A Bibliography of System Dynamics Project Management Work



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A Bibliography of System Dynamics Project Management Work Compiled by David N. Ford, Ph.D., P.E. 1 Last Updated July 11, 2011 1. Abdel-Hamid, TK. 1984. The Dynamics of Software Development Project Management: An Integrative System Dynamics Perspective. Unpublished PhD Thesis. Massachusetts Institute of Technology. Cambridge, MA. 2. Abdel-Hamid, TK. and Madnick, S. E. 1987. On the Portability of Quantitative Software Estimation Models. Information & Management. 3. Abdel-Hamid, TK. 1988. Understanding the "90% Syndrome" in Software Project Management: A Simulation-Based Case Study. Journal of Systems and Software 8: 319-330. 4. Abdel-Hamid, T.K. 1989a. The Dynamics of Software Project Staffing: A System Dynamics Based Simulation Approach. IEEE Transactions on Software Engineering 15(2): 109-119. 5. Abdel-Hamid, TK. 1989b. A Study of Staff Turnover, Acquisition, and Assimilation and their Impact on Software Development Cost and Schedule. J. Management Information Systems. 6. Abdel-Hamid, TK., and S. E. Madnick. 1989c. Software Productivity: Potential, Actual, and Perceived. System Dynamics Review, Volume 5, Number 2,. 7. Abdel-Hamid, TK. 1990a. Investigating the Cost/Schedule Tradeoff in Software Development. IEEE Software, 7(1): 97-105. 8. Abdel- Hamid, TK., and S. E. Madnick. 1990b. The Elusive Silver Lining: How We Fail to Learn from Software Development Failures, Sloan Management Review 39, Fall 1990. 9. Abdel-Hamid, TK, and S. E. Madnick. 1991. Software Project Dynamics: An Integrated Approach. Englewood Cliffs, NJ: Prentice-Hall. 10. Abdel-Hamid, TK. 1992. Investigating the Impacts of Managerial Turnover/Succession on Software Project Performance. Journal of management Information Systems 9(2) 127-144. 1992. 11. Abdel-Hamid, TK. 1993a. Thinking in Circles. American Programmer, May 1993. 12. Abdel-Hamid, TK. 1993b. A Multiproject Perspective of Single-Project Dynamics. Journal of Systems Software 22: 151-165. Vol. 22, Number 3, September 1993, pp. 151-166. 1 Associate Professor, Zachry Department of Civil Engineering, Texas A&M University. Email: DavidFord@tamu.edu. URL: https://ceprofs.civil.tamu.edu/dford/ 1 of 10

13. Abdel-Hamid, TK., Sengupta, K., Ronan, D. 1993. Software Project Control: An Experimental Investigation of Judgment with Fallible Information. IEEE Transactions on Software Engineering 19(6) 603-610. 14. Abdel-Hamid, T.K. Adapting, Correcting, and Perfecting Software Estimates: A maintenance Metaphor. Computer, March, 1993. 15. Abdel-Hamid, T.K., Sengupta, K., and Hardebeck, M. The Effect of Reward Structures on Allocating Shared Staff Resources Among Interdependent Software Projects: An Experimental Investigation. IEEE Transactions on Engineering Management, Vol. 41, No. 2, May 1994. 16. Abdel-Hamid, T.K. The Slippery Path to Productivity Improvement. IEEE Software, July, 1996. 17. Abdel-Hamid, T.K., Sengupta, K., and Swett, C. Goal Setting and Software Project Performance: An Experimental Investigation. MIS Quarterly, December, 1999. 18. Sengupta, K., Abdel-Hamid, T.K., and Bosley, M. Coping with Staffing Delays in Software Project Management: An Experimental Investigation. Transactions on Systems, Man, and Cybernetic, January, 1999. 19. Ackermann, F., Eden, C. and Williams, T. Modelling for litigation: mixing qualitative and quantitative approaches. Interfaces 27(2) March-April 1997 pp. 48-65, 1997. 20. Alfeld, L. E., Construction Delays: A Simulation Analysis, Ph.D. Dissertation, Washington University, St. Louis, UMI Dissertation Services, Ann Arbor, MI, 1990. Alfeld, L. E., J. R. Wilkins, and C. S. Pilliod. "The Virtual Shipyard: A Simulation Model of the Shipbuilding Process," Paper presented at the 1997 Ship Production Symposium, April 21-23, 1997, New Orleans, LA. 21. Alessandri, T., Ford, D., Lander, D. Leggio, K., and Taylor, M., "Managing risk and uncertainty in complex capital projects," Quarterly Review of Economics and Finance. Vol. 44, No. 5, pp. 751-767. December, 2004. 22. Barlas, Y. & Bayraktutar, I. 1992. An Interactive Simulation Game for Software Project Management (Softsim). Proceedings of the 1992 International System Dynamics Conference of the System Dynamics Society, Utrecht, the Netherlands. 23. Bayer S and Gann D. 2006. Balancing Work: Bidding Strategies and Workload Dynamics in a Project-Based Professional Service Organisation. System Dynamics Review Vol. 22, No. 3, Fall 2006, 185-211. 24. Bhargav, S and Ford, D.N.. "Project Management Quality and the Value of Flexible Strategies," Engineering, Construction and Architectural Management, 13(3):275-289. Spring, 2006. 2 of 10

25. Black, L. J. and N. P. Repenning. Why Firefighting Is Never Enough: Preserving High- Quality Product Development. System Dynamics Review Vol. 17, No. 1, Spring 2001. 26. Cao, Q., Ford, D. and Leggio, K. "The Application of Real Options to the R&D Outsourcing Decision" Chapter XVII in Schniederjans, M. Schniederjans, A. Schniederjans, D. (Eds.), Outsourcing Management Information Systems., Idea Group Publishing. London. 2006. 27. Chichakly, K. 1993. The Bifocal Vantage Point: Managing Software Projects From a Systems Thinking Perspective, American Programmer, May,1993. 28. Cooper, K.G. Naval Ship Production: A Claim Settled and A Framework Built. Interfaces, Volume 10, Number 6, 1980. 29. Cooper, K.G. The Rework Cycle (a series of 3 articles): Why Projects Are Mismanaged; How It Really Works And Reworks ; Benchmarks for the Project Manager. PMNETwork Magazine, February 1993 for first two articles; Project Management Journal March 1993 for third article. 30. Cooper, K.G. and T. W. Mullen. Swords and Plowshares: The Rework Cycles of Defense and Commercial Software Development Projects, American Programmer, May,1993. 31. Cooper, K.G. The $2,000 Hour: How Managers Influence Project Performance Through the Rework Cycle. The Project Management Journal, Volume 25, March,1994. 32. Cooper, K.G., Lyneis, James M., Byrant, Ben. J. 2002. Learning to Learn, from past to future. International Journal of Project Management 20 213-219. 33. Cooper, K. G. and Kimberly Sklar Reichelt [2004]. Project Changes: Sources, Impacts, Mitigation, Pricing, Litigation, and Excellence. Pp. 743-772. In Peter W. G. Morris and Jeffrey K. Pinto, The Wiley Guide to Managing Projects, Hoboken, New Jersey, John Wiley and Sons, 2004. 34. Diehl, E. 1993 The Analytical Lens: Strategy-Support Software to Enhance Executive Dialog and Debate, American Programmer, May,1993. 35. Dillard, JT and Ford, DN. From Amorphous to Defined: Balancing the Risks of Evolutionary Acquisition Defense Acquisition Research Journal. 16(3)236-52, Oct., 2009 36. Eden, C., Williams, T. and Ackermann F. Dismantling the Learning Curve: the role of disruptions on the planning of development projects. International Journal of Project Management. 16(3) 131-138, 1998. 37. Eden, C.E., Williams, T.M, Ackermann, F.A. and Howick, S. On the Nature of Disruption and Delay (D&D) in major projects. Journal of the Operational Research Society. 51(3) 291-300, 2000. 3 of 10

38. Fiddaman, Thomas, Oliva, Rogelio and Aranda, R. Rembert (1993). Modeling the Impact of Quality Initiatives Over the Software Product Life Cycle. Proceedings of the 1993 System Dynamics Conference, Cancun, Mexico. 39. Ford, DN. The Dynamics of Project Management: An Investigation of the Impacts of Project Process and Coordination on Performance. Ph.D. Dissertation, Massachusetts Institute of Technology, August 1995. 40. Ford, D. N. 1996. Impacts of Product Development Process Structure on Cycle Time and Project Manageability. Proceedings of the Third International Product Development Conference, European Institute for Advanced Studies in Management. Fountainbleau, France. April 15-16, 1996. 41. Ford, D.N., Achieving Multiple Project Objectives through Contingency Management, ASCE Journal of Construction Engineering and Management, 128(1):30-39, Feb., 2002. 42. Ford, D.N. Anderson, S., Damron, A., de Las Casas, R., Gokmen, N. and Kuennen, S., "Managing Constructability Reviews to Reduce Highway Project Durations," ASCE Journal of. Construction Engineering and Management. 130(1):33-42. Jan., 2004. 43. Ford, DN. and Bhargav, S "Project Management Quality and the Value of Flexible Strategies," Engineering, Construction and Architectural Management, 13(3):275-289. spring, 2006. 44. Ford, D. and Ceylan, K., "Using Options to Manage Dynamic Uncertainty in Acquisition Projects," Acquisition Review Quarterly, 9(4):243-258, Fall, 2002. 45. Ford, DN and Dillard J Modeling the Performance and Risks of Evolutionary Acquisition Defense Acquisition Review Journal. 16(2):143-158. July, 2009. 46. Ford, DN, Hou, A., and Seville, D. (1993) An Exploration of Systems Product Development at Gadget, Inc.. Working Paper D-4460. System Dynamics Group. Sloan School of Management. Massachusetts Institute of Technology. Cambridge, MA. 47. Ford, DN and Paynting, Richard (1995) Linking Academic Theory and Industry Practice through Interactive Student Projects: A Case Study of System Dynamics and Product Development. The Center for Qulaity Management Journal. Vol. 4, No. 2, pp. 19-32, Spring, 1995. Cambridge, MA. 48. Ford, D.N. and J. D. Sterman. 1998a. Dynamic Modeling of Product Development Processes. System Dynamics Review, 14(1):31-68. 49. Ford. D.N. and J.D. Sterman. Expert knowledge elicitation for improving mental and formal models. System Dynamics Review 14(1) 31-68, 1998b. 50. Ford, D. and Sterman, J., 2003a. "Overcoming the 90% Syndrome: Iteration Management in Concurrent Development Projects," Concurrent Engineering Research and Applications. 111(3):177-186, Sept. 2003. 4 of 10

51. Ford, D.N. and Sterman, J. 2003b "The Liar's Club: Impacts of Concealment in Concurrent Development Projects," Concurrent Engineering Research and Applications. 111(3):211-219, Sept. 2003. 52. Ford, D.N. and Sobek, D. "Modeling Real Options to Switch Among Alternatives in Product Development," IEEE Transactions on Engineering Management. 52(2):1-11. May, 2005. 53. Graham, A. K. 2000. Beyond PM101: Lessons for Managing Large Development Programs, Project Management Journal 31 (4): 7-18, December, 2000. 54. Greer, DR, Black LJ, and Adams RJ. 2005 Identifying and Mitigating Risk Across Organizational Boundaries in Software-Intensive Space System Programs, Space Systems Engineering and Risk Management Symposium http://www.aero.org/conferences/riskmgmt/2005bestpaper.html 55. Greer, DR, Black LJ, and Adams RJ 2006. Improving Inter-Organizational Baseline Alignment in Large Space System Development Programs IEEE Aerospace Conference 2006, Big Sky, MT, March 2006. 56. Homer, J.B., J. D. Sterman, B. Greenwood and M. Perkola. Delivery Time Reduction in Pulp and Paper Mill Construction Projects: A Dynamic Analysis of Alternatives. Proceedings of the 1993 International System Dynamics Conference. 57. Howick, S and Eden, C. 2001. The Impact of Disruption and Delay When Compressing Large Projects: Going for Incentives? Journal of Operational Research Society 52: 26-34. 58. Howick, S. 2003 Using System Dynamics to Analyse Disruption and Delay in Complex Projects for Litigation: Can the Modeling Purposes Be Met? Journal of Operational Research Society 54: 222-229. 59. Howick, S. and Eden, C. (2004). On the Nature of Discreteness in System Dynamics Modelling of Disrupted Projects Journal of the Operational Research Society, Vol 55, No. 6, pp. 598-605. 60. Howick, S. 2005 Using System Dynamics Models With Litigation Audiences, European Journal of Operational Research 162 239-250. 61. Jessen, Svein Arne (1988) Can Project Dynamics be Modeled?. in Proceedings of the 1988 International Conference of the System Dynamics Society. La Jolla, CA. 62. Jessen, Svein Arne (1990) The Motivation of Project Managers, A Study of Variation in Norwegian Project Managers' Motivation and Demotivation by Triangulation of Methods. Doctoral thesis. The Henley Management College and Brunel University. 63. Jessen, Svein Arne (1992) The Nature of Project Leadership. Scandinavian University Press. Oslo, Norway. 5 of 10

64. Joglekar, N. and Ford, D., "Product Development Resource Allocation with Foresight," European Journal of Operational Research. 160(1):72-87. Jan., 2005. 65. Johnson, S., Taylor, T, and Ford, D. "Using System Dynamics to Extend Real Options Use: Insights from the Oil & Gas Industry 2006 International System Dynamics Conference, Nijmegan, The Netherlands. July 23-27, 2006. 66. Johnson, S., Peterson, DW, and Swank GR. "Project of the Future Vision: Using System Dynamics to Achieve Model-in-Loop Project Planning and Execution, 2006 International System Dynamics Conference, Nijmegan, The Netherlands. July 23-27, 2006. 67. Kelly, T. J. 1970. The Dynamics of R&D Project Management. Unpublished Thesis, M. I. T. 68. Kellner MI, Madachy RJ, and Raffo DM, Software Process Modeling and Simulation: Why, What, How, Journal of Systems and Software, Vol. 46, No. 2/3 (15 April 1999). 69. Kim, Daniel H. (1988). Sun Microsystems, Sun3 Product Development/Release Model. Technical Report D-4113, System Dynamics Group. Massachusetts Institute of Technology. Cambridge, MA. 70. Levitt RE, Jan Thomsen, Tore R. Christiansen, John C. Kunz, Yan Jin, and Clifford Nass. 1999. Simulating Project Work Processes and Organizations: Toward a Micro-Contingency Theory of Organizational Design, Management Science 45(11): 1479-1495. 71. Lee, Z, Ford, D. and Joglekar, N. "Resource Allocation Policy Design for Reduced Project Duration: A Systems Modeling Approach," Systems Research and Behavioral Science. 24:1-15. 2007. 72. Lee, S., Pena-Mora, F., and Park, M. [2005] Quality and Change management Model fo Large Scale Concurrent Design and Construction Projects. ASCE J of Construction Engineering and management. August 2005. 890-902. 73. Lee, S., Pena-Mora, F., and Park, M. [2006a] Reliability and Stability Buffering Approach: Focusing on the Issues of Errors and Changes in Concurrent Design and Construction Projects. ASCE J of Construction Engineering and management. May 2006. pp 290-300 74. Lee, S., Pena-Mora, F., and Park, M. [2006b] Web-enabled System Dynamics Model for Error and Change Management on Cincurrent Design and Construction Projects ASCE J of Construction Engineering and management. July/August 2006. pp 452-464 75. Lin [1993]. Walking on Battlefields: Tools for Strategic Software Management, American Programmer, May,1993. 76. Love, PED, Mandal, P, and Li, H. [1999] Determining the causal structure of rework influences in construction Construction Management and Economics. 17 (1999), 505-517. 6 of 10

77. Love, PED, Holt, GD, Shen, LY, Li, H, Irani, Z. [2002) Using systems dynamics to better understand change and rework in construction project management systems International Journal of Project Management. 20(2002) 425-436 78. Love, PED, Mandal, P., Smith, J., Li, H. [2000] Modelling the dynamics of design error induced rework in construction Construction Management and Economics. 18 (2000), pp 567-574 79. Lyneis, James M., Cooper, Kenneth G., and Els, Sharon A., "Strategic Management of Complex Projects: A Case Study Using System Dynamics." System Dynamics Review. 80. Lyneis, JM and Ford, DN, System Dynamics Applied to Project Management: A survey, assessment, and directions for future research. System Dynamics Review, 23(4):157-189. Winter, 2007. 81. Madachy, RJ. 2002. Software Process Concurrence. Proceedings of the 2002 International System Dynamics Conference of the System Dynamics Society, Palermo, Italy. http://www.systemdynamics.org/conferences/2002/index.html 82. Madachy, RJ. [Forthcoming] Software Process Dynamics. IEEE Computer Society Press http://www-rcf.usc.edu/~madachy/spd/ 83. Nicholas McKenna, 2005. Executing Major Projects through Contractors, Proceedings of the 2005 International System Dynamics Conference, Boston, MA. 84. Nasir, J. 2000. ByggSim: An Interactive Learning Environment For Construction Management Students. Paper presented at the 18th International Conference of the System Dynamics Society, Bergen, Norway. 85. Ng, W. M., Khor, E. L., & Lee, J. 1998. Simulation Modeling and Management of a Large Basement Construction Project. Journal of Computing in Civil Engineering, 12(2): 101-110. 86. Padilla, E. & Carr, R. 1991. Resource Strategies for Dynamic Project Management. Journal of Construction Engineering and Management, 117(2): 279-293. 87. Park, M. Dynamic Planning and Control Methodology for Concurrent Construction Projects, Ph.D. Dissertation, Massachusetts Institute of Technology, Cambridge, MA, May 2001. 88. Park, M. & Pena-Mora, F. 2003. Dynamic Change Management for Construction : Introducing the Change Cycle into Model-Based Project Management. System Dynamics Review, 19(3): 213-242. 89. Park, M and Pena Mora, F [2004] Reliabiliy Buffering for Construction Projects: ASCE J of Construction Engineering and management. sept oct 2004. pp 626-637. and 2006??? 90. Pena-Mora, F. and M. Li, A Robust Planning and Control Methodology for Design-Build Fast-Track Civil Engineering and Architectural Projects, Journal of Construction Engineering and Management, 2001. 7 of 10

91. Rahmandad, H. and Hu, K. 2010. Modeling the rework cycle: capturing multiple defects per task System Dynamics Review. 26(3): 291-315. Erratum in System Dynamics Review 27(2): 216. 92. Rahmandad, H. and Weiss, D 2009. "Dynamics of concurrent software development." System Dynamics Review 25(3): 224-249. 93. Reichelt, KS. 1990. Halter Marine: A Case Study of The Dangers of Litigation. Unpublished Masters Thesis, Massachusetts Institute of Technology, 1990. 94. Reichelt, KS and Lyneis, JM. 1999. The Dynamics of Project Performance: Benchmarking the Drivers of Cost and Schedule Overrun, European Management Journal 17(2): 135-150. 95. Repenning, N. P. A Dynamic Model of Resource Allocation In Multi-Project Research and Development Systems. System Dynamics Review Vol. 16, No. 3, Fall 2000. 96. Repenning, N. P. Understanding fire fighting in new product development, The Journal of Product Innovation Management 18 (2001) 97. Repenning, NP and JD Sterman. 2001. Nobody Ever Gets Credit For Fixing Problems That Never Happened: Creating and Sustaining Process Improvement, California Mangement Review Vol. 43, No. 4 Summer 2001, pp. 64-88. 98. Repenning, NP, Paulo Gonclaves and Laura Black. 2001. Past the Tipping Point: The Persistence of Firefighting in New Product Development, California Management Review, Vol 43 No 4, Summer 2001. 99. Repenning, NP and JD Sterman. 2002. Capability Traps and Self-Confirming Attribution Errors in the Dynamics of Process Improvement, Administrative Science Quarterly 47, 265-295. 100. Richardson, George P. (1982) Sources of Rising Product Development Times. Technical Report D-3321-1. System Dynamics Group. Sloan School of Management. Massachusetts Instititute of Technology. Cambridge, MA. 101. Richardson, George P. and Paich, Mark (1980) Analyzing Rising Development Times in a Rapidly Growing, High Technology Firm. Technical Report D-3228-1. System Dynamics Group. Sloan School of Management. Massachusetts Institute of Technology. Cambridge, MA. 102. Richardson, George P. and Paich, Mark (1981) Understanding the Behavior of Product Development Times at Codex. Technical Report D-3311. System Dynamics Group. Sloan School of Management. Massachusetts Institute of Technology. Cambridge, MA. 103. Richardson, George P. and Pugh III, Alexander L. (1981) Introduction to System Dynamics Modeling with Dynamo. MIT Press. Cambridge, MA. 8 of 10

104. Roberts, E. B. The Dynamics of Research and Development. New York: Harper and Row, 1964. 105. Roberts, Edward B. (1974) A Simple Model of R&D Project Dynamics. R&D Management. 5:1. Reprinted in E. B. Roberts (Ed.), Managerial Applications of System Dynamics. Cambridge MA: Productivity Press, 1978. 106. Roberts, E.B. Part Four, Research and Development System Dynamics, in Roberts, E. B. Managerial Applications of System Dynamics. Cambridge, Ma: The MIT Press, 1978. 107. Rodrigues, A. G. and J. Bowers. 1996. System Dynamics in Project Management: A Comparative Analysis With Traditional Methods. System Dynamics Review, Volume 12, Number 2 108. Rodrigues, A. G. and T. Williams. System Dynamics in Software Project Management: Towards the Development of a Formal Integrated Network. European Journal of Information Systems 6, 51-56, 1996. 109. Rodrigues, A and Williams, T. M. 1998. System dynamics in project management: assessing the impacts of client behavior on project performance. Journal of the Operational Research Society. 49, 2-15 110. Rodrigues, Alexandre G. 2001. Managing and Modelling Project Risk Dynamics: A System Dynamics-based Framework, Presented at the Fourth European Project Management Conference, PMI Europe 2001, London UK, 6-7 June 2001. 111. Rodrigues, A. 2000. "The Application of System Dynamics to Project Management: An Integrated Methodology (SYDPIM)". PhD Dissertation Thesis. Department of Management Science, University of Strathclyde. 112. Sengupta, K. and Abdel-Hamid, TK. Alternative Conceptions of Feedback in Dynamic Decision Environments: An Experimental Investigation. Management Science, April, 1993. 113. Sengupta, K. and Abdel-Hamid, T.K. The Impact of Unreliable Information on the Management of Software Projects: A Dynamic Decision Perspective. IEEE Transactions on Systems, Man, and Cybernetics, March, 1996. 114. Smith, B.J., N. Nguyen and R. F. Vidale. 1993. Death of a Software Manager: How To Avoid Career Suicide Through Dynamic Software Process Modeling. American Programmer, May edition. 115. Sterman, J. D. System Dynamics Modeling for Project Management. http://web.mit.edu/jsterman/www/, 1992. 116. Sterman JD. 2000. Business Dynamics: Systems Thinking and Modeling for a Complex World. Irwin/McGraw Hill: Chicago, IL. 9 of 10

117. Taylor, TR and Ford, DN. "Managing Tipping Point Dynamics in Development Projects. ASCE Journal of Construction Engineering and Management. 134(6):421-431. June, 2008. 118. Taylor, T and Ford, DN. "Tipping Point Dynamics in Development Projects System Dynamics Review. 22(1):51-71. Spring, 2006. 119. Weil, Henry B. et al. (1973) The Dynamics of R&D Strategy. in Roberts, Edward (ed.) Managerial Applications of System Dynamics. Productivity Press. Norwalk, CN 120. Weil, HB and Etherton, RL. 1990. System Dynamics in Dispute Resolution. Proceedings of the 1990 International System Dynamics Conference. 121. Weil, H. B. and Dalton, William J., 1992. Risk Management in Complex Projects, Risk Management in Complex Projects. Proceedings of the 1992 International System Dynamics Conference of the System Dynamics Society, Utrecht, the Netherlands. 122. Williams, T.M., Eden, C.L., Akermann, F.R., and Tait, A. (1995). The effects of design changes and delays on project costs. Journal of the Operational Research Society 46(7) 809-818. 123. Williams, T.M., Eden, C.L., Akermann, F.R., and Tait, A. (1995). Vicious circles of parallelism. International Journal of Project Management. 13(3) 151-155. 124. Williams, TM. 1999. Seeking Optimum Project Duration Extensions. Journal of the Operational Research Society 50, 460-467. 125. Williams, TM. 2000. Safety Regulation Changes During Projects: The Use of System Dynamics to Quantify the Effects of Change. International Journal of Project Management. 18 23-31. 126. Williams, T.M., Fran Ackermann and Colin Eden. 2003 Structuring a Delay and Disruption Claim: An Application of Cause-Mapping and System Dynamics, European Journal of Operational Research 148 192-204. 127. Williams, T.M. Colin Eden, Fran Ackermann, Susan Howick (2001) The use of project postmortems. Project Management Institiute. 2001 Nashville USA, November 2001 128. Williams, T. Modelling Complex Projects. John Wiley & Sons, Ltd. Chichester, UK. 2002 129. 10 of 10