the business world. It offers workshops and seminars for women and also provides other services for membership. 60

PROFESSIONAL ASSOCIATIONS 1100 Wayne Ave., Suite 830 Silver Spring, MD 20910 Phone (301) 608-2590 www.nawbo.org National Association of Women Business Owners National Association of Women Business Owners (NAWBO) is the only duesbased national organization representing the interests of all women entrepreneurs. Membership is open to sole proprietors, partners and corporate owners with dayto-day management responsibilities. NAWBO seeks to: Strengthen the wealth creating capacity of its membership and promote economic development Create innovative and effective changes in the business culture Build strategic alliances, coalitions and affiliations Transform public policy and influence opinion makers NAWBO benefits help run a business more efficiently, more effectively, and more profitably. It offers many partner and vendor discounts and specials, networking with local and national members, educational opportunities, public policy representation, and national and international affiliations. Local Chapters: Niagara Frontier Chapter Rochester Chapter P.O. Box 807 2680 Ridge Rd. West, Suite 203A Getzville, NY 14068 Rochester, NY 14626 Phone (716) 689-7590 Phone (585) 554-4729 P.O. Box 700728 Dallas, TX 75370 Phone (800) 456-0440 Fax (972) 960-9149 www.nationalbusiness.org National Business Association The National Business Association provides entrepreneurs and small business owners with an array of services and products to help run businesses more effectively. Services offered include business management and financial planning, education, health, and lifestyle management. Products range from productivity software to financial products and travel discounts. Members also receive the National Business News newsletter. 61

PROFESSIONAL ASSOCIATIONS 20 East Circle Dr., Suite 190 Athens, OH 45701 Phone (740) 593-4331 Fax (740) 593-1996 www.nbia.org National Business Incubation Association Business incubators are facilities set up to provide small start-up enterprises with affordable space, support services and business development services, such as marketing, financing and business management. The success rate for businesses that locate in incubator facilities is much higher than that for other small businesses. The National Business Incubation Association (NBIA) is a membership organization for incubators and a good source for locating a nearby incubator. 10 Waterside Plaza, Suite 6H New York, NY 10010 Phone (212) 685-3454 National Chamber of Commerce for Women The Chamber helps women reach their business-plan goals and incomecomparison goals. The Chamber makes a variety of resources and services available to working and self-employed women. Assistance is provided through a combination of phone counseling, mentoring, free workshops, and access to information banks. 62

PROFESSIONAL ASSOCIATIONS 53 Century Blvd., Suite 250 Nashville, TN 37214 Phone (800) 274-6342 Fax (615) 872-5314 www.nfibonline.com National Federation of Independent Businesses Serving as the small business owner s political voice, the Federation represents small business interests to state and federal legislators and other decision-making bodies through lobbying efforts and research. Legislative positions of the organization are determined by a membership vote. 917 Main Street Rochester, NY 14605 Phone (585) 271-7360 X310 Fax (585) 271-3512 www.rochesterbba.com Rochester Black Business Association Programs: The Black Business Association (RBBA) works to provide an environment that facilitates networking opportunities for African-American Businesses in the Greater Rochester Community. Through its membership of successful, growing and skilled African American companies, RBBA links with major Rochester corporations to fortify the community efforts to develop diverse economic prosperity. Monthly Networking and Business Development Meetings These meetings informally bring RBBA companies to the table with buyers from Rochester s largest companies. At these meetings, corporate buyers and RBBA company representatives collaborate to exchange buy/sell information as well as conduct the general business of the organization. Buyer/Seller Matchmaker Program A structured program that allows two major corporations to present information to M/WBE companies on how to do business with those companies and to inform the M/WBE companies what services and goods are needed by the corporate companies. Although only two major corporations deliver presentations, buyers from many other companies attend and seek suppliers. Additionally, two minority companies present to the corporate buyers information related to their companies and the scope of their goods and services offered. All M/WBE companies are invited to attend these matchmakers. 63

PROFESSIONAL ASSOCIATIONS The Annual Spring Luncheon Provides a vehicle to share in and acknowledge the successes of RBBA members and the contributions of corporations that support RBBA. The luncheon helps build public awareness of the RBBA, its members and its programs. 1530 East Avenue Rochester, NY 14610 Phone (585) 271-4182 Fax (585) 271-7159 www.rwn.org Rochester Women s Network The Rochester Women s Network was formed in 1978 and continues today as the largest women s network in the country with almost 800 professional and executive members. The mission of the network is to foster growth and advancement of women in the workplace and give members an opportunity to support one another personally and professionally. Approximately one-fourth of the members are business owners. Greater Rochester Metro Chamber of Commerce 55 St. Paul St. Rochester, NY 14604 Phone (585) 454-2220 Fax (585) 263-3679 www.grwc.com Women s Council of Greater Rochester It shall be the purpose of The Council to enhance the opportunities and knowledge of business and professional women in the civic, commercial, cultural and educational interests of the Greater Rochester Area. Members are committed to working in partnership and acting as catalysts for each other to pursue an ongoing journey of professional excellence. 64

PROFESSIONAL ASSOCIATIONS 53 West Jackson St., Suite 205 Chicago, IL 60604 Phone (800) 222-4943 Fax (312) 431-1469 infonews.com/franchise/wif Women in Franchising This organization serves as an information resource for women interested in franchising. For a small fee, your expertise and franchise interests will be matched with companies that are interested in women franchisees. 65

Websites Most women business owners surveyed from around the world are strong users of information technology: 95% of women entrepreneurs in Argentina use computers in their businesses; 93% in the United States; 81% in Ireland; and 60% in Finland. From various surveys conducted by or in consultation with NFWBO 67

WEBSITES Websites American Business Women s Association www.abwahq.org The American Business Women s Association is a membership organization formed to bring together businesswomen of diverse occupations and to provide opportunities for them to grow professionally and personally. This website contains articles from their Women in Business publication. It also lists membership benefits as well as educational programs and leadership opportunities the organization provides. Biztalk www.biztalk.com The Biztalk website contains articles and columns on various topics relevant to small business entrepreneurs. It contains sections on news, finance, law, politics, tips, and technology. Business Owner s Toolkit www.toolkit.cch.com This site bills itself as Total know-how for small business. It contains various business tools including step-by-step checklists, model business plans, forms and other documents. It also contains the SOHO Guidebook, which contains sections on Starting Your Business, Planning Your Business, Getting Financing for Your Business, and much more. Business Resource Center www.morebusiness.com This page contains information on starting and running a business, current business news, and product reviews. It also contains templates and worksheets for business agreements, business plans, marketing plans and business checklists. 68

WEBSITES Empire State Development Corporation www.empire.state.ny.us This is the website of the state agency for economic development. Here you can gather information on topics such as: minority and women s business, financial services, technical assistance, planning, and economic development zones to name a few. You can also find statistical information and contacts. ENTERWeb The Enterprise Development Website www.enterweb.org ENTERWeb is an information clearinghouse on enterprise development, entrepreneurship, business, and finance. The main focus is on micro, small and medium scale enterprises, cooperatives, and community economic development. They also list and rate other Internet resources. Entrepreneur Magazine s Small Business Square www.entrepreneurmag.com This site contains articles from various Entrepreneur publications such as Entrepreneur Magazine, Business Start-Ups, HomeOffice, and Entrepreneur International. It also contains sections on Money, Startup, HomeBiz, Franchise, Management and Technology. Also, check out the smallbizbooks.com link, (www.smallbizbooks.com). This service of Entrepreneur Magazine is a good source for expert advice and information publications on starting, running, and growing your small business. EntreWorld www.entreworld.org EntreWorld is a collaborative project created and maintained by real-world entrepreneurs, leaders in the field of entrepreneurship and coordinated by the Kauffman Center for Entrepreneurial Leadership. EntreWorld is an online information resource for entrepreneurs that provides highly filtered information divided into three categories: Starting Your Business, Growing Your Business, and Supporting Entrepreneurship. Everywoman Opportunity Center, Inc. www.everywoman.org Everywoman Opportunity Center's web site is located at www.everywoman.org. This site is a comprehensive guide to the history, mission, sites and services of Everywoman. Additional highlights include demographics and facts about various program accomplishments and a section on feedback from employers and participants. 69

WEBSITES Inc. Online www.inc.com This website contains the contents of Inc. Magazine, one of the premier publications for entrepreneurship. It provides hands-on advice, case studies, and overviews on the state of small business. All articles, back to 1988, are available for free in the archives. Inc. Online goes beyond the print magazine to present resources and interactive networking opportunities available only on the web. Internal Revenue Service Tax Info for Business www.irs.ustreas.gov/prod/bus_info This site of the IRS contains various tax information for business. There are sections on Help for Small Business, Business Tax Kit, and downloadable tax forms. There is also a recommended reading list with IRS articles such as Tax Guide for Small Business and Starting a Business and Keeping Records. Lycos Small Business Guide www.lycos.com/sitemap.asp (click on small business) This site is an Internet search engine site and presents a sound starting point. Topics on this page include Business Opportunities, Growth, and Supplies. Community Guides on this page include subjects such as entrepreneurs, setting up a business plan, small business information and more. National Association of Women Business Owners (NAWBO) www.nawbo.org The National Association of Women Business Owners is a membership organization, therefore this website is mainly for members. However, the Visitor Site contains areas on Washington Watch, Business resources, Technology, and Lifestyle. It also contains information on NAWBO, membership benefits and how to join. National Foundation for Women Business Owners (NFWBO) www.nfwbo.org The National Foundation for Women Business Owners is the premier source of information and statistics on women business owners and their enterprises. They are a non-profit research, consulting and leadership development organization. This site contains links to NFWBO reports and statistics. 70

WEBSITES National Women s Business Council www.nwbc.gov The National Women s Business Council website contains information on the Council itself, its members, mission, objectives, and more. The newsletter of the Council is available online, as are some reports published by the Council. New York State Banking Department www.banking.state.ny.us/sbusines/sba.htm This page entitled ΑSmall Business Financing, provides an alphabetical index to most sources of governmental and private sector financial assistance for small business available in New York State. This site contains a great deal of lender information, and is extremely useful in locating financing resources. Online Women s Business Center www.onlinewbc.gov This interactive business skills training web site is dedicated to helping entrepreneurial women realize their goals and aspirations for personal and professional development. Its goal is to provide women with the information and expertise they need to plan their economic independence through owning a business of their own. Quicken.com Small Business www.quicken.com/small_business This site is a good source to track small business news and trends. It has departments for Starting a Business, Managing Your Business, Marketing, Technology and more. It also contains links to online Business Forms and a Business Owner s Handbook. Service Corps of Retired Executives (SCORE) www.score.org This website provides news articles and advice columns on small business issues. It also contains information on SCORE s counseling services and workshops, a link to get e-mail counseling from SCORE, and a page of other online business resources. 71

WEBSITES Small Business Exchange www6.americanexpress.com/smallbusiness This page is a marketing tool for American Express. It contains information on all their products and services. However, it also contains other information relevant to small business. The Information & Resources area contains sections for Buying/Selling a Business, Finding Money, Start-Up Issues and more. There are also areas for News, Advice, Tips, and Creating a Business Plan. Small Business Help Center www.smallbizhelp.net A help center for all small or home based business owners. Small Business News www.sbnpub.com This publication site contains columns chronicling business trends, government matters and legal issues. It also contains articles that outline the best practices and strategies used by businesses today. The Edward Lowe Foundation Information Services for Small Business www.lowe.org The Edward Lowe Foundation's mission is to champion the entrepreneurial spirit. It does so by providing a vast collection of business information, doing research, and offering educational seminars and conferences. There are two sections to this site, smallbiznet and Entrepreneurial Edge Online. Entrepreneurial Edge Online is a magazine site, with news and business aides such as interactive modules, financial management and assessment tools. SmallbizNet is a collection of over 4,000 documents containing information and advice needed for starting, running and growing a small business. The Small Business Advisor 72 www.isquare.com The Small Business Advisor home page is prepared and maintained by Information International. Information International is dedicated to advising and assisting individuals who are considering starting a business or who have already done so. The Advisor section provides information on start-up topics, operations, marketing, legal issues and more. Other sections include information on services, business tips, tax advice and much more.

WEBSITES The Small Business Journal www.tsbj.com This is the website of the traditional journal of the same name. The journal contains articles dealing with various small business issues. Back issues are available online and subscription information is also made available. United States Small Business Administration www.sbaonline.sba.gov This is a valuable site for any small business entrepreneur. It has a wealth of information and advice for starting, financing, or expanding your business. An extensive list of their own products and services, local contacts, and outside resources is included. Check the link to the Office of Women s Business Ownership (www.sba.gov/womeninbusiness) to get information specific to women issues. There is also information on the Women s Network for Entrepreneurial Training, a mentoring program for women entrepreneurs and business owners. Womenbiz.gov www.womenbiz.gov A valuable site for women-owned businesses selling to the government. Women Business Owners Corporation Network (WBOC) www.wboc.org The Women Business Owners Corporation has established the WBOC Network to provide critical information about corporate and government contracts and systems to women suppliers. They have streamlined the task of locating information and technical assistance about corporate and government contracting through one-stop electronic access. Yahoo! Small Business Information www.yahoo.com/business_and_economy Yahoo is a leading index on the Internet. This page is a list of all of the Small Business Information resources on the World Wide Web registered with Yahoo! Another good starting point. 73

Publications/Guides Across the world, women-owned firms typically comprise between 1/4 and 1/3 of the business population. From the National Foundation for Women Business Owners website 75

PUBLICATIONS/GUIDES Publications/Guides Books - These publications are available at public libraries and bookstores. Basic Accounting for the Small Business: Simple, Foolproof Techniques for Keeping Your Books Straight and Staying Out of Trouble, Clive G. Cornish, 1992. This book helps the business person reduce accounting costs as well as the accountant s workload. Types of sales, handling of cash, payables, expenses, payrolls, and inventories are thoroughly discussed. Includes sample financial statements. Business Capital for Women: An Essential Handbook for Entrepreneurs, Emily Card and Adam Miller, 1996. The authors explain how women can crack the boy s funding club and access the fiscal resources necessary to start and grow their own businesses. The Complete Guide to Running and Growing Your Business, Andrew J. Sherman, 1997. All of the major issues that entrepreneurs must understand in order to avoid common stumbling blocks to growth and profitability are addressed in this publication. From start-up decisions, to building the right employee and advisory team, to the art of negotiation, managing mergers, and coping with financial institutions, this guide explains how to create, manage and grow a small business. The Complete Idiot s Guide to Starting Your Own Business, Ed Paulson and Marcia Layton, 1998. This is an extensive handbook of small-business basics for those who already have the desire and drive mandatory for launching an individual commercial enterprise. This revised, time-tested bestseller offers sound advice about financing, business planning, legal issues, technology and more. Dive Right In The Sharks Won t Bite: The Entrepreneurial Woman s Guide to Success, Jane Wesman, 1997 This clear and concise blueprint provides all the practical tools needed to turn those dreams into a profitable reality. In this guide, the author offers practical insights, street-smart tactics and savvy strategies which show women how to enjoy and profit from the new career track for business success. The Enterprising Woman, Mari Florence, 1997 This book is a useful tool for women business owners. Organized by field, each chapter contains advice from experts, how-to information on the day-to-day running of a business, and inspirational profiles of successful entrepreneurs. 76

PUBLICATIONS/GUIDES The Entrepreneurial Women s Guide to Owning a Business, Entrepreneur, 1992. This is a comprehensive guide that addresses the basics for prospective and current business owners. It covers all phases of business start-up, including analyzing your readiness, researching your business idea, writing a business plan, getting capital, going to market and more. Finding Money: The Small Business Guide to Financing, Kate Lister and Tom Harnish, 1995. This book contains to-the-point insider information on how to get a loan, where to find an angel that will give you money in exchange for a piece of your company, and what it takes to get venture capital. Free Money for Small Businesses and Entrepreneurs, Laurie Blum, 1995. This source contains a widespread listing of more than six hundred private sector sources of capital for start-up, research grants and more. It includes addresses, available amounts, requirements, application and proposal guidelines and meeting strategies. The McGraw-Hill Guide to Starting Your Own Business: A Step-By-Step Blueprint for the First-Time Entrepreneur, Stephen C. Harper, 1992. This guide shows new and prospective business owners how to beat the odds and join the select few who follow their dreams to financial reward, job satisfaction and self reliance. Minding Her Own Business: The Self-Employed Woman s Guide to Taxes and Recordkeeping, Jan Zobel, 1998. All the tax and record keeping information small business owners need to know is contained in this easy-to-read, easy-to-understand book. Use this as a year-round guide to reducing taxes and avoiding audits. It includes a step-by-step worksheet for calculating quarterly estimated tax payments. The NAFE Guide to Starting Your Own Business: A Handbook for Entrepreneurial Women, Marilyn Manning and Patricia Haddock, 1995. Co-published with the National Association of Female Executives, this guide to starting a business provides guidelines for making the transition from career woman to entrepreneur, a skill assessment guide to help identify strengths and abilities, and strategies for cultivating the characteristics of successful women entrepreneurs. Sister CEO: The Black Women s Guide to Starting Her Own Business, Cheryl D. Broussard, 1997. An inspiring and highly practical guide to entrepreneurship addressed specifically to the talents, expertise and interests of African American women. It covers everything from choosing a business and overcoming emotional barriers, to raising funds and addressing legal concerns. Small Time Operator: How to Start Your Own Small Business, Keep Your Books, Pay 77

PUBLICATIONS/GUIDES Your Taxes and Stay Out of Trouble!, Bernard B. Kamoroff, 1997. Everything an aspiring entrepreneur needs to know about starting and maintaining a small business from turning a raw proposal into a workable business plan, to keeping accurate records and avoiding audits is presented in a highly readable style that has made this the best selling small-business book of all time. Start Up, William J. Stolze, 1997 An entrepreneur s guide to launching and managing a new business. Start Up Financing, William J. Stolze, 1997 An entrepreneur s guide to financing a new or growing business. The Women s Business Resource Guide, Michael Ray and Barbara Littman, 1994. This guide cites over 600 programs, organizations, contacts and publications for women interested in starting or expanding a business. The focus is primarily on programs that are available nationally and geared toward women. However, there are some state-by-state resources and some non-gender specific resources included. Guides The Credit Process: A Guide for Small Business Owners, The Federal Reserve Bank of New York, 1994. This publication offers guidance to small business owners who are seeking outside financing for the first time. The goal of this booklet is to highlight information that prospective borrowers need to know about the credit process before they apply for a loan. The sources and types of funding typically available to small businesses are covered along with a discussion of creating a business plan. Contact: The Federal Reserve Bank of New York - Public Information Department 33 Liberty Street New York, NY 10045 212-720-6134 How to Secure Financing SCORE, Visa, and Inc. magazine, 1998 This pamphlet will help you determine your financial needs, assemble a loan package, develop a strategy, and learn about alternative lending sources. Contact your local SCORE office to obtain a copy, see the SCORE listing in the Business Consulting section of this directory for contact information. This partnership of SCORE, Visa and Inc. magazine also distributes other Small-Business Guides. Access to Credit: A Guide For Lenders and Women Owners of Small Businesses The Federal Reserve Bank of Chicago and The Women s Development Center, 1996 78

PUBLICATIONS/GUIDES This guide identifies the factors that impede the loan-seeking process and formulates recommendations for successful small business lending relationships. To obtain a copy of this publication, contact: Public Information Women s Business Development Center Federal Reserve Bank of Chicago or 8 S. Michigan Ave., Suite 400 230 S. LaSalle St. Chicago, IL 60603 Chicago, IL 60604 Phone (312) 853-3477 Phone (312) 322-5112 A Guide to Starting a Business in Greater Buffalo The Buffalo Niagara Partnership, 1994 This guide contains information on starting, organizing, and financing your business. It also contains a section on taxes, licenses and regulations as well as a lengthy list of resources. It is available from the Buffalo Niagara Partnership for a small charge, see Chambers of Commerce for contact information. The Basics: A Guide for Women in Business White & Company, 1996 This guide will help you start a business or better manage your existing business. From business plans to marketing, from cash flow to financing, this guide covers the basics and provides the real life lessons of five successful women entrepreneurs. M&T Bank distributes this publication or you can contact White & Company at 1-800-742-1075 or at whiteandco@aol.com. World Market Directory Western New York International Trade Council. 1997 This directory contains information about those Western New York International Trade Council members doing business in foreign countries. Not only can you find where companies have operations, but you can determine the nature of those operations, whether the company has an office, a production facility, a subsidiary, a joint venture, a parent company, or is importing from that country. Magazines Black Enterprise P.O. Box 3009 Harlan, IA 51537-3009 Phone (800) 727-7777 www.blackenterprise.com This publication is a leading authority on business news, strategies, information and resources for African American entrepreneurs. Enterprising Women 3932 Via Valmonte Palos Verde, CA 90274 79

PUBLICATIONS/GUIDES Phone (310) 791-1020 Fax (310) 791-0120 www.iepublishers.com/ew Enterprising Women is the only national magazine written exclusively for women business owners. Entrepreneur P.O. Box 50368 Boulder, CO 80321-0368 Phone (800) 421-2300 www.entrepreneurmag.com This magazine provides information on starting and running a business. Each issue includes a section on women business owners. Inc. Magazine P.O. Box 51534 Boulder, CO 80321-1534 Phone (800) 234-0999 www.inc.com Inc. features business profiles, and articles and advice on running a business. One issue a year is devoted to women-owned businesses. Success Magazine P.O. Box 3038 Harlan, IA 51593-3038 Phone (800) 234-7324 www.successmagazine.com Success magazine is a monthly guide to building, buying, and starting a business. It contains tips, techniques and in-depth profiles. Working Woman P.O. Box 3274 Harlan, IA 51593-3274 Phone (800) 234-9675 www.workingwoman.com This magazine contains articles and resources for all working women. One issue each year features successful women entrepreneurs. Videos To Their Credit; Women-Owned Businesses, The Federal Reserve Bank of Chicago This tape stresses the need for future commercial borrowers to build a relationship with the lender 80

PUBLICATIONS/GUIDES and to have a comprehensive business plan prepared prior to approaching a lender. During the 30-minute program, various informational resources are introduced, including Women's Business Development Centers, Small Business Administration Women's Business Centers and Federal Reserve Bank's Community Affairs Offices. The videotape is available through FVS Media for a nominal fee. Please call 800-555-5471 for more information. Organizations United States Government Printing Office www.gpo.gov The United States Government Printing Office is the publishing agency for all federal government branches and agencies. The GPO publishes more than 15,000 books, pamphlets, and other government publications. Some examples are: Financial Management: How to Make a Go of Your Business, SBA, 1991. Contains information required to familiarize the small business owner-manager with the basic concepts of financial management. Handbook of Small Business Data, SBA, 1994 Offers information on such topics as: small businesses, business growth, minority-owned and women-owned businesses, and small business financing. OSHA Handbook for Small Businesses, OSHA, 1996. Provides safety and health management guidelines issued by Occupational Safety and Health Administration. It includes self-inspection checklists and a list of sources of assistance. States & Small Business: A Directory of Programs and Activities, SBA, 1993. Lists all state and local programs, agencies, laws and other activities that aid in the nurturing of small business. To receive information about these publications and others, request a catalog and a subject bibliography index from: Superintendent of Documents U.S. Government Printing Office Washington, DC 20402 The federal government is also a good source of low-cost books on marketing, procurement, accounting, taxation and other topics. To order a free catalog of business books, write to: Free Business Catalog U.S. Government Printing Office Stop SM, Room 1114 81

PUBLICATIONS/GUIDES Washington, DC 20402 Consumer Information Center The Consumer Information Center in Pueblo, Colorado, is a one-stop shopping center for federal consumer publications. The Center is a service of the United States General Services Administration and helps federal agencies and departments develop and distribute useful information to the public. It produces the Consumer Information Catalog, which lists various free and low-cost publications. There is a Small Business section in the catalog, listing such publications such as: Guide to Business Credit for Women, Minorities, and Small Businesses, FRB, 1992. This 12-page guide explains the preparation and application process necessary to obtain commercial credit. Resource Directory for Small Business Management, SBA, 1996. This 5 page bibliography lists publications and videos useful for starting and managing a successful small business. Running a Small Business, SBA, 1996 This aid discusses sales and marketing, record keeping, finding advisors, partners, personnel, patents, trademarks, copyrights and other financial concerns. Small Business Handbook: Laws, Regulations and Technical Assistance, DOL, 1993 This booklet discusses wages, overtime pay, child labor, and other labor and employment issues. Starting a Business, SBA, 1996. This free 10-page guide contains questions to ask about yourself and your business plans before you get started. It also discusses financing and types of business ownership. The catalog is available on the Internet at www.pueblo.gsa.gov, or call 1-888-878-3256 for a free copy. 82

Traditional Lenders Women-owned businesses are as financially sound and creditworthy as the typical firm in the U.S. economy, and are more likely to remain in business than the average U.S. firm. From the National Foundation for Women Business Owners website 83

TRADITIONAL LENDERS 13216 Broadway Alden, NY 14004 Phone- (716) 937-3381 Fax- (716) 937-9662 www.aldenstate.com Alden State Bank The Alden State Bank is a commercial bank offering a wide range of competitively priced services including term loans, short term financing, lines of credit, commercial mortgages, construction mortgages and accounts receivable loans. Alden State Bank also offers business checking and interest bearing deposit accounts. Alden State Bank has locations in Alden and Lancaster to service businesses located in the Alden/Lancaster area. Programs: Alden State Bank Loan Program Typical Loan Range: $50,000 to $100,000 SBA Loan Program All applications considered 46 Main Street Akron, NY 14001 Phone- (716) 542-5401 Fax- (716) 542-5510 www.bankofakron.com Bank of Akron The Bank of Akron is a full service commercial bank offering a full range of products and services for small business entrepreneurs. The Bank of Akron is proud to be a part of the community it has served for over 100 years and understands the vital role that small businesses play in the local economy. The Bank of Akron has a service area covering the towns of Newstead and Clarence and the communities of Lancaster and East Amherst. Offices are located in Akron, Clarence and Clarence Center. Programs: Bank of Akron Loan Program Short or long term working capital Loan range: $15,000 to $500,000 Commercial real estate mortgages (purchase, construction or improvements) Loan range: $25,000 to $500,000 Lines of credit from $15,000 to $200,000 84

TRADITIONAL LENDERS 50 N. Main Street P.O. Box 129 Castile, NY 14427 Phone- (585) 493-2576 Fax- (585) 493-5792 www.bankofcastile.com SBA Loan Program 7a and Low Documentation loans 7a loan range: $25,000 to $500,000 Low Documentation loan range: $100,000 maximum The Bank of Castile The Bank of Castile is independent community bank offering competitive small business loans and a fast loan turnover time. It also offers several services, such as investment and trust services, leasing and card products, through its affiliate bank, Tompkins Trust Company. The bank has 13 branches in the Wyoming, Genesee, Livingston and Monroe Counties with a marketing area that spans from suburban Buffalo to suburban Rochester and north to Lake Ontario. The Bank of Castile works with the United States Department of Agriculture, the United States Small Business Administration: 504 Lending Program, the SUNY Geneseo Small Business Development Center, New York State Development (Linked Deposit Program), New York State Energy Research and Development Authority (NYSERDA) loan program, USDA Rural Development (Business & Industry loans) and Econonmic Development Centers in Wyoming, Genesee, Livingston, Orleans and Monroe Counties. Programs: Bank of Castile Loan Program Loans up to $2.5 million and larger participating loans with our affiliate banks, Tompkins Trust Company and Mahopac National Bank SBA Loan Program SBA Preferred Lender 85

TRADITIONAL LENDERS 24 Main Street Cattaraugus, NY 14719 Phone- (716) 257-3431 Bank of Cattaraugus Programs: The Bank of Cattaraugus is a full-service, independent community bank founded in 1882 and located in historic Cattaraugus Village. The Bank of Cattaraugus lends available funds to qualified small businesses through the Cattaraugus Small Business Loan Program. Businesses must be located in the Bank of Cattaraugus service area (contact the Bank of Cattaraugus Loan Department for details). The Bank of Cattaraugus is an equal opportunity lender. The Bank of Cattaraugus Small Business Loan Program Loan range: $50,000 or less unless guaranteed by the SBA SBA Loan Program The Bank of Cattaraugus provides SBA loans through a partnership with the New York State Business Development Corporation. 12 South Main Street Holland, NY 14080 Phone- (716) 537-2264 Fax- (716) 537-2490 Bank of Holland The Bank of Holland is a full service commercial bank and its smaller size allows it to work closely with small business owners. Its service area includes parts of Erie, Cattaraugus, and Wyoming Counties. The Bank of Holland works with the Service Corps of Retired Executives, the New York Business Development Corp., and the Erie County Industrial Development Agency. Programs: Bank of Holland Loan Program SBA Loan Program 86

TRADITIONAL LENDERS 44 Liberty Street PO Box 630 Bath, NY 14810 Phone- (607) 776-9661 Fax- (607) 776-4610 Bath National Bank The Bath National Bank is a full service commercial bank with ten branches located in Steuben, Ontario, Yates, and Chemung Counties. The bank works with the Regional Economic Development and Energy Corporation (REDEC), Rural Opportunities Enterprise Center, Inc., New York Business Development Center, Rural Development, Corning Small Business Development Center, and various industrial development agencies. Programs: Bath National Bank Loan Program SBA Loan Program 72 S. Main Street Canandaigua, NY 14424 Phone- (585) 394-4260 Fax- (585) 396-1355 www.cnbank.com The Canandaigua National Bank & Trust Company The Canandaigua National Bank & Trust Company is a full service bank and trust company with a service area covering Ontario, Monroe, Orleans, Genesee, Livingston, Yates, and Wayne counties. There are nine branches in Ontario and ten branches in Monroe County. The Canandaigua National Bank & Trust Company works with the Ontario and Monroe County IDAs, the SUNY College at Geneseo Small Business Development Center, and various Chambers of Commerce. Programs: The Canandaigua National Bank & Trust Company Loan Program SBA Loan Program 87

TRADITIONAL LENDERS 16 Main Street Little Valley, NY 14755 Phone- (716) 938-9128 Fax- (716) 938-6021 Cattaraugus County Bank www.ccblv.com The Cattaraugus County Bank is a full service commercial bank specializing in small business loans. Cattaraugus County Bank serves Cattaraugus County, surrounding communities, and southern Erie County with branches in Randolph, Salamanca, Franklinville, Little Valley and Springville. The bank works with the Cattaraugus Industrial Development Agency, Salamanca Industrial Development Agency, and Southern Tier West Regional Planning & Economic Development Board among others. Programs: Cattaraugus County Bank Loan Program SBA Loan Program U.S. Department of Agriculture Loan and Guarantee Program This program targets rural businesses and cooperative services. 40 Franklin St. Rochester, NY 14604 Phone - (585) 258-3061 Fax - (585) 258-3066 www.charterone.com/rcsb Charter One Bank Programs: Charter One Bank is a full service savings bank offering Payroll Services, Merchant Services, SmartBusiness Checking, the Employee Group Banking Program, the SmartBusiness Card and the Owner-Occupied Commercial Mortgage with branches in Erie, Niagara, and Monroe Counties. Charter One Bank Loan Program Business Term Loan Business Revolving Lines of Credit SBA Loan Program Hamburg Location: 88 5469 Camp Rd. Hamburg, NY 14075 Phone - (716) 646-5515 Fax - (716) 646-1209

TRADITIONAL LENDERS 1411 Broadway, Mezzanine Level New York, NY 10018 Phone- 1-800-CHASE24 or (212) 819-3060 www.chase.com Chase Manhattan Bank Business Resource Center Programs: Chase Manhattan Bank is a full service commercial bank. Chase offers a wide range of services to help small businesses start-up and established businesses continue to grow. Chase is a participating bank supporting the 65/35 Minority, Women and/or Start-Up Business Loan Fund (see Regional Development Corporation). It provides lines of credit and commercial mortgages in addition to the specific programs detailed below. Can*do Character Loan Program This character-based loan program is designed for existing businesses, which may have significantly lower levels of owner s equity than required for conventional lending programs. Small Retailers Loan Program This program is designed to accommodate smaller retail stores, such as food stores, laundromats and clothing areas. Supplyline This special purpose program was created to finance contracts with minority and women-owned business enterprises (M/WBE s). Community Business Partners Loan This unique program seeks to expand access to capital for growing community-based loan funds which assist in the economic development of low and moderate income communities. Business Resource Center - (212) 819-3060 This is a free source of small business financial and management advice. It provides information on getting a loan, preparing a business plan, and finding sources of capital. It has extensive experience helping minority and women-owned small business owners, and assistance is available to anyone interested. SBA Loan Program 89

TRADITIONAL LENDERS 409 Main Street, Suite 220 Buffalo NY 14203 Phone- (716) 849-2506 Fax- (716) 849-2560 www.citibank.com Citibank Citibank is a full service commercial bank offering a full line of small business services. With branches across Erie County and a main branch in Rochester, Citibank serves all of Western New York. Citibank works with the Erie County Industrial Development Agency, the Buffalo Economic Renaissance Corporation, the Niagara County Industrial Development Agency, the Office of Urban Initiatives, and the SUNY College at Buffalo Small Business Development Center. Programs: Citibank Business Products: Term Loan: Monthly Payment Business Loan (MPBL) Line of Credit: Business Ready Credit (BRC) Revolving Line of Credit: Periodic Payment Business Loan Commercial Mortgage Citibank MasterCard Deposit Services SBA Loan Program SBA Preferred Lender Rochester Location: 155 East Main Street Rochester NY 14604 Phone- (585) 546-0557 Fax- (585) 546-0574 90

TRADITIONAL LENDERS 201 North Union Street Olean, NY 14760 Phone- (716) 372-0110 Fax- (716) 372-5238 www.communitybankna.com Community Bank, N.A. Community Bank is a full service commercial bank receptive to the needs of small businesses wishing to start-up or expand. Community Bank works with the County of Cattaraugus Economic Development Zone, the Olean Chamber of Commerce, and the Jamestown Community College Small Business Development Center. Programs: Community Bank Small Business Loan Program All applications considered Typical loan range: $25,000- $50,000 14-16 North Main Street Angola, NY 14006 Phone- (716) 549-1000 Fax- (716) 549-0720 SBA Loan Program LowDoc loan Cornell Cooperative Extension Community Bank lends extensively to agricultural businesses and encourages such groups to submit business plans. Several members of Community Bank s senior management are highly involved in agricultural business and work closely with the Cornell Cooperative Extension. Evans National Bank The Evans National Bank, with seven branches serving Erie, Northern Chautauqua and Cattaraugus counties, is a community bank which provides a full range of personalized services to small business entrepreneurs. Loan officers consider all applications and funds are granted based on the merits of each application. Evans National Bank works as a co-lender with the New York Business Development Corp in conjunction with the Small Business Administration. 91

TRADITIONAL LENDERS Programs: The Evans National Bank Loan Program Erie County Industrial Development Authority (ECIDA) Financing SBA Loan Program (including LowDoc) NYS Linked Deposit Program Buffalo and Erie County Regional Development Corporation (65/35 program) New York State Energy Research and Development Authority (NYSERDA) Loan Program USDA Rural Development Loan Program 45 South Main Street PO Box 130 Fairport, NY 14450 Phone- (585) 223-7043 Fax (585) 223-8365 www.fairportsavingsbank.com Fairport Savings Bank The Fairport Savings & Loan Association provides mortgage loans to small businesses. It services Fairport and the contiguous townships in Wayne and Monroe counties. P.O. Box 514 6950 South Transit Road Lockport, NY 14095-0514 Phone - (716) 625-7500 Fax - (716) 625-8692 First Niagara Bank www.first-niagara.com First Niagara Bank is a locally-based bank dedicated to delivering quick, personalized service and building long-term relationships through programs that are tailored to fit the needs of new and established businesses throughout Western New York. Through its Commercial and Small Business Lending Group, the bank makes all of its lending decisions right here, in the Niagara Region, which means a commitment to clients, strong market knowledge and an immediate response. Further, through a number of acquisitions and expansion initiatives, First Niagara has potentially become a one-stop financial institution for business customers, now offering lease financing and commercial insurance in addition to its full range of traditional commercial products, including checking and savings accounts, cash management services, loan and mortgage products and others. 92

TRADITIONAL LENDERS Programs: First Niagara Program Lines of Credit, Equipment Leasing, Commercial Mortgages, Small Business Lending, Term Loans, Construction Loans, Corporate Credit Cards, Debit Cards, Deposit & Cash Management Services, Risk Management, Commercial Insurance, Construction Insurance, Contract Surety, Employee Benefits SBA Loan Program 3 Main Street, PO Box 7 Canisteo, NY 14823 Phone- (607) 698-4295 Fax (607) 698-4501 First State Bank Programs: First State Bank is a small, independent family-owned bank whose mission statement is to be a family-focused provider of financial services. Active participant in US Small Business Administration Loan Programs Approved Farm Service Agency lender Members of the New York Business Development Corporation Approved to utilize the New York State Linked Deposit program Participants in the Corning Community College Small Business Development Center s Certificate in Business Management class 107 Main Street Salamanca, NY 14779 Phone- (716) 945-3500 Fax- (716) 945-3923 www.firsttierbank.com First Tier Bank & Trust The First Tier Bank & Trust is a full service commercial bank offering a complete line of business products. It has five locations: a head office in Salamanca, and branches in Ellicottville, Allegany, Olean, and Cuba. Its service area is Cattaraugus and Allegany counties. It is a small bank that focuses on small business. It works in cooperation with various development agencies, including Cattaraugus County Industrial Development Agency, Allegany County Industrial Development Agency, Southern Tier Enterprise Development Organization, Cattaraugus Economic Development Zone, and the Rural Development Agency Programs: First Tier Bank & Trust Loan Program SBA Loan Program 93

TRADITIONAL LENDERS 10 Fountain Plaza Buffalo, NY 14202 Phone- (716) 847-7244 Fax- (716) 847-4409 Fleet National Bank www.fleet.com Programs: Fleet National Bank is a full service commercial bank offering a complete line of business products including investment management, mortgage banking, corporate finance, government banking, asset-based lending, and equipment leasing. Fleet National Bank has branches across the Western New York Area and works with various economic and small business development agencies. Fleet Programs Term Loan: $50,000-$100,000: Fleet Business Credit Plus (amounts greater than $100,000 are also available in customized loan packages) Lines of Credit: $10,000-$50,000: Fleet Business Credit Express Fleet MasterCard BusinessCard SBA Loan Program SBA Preferred Lender Small Business Center Online - www.fleet.com/busb.html Rochester Location: 1 East Avenue Phone- (585) 546-9154 Rochester, NY 14638 Fax- (585) 546-9254 Phone- 1-800-CALL FLEET (1-800-225-5353) 3670 Mount Read Boulevard Rochester, NY 14616 Phone- (585) 218-4280 Fax- (585) 218-4288 Genesee Regional Bank Programs: The Genesee Regional Bank is a four-office, locally-owned commercial bank, dedicated to providing banking services with a personal touch. The bank s focus includes small business commercial and mortgage lending. Genesee Regional Bank serves Monroe County. Genesee Regional Bank Loan Program SBA Loan Program 94

TRADITIONAL LENDERS One HSBC Center Buffalo, NY 14203 Phone- (716) 841-5003 Fax- (716)-841-2547 HSBC Bank USA www.banking.us.hsbc.com HSBC Bank USA is a full-service commercial and retail bank providing a wide range of business products and services to small businesses across Western New York. HSBC is committed to working with small businesses. Small businesses can expect knowledgeable personnel who take time to know your business, anticipate your needs and find the right solutions for you. Programs: HSBC Programs: Term Loan To finance major purchases over terms up to seven years Lines of Credit For short-term working capital financing Commercial Mortgage Loan To purchase, expand, renovate or construct business facilities MasterCard BusinessCard Trade Services Deposit and Cash Management Services Commercial Insurance Merchant Processing 311 E. Fairmount Avenue Lakewood, NY 14750 Phone- (716) 763-2265 Fax- (716) 763-2153 SBA Loan Program SBA Preferred Lender HSBC Bank USA is one of the largest SBA lenders in the area. Jamestown Savings Bank The Jamestown Savings Bank provides small business loans for various purposes including commercial real estate, permanent working capital and revolving lines of credit. Its seven branches are located in Chautauqua, Cattaraugus and Erie Counties The Jamestown Savings Bank works with the Jamestown Economic Development Corporation to provide partial financing, and the Small Business Development Center at Jamestown Community College to create business plans. 95

TRADITIONAL LENDERS Programs: Jamestown Savings Bank Loan Program SBA Loan Program Visa Card 50 Fountain Plaza, 17 th Floor Buffalo, NY 14202-2299 Phone- (716) 847-7772 Fax- (716) 847-7765 www.keybank.com KeyBank National Association Programs: The KeyBank National Association is a full-service commercial bank offering checking, savings, money management, lines of credit, and employer/employee benefits for small businesses. KeyBank has branches across Western New York and works with several economic development organizations. KeyBank National Association Credit Options Small Business Term Loans Small Business Owner-Occupied Commercial Mortgage Small Business Line of Credit Small Business VISA Business Card Key Equity Options KeyLease Plus International Services SBA Loan Program SBA Preferred Lender Loan Range: no minimum and $750,000 maximum or 75% of value, whichever is less. Key Small Business Services - www.keybank.com/smallbiz Rochester Location: 1200 Bausch & Lomb Place Rochester NY 14604 Phone- (585) 263-4750 Phone- 1-800-891-8918 96

TRADITIONAL LENDERS 128 East Fourth Street Dunkirk, NY 14048 Phone- (716) 366-4070 Lakeshore Savings & Loan Association Lakeshore Savings & Loan Association is a community bank with the primary purpose to provide financial services to residents and community based organizations. Lakeshore Savings & Loan also offers loans for commercial businesses. Small business loan applicants are handled on an individual basis and funds are loaned based on the merits of the application. Flexible payback options include regular payment, interest payment, and time notes. With its main office in Dunkirk and branches in Fredonia, Jamestown, Westfield and Lakewood, Lakeshore Savings & Loan Association serves Chautauqua, Erie and Cattaraugus counties. Programs: Secured and Unsecured Bank Loans Unsecured loans are based on credit history, reputation, and how familiar the bank is with the applicant. 35 William Street PO Box 380 Lyons, NY 14489 Phones- (315) 946-4871 Fax- (315) 946-6215 SBA Loan Program The Lyons National Bank The Lyons National Bank is a full service commercial bank with a complete line of personal and business products, including programs for the agricultural industry. It primarily serves Wayne County with six branches in Lyons, Newark, Wolcott, Macedon, and Ontario. The Lyons National Bank works with the Wayne County Industrial Development Agency, Wayne County Business Council, the NYS Business Development Agency, and The Statewide Zone Capital Corporation of New York. Programs: The Lyons National Bank Loan Program SBA Loan Programs FSA Loan Programs 97

TRADITIONAL LENDERS 4925 Main Street Amherst, NY 14226 Phone- (716) 839-8700 Fax- (716) 839-8744 www.mandtbank.com M&T Bank Programs: M&T s Business and Professional Banking department offers creative solutions and individual attention to small businesses including start-up or emerging businesses and professional organizations. Our Business Banking specialists take the time to carefully analyze each business and assist in evaluating their banking needs. We offer a full range of products and services from the traditional checking accounts and financing programs to more unique business services including business loans with 48 hour loan decision, Web Banking for Business and trust and investment services. M&T Program Term Loans and Leases: for major equipment purchases or capital improvements Business Installment Loans: for equipment purchases or permanent working capital Commercial Mortgage Loans: for buying or refinancing facilities Lines of Credit: for inventory purchases, working capital, or other needs M&T VISA Business Card: for immediate purchasing power Business Checking and Savings Plans Cash Management Services SBA Loan Program SBA Preferred Lender In each of the past seven years, M&T has provided more funds through the Small Business Administration to Buffalo and Rochester firms than any other bank Rochester Location: M&T Place 255 East Avenue Rochester, NY 14604 Phone: (585) 258-8400 Fax: (585) 258-8364 98

TRADITIONAL LENDERS 255 East Avenue Rochester, NY 14604 Phone- (585) 258-8405 Fax- (585) 258-8364 M&T Bank Business Banking Department M & T Bank, Business Banking Department primarily lends to small business. It offers credit services including lines of credit, term loans, stand-by letters of credit, construction loans, mortgages and non-credit services including checking and savings accounts, cash management services and international trade services. M & T Bank, Business Banking Department works with the U.S. Department of Agriculture and various economic development agencies in its service area. Programs: M & T Bank, Business Banking Department Loan Program Loan range: $5,000 to $2,000,000 SBA Loan Program 11182 Maple Ridge Road Medina, NY 14103 Phone - (585) 798-2801 Fax (585) 798-2804 Medina Savings & Loan Association The Medina Savings & Loan Association provides mortgage loans to established, low risk, high collateral small businesses located in Orleans and eastern Niagara Counties. 99

TRADITIONAL LENDERS 2 Seneca Street Geneva, NY 14456 Phone- (315) 789-2300 Fax- (315) 787-3263 The National Bank of Geneva The National Bank of Geneva is a full service commercial bank with 95% of its loan portfolio comprised of small business. It has ten branches: two in Geneva, one in Penn Yan, one in Canandaigua, one in Victor, one in Ovid, one in N. Chili, one in Leroy, one in Caledonia and one in Honeoye Falls, with a service area covering Ontario, Seneca, Yates, Wayne, Cayuga, Monroe, Genesee and Livingston Counties. The bank works with the United States Department of Agriculture, the United States Small Business Administration, the SUNY College at Brockport Small Business Development Center, the Geneva Economic Development Zone, and industrial development agencies in its service area. Programs: National Bank of Geneva Loan Program Loan range up to $5.0 million. 25% of its lending is agricultural. 26 East Main Street Clifton Spring, NY 14432 Phone- (315) 462-2511 Fax- (315) 462-2058 Ontario National Bank Local owners and local decision makers are the difference with our community bank. Serving Ontario and Wayne counties, Ontario National Bank is dedicated to customer service. We offer loans to start or expand your business, as well as all of the services to keep you in business: low cost checking, credit card acceptance and IRA accounts. 100

TRADITIONAL LENDERS 1565 Main Street Savannah, NY 13146 Phone- (315) 365-2897 Fax- (315) 365-3137 www.flare.net/savannahbank Savannah Bank, N.A. The Savannah Bank, N.A. is a full service community bank with branches in Pittsford, Auburn, Savannah, Waterloo, and Fair Haven. The bank s service area covers Wayne, Seneca, Cayuga and Monroe Counties. The Savannah Bank, N.A. works with the Seneca County, Cayuga County, and Wayne County Industrial Development Agency and the Cayuga Chamber of Commerce. Programs: Savannah Bank, N.A. Loan Program SBA Loan Program SBA Preferred Lender Seneca County IDA Cayuga County IDA 101

TRADITIONAL LENDERS One Steuben Square Hornell, NY 14843 Phone- (607) 324-5010 Fax- (607) 324-9511 www.steubentrust.com Steuben Trust Company The Steuben Trust Company is a full service commercial bank, with branches in Hornell, Arkport, Canaseraga, Alfred, Belmont, Wellsville, Whitesville, Bolivar, and Andover. The bank s service area is Allegany and Steuben Counties. The Steuben Trust Company works with the United States Department of Agriculture, the Hornell Industrial Development Agency, the Allegany Industrial Development Agency, the New York Business Development Corporation, the Corning Community College Small Business Development Center, and the SUNY College at Geneseo Small Business Development Center. Programs: Steuben Trust Company Loan Program SBA Loan Program SBA Preferred Lender 102

TRADITIONAL LENDERS 400 Andrews Street Rochester, NY 14604 Phone- (585) 454-3450 Fax- (585) 454-3624 The Upstate National Bank Programs: Formerly The First National Bank of Lisbon, The Upstate National Bank is a nationally chartered, full service commercial bank specializing in commercial mortgages in upstate New York. The bank has branches in Rochester, Lisbon, Ogdensburg, and Philadelphia (New York). The Upstate National Bank Commercial Mortgage Loan Program SBA Loan Program 55 North Main Street Warsaw, NY 14569 Phone- (585) 786-3131 Fax- (585) 786-2024 www.wycobank.com Wyoming County Bank The Wyoming County Bank is an independent community bank which aggressively assists small business. It has eleven branches located throughout Warsaw, Livingston, Cattaraugus, and Wyoming Counties. The Wyoming County Bank works with county economic development corporations in the area it serves, and the SUNY College at Geneseo Small Business Development Center. Programs: Wyoming County Bank Loan Program SBA Loan Program 103

Venture Capital Sources The top growth industries for women-owned businesses between 1987 and 1999 were construction, wholesale trade, transportation/communications, agribusiness and manufacturing. From the National Foundation for Women Business Owners 105

VENTURE CAPITAL SOURCES 305 Seventh Ave., 20 th Floor New York, NY 10001 Phone (212) 243-7360 Fax (212) 243-7647 Business Consortium Fund, Inc. & Triad Capital Corporation Eligible Uses: The Business Consortium Fund (BCF) is a minority business development company established by the National Minority Supplier Development Council (NMSDC) to provide a variety of loan products and services to minority businesses certified by Regional Council of the NMSDC. It provides loan and loan guarantee financing. Triad Capital Corporation, a wholly-owned subsidiary of the BCF, was established to offer long-term financing and/or equity capital to minority businesses certified by Regional Council of the NMSDC. Triad provides long term debt and equity capital to help businesses grow and be competitive. Both BCF & Triad finance businesses nationally. Business Consortium Fund Loans or guarantees provided by BCF can be used to finance expenses related to the performance of a contract or purchase order or for other working-capital uses when the borrower has a relationship with a corporate member of either the NMSDC or one of its regional councils. Loans cannot be used to pay off loans to a creditor, provide funds for distribution or payment to the principals of the applicant, or replenish funds previously used for these purposes. Size: Maximum loan is $750,000, maximum guarantee is $562,500 Term: Up to 4 years Interest Rate: BCF lends at rates between prime and prime +3% Fees: 1% commitment fee 3% fee on guaranteed facilities Eligible Uses: Triad Capital Corporation Expansion or reorganization, buy-outs or mergers, joint ventures, and start-ups that are directed toward developing long term relationships with larger corporations. Money can be used for any business purpose that adds value to a company and enhances growth and profitability. Size: Generally between $100,000 and $375,000 Term: Between 5 and 10 years Interest Rate: Dependent on associated risk Fees: $300 application fee 1% commitment fee 2% process fee upon acceptance of commitment letter to be applied toward legal closing costs 106

VENTURE CAPITAL SOURCES 501 Union St., Ste. 201 Nashville, TN 37219 Phone (615) 254-1414 Fax (615) 254-1856 Capital Across America Capital Across America is an SBA Licensee Small Business Investment Company, and provides mezzanine lending to small businesses. Mezzanine lending fits between traditional secured financing and true venture capital. The goal of the venture capitalist is to own a portion of the company, while the goal of the mezzanine lender is to have the borrower repay the obligation while the borrower retains control and ownership of the company. Capital Across America is the first debenture SBIC to focus on women business owners. It was co-founded by Whitney Johns, a national advocate for women in business issues. It currently has $28 million in loans for women entrepreneurs in all fields. Eligibility: Size: Term: It loans to businesses that meet these requirements: at least three years of operating activity growing at an annual rate of 15% are currently profitable managed by an experienced team Loans are primarily between $500,000 and $1 million Typically over a five year term 387 East Main St., Suite 200 Rochester NY 14604 Phone- (585) 325-5760 Fax- (585) 325-5813 Capital Formation Group of Rochester, L.P. The Capital Formation Group of Rochester, L.P. is a merger/acquisition and financial advisory investment bank. It also has an affiliated investment management company CFG Capital Management Group. 107

VENTURE CAPITAL SOURCES 16 West Main St., Suite 204 Rochester, NY 14614 Phone (585) 231-1528 Fax (585) 231-1530 Cephas Capital Partners, L.P. Cephas Capital Partners is a limited partnership formed for the purpose of operating a Small Business Investment Company (SBIC). Limited partners include the following regional banks: Bath National Bank, Canandaigua National Bank, Chemung Canal Trust Company, and Tompkins County Trust Company. This entity is licensed by the Small Business Administration to provide funding for growing companies targeting situations where additional senior debt would be inappropriate. It has private capital commitments totaling $10 million, which is leveraged through the SBA up to a $40 million fund. Investment Criteria: Funds must be invested in a small business, defined as a company with a tangible net worth of less than $18 million and an average net profit for the last two years of less than $6 million. They seek to invest in established companies with experienced management teams and opportunities for growth requiring current funding of between $500,000 and $2 million. Generally, investments will be made in firms for the purpose of expansion, acquisitions, changes in ownership, recapitalization, or other financing needs. The form of investment will typically be a subordinated note with some equity feature. 995 Route 518 Skillman, NJ 08558 Phone (609) 921-8896 Fax (609) 921-8703 Early Stage Enterprises, L.P. Eligible Uses: Early Stage Enterprises, LP (ESE) is a Small Business Investment Company established to provide equity financing to early stage companies. ESE also provides strategic and financial planning guidance to companies in which it invests by participating on each company s Board of Directors. ESE will target start-up businesses and businesses that generate less than $3 million in annual revenue. Unlike other investment companies, ESE does not target businesses in a particular industry. It serves New York, New Jersey, Pennsylvania, Connecticut, Maryland, and Delaware. ESE equity investments can be used for any business purpose. Because early stage companies are typically not yet profitable, ESE envisions that the investments will predominantly be used as seed capital. Size: Minimum investment is $50,000, maximum investment is $1,500,000 Term: 108 ESE makes between five and seven year investments in a business

VENTURE CAPITAL SOURCES 38 Twin Circle Dr. Rochester, NY 14624 Phone - (585) 247-0687 Fax - (585) 247-4149 Genesee Financial Corp. Genesee Financial Corp. is a corporation of financial professionals dedicated to assisting the managers of small businesses in meeting the financing needs of their companies. It offers professional assistance to small companies in obtaining funds, and assesses company needs to develop and implement a plan to access national financial markets. Genesee Financial Corp. also purchases accounts receivable. This service, known as factoring, is a popular form of alternative financing. The factor will advance the funds and the client pays a fee for the use of these funds. This can provide much needed cash when other sources of funds are not available, and also serve as temporary financing until permanent funding is obtained. Services: Evaluation of a company s cash requirements and its ability to access traditional financing markets Assistance in developing and implementing financing strategies Access to a nationwide network of lenders; arrangement of the right type of financing on the best possible terms Guidance through the application process; assistance in paperwork and presentation of loan package Factoring of accounts receivable, providing instant cash and high flexibility Analysis of company credit and collection policies and procedures 435 Devon Park Dr., Suite 612 Wayne, PA 19087 Phone (610) 293-9151 Fax (610) 293-1979 GS Capital, L.P. GS Capital is a United States Small Business Administration licensed Small Business Investment Company. It assists minority and women entrepreneurs in the ownership and management of operating businesses. It invests primarily in nationally franchised businesses. 109

VENTURE CAPITAL SOURCES 104 Scio Street Rochester NY 14604 Phone (585) 262-3440 Fax (585) 262-3441 www.iberoinvestors.com Ibero American Investors Corporation Ibero American Investors Corp. is a Small Business Investment Company licensed and regulated by the Small Business Administration under the Small Business Investment Act of 1958, as amended. Businesses seeking capital must qualify using the size standards issued by SBA to determine qualification as a small business concern. Applicants must be located within the United States or its possessions. Ibero American Investors makes equity investments, debt with equity, loans or lines of credit. Financing ranges between $50,000 and $500,000. One Embarcadero Center, Suite 3250 San Francisco, CA 94111 Phone (415) 391-8950 Fax (415) 391-8937 www.milepostventures.com Milepost Ventures Milepost Ventures is a venture capital fund focused primarily on investing in companies that are led, founded or co-founded by women and companies that are selling products and services primarily to women. We are now investing exclusively in our existing portfolio companies, which are mostly in life sciences and information technology. We do not offer loans. 110

VENTURE CAPITAL SOURCES 17 Tobey Village Office Park Pittsford, NY 14534 Phone (585) 385-2700 Fax (585) 385-2716 www.pittsfordcapital.com Pittsford Capital Group, Inc. Pittsford Capital Group is a diversified financial services company. Its goal is to satisfy the financial needs and goals of clients through both traditional and innovative strategies. As far as business services are concerned, Pittsford Capital is the premier factoring company in Rochester and is expanding its services throughout Upstate New York. Factoring can help high growth companies, new businesses with excellent products and services, undercapitalized businesses, and established businesses unable to obtain adequate line financing through a bank. The benefits of factoring are fast funding, unlimited capital, no covenants or payout requirements, vendor discounts, purchase inventory, meet payroll or other creditor deadlines, and there is no additional collateral. 2200 Rand Building Buffalo, NY 14203 Phone (716) 853-0802 Fax (716) 854-8480 www.randcapital.com Rand Capital Corporation Rand Capital is a regional venture capital company founded in 1969. Since that time Rand has invested over $36 million in companies, primarily in upstate New York and Southern Ontario. Rand is publicly held and is traded on the NASDAQ. Rand is a diversified fund, meaning that it spreads out its investments across many industry sectors. Rand s portfolio currently includes investments in approximately 15 companies and the total size of the fund is about $10 million. Rand will typically invest $200,000 - $500,000 in a company, on a subordinated debt or preferred stock basis. Rand also works with other regional co-investment partners who participate on many of the deals. The typical total financing deal size is $500,000 to $1.5 million, and will typically reflect a minority interest in the company. For consideration, a business must have a well-prepared business plan and strong management team. 111

VENTURE CAPITAL SOURCES 70 W. Chippewa St., Suite 500 171 Dwight Road, Ste 310 Buffalo, NY 14202-2013 Longmeadow, MA 01106 Phone (716) 566-2900 413-567-3366 Fax (716) 566-2910 www.summerstreetcapital.com Summer Street Capital Partners, LLC Services: Summer Street Capital Partners, LLC operates an SBIC private equity fund with $80-100 million in committed capital. We invest between $1m and $5m in historically profitable companies with growth potential and sound management. Our investing region includes upstate New York and Western New England. Merchant Banking Services Capital is invested in businesses with the following characteristics: Profitable companies with growth potential Market values of $20 to $100 million Strong management partners Investments are committed to: Acquisitions Management buyouts and phased buyouts of closely-held companies Recapitalizations Expansion capital Because of the higher risk profile, turnarounds and early stage transactions are generally avoided. Exceptions will be made when we can make a unique contribution to the company s success. 112

VENTURE CAPITAL SOURCES 240 West 35 th St., Ste 201 New York, NY 10001-2506 Phone (212) 563-0499 Fax (212) 868-9116 www.womensventurefund.org Women s Venture Fund, Inc. Since 1994, the Women s Venture Fund, Inc., (WVF) has been a non-profit leader in enabling women from low-income, under-served New York City communities to acquire both the capital and business skills they need to grow successful small businesses. WVF s unique approach and powerful combination of micro-loans, training, mentoring services and peer support helps women entrepreneurs gain the tools, skills, and confidence they need to succeed. In response to the September 11 th events, the Women s Venture Fund has taken its leadership role a step further by providing technical assistance services to affected small businesses. WVF will serve both women- and men-owned businesses. 113

Government Agencies 42% of women-owned firms sell products or services to government agencies or large corporations. National Foundation for Women Business Owners and National Women s Business Council 115

GOVERNMENT AGENCIES County Office Building, Room 208 7 Court Street Belmont, NY 14813 Phone (585) 268-9229 Fax (585) 268-9720 Allegany County Office of Development Services provided: The Allegany County Office of Development is the economic development arm of the county government. Its mission is to stabilize and increase the economic activity in Allegany County, contributing to an improved quality of life for the area. Loan packaging and counseling are provided, as well as seminars and classes, financial planning and technical assistance. It also administers the Micro Enterprise Revolving Loan Fund. Description: Micro Enterprise Revolving Loan Fund Loans for new and existing small businesses Eligible Businesses: Those with less than 5 employees Ineligible Businesses: Those with more than 5 employees Geographic Area: Allegany County Targeted Population: Low and moderate income as specified by the U.S. Department of Housing and Urban Development Purpose: Size: Term: Interest Rate: Fees: Collateral: Inventory, equipment, machinery and real estate $25,000 maximum Flexible Rate fixed at closing, based on risk of project None Varies Total Pool of Funds: $300,000 grant from the U.S. Department of Housing and Urban Development 116

GOVERNMENT AGENCIES 303 Court St. Little Valley, NY 14755 Phone - (716) 938-9111 Fax (716) 938-9431 www.co.cattaraugus.ny.us Cattaraugus County Department of Economic Development, Planning & Tourism Services provided: The Cattaraugus County Department of Economic Development, Planning & Tourism is implementing an overall strategy for development in Cattaraugus County in cooperation with local, regional and state organizations as well as businesses. The objectives of the Department are to stabilize and increase the economic base of the County, to in turn increase industrial investments and the number of area jobs. Economic development services include the Cattaraugus Empire Zone, Procurement Technical Assistance Program and Small Business Development. Description: Cattaraugus Empire Zone (EZ) The Cattaraugus EZ offers a variety of development options to businesses looking for a site to expand existing business or start a new venture. It offers a variety of state and local incentives to those companies who locate in the EZ. Description: Procurement Technical Assistance Program This successful program is designed to assist area businesses in obtaining federal, state and local contracts by helping firms locate opportunities and prepare bids. Description: Small Business Development Area small businesses are made aware of financing opportunities, grant resources, trade opportunities, public assistance and government resources. This service provides a link between available public resources and potential private applicants. 117

GOVERNMENT AGENCIES 920 City Hall Buffalo, NY 14202 Phone - (716) 851-5035 Fax - (716) 854-0172 City of Buffalo Mayor s Office of Strategic Planning Comprehensive planning approach to neighborhood and business development. For commercial real estate and land use issues, contact this office. For specific services and for information about loans and grants, see Buffalo Enterprise Renaissance Corporation listing. 118

GOVERNMENT AGENCIES 7 Nasser Civic Center Corning, NY 14830 Phone (607) 962-8589 Fax (607) 962-0578 City of Corning Planning and Economic Development Department Services provided: The City of Corning Department of Planning and Economic Development is a branch of the city government. Its mission is to work closely with other private and public agencies to improve and expand business opportunities in Corning. It provides financial assistance programs to businesses and residents. Description: Revolving Loan Program This is a low interest loan program for new and expanding businesses that have potential but need additional funding to make a project successful. The program aims to develop job creation and economic growth in the City of Corning. Funds cannot be used to refinance existing debt. Eligible Businesses: Retail, manufacturing, service, construction, and wholesale Geographic Area: Size: City of Corning Maximum of $75,000, up to 50% of the project costs Term: 5 years for loans under $20,000 and 10 years for loans over $20,000 Repayment Terms: Monthly Interest Rate: 5% Fees: Collateral: $50 application fee and actual closing costs Negotiable, will subordinate if necessary Total Pool of Funds: $1 million Description: Façade Improvement Loan Fund This is a low interest loan program for businesses interested in improving the appearance of their facilities. Maximum loan is $7,500 per facade 119

GOVERNMENT AGENCIES 1022 Main St., P.O. Box 69 Niagara Falls, NY 14302-0069 Phone (716) 286-8800 Fax (716) 286-8836 City of Niagara Falls Department of Community Development Services provided: The Community Development Department can provide qualified businesses located in the City of Niagara Falls with a wide variety of programs to assist and enhance expansions. The agency will structure a financial package using public and private financing and act as a clearinghouse to coordinate required applications. It works in conjunction with the Niagara Falls Local Development Corporation (see also Niagara Falls City Development Corporation). Commercial Loan Subsidy Program Commercial Façade Rebate Program Minority Women Business Enterprise Loan Program City Wide Micro Enterprise Assistance Program Description: Commercial Loan Subsidy Program This program provides an incentive for private property owners and lease tenants to improve their building structures. It serves to coordinate private and public improvements, rehabilitation efforts, and investments in such a way that the character and quality of commercial business can be improved and stabilized. Eligible Businesses: Building or store must be owned/leased within the designated community development target areas and mortgage/lease must be in good standing. Geographic Area: Purpose: Size: City of Niagara Falls, targeted CD areas Subsidies will be made available to individual commercial property owners or tenants for improvements, repairs of their buildings, stores, or other commercial spaces. This assistance will be provided as a subsidy to the interest rate on the privately-funded improvement loan. Subsidy based on $50,000 of eligible costs 120

GOVERNMENT AGENCIES Description: Commercial Façade Rebate Program The Department is offering a rebate program for commercial façade rehabilitation in targeted commercial areas of the City. The Department may offer a Commercial Loan Subsidy for correction of code violations and interior rehabilitation (depending on funding availability). Eligible Businesses: Applicant must own or lease a commercial building in a community development target area. Mortgage or lease must be in good standing and all property taxes and water/sewage charges must be current. Geographic Area: Purpose: Description: Description: City of Niagara Falls, targeted CD areas The Department will provide a rebate of up to $9,000 for the cost of façade improvements. The actual rebate amount will be calculated based on a one-to-one match of private to public funds. All facades must be rehabilitated in conformance with established City-approved design standards. Micro Enterprise Assistance Program Loan of $25,000 or a grant (maximum $10,000) for minority-owned business operating in the city of Niagara Falls. Project must demonstrate the creation or retention of 51% hiring of Low/Mod eligible people. Minority & Women s Business Enterprise Loan Program This program can make available up to $25,000 in funds or a grant for minorityowned business operating in the city of Niagara Falls. Project must demonstrate the creation or retention of 51% hiring of Low/Mod eligible people. Eligible Businesses: Retail, commercial and manufacturing Geographic Area: Purpose: Size: Interest rate: City of Niagara Falls Loan funds may be used for any justifiable business purpose including, but not limited to fixed assets, current assets, inventory and receivable, and permanent working capital. Use of program funds must also be eligible pursuant to the Federal regulations governing the Community Development Block Grant program. Maximum of $25,000 per eligible business 6% fixed 121

GOVERNMENT AGENCIES 460 Wheatfield Street, Suite 207 North Tonawanda NY 14120 Phone (716) 695-8580 Fax (716) 695-8533 City of North Tonawanda Community Development Office Description: Eligibility: Use of Funds: The City of North Tonawanda Community Development Office offers an Economic Development Program (EDP) to assist small business in the City of North Tonawanda. The purpose of the EDP is to create or retain employment opportunities, principally for low and moderate-income persons. The Community Development Office (CDO) designs and implements housing rehabilitation and economic development programs, as well as other community improvement activities. The City of North Tonawanda Economic Development Program (EDP), depending on funding availability, can provide partial assistance (not exceeding 40 percent of the total eligible project costs) for projects which meet the program guidelines. Manufacturing companies located in the City of North Tonawanda are eligible so long as it creates jobs for low to moderate income persons. Machinery and equipment; construction and renovation Ineligible Activities: Refinancing, relocation of business to North Tonawanda; no working capital or building acquisition Loan Limit: Maximum: $200,000 Minimum: $10,000 Loan Term: Interest Rate: 7 years Prime interest on the date of closing 122

GOVERNMENT AGENCIES P.O. Box 668, Olean Municipal Building Olean, NY 14760 Phone (716) 376-5647 Fax (716) 376-5707 www.cityofolean.com City of Olean Department of Community Development The Community Development Department can provide qualified businesses located in the City of Olean with a wide variety of programs to assist and enhance plans to expand. Services provided: Revolving Loan Fund Architectural Barrier Removal Program Description: Revolving Loan Fund This fund was developed to assist business development and expansion, to increase employment, and to improve the tax base of the City of Olean by offering low interest financing to existing or new concerns, in conjunction with conventional financial institutions, public agency assistance, or private equity. Eligible Businesses: Manufacturing, retail, industrial and commercial Ineligible Businesses: Residential projects and businesses that serve, or plan to serve, alcoholic beverages are not eligible. Any business in which an elected or appointed officer of the City or a member of their family has an interest is also ineligible. Geographic Area: Purpose: City of Olean Funds can be used to update, renovate, expand, construct, or equip a business. Not to be used for refinancing or working capital. (Funds can be used for working capital if certain conditions are met.) Size: 25% of total project cost minimum $5,000, maximum $50,000 Term: Interest Rate: Fees: Collateral: Preferred term is 5 years. Maximum of 7 years Varies $250 application fee (covers attorney s and recording fees) Adequate security or other appropriate assurance of repayment will be required. 123

GOVERNMENT AGENCIES Description: Architectural Barrier Removal Program This fund was developed to assist businesses to renovate in order to be in compliance with the Americans with Disabilities Act. Eligible Businesses: Manufacturing, retail, industrial and commercial Geographic Area: Purpose: City of Olean Building modifications and access improvements Size: Up to 50% of project cost minimum of $1,000, maximum of $5,000 Term: Interest Rate: Fees: Variable; preferred term is 2 years Fixed at lower than prime $25 application fee 124

GOVERNMENT AGENCIES City Hall, Room 005A 30 Church St. Rochester, NY 14614-1290 Phone (585) 428-6808 Fax (585) 428-6042 www.ci.rochester.ny.us City of Rochester Economic Development Department Specific Programs: The Economic Development Department is an operational unit of the City of Rochester government. It provides technical, financial, informational and support services. It strives to create an environment conducive to business growth, job creation and retention and investment in the community. City Financial Assistance Programs Industrial Loan Fund Program Commercial Loan Fund Section 108 Loan Program Targeted Business Assistance Program Job Growth Credit Program Industrial Building Renovation Program Targeted Commercial Exterior Improvement Program Commercial Improvement Program Leasehold Improvement Program Pre-development Matching Grant Program Business Plan Program Advertising Program Business Assistance Aftercare Program Business Assistance Program Other Business Assistance Programs Rochester Economic Development Corporation (REDCO) Loan Fund SBA 504 Loan Program New York State Empire Zone (EZ) Program Business Association Support Program SBA Loan Participation Program Renewal Community Zone Program Iber-American Investors Corporation Program Brownfields Assistance Program TRIPOD Description: Industrial Loan Fund Program This program assists manufacturing and industrial businesses, which require short or long-term loans to create jobs. The business or project receiving the loan will result in the creation/retention of jobs and will stimulate investment in the city. Eligible Businesses: Manufacturing and retail 125

GOVERNMENT AGENCIES Eligible Uses: Land/building, machinery/equipment, and working capital Assistance amount: $25,000 to $500,00 Commercial Loan Fund Program Eligible Businesses: Service, commercial, or retail businesses Eligible uses: Purpose: Land/building, machinery/equipment, and working capital This program assists businesses such as service, wholesale, retail, etc. that are located in or are moving into commercially zoned areas of the city. The fund provides short or long-term loans for projects, which result in creation/retention of jobs and will stimulate investment in the city. Assistance Amount: $25,000 - $500,000 Description: Eligible Business: Assistance Amount: Section 108 Loan Program This program, which is administered by the U.S. Department of Housing and Urban Development through the City of Rochester, assists eligible businesses with funding for working capital, equipment and real estate. The maximum term on a real estate loan is 20 years. The maximum term on equipment is up to 10 years depending on the economic life. The maximum term for working capital loan is six years. Projects must include a job creation/retention component and meet federal statutory requirements to either benefit low and moderate income persons or help to eliminate blight. Manufacturing, service, and commercial Determined on a case-by-case basis Term: Maximum term for real estate loans is 20 years; equipment loans are up to 10 years Purpose: Targeted Commercial Exterior Improvement Program This initiative provides 90/10 matching grants of up to $25,000 for commercial buildings in targeted, distressed commercial districts. Architectural services are also provided. This program also funds security cameras to help address safety issues affecting commercial businesses on selected commercial strips. Eligible Businesses: Service, commercial or retail property owners located in low to moderate-income census tracts Geographic Area: 126 City of Rochester Commercial Enhancement Districts ($20,000) or other areas ($10,000)

GOVERNMENT AGENCIES Purpose: Business Assistance Program This program provides one-on-one technical assistance in a modular format to established retail and consumer service businesses serving low/moderate income area of the City of Rochester. Assistance is offered in the following categories: Accounting procedures and systems, tax practices review Computer hardware and software selection and use Operations evaluation, including store design and layout Advertising programs and materials Store design and layout Eligible Businesses: Service, commercial and retail firms located within low and moderate-income area. Geographic Area: City of Rochester Fees: $50 A 50/50 matching grant is also available to assist businesses with the implementation of the consultant s recommendations. This grant is only available for advertising, computer implementation, and store design and layout. Purpose: Targeted Business Assistance Program Assists targeted small businesses that have barriers to capital, which is necessary for growth in terms of jobs, investment and development in Rochester. This program will address the needs of targeted businesses in the following ways: Prepare and strengthen the management of the business, where needed, through pre- and post-financing services. These services will include skills training, business development assistance and performance monitoring. Provide capital for real estate purchases, rehabilitation of existing buildings, construction of new or expanded buildings, machinery and equipment and working capital. Subsidize interest expense to make conventional financing affordable, if necessary. Eligible Businesses: Manufacturing, service, commercial and retail firms are eligible Eligible Uses: Land/building; machinery/equipment; working capital Assistance amount: $5,000 to $100,000 127

GOVERNMENT AGENCIES Purpose: Job Growth Credit Program This program is designed to encourage the hiring and retention of city residents by providing credits which can be used to reduce the annual principal and interest payments on City loans for industrial and commercial expansion projects. The program can be used to reduce these payments on a City loan for a maximum of 10 years. The participant must create at least 20 new full-time jobs as a result of its expansion project in order to qualify to receive the full benefits of the program. Eligible Businesses: Manufacturing, service, commercial and retail firms are eligible Eligible Uses: Land/building; machinery/equipment; working capital Assistance amuont: Dollar credits earned toward City loan for new City and EZ residents hired Purpose: Industrial Building Renovation Program This program provides matching grants of up to $30,000 to manufacturing businesses, both property owners and tenants, toward the cost of permanent building renovations and/or site improvements. The program is available within an industrially zoned area of the city and the funds may be used to make interior and exterior improvements to the property. Eligible Businesses: Manufacturing firms Purpose: Pre-Development Matching Grant Program This program provides matching grants of up to $25,000 to established firms and developers who undertake environmental investigations, for architectural, engineering or marketing feasibility studies necessary to quantify the redevelopment costs of brownfield sites within the city of Rochester. All potentially contaminated sites are eligible if they are industrial or large commercial projects that meet the City s economic development goals. Priority may be given to projects located in areas of the city where significant public investment has taken place and in areas that the city has targeted for revitalization studies and loan activities. Eligible Businesses: Manufacturing and commercial firms are eligible Assistance Amount: Purpose: Up to $25,000 matching grant Business Assistance Aftercare The purpose of this program is to help strengthen small businesses by maximizing the use of available resources to increase efficiency and productivity and improve decision-making abilities, which were sharpened through the Business Assistance Program. This program is to provide support so the consultant s recommendations may be addressed. This program provides financial support to businesses that 128

GOVERNMENT AGENCIES have successfully completed the Business Assistance Program and need after care to implement the consultant s suggestions. Services: Computer module: eligible for up to $2,000 matching grant for improving hardware or software Store Design: eligible for up to $2,000 matching grant for permanent leasehold assistance Advertising: eligible to use the $5,000 matching Neighbors Shopping Neighborhoods ad grant program Eligible Businesses: Service, commercial and retail firms are eligible Assistance Amount: Financial support to businesses that have successfully completed the Business Assistance Program. OTHER PROGRAMS Purpose: Eligible Uses: Rochester Economic Development Corporation (REDCO) Loan Fund This program provides loans of $25,000 to $200,000 to assist private sector job creation for industrial businesses located in the city of Rochester. Equipment, real estate and working capital Eligible Businesses: Manufacturing Assistance Amount: $25,000 to $200,000 Purpose: Eligible Uses: SBA 504 Loan Program This program gives small business owners access to the same, fixed-rate, longterm financing. In a typical 504 loan package, at least 10% of the project s financing comes from borrower equity, 50% from a private-sector lender, and the remaining share from the sale of debentures guaranteed by the SBA. The assisted projects must result in the creation/retention of jobs. Real estate projects, or acquisition of machinery and equipment Eligible Businesses: Manufacturing, service, commercial and retail firms are eligible Assistance Amount: $50,000 to $750,000 Purpose: New York State Empire Zone (EZ) Program This program offers special incentives to promote the development of new businesses, the expansion of existing businesses and the development of human resources within the established boundaries of the zone. The EZ Program offers new and expanding businesses a variety of tax incentives and utility discounts to qualified businesses in the zone. Eligible Businesses: Manufacturing, service, commercial and retail firms that are located within the boundaries of the zone and commit to create new jobs and investment in the EZ. 129

GOVERNMENT AGENCIES Purpose: Business Association Support Program The purpose of the program is to provide advertising, promotion, clean up, and organizational support for the business associations on neighborhood commercial districts in the city of Rochester. The program provides matching grants between $5,000 and $25,000 annual to business associations for the purpose of organizing and promoting the city s commercial districts as necessary steps in redevelopment and revitalization of them. Eligible Businesses: Service, commercial and retail firms are eligible Eligible Uses: Land/building, machinery/equipment 130

GOVERNMENT AGENCIES 30 South Pearl Street Albany, NY 12245 Phone (800) 782-8369 Fax - (518) 292-5884 www.empire.state.ny.us Empire State Development A New York State Agency, Empire State Development (ESD) provides access to all business development programs of New York State. This includes financing, training, export assistance, infrastructure improvements, government contract procurement, community revitalization and assistance to minority and womenowned businesses. ESD also provides assistance to targeted industrial sectors and provides regional waterfront planning and development. Not all ESD programs are detailed in this directory; contact the regional office nearest you for further information. Area Branches: Western New York Region Finger Lakes Region 420 Main Street- Suite 717 400 Andrews St., Suite 710 Buffalo, NY 14202 Rochester, NY 14604 Phone (716) 856-8111 Phone (585) 325-1944 Fax - (716) 856-1744 Fax (585) 325-6505 Southern Tier Region State Office Building, Rm. 1508 44 Hawley St. Binghamton, NY 13901 Phone (607) 721-8605 Fax (607) 721-8613 Specific Programs: Financial Assistance for: State Funding Programs Accessed: Empire State Economic Development Fund JOBS Now Program (for projects creating over 300 new permanent jobs) Job Development Authority Linked Deposit Program Strategic Training Alliance Program Locally administered Targeted Lending Programs - Minority or Woman-Owned Businesses - Micro Loans - Commercial Area Businesses Acquisition of land and buildings or machinery and equipment Construction or renovation of buildings to house business operations, including lease-hold improvements Construction or improvement of infracture required for new location or expansion Working capital Employee training Expanding export opportunities 131

GOVERNMENT AGENCIES Forms of Financial Assistance: Productivity enhancement Direct loans and/or grants to businesses for a portion of the eligible project costs Interest rate subsidies in the form of a grant or linked deposit with the lending institution, to reduce the cost of borrowing from private sector financial institutions Loans and grants for working capital assistance in specialized situations Infrastructure assistance in the form of a loan and grant combination for a portion of the cost of the infrastructure project Eligible Businesses: Manufacturers Service Providers Warehousers and Distributors Research and Development Companies Tourism/Destination Businesses Minority- and Woman-owned Businesses Technical Assistance: One-stop-shop for small businesses looking to start or expand in New York State www.nylovessmallbiz.com 132

GOVERNMENT AGENCIES Edward A. Rath County Office Building 95 Franklin St., Room 1062 Buffalo, NY 14202 Phone (716) 858-8390 Fax (716) 858-7248 www.erie.gov/ecodev.phtml Erie County Office of Economic Development The Office of Economic Development is responsible for providing information and assistance to the business community, promoting economic health of the county as a whole, and providing oversight and linkage with the principal economic development agencies in Erie County. It is also responsible for the expenditure and management of $1,000,000 annually in federal CDBG* funds for economic development, and for monitoring job creation requirements for $7.5 million in revolving loan funds. This office represents the County s perspective and coordinates activities with those economic development agencies with which the County maintains a contractual or working relationship, such as the Buffalo Niagara Enterprise, Erie County Industrial Development Agency, the Greater Buffalo Convention and Visitors Bureau, and the World Trade Center Buffalo Niagara. In addition to formulating innovative programs and policies, the office acts as a research resource for the County Executive, Legislature and other departments upon request. The Office established the Erie County Business Development Fund, which provides gap financing loans to those small manufacturing or distribution firms, which create or retain area jobs. * Erie County s Community Development Block Grant (CDBG) consortium includes all municipalities within the County except the following, which receive funding directly from the federal government: City of Buffalo, Towns of Amherst, Cheektowaga, Hamburg and Tonawanda, Villages of Blasdell, west half of Depew, Hamburg, Kenmore, Sloan and Williamsville. 133

GOVERNMENT AGENCIES 811 Vermont Ave. NW Washington, DC 20571 Phone (800) 565-3946 Fax (202) 565-3380 www.exim.gov Export-Import Bank of the United States The Export-Import Bank of the United States (Ex-Im Bank) is the government agency responsible for assisting the export financing of U.S. goods and services through a variety of loan, guarantee, and insurance programs. Ex-Im Bank has undertaken a major effort to reach more small business exporters. Description: Working Capital Guarantee The Working Capital Guarantee Program assists small businesses in obtaining crucial working capital to fund their export activities. The program guarantees 90% of the principal and interest on working capital loans extended by commercial lenders to eligible U.S. exporters. The loan may be used for preexport activities such as the purchase of inventory, raw materials, or the manufacture of a product. Description: Export Credit Insurance An exporter may reduce foreign risks by purchasing Ex-Im Bank export credit insurance. A wide range of policies is available to accommodate many different export credit insurance needs. Description: Direct Loans and Guarantees Ex-Im Bank provides direct loans and guarantees of commercial financing to foreign buyers of U.S. capital goods and related services. Both programs cover up to 85% of the U.S. export value, with repayment terms of one year or more. 134

GOVERNMENT AGENCIES 6 Court St., Room 306 Geneseo, NY 14454 Phone (585) 243-7124 Fax (585) 243-7126 www.build-here.com Livingston County Office of Economic Development Services Provided: The Livingston County Economic Development Office has three major functions. First, the office fosters economic growth to create job opportunities for Livingston County residents and to generate additional tax revenues to balance and diversify the tax base. Second, it owns and operates sites and buildings, and invests in targeted infrastructure to locate growing businesses. Third, through the County s investment arm the Livingston County Industrial Development Agency, the County provides direct and indirect financial programs and incentives along with conduit contractual assistance. Services include a business education alliance, industrial parks, cooperative marketing, micro enterprise assistance, infrastructure development, commercial revitalization, business retention and financing programs. City Place, 50 W. Main Street, Ste. 8100 Rochester, NY 14614 Phone (585) 428-5469 Fax (585) 428-5336 www.growmonroe.com Monroe County Economic Development The Monroe County Economic Development agency provides access to low-cost financing and assistance. Whether establishing, expanding, or relocating a business the department can provide the necessary information and assistance. It refers businesses to appropriate financing sources such as County of Monroe Industrial Development Agency, Monroe County Industrial Development Corp., Empire State Development, the United States Small Business Administration and several other small business revolving loan funds. The department can analyze needs, recommend a plan and provide loan packaging. 135

GOVERNMENT AGENCIES State Office Building Campus Building #12 Albany, NY 12240 Phone - (518) 457-9000 Fax - (518) 485-1333 www.labor.state.ny.us New York State Department of Labor Programs: Description: Description: The New York State Department of Labor (NYSDOL) is New York State s primary advocate for job creation and economic growth through workforce development. The department administers New York s unemployment insurance system, labor exchange system, and Welfare-To-Work programs. The department also oversees state worker protection programs, including enforcement of safety and health regulations in the public sector, state labor laws and federal statutes related to working conditions, wages and hours, and laws related to Public Work. The Department of Labor serves as the State s principal source for labor market information and offers a variety of services designed to help businesses find workers and people find jobs. Job Service Employment & Training Taking Care of Business: The Self Employment Program Employer Services: 1-800-HIRE-992 Welfare to Work Unemployment Insurance Benefits Worker Protection Research and Statistics The Self Employment Program This program allows certain individuals collecting unemployment insurance benefits to explore the feasibility of starting a business while they are collecting benefits. Participants are required to take part in the following programs: Starting A Business Business Financing Developing Market Strategies Effective Sales Strategies Setting Up An Accounting System Employer Services This program offers a one-stop shop for employer needs. Employers can tap into an array of employment, tax incentive and training services offered by New York State. Employer Services also provides various Federal and State Employment Tax incentives. 136

GOVERNMENT AGENCIES Access to NYSDOL programs is available at the following Division of Employment Services locations: Albany 175 Central Avenue Albany, NY 12206 Phone 518-462-7600 Fax 518-462-2768 Amsterdam Amsterdam Mall Amsterdam, NY 12010 Phone 518-842-2240 Fax 518-842-3802 Batavia Genesee County Career Center 587 East Main Street, Ste. 100 Batavia, NY 14020 Phone 585-344-2042 Fax 585-344-4495 Buffalo 284 Main Street Buffalo, NY 14202-4081 Phone 716-851-2600 Fax 716-851-2638 Cobleskill Shoppers Mart Plaza Cobleskill, NY 12043 Phone 518-234-4254 Fax 518-234-4256 Cortland 99 Main Street Cortland, NY 13045 Phone 607-756-7585 Fax 607-756-5531 Albion 458 West Avenue, Ste. 3 Albion, NY 14411 Phone 585-589-5335 Fax 585-589-1339 Auburn 1100 Corporate Drive Auburn, NY 13021 Phone 315-255-2228 Fax 315-255-3968 Belmont Allegany County EMP Complex 7 Wells Lane Belmont, NY 14813 Phone 585-268-9430 Fax 585-268-5176 Canandaigua 5253 Parkside Drive Canandaigua, NY 14425 Phone 585-394-9360 Fax 585-394-1475 Corning 20 Denison Parkway West Corning, NY 14830-2599 Phone 607-962-2486 Fax 607-937-5420 Dunkirk 200 Lake Shore Drive West Dunkirk, NY 14048 Phone 716-366-0130 Fax 716-366-0502 137

GOVERNMENT AGENCIES Elmira 200 Baldwin Street Elmira, NY 14901 Phone 607-733-7131 Fax 607-737-8973 Freeport 84 North Main Street Freeport, NY 11520 Phone 516-623-1955 Fax 516-868-1248 Geneva 70 Elizabeth Blackwell Drive PO Box 1186 Geneva, NY 14456 Phone 315-789-1771 Fax 315-781-2289 Gloversville 199 South Main Street Gloversville, NY 12078 Phone 518-725-6473 Fax 518-773-8202 Hauppauge State Office Building, Rm. 2A6 Veterans Memorial Highway PO Box 985, Hauppauge, NY 11787 Phone 631-952-6491 Fax 631-952-6231 Hicksville 301 West Old Country Road Hicksville, NY 11801 Phone 516-934-8502 Fax 516-934-8507 Hudson 98 Green Street Hudson, NY 12534 Phone 518-828-4654 Fax 518-828-8474 Endicott Glendale Technology Park 2001 Perimeter Road East, Ste. 3 Endicott, NY 13760-7392 Phone 607-741-4500 Fax 607-741-4569 Geneseo 11 Megan Drive Geneseo, NY 14454 Phone 585-243-1427 Fax 585-243-4442 Glens Falls Northway Plaza, Ste. 13C Queensbury, NY 12804 Phone 518-792-5811 Fax 518-793-4316 Hamburg 3448 McKinley Parkway Blasdell, NY 14219-2199 Phone 716-825-3916 Fax 716-825-3158 Herkimer 320 North Prospect Street Herkimer, NY 13350 Phone 315-867-1400 Fax 315-867-1411 Hornell 107 Broadway Hornell, NY 14843 Phone 607-324-8388 Fax 607-324-6330 Ithaca Center Ithaca 171 East State Street Ithaca, NY 14850 Phone 607-272-7570 Fax 607-272-2835 138

GOVERNMENT AGENCIES Jamestown 25 Harrison Street Jamestown, NY 14701 Phone 716-664-2041 Fax 716-664-9459 Lockport 81 Walnut Street Lockport, NY 14094 Phone 716-433-6766 Fax 716-439-8933 Lowville Lowville Common 7550 State Street Lowville, NY 13367 Phone 315-376-6312 Massena 35 Glenn Street Massena, NY 13662 Phone 315-769-3596 Fax 315-764-5041 Monticello 50 North Street Monticello, NY 12701 Phone 845-794-3340 Fax 845-791-6851 Newburgh The Maple Building 3 Washington Center Newburgh, NY 12550 Phone 845-568-5373 Fax 845-568-5380 Niagara Falls Trott Access Center 1001 11 th Street, Ste. E, Rm. 1014 Niagara Falls, NY 14301 Phone 716-278-8258 Fax 716-278-8287 Kingston 601 Development Court Kingston, NY 12401 Phone 845-338-4696 Fax 845-339-0607 Long Island Long Island Center Teachers Reg. State Office Building, Rm. 2849 Veterans Memorial Parkway Hauppauge, NY 11788 Phone 631-952-6464 Fax 631-360-3781 Malone 158 Finney Blvd. Malone, NY 12953 Phone 518-481-5755 Fax 518-481-6663 Middletown 130 Dolson Avenue Middletown, NY 10940 Phone 845-341-1411 Fax 845-341-1440 Newark 105 North Main Street PO Box 151 Newark, NY 14513 Phone 315-331-2011 Fax 315-331-7301 New York City Area see end of listing Norwich 1 O Hara Drive Norwich, NY 13815 Phone 607-334-2201 Fax 607-334-6540 139

GOVERNMENT AGENCIES Ogdensburg 616 Rensselaer Ave, Room 108 Ogdensburg, NY 13669-1402 Phone 315-393-4600 Fax 315-393-5894 Oneida 1286 Upper Lenox Ave. Oneida, NY 13421 Phone 315-363-2400 Fax 315-363-4449 Oswego 73 West Second Street Oswego, NY 13126 Phone 315-342-3905 Fax 315-342-5415 Plattsburgh 185 Margaret Street Plattsburgh, NY 12901 Phone 518-561-0430 Fax 518-561-9566 Riverhead 134 East Main Street Riverhead, NY 11901 Phone 631-727-4870 Fax 631-369-4929 Olean 175 North Union Street, Ste. 4 Olean, NY 14760 Phone 716-373-1880 Fax 716-372-3564 Oneonta 12 Dietz Street Oneonta, NY 13820 Phone 607-432-4800 Fax 607-432-8130 Peeksill 201 South James Street Peeksill, NY 10566 Phone 914-737-3490 Fax 914-739-8759 Poughkeepsie 235 Main Street Poughkeepsie, NY 12601 Phone 845-473-9000 Fax 845-471-6942 Rochester 276 Waring Road Rochester, NY 14609 Phone 585-266-7760 Fax 585-266-7041 140

GOVERNMENT AGENCIES Rome 252 West Dominick Street Rome, NY 13440 Phone 315-337-7300 Fax 315-339-7349 Schenectady 433 State Street Schenectady, NY 12305 Phone 518-344-2735 Fax 518-344-2820 Syracuse 450 South Salina Street Syracuse, NY 13202 Phone 315-479-3261 Fax 315-479-3251 Troy Troy Atrium 49 4 th Street, Ste. 212 Troy, NY 12180-3245 Phone 518-402-0773 Fax 518-402-0774 Warsaw 448 North Main Street Warsaw, NY 14569 Phone 585-786-3145 Fax 585-786-3074 White Plains 120 Bloomingdale Road White Plains, NY 10605 Phone 914-997-9552 Fax 914-997-8785 Saranac Lake 11 Saint Bernard Street Saranac Lake, NY 12983 Phone 518-891-0440 Fax 518-891-0578 Spring Valley 235 North Main Street, Ste. 4 Spring Valley, NY 10977 Phone 845-426-2700 Fax 845-426-2708 Tonawanda 34 Seymour Street Tonawanda, NY 14150 Phone 716-695-3730 Fax 716-695-5328 Utica 207 Genesee Street, Rm. 203 Utica, NY 13501 Phone 315-793-2229 Fax 315-793-2509 Watertown 317 Washington Street Watertown, NY 13601 Phone 315-785-2220 Fax 315-785-2602 Williamsville Transitown Plaza 4175 Transit Road Williamsville, NY 14221 Phone 716-634-9081 Fax 716-634-9262 Yonkers 20 South Broadway Yonkers, NY 10701 Phone 914-965-9500 Fax 914-968-7328 141

GOVERNMENT AGENCIES New York City Offices: Bronx 390 Morris Park Avenue Bronx, NY 10460 Phone 718-409-7590 Fax 718-892-8472 Brooklyn 250 Schermerhorn Street Brooklyn, NY 11201 Phone 718-780-9200 Fax 718-624-5713 Harlem 215 West 125 th Street New York, NY 10027 Phone 917-493-7200 Fax 917-698-3040 Queens 13860 Barclay Avenue Flushing, NY 11355 Phone 718-321-6307 Fax 718-461-8572 Long Island City 25-01 Queens Plaza North Long Island City, NY 11101 Phone 718-706-5590 Fax 718-472-2901 Bronx South Bronx 358 East 149 th Street Bronx, NY 10455 Phone 718-960-7901 Fax 718-960-7902 Manhattan Financial District 50 Park Place New York, NY 10007 Phone 212-266-5377 Fax 212-240-9974 Manhattan 247 West 54 th Street New York, NY 10019 Phone 212-621-0436 Fax 212-621-0435 Queens 16846 91 st Avenue, 2 nd floor Jamaica, NY 11432 Phone 718-557-6735 Fax 718-523-7530 Staten Island 1139-1141 Hylan Blvd. Staten Island, NY 10305 Phone 718-447-2931 Fax 718-447-4119 142

GOVERNMENT AGENCIES New York State Empire Zones The Empire Zone (EZ) program was created by the New York State Department of Economic Development in 1986. The primary objective is to stimulate economic growth and job creation in regionally distressed areas. The EZ program provides business assistance through financial incentives and economic development benefits to attract new business and expand the existing business base. Specific Incentives: New York State Wage Tax Credit (WTC) Certified EZ businesses are eligible for up to five years for a wage tax credit for newly created full-time jobs. The wage tax credit is $3,000 for employees in specially targeted groups, $1,500 wage tax credit for all other hires. New York State Investment Tax Credit (ITC) Zone Certified Businesses in manufacturing or research and development are eligible for tax credits of 8% (S-corps) or 10% (C-corps) based on annual investment in machinery and equipment or other fixed assets. New York State Employment Incentive Tax Credit (EIC) An additional investment tax credit for up to three years for increases in employment, equal to 3% of the initial investment (30% of the investment tax credit) is also available. It is applicable to employers in the EZ who employ 101% of the number of people employed in the year before the EZ investment tax credit was claimed. New York State Sales Tax Exemption Certified EZ businesses are eligible for New York State sales tax exemption for the purchase of building materials. Local Utility Reductions In cooperation with the major utility companies across New York State, discounts on electricity, gas, and telephone services may be available to Zone Certified Businesses. In 2001, New York State established a concurrent Empire Zone Program with added benefits, including a reduced or zero Business Tax Credit, a Real Property Tax Credit, and a Sales Tax Exemption. 143

GOVERNMENT AGENCIES Special Low-Interest Loans and Priority Attention State and local agencies that have a role in economic development have developed special programs and services targeted to EZs and will expedite applications received from zone businesses. In addition, many offer small business start-up and micro loan programs, as well as one-stop, fast-track business assistance services. Zone Capital Tax Credit A 25% tax credit is available to taxpayers who make eligible investments in or contributions to : a certified zone business an approved community development project an approved local loan or equity fund There are eight Empire Zones in the 14 county region covered in this directory. They are: Buffalo Empire Zone Greater Jamestown Empire Zone 620 Main St. Municipal Building Buffalo, NY 14202 Jamestown, NY 14701 Phone (716) 842-6923 Phone (716) 483-7773 Fax (716) 842-6942 Fax (716) 483-7770 www.buffalodevelopment.com/ez.html www.greaterjamestownez.com Cattaraugus Empire Zone Lackawanna Empire Zone 120 N. Union Street 640 Ridge Road Olean, NY 14760 Lackawanna, NY 14218 Phone (716) 372-7912 Phone (716) 823-5124 Fax (716) 372-7912 Fax (716) 823-5947 www.cattempirezone.org www.lackwannany.com Dunkirk /Sheridan Empire Zone 402 Main Street Niagara Falls Empire Zone Dunkirk, NY 14048 1022 Main St., P.O. Box 564 Phone (716) 366-9881 Niagara Falls, NY 14305 Fax (716) 366-2049 Phone (716) 286-8830 Fax (716) 286-8836 Friendship Empire Zone nfez_cdunn@sysr.com P.O. Box 129, 50 W. Main St. Friendship, NY 14739 Rochester Empire Zone Phone (585) 973-2322 30 Church St., Room 5A Fax (585) 973-3014 Rochester, NY 14614 Phone (585) 428-6853 Fax (585) 428-6042 www.ci.rochester.ny.us 144

GOVERNMENT AGENCIES 14 th and Independence Ave. SW Washington, DC 20250 Phone (202) 720-2791 www.rurdev.usda.gov U.S. Department of Agriculture Rural Development Description: The Rural Development agency of the U.S. Department of Agriculture is dedicated to economic development in rural communities. Its mission is to enhance the quality of life for rural Americans by providing leadership in building competitive businesses. It invests financial resources and provides technical assistance to businesses and cooperatives located in rural communities. It also establishes strategic alliances and partnerships that leverage public, private, and cooperative resources to create jobs and stimulate rural economic activity. Business and Industry Loan Guarantees Provides government guarantees of loans made by banks, savings banks, savings and loan associations and other eligible lenders. Eligible Businesses: Manufacturing; retail and wholesale trade businesses are eligible Ineligible Businesses: Charitable; church-controlled businesses, gambling, tax-exempt financing and relocation of jobs Geographic Area: Business must be located in a rural area or a city of less than 50,000 Targeted Population: Areas experiencing loss of business or population; areas with low income or high poverty rates; areas with high rates of unemployment Purpose: Fixed assets, working capital, and refinancing Size: Up to $10,000,000 Term: Maximum terms are: 30 years for real estate, 15 years for equipment, and 7 years for working capital Total Pool of Funds: At least $20 million in loan guarantees per year State Contacts: USDA, Rural Development Agency New York State Office The Galleries of Syracuse 441 S. Salina St., Suite 357 Syracuse, NY 13202 Phone (315) 477-6430 Fax (315) 477-6448 145

GOVERNMENT AGENCIES 14 th and Constitution Ave. NW Washington, DC 20230 Phone (202) 482-2000 Fax (202) 482-2741 www.doc.gov United States Department of Commerce This federal agency s initiatives focus on job creation, community development, business assistance and economic growth for minority, science and technology, information infrastructure and weather prediction. The Department of Commerce contains several relevant programs, each with its own unique headquarters (listed below). International Trade Administration (ITA) Phone (202) 482-3809 www.ita.doc.gov Description: ITA is dedicated to helping U.S. businesses compete in the global marketplace. A principal unit of ITA is the Commercial Service division, which, among other things, supports the Export Assistance Centers. Export Assistance Centers (www.ita.doc.gov/uscs) Phone (202) 482-4811 These centers support small and medium-sized companies in increasing exports. Professional trade specialists assess a company s export potential and provide one-on-one counseling. It can help identify target markets, find potential buyers, and develop sales leads. It also assists in locating state and federal programs designed to assist exporters. Area Locations: Buffalo Export Assistance Center Rochester Export Assistance Center 111 West Huron St., Room 1304 400 Andrews St., Suite 710 Buffalo, NY 14202 Rochester, NY 14604 Phone (716) 551-4191 Phone (585) 263-6480 Fax (716) 551-5290 Fax (585) 325-6505 Description: Description: Description: Minority Business Development Administration Phone (202) 482-5061 www.mbda.gov This Administration fosters the creation, growth and expansion of minority owned businesses. Office of Small and Disadvantaged Business Utilization Phone (202) 482-1472 www.doc.gov/osdbu This Office ensures that small, minority and women-owned businesses receive a fair share of government contracts. Economic Development Administration Phone (202) 482-2309 www.doc.gov/eda This administration generates new jobs, helps retain existing jobs, and stimulates industrial and commercial growth in economically-distressed areas. Assistance is available to rural and urban areas experiencing high unemployment, low income, or sudden and severe economic distress. 146

GOVERNMENT AGENCIES 465 Main St., Lafayette Court Buffalo, NY 14203 Phone (716) 551-5755 Fax (716) 551-5634 www.hud.gov United States Department of Housing and Urban Development (HUD) This is the federal agency primarily responsible for community and urban development. In addition to addressing housing concerns, it also provides a variety of services and offers a number of programs dealing with economic development. All programs are designed to benefit low and moderate income persons and neighborhoods. Description: Section 108 Loan Guarantee Program This program provides funds for a variety of economic development activities, including assistance to micro-enterprise activities. It provides both short term fixed rate interim financing and long term permanent variable interest rate financing. Funding is channeled through local communities. These communities establish lending policies and procedures following HUD regulations. Eligible and ineligible businesses and areas served are locally determined. Description: Community Development Block Grant (CDBG) This program provides funds for a wide variety of community and economic development activities, including assistance to micro-enterprise initiatives. Again, individual communities establish their lending policies and procedures following HUD regulations. Description: Economic Development Initiative (EDI) EDI provides grants to local governments that can be used to enhance both the security of loans guaranteed and the feasibility of the large economic development and revitalization projects financed. Description: Empowerment Zones and Enterprise Communities Initiative This initiative targets tax incentives, performance grants, and loans to designated low-income areas, called Empowerment Zones or Enterprise Communities. These zones are in place to create jobs, expand business opportunities, and support people looking for work. 147

GOVERNMENT AGENCIES 409 3 rd St. SW Washington, DC 20416 Phone (800) U-ASK-SBA www.sba.gov United States Small Business Administration The U.S. Small Business Administration (SBA) was created by Congress in 1953 to help America s entrepreneurs form successful small enterprises. The SBA offers financing, training and advocacy for small firms. In addition, the SBA works with thousands of lending, educational and training institutions nationwide. The SBA is the most vital organization for any entrepreneur to contact for assistance. Local Branches: 111 West Huron Street 100 State Street, Room 410 Buffalo, New York 14202 Rochester, New York 14614 Phone (716) 551-4301 Phone (585) 263-6700 Fax (716) 551-4418 Fax (585) 263-3146 Services: The Office of Women's Business Ownership 504 Certified Development Companies 7(m) MicroLoan Certified and Preferred Lenders 7(a) Loan Programs Section 7(a) of the Small Business Act authorizes the SBA to guarantee loans to small businesses that cannot obtain financing on reasonable terms through normal lending channels. The following are 7 (a) Loan Programs: 7(a) Loan Guaranty CAPLines Defense Loan and Technical Assistance (DELTA) Export Working Capital Program (EWCP) SBA Express International Trade Loan (ITL) Low Documentation Loan (LowDoc) Small Business Prequalification Loan Description: The Office of Women's Business Ownership (202) 205-6673 www.sba.gov/womeninbusiness This office helps women start and build successful businesses by providing advice, training programs, and counseling. Programs are offered on topics such as loan packaging, federal procurements, and exporting. 148

GOVERNMENT AGENCIES Description: Delivered through: 504 Certified Development Companies Through certified development companies (CDCs), the 504 CDC provides longterm, fixed-rate financing to small businesses to acquire real estate, machinery and equipment for expansion of business or modernizing facilities. Typically, 504 loan proceeds are provided as follows: 50 percent by an unguaranteed bank loan, 40 percent by an SBA-guaranteed debenture, and 10 percent by the small business customer. The maximum SBA debenture is $1 million. Defense Loan and Technical Assistance funding is also available under this program (see below). Certified development companies (private nonprofit corporations set up to contribute to the economic development of its community or region). Description: Customer: Delivered through: 7 (m) MicroLoan Under this pilot program, short-term loans of up to $25,000 are made to small businesses for the purchase of machinery and equipment, furniture and fixtures, inventory, supplies, and working capital. Proceeds cannot be used to pay existing debts. These loans are made through SBA-approved nonprofit groups, which also provide counseling and educational assistance. This program is available at a limited number of locations. Small business needing small-scale financing and technical assistance for start-up or expansion, intermediaries. Intermediary lenders (nonprofit organizations with experience in lending and technical assistance). Description: Customer: Delivered through: Certified and Preferred Lenders The most active and expert lenders qualify for the SBA s Certified and Preferred Lenders Program. Certified lenders receive a partial delegation of authority to approve loans. Preferred lenders enjoy full delegation of lending authority. A listing of participants in the Certified and Preferred Lender Program is available from SBA district offices. Borrowers and financial institutions participating in SBA-guaranteed lending programs. Lenders 149

GOVERNMENT AGENCIES 7 (a) Loan Programs Description: Delivered through: 7(a) Loan Guaranty The SBA basic guaranty program generally is used to fund varied long-term needs of small businesses. The program is designed to promote small business formation and growth by guaranteeing long-term loans to qualified firms. Loans are available for many business purposes, such as real estate, expansion, equipment, working capital or inventory. The SBA can guarantee 75 percent of the loan amount up to $750,000. For loans of $100,000 or less, the guaranty rate is 80 percent. The interest rate is not to exceed 2.75 over the prime lending rate. Maturities are up to 10 years for working capital and up to 25 years for fixed assets. Commercial Lending Institutions Description: Delivered through: CAPLines CAPLines finances small businesses short-term, cyclical working-capital needs. Under CAPLines, there are five distinct short-term working capital loans: the Seasonal, Contract, Builder s, Standard Asset-Based, and Small Asset-Based lines. For the most part, the SBA regulations governing the 7(a) Program also govern this program. Under CAPLines, SBA generally can guarantee up to $750,000. Commercial lending institutions Description: Customer: Delivered through: Defense Loan & Technical Assistance (DELTA) DELTA provides both financial and technical assistance to help defensedependent small firms adversely affected by defense cuts diversify into the commercial market. Loans must be used to retain jobs of defense workers, create new jobs in impacted communities, or to modernize or expand in order to remain in the national technical and industrial base. DELTA uses 7(a) (maximum total loan $1.25 million) and/or 504 (maximum guaranteed debenture $1 million). The SBA also will leverage federal, state and private-sector resources to provide a full range of management and technical assistance. Defense-dependent small firms adversely impacted by defense cuts SBA district offices, resources partners 150

GOVERNMENT AGENCIES Description: Customer: Delivered through: Export Working Capital Program (EWCP) Replaces the Export Revolving Line of Credit Program. Under the EWCP, the SBA guarantees up to 75 percent of a secured loan (80 percent on loans of $100,000 or less) or $750,000, whichever is less. Loan maturities may be for up to three years with annual renewals. Loans can be for single or multiple export sales. They also can be extended for pre-shipment working capital and post-shipment exposure coverage. Proceeds can only be used to finance export transactions. Export-ready small business Commercial lending institutions Description: Customer: Delivered through: International Trade Loan (ITL) The ITL offers long-term financing to small businesses engaged or preparing to engage in international trade, as well as those businesses adversely affected by import competition. The SBA can guarantee up to $1.25 million for a combination of fixed-asset financing and working capital. The working capital portion cannot exceed $750,000. Export-ready small businesses Commercial lending institutions Description: Delivered through: Low Documentation Loan (LowDoc) The purpose of this program is to reduce the paperwork involved in loan requests of $150,000 or less. Under LowDoc, the SBA uses a one-page application and relies on the strength of the individual applicant s character and credit history. The applicant must first satisfy all of the lender s requirements. The lender may then request a LowDoc guaranty. Commercial lending institutions 151

GOVERNMENT AGENCIES Description: Delivered through: SBA Express A new loan program being piloted with selected banks nationwide, SBA Express encourages lenders to make small loans to the small business community. Participating banks are permitted to use their own documentation and procedures to approve, service and liquidate loans of up to $150,000. In return, the SBA agrees to guarantee up to 50 percent of each loan. Commercial lending institutions Description: Delivered through: Small Business Pre-qualification Loan Program This pilot loan program enables the SBA to prequalify a guaranty for loan applications of $250,000 or less before the business owner goes to a bank. The program focuses on an applicant s character, credit, experience and reliability rather than assets. Designed independent loan packagers work with a business owner to review and strengthen the loan application. The review is based on key financial ratios as well as credit history, business history and the loan-request terms. Commercial lending institutions, nonprofit intermediaries such as small business development centers (SBDCs) and certified development companies (CDCs). 152

GOVERNMENT AGENCIES 27 East Main St. Gowanda, NY 14070 Phone (716) 532-3353 Fax (716) 532-2938 Village of Gowanda Description: The Village of Gowanda local government offers a U.S. Department of Housing and Urban Development - Urban Development Action Grant (UDAG) Revolving Loan Fund to any property owner. It also offers a Façade Improvement Loan Program. UDAG Revolving Loan Fund This program has been created to preserve and improve the Gowanda area, and to stimulate private investment in the Village s industrial and commercial development and housing stock. Eligible Businesses: Any unbankable property owner Geographic Area: Purpose: Village of Gowanda Abatement of code violations, structural and mechanical items where deferred maintenance could produce major problems, energy conservation improvements, façade improvements, restoration and preservation of historically significant architectural detail, and visual enhancement. Size: Up to $10,000 Term: Additional Information: Description: Geographic Area: Purpose: Details: Maximum of 10 years Bankable clients will be referred to financial institutions for loans. The loan committee shall base its loan decision primarily on careful analysis of income, indebtedness, credit history, and budget requirements. Façade Improvement Loan Program This program will give priority to the rehabilitation of exteriors of structures, so that such repair shall produce the maximum spin-off effects on the surrounding community. Emphasis will be placed on leveraging funds from other public and private sources. Village of Gowanda Façade improvements Maximum of $5,000 for terms up to 10 years at no more than 75% of prime rate, fixed at closing 153

Industrial Development Agencies When making purchases and other decisions, women business owners are more likely than men entrepreneurs to seek advice from associates and advisors; they place more emphasis on quality, service and vendor reputation. From the National Foundation for Women Business Owners 155

INDUSTRIAL DEVELOPMENT AGENCIES 71 Court St. Belmont, NY 14813-1039 Phone 800-893-9484 or (585) 268-9229 or (585) 268-9720 Allegany County Industrial Development Agency This public benefit corporation assists industrial development in Allegany County. It is designed to assist businesses with financial packaging, site selection, and tax incentives. 130 John Muir Dr. Amherst, NY 14228 Phone (716) 688-9000 Fax (716) 688-0205 www.amherstida.com Amherst Industrial Development Agency Amherst Industrial Development Agency s primary purpose is to create regional employment through the attraction, expansion and retention of companies within the Town of Amherst. It mainly authorizes industrial revenue bonds for eligible industrial and commercial projects in the Town of Amherst. It also assists clients by sponsoring seminars, helping in the site planning process, facilitating state sponsored programs, and establishing industrial park tenant associations. In addition to industrial bonds, the Agency also provides Lease Agreements, Collateral and Second Mortgages, and Investment Incentives in the form of a Payment in Lieu of Tax Program (PILOT). 156

INDUSTRIAL DEVELOPMENT AGENCIES P.O. Box 1749, 3 E. Washington St. Ellicottville, NY 14731 Phone - (716) 669-2005 Fax - (716) 699-2942 Cattaraugus County Industrial Development Agency Services provided: This public benefit corporation assists both the private sector and 501(c)(3) organizations in Cattaraugus County. It is designed to promote economic development for the county by retaining and expanding local businesses, recruiting new businesses, and managing properties. It also owns railways, and industrial parks in Olean. The primary way eligible entities are assisted is through lower interest rates, tax abatements where applicable, and SEQR involvement. CCIDA PILOT Program CCIDA Bond Financing Program CCIDA Sale/Lease Transaction Program 157

INDUSTRIAL DEVELOPMENT AGENCIES 200 Harrison St. Jamestown, NY 14701 Phone (716) 664-3262 Fax (716) 664-4515 www.ccida.com Chautauqua County Department of Economic Development & Industrial Development Agency The responsibilities of the Chautauqua County Department of Economic Development include: Agriculture / Agri-Business Development Community Development Cultural Enrichment Marketing Outreach Tourism Development Industrial Properties Inventory Business Profile Inventory Permit Center Assistance Staff Support for Chautauqua County Industrial Development Agency Projects The primary objective of the Chautauqua County Industrial Development Agency (CCIDA) is to position the county as a world-class business environment offering an exceptional quality-of-life experience. It is the principal force attracting new business and industry to the area. CCIDA helps businesses secure financial assistance, provides business advocacy services, and develops both infrastructure and industrial parks. Services: Chautauqua County Revolving Loan Fund Al Tech Revolving Loan Fund SBA 504 Description: Chautauqua County Revolving Loan Fund The project to be financed must result in job creation or retention. Ten per cent of total project must be owner equity, and refinancing of existing debt is not permitted. Eligible Businesses: Primarily manufacturing firms; commercial or qualified retail projects will be considered Geographic Area: Purpose: Chautauqua, Cattaraugus and Allegany counties Real estate, machinery and equipment 158

INDUSTRIAL DEVELOPMENT AGENCIES Size: 40% of project, up to $75,000. Typical loans are $50,000 Term: 5 years Interest Rate: Fixed rate, currently 5% Fees: $250 or 1% of loan, whichever is greater. Applicant is responsible for incurred legal costs. Description: Al Tech Revolving Loan Fund A minimum 10% of total project must be owner equity. Preference is given to projects that result in job creation or retention, economic benefit to Chautauqua County, and capital investment. Refinancing of existing debt is not permitted. Eligible Businesses: Primarily manufacturing firms, tourism and agribusiness in Chautauqua County Geographic Area: Purpose: Size: Term: Interest Rate: Fees: Chautauqua County Purchase of machinery and equipment, new construction and renovation, real estate, limited working capital 50% of project, up to $1 million. Not more than 10% of the total assets of the Al Tech fund can be committed to any one client company. Real estate, 10 years; machinery and equipment, 7 years 5%, subject to change $250 application fee. Applicant is responsible for incurred legal costs. SBA 504 Description: Project must result in job creation or retention. Start-up businesses are not considered for this program. Eligible Businesses: All existing businesses are eligible Geographic Area: Purpose: Chautauqua County Real estate, construction, machinery and equipment Size: 40% of project, up to $750,000 Term: Interest Rate: Fees: Real estate, 20 years; machinery and equipment, 10 years Fixed and established at the time of closing; 1.5% - 1.75% over a comparable U.S. Treasury Note Depends on the size of the loan 159

INDUSTRIAL DEVELOPMENT AGENCIES 1 Town Center Clarence, NY 14031 Phone (716) 741-8938 Fax (716) 741-4715 Clarence Industrial Development Agency Clarence Industrial Development Agency is the premier organization for industrial retention and expansion within the Town of Clarence. It provides tax abatements for businesses either starting-up or moving into Clarence. The Clarence IDA can also provide bond financing and provide technical assistance to businesses in the Town of Clarence. It works closely with the Erie County Industrial Development Agency. Franklin St. Springville, NY 14141 Phone (716) 941-0420 Fax (716) 941-0423 Concord Industrial Development Agency Concord Industrial Development Agency is a non-profit organization for industrial retention and expansion within the Town of Concord. It provides tax abatements for eligible businesses in the Town of Concord. These tax abatements are graduated over a 10 to 15 year time period. The Concord IDA can also provide bond financing and technical assistance to businesses. 160

INDUSTRIAL DEVELOPMENT AGENCIES 14016 Route 31 Albion, NY 14411 Phone - (585) 589-3197 Fax - (585) 589-2858 County of Orleans Industrial Development Agency This public benefit corporation assists business development in Orleans County. It is designed to promote economic development and also to retain and expand local businesses and help recruit new businesses. Services provided: Low interest loans, tax abatements, bond financing, sale/lease transactions, and the Micro Assistance Program Description: Geographic Area: Purpose: Bond Financing Programs Taxable and non-taxable bonds Orleans County Construction, reconstruction, specific lease transactions, manufacturing projects, commercial/retain/tourism projects, and re-financing Description: Geographic Area: Purpose: Description: Purpose: Sale/Lease Transaction Lease transaction Orleans County Construction, reconstruction, specific lease transactions, manufacturing projects, commercial/retail/tourism projects and re-financing MAP Education, technical assistance, access to low-interest loan funds To encourage entrepreneurial activities in Orleans County 161

INDUSTRIAL DEVELOPMENT AGENCIES 275 Oak Street Buffalo, NY 14203 Phone (716) 856-6525 Fax (716) 856-6754 www.ecidany.com Erie County Industrial Development Agency Specific Programs: The Erie County Industrial Development Agency (ECIDA) is a multi-faceted development organization designed to foster economic prosperity in Buffalo and Erie County through retention, attraction and expansion of commerce and industry. Affiliated corporations provide working capital, equipment, venture, capital financing, SBA and Export Import Bank working capital loan guarantees, SBA fixed asset term loans and credit insurance on foreign receivables. Erie County Industrial Development Agency Industrial Revenue Bond Sale/Leaseback Program Mortgage Recording Tax Exemption Sales Tax Exemption Real Estate Tax Abatements General Loan Program Parameters Projects must create or retain jobs in Erie County ECIDA loan funds cannot be used to replace other available loan funds Loan amounts range from $5,000 to $500,000 depending on program ECIDA can finance up to 1/3 of project Interest rates vary according to program, but are generally Prime Rate or below Fees vary, but are generally 1% commitment fee and ECIDA legal expenses Personal guarantees are required Specific Programs SBA 504 Fixed Asset Loan Program Export Import Bank of the United States and SBA Export Working Capital Guarantee Program Niagara Region Venture Fund, venture capital investment 65/35 Minority, Women-owned and Start Up Loan Program SBA Micro Loan 162

INDUSTRIAL DEVELOPMENT AGENCIES 31 S. Main St. Fairport, NY 14450 Phone (585) 421-3240 Fax (585) 223-5466 Fairport Industrial Development Agency Fairport Industrial Development Agency is a non-profit organization for industrial and commercial retention and expansion within the village of Fairport. It administers a revolving loan fund and provides other economic development services to the Village of Fairport. Description: Fairport Revolving Loan Fund Industrial and commercial loans Eligible Businesses: Generally any business, existing or start-up Geographic Area: Purpose: Village of Fairport Equipment, inventory, real estate, leasehold improvements, and operating funds Size: Maximum of $30,000 Term: Interest Rate: Fees: Collateral: 5 to 10 years Prime minus 1% (adjustable) None Loans must be secured, personal guarantee required Total Pool of Funds: $300,000 + 163

INDUSTRIAL DEVELOPMENT AGENCIES One Mill St. Batavia, NY 14020 Phone (585) 343-4866 Fax (585) 343-0848 gcida.com Genesee County Industrial Development Agency This public benefit corporation assists industrial development in Genesee County. It is designed to assist businesses with financial packaging, site selection, and tax incentives. It also administers a revolving loan fund. Genesee County Revolving Loan Fund Eligible Businesses: Manufacturing, wholesale, distribution, large service and agriculture Ineligible Businesses: Retail, professionals, small service, and residence Geographic Area: Purpose: Genesee County Gap financing Size: 30% of total project cost to $100,000 Term: Interest Rate: Fees: Collateral: 5 years Presently, the rate is 80% of the NY Prime Lending Rate $100 application fee Machinery and equipment, and real estate, personal guarantees Total Pool of Funds: $1,600,000 164

INDUSTRIAL DEVELOPMENT AGENCIES 6100 South Park Avenue Hamburg, NY 14075 Phone (716) 648-4145 Fax (716) 648-0151 Hamburg Industrial Development Agency and Development Corporation Services Provided: The Hamburg Industrial Development Agency and Development Corporation provides small business loans, and authorizes industrial revenue bonds for eligible industrial and commercial projects in the Town of Hamburg. The purpose of its projects is to encourage capital formation in the geographic area by stimulating and facilitating private sector investment decisions, relieving fiscal distress by expanding the tax base, creating jobs for residents, and otherwise promoting economic development. Business Development Fund Description: Business Development Fund This fund provides an alternative source of flexible financial assistance to growth oriented industrial and commercial firms. Eligible Businesses: Priority is given to manufacturing, transportation, service industries and wholesale trade. Ineligible Businesses: Retailers are not considered for working capital loans. Geographic Area: Purpose: Town of Hamburg Acquisition or development of land, building, facilities, equipment or leasing; pollution control or working capital Size: $5,000 to $75,000 Term: Repayment Terms: Interest Rate: Fee: 2 to 10 years Flexible 75% of prime rate at time of closing $100 application fee. 1% commitment fee 165

INDUSTRIAL DEVELOPMENT AGENCIES 40 Main St. Hornell, NY 14843 Phone (607) 324-0310 Fax (607) 324-3776 www.hornellny.com Hornell Industrial Development Agency Hornell Industrial Development Agency is a community organization for industrial retention and expansion within the city of Hornell. It is a one-stop agency to access state, local and federal programs, whether it be capital, training or consultant needs. It provides easy access to sites, building, planning, zoning and a wide range of information to assist in economic development decision making. It also runs a Hornell-Corning-Steuben County Empire Zone. 166

INDUSTRIAL DEVELOPMENT AGENCIES 6 Court St., Room 306 Geneseo, NY 14454 Phone (585) 243-7124 Fax (585) 243-7126 www.buildhere.com Livingston County Industrial Development Agency Services: The Livingston County Industrial Development Agency is a public benefit Corporation, with a mission to promote, attract and encourage economic development in Livingston County. Financing It issues tax exempt and taxable industrial revenue bonds to eligible businesses, providing financing at substantially lower rates than market rates. Tax Incentives It provides exemptions on sales tax, mortgage recording tax, and property tax. Conduit Financing It accesses numerous regional state and federal programs that offer low interest, subordinated or guaranteed loans for working capital or fixed assets; also, it directly administers various assistance programs involving employee training, productivity, infrastructure and project-related public improvements. Industrial Sites It operates three fully serviced and zoned industrial parks: Dansville Industrial Park, Mt. Morris/Greenway Industrial Park, and Avon/Crossroads Industrial Park. 167

INDUSTRIAL DEVELOPMENT AGENCIES 50 West Main Street, Ste. 8100 Rochester, NY 14614-1218 Phone - (585) 428-2970 Fax - (585) 428-5336 Monroe County Industrial Development Corporation Description: Eligibility: The Monroe Industrial Development Industrial Corporation (MCIDC) assists industrial growth in Rochester and Monroe County. It is designed to promote economic development and also to retain and expand local businesses and help recruit new businesses. The GreatRebate Program The GreatRebate Program is for companies purchasing at least $50,000 in equipment (equipment must be located in Monroe County) with cash. The company will receive a $4,000 rebate at the end of a two-year period if the company increases their employee base by 10% (jobs must be created in Monroe County). The following items are required: Must meet the SBA s definition of a small business (under 500 employees; net worth does not exceed $6 million, and net income over the last two fiscal years cannot exceed $2 million annually) Must be a manufacturer or producer service company Business must be headquartered in Monroe County (outside the city of Rochester) for the term of the subsidy period Loan must be for the purchase of equipment One interest rate subsidy per company Job Creation: Jobs base must increase by 10% over a two year period. Loan Amount: Investments in equipment over $50,000 168

INDUSTRIAL DEVELOPMENT AGENCIES Description: Bond Financing Program This program provides financing for industrial and non-industrial projects. Proceeds are from the sale of tax-exempt and taxable industrial revenue bonds, civic facility bonds, and sale/leaseback transactions. The benefits of such financing include a tax-exempt interest rate, sales tax exemptions on construction materials, and mortgage tax exemptions. Property tax abatements are available for some projects. Eligible Businesses: Companies able to demonstrate a good corporate track record, operate primarily in the fields of research, development, and manufacturing. Priority is given to companies that create jobs through added capital investment within Monroe County. Service-oriented applicants will be considered on a case-by-case basis. Geographic Area: Purpose: Monroe County Purchase of land, new machinery and equipment, and construction and renovation 169

INDUSTRIAL DEVELOPMENT AGENCIES 6311 Indulon Corporate Dr., Suite 1 Sanborn, NY 14132 Phone (716) 298-8050 Fax (716) 298-8053 www.ncida.org Niagara County Industrial Development Agency Specific Programs: Description: Under the provisions of the New York State Industrial Development Agency Act, the Niagara County Industrial Development Agency (NCIDA) is empowered to actively retain, attract, and develop economically sound commerce and industry, thereby fostering job opportunities, general prosperity, and economic welfare for all residents of Niagara County. NCIDA facilitates economic growth and expansion through financial incentives and a variety of other support services, including Industrial Revenue Bonds and Sale/Leaseback Transactions. Niagara County Revolving Loan Fund Niagara Economic Development Fund Microenterprise Assistance Program Niagara County Revolving Loan Fund This is a direct loan program designed to promote economic development by providing gap financing for qualified, job creating or retaining projects. Proceeds must result in job creation of at least one job per $10,000 loaned. Eligible Businesses: Manufacturing, research, development and business services are eligible Geographic Area: Purpose: Size: Term: Interest Rate: Niagara County Working capital, fixed assets, and real estate Maximum of $200,000 or 1/3 of the total projects costs (whichever is less) to finance the shortfall after bank and company equity are maximized Maximum of 5 years for working capital, 7 years for machinery and equipment, and 15 years for real estate Fixed at 80% of prime Fees: $250 application fee, closing costs, and commitment fee of 1% 170

INDUSTRIAL DEVELOPMENT AGENCIES Description: Niagara Economic Development Fund This is a direct loan program; one job must be created for every $25,000 loaned. Eligible Businesses: Manufacturing, assembly, and wholesale distribution Ineligible Businesses: Retail Purpose: Size: Term: Working capital, equipment, real estate, and inventory Maximum of $250,000 or 30% of total project costs Real estate up to 15 years; equipment and machinery up to 7 years Interest Rate: Fixed 3 points below prime with a ceiling of 10% and floor of 5% Fees: $250 application fee for loans less than $200,000, $500 application fee for loans greater than $200,000, processing fee of $500, and closing costs paid by borrower Description: Microenterprise Assistance Program This program provides education, hands-on technical assistance, and loans to existing microenterprises (five or fewer employees) or individuals interested in starting a microenterprise. Eligible Businesses: Retail, service or manufacturing microenterprises, either existing or start-up, are eligible. Owner must be of low/moderate income or provide opportunities to low/moderate income individuals. Ineligible Businesses: Businesses with more than 5 employees Purpose: Working capital, equipment, real estate, and inventory Size: Maximum of $25,000 Term: Repayment Terms: Interest Rate: Fees: Collateral: 5 years for working capital, 7 years for equipment and machinery, and 15 years for real estate 6 months deferred interest and principal 80% of prime, fixed None Business assets Total Pool of Funds: Funds are dependent on grant from U.S. Department of Housing and Urban Development 171

INDUSTRIAL DEVELOPMENT AGENCIES 20 Ontario Street Canandaigua, NY 14424 Phone (585) 396-4460 Fax (585) 396-4594 www.ontariocountydev.org Ontario County Office of Economic Development & Industrial Development Agency Services provided: The goal of the Ontario County Office of Economic Development & Industrial Development Agency is to improve business profitability in Ontario County to ensure its continued economic vitality. It provides site assistance, financial assistance, educational and training opportunities, and export trade development. Economic Programs: Ontario County offers many financial incentives to attract and retain businesses, often with creative approaches to nurture companies and help them prosper. Key programs include: Revolving Loan Fund Tax-Exempt Industrial Revenue Bond Financing Straight Lease (Sale-Leaseback) Economic Development Zone (EDZ-Geneva) Geneva Enterprise Development Center (GEDC) Revolving Loan Fund Eligible Businesses: Manufacturing and industrial businesses Ineligible Businesses: Retail, services, and agricultural businesses Geographic Area: Ontario County Targeted Population: Jobs for low to moderate income persons Purpose: Size: Term: Repayment Terms: Interest Rate: Equipment, acquisitions, and building purchases and construction Typically $100,000 and up Typically 5 to 7 years; real estate loans are 10 to 15 years Principal and interest monthly Typically 75% of prime; cannot exceed 9% lifetime cap 172

INDUSTRIAL DEVELOPMENT AGENCIES Fees: Collateral: Total Pool: $250 application fees and closing costs Personal guarantees, subordinate priority on corporate assets, equipment and real estate, and assignment of life insurance U.S. Department of Housing & Urban Development, Community Development Block Grant Program funded Description: Tax-Exempt Industrial Revenue Bond Financing Both taxable and non-taxable industrial revenue bond financing is available to qualifying companies for acquisition of land and buildings, construction, expansion, modernization and renovation as well as acquisition of machinery and equipment. Description: Straight Lease (Sale-Leaseback) Provides real property, sales and use tax and mortgage tax abatement to qualified industries on new improvements. Description: Economic Development Zone (EDZ-Geneva) Encompassing most of the City s downtown and all industrial districts including Geneva Industrial Park, EDZ benefits to companies operating in the zone include tax credits and other incentives for work force expansion, purchase of new machinery and equipment, reduced sales tax, construction materials, and reduced utility costs. Description: Geneva Enterprise Development Center (GEDC) An industrial incubator for startup companies, the GEDC offers private, secure, flexible and affordably priced space from 1,000 to 30,000 square feet. Heat and full maintenance are included in rental fees, along with other services and amenities. 173

INDUSTRIAL DEVELOPMENT AGENCIES 225 Wildwood Avenue Salamanca, NY 14779 Phone (716) 945-3230 Fax (716) 945-8289 Salamanca Industrial Development Agency Description: The Salamanca Industrial Development Agency is designed to promote economic development in the City of Salamanca, retain and expand local businesses, recruit new businesses, and manage properties. It offers two loan programs to businesses, and all funds are for the City of Salamanca area. Industrial Loan Fund This loan must result in job creation to low/moderate income people and cannot be used for working capital, general investment purposes, equity purchase, or refinancing. Eligible Businesses: Industrial, manufacturing, research and development facilities are eligible Purpose: Size: Term: Equipment and machinery Up to $100,000 depending on availability of funds Up to 10 years Interest Rate: Up to 8% Fees: $100 non-refundable application fee, and closing costs may apply Description: Retail Loan Fund This loan must result in job creation to low/moderate income people and cannot be used for working capital, salaries, and inventory. Eligible Businesses: Retail, targeted businesses with priority rating for funding are eligible. Geographic Area: Purpose: Size: Term: City of Salamanca Fixtures and equipment 60% of total project costs Up to 10 years Interest Rate: Up to 8% Fees: 174 $50 non-refundable application fee, and closing costs may apply

INDUSTRIAL DEVELOPMENT AGENCIES P.O. Box 393, 7234 Rte. 54N Bath, NY 14810-0393 Phone (607) 776-3316 Fax (607) 776-5039 Steuben County Industrial Development Agency This public benefit corporation assists industrial development in Steuben County. It is designed to assist businesses with financial packaging, site selection, and tax incentives. It also acts as the conduit for government loans and grants, provides industrial revenue bonds, and manages industrial park sites. 21 Central Ave. Lancaster, NY 14086 Phone (716) 683-1610 Fax - (716) 683-0512 www.lancasterny.com/lida/ Town of Lancaster Industrial Development Agency Description: This agency is the economic development organization for the Town of Lancaster. It administers the loan fund and provides other development services to the Town of Lancaster. It also assists businesses with financial packaging, site selection, and tax incentives (PILOT program payment in lieu of taxes); provides industrial revenue bonds. Lancaster Loan Fund $5,000 is available to Lancaster businesses on a matching basis. Committee decides on eligibility, purpose, size, and term. Interest rate is prime and the total pool of funds is $50,000. 175

INDUSTRIAL DEVELOPMENT AGENCIES 6560 Dysinger Road Lockport, NY 14094-7970 Phone - (716) 439-9535 Fax - (716) 439-7915 Town of Lockport Industrial Development Agency The mission of the Town of Lockport Industrial Development Agency is to help develop new businesses and companies in the Town of Lockport. It manages an Industrial Park located on Upper Mountain Road. It also offers businesses tax abatements, when possible. 16 William St. Lyons, NY 14489 Phone (315) 946-5917 Fax (315) 946-5918 Wayne County Industrial Development Agency Specific Programs: Wayne County Industrial Development Agency is a non-profit organization designed to promote economic development for Wayne County. It works in conjunction with the Wayne Economic Development Corporation to promote growth in Wayne County and administers various financial programs. Wayne County Revolving Loan Fund Microenterprise Revolving Loan Fund Financing Program Agribusiness Microenterprise Revolving Loan Program Description: Wayne County Revolving Loan Fund This program provides gap financing in cooperation with private and government lending programs, thus enhancing industrial development and job creation by offering below market interest rate loans. Eligible Businesses: For profit manufacturing, industrial, commercial, agribusiness, warehousing and research companies are eligible Ineligible Businesses: Retail, residential, and farming businesses are not eligible Geographic Area: Wayne County 176

INDUSTRIAL DEVELOPMENT AGENCIES Purpose: Purchase of land, construction, renovation, machinery, equipment, and working capital Size: Up to 20% of total project costs, maximum of $300,000 Repayment Terms: Interest Rate: Fees: Collateral: Will typically be the same as that set by the principal lender Fixed as a percentage of prime at time of closing and floats with prime All legal and closing costs Personal guarantees of the principals, collateral of sufficient value to secure the loan, and assignment of life insurance Total Pool of Funds: $2,300,000 Description: Microenterprise Revolving Loan Fund This fund was designed to provide both technical and financial assistance to startup or expanding small businesses where low to moderate income jobs will be created or retained. Eligible Businesses: Most businesses with five or fewer employees are eligible Ineligible Businesses: Businesses involved in real estate speculation, lending, gambling, or other illegal activities, pyramid sales, opinion molding, and investment services are ineligible; refinancing of existing debt is not permitted. Geographic Area: Purpose: Wayne County Purchase of fixed assets and working capital Size: Maximum of $25,000 Repayment Terms: Interest Rate: Fees: Up to 8 years, depending on the use of proceeds Fixed as a percentage of prime at the time of closing and floats with prime All legal and closing costs Description: Financing Program The IDA can finance the acquisition, construction, and equipping of industrial and commercial facilities through the issuance of tax-exempt or taxable industrial revenue bonds, or civic facility bonds, and through sale/leaseback transactions. Financial assistance may also include sales tax exemption on construction materials and mortgage tax exemptions. Property tax abatements are available for manufacturing projects. 177

INDUSTRIAL DEVELOPMENT AGENCIES Eligible Businesses: For profit manufacturing, industrial and commercial companies and civic facilities Ineligible Businesses: Retail and service businesses Geographic Area: Purpose: Fees: Wayne County Purchase of land, construction, renovation, and machinery and equipment 1% of the project amount, less soft costs The size, term, interest rate, fees, and collateral are all negotiated by the company and its lender and will depend on the financial position of the company, the feasibility and potential of the project and prevailing market conditions. Description: Agribusiness Microenterprise Revolving Loan Program Designed to provide both technical and financial assistance to start-up, expanding or diversifying small farm, agribusiness or agriservice operations where low to moderate income jobs will be created or retained. Funded by a U.S. Department of Housing and Urban Development Community Development Block Grant administered by New York State s Governor s Office for Small Cities. Eligible Businesses: Most agribusinesses with five or fewer employees Geographic Area: Wayne County Size: Maximum of $40,000 Repayment Terms: Interest Rate: Collateral: Up to 7 years depending on the use of proceeds Fixed at the time of closing, based on the Prime Rate Personal guarantees of the principals, assignment of life insurance, other collateral is negotiated on a case by case basis 178

INDUSTRIAL DEVELOPMENT AGENCIES 6470 Route 20A, Ste. 4 Perry, NY 14530-9796 Phone (585) 237-4110 Fax (585) 237-4113 Wyoming County Industrial Development Agency Description: The Wyoming County Industrial Development Agency is a public benefit corporation that promotes economic development in Wyoming County. It works in conjunction with the Wyoming County Chamber of Commerce and administers the Wyoming County Revolving Loan Fund. Revolving Loan Fund This fund provides financing and gap filler loans that supplement equity and conventional lending. Wyoming County IDA is generally a secondary participant to a lead lender. Eligible Businesses: Manufacturing projects are given first priority Ineligible Businesses: Retail, housing and non-owner occupied commercial uses Geographic Area: Purpose: Wyoming County Any legitimate business expense, including working capital and debt refinancing Size: Maximum of $100,000 Term: 3-7 years Interest Rate: Generally 5% to 8% 179

INDUSTRIAL DEVELOPMENT AGENCIES 1 Keuka Bus. Park, Ste. 1 Penn Yan, NY 14527 Phone (315) 536-7328 Fax (315) 536-2389 Yates County Industrial Development Agency www.yatesny.com/ida Description: Yates County Industrial Development Agency is a non-profit organization designed to promote economic development for Yates County. It retains and expands local businesses, recruits new businesses, and manages the Yates County Revolving Loan Fund. It also offers assistance through an industrial bond program and tax abatements. Yates County Revolving Loan Fund This fund provides small business financing and gap filler loans to leverage equity and conventional lending. Eligible Businesses: Manufacturing operations are eligible, especially those creating high quality employment opportunities. Ineligible Businesses: Ineligible projects include production agriculture, working capital loans, or debt refinancing. Geographic Area: Purpose: Yates County Capital purchases, renovations or acquisitions Size: 40% of total project, up to a maximum of $100,000 Term: Repayment Terms: Interest Rate: Maximum 7 years Monthly payments Prime or sub-prime Fees: Average $250 Collateral: Equipment, fixtures, accounts receivable, and real estate Total Pool: $425,000 180

Development Corporations More than 60 percent of women-owned businesses were operated in the home when they were first established. From The Annual Report on Small Business and Competition - The State of Small Business A Report of the President SBA 181

DEVELOPMENT CORPORATIONS 10 West Main Street Batavia NY 14020 Phone - (585) 345-6321 Fax (585) 343-9221 Batavia Development Corporation Description: The Batavia Development Corporation (BDC) is the economic development lending agency for the City of Batavia. It provides a revolving loan fund for small businesses located in Batavia. Revolving Loan Fund The BDC encourages the growth of business in the city of Batavia by administering the city s revolving loan fund which offers low interest loans for equipment and real estate. It also acts as an economic development clearinghouse for the city of Batavia. Eligible Businesses: Businesses that create or retain jobs in the City of Batavia. Business must be located in the City of Batavia. Purpose: Size: Loan term: Repayment Terms: Interest rates: Fees: Collateral: The BDC provides bridge financing Maximum of $30,000 for machinery equipment and real estate Up to 5 years Monthly installments Prime 1 for targeted businesses, prime +1 for non-targeted businesses $50 non-refundable application fee $200 non-refundable administration fee Equal to or in excess of the value of the loan and is also based on risk Total Pool of Funds: $280,000 (as of 4/30/02) 182

DEVELOPMENT CORPORATIONS 617 Main St. Buffalo NY 14203 Phone - (716) 842-6923 Fax (716) 842-6942 www.buffalodevelopment.com Buffalo Economic Renaissance Corporation The Buffalo Economic Renaissance Corporation (BERC) has two missions: to strengthen Buffalo businesses and to strengthen our community. The BERC is a fixed asset lender focusing on gap financing. In order to qualify for one of the special loan programs, projects must be in the city of Buffalo and unable to secure its total financing through private sector loans or equity. In addition, the project must result in one of the following: Creation or retention of jobs at which at least 51% are low/moderate income Elimination of slum and blight Provision of a necessary service to a low to moderate income neighborhood The BERC designs and operates loan programs that invest in industrial and commercial projects which benefit the city of Buffalo by creating jobs and providing services throughout the Buffalo metropolitan area. The BERC enters into a lending partnership with private sector financial institutions to share the risk. BERC assistance reduces the collateral risk for the lending institution, however, owner equity is a required and necessary part of every project. Compliance: The BERC loans must adhere to United States Housing and Urban Development regulations. The BERC has and will continue to make loans to minority-owned businesses. BEDC Lending: Specifics Ineligible activities: Fees: Gap financing, available funds: $2,500 - $300,000, fixed-asset financing: equipment, machinery, real estate and/or leasehold improvements, limited working capital. Refinancing of existing debt, financing of movable machinery and equipment, and rolling stock. A non-refundable application fee from $275.00 to $300.00 payable at time of application. A commitment fee of 1% of the loan amount, payable upon the issuance of a Commitment Letter by the BERC. A closing and legal fee of 1% of the loan amount, payable at the time of loan closing. 183

DEVELOPMENT CORPORATIONS Specific programs: Description: Eligibility: Ineligible uses: BERC Permanent Working Capital Loan Program (as part of a larger project) BERC High Tech/Medical Loan Program BERC Neighborhood Micro Enterprise Loan Program SBA Micro Loan Program BERC Business Loan Program Construction Financing Program (Float Loan) EDA Title IX Revolving Loan Fund (RLF) Minority Contractor Loan Program (MCLP) BERC Permanent Working Capital Loan Program Provides permanent working capital loans in conjunction with a business expansion project to address the operating capital needs of a business when other funding sources are insufficient or not available. Eligible uses are: the purchase of fixed assets and for operating capital This loan program is a gap financing tool and must be in conjunction with private financing, other public (RDC) and equity. This program will assist companies who are expanding operations and who are unable to obtain sufficient working capital from other sources to meet their immediate needs, i.e. the bank and the County IDA. Percentage of participating will be determined based on the gap in funding sources, but in no event shall exceed 50% of the operating capital needs of the business up to a maximum of $150,000. Businesses that are expanding operation and are located in or are relocating to the City of Buffalo and that can demonstrate that there exists a funding gap which is not obtainable from any other source. Must have been in business for at least one year. Refinancing of existing debt or equity, and the purchase of rolling stock. Ineligible recipients: Individual/business that has outstanding federal and/or state tax lien(s). Individual/business that has defaulted on a BERC (f/k/a Buffalo Enterprise Development Corporation) loan. Individual/business with an unfavorable credit history. Individual/business that has outstanding judgements. Use of Funds: Loan Limit: Loan Term: Interest Rate: Purchase of fixed assets and for operating capital Maximum: $150,000. If the project is funded with CDBG funds, the project must meet a HUD National Objective (51% low mod job creation/retention, service to a 51% low mod area, or the elimination of slums and blight). Co-terminus with private financing, or 5 to 7 years, whichever is less. Prime, as published in the Wall Street Journal, Midwest Edition on the date of Loan Committee approval, +1%. 184

DEVELOPMENT CORPORATIONS Conditions: Collateral: Description: Eligibility: Use of Funds: Ineligible: Loan Limit: Loan Term: Interest Rate: Must be in conjunction with private financing of not less than 50% of the total eligible project cost. BERC can accept various lien positions. Loans will be collateralized by the assets of the business, personal guarantees and other collateral deemed necessary by BERC. BERC High Tech/Medical Loan Program Provides fixed-rate loans to encourage high technology and medical-oriented companies to expand in or relocate to the City of Buffalo Empire Zone (EZ). Eligible uses are: the acquisition of fixed assets, e.g. land and building, renovations, leasehold improvements, the purchase of furniture, fixtures and equipment, and permanent working capital. Working capital loans may only be considered when other funding sources are not available or are insufficient to address the working capital needs of the business. This loan program is a gap financing tool and must be in conjunction with private financing and equity. This program is to encourage the development and expansion of high tech and medical-oriented companies in the City of Buffalo EZ, with specific emphasis on the High St. Medical Corridor. The company must demonstrate a need to expand and create new employment opportunities primarily for residents of the City of Buffalo. BERC participation will be determined based on the gap in funding sources, but in no event shall exceed 50% of the total eligible project costs up to a maximum of $300,000. The program will give preference to, but not be limited to, any high tech or medically oriented company ( targeted business ) that is expanding operations in or relocating to the EZ. Priority will be given to projects in the High St. Medical Corridor. Must have been in business for at least one year. Any administrative office, retail, wholesale, commercial or professional business located within the City of Buffalo. Includes acquisition, construction or renovation of real property and acquisition of furniture, fixtures and equipment. Refinancing of existing debt, financing movable machinery and equipment, rolling stock and working capital. Maximum: $300,000. If CDBG funds are used to fund this activity and it involves construction/renovation, the project must meet a HUD National Objective (51% low mod job creation/retention, provide a service to a 51% low mod area, or the elimination of slums and blight), and must adhere to Davis Bacon and Section 3 Legislation. Co-terminus with private financing or 15 years, whichever is less. The term will be based on the useful life of the asset(s) being financed. Prime rate, as published in the Wall Street Journal, Midwest Edition, on the date of Loan Committee approval +1%. BERC Neighborhood Micro Enterprise Loan Program 185

DEVELOPMENT CORPORATIONS Flexible, last resort loans to encourage neighborhood businesses that are located in the City of Buffalo to expand operations. Eligible uses are renovation, construction, the purchase of furniture, fixtures and equipment and working capital. This loan program is structured to fill the gap in funding not available from any other source, e.g., a lending institution and/or equity. BERC can finance ninety percent (90%) of a project requiring not less than $2,500 or more than $25,000. Description: Eligibility: Ineligible: The program will assist and encourage neighborhood businesses to expand operations by providing last resort financing to companies who are unable to secure financing from conventional sources or fund the project out of internal working capital. BERC s participation will be determined based on the gap in funding sources. As a direct result of the BERC financing, new permanent job opportunities must be created of which 51% will be held by low to moderate income persons, provide a service or product that will benefit a low to moderate income area, or eliminate slums and blight, to qualify. If the activity is funded with CDBG funds and involves construction/renovation, Davis Bacon and Section 3 Legislation will be applicable, and also must meet a HUD National Objective (51% low/mod job creation or retention, service to a 51% low mod area or elimination of slums and blight). Must be a neighborhood business located in the City of Buffalo. Refinancing of existing debt or equity and the purchase of rolling stock. Loan Limit: Not less than $2,500 and not greater than $25,000. Loan Term: The term of the loan shall range from 3 to 15 years and shall be based on the nature of the funding provided, e.g., fixed asset financing (5 to 15 years) or a working capital credit facility (3 years). Interest Rate: Prime rate, as published in the Wall Street Journal, Midwest Edition, +1%. Description: Eligibility: BERC Business Loan Program Provides fixed-rate loans for renovation or the acquisition of real estate, the purchase of furniture fixtures and equipment, and for permanent working capital in conjunction with private financing to businesses that are located in the city limits of Buffalo, New York. Working capital loans will only be considered when other funding sources are not available or are insufficient to address the working capital needs of the business. This loan program is a gap-financing tool and must be in conjunction with private financing and equity. The program assists Buffalo industrial and commercial firms to expand and create employment opportunities for low to moderate income citizens. All firms engaged in manufacturing, warehousing, distribution, and research and development, and administrative office, retail, wholesale, commercial or professional business located in the City of Buffalo for at least one year. Priority will be given to applicants who demonstrate an ability to substantially benefit a 186

DEVELOPMENT CORPORATIONS target unemployed persons. The project must result in the creation of new permanent jobs of which 51% will be held by low to moderate income persons, provide a service or product that will benefit a low to moderate income area, or eliminate slums and blight, to qualify. If CDBG funds are used to fund this activity, and construction/renovation is involved, Davis Bacon and Section 3 Legislation will be applicable. Use of Funds: Ineligible: Loan Limit: Loan Term: Interest Rate: Acquisition and/or renovation of real estate, the purchase of furniture, fixtures and, equipment, and for permanent working capital in conjunction with private financing. Refinancing of existing debt or equity, and the purchase of rolling stock. The BERC can finance 50% of total eligible project cost. Maximum: loan amount is $300,000 Co-terminus with private financing or 15 years, whichever is less. The term will be based on the useful life of the asset(s) being financed. Prime rate, as published in the Wall Street Journal, Midwest Edition on the date of Loan Committee approval, +1% Description: Eligibility: Use of Funds: SBA Micro Loan Program Provides loans to business owners and tenants. This loan program can also finance start-up businesses. All business and property owners located in the city of Buffalo having annual sales of less than $1million are eligible, providing they are not part of a chain or franchise with more than three outlets. Must retain or create new jobs. Purchase furniture and equipment for working capital. Ineligible Activities: Refinancing of existing debt, improvements or acquisition of real estate. Loan Limit: Minimum loan amount is $2,500 and maximum is $35,000. Loan Term: Up to 5 years. Interest Rate: 6.78% Description: Eligibility: Construction Financing Program (Float Loan) BEDC encourages growth and expansion of local industrial and commercial facilities through the provision of low interest, short-term loans to companies and developers seeking construction and financing. Industrial and commercial developers and businesses are eligible. Preference will be given to applicants who demonstrate the ability to substantially benefit a target group of low and moderate income persons. Construction financing must be 187

DEVELOPMENT CORPORATIONS secured by a mortgage and an unconditional, irrevocable letter of credit from a private lending institution. Use of Funds: Land and property acquisition, development or rehabilitation of land, buildings and facilities, short-term working capital costs including labor, supplies and related soft costs. Ineligible Activities: Movable machinery and equipment acquisition, venture capitalization, refinancing of debt. Loan Limit: Interest Rate: Maximum: based on availability of funds. Fixed rate usually below market rate and based on borrower ability to pay. Description: Financing Criteria: Eligibility: Use of Funds: Construction Financing Program (Float Loan) The Buffalo Economic Renaissance Corporation (BERC) encourages the growth and expansion of local industrial and commercial facilities through the provision of short-term loans to companies and developers seeking construction (interim) financing. Secured construction financing loans will be provided at a fixed rate, and are typically below prime market rate. The source of funds for this program is composed of idle funds available from the City s annual Community Development Block Grant entitlement. This financing vehicle will normally not exceed the construction period. The funds may be called by BERC, depending on the cash needs of the City s Block Grant program activities. If the float loan funds will be used for construction/renovation, the project must meet one of the HUD National Objectives (51% low mod job creation/retention, service to a low mod area, or the elimination of slums and blight) and Davis Bacon and Section 3 Legislation will be applicable. Industrial and commercial developers and businesses are eligible. Preference will be given to applicants who demonstrate the ability to substantially benefit a target group of low and moderate income persons. Land and building acquisition, development or rehabilitation of land, buildings and facilities, or short-term working capital costs including labor, supplies and related soft costs. Ineligible Activities: Purchase of rolling stock, venture capitalization, or refinancing of an existing indebtedness or equity. Loan Limit: Loan Term: The maximum available amount would be determined by the demonstrated need of the project and availability of idle CDBG funds. 14 day call or 2 years, whichever comes first 188

DEVELOPMENT CORPORATIONS Interest Rate: Description: Eligibility: Based on the 26 week Treasury Bill rate, as published in the Wall Street Journal, Midwest Edition, on the date of Common Council authorization, +1%, with a floor of 4%. EDA Title IX Revolving Loan Fund (RLF) Provides fixed-rate financing for fixed assets or working capital loans to companies in expansion mode. The BERC can finance up to 33% of total project cost, in conjunction with private financing and equity. All firms engaged in industrial or commercial activities, including light manufacturing and service industries. The company must be located in or moving into one of the targeted areas. The project must result in the creation of new, permanent jobs, or the retention of existing jobs, with primary benefit to low/mod income people. If the funds will be used for construction/renovation, Davis Bacon Legislation will be applicable. Must be located in or moving into a targeted area. Must be in conjunction with private financing of not less than 66% of the total eligible project cost. Use of Funds: Ineligible Activities: Refinancing of existing debt or equity, subsidize interest on existing loans, purchase or finance equity in private business or the purchase of rolling stock. Loan Term: Interest Rate: Description: Eligibility: Use of Funds: Co-terminus with private financing or fifteen (15) years, whichever is less. The term will be based on the useful life of the asset(s) being financed. Prime rate, as published in the Wall Street Journal, Midwest Edition on the date of Loan Committee approval +1%, with a floor of 4% Minority Contractor Loan Program (MCLP) The MCLP increases employment opportunities for minority construction firms, provides a buffer of overhead costs of contractual obligations, enhances the internal management proficiency, establishes business relationships with financial institutions. These objectives are accomplished by providing working capital loans. This loan program is funded with miscellaneous revenues because loans to contractors do not, based on HUD s standards, result in the creation of permanent full-time jobs. Construction firms that have been in business for at least one year, whose base of operations is located in the City of Buffalo or in Erie County, that are owned and controlled by one or more members of the following minority groups (based on the minority definition utilized by the City of Buffalo and the Department of Housing and Urban Development): African American, Hispanics, Asian or Pacific Islanders, American Indian, Alaskan Native. Non-minority women are not eligible. Short-term working capital for labor, supplies and related software, bid deposits, construction projects both public and private through Erie and surrounding counties. 189

DEVELOPMENT CORPORATIONS Ineligible Activities: Land and building acquisition, equipment and machinery acquisition, dollar for dollar refinancing of an existing indebtedness or equity, purchase of rolling stock. Loan Term: Interest Rate: Based on the completion schedule of the specific contract(s) BERC is lending against, or conterminous with the term of the senior lenders line availability, or one (1) year, whichever is less. Prime rate, as published in the Wall Street Journal, Midwest Edition on the date of Loan Committee approval +1% 190

DEVELOPMENT CORPORATIONS 303 Court St. Little Valley, NY 14755 Phone (716) 938-9111 Fax (716) 938-9431 Cattaraugus County Business Development Corporation Services provided: Description: Eligibility: Geographic Area: Purpose: Size: Term: Cattaraugus County Business Development Corporation is a private non-profit organization formed to address the economic development needs of local area residents. It coordinates services with various other public and private organizations to assist small businesses in Cattaraugus County. Its goals are to increase the overall success rate of small business enterprises, to act as a clearinghouse for all small business development and financing assistance programs, and to assist start-up and existing businesses with developmental, financial, managerial and marketing issues. It offers presentations and seminars on small business development issues and a series of classes on various small business topics, including computer applications. It also offers one-on-one counseling to start-up and existing enterprises on any business related matters, including Minority and Womenowned certification assistance, and identification of private and public funding sources for small business. It also manages the Cattaraugus County Microenterprise Development Loan Fund. Cattaraugus County Microenterprise Development Loan Fund Direct Loan Small start-up or existing businesses with 1-5 employees are eligible. Cattaraugus County Real property acquisition or rehabilitation, machinery and equipment, and working capital. $5,000 minimum to $20,000 maximum Loan term 5 7 years Interest Rate: 5% Fees: Collateral: Closing fee of $150 if loan is approved Liens on real property in project, on real property held personally, or machinery and equipment liens. 191

DEVELOPMENT CORPORATIONS 275 Alexander Avenue Cheektowaga NY 14211 Phone (716) 897-7200 Fax (716) 897-7204 Cheektowaga Economic Development Corporation Description: Eligibility: Use of Funds: The Cheektowaga Economic Development Corporation provides a Revolving Business Loan Program for eligible businesses in the Town of Cheektowaga. Revolving Business Loan Program The primary objectives of this program are to facilitate the expansion and retention of business activity within the Town of Cheektowaga, create employment opportunities and expand the Town s industrial tax base through granting secured loans. Manufacturing, warehousing, wholesale distribution, or service provided to persons, commercial enterprise, or other entities the majority of which are located in the Town of Cheektowaga. Must be located in the Town of Cheektowaga. Eligible borrowers include sole proprietorships, partnerships and corporations. Loans may also be provided to individuals acting as principal of an eligible entity and who will rent or lease assets to an otherwise eligible borrower. Must result in direct creation or retention of jobs consistent with the Federal regulations governing the Community Development Block Grant (CDBG) Program. Programs funds may be used for any justifiable business purpose except refinancing where the refinancing is not a required element of the project financing. Ineligible Businesses: Business cannot primarily involve retailing, transportation, utilities, communications, construction trades, or professional services. Loan Limit: Loan Term: Interest Rate: Maximum: dictated by demand and availability, but no greater than the minimum amount necessary to effect the business activity. May not exceed the ratio of $25,000 for each permanent full-time equivalent employment opportunity to be created or retained. Minimum: $40,000. Maximum is 15 years, but working capital loan maximum 7 years. Determined by risk but usually does not exceed prime interest rate. 192

DEVELOPMENT CORPORATIONS 50 Beaver Street Albany, NY 12207 Phone (518) 463-2268 Fax (518) 463-0240 Empire State Certified Development Corporation Geographic Area: Empire State Certified Development Corporation works in conjunction with the New York Business Development Corporation to provide long-term financing to help small businesses across New York State grow and prosper. New York State Eligible Businesses: Industrial, commercial and service-oriented businesses Purpose: Percent of Participation: Term: Rate: Fees: Additional Information: Funds are for companies in need of mortgage or equipment financing 40% second mortgage financing. New York Business Development Corporation supplies first mortgage (50%) and equity investment supplies 10%. For every $35,000 of finance, there must be one job preserved or created. 10 to 20 years Fixed rate dependent on debenture sale rates $500 - $1,000 per application (refundable at closing) Empire State Development Corporation will take a subordinate (second or third) position. Applications are presented at monthly loan meetings. It typically takes three weeks for an approval decision, and another six weeks to closing. Area Branches: Mid-Western Region 16 West Main St., Suite 236 Rochester, NY 14614 Phone (585) 232-6250 Fax (585) 232-4713 193

DEVELOPMENT CORPORATIONS One Locks Plaza Lockport, NY 14094 Phone (716) 439-6688 Fax (716) 439-6605 Greater Lockport Development Corporation The Greater Lockport Development Corporation is a public, non-profit organization established to stimulate economic growth in the City of Lockport. It encourages the development and retention of business and industry, increases job opportunities, and acts in the public interest. City of Lockport Economic Development Loan Program Eligible Businesses: Industrial, manufacturing, and commercial are eligible Geographic Area: Purpose: Size: Term: Interest Rate: Fees: City of Lockport Real estate, acquisition, rehabilitation, construction, machinery/equipment, inventory, and working capital. 20% of total project cost (maximum of $35,000 per job) 7 years for working capital, 12 years for machinery, and 20 years for real estate Variable, typically below prime 1% of loan amount as an application fee, and closing costs City of Lockport Tenant Assistance Loan Program Eligible Businesses: Commercial and retail tenants who locate or expand in the central business district are eligible. Geographic Area: Purpose: Size: Term: Interest Rate: Fees: City of Lockport central business district Working capital, rehabilitation, machinery/equipment, and inventory 25% of total project cost (maximum of $35,000 per job created/retained) Maximum 7 years Variable, typically below prime None 194

DEVELOPMENT CORPORATIONS Municipal Building, 3 rd Floor Jamestown, NY 14701 Phone (716) 483-7541 Fax (716) 483-7772 Jamestown Local Development Corporation Specific Description: Jamestown Local Development Corporation is a non-profit organization established to assist in the financing of local business projects and arrange loans to companies throughout the City of Jamestown. Jobs and Private Investment Program Small Business Development Program Downtown Jamestown Greenlining Program Commercial Energy Incentive Program Citywide Commercial /Industrial Energy Conservation Program Housing Stimulus Loan Program Downtown Artisan Development Loan Program Downtown Technology Based Business Development Loan Program Downtown Restaurant Development Loan Program Jobs and Private Investment Program Loan assistance with business start-up and/or expansion efforts Eligible Businesses: Industrial, wholesale, service and retail trades are eligible Geographic Area: Purpose: Size: Term: Interest Rate: Fees: Collateral: City of Jamestown Job creation and/or retention, tax base increase and/or preservation and stimulus of local development activity. Maximum loan of $100,000/finance up to 25% of project 5, 7, or 10 years depending on collateral Currently 5% fixed for the term of the loan $200 non-refundable application fee, and $100 loan processing fee on all approved and closed loans. Varies depending on project. Primary sources of collateral are fixed assets of project including real property, machinery, equipment and business fixtures. Description: Small Business Development Program Loan assistance for business start-up or expansion efforts for businesses less than 18 months old 195

DEVELOPMENT CORPORATIONS Eligible Businesses: Industrial, wholesale, service and retail trades are eligible Ineligible Businesses: Businesses operated by any current Jamestown City officials, Jamestown City Council members, or City of Jamestown employees are not eligible. Geographic Area: City of Jamestown Purpose: Size: Term: Repayment Terms: Interest Rate: Fees: Collateral: Job creation and/or retention, tax base increase and/or preservation, and stimulus of local development activity Maximum loan of $25,000/finance up to 50% of project 5, 7, or 10 years depending on collateral Principal and interest is billed monthly; no prepayment penalties Currently 5% fixed for the term of the loan $150 non-refundable application fee, and $100 loan processing fee on all approved and closed loans Varies depending on project. Primary sources of collateral are fixed assets of project including real property, machinery, equipment and business fixtures. Description: Downtown Jamestown Greenlining Program Loan assistance with business start-up and/or expansion efforts Eligible Businesses: Industrial, wholesale, service and retail trades are eligible Ineligible Businesses: Businesses operated by any current Jamestown City officials, Jamestown City Council members, or City of Jamestown employees are ineligible. Geographic Area: Purpose: Size: Term: Interest Rate: Fees: Collateral: Jamestown Central Business District Job creation and/or retention, tax base increase and/or preservation and stimulus of local development activity. Maximum loan of $25,000/finance up to 50% of project 5, 7, or 10 years depending on collateral Currently 5% fixed for the term of the loan $150 non-refundable application fee, and $100 loan processing fee on all approved and closed loans Varies depending on project. Primary sources of collateral are fixed assets of project including real property, machinery, equipment and fixtures. Commercial Energy Incentive Program 196

DEVELOPMENT CORPORATIONS Description: Loan assistance for energy efficient building improvements Eligible Businesses: Industrial, wholesale, service and retail trades are eligible Ineligible Businesses: Businesses operated by any current Jamestown City officials, Jamestown City Council members, or City of Jamestown employees are ineligible. Geographic Area: Purpose: Size: Term: Interest Rate: Fees: Collateral: Central business district of the City of Jamestown Job creation and/or retention, tax base increase and/or preservation, and stimulus of local development activity Maximum loan of $20,000/finance up to 75% of project 5 years Currently 5% fixed for the term of the loan $150 non-refundable application fee, and $100 loan processing fee on all approved and closed loans Varies depending on project. Primary sources of collateral are fixed assets of project including real property, machinery, equipment and business fixtures. Description: Citywide Commercial and Industrial Energy Conservation Program Loan assistance for energy efficient building improvements Eligible Businesses: Industrial, wholesale, service and retail trades Ineligible Businesses: Businesses operated by any current Jamestown City officials, Jamestown City Council members, or City of Jamestown employees are ineligible. Geographic Area: Purpose: Size: Term: Interest Rate: Fees: Collateral: City of Jamestown Job creation and/or retention, tax base increase and/or preservation, and stimulus of local development activity Maximum loan of $20,000/finance up to 75% of project 5 years Currently 5% fixed for the term of the loan $150 non-refundable application fee, and $100 loan processing fee on all approved and closed loans Varies depending on project 197

DEVELOPMENT CORPORATIONS Purpose: Housing Stimulus Loan Program Loan assistance with installation of utilities (i.e. water and sewer) to new housing subdivision developments within the city Maximum Loan: $100,000 Loan Terms: Interest Rate: 5 years only 5% fixed Purpose: Downtown Artisan Development Loan Program Development of artist studies, workshops, and retail boutiques, etc. Maximum Loan: $50,000 Loan Terms: Interest Rate: 5 10 years depending on collateral 6.5% fixed Purpose: Downtown Technology Based Business Development Loan Program To encourage technologically based businesses to development/relocate in the Downtown Central Business District. Eligible program expenses include property acquisition, renovations, advanced office equipment, high-speed Internet hookups, etc. Maximum Loan: $50,000 Loan Terms: Interest Rate: Purpose: 5 10 years depending on collateral 5% fixed Downtown Restaurant Development Loan Program Business start-up, expansion/renovation, real estate and equipment acquisition Maximum Loan: $50,000 Loan Terms: Interest Rate: 5 10 years depending on collateral 6.5% fixed 198

DEVELOPMENT CORPORATIONS 697 Ridge Road Lackawanna, NY 14218 Phone (716) 823-5124 Fax (716) 823-5947 Lackawanna Community Development Corporation Description: Eligibility: Use of Funds: Ineligible Uses: The Lackawanna Community Development Corporation is a development organization offering low cost financing and technical assistance to businesses located in Lackawanna and those interested in relocating to Lackawanna. Small Business Investment Fund This fund will assist financially stable businesses who are good credit risks but are unable to obtain sufficient financing from private funding institutions. Funds must be used by business in a need area. They must serve low to moderate income areas, however they can be used outside need area if they eliminate slum and blight. Businesses must create jobs for low to moderate income persons. One job must be created for every $15,000 over 3 years. Acquisition of building, facilities, machinery, equipment, inventory, and permanent working capital Refinancing without additional private dollars; financing for housing/residential development; financing for new construction; cost incurred prior to issuance of commitment letter. Loan Limit: Loans range from $8,000 to $50,000 Loan Term: 3 to 10 years Interest Rate: 5% to 10% 199

DEVELOPMENT CORPORATIONS City Place, Ste. 1800 50 W. Main Street Rochester, NY 14614 Phone (585) 428-5060 Fax (585) 428-5336 Monroe County Industrial Development Corporation The Monroe County Industrial Development Corporation (MDIDC) is a not-forprofit agency with the primary mission to encourage job creation through economic development in Monroe County. MDIDC has a revolving loan fund and is also the Certified Development Corporation of record for the Monroe County area. Thus, it has the exclusive authority to administer the SBA 504 Program in the Rochester area. The MCIDC is staffed by members of the Monroe County Department of Economic Development. Programs Provided: Revolving Loan Fund SBA 504 Program Description: Revolving Loan Fund This revolving loan fund is used to assist expanding businesses, providing gap financing for fixed assets and working capital. Low interest loans are available for up to $75,000, with term not to exceed seven years. Description: SBA 504 Program The SBA 504 Program provides long-term financing for the purchase of land, buildings and equipment at fixed, generally below market rates. Under a typical scenario, 50% of the financing for the project is provided by a bank, 40% is provided by the SBA through the MCIDC, and 10% is provided in equity by the business concern. Most for-profit enterprises with a net worth of less than $6 million are eligible. 200

DEVELOPMENT CORPORATIONS 50 Beaver Street Albany, NY 12207 Phone (518) 463-2268 Fax (518) 463-0240 www.nybdc.com New York Business Development Corporation New York Business Development Corporation (NYBDC) is a privately owned financial organization funded by banks to provide long-term financing to help small businesses across New York State grow and prosper. Created in 1955, it complements conventional banking, working in partnership with banks to provide term loans, many of which do not meet the requirements for traditional banking. It works closely with state and local economic development officials and the United States Small Business Administration 7A Guarantee and 504 Loan programs. NYBDC is committed to providing women and minorities access to business financing. Through outreach programs, it participates regularly in business seminars and conferences for minority and women-owned businesses. Staff members reach out to women s organizations and minority communities, making a special effort to accommodate loans for minority and women-owned businesses. Programs: Empire Zones For companies located in empire zones, NYBDC offers a fixed rate of 8.5% for loans up to $300,000 and maturities of seven years. First Mortgage Loans When providing a first mortgage ahead of SBA 504 second mortgages, a fixed interest rate is available. Variable Rates Prime rate loans are available, adjusted monthly. Fixed Interest Rates Using funds provided by the NYS Common Retirement Fund, NYBDC provides fixed interest rate loans (tied to Treasury Securities) for up to 20 years. Venture Capital Equity investments and mezzanine financing are available. SBA Guaranteed Loans Prompt responses to loan inquiries using the Preferred Lender (one day approval) and Certified Lender (three day approval) turnaround. 201

DEVELOPMENT CORPORATIONS Eligible Businesses: Most owner-operated small businesses are eligible for NYBDC loans Purpose: Working capital, machinery and equipment, land and building acquisition, and to refinance debt Size: Loans range in size from $25,000 to $1.3 million. Loans are secured with personal and corporate collateral. Term: Range from 3 to 20 years, dependent upon use of loan proceeds and borrower s ability to pay Funding: Over $100 million has been committed to its loan programs Area Branches: Western Region Mid-Western Region 300 International Dr., Suite 100 16 West Main St., Suite 236 Williamsville, NY 14221 Rochester, NY 14614 Phone (716) 842-6028 Phone (585) 232-6250 Fax (716) 842-4576 Fax (585) 232-4713 202

DEVELOPMENT CORPORATIONS 1022 Main St., P.O. Box 69 Niagara Falls, NY 14301 Phone - (716) 286-8831 Fax - (716) 286-8836 Niagara Falls City Development Corporation Description: The Niagara Falls Local Development Corporation (NFC) is the lending agency of the City of Niagara Falls, NY. All applicants must be doing business in the City of Niagara Falls to obtain assistance. It also acts as a clearinghouse for New York SBA, SBA (504), and other Empire State Programs. Direct Loan Program The NFC can make limited subordinate loans, maximum $50,000, to help complete proposed financial packages for projects which create new jobs or will have a significant impact on economic conditions in the community. This is permanent financing which may require the borrower to arrange interim financing for the project. The project must demonstrate the creation or retention of 51% hiring of low/moderate eligible people. Eligible Businesses: Commercial and Manufacturing Geographic Area: Purpose: Term: Interest Rate: Application Process: City of Niagara Falls Fixed assets: real estate, machinery and equipment, and any necessary project soft costs (legal, accounting, architectural, etc.) The term of each loan will generally reflect the useful life of the asset being financed. The NFC will determine a loan rate necessary to make the project feasible. All proposed NFC Loans must first be submitted to the NFC loan committee for a financial recommendation, and then presented to the Board of Directors for final approval. 203

DEVELOPMENT CORPORATIONS 145 Village Square Painted Post, NY 14870 Phone (607) 962-3021 Fax (607) 936-8081 Regional Economic Development and Energy Corporation (REDEC) The primary objective of the Regional Economic Development and Energy Corporation (REDEC) is to provide financing to business development projects which directly impact employment and strengthen the economic base. Loans will be made for business start-up or expansion, which result in direct job creation/ retention. REDEC Revolving Loan Fund Eligible Businesses: Proprietorships, partnerships, corporations, or limited liability companies, all of which must be for-profit entities. Ineligible Businesses: Geographic Area: Purpose: Size: Term: Interest Rate: Fees: Collateral: Speculative activities, such as land banking and the construction of speculative buildings; projects which involve the relocation of jobs from one labor area to another; loans solely for investment purposes; loans which would purchase or finance equity in a private business; loans which would subsidize interest payments on existing loans; refinancing loans made by other lenders; loans which would provide the equity contribution required of borrowers participating in any federal loan program; loans which would create a potential conflict of interest; and loans for the improvement of private dwellings and/or apartment buildings. Steuben, Chemung and Schuyler counties. Loans for acquisition and improvement of land and buildings, including new construction or renovation of existing facilities, demolition and site preparation; purchase of equipment and machinery; and working capital loans. $10,000 to $100,000 (one job must be created for every $15,000 to $20,000 of fund monies). Three to seven years for machinery and working capital; seven to ten years for real estate activities Based on prime minus 1% and set by the Board; Elmira EZ is prime 2%. There is a floor of 5%. $150 non-refundable application fee, 1% service fee, and all closing costs. Any or all of the following: equipment liens; mortgage positions; lien against inventory; receivables and rents; personal and cross-corporate guarantees. 204

DEVELOPMENT CORPORATIONS REDEC Intermediary Relending Program (IRP) Eligible Businesses: For-profit manufacturing, industrial, commercial, retail, or service related businesses. Ineligible Businesses: Geographic Area: Purpose: Size: Term: Agricultural production, with the exception of aquaculture, commercial nurseries, forestry, livestock and poultry processing, and the growing of mushrooms or hydroponics; community television services or facilities; hotels, motels, tourist homes, or convention centers; refinancing existing debt; speculative activities. Steuben, Chemung and Schuyler counties Business acquisition, construction, renovations, and associated development costs; purchase and development of land, buildings, easements, rights-of-way; purchase of equipment, machinery, leasehold improvements, or supplies; pollution control and abatement; start-up costs. Maximum of $100,000, based on availability of funds. Up to five years for working capital, depreciable life years for machinery/ equipment, and up to 10 years for associated land and building costs. Interest Rate: Prime minus 1% (based on prime at day of approval and on a floor of 5%) Fees: Collateral: $150 non-refundable application fee, 1% service fee, and all closing costs. All loans will be secured loans; personal guarantees of principals with 20% or more ownership will be required. Additional One full time job has to be created or retained for every $15,000 to $20,000 Information: loaned. Fifty percent of total eligible project cost is required from matching private investment sources. REDEC Relending Corporation Micro-Loan Program The REDEC Relending Corporation Micro-Loan Program is intended to provide low-cost loans to eligible businesses located in Chemung, Schuyler and Steuben Counties. To be eligible, applicants must provide documentation showing that they are unable to secure an acceptable loan from commercial lending institutions. Eligible Applicants: Eligible businesses shall include small manufacturers, tourism-based businesses and other industries in Chemung, Schuyler and Steuben Counties which tend to import dollars into the region by selling goods and/or services to outside concerns. Ineligible Applicants: Officers, board members, staff or blood relatives of any of the above representing REDEC or RRC for a period of one year after leaving the organization. 205

DEVELOPMENT CORPORATIONS Eligible Projects: Eligible Activities: Ineligible Activities: Size: Loan proceeds can be utilized for projects that result in small business start-up or expansion, redevelopment of vacant businesses, business and job retention, modernization or rehabilitation of existing industrial and manufacturing facilities and utilization of new technologies. Acquisition and/or improvement of land, building, plant and equipment; including new construction or renovation of existing facilities; demolition and site preparation and working capital. Speculative activities, purchase of finance equity in private businesses, debt consolidation or refinancing, relocation out of the 3-county region. $20,000 maximum based on availability of funds. $2,500 minimum. Matching Private At least 50% of the total project cost must be otherwise provided by the Investment Required: applicant. Applicant must demonstrate a minimum of 5% equity into the project. Interest Rate: Loan Term: Collateral: Job Impact: Fees: 6% fixed. Three to five years for working capital. Five to seven years for machinery/equipment; seven to ten years for real estate. The micro-loan fund may accept a subordinated collateral position. Personal guarantees will be required. One full-time (37.5 hours) equivalent employee for every $15,000 loaned. $150 non-refundable loan application fee, 1% loan service fee, and borrower is responsible for all closing costs. Environmental Audit: All applicants must demonstrate compliance with local, state and federal environmental requirements. Projects involving real estate must provide a current environmental audit. 206

DEVELOPMENT CORPORATIONS P.O. Box 437 Salamanca, NY 14779 Phone (716) 945-7148 Fax (716) 945-7050 sniedc@eznet.net Seneca Nation of Indians Economic Development Company The Seneca Nation of Indians Economic Development Company provides a small business revolving loan fund. Businesses on or near the reservation are eligible. Seneca-owned businesses are eligible, as are those non-indian-owned businesses, which employ a significant number of Seneca Nation of Indians members. 5 E. Market St., Suite 301 Corning, NY 14830 Phone - (607) 962-4693 Fax (607) 936-9132 microage.upstate-ny.com/3_rivers Three Rivers Development Corporation The mission of the Three Rivers Development Corporation is to maintain and promote the economic viability of the Southeast Steuben County area through service to the public and private sectors in the fields of planning, housing, commercial and industrial development and community renewal. It promotes and provides employment opportunities, conducts research for the purpose of aiding the community in monitoring and attracting an industrial base, and lessens the burden of government. It also acquires, constructs and rehabilitates facilities for the purpose of promoting housing, economic growth and business prosperity. 207

DEVELOPMENT CORPORATIONS 4295 South Buffalo St. Orchard Park, NY 14127 Phone (716) 662-6400 Fax (716) 662-6479 www.orchardparkny.org Town of Orchard Park Local Development Corporation The Orchard Park Local Development Corporation was created to assist businesses within the Town of Orchard Park and to attract new businesses to Orchard Park. It provides consulting services and other technical assistance, and also refers businesses to different financing resources. 3411 Delaware Ave. Kenmore NY 14217-1422 Phone - (716) 871-8072 Fax - (716) 871-8073 www.tonawanda.com Town of Tonawanda Development Corporation Description: Eligibility: Use of Funds: The Town of Tonawanda Development Corporation provides the Town of Tonawanda Business Incentive Fund (TTBIF) to aid small business development in the Town of Tonawanda. Town of Tonawanda Business Incentive Fund The TTBIF is a revolving loan fund program designed to foster business expansion in the Town of Tonawanda. The purposes of the TTBIF are to foster economic development within the Town of Tonawanda, to bridge gaps in the conventional financial marketplace that may be hindering the growth of otherwise sound, employment-generating manufacturing and industrial companies, and to provide low and moderate income persons with access to and placement in jobs created or retained as a result of the TTBIF investment. An eligible borrower may be a proprietorship, partnership or corporation engaged in the manufacturing/industrial sector within the Town of Tonawanda. TTBIF financing is only available in conjunction with private and/or public financing from recognized financial institutions or public agencies on a joint participation basis. The business must create jobs for low to moderate income families in a ratio not to exceed $25,000 per job. Acquisition, development, or rehabilitation of land, buildings, facilities, machinery, and equipment; fixed asset investment; permanent working capital; pollution control devices; effect change in ownership. 208

DEVELOPMENT CORPORATIONS Ineligible Activities: Refinancing without additional leveraged financing from conventional financial institutions Loan Limit: Maximum: 33% of total financing, minimum of $20,000 Loan Term: Interest Rate: Fees: 2 to 10 years Generally 2% below prime interest rate $250 (pre-application required to determine eligibility) 209

DEVELOPMENT CORPORATIONS 950A Union Rd., Suite 12 West Seneca, NY 14224 Phone (716) 674-5943 Fax (716) 674-1524 West Seneca Development Corporation Geographic Area: This local community and economic development organization markets and manages economic development projects. It also participates in town projects to improve quality of life, and assists businesses with real estate searches, incentives, training and infrastructure. The West Seneca Development Corporation (WSDC) brokers loan funds and incentives offered by other agencies, such as Erie County Industrial Development Agency, utilities, and state agencies. No capital or loan funds are provided by the WSDC at this time. Also, one-to-one counseling services, staffed by the Service Corps of Retired Executives, is offered monthly. Town of West Seneca 210

Other Lenders The primary reason that women are launching new businesses is that they are inspired by a new idea. 44% of women have become business owners because of that idea or came to realize they could do for themselves what they were doing for an employer. NFWBO and Catalyst, 1998 211

OTHER LENDERS P.O. Box 117 Belmont, NY 14813 Phone - (585) 593-0792 Fax - (585) 593-3653 Allegany Community Development Services, Inc. Services provided: Allegany Community Development Services, Inc. (ACDSI) is a not-for-profit community development financial institution (CDFI) that is certified by the U.S. Department of Treasury Community Development Financial Institution Fund. ACDSI was created to serve entrepreneurs, business owners, and community members who are unable to access traditional credit. ACDSI is able to offer a limited number of business start-up and expansion loans to income eligible individuals and businesses that employ income eligible individuals. In addition, a special loan pool targeting women and minorities who were negatively impacted by September 11 th is available. Furthermore, ACDSI, in partnership with ACCORD Corporation, offers subsidized business development training to loan applicants. Additional loan products being developed are first time homebuyers gap mortgages, home rehabilitation loans, and facility loans. 212

OTHER LENDERS 15 Lewis Street, Suite 200 Hartford, CT 06103 National Office (877) 345-6267 www.businesslenders.com Business Lenders LLC Purpose of Loan: Business Lenders is a leading non-bank SBA lender and provider of conventional commercial loans for small to mid-sized companies. Purchase real estate or equipment, make acquisitions, consolidate debt, modernize, improve cash flow, capitalize on growth and expansion opportunities, launch start-up operations, purchase franchises, and finance mergers. Typical Borrowers: Manufacturers, wholesalers, distributors, retailers, franchisees, start-ups, professional practices, restaurants, and service businesses. Eligibility: Generally manufacturers with less than 500 employees, wholesalers with less than 100 employees, retailers with sales less than $5 million, and service businesses with sales less than $2.5 million are eligible. Size: Loans range from $100,000 to $3,000,000 Terms: Real estate (owner occupied) up to 25 year term Machinery and equipment - up to 15 year term Business acquisition and working capital up to 10 year term SBA 504 Loans - no prepayment penalties - no balloon payments - no call provisions 213

OTHER LENDERS 170 North Pointe Parkway Ste. B Amherst, NY 14228 Phone (800) 388-8514 Fax (800) 745-5822 www.empirenational.com Empire National Leasing, Inc Services Provided: Empire National Leasing is a nationwide equipment lessor providing leasing for manufacturers, distributors, vendors, and lessees of all industries while maintaining professional and personalized service. It is comprised of ex-bankers who are proficient and experienced in structuring aggressive and competitive financing programs for the equipment and software leasing industries. Vendor Services Creating tailored, specific programs to manufacturers, distributors, and vendors to meet industry requirements. Lessee Services Offering a variety of leasing and financing programs to lessees who obtain equipment. It can custom tailor leases to meet industry needs and requirements. Payment Programs Various payment options are available including seasonal and skip, deferred, tiered, annual, semi-annual and quarterly payments. 214

OTHER LENDERS 635 Maryville Centre Dr., Suite 120 St. Louis, MO 63141 Phone (800) 447-2025 www.ge.com/capital/smallbiz GE Capital Small Business Finance Corporation GE Capital Small Business Finance is a premier financing source for small businesses. Licensed by the United States Small Business Administration, it provides qualifying businesses with loans of up to $2 million. These asset-based loans are made available to new and growing small businesses. A loan through GE Capital Small Business Finance offers borrowers considerable financial advantages, with up to 90% financing, repayment terms extending up to 25 years and no balloon payments. By working with GE Capital Small Business Finance, customers can obtain flexible financing options that can satisfy both long-term and short-term needs. Area Branches: Rochester Office Jamestown Office 250 Mill St. 421 E. Second St. Rochester, NY 14614 Jamestown, NY 14701 Phone (585) 777-4016 Phone (716) 665-3180 Fax (585) 777-4017 Fax (716) 665-3207 Description: Description: Description: SBA 504 Loan Program Customers can borrow up to $2 million to acquire owner-occupied commercial real estate, add equipment and even acquire an additional business. The key to accessing this financing program is job creation and community development. For every $35,000 financed, borrowers must add one new job. Businesses can finance up to 90% of a capital expansion and maximize cash by extending repayment terms 10 to 20 years. Both fixed and floating rate loans are available. 7(a) Loan Program This program offers loans ranging from $100,000 to $1 million for the purchase of equipment, franchising, start-up cost, and refinancing existing debt. Low Doc Loan Program This program offers small businesses access to capital of less than $100,000 with a simple, single-page application process. Benefits include longer repayment terms up to 10 years with no balloon payment. In some cases, businesses can obtain 100% financing. 215

OTHER LENDERS 1427 Monroe Ave. Rochester, NY 14618 Phone - (585) 442-3770 Ext. 13 Fax - (585) 442-3786 www.gflrpc.org Genesee/Finger Lakes Regional Planning Council Services provided: Description: The Genesee/Finger Lakes Regional Planning Council (G/FLRPC) serves as a regional forum for the interchange of ideas and problem resolution for local governments. It also monitors state and federal legislation, and initiates actions supported by its members to enhance economic, environmental, infrastructure and social qualities of the region. The primary functions of G/FLRPC include regional planning, regional economic development, strategic planning, program and grant development, conducting surveys, and providing a resource center. Economic development services include regional economic development coordination, tourism, food systems, revolving fund administration, strategic planning, infrastructure surveys, and impact analysis. Regional Revolving Loan Fund This Fund provides gap financing to match private sector resources to upgrade and enhance industrial development and job creation. Eligible Businesses: Manufacturing and service sector businesses are eligible. Ineligible Businesses: Geographic Area: Retail, restaurants, grocery stores, and professional service sector businesses are ineligible. Counties of Genesee, Livingston, Monroe, Ontario, Orleans, Seneca, Wayne, Wyoming and Yates Targeted Population: Women- and minority-owned businesses Purpose: Size: Term: To leverage private investments and job generation $100,000 or 30% of total package and a minimum of 10% owner equity Up to 5 years for working capital and equipment 5 to 8 years for real estate and construction Interest Rate: 5 to 6% Fees: Application fees and closing fees, typically $800 to $1,200 Collateral: Total Pool: Equipment, real estate and inventory Currently $1.4 million 216

OTHER LENDERS P.O. Box 905 Geneva, NY 14456 Phone (315) 789-0102 Fax (315) 789-6979 Geneva Business Improvement District The mission of the Geneva Business Improvement District is to promote an attractive and economically viable downtown (18.5-acre designated area) that is high quality in appearance and design, safe and attractive to property owners, business people, renters, and shoppers. Our organization addresses programs that focus on: Architectural Design and Preservation Economic Development Business Recruitment, Retention, Marketing and Promotion Description: Downtown Façade Renovation Program This program helps to improve the appearance of downtown Geneva through historic preservation. Empire State Development and HUD provide funding in the form of grants and loans. Description: Business Recruitment The Geneva Business Improvement District attracts new businesses to reoccupy vacant buildings and strengthen downtown retail core. 250 Mill St. Rochester, NY 14614 Phone - (585) 777-4010 Fax - (585) 777-4011 Grenna Capital Corporation Grenna Capital Corporation provides equipment leasing transactions for small businesses. It leases all types of equipment. Business owners will choose equipment from vendors of their choice, then Grenna Capital provides two to five year fixed rate terms to finance the equipment. 217

OTHER LENDERS 200 Eastern Blvd. Canandaigua, NY 14424 Phone - (585) 396-2790 Fax - (585) 396-7375 Keystone Capital Corporation Keystone Capital Corp. provides leasing and financing services for transportation equipment (including handicapped accessible) to such organizations as hospitals, nursing homes, colleges, day cares, private transport companies, as well as nonprofit agencies and municipalities. P.O. Box 1467 Buffalo, NY 14214 Phone (716) 829-2714 Fax (716) 829-2713 Office of Urban Initiatives, Inc. Services provided: The Office of Urban Initiatives, Inc. (OUI) is a community economic development organization dedicated to using business development to create jobs, produce community wealth, and build strong neighborhoods. It offers minority and women-owned businesses access to procurement markets through the Business Opportunity Program, access to capital through the 50/50 Micro- Lending Collaboration, and information through a monthly trend letter on business and economic development issues. It also sponsors the Community and Business Development Forum Series. The Business Opportunity Program The Business Information Network Technical Assistance and Lending Program Description: The Business Opportunity Program The Business Opportunity Program is designed to help minority and women business entrepreneurs gain access to Erie County s multi-million dollar procurement market. A major objective of the program is to provide minority and women-owned enterprises with information, markets and financing. 218

OTHER LENDERS Description: The Business Information Network The Business Information Network functions as an information and knowledge broker for minority and women entrepreneurs. Entrepreneurs need access to good information to make good decisions and to grow and develop their businesses. OUI has four projects that facilitate this effort: ADVANCE a monthly trend letter; The Business and Community Development Forum a series of workshops; and The Minority and Women-Owned Business Directory and Database Project, School Construction Project. Description: Technical Assistance and Lending Program OUI works with a consortium of business service providers, including banks. OUI engages in community outreach, making entrepreneurs aware of a range of programs available to them, and then counsels and advises businesses that seek assistance. The advisement process includes making an initial assessment of their problem, referring them to the appropriate agency, regularly following up on the entrepreneur and continuing to assist them until their business objectives are met. 200 Meridian Centre Blvd. Rochester, NY 14618 Phone (585) 244-8855 Fax (585) 244-8848 www.reallease.com e-mail: info@reallease.com Real Lease, Inc. Real Lease, Inc. is a general equipment lessor specializing in three specific niche markets. These markets include small mid ticket leases, larger, generally more sophisticated leases for the commercial market, and tax-exempt municipal leasing. It provides specialized, personalized equipment leases tailored to reflect the individual nature of a business. 219

OTHER LENDERS 1427 Monroe Ave. Rochester, NY 14618 Phone - (585) 454-0190 Fax - (585) 454-0191 Rochester Finger Lakes Regional Development Corp. Description: Rochester Finger Lakes Regional Development is a regional development organization consisting of nine counties and the City of Rochester. It provides a revolving loan fund for small business financing. Priority consideration for assistance is given to projects that will provide increases in net new permanent jobs that are located in areas of economic distress of minority or women business enterprises of business in the early stages of development that have been denied access to credit Revolving Loan Trust Fund This fund, which is limited in capital, can provide short and medium-term working capital loans and loan guarantees for short and medium-term loans of five years or less. It may be used for working capital, revolving lines of credit, and seasonal inventory and account receivable loans. Eligible Businesses: Businesses involved in manufacturing, service, research and development, agriculture, and wholesale/commercial trade. It must have fewer than 100 employees and be located in one of the following counties: Genesee, Livingston, Monroe, Ontario, Orleans, Seneca, Wayne, Wyoming, Yates or the City of Rochester. Ineligible Businesses: Retail businesses are not eligible with the exception of: a publicly recognized and funded tourism project the creation of substantial new permanent jobs as a result of receiving funds Size: Interest Rate: Working capital loans will normally be limited to the lesser of 50% of total project cost, or $75,000. Loan guarantees may be made for an amount not to exceed the lesser of 80% of total project cost or $80,000. Rates and terms will be determined on an individual basis 220

OTHER LENDERS 400 East Ave. Rochester, NY 14607 Phone (585) 340-3387 Fax (585) 340-3326 www.ruralinc.org Rural Opportunities Enterprise Center, Inc. Description: Rural Opportunities Enterprise Center, Inc. (ROECI) is a multi-state, community development financial institution dedicated to providing credit to facilitate the development of communities. ROECI provides micro and small business loans from $1,000 to $250,000 for new and growing creditworthy businesses. The Enterprise Center is the SBA Microloan Program lender in the area, and it also offers gap and stand alone financing for larger projects. In addition, it provides training and technical assistance in business planning, marketing, and cash flow and will continue to work with each borrower during the term of the loan to provide resources, to answer questions, and help resolve problems. The Enterprise Center offers assistance in every county covered in this directory. Small Business Loan Fund This program is designed to provide loans to small and micro businesses. Some funds are available only in rural communities of New York State, where rural communities is defined as those with populations less than 25,000. Eligible Businesses: Manufacturing, wholesale, retail and service businesses Purpose: Real estate, equipment and working capital Size: $1,000 - $250,000 Term: Interest Rate: Fees: Flexible, typically 5 years, but not to exceed 10 years for larger projects Tied to the prime rate $100 annual SBA Contribution fee and an origination fee may apply 221

OTHER LENDERS Center for Regional Excellence 4039 Route 219, Ste. 200 Salamanca, NY 14779 Phone (716) 945-5301 Fax (716) 945-5550 www.southerntierwest.org Southern Tier West Regional Planning & Development Board The Southern Tier West Regional Planning and Development Board serves the counties of Allegany, Cattaraugus and Chautauqua. It was created in 1969 and focuses on community development, economic development, environment, transportation and technology. Economic Development: Description: Financial economic development services are provided by the Southern Tier Enterprise Development Organization (STEDO). STEDO makes loans to qualified small business applicants who are undertaking projects that will create or retain jobs. STEDO works with lenders to put together a comprehensive, effective and practical financial structure for the small business. It also has ties to other local, state and federal loan and grant programs. In addition to helping businesses find financial assistance, STEDO can direct the business to free and/or fee-based counseling services, management services, job training, productivity enhancement, technology access, and information assistance. Economic Development Agency The goal is to foster and maintain economic growth in Allegany, Cattaraugus and Chautauqua counties by offering assistance in the start-up, retention and expansion of businesses. Eligible Businesses: All private, for-profit firms Ineligible Businesses: Geographic Area: Speculative activities, projects for which the economic benefit goes outside the region, relocation of domestic jobs, loans for investment in interest-bearing accounts or investments not related to job creation, subsidization of interest payments on existing loans or re-financing of existing debt, loans for the purpose of providing the equity contribution required of borrowers, and loans to officers or employees of the STEDO or members of the loan board. Allegany, Cattaraugus and Chautauqua counties Targeted Population: Minorities, women and other economically-disadvantaged groups Purpose: Fixed assets, machinery and equipment, acquisition of land (when integral part of a project), and working capital Size: Maximum of $150,000 Term: 5 to 7 years Interest Rate: Normally prime rate +/- 2% 222

OTHER LENDERS Fees: Collateral: $100 non-refundable application fee; late fee of 2% of the monthly payment May include assets of borrowing business, personal assets, personal guarantees, insurance on the assets used as collateral, and key person life insurance; mortgage or lien on property may be used for real estate; liens on inventories, receivables, fixed assets, and/or other assets. Description: Eligible projects: Ineligible Projects: STEDO Loan Guarantee Program The STEDO loan guarantee program is for businesses in Allegany, Cattaraugus and Chautauqua Counties (Region). The primary purpose is to create and/or retain jobs and stimulate the development of small to mid-sized businesses in the region. By reducing the risk to the bank, it expands the bank s ability to make loans to small businesses. All types of businesses including, but not limited to, industrial, wholesale, retail, and service. The following activities are eligible for start up or existing businesses: - Purchase machinery, equipment and fixtures - Purchase land or buildings - Working capital The following activities are ineligible: - Projects which involve the relocation of jobs from one labor area to another - Speculative activities - Guarantee to businesses that currently have a traditional STEDO loan from the same grant program - Guarantee to other federal or state-funded programs - Guarantee to businesses for the purpose of refinancing - Guarantee for investment purposes - Guarantee that creates a potential conflict of interest Guarantee Percent: Maximum guarantee of 90% with a maximum guarantee amount of $150,000 Fees: A 1% service fee may be charged Bank documentation: The bank will forward their presentation of the project to STEDO. Any other documentation that will support the project will be helpful. A complete STEDO application must be completed. Terms: The length of time for repayment depends on the use of the proceeds. Usually 5 to 7 years for working capital and up to 20 years for fixed assets. Job Requirements: The borrower should create and/or retain a minimum of one job for every $5,000 guaranteed by STEDO. 223

OTHER LENDERS Collateral: Borrowers must pledge sufficient assets to adequately secure the loan. Personal guarantees and key person life insurance are required from all owners having 20% or more ownership in the business. Liens on personal assets of the principals also may be required. Other requirements: All STEDO guarantee recipients must comply with all Federal and State laws concerning civil rights, the environment, prevailing wage rate (Davis Bacon), flood protection insurance, and access for the physically handicapped for new construction. Required Closing Documents: Loan Servicing: Delinquencies and Defaults: Loan Collections, Foreclosures and Bankruptcies: Call provisions of Guarantee: Description: Copy of the bank s comment letter requiring a loan guarantee Copy of all UCC-1 and UCC-3 financial statements Copy of current UCC search Copy of security agreement Copy of mortgage(s) Copy of title option Copy of tax affidavit Copy of flood insurance policy or indication that flood insurance is not needed Copy of hazard insurance policies Copy of personal guarantee(s) Copy of Key Person life insurance assignment Copy of Phase I Environment report Copy of appraisal Guarantee agreement between STEDO and the Lender For a corporation, copy of Resolution of Board of Directors The bank will do all the servicing of the loan. On a quarterly basis, the bank will send STEDO a status report on the loan. The bank must do a report ending September 30 because of STEDO s year-end. STEDO considers all loans behind 60 days or more as delinquent. Board action is needed to classify a loan in default. The bank is responsible for handling the above. The bank will pay all attorney fees. After the bank has exhausted all ways of repayment, STEDO will release the money to the bank. The remedies of repayment will be specified in the Guarantee Agreement. Rural Development The purpose of the program is to finance business facilities and community development projects in rural areas. Eligible Businesses: Private nonprofit corporations, public agencies, Native American groups, and cooperatives where at least 51% of members are rural residents. Ineligible Agricultural production; transfer of ownership, unless the loan will keep the 224

OTHER LENDERS Businesses: Geographic Area: business from closing, prevent the loss of employment opportunities in the area, or provide expanded job opportunities; community antenna television services or facilities; any legitimate business activity when more than 10% of the gross revenue is derived from legalized gambling activity; for any illegal activity; hotels, motels, tourist homes or convention centers; and any tourist, recreation or amusement center. Allegany, Cattaraugus and Chautauqua counties Targeted Population: Minorities, women and members of other economically-disadvantaged groups Purpose: Business acquisition, construction, conversion, enlargement, repair, modernization, or development cost; purchasing and development of land; easements; rights-of-way; building facilities; leases; materials; purchasing of equipment; leasehold improvements; machinery or supplies; transportation services; start-up operation costs and working capital; feasibility studies. Size: Maximum of $150,000 Term: Repayment Terms: Interest Rate: Fees: Collateral: Description: 5 to 7 years Principal payments monthly Usually prime rate +/- 2%; will not be more than four percentage points below the current U.S. Treasury rate for issues of similar size and maturity. In no case will the maximum rate allowed by law be used. $100 non-refundable application fee. Late fee of 2% of monthly payments. May include assets of borrowing business, personal assets, personal guarantees, insurance on the assets used as collateral, and key personal life insurance; for projects involving real estate financing, a mortgage and/or lien on property may be used for collateral; liens on inventories, receivables, fixed assets, and/or other assets. Appalachian Regional Commission The goal and objectives are to foster and maintain economic growth in Allegany, Cattaraugus and Chautauqua counties by offering assistance in the start-up, retention and expansion of businesses. Eligible Businesses: All private, for-profit firms Ineligible Businesses: Speculative activities, projects for which the economic benefit goes outside the region, relocation of domestic jobs, loans for investment in interest-bearing accounts or investments not related to job creation, subsidization of interest payments on existing loans or re-financing of existing debt, loans for the purpose of providing the equity contribution required of borrowers, and loans to officers or employees of STEDO or members of the loan board. Geographic Area: Allegany, Cattaraugus and Chautauqua counties 225

OTHER LENDERS Targeted Population: Minorities, women and members of other economically-disadvantaged groups Purpose: Fixed assets, machinery and equipment, acquisition of land (when integral part of a project), and working capital. Size: Maximum of $50,000 Term: 5 to 7 years Interest Rate: Normally prime rate +/- 2% Fees: Collateral: $100 non-refundable application fee; late fee of 2% of the monthly payment May include assets of borrowing business, personal assets, personal guarantees, insurance on the assets used as collateral, and key person life insurance. Mortgage or lien on property may be used for real estate; liens on inventories, receivables, fixed assets, and/or other assets. 275 Oak Street Buffalo, NY 14203 Phone (716) 945-5301 or (716) 856-6525 Fax (716) 945-5550 Western Region Corporation The Western Region Corporation s mission is to provide programs which can be used as tools by local economic development persons to strengthen small businesses and create and retain jobs. Western Region Corporation loans are funneled through the five local industrial development agencies for the counties listed below. Regional Revolving Loan Trust Fund Eligible Businesses: Individually owned businesses employing 100 or fewer full-time personnel; applicant must be able to demonstrate that adequate project funding cannot be obtained from banks. Ineligible Businesses: Geographic Area: Purpose: The loan cannot be used to relocate from one municipality to another, unless both municipalities express consent, or for debt refinancing. News media, medical facilities, libraries or community civic centers and public infrastructure improvements are also ineligible. Counties of Allegany, Cattaraugus, Chautauqua, Erie, and Niagara To provide assistance to manufacturing, export trade, tourism industry, service sector, alternative agribusiness, and minority- and women-owned businesses. 226

OTHER LENDERS Size: Maximum of $50,000 Term: Maximum of 5 years Interest Rate: Normally prime rate +/- 2% Fees: Collateral: $250 non-refundable application fee, commitment fee of 1% of loan value, and all closing costs May include assets of borrowing business, personal assets, personal guarantees, insurance on the assets used as collateral, and key person life insurance. Mortgage or lien on property may be used for real estate; liens on inventories, receivables, fixed assets, and/or other assets. Worker Ownership Resource Center www.atworc.net The Worker Ownership Resource Center (WORC) is a community economic development organization providing training, technical assistance, and start-up financing to microenterprises owned by low-income individuals, women, minorities and disabled individuals. Office locations: Utica Office Southern Tier Office 307 Genesee 400 East Church Street Utica, NY 13505 Elmira, NY 14901 Phone (315) 724-6518 Phone (607) 737-5212 Fax (315) 724-6818 Fax (607) 734-4490 Rochester Office 104 Scio St. Rochester, NY 14604 Phone (585) 262-2980 Fax (585) 338-7822 Description: WORC Revolving Loan Fund This loan fund is first step financing. Borrowers are typically not eligible for bank financing for any number of reasons. Funding is tied to participation in WORC s entrepreneurship business development program and one-on-one technical assistance. Eligible Businesses: To be eligible for financing, the applicant must have successfully completed the training program, and their household income must fall within low-to-moderate income categories as defined by the United States Department of Housing and Urban Development. 227

OTHER LENDERS Ineligible Uses: Geographic Area: Purpose: Size: Term: Interest Rate: Fees: Collateral: Old debt refinancing or personal expenses Counties of Monroe, Ontario, Steuben, Wayne and Yates, plus five other counties not covered by this directory Working capital or the purchase of business assets Up to $2,000 for working capital, collateralized if possible. Up to $5,000 secured by business or personal assets. Up to $10,000 for borrowers who have previously borrowed from the WORC RLF and who have repaid at lest 50% of the loan principal. Total amounts of outstanding loans may not exceed $10,000 at any time. Normally 2 years Will not exceed the prime lending rate No processing fees are charged for this service Fixed assets, receivables, and inventories 228

Index Most women business owners come to entrepreneurship with experience in a private-sector, for-profit business.

GEOGRAPHIC INDEX Geographic Index Allegany County Allegany Community Development Services, Inc... pg. 212 Accord Corporation. pg. 2 Allegany County Office of Development pg. 116 Allegany County Industrial Development Agency pg. 156 Cornell Cooperative Extension.. pg. 9 Cattaraugus County Bank of Cattaraugus. pg. 86 Cattaraugus County - Department of Economic Development, Planning & Tourism.. pg. 117 Cattaraugus County Bank.. pg. 88 Cattaraugus County Business Development Corp. pg. 191 Cattaraugus County Industrial Development Agency. pg. 157 City of Olean Department of Community Development. pg. 123 Community Bank, N.A.. pg. 91 Cornell Cooperative Extension.. pg. 9 First Tier Bank & Trust.. pg. 93 Salamanca Industrial Development Agency. pg. 174 Seneca Nation of Indians Economic Development Co.. pg. 207 Southern Tier West Regional Planning & Development Board. pg. 222 Village of Gowanda.. pg. 153 Chautauqua County Chautauqua County - Department of Economic Development & Industrial Development Agency. pg. 158 Cornell Cooperative Extension.. pg. 9 Jamestown Local Development Corp. pg. 195 Jamestown Savings Bank pg. 95 New York State Small Business Development Center Jamestown Community College pg. 22 Erie County Alden State Bank. pg. 84 Amherst Industrial Development Agency pg. 156 Bank of Akron... pg. 84 Bank of Holland pg. 86 Better Business Bureau/Fair Business Council... pg. 57 Buffalo Economic Renaissance Corporation... pg. 183 Buffalo & Erie County Workforce Development Consortium pg. 3 Buffalo Niagara Partnership pg. 44 Buffalo Place Inc.. pg. 4 Canada-U.S. Trade Center, The pg. 32 Canisius College Center for Entrepreneurship. pg. 5 Canisius College Center for Professional Development.. pg. 6 Center for Entrepreneurial Leadership. pg. 7 Center for Industrial Effectiveness, The pg. 33 Chase Manhattan Bank pg. 89 Cheektowaga Economic Development Corp.. pg. 192 Citibank. pg. 90 City of Buffalo Mayor s Office of Strategic Planning.. pg. 118 Clarence Industrial Development Agency.. pg. 160 Community Action Organization pg. 8 Concord Industrial Development Agency.. pg. 160

GEOGRAPHIC INDEX Cornell Cooperative Extension.. pg. 9 Empire National Leasing Inc... pg. 214 Empire State Certified Development Corporation.. pg. 193 Empire State Development.. pg. 69, 131 Erie County - Division of Environmental Compliance Services. pg. 11 Erie County - Division of Planning. pg. 12 Erie County - Office of Economic Development pg. 133 Erie County Industrial Development Agency pg. 162 Evans National Bank.. pg. 91 Everywoman Opportunity Center, Inc... pg. 13, 69 Fleet Bank.. pg. 94 Grand Island Economic Development Alliance. pg. 14 HSBC pg. 95 Hamburg Industrial Development Agency & Development Corporation.. pg. 165 Internal Revenue Service - Business Assistance Center pg. 16, 70 KeyBank National Association pg. 96 Lackawanna Community Development Corp... pg. 199 National Association of Women Business Owners pg. 62, 70 National Fuel. pg. 18 New York Business Development Corp.. pg. 201 New York State Electric and Gas Corp.. pg. 20 New York State Small Business Development Center - SUNY College at Buffalo... pg. 23 Niagara Mohawk Power Corporation pg. 26 Office of Urban Initiatives... pg. 219 Rand Capital Corporation.. pg. 111 Service Corps of Retired Executives... pg. 30, 72 STRIVE for Women pg. 30 Summer Street Capital... pg. 112 Town of Lancaster Industrial Development Agency. pg. 175 Town of Orchard Park Local Development Corp. pg. 208 Town of Tonawanda Development Corp. pg. 208 United States Department of Commerce. pg. 146 United States Department of Housing & Urban Development. pg. 147 United States Postal Service - Postal Business Center... pg. 34 United States Small Business Administration pg. 73, 148 Upstate New York Purchasing Council.. pg. 37 Verizon Communications.. pg. 37 Village of Lancaster CDC...... pg. 15 West Seneca Development Corp.. pg. 210 Western New York Regional Education Center for Economic Development. pg. 37 Western New York Technology Development Center, Inc... pg. 38 Western New York Venture Association pg. 39 Western Region Corporation.. pg. 226 World Trade Center Buffalo-Niagara..... pg. 40 Genesee County Batavia Development Corporation. pg. 182 Cornell Cooperative Extension.. pg. 9 Genesee County Industrial Development Agency. pg. 164 GLOW Workforce Investment Board. pg. 14 New York State Department of Labor pg. 136 Livingston County Bank of Castile, The pg. 85 Cornell Cooperative Extension.. pg. 9 Livingston County Industrial Development Agency. pg. 167 Livingston County Office of Economic Development pg. 135

GEOGRAPHIC INDEX New York State Department of Labor pg. 136 New York State Small Business Development Center - SUNY College at Geneseo. pg. 22 Monroe County Batavia Development Corp.... pg. 182 Capital Formation Group of Rochester L.P... pg. 107 Cephas Capital Partners, L.P... pg. 108 Charter One Bank.. pg. 88 Chase Manhattan Bank pg. 89 Citibank. pg. 90 City of Rochester - Economic Development Department. pg. 125 City of Rochester, Minority & Women Business Enterprise Program.. pg. 7 Cornell Cooperative Extension.. pg. 9 Empire State Certified Development Corp. pg. 193 Empire State Development.. pg. 69, 131 Fairport Industrial Development Agency.. pg. 163 Fairport Savings & Loan Association. pg. 92 Fleet Bank.. pg. 94 GE Capital Small Business Finance Corp.. pg. 216 Genesee Financial Corp... pg. 109 Genesee/Finger Lakes Regional Planning Council pg. 216 Genesee Regional Bank.. pg. 94 Grenna Capital Corp... pg. 218 High Tech Rochester... pg. 14 Ibero-American Investors Corp.. pg. 110 KeyBank National Association pg. 96 Monroe County - Department of Planning & Development pg. 135 Monroe County Industrial Development Agency pg. 168 Monroe County Industrial Development Corp. pg. 200 Monroe County One-Stop Center. pg. 15 National Association of Women Business Owners pg. 62, 70 New York Business Development Corp.. pg. 200 New York State Small Business Development Center - Brockport/Rochester pg. 22 New York State Small Business Development Center - SUNY College at Brockport... pg. 22 Pittsford Capital Group Inc.. pg. 111 Real Lease.. pg. 220 Rochester Black Business Association..... pg. 63 Rochester Finger Lakes Regional Development Corp... pg. 220 Rochester Gas & Electric Corporation pg. 27 Rochester Institute of Technology - Center for Integrated Manufacturing Studies.... pg. 28 Rochester Institute of Technology - College of Business pg. 28 Rochester Women's Network... pg. 64 Rural Opportunities Enterprise Center, Inc...... pg. 221 Service Corps of Retired Executives pg. 30, 72 Upstate National Bank, The. pg. 103 United States Department of Commerce.. pg. 146 United States Postal Service - Postal Business Center pg. 34 Urban League of Rochester, N.Y- Minority & Women Business Development Division. pg. 35 Women s Council of Greater Rochester.. pg. 65 Niagara County City of Niagara Falls - Department of Community Development pg. 120 City of North Tonawanda - Community Development Office.. pg. 122 Cornell Cooperative Extension.. pg. 9

GEOGRAPHIC INDEX First Niagara Bank. pg. 92 Greater Lockport Development Corp. pg. 194 New York Power Authority. pg. 19 New York State Department of Labor pg. 136 New York State Small Business Development Center - International Trade Center.. pg. 22 New York State Small Business Development Center - Niagara County Community College pg. 22 Niagara County Community College Department of Corporate Training...... pg. 24 Niagara County Department of Planning, Development & Tourism.. pg. 25 Niagara County Employment & Training Department. pg. 25 Niagara County Industrial Development Agency. pg. 170 Niagara Falls City Development Corp... pg. 203 Town of Lockport Industrial Development Agency. pg. 176 Wheatfield Economic Development Committee pg. 39 Ontario County Canandaigua National Bank & Trust Co... pg. 87 Cornell Cooperative Extension.. pg. 9 Geneva Business Improvement District.. pg. 217 Keystone Capital Corp. pg. 218 New York State Small Business Development Center - Geneva Outreach Center.. pg. 22 Ontario County - Office of Economic Development & Industrial Development Agency... pg. 172 National Bank of Geneva, The.. pg. 100 Ontario National Bank, The.. pg. 100 Worker Ownership Resource Center. pg. 227 Orleans County Cornell Cooperative Extension.. pg. 9 County of Orleans Industrial Development Agency. pg. 161 Medina Savings & Loan Association. pg. 99 Steuben County Bath National Bank. pg. 87 City of Corning Planning and Economic Development Department.. pg. 119 First State Bank.. pg. 93 Hornell Industrial Development Agency pg. 166 New York State Small Business Development Center - Corning Community College pg. 22 Regional Economic Development and Energy Corp. pg. 204 Steuben County Industrial Development Agency. pg. 175 Steuben Trust Company.. pg. 102 Three Rivers Development Corporation... pg. 207 Wayne County Cornell Cooperative Extension.. pg. 9 Lyons National Bank, The. pg. 97 Savannah Bank, N.A. pg. 101 Wayne County Industrial Development Agency pg. 176 Wyoming County Bank of Castile pg. 85 Community Action of Wyoming County pg. 8 Cornell Cooperative Extension.. pg. 9 Wyoming County Bank pg. 103 Wyoming County Industrial Development Agency.. pg. 179

GEOGRAPHIC INDEX Yates County Cornell Cooperative Extension.. pg. 9 Yates County Industrial Development Agency. pg. 180 New York State and National American Business Women's Association.. pg. 56, 68 American Women's Economic Development Corporation pg. 56 Association of Black Women Entrepreneurs, Inc.. pg. 57 Biztalk. pg. 68 Business Consortium Fund/ Triad Capital Corp.. pg. 106 Business Council of New York pg. 58 Business Lenders LLC... pg. 213 Business Owners Toolkit. pg. 68 Business Resource Center pg. 68 Business Women's Network. pg. 58 Canada / United States Trade Center pg. 31 Capital Across America. pg. 107 Center for Women s Business Research... pg. 59 Chambers of Commerce (various counties). pg. 44 Chase Manhattan Bank... pg. 89 Consumer Information Center pg. 82 Early Stage Enterprises, L.P. pg. 108 Edward Lowe Foundation, The. pg. 72 Empire State Certified Development Corp. pg. 193 Empire State Development.. pg. 69, 131 ENTERWeb - The Enterprise Development Website.. pg. 69 Entrepreneur Magazine.. pg. 69 EntreWorld.. pg. 69 Export-Import Bank of the United States.. pg. 134 GE Capital Small Business Finance Corp.. pg. 215 GS Capital Corp... pg. 109 Inc. Online pg. 70 Internal Revenue Service - Business Assistance Center pg. 16, 70 Libraries (various public & college)... pg. 50 Lycos Small Business Guide... pg. 70 Milepost Ventures pg. 110 National Association for Female Executives. pg. 59 National Association for the Self Employed.. pg. 60 National Association of Minority Women in Business.. pg. 60 National Association of Women Business Owners pg. 61, 70 National Business Association. pg. 61 National Business Incubation Association. pg. 62 National Chamber of Commerce for Women pg. 62 National Federation of Independent Businesses pg. 63 National Foundation for Women Business Owners. pg. 70 National Women's Business Council.. pg. 18, 71 New York Business Development Corp.. pg. 200 New York State Banking Department pg. 71 New York State Department of Labor pg. 136 New York State Empire Zones... pg. 143 New York State Energy Research & Development Authority. pg. 21 New York State Small Business Development Center... pg. 22 Online Women's Business Center pg. 71 Quicken.com - Small Business. pg. 71 Service Corps of Retired Executives pg. 29, 71 Seton Hill University s National Education Center for Women in Business. pg. 16 Small Business Advisor, The.. pg. 72 Small Business Exchange. pg. 72

GEOGRAPHIC INDEX Small Business Help Center... pg. 72 Small Business Journal, The.. pg. 73 Small Business News pg. 72 United States Department of Agriculture - Rural Development. pg. 145 United States Department of Commerce pg. 146 United States Department of Housing and Urban Development (HUD). pg. 147 United States Department of Labor - The Women's Bureau.. pg. 33 United States Government Printing Office pg. 81 United States House of Representatives - Small Business Committee pg. 33 United States Postal Service... pg. 34 United States Senate Committee on Small Business. pg. 34 United States Small Business Administration... pg. 73, 148 Womenbiz.gov... pg. 73 Women Business Owners Corporation Network. pg. 73 Women in Franchising. pg. 65 Women's Venture Fund, Inc... pg. 113 Yahoo! - Small Business Information. pg. 73 YWCA. pg. 41

INDEX Index Accord Corporation.. pg. 2 Alden State Bank... pg. 84 Allegany Community Development Services, Inc... pg. 212 Allegany County Office of Development. pg. 116 Allegany County Industrial Development Agency. pg. 156 American Business Women's Association... pg. 56, 68 American Women's Economic Development Corporation pg. 56 Amherst Industrial Development Agency pg. 156 Association of Black Women Entrepreneurs, Inc.. pg. 57 AWED, see American Women's Economic Development Corp. Bank of Akron pg. 84 Bank of Castile, The.... pg. 85 Bank of Cattaraugus. pg. 86 Bank of Holland. pg. 86 Batavia Development Corporation pg. 182 Bath National Bank pg. 87 BCF, see Business Consortium Fund/ Triad Capital Corp. BERC, see Buffalo Economic Renaissance Corporation Better Business Bureau/Fair Business Council.. pg. 57 Biztalk.. pg. 68 Black Business Association... pg. 58 Buffalo & Erie County Workforce Development Consortium. pg. 3 Buffalo Economic Renaissance Corporation.... pg. 183 Buffalo Niagara Partnership pg. 44 Buffalo Place Inc.. pg. 4 Buffalo Place Foundation, see Buffalo Place, Inc. Business Consortium Fund/ Triad Capital Corp.. pg. 106 BUSINESS CONSULTING... pg. 1 Business Council of New York State.. pg. 58 Business Lenders, Inc.. pg. 213 Business Owners Toolkit. pg. 68 Business Resource Center pg. 68 Business Women's Network. pg. 59 BWN, see Business Women's Network Canada-U.S. Trade Center, The. pg. 31 Canandaigua National Bank & Trust Co., The... pg. 87 Canisius College Center for Entrepreneurship. pg. 5 Canisius College Center for Professional Development. pg. 6 Capital Across America pg. 107 Capital Formation Group of Rochester L.P.. pg. 107 Cattaraugus County - Department of Economic Development, Planning & Tourism.. pg. 117 Cattaraugus County Bank.. pg. 88 Cattaraugus County Business Development Corp. pg. 191 Cattaraugus County Industrial Development Agency. pg. 157 Center for Entrepreneurial Leadership. pg. 7 Center for Industrial Effectiveness, The.. pg. 32 Center for Womens Business Research... pg. 59 Cephas Capital Partners, L.P.. pg. 108 CHAMBERS OF COMMERCE (various Counties).. pg. 43 Charter One Bank pg. 88 Chase Manhattan Bank pg. 89

INDEX Chautauqua County - Department of Economic Development & Industrial Development Agency. pg. 158 Cheektowaga Economic Development Corp.. pg. 192 Citibank. pg. 90 City of Buffalo Mayor s Office of Strategic Planning.. pg. 118 City of Corning Planning and Economic Development Department.. pg. 119 City of Niagara Falls - Department of Community Development pg. 120 City of North Tonawanda - Community Development Office.. pg. 122 City of Olean Department of Community Development. pg. 123 City of Rochester - Economic Development Department pg. 125 City of Rochester, Minority & Women Business Enterprise Program pg. 7 Clarence Industrial Development Agency.. pg. 160 COMIDA, see Monroe County Industrial Development Agency Committee on Small Business, see United States Senate Committee on Small Business Community Action of Wyoming County.. pg. 8 Community Action Organization of Erie County. pg. 8 Community and Resource Development Institute (CaRDI), see Cornell Cooperative Extension Community Bank, N.A.. pg. 91 Community Development Block Grant, see United States Department Housing & Urban Development Community Service Center, see New York State Department of Labor Concord Industrial Development Agency.. pg. 160 Consumer Information Center pg. 82 Cornell Cooperative Extension.. pg. 9 County of Orleans Industrial Development Agency.. pg. 161 CUSTAC, see The Canada / United States Trade Center DEVELOPMENT CORPORATIONS.... pg. 181 Early Stage Enterprises, L.P. pg. 108 ECIDA, see Erie County Industrial Development Agency Economic Development Administration, see United States Department of Commerce Economic Development Initiative, see United States Department Housing & Urban Development Economic Development Zone, see New York State Economic Development Zones Edward Lowe Foundation, The. pg. 72 EDZ, see New York State Economic Development Zones Empire National Leasing Inc... pg. 214 Empire State Certified Development Corporation.. pg. 193 Empire State Development.. pg. 69, 131 Empowerment Zone, see United States Department Housing & Urban Development ENTERWeb - The Enterprise Development Website.. pg. 69 Entrepreneur Magazine.. pg. 69 EntreWorld... pg. 69 Erie County - Division of Environmental Compliance Services.. pg. 11 Erie County - Division of Planning. pg. 12 Erie County - Office of Economic Development pg. 133 Erie County Industrial Development Agency pg. 162 Evans National Bank.... pg. 91 Everywoman Opportunity Center pg. 13, 69 Ex-Im Bank, see Export-Import Bank of the United States Export Assistance Center, see United States Department of Commerce Export-Import Bank of the United States.. pg. 134 Fairport Industrial Development Agency.. pg. 163 Fairport Savings & Loan Association. pg. 92 First Niagara Bank.. pg. 92

INDEX First State Bank pg. 93 First Tier Bank & Trust.. pg. 93 Fleet Bank.. pg. 94 GE Capital Small Business Finance Corp.. pg. 215 Genesee County Industrial Development Agency. pg. 164 Genesee Financial Corp... pg. 109 Genesee/Finger Lakes Regional Planning Council pg. 216 Geneva Business Improvement District.. pg. 217 GLOW Workforce Investment Board pg. 14 GOVERNMENT AGENCIES pg. 115 Government Printing Office, see U.S. Government Printing Office GPO, see U.S. Government Printing Office Grand Island Economic Development Alliance.. pg. 14 Greater Lockport Development Corp. pg. 194 Grenna Capital Corp... pg. 218 GS Capital Corp... pg. 109 Genesee Regional Bank.. pg. 94 Hamburg Industrial Development Agency & Development Corporation.. pg. 165 High Tech Rochester... pg. 14 Hornell Industrial Development Agency pg. 166 HSBC pg. 95 Ibero-American Investors Corp.. pg. 110 Inc. Online pg. 70 Industrial Land Development Corp., see Erie County Industrial Development Agency INDUSTRIAL DEVELOPMENT AGENCIES... pg. 155 Internal Revenue Service - Business Assistance Center pg. 16, 70 International Trade Administration, see United States Department of Commerce Jamestown Local Development Corp. pg. 195 Jamestown Savings Bank pg. 95 Job Development Authority, see Empire State Development KeyBank National Association.. pg. 96 Keystone Capital Corp... pg. 219 Lackawanna Community Development Corp.. pg. 199 Lakeshore Savings & Loan Association pg. 97 LIBRARIES (various public & college). pg. 49 Livingston County Industrial Development Agency pg. 167 Livingston County Office of Economic Development.. pg. 135 Lycos Small Business Guide. pg. 70 Lyons National Bank, The. pg. 97 M&T Bank pg. 98 M&T Business Bank.. pg. 99 Medina Savings & Loan Association. pg. 99 Milepost Ventures... pg. 110 Minority Business Development Administration, see United States Department of Commerce Monroe County Economic Development... pg. 135 Monroe County Industrial Development Agency pg. 168 Monroe County Industrial Development Corp. pg. 200 Monroe County One-Stop Career Center... pg. 15 NAFE, see National Association for Female Executives NAWBO, see National Association of Women Business Owners

INDEX National Association for Female Executives. pg. 59 National Association for the Self Employed.. pg. 60 National Association of Minority Women in Business.. pg. 60 National Association of Women Business Owners pg. 61, 70 National Bank of Geneva, The.. pg. 100 National Business Association. pg. 61 National Business Incubation Association. pg. 62 National Chamber of Commerce for Women pg. 62 National Federation of Independent Businesses pg. 63 National Foundation for Women Business Owners. pg. 70 National Fuel. pg. 18 National Women's Business Council... pg. 18, 71 NBIA, see National Business Incubation Association NCCC, see Niagara County Community College NCIDA, see Niagara County Industrial Development Agency New York Business Development Corp.. pg. 201 New York Power Authority. pg. 19 New York State Banking Department pg. 71 New York State Department of Labor pg. 136 New York State Emire Zones... pg. 143 New York State Electric and Gas Corp.. pg. 20 New York State Energy Research & Development Authority. pg. 21 New York State Small Business Development Centers.. pg. 22 NFWBO, see National Foundation Women's Business Owners Niagara County Community College Department of Corporate Training.. pg. 24 Niagara County Department of Planning, Development & Tourism. pg. 25 Niagara County Employment & Training Department pg. 25 Niagara County Industrial Development Agency. pg. 170 Niagara Falls City Development Corp... pg. 203 Niagara Mohawk Power Corporation pg. 26 NYBDC, see New York Business Development Corp. NYSDOL, see New York State Department of Labor NYSEG, see New York State Electric and Gas Corp. Office of Women's Business Ownership, The, see United States Small Business Administration Office of Small and Disadvantaged Business Utilization, see United States Department of Commerce Office of Urban Initiatives pg. 219 Online Women's Business Center pg. 71 Ontario County - Office of Economic Development & Industrial Development Agency... pg. 172 Ontario National Bank, The... pg. 100 OTHER LENDERS.... pg. 211 Pittsford Capital Group Inc.. pg. 111 PROFESSIONAL ASSOCIATIONS. pg. 55 PUBLICATIONS AND GUIDES. pg. 75 Quicken.com - Small Business. pg. 71 Rand Capital Corporation.. pg. 111 Real Lease.. pg. 220 REDEC, see Regional Economic Development and Energy Corp. Regional Development Corp., see Erie County Industrial Development Agency Regional Economic Development and Energy Corp.. pg. 204 RIT, see Rochester Institute of Technology Rochester Black Business Association... pg. 63 Rochester Community Savings Bank see Charter One

INDEX Rochester Economic Development Corporation see City of Rochester Economic Development Department Rochester Finger Lakes Regional Development Corp... pg. 220 Rochester Gas & Electric Corporation pg. 27 Rochester Institute of Technology - Center for Integrated Manufacturing Studies. pg. 28 Rochester Institute of Technology - College of Business. pg. 28 Rochester Women's Network. pg. 64 Rural Development Agency, see United States Department of Agriculture - Rural Development Rural Opportunities Enterprise Center pg. 221 Salamanca Industrial Development Agency.. pg. 174 Savannah Bank, N.A. pg. 101 Seneca Nation of Indians Economic Development Co.. pg. 207 SBA, see U.S. Small Business Association SBDC, see New York State Small Business Development Center SCORE, see Service Corps of Retired Executives Self Employment Program, The see New York State Department of Labor Service Corps of Retired Executives pg. 29, 71 Seton Hill University National Education Center for Women in Business..... pg. 16 Small Business Association, see U.S. Small Business Association Small Business Committee, see United States House of Representatives - Small Business Committee Small Business Development Center, see New York State Small Business Development Center Small Business Advisor pg. 72 Small Business Exchange pg. 72 Small Business Help Center... pg. 72 Small Business Journal... pg. 73 Small Business News pg. 72 SOHO Guidebook, see Business Owners Toolkit Southern Tier Enterprise Development Organization, see Southern Tier West Regional Planning & Development Board Southern Tier West Regional Planning & Development Board. pg. 222 STEDO, see Southern Tier West Regional Planning & Development Board Steuben County Industrial Development Agency. pg. 175 Steuben Trust Company. pg. 102 STRIVE for Women.. pg. 30 Summer Street Capital Partners LLC. pg. 112 TCIE, see Center for Industrial Effectiveness, The Three Rivers Development Corporation... pg. 207 Town of Lancaster Industrial Development Agency pg. 175 Town of Lockport Industrial Development Agency. pg. 176 Town of Orchard Park Local Development Corp... pg. 208 Town of Tonawanda Development Corp... pg. 208 TRADITIONAL LENDERS..... pg. 83 Triad Capital Corporation, see Business Consortium Fund/ Triad Capital Corp. United States Department of Agriculture - Rural Development pg. 145 United States Department of Commerce.. pg. 146 United States Department of Housing & Urban Development... pg. 147 United States Department of Labor - The Women's Bureau.. pg. 33 United States House of Representatives - Small Business Committee pg. 33 United States Postal Service - Postal Business Center. pg. 34 United States Senate Committee on Small Business pg. 34 United States Small Business Administration.. pg. 73, 148

INDEX Upstate National Bank, The pg. 103 Upstate New York Regional Minority Purchasing Council, Inc..... pg. 35 Urban League of Rochester, N.Y- Minority & Women's Business Development Division. pg. 35 US Government Printing Office.. pg. 81 VENTURE CAPITAL SOURCES..... pg. 105 Verizon Communications.. pg. 37 Village of Gowanda.. pg. 153 Village of Lancaster CDC... pg. 15 Wayne County Industrial Development Agency pg. 176 WBOC, see Women Business Owners Corporation Network WEBSITES. pg. 67 West Seneca Development Corp.. pg. 210 Western New York Regional Education Center for Economic Development pg. 37 Western New York Technology Development Center, Inc... pg. 38 Western New York Venture Association pg. 39 Western Region Corporation.. pg. 226 Wheatfield Economic Development Committee pg. 39 Women Business Owners Corporation Network pg. 73 Women in Franchising. pg. 65 Womenbiz.gov. pg. 73 Women's Bureau, The, see United States Department of Labor - The Women's Bureau Women s Council of Greater Rochester... pg. 64 Women's Venture Fund, Inc... pg. 113 Worker Ownership Resource Center. pg. 227 Workforce Development System, see Buffalo & Erie County Workforce Development Consortium World Trade Center Buffalo-Niagara. pg. 40 Wyoming County Bank pg. 103 Wyoming County Industrial Development Agency.. pg. 179 Yahoo! - Small Business Information. pg. 73 Yates County Industrial Development Agency. pg. 180 YWCA... pg. 41

FREQUENTLY ASKED QUESTIONS Frequently Asked Questions Below are questions frequently asked by entrepreneurs starting a new business venture or seeking access to a variety of resources. The answers to these questions will point you to resources in this directory where help is available. Q: Is a business plan necessary, and how do I write one? A: A business plan is necessary. You need a narrative describing your business, your marketing efforts, your competition, your ability to manage, your experience and financial projections for three years, plus a cash flow projection and your personal balance sheet demonstrating the worth of the business. There are many resources available to aid in writing a business plan. New York Small Business Development Centers, Service Corps of Retired Executives and the United States Small Business Administration can provide guidance. Also, online resources are a great tool in preparing a business plan. Many websites provide sample business plans, outlines of business plans and business plan templates you can download. Check Yahoo!, Quicken.com, and the Business Resource Center among others. Resources available: See Business Consulting (Page 1) Q: What are the advantages of being a certified women-owned business, and how do I get certified? A: The advantage to being a certified women-owned business is to ensure equal opportunity in terms of the government procurement market. In order to be eligible, your business must be at least 51% owned by a woman who can demonstrate managerial and operational control over a business which has proven to be real, substantial and continuing. Generally, the business must be in operation for one year prior to the date of application. The United States Small Business Administration certifies 8(a) or socially and economically disadvantaged businesses at the national level. In New York State, Empire State Development certifies women-owned businesses. Resources available: See Business Consulting (Page 1) Q: How and where can I get small business loans? A: There are various resources, traditional and non-traditional, available that offer loans to small businesses. Refer to the Lending Resources portion of the directory on page 81. The most important factor in obtaining a loan is proving your ability to pay back funds. Lenders will analyze how much you want, whether you are profitable enough or have enough cash flow to service the requested debt, whether you have enough collateral to cover the loan, and whether your company has a reasonable balance between equity and debt. A sound business plan and understanding of the process are your greatest tools in obtaining financing. Resources available: See Lending Sources (Page 83)

FREQUENTLY ASKED QUESTIONS Q: How much money do I need to get started? A: Again, this answer depends on what type of business venture you are starting. A service business will require much less capital investment than a manufacturing firm. You will need to consider building, equipment, and operating expenses. One of the leading causes of business failure is insufficient start-up capital. Again, developing a business plan with guidance from New York Small Business Development Centers, Service Corps of Retired Executives, and United States Small Business Administration will help determine exact costs. Resources available: See Business Consulting (Page 1) Q: What are the alternatives in financing a business? A: Committing your own funds is often the first financing step. It is the best indicator of how serious you are about your business. However, outside of traditional bank financing, there are various resources available. Consult the Venture Capital, Government Agencies, Industrial Development Agencies, Development Corporations, and Other Lenders sections in this directory for listings of financing programs. Resources available: See Non-Traditional Lenders (Page 105) Q: What form of business ownership is right for me? A: Each form, sole proprietorship, partnership, or corporation, has its advantages and disadvantages. Your choice should depend on your circumstances, including your financial condition, the line of business you are entering, the number of employees, the risk involved, and your tax situation. Again, consulting with New York Small Business Development Centers, Service Corps of Retired Executives, United States Small Business Administration, or other organizations in the Business Consulting section of this directory, can help you determine which options are best for your situation. Resources available: See Business Consulting (Page 1) Q: What kind of taxes will I have to pay? A: Once again, it depends on the situation. The Internal Revenue Service - Business Assistance Center is the best place to gather information in regard to taxes. See pages 16 and 70 for more information on the IRS. Q: What types of licenses and registrations do I need for my business? A: It depends on what type of business you are starting. There are various federal, state and local licenses and registrations necessary depending on the structure and the purpose of your business venture. To find help consult the New York Small Business Development Centers, Service Corps of Retired Executives, United States Small Business Administration, and the Internal Revenue Service - Business Assistance Center. Resources available: See Business Consulting (Page 1)