Riding the Electronic Commerce Wave to Profit with Compaq Sharon Fortmeyer-Selan North America Marketing Internet and E-Commerce Solutions
Business is Changing %XVLQHVV#&\FOHV 1960 1980 1990 2000 Business cycles becoming shorter. Rapid response necessitates new approaches / tools. Internet / e-commerce foundation achieve competitiveness. E-commerce one more way to leverage latest technologies
1997 E-Commerce Crosses the Chasm
Internet Commerce Market Merchant to Consumer Business to Business Source: Forrester,, IDC Internet 1995: $40 Million 2003: $108 Billion* 40 M US households 5% of all Sales 1995: $30 Million 2002: $425 Billion* Net traffic doubles in 100 days 2 growth rate of overall economy Elizabeth Wise, Net Use Doubling Every 100 Days USA Today: 16 April 1998 p. 1A Source: *INPUT
Electronic Commerce: Marketplace of the Next Millennia Pervasive throughout organizations A big issue and a big opportunity A core business issue Touches all parts of the business, not just IS
Electronic Commerce: Marketplace of the Next Millennia Uncharted territory Happening much faster then expected Biggest risk is standing still
The Technology Bridge Exists Security Transaction management Comprehensive electronic commerce solutions High availability servers High performance networking Services for the new marketplace
But... With Low Barriers to entry Many players, few winners How can you profit in electronic commerce?
Compaq Strategy for E-Commerce Provide a standards based architecture and framework for delivery Concentrate on practical solutions and knowledge sharing for rapid ROI Partner with Market Making ISVs and Resellers for Solutions and Customer Choice
Compaq Provides a Full Range of Solutions Linking Buyers, Sellers and Suppliers EC Storefront Financial & Telecom Infrastructure Procurement B2C B2B Buyer Fulfillment Selling Enterprise Supply Chain Integration Supplier Supplier Transportation and logistics
Advantages of Compaq Strategy Proven blueprint based on standards Delivers tested building blocks Benefits Reseller ISV Integrator End customer
The Framework Get Started Sell On-Line Electronic storefront Manage suppliers and partners Supply chain integration Web presence Secure, Manageable, Available, Scalable
Blueprint for Scalable Internet Solutions Distributed Internet Server Array (DISA) http://www.compaq compaq.com/solutions/internet/.com/solutions/internet/disa.html
Compaq Electronic Commerce Offerings Web presence Web storefront Web enabled partner / supplier management Service Provider Solutions
Compaq Electronic Commerce Offerings Web presence (get started) SMB On-line Services Enterprise On-line Services activeanswers for Web-based Solutions Blueprint for Scalable Internet Solutions ProLiant Web Servers Internet Energized Alpha Servers Security Solutions for Servers Web storefront (sell on-line) E-Commerce for Small-Medium Businesses E-Commerce Services for Enterprises activeanswers for E- Commerce ProLiant E- Commerce Servers Security Solutions for Servers Blueprint for Scalable Internet Solutions Web enabled partner / supplier mgmt (manage business) activeanswers for SAP R/3 activeanswers for Oracle Data Mart activeanswers for Microsoft SQL Server Compaq Internet Services Outsourcing & Operations Management Compaq Security Solutions Service Provider Solutions Compaq ISP Solutions Telecommunications Solutions E-Commerce Financial Communities
Server Packages and Solutions Pretested,, industry-standard Servers: ProLiant Web Servers ProLiant E-Commerce Servers Security servers with Checkpoint, Raptor or AltaVista Internet Energized Alpha Servers Secure, scalable payment solutions (SET standard) Certificate Servers
Knowledge Sharing activeanswers Solutionware Compaq On-line Services e-commerce Services
activeanswers Solutionware for Rapid ROI http://www.compaq compaq.com/.com/activeanswers/about/
Compaq On-line Services for SMB and Large Enterprise
E-Commerce Services
Why some of the fastest growing e-businesses chose Compaq Expert advice and blueprint to execute it Superior hardware platform for maintaining service levels Their customers asked for Compaq Able to support scalability on demand and availability agreements. Bottom line: Reduced risk, shorter time to value
Electronic Commerce Opportunities Virtual store front for businesses Catalog and ordering system Links to company s business systems Business model Provide hosting site Develop content based on merchant input Sell or lease system to merchant Charge usage or transaction fees
Profit from Alternative revenue generation choices Subscription Fees Buying or selling advertising Using ad brokers Attracting Contract Work
Profit from Reducing Costs Better customer retention Decreased distribution costs Reduced purchasing costs Reduced customer support costs
Business and Technology: The True Partnership Help your customer across their chasm Become integrated in their virtual business
Getting Started Pick advantaged customer segment Focus on complete success in this segment Ready your own organization Build relationships with key ISVs,, partners Be your own best proof for your customers
For You and Your Customers, Internet business success means Market Penetration Competitive Advantage Cost/ Efficiency Performance Improvement Source: Mary Cronin; Author - Doing Business on the Internet
What Keeps You Awake at Night? Top of mind questions and answers to them
Who to Contact? Overall Solutions: Sharon Fortmeyer-Selan 281 927-8188 Bob Cohen 562 594-5820 Anne Dayton 703 481-9300 Andrew Hilsher 281 927-8249 Strategy and industry linkage: Allan Greenberg 212 856-2714
URLs for Additional Information DISA www.compaq compaq.com/solutions/internet/disa.html Security www.compaq.com/internet E-Commerce www.compaq.com/internet ClubWeb www.compaq.com/clubweb
For You and Your Customers, Internet business success means Market Penetration Competitive Advantage Cost/ Efficiency Performance Improvement Source: Mary Cronin; Author - Doing Business on the Internet