SU Qiang Professor PhD Advisor Department: Department of Management Science and Engineering Email: suq@tongji.edu.cn Office Phone: +86-21-65981443 --------------------------------------------------------------------------------------------------------------------------------- EDUCATION BACKGROUND 2000: Post Doctoral Research, Tsinghua University 1997: Ph.D. in Engineering, Xi'an Jiaotong University 1994: M.Eng. in Engineering, Xi'an Jiaotong University 1991: B.Eng. in Engineering, Xi'an Jiaotong University RESEARCH FIELD & TEACHING INTERESTS Quality Management Optimization of Production and Service Systems Computer-assisted Management and Decision-making Technique WORK EXPERIENCE Teaching Positions 2010-Now: Professor, School of Economics and Management, Tongji University 2009-Now, Research Fellow, Health Care Services Management Research Center, Tsinghua University 2004-2010: Associate Professor, Department of Industrial Engineering and Logistic Engineering, Shanghai Jiao Tong University 2002-2004: Senior Research Associate, Department of Industrial and Manufacturing Systems Engineering, Florida International University 2000-2002: Postdoctoral Researcher, Department of Industrial and Manufacturing Systems Engineering, Florida International University 1999.10-1999.12: Visiting Scholar, Department of Mechanical Engineering, Hong Kong University of Science & Technology 1998-2000: Post Doctor, Department of Management Science and Engineering, Tsinghua University
Consulting Activities and Management Activities 2008.12: Business Process Reengineering, Executive Officers of Shanghai Urban Transportation Bureau 2008.10: Service Quality Management, CIO of Branches of China Construction Bank, Tsinghua University School of Economics and Management 2008.07: Project Management, Project Managers in New Energy Department of Shanghai Electric (Group) Corporation 2007.06: Project Management, Technical Staff in New Energy Department of Shanghai Electric (Group) Corporation 2007.04: Quality Cost Management, Quality Managers in SAIC Motor Corporation 2007.02: Quality Cost Management, CEOs and Chief Engineers in SAIC Motor Corporation International Experience 2007, 2009, 2011: Academic Exchange, National Natural Science Foundation of Korea and Korean Association of Quality 2011.04: Academic Visits, Case Western Reserve University, Harvard University, Massachusetts Institute of Technology 2008.07: Academic Exchange, The University of Melbourne 2006.11: Academic Exchange, Tokyo Institute of Technology 2000.5-2004.6: Overseas Study, Florida International University U.S.A 1999.10-1999.12: Visiting Scholar, Department of Mechanical Engineering, Hong Kong University of Science & Technology RESEARCH Sponsored Research Projects Director, Study on Web-based Service Operating Maintenance and Improvement (supported by Major Program of National Natural Science Foundation of China, )01/2011-12/2014 Director, Research on Quality Forecast and Control Methods for Complicated Electromechanical Products (support by General Program of National Natural Science Foundation of China)01/2011-12/2013 Director, Research on Corporate and District Energy Management Optimizing System ( supported by Science and Technology Commission of Shanghai Municipality, Technological Innovation Action Plan) 09/2009-08/2011 Director, Research on Health Care Service Quality Engineering Methods and Its Key Technologies Based on Clinical Pathway (supported by National Natural Science Foundation of China)01/2007-12/2009
Director, Research on Design and Implementation of Management Standardization based on BOM (supported by Nuctech Company Limited Project stage Ⅱ)09/2008-08/2009: Director, Study on Seating Amenity and Improved Technology (supported by Lear Corporation (Shanghai) Ltd) 04/2007-06/2008 Director, Research on Seating Amenity (supported by Lear Corporation (Shanghai) Ltd) 03/2007-08/2007 Director, Study on Management Model for Corporate Logistic (funded by cooperate project with Tokyo Institute of Technology) 04/2006-12/2006 Director, Research on the Current Situation of Technology Standards and Intellectual Property Rights (supported by Tsinghua University entrusted project) 03/2006-06/2006: Director, Research on Quality Cost Management Model for SAIC Motor Corporation (supported by SAIC Motor Education Fund) 07/2006-07/2007 Participator, Research on Policies and Management for Sustainable Development of Population and Economic Society (supported by Xi'an Jiaotong University 985 Project) 01/2006-12/2008 Participator, Study on Community Health Care Management Information System and Its Key Technologies (supported by National Natural Science Foundation of China) 01/2005-12/2007 Participator, Planning and Implementation of Appointed Outpatients Queuing System (supported by Shanghai 7th People s Hospital)10/2005-08/2007 Director, Demand Analyses for BOM (supported by Nuctech Company Limited Project stage Ⅰ)04/2006-08/2006 Participator, Planning of Hospital Management System Digitalization (supported by Shanghai 7th People s Hospital) 01/2005-08/2005 Director, Research on Key Technologies of Design for Assembly, Processing and Integrated Manufacturing Optimization (sponsored by the Scientific Research Foundation for the Returned Overseas Chinese Scholars, State Education Ministry)08/2005-12/2007 Director, Design of Quality Management System for Virtue Organizations (supported by China Postdoctoral Science Foundation, 24th)01/1999-12/1999 Director, Research on Optimization for Assembly-oriented Products Design (supported by cooperate project with The Hong Kong University of Science & Technology)10/1999-12/1999 Selected Publications Papers Jinghua Shi, Oguzhan Alagoz, Qiang Su and Sam Lubner. Cost-effectiveness of adjuvant FOLFOX chemotherapy for patients with stage II colon cancer, Journal of Clinical Oncology, submitted
Jinghua Shi, Oguzhan Alagoz, Fatih Safa Erenay, Qiang Su. A Survey of Optimization Models on Cancer Chemotherapy Treatment Planning, Annals of Operations Research, in press Qiang Su, Jinghua Shi, Ping Gu, Gang Huang, Yan Zhu. An algorithm designed for improving diagnostic accuracy by setting multi-cutoff values of multiple tumor markers. Expert Systems with Applications, 2012, 39(5), 5784-5791 Shijin Wang, Zhao Huang, Jiazhen Huo, Qiang Su. Bullwhip Effect Model and Analysis of a Supplementary Product in Supply Chains. 2011 International Conference on Service Systems and Service Management, June 25-27, 2011, Tianjin, China Junhua Sun, Qiang Su, Jiazhen Huo. Influence of Three Kinds of Service Quality on Customer Satisfaction. 2011 International Conference on Service Systems and Service Management, June 25-27, 2011, Tianjin, China. Jinghua Shi, Qiang Su, etc., An Intelligent Decision Support Algorithm for Diagnosis of Colorectal Cancer through Serum Tumor Markers. Computer Methods and Programs in Biomedicine, 100(2010):97-107 Yaowu Liu, Zhangyong Hu, Qiang Su and Jiazhen Huo. Energy Saving of Elevator Group Control based on Dynamic Zoning Strategy with Interfloor Traffic. 2010 International Conference on Information Management, Innovation Management and Industrial Engineering, Vol.3, 328-333 Zhangyong Hu, Yaowu Liu, Qiang Su and Jiazhen Huo. A Multi-Objective Genetic Algorithm Designed for Energy Saving of the Elevator System with Complete Information. IEEE Energy Conference 2010, 126-130 Jinghua Shi, Qiang Su, Guotong Zhang. Hidden Impact of Clinical Pathway on Patient Satisfaction - A Controlled Trial in Elective Cesarean Section. 2010 International Conference on Service Systems and Service Management, 1068-1073 Zhangyong Hu, Qiang Su, et al., Study on the Scheduling Problem of Powder Painting Production A case study. Advanced Materials Research, Vols.97-101, 2010, pp 2459-2464. Qiang Su, Xiaoyun Yao, et al., Hospital Registration Process Reengineering Using Simulation Method, Journal of Healthcare Engineering, 2010, 1(1): 67-82 Qiang Su, Shengjie Lai. 3D geometric constraint analysis and its application on the spatial assembly sequence planning. International Journal of Production Research, 48(5):1395-1414 MAR 1 2010 Qiang Su, Lei Liu, Daniel E. Whitney. A systematic study on prediction model for operator induced assembly defect based on assembly complexity factors. IEEE Transactions on Systems, Man, and Cybernetics, Part A: Systems & Humans, 2010, 40(1): 107-120 Qiang Su, Shengjie Lai. Geometric computation based assembly sequencing and evaluating in terms of assembly angle, direction, reorientation, and stability.
Computer-Aided Design, 2009, 41(7): 479-489 Qiang Su, Jinghua Shi, Shengjie Lai, Study on the Trade-off Relationship within Quality Costs A Case Study. Total Quality Management & Business Excellence, 2009, 20(12): 1395-1405 Qiang Su, Lei Liu, Shengjie Lai. Measuring the assembly quality from the operator mistake view: A case study. Assembly Automation, 2009,29(4):332-340 Qiang Su,A Hierarchical Approach on the Assembly Sequence Planning and the Optimal Sequences Analyzing, Robotics and Computer-Integrated Manufacturing, 2009, 25 (1), 224-234 Qiang Su, Jinghua Shi, Shengjie Lai, The power of balance. Quality Progress, Feb. 2009, 32-37 Qiang Su, Jing-hua Shi and Sheng-jie Lai, Study on supply chain management of Chinese firms from the institutional view, International Journal of Production Economics, Oct. 2008, 115(2): 362-373 Jinghua Shi, Qiang Su, Zhongsheng Zhao. Critical Factors for the Effectiveness of Clinical Pathway in Improving Care Outcomes. 2008 International Conference on Service Systems and Service Management, 30 June 2 July, 2008 Page(s): 110-115 Shi, Jing-hua; Su, Qiang; Evaluation of Hotel Service Quality Based on Customer Satisfaction, 2007 International Conference on Service Systems and Service Management, 9-11 June 2007 Page(s):1 5 Qiang SU. Applying case based reasoning in assembly sequence planning, International Journal of Production Research, 45 (1): 29-47 JAN 1 2007 Qiang SU. Computer Aided Geometric Feasible Assembly Sequence Planning and Optimizing,International Journal of Advanced Manufacturing Technology, 33 (1-2): 48-58 2007. Qiang Su, Xiaoyun Yao. Simulation and Optimization of the Hospital Registration Process Using MedModel. 2006 IEEE International Conference on Service Operations and Logistics, and Informatics, June 21-23, 2006, Shanghai, China, 102-106 QI Jianhua, JIANG Zhibin, ZHANG Guotong, MIAO Rui, and Qiang Su. A Surgical Management Information System Driven by Workflow. 2006 IEEE International Conference on Service Operations and Logistics, and Informatics, June 21-23, 2006, Shanghai, China, 1014-1018 Xiaoyun Yao, Xuan Li, Qiang Su. Study on the Customer Relationship Management and its Application in Chinese Hospital, The Second IEEE International Conference on Services Systems and Services Management (ICSSSM05), 2005, 188-192 Qiang Su, and Shana Shiang-Fong Smith. An Integrated Framework for Assembly-Oriented Product Design and Optimization. Journal of Industrial Technology, Vol19-2, March 2003
Qiang Su, Jian Chen, Shih-Ming Lee. Quality management system's design for virtual organizations. E-Journal of Organizational Virtualness, 3(5), 2002, 65-79 PROFESSIONAL SERVICES Professional Societies Committee member of International Journal of Six Sigma & Competitive Advantage, 2007-2010 Committee member of China Association for Quality Academic & Research Committee, 2008-present Senior Member of Institute of Electrical and Electronics Engineers, IEEE Senior Member of American Society for Quality Senior Member of China Association for Quality Member of Production and Operations Management Society LANGUAGES Chinese (mother tongue) English (excellent)