FACILITIES MANAGEMENT - A Global Strategic Business Report

/wepdwukltuyot FACILITIES MANAGEMENT - A Global Strategic Business Report 联 系 购 买 电 话 :010-82863480 公 司 名 称 : 佐 思 信 息 公 司 地 址 : 北 京 市 海 淀 区 苏 州 街 18 号 院 长 远 天 地 大 厦 A2 座 1008-1 室 (100080) 出 版 日 期 :April 2011 This report analyzes the worldwide markets for Facilities Management in US$ Billion. The report provides separate comprehensive analytics for the US, Canada, Japan, Europe, Asia-Pacific, and Rest of World. Annual estimates and forecasts are provided for the period 2009 through 2017. Also, a six-year historic analysis is provided for these markets. The report profiles 61 companies including many key and niche players such as ABM Industries Incorporated, Amey Plc, Aramark Corporation, Balfour Beatty Workplace Limited, Carillion Facilities Management, Ecovert FM, EMCOR Group, Inc., Etisalat Facilities Management LLC, Europa, Faceo FM UK Ltd., Fluor Corporation, Globe Williams International, Interserve PLC, ISS, John Laing Integrated Services, Johnson Controls, Inc., Kier Facilities Services Limited, MITIE Group Plc, SGP Property & Facilities Management Ltd., Sodexo, TFN Group, and Turner Facilities Management Ltd. Market data and analytics are derived from primary and secondary research. Company profiles are mostly extracted from URL research and reported select online sources. TABLE OF CONTENTS FACILITIES MANAGEMENT (Complete Report) Pages : 292 1. INTRODUCTION, METHODOLOGY & PRODUCT DEFINITIONS...13 Study Reliability and Reporting Limitations...1 Disclaimers...2 Data Interpretation & Reporting Level...3 Quantitative Techniques & Analytics...3 Product Definitions and Scope of Study...3 2. INDUSTRY OVERVIEW...49

A Primer...4 Down to the Basics?An Introduction...41 Current Scenario: A Review...5 Cooling World Economy Sours Prospects for Facilities Management...51 Emerging Markets Although Hurting Stand Relatively Cushioned...6 The World Beyond Recession...61 Recession Implications for Facilities Management Business Models...7 Competition Heats Up...71 Outlook...8 Noteworthy Trends & Drivers...8 Cost Reductions?The Prime Driver...8 Efficiency Enhancements?The Road to Success...81 From FM to IFM?Multi-Service Providers on the Rise...9 Increasing Reliance on Automation...9 Sustainable Building Practices Spur Growth...91 Contract Cleaning: A Stable & Growing Market...10 Financial Services?The Outsourcing Area of Choice...101 Challenges Bedevil Facilities Management...11 Migration to FM: Not So Easy As it Seems!...11 Facility Managers Themselves Pose A Risk...11 Managing the Built Environment: Companies Doing It the Wrong Way!...111 Market Maturity...121 3. PRODUCT OVERVIEW...134 Facilities Management?An Introduction...131

History...14 Factors Explaining Growth of Facilities Management...14 Facilities Management Services...14 Hard Services:...141 Soft Services:...15 Example of Facilities Management Services...15 Facilities Management Outsourcing...152 4. RECENT INDUSTRY ACTIVITY...1715 Europa Acquires Key Assets and Contracts of Operon...17 Equiniti Chooses Reliance Facilities Management...17 Moody's Investors Service Awards Facilities Management Contract to Carillion...17 MITIE Receives Contract from Durham University...17 EMCOR Group Takes Over Scalise Industries...171 ARCADIS AQUMEN FACILITY MANAGEMENT Signs Contract with Essent and Enexis...18 Al Raha Gardens Property Enters into Joint Venture with National Catering &nbspcompany...181 Intralot Inks FM Agreement with Suriname Holdings...19 Mortice Takes Over Rotopower Projects...19 AW Facility Management Signs MoU with CMS Infra Trading...19 NAI Global and VestAsia Enter into Joint Venture...19 Icade Signs Agreement with Groupe TFN to Divest Icade Eurogem...191 Patheon Inks Agreement with EMCOR Facilities Services...20 Sharjah Airport Authority Inks Agreement with Etisalat Facilities Management...20 ADP Chooses CB Richard Ellis...20 ARAMARK Takes Over FM Businesses of Veris...201

Sodexo Acquires Radhakrishna Hospitality Services Group...21 Agents4FM Establishes Branch in Qatar...21 Wackenhut Services Acquires Champions of the West...21 Interserve Bags FM Contract from HSBC...211 Johnson Controls Signs Agreement with Barclays...22 AA Extends Contract with Reliance Facilities Management...22 Sodexo Bags FM Contract from King George Hospital...22 SGP Property & Facilities Management Bags Contract from Buckinghamshire &nbspuniversity...22 Nokia Awards Contract to Sodexo...221 MITIE Establishes FM Centre in Northern Ireland...23 Amey Bags Contract from the Department for Transport...23 ARAMARK Bags Contract from HMS Caledonia...23 VT Flagship and ARAMARK Secure Contract from RAF...231 EGS to Provide FM Services to Kirtland AFB Medical Clinic...24 General Services Administration Selects EGS...24 EGS Secures Contract from Dryden Flight Research Center of NASA...241 EGS Secures Contract to Deliver FM Services to the Spanish Embassy...25 The Highways Agency Extends Contract with Taylor Woodrow Facilities Management...25 Taylor Woodrow Facilities Management Secures a 3-Year Contract from Welsh Assembly &nbspgovernment...25 Incentive FM Takes Over Quality Assured Services...251 Highlands and Islands Enterprise Selects Robertson Facilities Management...26 Faceo and Delphi Ink Strategic Agreement...26 Faceo Germany Secures Contract from InBev...26

Kier Establishes Kier Facilities Services...261 Sodexo Acquires Majority Share in Zehnacker...27 Globe Williams International Inks Agreement with Darat Jordan Holdings...27 Imdaad Signs Agreement with Trakhees- Ports, Customs and Free Zone Corporation...27 Vinci to Take Over Taylor Woodrow...271 Lodha Group Partners with Johnson Controls...28 EMCOR Obtains FM Contract from FDIC...28 Europa Support Services Purchases FM Business of United Utilities...28 Hansen Technologies Enters Into Collaboration with Tesco Mobile...28 HOCHTIEF Signs MoU with Bahrain Airport Company...281 HOCHTIEF Signs Agreement with Daimler...29 STRABAG SE Takes Over Deutsche Telekom Immobilien und Service...29 Macro Forays into Ireland...29 ARAMARK Offshore Bags Contract from Wood Group...291 Haden Building Management to be Re-named as Balfour Beatty WorkPlace...30 U.S. Department of Homeland Security Selects EGS...30 EGS to Deliver FM Services at the Hubert H. Humphrey Building...30 EMCOR Group (UK) to Expand its Facility Services for NATS...301 EGS Enters into a Joint Venture with Capitol Technology Services...31 Macro Secures Contract from Emaar Properties...31 Macro Bags a 3-YearContract from ITN...311 5. FOCUS ON SELECT PLAYERS...328 ABM Industries Incorporated (US)...32 Amey Plc (UK)...32

Aramark Corporation (US)...32 Balfour Beatty Workplace Limited (UK)...321 Carillion Facilities Management (UK)...33 Ecovert FM (UK)...331 EMCOR Group, Inc. (US)...34 Etisalat Facilities Management LLC (UAE)...34 Europa (UK)...341 Faceo FM UK Ltd. (UK)...35 Fluor Corporation (US)...35 Globe Williams International (Australia)...351 Interserve PLC (UK)...36 ISS (UK)...36 John Laing Integrated Services (UK)...361 Johnson Controls, Inc. (US)...37 Kier Facilities Services Limited (UK)...371 MITIE Group Plc (UK)...38 SGP Property & Facilities Management Ltd. (UK)...38 Sodexo (UK)...381 TFN Group (France)...39 Turner Facilities Management Ltd. (UK)...391 6. GLOBAL MARKET PERSPECTIVE...40 Table 1: World Recent Past, Current and Future Analysis for Facilities Management by Geographic Region?US, Canada, Japan, Europe, Asia-Pacific, and Rest of World Markets Independently Analyzed with Annual Sales in US$ Billion for Years 2009 through 2017 (includes corresponding Graph/Chart)...401 Table 2: World Historic Review for Facilities Management by Geographic Region?US, Canada, Japan, Europe, Asia-Pacific, and Rest of World Markets Independently Analyzed with Annual Sales

in US$ Billion for Years 2003 through 2008 (includes corresponding Graph/Chart)...411 Table 3: World 15-Year Perspective for Facilities Management by Geographic Region?Percentage Breakdown of Dollar Sales for US, Canada, Japan, Europe, Asia-Pacific, and Rest of World Markets for Years 2003, 2010 and 2017 (includes corresponding Graph/Chart)...421 7. THE UNITED STATES...433 A. Market Analysis...43 Current & Future Analysis...43 Contract Cleaning Services: An Overview...43 Cleaning Services for Commercial & Industrial Buildings to Grow...43 Niche Services Push Growth Index...431 Key Statistics:...44 Table 4: Integrated Facilities Management Services Market in North America (2008): Percentage Share Breakdown of Revenues by Company (includes corresponding Graph/Chart)...44 Table 5: Building Maintenance and Operations Services Market in North America (2008): Percentage Share Breakdown of Revenues by Company (includes corresponding Graph/Chart)...44 Table 6: Janitorial Services Market in North America (2008): Percentage Share Breakdown of Revenues by Company (includes corresponding Graph/Chart)...441 B. Market Analytics...45 Table 7: US Recent Past, Current and Future Analysis for Facilities Management Analyzed with Annual Sales in US$ Billion for Years 2009 through 2017 (includes corresponding Graph/Chart)...45 Table 8: US Historic Review for Facilities Management Analyzed with Annual Sales in US$ Billion for Years 2003 through 2008 (includes corresponding Graph/Chart)...451 8. CANADA...462

Market Analysis...46 Table 9: Canadian Recent Past, Current and Future Analysis for Facilities Management Analyzed with Annual Sales in US$ Billion for Years 2009 through 2017 (includes corresponding Graph/Chart)...461 Table 10: Canadian Historic Review for Facilities Management Analyzed with Annual Sales in US$ Billion for Years 2003 through 2008 (includes corresponding Graph/Chart)...471 9. JAPAN...482 Market Analysis...48 Table 11: Japanese Recent Past, Current and Future Analysis for Facilities Management Analyzed with Annual Sales in US$ Billion for Years 2009 through 2017 (includes corresponding Graph/Chart)...481 Table 12: Japanese Historic Review for Facilities Management Analyzed with Annual Sales in US$ Billion for Years 2003 through 2008 (includes corresponding Graph/Chart)...491 10. EUROPE...506 A. Market Analysis...50 Current & Future Analysis...50 Market Overview...50 Competitive Overview...501 Focus on Select Regional Markets...51 Ireland...51 Poland...51 The Netherlands...51 Market Snapshots...511 United Kingdom...52 Corporate Facility Management Outsourcing Market...52 Competitive Overview...521 Key Statistics:...53

Table 13: UK Facilities Management Market (2008): Percentage Share Breakdown of Revenues by Company (includes corresponding Graph/Chart)...53 B. Market Analytics...53 Table 14: European Recent Past, Current and Future Analysis for Facilities Management by Geographic Region?France, Germany, Italy, UK, and Rest of Europe Markets Independently Analyzed with Annual Sales in US$ Million for Years 2009 through 2017 (includes corresponding Graph/Chart)...531 Table 15: European Historic Review for Facilities Management by Geographic Region?France, Germany, Italy, UK, and Rest of Europe Markets Independently Analyzed with Annual Sales in US$ Million for Years 2003 through 2008 (includes corresponding Graph/Chart)...541 Table 16: European 15-Year Perspective for Facilities Management by Geographic Region?Percentage Breakdown of Dollar Sales for France, Germany, Italy, UK, and Rest of Europe Markets for Years 2003, 2010 and 2017 (includes corresponding Graph/Chart)...551 11. ASIA-PACIFIC...565 A. Market Analysis...56 Current & Future Analysis...56 Focus on Select Regional Markets...56 Australia...56 Market Overview...56 A SWOT Analysis...561 India...57 Singapore...57 Market Overview...571 Table 17: Integrated Facilities Management Services Market in Singapore (2007): Percentage Share Breakdown of Revenues by End-Use Sector (includes corresponding Graph/Chart)...58 Malaysia...58 Market Overview...581

Table 18: Integrated Facilities Management Services Market in Malaysia (2007): Percentage Share Breakdown of Revenues by End- Use Sector (includes corresponding Graph/Chart)...59 B. Market Analytics...59 Table 19: Asia-Pacific Recent Past, Current and Future Analysis for Facilities Management Analyzed with Annual Sales in US$ Billion for Years 2009 through 2017 (includes corresponding Graph/Chart)...591 Table 20: Asia-Pacific Historic Review for Facilities Management Analyzed with Annual Sales in US$ Billion for Years 2003 through 2008 (includes corresponding Graph/Chart)...601 12. REST OF WORLD...613 A. Market Analysis...61 Current & Future Analysis...61 Focus on Select Regional Markets...61 Middle East...61 The Cleaning Industry of Saudi Arabia...61 South Africa...611 B. Market Analytics...62 Table 21: Rest of World Recent Past, Current and Future Analysis for Facilities Management Analyzed with Annual Sales in US$ Billion for Years 2009 through 2017 (includes corresponding Graph/Chart)...621 Table 22: Rest of World Historic Review for Facilities Management Analyzed with Annual Sales in US$ Billion for Years 2003 through 2008 (includes corresponding Graph/Chart)...631 COMPETITION218 Total Companies Profiled: 55 (including Divisions/Subsidiaries - 57) Region/Country Players

The United States 8 Europe 40 France 1 Germany 2 The United Kingdom 33 Rest of Europe 4Asia-Pacific (Excluding Japan) 6Middle-East 3 Click here to request a full table of contents and more details on this project.