Table of Contents Gaining User Access to PELICAN... 2 How to Add/Delete Providers in PELICAN... 2 Training Materials for Early Learning Network (ELN/STARS)... 3 Online Help Links and Screenshot... 4 Captivate Screenshot... 5 ELN CAPTIVATE Simulations... 6 ELN Tip Sheets... 7 ELN Data Field Forms... 8 How to Contact the ELN Help Desk... 9 1
PELICAN User Access Where can I request User Access for PELICAN as well as request my PELICAN User Name and Password? To request User Access, a new User Name and Password and/or to change your User Name you will need to fill out the PELICAN Account Request Form, which is located here: I. How to Add Provider Staff for accessing PELICAN (ELN/STARs) a. To acquire a User Name and Password and/or to change your User Name, you will need to fill out the PELICAN Account Request Form. This form is located here: II. How to Delete Provider Staff access in PELICAN (ELN/STARs) a. Contact the ELN Help Desk at 1-877-491-3818. 2
ELN/STAR Provider Training Materials Where can I locate training resources and available training sessions on how to use PELICAN? A high-level PELICAN overview is available for Staff which outlines the various subsystems within PELICAN as well as a concentration on Pre K Counts, head Start and ELN/STARs. The subsystems outlined within the overview include: Child Care Works (CCW), Provider Certification (PPCS), Keys to Quality (K2Q), PA Pre-K Counts (PKC) and the Early Learning Network (ELN). Training resources for PA Pre-K Counts Providers can be found here: Training resources for Early Learning Network / STAR Providers can be found here: Training resources for Head Start Providers can be found here: To locate and register for trainings, navigate to the PA Keys website and access the Professional Development Calendar. Follow the steps below to search for classroom training on the PA Key website: 1) Go to the Pennsylvania Early Learning Keys to Quality website at www.pakeys.org. 2) Click on the Log In link in the upper right of the page. 3) If you are an existing user, enter your email address and password to log in. If you are a new user, click on the New Users Register Here link to create an account. 4) Click on Calendar in the column on the left side of the page. 5) Use the basic features to search for trainings by date or location. Click on the Detailed Search button to search by training topic. 3
Online Help Links and Screenshot Online Help provides training materials that are easily accessed while working within the PELICAN system. Where can I access Online Help? Online Help resources are located on the PELICAN system: o https://www.pelican-t.state.pa.us/ccmis-t/pelicandefault.aspx Follow these steps to locate Online Help in the PELICAN system: 1. Log in to PELICAN. 2. Click the Early Learning Network link. 3. At the top of the page, click on the Help link. 4. The Online Help page will display (see below) and you will now be able to search and view Online Help materials. 4
CAPTIVATE screenshot The ELN simulations were completed in CAPTIVATE. A screenshot of the beginning page of each simulation will usually look like this: 5
Early Learning Network Training Materials, CAPTIVATE Simulations Targeted Users: Staff CAPTIVE Simulations Description Basic Navigation This simulation contains information about basic navigation terms, concepts and pages used in ELN. At the end of this course, users should be able to: login to ELN, navigate pages, fields and features and use Online Help. Child & Family Information Create A New Child This simulation contains information on how to create new child and family records. In addition, details are provided on how to search, view and update records. Child & Family Information View or Update This simulation contains detailed information on how to search, Existing Child and Family Information view and update existing records for a child and a family. Child & Family Information Common Scenarios This simulation contains details on two common scenarios related to child and family information errors. The scenarios presented in this course are: Child name does not appear on the Child Roster Child data is sent to Ounce instead of Work Sampling Location, Benefits, Funding, Classroom Information This simulation outlines the process of creating/editing Provider Overview Reports Staff Information Alerts location, benefits, funding and classroom information. This simulation contains details of various report elements. The elements outlined are: General information Report generation Viewing, saving, deleting and printing reports This simulation contains information on how to create, view and edit staff information. This simulation outlines the process of searching and viewing alerts. 6
Early Learning Network Training Materials, Tip Sheets Targeted Users: Staff Tip Sheet Description / Overview of Topics Alerts- Child Demographics This tip sheet contains information on how to accept or reject changes related to child demographics when an alert is generated. Reports This tip sheet contains a tabular display for each report with its respective description, format and associated user role. Online Help This tip sheet contains a visual example of an Online Help document which was chosen from the content outline. Clearance This tip sheet outlines the PELICAN clearance process as it relates to child clearance, staff information verification/clearance and the address clearance process. End Dating This tip sheet outlines the four end dating processes within PELICAN. The four processes are: End dating child enrollment End dating staff from a classroom End dating staff from a location End dating a classroom Each process contains a step by step guide and a list of possible issues that may be encountered. ELN Glossary The ELN glossary contains a set of common terms along with their definitions that a staff user may encounter while using the ELN system. Tips and Tricks: A Quick Reference Guide for Your This tip sheet contains a reference guide for using a computer Computer which outlines basic computer skills such as how the keys are organized, quick key strokes, mouse shortcuts and definitions of key terms. Excel Tips and Tricks This tip sheet contains specific tips and tricks on using Excel as it relates to sorting/filtering data, formatting, page breaks, preview options and adding headers/footers to all pages. 7
Early Learning Network Training Materials, Data Field Forms Targeted Users: Staff Data Field Form Description Classroom Information This Data Field Form is a paper based version of the Classroom Information screen in ELN. All fields on this screen are mirrored on the Data Field Form and can be used prior to entering data into ELN. Location/Funding Information This Data Field Form is a paper based version of the Location/Funding Information screen in ELN. All fields on this screen are mirrored on the Data Field Form. Staff Information This Data Field Form is a paper based version of the Staff Information screen in ELN. All fields on this screen are mirrored on the Data Field Form. Child/Family Information This Data Field Form is a paper based version of the Child/Family Information screen in ELN. All fields on this screen are mirrored on the Data Field Form. 8
ELN/ STARs Help Desk How can I contact the ELN Help Desk? Questions or issues regarding data entry into PELICAN should be directed to the ELN Help Desk 1-877-491-3818 or email issue to earlylearningnetwork@pattan.net When calling or emailing the Help Desk, Staff should provide: o o o o Name and Username of person experiencing the issue MPI [9 or 13 digits] and 4 digit Site ID Date and time of the issue Steps taken leading up to the issue Screenshots that identify the issue, when possible 9