BSBSMB412 Introduce cloud computing into business operations



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BSBSMB412 Introduce cloud computing into business operations Release: 2

BSBSMB412 Introduce cloud computing into business operations Modification History Release Release 2 Comments This version released with BSB Business Services Training Package Version 2.0. Version created to clarify intent of unit Release 1 This version first released with BSB Business Services Training Package Training Package Version 1.0. Application This unit describes the skills and knowledge required to understand the fundamentals of internet computing and cloud services. It involves undertaking a basic review of business computing needs and identifying options for introducing cloud computing services into a small business or work area in an organisation. It applies to individuals who use problem-solving skills and take responsibility for adopting and promoting approaches to improve business operations. No licensing, legislative or certification requirements apply to this unit at the time of publication. Unit Sector Management and Leadership Small and Micro Business Approved Page 2 of 5

Elements and Performance Criteria ELEMENT Elements describe the essential outcomes. 1. Review computing needs in the business 2. Investigate cloud computing services to meet business needs 3. Develop a plan to introduce cloud computing 4. Support implementation of the plan PERFORMANCE CRITERIA Performance criteria describe the performance needed to demonstrate achievement of the element. 1.1 Review current computing resources and use, and document according to business requirements 1.2 Identify and discuss future computing needs and potential improvements to business operations with relevant people 1.3 Collate information collected in review, and summarise business computing needs 2.1 Research fundamentals of cloud computing, types of services offered, and their costs 2.2 Seek assistance from specialist advisors as required, to determine relevant cloud computing services 2.3 Undertake basic cost-benefit analysis for introducing cloud computing 2.4 Identify potential opportunities and risks associated with introducing cloud computing 2.5 Prepare a business case for implementing cloud computing services or other required changes, and seek approval where required 3.1 Prioritise introduction of cloud computing, including short-term and longer-term goals 3.2 Prepare a budget catering for short and long-term priorities, following business format and requirements 3.3 Independently or through services of a specialist advisor, outline steps and activities required to introduce cloud computing into the business 4.1 Communicate and promote key features of the plan to others 4.2 Organise training and coaching to maximise cloud computing potential 4.3 Encourage and support individuals and work groups to become more efficient using cloud computing Approved Page 3 of 5

Foundation Skills This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance. Skill Performance Criteria Description Learning 4.2 Actively reinforces workplace learning by encouraging personnel to expand their computing knowledge Reading 1.1, 2.1 Organises, evaluates and critiques information from a wide variety of textual material Writing 1.1, 1.3, 2.5, 3.2, 3.3, 4.1 Develops material for a specific audience using clear language and workplace conventions to convey explicit information, requirements and recommendations Numeracy 2.1, 2.3, 3.2 Analyses numerical information to plan business budgets and analyse and compare IT data Oral communication Navigate the world of work Interact with others Get the work done 1.2, 2.5, 4.1 Uses appropriate, detailed and clear language to address key personnel and disseminate information Uses listening and questioning skills to confirm understanding of requirements 1.1, 1.3, 3.2 Appreciates implications of legal and regulatory responsibilities related to own work Adheres to organisational policies and procedures and considers own role for its contribution to broader workplace goals 1.2, 2.2, 3.3, 4.3 Collaborates with others to achieve joint outcomes, playing an active role in facilitating effective group interaction, influencing direction and taking a leadership role on occasion May seek expert guidance of others in specific areas 1.2, 1.3, 2.1, 2.2, 2.4, 2.5, 3.1 Applies formal processes when planning more complex/unfamiliar tasks and producing plans with logically sequenced steps Applies problem-solving processes when tackling an unfamiliar problem, breaking complex issues into manageable parts and identifying and evaluating several options for action Uses both formal and informal processes to monitor implementation of solutions and reflect on outcomes for future improvements Reflects on ways digital systems and tools are used, or could be used, to achieve work goals, and begins to recognise strategic and operational applications Approved Page 4 of 5

Unit Mapping Information Code and title Code and title Comments Equivalence status current version previous version BSBSMB412 Introduce cloud computing into business operations Release 2 BSBSMB412 Introduce cloud computing into business operations Release 1 Updated to clarify intent Equivalent unit Links Companion volumes available from the IBSA website: http://www.ibsa.org.au/companion_volumes - http://companion_volumes.vetnet.education.gov.au/pages/trainingpackage.aspx?pid=13 Approved Page 5 of 5