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SEARCH AND RESCUE/EMERGENCY MEDICAL SERVICES UA Logistics/Aviation i i i Use this area for cover image (height 6.5cm, width 8cm) Patrick Bosman Aviation Manager GoM Copyright of Shell Upstream Americas/Logistics/Aviation 1

GOAL Introduce the Search and Rescue/Emergency Medical Services provide by Era Helicopters Copyright of Shell Upstream Americas/Logistics/Aviation 2

SAR/EMS CONTRACT Started in March 2011 5 Members (Shell membership is split; UA 90%, SPLC 10%) Monthly fee for members Pay fixed dispatch fee and actual flight hours Copyright of Shell Upstream Americas/Logistics/Aviation 3

RESOURCES 2x 24/7 Solely Dedicated SAR/Emergency Medical Services AW139 Helicopters (Galveston and Fourchon) VFR/IFR Day/Night Operations Night Vision Goggles 15 Minute Launch Time Day/Night 24 Hour Rescue Coordination Call Center Advanced Life Support Paramedics Rescue Swimmer Overwater Hoist Capable Capable of Long Range Flights Copyright of Shell Upstream Americas/Logistics/Aviation 4

COVERAGE Copyright of Shell Upstream Americas/Logistics/Aviation 5

A LOOK INSIDE Copyright of Shell Upstream Americas/Logistics/Aviation 6

SAR/EMS PROCEDURE Emergency Response Plan Air Ambulance (EMS) call-out Notify dispatcher that this is a SHELL emergency Assessment by dispatcher Dispatch of ERA helicopter Coverage GoM meets 4 hour MER requirement Updates of mission through email Close-out report at end of mission Copyright of Shell Upstream Americas/Logistics/Aviation 7

CRITICAL CATEGORY DEFINITIONS Copyright of Shell Upstream Americas/Logistics/Aviation 8

Q&A Copyright of Shell Upstream Americas/Logistics/Aviation Marine Forum March 2012 9

VIDEOS SAR http://www.erahelicopters.com/content/e1288/e1289/e1365/index_eng.html h t / t t/ 1289/ 1365/i l EMS Safety Briefing http://www.erahelicopters.com/content/e1288/e1289/e1897/index_eng.html p EMS http://www.erahelicopters.com/content/e1288/e1289/e1367/index_eng.html Copyright of Shell Upstream Americas/Logistics/Aviation Marine Forum March 2012 10

When Time Matters, You Want a Company That Offers Your Employees Life Saving Capabilities 24/7 Solely Dedicated SAR/Emergency Medical Services Helicopter All Weather VFR/IFR Day/Night Operations Night Vision Goggles 15 Minute Launch Time Day 30 Minute Launch Time Night 24 Hour Rescue Coordination Call Center Advanced Life Support Paramedics Rescue Swimmer Overwater Hoist Capable Capable of Long Range Flights Era has a dedicated emergency toll-free number that is manned by Era Operations staff 24/7, assuring the fastest possible response and dispatch during an emergency. With SAR aircraft manned at the ready at two strategically located Era bases, Fourchon, Louisiana and Galveston, Texas, regardless of where your emergency may be located in the Gulf of Mexico, you are assured that your employees can, and will, be reached in the fastest time possible. Both bases are located less than ½ mile from the waters of the Gulf of Mexico eliminating travel time over land, when every minute counts. EMERGENCY RESPONSE SEARCH & RESCUE 1-800-655-1414 24/7 Operations Emergency Response Base Operations from two locations: Houma, Louisiana Galveston, Texas Crew Credentials Era Helicopters - Two Pilots IFR CFR 135 CFR 133 Class D Qualified Air Ambulance A021 Qualified SAR/Hoist Overwater/Land-Day/Night SAR Current NVG Qualified Offshore IFR OSAP/HEDA Qualified Priority 1 Air Rescue One Hoist Operator One Rescue Swimmer One Paramedic NVG Qualified Era Helicopters Qualified Crewmembers Headquarters: 600 Airport Service Road Lake Charles, LA 70605 337-478-6131 www.erahelicopters.com For more information, email: sar@erahelicopters.com All Priority 1 Air Rescue crews consist of two Advanced Life Support Paramedics and one EMT. 1(800)655-1414

Your Safety is Our Business Together, Era Helicopters and Priority 1 Air Rescue (P1AR) offer full-service SAR/EMS capability and turnkey solutions to offshore Oil & Gas companies located in the Gulf of Mexico for a 24-hour SAR and advanced life support paramedic resource. The Priority 1 Air Rescue crews, including hoist system operators, rescue swimmers, and flight paramedics, supplement Era s state-ofthe-art SAR equipped AW139 helicopters dedicated to the program. The AW139 has flight performance capabilities to execute deepwater maritime SAR/EMS operations at distances up to 200 nautical miles offshore. The AW139 is a hoist equipped, four axis autopilot AW139 aircraft. Era is the first company to operate the AW139 in a SAR/EMS role in North America. The AW139 aircraft is equipped to exceed the latest safety standards with options including the GE Health and Usage Monitoring System (HUMS) and a Lifeport Medical Bed. Adding to the aircraft s basic SAR capabilities are enhancements such as the Goodrich dual hoist system, night vision (NVG), Nightsun, and an integrated auto hover with search pattern modes. About Era Helicopters LLC About Priority 1 Air Rescue Flight Following Capabilities LEGEND Priority 1 Air Rescue crews are trained and certified with United States National Registry and their respective State Medical Paramedic Licensing Boards, to the highest level of national and international rescue and aviation standards. The Era/P1AR SAR crews are capable of providing technical rescue support for shipboard and offshore oil and gas industry including high angle rope rescue, worker entrapment and confined space rescue. These aircraft will also be available for response to hurricane relief efforts. Utilizing the AW139 helicopter, maritime SAR response can reach out more than 200 nautical miles, stay on scene for 30 minutes and return the sick, injured or rescued worker 200 nautical miles to the nearest trauma medical center. Operating more than 180 helicopters worldwide, Era Helicopters LLC, based in Lake Charles, Louisiana, remains at the forefront of the oil and gas support industry with its technologically advanced helicopter fleet. Era has extensive experience transporting personnel to the shallow and deepwater oil and gas fields in the Gulf of Mexico and supporting energy operations in Alaska. Era also provides flightseeing tours in Alaska, Search and Rescue (SAR) operations, Emergency Air Medical services (EMS), supports fire fighting operations, offers environmental air support, and leases helicopters to third parties around the world. Priority 1 Air Rescue is solely focused on Helicopter SAR and is a proven industry-leader providing Helicopter Rescue Training, Helicopter Search and Rescue products, and total SAR program support services. Its Class D Human External Cargo Hoist Rescue Training has been provided to more than 1000 SAR Pilots, Rescue Technicians and SAR Aircrew worldwide in all environments from South America jungles to Middle Eastern deserts, atop the Canadian mountains, over the Pacific Ocean and to the frigid Alaskan Interior. P1AR has extensive experience on all types of helicopters providing mission training on all facets of Emergency Response and Special Operations. Era Helicopters has led the industry in flight tracking technology utilizing 100% satellite tracking and communications. Era s second generation flight tracking system allows customers access to real time flight tracking of the aircraft carrying their employees. Automatic updates occur every minute and not only provide the aircraft s location, but also show the scheduled flight plan. Customers can view current sea surface temperatures, wave height and tropical weather updates, along with locations of their platforms and rigs. A version of Era s flight tracking program was adapted for use by the U.S. Coast Guard. ERA HELICOPTERS LLC ERA HELICOPTERS LLC SAR/EMS SAR/EMS EraSAR locations: Galveston, Texas Houma, Louisiana Fuel Locations Hospitals Era Helicopters Base Locations

Requesting Company Name Address EMS SAR Case or G #: Represented by Telephone No Customer Order No TSA No Fly List Required Patient Information Patient Name Nationality/Passport # Age Sex DOB (mm/dd/yyyy) Nature of Emergency Treatment Provided Medical Data On Scene Medical Personnel Designated Arriving Hospital First Responder EMT-Basic EMT-Intermediate Paramedic RN or Physician Assistant Medical Physician ER Phone number ER VHF Comms Name of individual making report Cell or Phone Number Vessel Or Offshore Platform Data Vessel or Platform Name: Coordinates (Lat/Long) Block Number Course/Speed (Vessel only) Vessel/Platform Discrete Comms Channels Vessel Length or Helideck Size/Rating Working Communication Freqs Monitoring Freqs Winds Air/Sea Temps On Scene Wx Visibility Cloud Cover/Ceiling Seas/Swells Baronmetric Pressure Era Operational Control Name and Position: Time Briefed: Emergency Response Search & Rescue EMS SAR 1(800) 655-1414