Goodwill of North Georgia Career Services Goodwill Career Services 2014 Program Catalog Today s training for tomorrow s workforce. of North Georgia
Goodwill I Putting donations to work. At Goodwill of North Georgia our mission is a simple one: to put people to work. We provide training, placement, support and opportunities to anyone who wants it. With the support of donors, shoppers and community partners, we help people overcome the barriers to employment. Last year, we helped more than 11,000 individuals find work, making an ecomonic impact of over $150 million across North Georgia. Making good use of Goodwill. Donations form the backbone of our organization. People give us their gently used items and we sell them in our stores. The money generated from our stores then helps fund the programs that help people find work. Goodwill has nine career centers that are free and open to the public, which provide access to important job training courses and job search resources, as well as host regular recruiting events, employment seminars, and even software training. Even after our program graduates get hired, we continue to offer them support to ensure that the job match is mutually beneficial to the employee and employer. Our goal is to make the relationship successful over the long term. What are the results? Our formula works. Through more than 40 stores and 60 donation centers, Goodwill processes over two million donations annually. Last year, we helped more than 40,000 North Georgians with essential job resources. We look forward to helping many more people get trained, find jobs and start careers in the future. The Value of Our Career Services Everyone knows that finding a job during these times and in this market is challenging. Goodwill s career centers can give you the help you need. They offer a broad range of support options, including job search resources, access to computers, job fairs, résumé-writing workshops and more. Goodwill s training programs are designed to give you an edge. We can help you build soft skills, develop entry-level skills, and improve marketability by identifying your strengths, and improving areas where you need development. Once you successfully complete one of our training programs, we re here to assist with job placement and retention services. Our employment team leverages partnerships with local businesses, labor organizations, workforce development institutions, faith and community-based organizations, colleges and trade schools to give you advantages that can ultimately land you a job. Some of these programs have eligibility requirements. We will help you assess your skills to find the one that s right for you. If you want to start your own business, we also have programs that provide planning and guidance to put you on a path to success. 2
Table of Contents Directory...Page # Forklift Training...4 Highway Construction...4 Floor Tech/Custodial...4 Healthcare...5 Maintenance Tech...5 GoodBIZ!...5 General Employment...6 Targeted Programs...6 Employer Testimonials...7 Location Directory...8 Look for the following funding codes next to the course descriptions. To learn how to access these funds, attend an information session at any of our career centers. Schedules for information sessions can be found on our website goodwillng.org W = WIA Workforce Investment Act V = Veterans Administration or GI Bill G = Georgia Vocational Rehabilitation Agency D = Department of Transportation U = United Way of Greater Atlanta P = Private Foundation Support F = Federal Grant C = CDBG Community Development Block Grant E = Employer Supported A Map of Our Career Centers 3
Forklift Training The Forklift Training Program prepares you for employment in the materials handling/storage/ warehouse industry. Participants will obtain Operator Safety Certification for five machines; General Industry OSHA 10-hour safety certificate; job readiness training; CPR & First Aid Certification. W, G, U Building strong professional relationships Résumé writing & interviewing Diversity in the workplace Thinking critically & solving problems Personal & professional goal setting Professionalism: getting & keeping your job TRADE-UP Training Program Four weeks/150 Hours* Entry-Level Positions: forklift operator, warehouse worker, shipping clerk, receiving clerk, material handler logistics & supply chain management supervisor/manager Highway Construction Our Women in Highway Construction program is nationally-recognized. Program graduates receive job placement assistance and earn at least one professional certification in highway construction (OSHA 10-hour safety certification, CDL training or Georgia flagging certification). W, G, D, U, F Job readiness classes Basic plumbing, electrical & carpentry Power tool use & safety DOT On-The-Job Training Install guard rails & signs Create signs in the DOT sign shop Install traffic signals Observe road repairs made by DOT employees Seven weeks/262 hours* Entry Level Positions: flagger, highway maintenance technician, transportation maintenance worker crew leader, yard supervisor, shop supervisor, heavy equipment operator Floor Tech/Custodial The Floor Tech/Custodial Program prepares you for careers in the fields of floor care, cleaning and environmental services. Graduates are trained in both contemporary and traditional techniques and earn certification. After graduation, participants will also receive job placement assistance. G, U Custodial safety & chemical handling Housekeeping & zoning Floor care (scrubbing, stripping, waxing and sealing) Grout cleaning Carpet care & stain removal High & low speed buffing Eight weeks/280 hours* Entry Level Positions: floor technician, environmental services worker, custodian supervisor, crew leader 4
Healthcare Transitions Healthcare Transitions is an industry-based training program. Training occurs in a healthcare facility where participants rotate through departments to learn various roles within the healthcare industry. G, U, E Medical recordkeeping Laundry & housekeeping Dietary services Résumé writing & interviewing Customer service training Building strong professional relationships 12 weeks/360 hours* Entry Level Positions: medical records technician, medical records coder, file clerk, dietary aide, orderly, personal care aide medical records director, analyst, admissions coordinator, dietary manager, patient care technician, certified nursing assistant Maintenance Technician In this program, you will be prepared for a career in residential or commercial facility maintenance and repair. Graduates are Certified Apartment Maintenance Technicians with EPA/HVAC & R410, pool operations and OSHA 10 -hour safety credentials. W, V, G, U Framing and hanging doors Drywall installation and repair Plumbing and appliance repair Electrical wiring and repair Appliance repair Seven weeks/263 hours* Entry Level Positions: HVAC technician, maintenance technician, appliance repair technician, construction worker inspector, carpenter, electrician, mason, plumber, locksmith, construction foreman, supervisor, general contractor, engineer GoodBIZ! GoodBIZ! is a self-employment program designed to help both established and prospective business owners develop, implement and refine a comprehensive business plan. Upon completion of the program, graduates are paired with a business coach to support their business as it grows and changes. W, G, U, P, C Program Overview Business feasibility Business plan development Marketing (including social media) Financial literacy and management Business law/intellectual property 15 weeks/45 hours* Each year we help more than 100 entrepreneurs in a myriad of fields including: catering and food services, child care, education and training, retail, HVAC and janitorial services. 5
General Employment Services Goodwill s Workforce Development Program offers training to prepare jobseekers for competitive employment. Goodwill works with program participants to customize training based on their individual needs and career goals. The program provides a spectrum of services to help individuals secure and maintain employment. V, G, U, F, E Evaluation We help jobseekers set their employment goals through an assessment of their strengths, skills and abilities. Work Adjustment Goodwill connects participants with an employer, in their community, to provide training in a real work setting. Training plans are developed for each participant and services typically last up to 90 days* Job Readiness Training/Job Coaching We provide small group and one-on-one coaching to ensure that participants are ready to work and successful on the job. Employment Services Our employment and retention specialists assist you with securing and retaining a job that aligns with your skills and employment goals. Targeted Programs Goodwill also has programs that provide services appropriate to a specific group of jobseekers. Our targeted programs include: Women in Apprenticeship and Non-Traditional Occupations The WANTO program provides support and training to women who are interested in skilled trades and apprenticeship programs in fields in which they are typically underrepresented. F Veterans We help former servicemen and women transition into the civilian workplace by matching them with jobs that fit their unique skills. We also have a range of programs to support veterans with disabilities. V, G, P, E CollegeCareerCatalyst (C3) CollegeCareerCatalyst is a co-enrollment program with a technical college and Goodwill designed for unemployed or low-wage workers, minorities and at-risk youth. Participants earn a degree with support and placement assistance from Goodwill. W, V, G, U, P, E 6
Let s hear from the employers that hire Goodwill Program Participants Fire & Flavor cooks up success with employees from Goodwill. The partnership with Goodwill has been very rewarding in providing resources for employment in our retail stores. The training programs and practical experiences are extraordinary such that people are ready to work from day one. Glynn J. Now more than ever, we are looking for ways to provide opportunities for those who are out of work and facing tough times. We work with Goodwill to support single mothers across the country by assuring that they have access to gaining the necessary skills for today s jobs. Goodwill plays a vital role in the workforce while providing individuals the opportunity to support themselves and their families. Margaret M. Goodwill excels in providing much needed training for our company and the construction market. This in turn provides our company with trained employees that are leading us to a greater return on our human capital investment. Ray R. Fire & Flavor is an Athens-based company that makes grilling planks, grilling papers, skewers, rubs and brines. About five years ago the company became a training site for Goodwill s General Employment program. Goodwill program participants go to the Fire & Flavor facility, where they receive hands-on training in preparation to find permanent employment. Goodwill employees do the same work, and work the same hours, as the Fire & Flavor staff. The experience we ve had with the Goodwill program participants who we employed has been nothing less than stellar. They are well-trained, proficient, and come ready to work. Mark M. The training helps program participants get experience working with a team, getting to work on time, following directions, taking initiative, and the many other skills necessary in the workplace. In exchange, Fire & Flavor gets a reliable way to expand its workforce as needed. And the program gives the company a pool of potential future employees from which to hire. The relationship truly has been a win-win scenario. I don t see why you wouldn t consider a Goodwill program, said Davis Knox, president of Fire and Flavor. It s been a wonderful addition to our business. 7
of North Georgia 235 Peachtree Street, NE North Tower, Suite 2300 Atlanta, GA 30303 404.420.9900 phone www.goodwillng.org Goodwill Career Center Locations: (all locations are open to the general public) Training programs are also offered at locations in Toccoa, Stockbridge, Madison and Northside Drive in Atlanta. Athens 4070 Lexington Road Athens, Georgia 30605 706.395.1553 Cartersville 929 Joe Frank Harris Parkway Cartersville, Georgia 30120 770.276.7026 Decatur 1295 Columbia Drive Decatur, Georgia 30032 404.728.8605 Duluth 1502 Pleasant Hill Road Duluth, Georgia 30096 770.564.2447 Northeast Plaza 3337 Buford Hwy NE Atlanta, Georgia 30329 678.891.0235 Oakwood 3715 Mundy Mill Road Oakwood, Georgia 30566 770.538.4209 Rome 154 Hicks Drive Rome, Georgia 30161 706.292.3304 Smyrna 3205 South Cobb Drive Smyrna, GA 30080 678.766.8173 Woodstock 9425 Highway 92 Woodstock, Georgia 30188 770.874.0901 Goodwill of North Georgia provides job training and employment services to people with disabilities, people who are having trouble finding work, want to change careers, or start their own business. We sell donated goods in stores across North Georgia, and the proceeds help fund these services. When you donate, and when you shop, your actions help us put people to work. 2014 Goodwill of North Georgia. *Hours and length of training programs listed are guidelines and may fluctuate according to business needs.