Xerox Enterprise Print Services March 2, 2011 Cheryl Adas Xerox Global Document Outsourcing Page 1
What does Xerox know about Environmental Sustainability? - Xerox Focused on Environmental Sustainability Long Before It Was Popular Introduces a recycled grade of cut-sheet paper 1973 Launched Waste- Free initiative, pioneering parts refuse and remanufacturing 1991 Waste Toner Recycling starts ISO 14001 for major manufacturing sites 1997 Achieves >10% reduction in greenhouse gas emissions; boosts goal to 25% by 2012 2007 Achieves 20% reduction in Greenhouse Gas Emissions; Introduces Solid Ink Multifunction Device ColorQube 2009 1969 Introduces first product to make twosided copies 1982 Introduces Power Down mode 1993 Joins ENERGY STAR as Charter Partner 2003 Joins EPA Climate Leaders Paper supplier requirements launched Developing environmentally responsible solutions remains among the top priorities in Xerox research and development. 2008 Introduces Sustainability Calculator 2010 Joins EPA s SmartWays Partners Xerox Product Distribution Centers achieve ISO 140001 Increasingly, we are helping Xerox customers develop green practices that benefit their company, their employees, their customers, their community and the world. Page 2
Optimization Floor Mapping Example Current State Desired State Improves device utilization! Legend Page 3 Overabundant /underutilized assets Energy inefficiency aging devices/non Energy Star Wasted manufacturing and materials Inefficient maintenance Before: User to Device Ratio: 2.2 After: User to Device Ratio: 8.5
A Powerful Value Proposition Continuous Improvement Global Governance Cost Savings Security and Compliance Proactive Support Environmental Sustainability Innovation Change Management Page 4
Xerox s Approach to Responsible Printing Interactive Education Providing awareness and education on printing costs and the impact of end-user print behaviors Tracking and Control Providing governance over black-and-white and color printing based on cost or access boundaries Enterprise print governance enables your team to make responsible printing decisions Routing and Redirection Recommend and Direct print jobs to alternate equipment based on control and cost elements Economic / Social / Environmental Page 5
Financial Services Sector Global Bank client case study Page 6 Manufacturing Industry US defense contractor case study Objectives Reduce operating cost and boost productivity Health Care Industry Support company green goals Pharmaceutical company case study Enable global expansion Objectives Higher Education Adopt industry best practice print management Approach - Rationalize devices Canadian University case study Increase employee efficiency - Implement two-sided printing Drive major cost savings Objectives Results - Energy reduced Deliver by sustainability 23% benefits Reduce operating cost and boost productivity - GHG reduced by 22% - Solid waste Approach reduced - Rationalize Support by 31% devices company green goals - Paper use reduced - Proactive Managed by 19% monitoring Print Services across Objectives enterprise Reduce document management costs Results - Energy Approach reduced by - Rationalize 25% Improve devices information 60% management - GHG reduced by 24% - Duplex Enable default a superior & secure academic print environment - Solid waste reduced by 31% - Paper Results use reduced - Energy by 19% reduced by 25% Approach - Replace 1000 units with 400 - Saving delivered - GHG 40% reduced by 24% - Duplex printing - Solid waste reduced by 31% - Paper Results use reduced - Energy by 40% reduced by 9% - Paper savings - delivered GHG reduced - $90,000 by 10% - Solid waste reduced by 23% - Paper use reduced by 22% - savings expected: $13.8M (7yrs)
Independent Recognition of Excellence IDC IDC believes that when it comes to outsourced printing/document managed services, Xerox is the industry s gold standard we believe Xerox has substantial headroom, a wide services portfolio, bench strength, and go-to-market capacity that will give it an overall advantage for some time. Gartner Gartner placed Xerox / XGS as the leader in their first ever Magic Quadrant for MPS in 2008, and we had a repeat performance in 2009 and 2010. Gartner also listed Xerox as the leader in printer and MFP technology in a different study. Quocirca Xerox is also the only vendor to guarantee cost savings over the contract term and, together with its robust support for heterogeneous multivendor environments and its heritage in global service delivery, it currently offers the most comprehensive set of services in the MPS market for large enterprises. Page 7 Xerox Confidential
Voice of the Customer Sustainability Perspectives City of Dallas Northrop Grumman is developing a variety of strategies to reduce our company s environmental impact.xerox has been helping us in the area of office equipment to measure how far we have come with our program, where we are today and where we need to focus in the future. The results so far have been substantial. Simplifying our global output structure helps increase reliability and efficiency, transforming the way we work. Our innovative initiative with Xerox is one step on a journey to go digital and make our workplace more sustainable. Filippo Passerini CIO Proctor and Gamble Kraig Scheyer Vice President Northrop Grumman Since 2004, Baxter has partnered with Xerox Corporation to improve the efficiency of Baxter s worldwide copying and printing activities. After analyzing Baxter s document processing environment, this initiative replaced a larger number of single-function devices such as printers, copiers and fax machines with a smaller number of highefficiency Energy Star rated multi-function devices in a structured and measured strategy. This reduced printing-related energy usage by 22 percent, GHG emissions by 19 percent and solid waste by 33 percent between 2004 and 2008. Baxter Annual Report Page 8 Xerox Confidential