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Solutions for Enterprise Customers Data, Voice, Security MegaPath offers services and products designed specifically for small, medium and enterprise businesses. With MegaPath, you get connectivity and voice solutions that meet your business specific needs and a secure nationwide network that you can trust. As a leading provider of cloud communications services, MegaPath empowers businesses to easily and securely communicate between their headquarters, employees and business partners. We can combine our comprehensive portfolio of voice, unified communications, Internet connectivity, and hosted IT services to deliver custom engineered solutions that fit your business perfectly. Project management, around-the-clock security and network monitoring, continuous device management, and comprehensive reporting are just a few of the things that set MegaPath apart from other providers. MegaPath offers a variety of options for businesses from temporary remote worker solutions to DSL and wireless network backup options. Product Whitepaper: Enterprise Solutions 2
Enterprise Solutions Include: Business Continuity/Disaster Recovery Whether a natural disaster or an errant backhoe causes the problem, your business can t afford to stop because your employees can t get to work or your facilities can t communicate. MegaPath offers a variety of options for businesses from temporary remote workers solutions to DSL and wireless network backup options. In the event of a business disruption, MegaPath Business Continuity SSL service provides your entire workforce with secure remote access to the enterprise network and information systems. When disaster strikes, MegaPath s Business Continuity SSL service instantly scales, delivering enough capacity to handle instantaneous peak usage at the moment you need it. With the MegaPath Business Continuity SSL service, there is no need to distribute company-issued laptops, and there is no software to permanently install and maintain. Users connect through the Internet from any Web browser; they use their corporate usernames and passwords for full access to any resources on the corporate LAN. The MegaPath Business Continuity SSL service is fully managed, so you don t have to worry about incurring equipment charges or needing additional IT resources. We proactively monitor the service 24 / 7 / 365 to ensure that it is always ready and available in the event of a business disruption. In addition, our as seen pricing model means you only have to pay for those who use the service. The MegaPath Business Continuity SSL service is available as a stand-alone product or as a complement to existing access services. It can be combined with our complete suite of managed security services to create a robust, reliable enterprise-wide solution. Networking MegaPath delivers tailored services that address the private networking needs of multiple offices and the remote access needs of your widely distributed workforce. As a leading provider of secure access and managed network solutions, MegaPath combines VPN and security technologies with unmatched design, deployment, monitoring, management, reporting, and support capabilities. We reduce the cost and complexity of securely connecting geographically distributed organizations and workers by serving as a single source of contact while managing every aspect of the process, so you don t have to. MPLS Networking MPLS Site-to-Site VPN Solutions By taking advantage of the widespread availability of broadband access services and MegaPath s Private Networking solutions, you can provide secure high-speed connectivity to all of your locations and remote users. Multi-Protocol Label Switching (MPLS) VPN service from MegaPath is a cost-effective solution that enables you to consolidate all of your business applications onto a single private network; its Quality of Service (QoS) and built-in security capabilities are designed to promote availability and productivity, and protect your network resources from malicious traffic. A MegaPath MPLS Site-to- Site VPN is well-suited for dynamic, challenging network environments because MPLS acts as the smart traffic engineer, controlling at the packet level; troublesome, bandwidth-hogging applications are no match for the agile MPLS solution from MegaPath. MPLS blends the performance and privacy of legacy WAN technologies such as frame relay with the flexibility and cost advantages of Internet-based networks such as IPSec VPNs. MegaPath access services including private DSL, cable, Ethernet, wireless, T1, and DS3 technologies solve the best fit and lowest cost connectivity issues your organization faces as you work to provide fast and reliable connectivity at all your sites. Product Whitepaper: Enterprise Solutions 3
Managed SSL VPN Security administrators need a proven, integrated SSL-based secure access solution that can be rolled out rapidly and managed with ease. In two weeks significantly less time than it would take to build an infrastructure solution MegaPath Managed SSL VPN services can be fully integrated into your network environment, with complete monitoring and detailed reporting to help with regulatory compliance. MegaPath s Managed SSL VPN services eliminate the need for organizations to buy or manage a remote access system. Our experienced team of experts performs the initial implementation and the day-to-day system monitoring and management. This keeps support costs to a minimum and leads to a low total cost of ownership (TCO). Retail Access SSL With MegaPath Retail Site SSL, retailers can easily, securely, cost-effectively, and remotely manage operations. This service provides a secure connection from any Web browser to your systems, allowing you to quickly access point of sale (POS) solutions and back office PCs, as well as perform routine application maintenance and troubleshooting. For retail customers with multiple locations, you can access all store systems remotely from a central site. Leveraging industry-leading SSL VPN technology, MegaPath Retail Site SSL provides you with secure remote access to approved applications at your retail site(s). This means that only approved users as determined by you or your system administrator gain access to site applications. For example, a franchisee would only be able to access applications from her stores, not those owned by other franchisees, even if they are all on the same corporate network. For the highest levels of security, MegaPath Retail Site SSL provides strong authentication to help ensure only approved users gain access to these applications. Compliance Services: MegaPath s Compliance services are designed to solve the tough issues of log, vulnerability, and security information management. Our Compliance services can help companies meet numerous regulatory needs, including FFIEC/NCUA, HIPAA/ HITECH, GLBA, and SOX. Managed Logging is a cloud-based offering that securely collects, analyzes, reports, and stores log data from MegaPathprovided or customer-owned security devices, network infrastructure, and host systems. This service uses an agentless approach to log collection that is rapidly deployable and scalable in all customer environments. The MegaPath Vulnerability Scanning Service provides Web-based network scanning tools for unlimited internal and external scanning by your security team. The service provides detailed scan reports and priorities on identified vulnerabilities that can be remediated by the customer or MegaPath. Security Information Management is included at no additional cost with the purchase of the Managed Logging or Vulnerable Scanning services. Our security portal provides case management, workflow, and reporting of log and vulnerability issues. The Security Information Management functionality provided by the MegaPath portal is a key element to maintaining effective security controls and demonstrating compliance with regulations and standards. - - File Integrity Monitoring allows customers with Windows -based POS systems or other Windows servers to track both user access and changes to critical system files, including the Windows registry. The service is based on the Windows internal object auditing function, which can be implemented at the file or folder level to provide near real-time monitoring of any file access activity or changes. This functionality is an option for the MegaPath Managed Logging service. Product Whitepaper: Enterprise Solutions 4
Remote Worker Solutions: With MegaPath s variety of access technologies, hosted voice options, and robust SSL platform, temporary or permanent remote worker solutions are simple and affordable. Security: MegaPath s Managed Security Services can help secure your network with Advanced Firewall, Intrusion Detection, Anti-virus, Anti-malware, Web Filtering and Anti-spam. Our Unified Threat Management (UTM) approach ensures that your network is secure and your business protected. MegaPath monitors security threats 24 / 7 / 365 and responds to incidents immediately with fully staffed Security Operations Centers around the country. All UTM services can be fully implemented in the cloud, on the customer s premises, or in a hybrid configuration to deliver unprecedented, defense-in-depth security. Voice: When delivered over a MegaPath-provided circuit, MegaPath s voice services prioritize voice calls over other data for true Quality of Service (QoS) and crystal clear call quality and reliability. MegaPath offers both a hosted and integrated solution. Hosted Voice is ideal for customers who do not want to manage a PBX. Customers do not have to buy, lease, or maintain a phone system; they do not incur charges to move/add/delete users. With Hosted Voice, customers can take advantage of advanced calling features for remote workers such as remote office, find me/follow me, simultaneous ring and voicemail as email and increase worker productivity. All management is done via a Web-based customer portal. For customers with an existing phone system, Integrated Voice combines voice and data over the same circuit. Customers save up to 45% over traditional phone systems, as well as another 20% through more efficient management of the circuit. Both Hosted and Integrated voice show substantial savings over traditional phone service. With MegaPath, customers get Quality of Service ensuring clear call quality and reliability. Access: MegaPath provides businesses with a range of connectivity options including: Ethernet, DSL, T1, DS3, cable, and wireless. Customers can mix network access types for distribution centers, branch offices, and remote workers. MegaPath provides industry-leading SLAs with every service, as well as a 30-day customer satisfaction guarantee from the moment a circuit is installed. Ethernet solutions are perfect for enterprise customers who demand the reliability of a T1 and the bandwidth of an Ethernet connection. Ethernet provides almost 50% more bandwidth for the same price as a T1. MegaPath will have the largest footprint of Ethernet in the country in 2012. DSL and T1. MegaPath T1 services offer speeds up to 12.0 Mbps. MegaPath s Proactive Monitoring helps ensure your network health receives the highest level of attention from MegaPath s Network Operations Center. If we detect a network issue, we automatically notify you and create a trouble ticket to ensure fast resolution. DS3: Based on a Tier 1 all-optical IP backbone network, this solution delivers the reliable, bottleneck-free Internet access required by the most demanding users. In addition at speeds of 45 Mbps and up MegaPath s DS3/OCx solution offers burstable bandwidth for customers who want to ensure cost-effective connectivity during peak usage intervals. Cable: MegaPath s Cable Broadband Access service provides businesses with an always-on, high-speed data connection to the Internet. Cable broadband access is typically asymmetric, where the download speed is faster than the upload speed. Wireless: Wireless Broadband is an emerging technology for remote sites to access the Internet and VPNs. It allows customer locations that would otherwise require a costly T1 to be serviced with a more cost-effective, high-speed solution. - Product Whitepaper: Enterprise Solutions 5
Enterprise Solutions by Industry Type Solutions for Insurance and Financial MegaPath s Managed Services solutions allow insurance and financial services companies to leverage technological advances in communications and applications to gain a strategic advantage. Solutions Feature Fast information retrieval Stay in touch with clients Secure information transport Collaboration support Benefit Connect all of your locations via the same network, enabling real-time data sharing between locations. Store, access, and distribute client information while facilitating government regulation compliance. Firms are under increasing pressure to be responsive around the clock, both inside and outside the office. Insurance and financial professionals need secure, real-time access to client information, reference materials, and communication tools at work, at home, and on the road. The need to protect proprietary company information and confidential client records is essential and is driven by legislation and regulation requirements. Insurance and financial professionals need the ability to apply security to their communications infrastructure safeguarding sensitive information and protecting valuable business assets. Insurance and financial professionals need the ability to interact quickly and efficiently with clients, business partners, subject matter experts, and other associates. To facilitate this collaboration, firms require support for advanced communication applications such as videoconferencing, unified communications, and other collaboration tools. Product Whitepaper: Enterprise Solutions 6
Solutions for Restaurant and Retail MegaPath offers compliance services including log management and vulnerability scanning capabilities. MegaPath offers a full range of business services designed for retailers, including nationwide Business-class Broadband, Private Networking, Managed Security, Managed WiFi, as well as Voice over IP and additional Cloud services. Learn more about MegaPath solutions for Restaurant and Retail: http://www.megapath.com/solutions/industry/restaurant-retail/ The MegaPath Retail Network solution supports data communications for key retail applications including point-of-sale, backoffice systems, training, and digital video surveillance. In addition, MegaPath enables retailers to combine their voice and data lines over one high-speed connection with the MegaPath Hosted Voice and Integrated Voice services. MegaPath also provides a comprehensive suite of security services including Managed Firewall, Intrusion Prevention, and Vulnerability Scanning. This portfolio of network and security capabilities enables MegaPath to custom design flexible IP VPN solutions tailored to meet our retail customers exact requirements. Solutions Feature Private Networking Managed Security Services Mobility Solutions Managed WiFi Benefit With MegaPath, you can consolidate business applications and securely connect locations and headquarters on a single, private network. Mix and match access types based on your location needs and your budget. MegaPath serves as your single source of contact and manages every aspect of the process, so you don't have to. MegaPath offers managed network services that address the network security needs of multiple stores, regional offices, headquarters and the remote access needs of a widely distributed workforce. MegaPath also offers Managed Security Services that deliver a comprehensive, multi-layer unified threat management platform to detect, block, log, and prevent cyber-attacks. Give regional store managers and other road warriors the freedom to make and receive calls, IM, SMS Text, Screen Share and more using their Business VoIP number on any device including their PC softphone and smartphone. Employees can also gain secure access to email, data, and network resources, regardless of their location or the device in use. Free WiFi keeps customers on site longer and builds brand loyalty. Deploy a private wireless network for employees and enable them to roam the store while using their hand-held point-of-sale devices to serve customers. Managed WiFi is a fully managed, turnkey service. MegaPath designs the network, provides the access points, manages the service remotely and provides customer support so you don t have to. Product Whitepaper: Enterprise Solutions 7
Solutions Feature Hosted Voice and Unified Communications Managed Failover Service Enterprise Shared Voice Business-class Internet Cloud Services One Provider, Many Business Services Benefit Enable store staff to take calls from the retail floor and empower office staff to get more done using powerful features not available with traditional phone systems, including Instant Messaging, SMS Text, Screen Share and more. Gain a resilient, continuous connection to access your data, support your applications, process your transactions, and serve your customers in the event your primary Internet connection is interrupted. With MegaPath Enterprise Shared Voice, the VoIP solution for multi-site businesses, you can access and share cloud-provisioned concurrent call capacity and calling plans across all business locations, regardless of the voice technology in use. MegaPath is a leading nationwide provider of business-class Internet connectivity solutions. With MegaPath, you can select the service that s best suited for each store location, and manage one bill and one point of contact. Affordable connectivity services include Ethernet, DSL, T1, DS3, Cable, and Wireless. Minimize on-premises infrastructure with MegaPath Cloud Services. Cloud Hosting, Data Backup, Hosted Email (Microsoft Exchange) and Hosted Collaboration (Microsoft SharePoint) help businesses reduce costs, scale as they grow, and offload the maintenance burden. When you consolidate business services with a single provider, you reduce vendor management overhead. MegaPath offers offer a service portfolio that includes a full range of business broadband, private networking, voice, security, and cloud services. Simplify your world, get 24/7/365 support, and pay one bill across all of your locations. Plus, self-service account management is always just one click away. The MegaPath Customer Portal makes it easy to manage your services, pay your bill, and obtain support online. Product Whitepaper: Enterprise Solutions 8
Solutions for Healthcare MegaPath offers an array of innovative products designed to meet the healthcare industry s regulatory and security concerns that are compounded by escalating security needs. Managed Security Services can relieve much of the compliance burden while reducing CAPEX requirements and freeing up resources. Solutions Feature Managed Security Services Process Monitoring Security Information Management Benefit Assist meeting HIPAA standards. Incorporate comprehensive unified threat management (UTM) Continuously assess new threats and vulnerabilities with Managed Logging using real-time review, File Integrity Monitoring, and Vulnerability Scanning to evaluate the effectiveness of existing security controls. Portal-based security information management platform that allows organizations to track remediation activities, correlate and report on suspicious activities and produce audit reports to demonstrate due diligence in running an effective information security program. A single source for your business communications. MegaPath is a leading cloud communications company that empowers businesses to easily and securely communicate between their headquarters, employees and business partners. The company offers a comprehensive portfolio of voice, unified communications, hosted IT, Internet connectivity and secure data networking services that increase productivity and customer satisfaction, while lowering costs. By working with MegaPath as your single source for cloud communications and managed business services, you avoid the difficulties and cost of managing multiple vendors and invoices. Our knowledgeable technical experts respond quickly and efficiently 24/7/365. MegaPath takes security seriously with options to achieve your compliance needs, including Unified Threat Management, and Private Networking options. With MegaPath you can get a customized solution to meet all of your communications needs. Product Whitepaper: Enterprise Solutions 9