Non-Profit Management. Course Descriptions



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Course Descriptions 2009-2010

Programs at a Glance Course Category Level Length Price Budgeting in a Organization Intro 3-5 hrs $79 Fundraising in a Organization Intro 4-6 hrs $150 How to Read a Financial Statement Intro 3-5 hrs $79 Leadership in a Organization Intro 3-5 hrs $99 Board and Volunteer Development Intro 5 hrs $150 Principles of Marketing for Organizations Intro 3-5 hrs $79 Strategy in a Organization Intro 3-5 hrs $79 All Courses in Intro 24-36 hrs $699

Budgeting in a Organization This course covers budgets and how they are used in non-profit organizational settings. You will gain an understanding of the uses and functions of budgets and the relationship between strategic budgeting and tactical budgeting. You will also learn about the organization-wide budget and different budget systems. The course will continue on to slightly more advanced budgeting topics such as capital budgets, cash flow budgets, and opportunity budgets. You will also learn how non-profit organizations are using different budgeting techniques to handle operating challenges. After completing this course, you'll be able to: 1. Explain the uses and functions of non-profit budgeting 2. Describe the different types of budgets used by a non-profit organization 3. Recognize the use of the organization-wide operating budget and program operating budgets 4. Analyze a non-profit Operating Budget 5. Explain how an operating budget is created 6. Describe how a capital budget is used and created 7. Explain the importance of a cash flow budget and describe how it is created 8. Describe how an opportunity budget may be used by a nonprofit organization 9. Recognize how the budget process can be managed for optimal results. Estimated time to complete: 3-5 hours Cost: $79 WVU CECNPM: 4 hours: Financial : Activities in the Annual Accounting Cycle

Fundraising in a Organization Fundraising is one of the central activities of a nonprofit organization. To help finance operating budgets, nonprofits must raise money every year. In addition, special projects and improvements to facilities may be needed. In these situations, fundraisers will often launch large capital campaigns or apply for foundation grants. Nonprofit fundraising has many aspects and yet, it is focused heavily on relationship building. After completing this course, you will be able to: 1. Describe the key concepts related to nonprofit fundraising, such as annual campaigns, capital campaigns, and planned giving 2. Discuss how nonprofit funds can be raised through direct mail and telemarketing 3. Explain how the Internet may be used to generate donations 4. Compare and contrast fundraising through corporate donations versus foundation grants 5. Explain the different sections of a grant application 6. Describe methods for evaluating annual campaign performance 7. Discuss how ethics applies to nonprofit fundraising 8. Explain the importance of donor relations Estimated Time to Complete: 4-6 hours Cost: $150 WVU CECNPM: 1 hour: Resource Development Grant Writing; 2 hours Resource Development Financial Resource Development; 2 hours Resource Development Special Topics in Resource Development

How to Read a Financial Statement This course will develop your ability to appropriately interpret the major financial accounting statements that are used by non-profit organizations. Ideally, you will gain an understanding of the types of financial statements that are used by non-profit organizations, and how they differ from for-profit financial reporting. Also, you should gain an appreciation of both the power and limitations of accounting information in assessing financial performance and decision-making. You will also learn the uses of financial statement analysis, or ratio analysis for non-profit organizations. After completing this course, you'll be able to: 1. Identify and describe the documents and financial statements included in a non-profit organization's financial report 2. Analyze the information found in non-profit statements of financial positions 3. Analyze the information found in the statement of activities 4. Analyze the information found in the statement of cash flows 5. Describe the nature of business enterprises and non-profit organizations, as reflected by the statement of financial position 6. Define financial (ratio) analysis and explain its objectives and limitations 7. Identify the various categories of financial ratios used in non-profit analyses 8. Define and calculate the ratios within each category Estimated time to complete: 3-5 hours Cost: $79 WVU CECNPM: 2 hours: Financial : The Annual Accounting Cycle; 2 hours: Financial : Special Topics in Financial

Leadership in a Organization This course addresses the key issues surrounding leadership. What is leadership? Why is it important? What does it require to be a leader? How does leadership in a non-profit environment differ from the private sector? What is visionary leadership? What role should ethics play? This course considers the foundations of leadership and examines how to be a successful and effective leader. The actual work of leadership requires specific qualities and skills. Some of these skills are unique to the non-profit sector. After completing this course, you should be able to: 1. Define leadership and explain its importance 2. Distinguish between some of the better-known leadership theories (Fieldler's contingency theory; Path-goal theory; Vroom-Yetton-Jago theory) 3. Distinguish leadership from management and administration 4. Explain the role of ethics in leadership 5. Identify the positives and negatives surrounding the charismatic leadership 6. Recognize the importance of training, learning and role-playing in leadership 7. Describe the impending leadership shortage in the non-profit sector and discuss possible solutions to the problem 8. Discuss the seven bases for leadership 9. Explain why formal authority alone does not guarantee leadership 10. Explain leadership issues that are especially important in the nonprofit environment 11. Discuss the nine key qualities for leadership 12. Describe the leadership qualities that non-profit leaders feel are important for success 13. Identify the five central skills needed for effective leadership and explain ways to strengthen or develop those skills in a leader Estimated Time to Complete: 3-5 hours Cost: $99 WVU CECNPM: 4 hours: Human Resource Development:

Board and Volunteer Development Volunteers are the lifeblood of most non-profit organizations. Board members are a special type of volunteer. They help to guide the direction of a non-profit, to promote the organization in the community, and ensure that the non-profit's mission is fulfilled. After completing this course, you will be able to: 1. Explain the reasons why people volunteer and how non-profits can make volunteer programs more successful 2. Describe the responsibilities of the non-profit board 3. Discuss different models for organizing a non-profit board 4. Describe the differences between a non-profit board and a for-profit board 5. Explain different approaches for recruiting and filling a non-profit board 6. Discuss the pros and cons of large vs. small boards 7. Describe why board evaluations are useful 8. Explain why non-profit boards form committees 9. Discuss typical non-profit board and staff interactions 10. Describe how non-profits can develop and maintain a strong volunteer base Estimated Time to Complete: 5 hours Cost: $150 CFRE CE points awarded upon successful completion: 5.0 WVU CECNPM: 5 hours: Board of Directors/Governance: Board Self-Governance

Principles of Marketing for Organizations When we think of marketing, we typically think of the activities that a for-profit company engages in. However, marketing is an important function for non-profit organizations as well. Marketing is the way that non-profits determine the needs of their clients and their donors. As in the for-profit world, nonprofit marketing includes advertising, promotion, public relations, and customer relationship management. This course examines how non-profits use marketing to publicize their mission and to gather contributions of time and money. The course also discusses marketing planning in the non-profit organization. After completing this course, you should be able to: Define what marketing is within the nonprofit environment Understand the service-intensive nature of nonprofit program activities Explain how the marketing mix is expanded for service products (the 3Ps of Services Marketing) Understand the importance of customer satisfaction and how expectations play a role in satisfaction with service products Discuss the role of ethics in nonprofit marketing Describe the importance of and explain the process of non-profit marketing plan Describe how target markets can be identified for donors Understand how new service products are developed by nonprofits Estimated time to complete: 3-5 hours Cost: $79 WVU CECNPM: 4 hours: Special Topics/Electives

Strategy for Organizations We hear a lot about for-profit companies, such as Apple Computer or Wal-Mart, and the successful strategies they have developed. Even though nonprofit organizations are not concerned with profit maximization, they too can benefit from following a strategy. A nonprofit's strategy constitutes its decisions about what it will do and how it will do it. Managers are critical to successfully implementing strategy since they are responsible for carrying out the actions that will support it. By understanding a nonprofit's strategy and how it helps the organization fulfill its mission, a manager can do a better job implementing the strategy. After completing this course, you should be able to: 1. Define strategy 2. Explain the basics of strategy in a nonprofit context 3. Describe the strategic planning process and how different approaches may be taken by different organizations 4. Discuss how mission statements are constructed 5. Explain how budgets and capital budgets interrelate with nonprofit strategic planning 6. Describe the success factors for strategic planning 7. Recognize the need for contingency planning Estimated Time to Complete: 3-5 hours Cost: $79 FRE CE points awarded upon successful completion: 3.0 WVU CECNPM: 4 hours: Service Provision: Program Development