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Quality matters Now in its fifth edition, the Project Management Body of Knowledge (PMBOK) is a collection of processes and knowledge areas accepted as best practice for the project management profession. As an internationally recognised standard (ANSI/PMI 99-001-2008 and IEEE 1490-2011) it provides the fundamentals of project management, irrespective of the type of project be it construction, software, engineering, automotive, etc. Each knowledge area contains some or all of the project management processes. For example, Project Procurement Management includes: Plan Procurements Conduct Procurements Administer Procurements Close Procurements PMBOK recognises 5 basic process groups and 10 knowledge areas typical of almost all projects. The basic concepts are applicable to projects, programmes and operations. The five basic process groups are: 1. Initiating 2. Planning 3. Executing 4. Monitoring and Controlling 5. Closing Processes overlap and interact throughout a project or phase. Processes are described in terms of: Inputs (documents, plans, designs, etc.) Tools and Techniques (mechanisms applied to inputs) Outputs (documents, products, etc.) Much of PMBOK is unique to project management, for example, critical path and work breakdown structure (WBS). Some areas overlap with other management disciplines including planning, organising, staffing, executing and controlling the operations of an organisation. Financial forecasting, organisational behaviour and planning techniques are also similar. The Project Management Institute has created a suite of accrediations, but by far the two most popular are: Certified Associate in Project Management (CAPM) - A project manager with this certification has demonstrated a common base of knowledge and terms in the field of project management. It requires a secondary degree (high school diploma or global equivalent) and either 1500 hours of work on a project team or 23 contact hours of formal education in project management. The ten knowledge areas are: Project Integration Management Project Scope Management Project Time Management Project Cost Management Project Quality Management Project Human Resource Management Project Communications Management Project Risk Management Project Procurement Management Project Stakeholder Management (added in the 5th edition) Project Management Professional (PMP) - A project manager with this certification has met specific education and experience requirements, has agreed to adhere to a code of professional conduct and has passed an examination designed to objectively assess and measure project management knowledge. In addition, a PMP must satisfy continuing certification requirements or lose the certification. The PMI Registered Education Provider logo is a registered mark of Project Management Institute, Inc. PMI is a registered mark of the Project Management Institute, Inc. 2
Your improvement partner PROFESSIONAL EDUCATION Syzygal delivers class-room based professional training services and innovative e-learning solutions. All our training solutions are based on Industry recognised best practices and include formal certification. CONSULTING SERVICES Syzygal consultants have a wealth of experience working in all types of organisations; public, private and government institutions. Our team are qualified, knowledgeable and have practical ability with global experience. IT Service Management Implementation and management of quality information technology services that meet the needs of the business, through an appropriate mix of people, process and information technology. Enterprise Governance Focusing on the performance and risk management of information technology systems and supporting greater accountability in decision-making for the best interest of all stakeholders. Project Management Controlled planning, organisation and motivation of resources over a fixed time to achieve specific project goals and objectives; typically to bring about beneficial change or added value. IT Security Management The protection of information and information infrastructure assets against the risks of loss, misuse, disclosure or damage; providing controls organisations need to manage these risks. 3
Who should attend PMI training? Anybody can apply for a Project Management Institute certification that matches their qualification and experience; no certification serves as a prerequisite for another. There is no need to be a PMI member but there are member discounts on application and credential maintenance costs. But which certification should you target? The Certified Associate in Project Management (CAPM) is designed for less experienced project practitioners looking to demonstrate their commitment to project management, improve their ability to manage larger projects and earn additional responsibility. CAPM demonstrates your understanding of the fundamental knowledge, terminology and processes of effective project management. The audience for the PMI CAPM course may include: Project Team Members Managers Project Leaders Senior Management New Project Managers The Project Management Professional (PMP) credential is one of the most important industry-recognised certification for project managers. Globally recognised and demanded, the PMP demonstrates that the holder has the experience, education and competency to lead and direct projects. The audience for the PMI PMP course may include: Project Managers Project Leaders Project Directors Senior Project Officers Program Coordinator/Managers Development Managers Planning Managers Professional Consultants Making projects work PMI global standards provide guidelines, rules and characteristics for project, program and portfolio management. These standards are widely accepted and, when consistently applied, they help you, your global peers and your organisation achieve professional excellence. The PMBOK guide identifies a subset of ten knowledge areas that the project management body of knowledge generally recognised as a good practice. In PMBOK, the term generally recognised means the knowledge and practices described are applicable to most projects most of the time and there is a consensus about their value and usefulness. The term good practice means there is a general agreement that the application of the knowledge, skills, tools, and techniques can enhance the chance of success over many projects. 4
Syzygal professional training helps career focused individuals differentiate themselves and build successful careers. The PMBOK 10 knowledge areas Project Integration Management: includes the processes and activities needed to identify, define, combine, unify, and coordinate the various processes and project management activities within the PM Process Groups. Project Scope Management: includes the processes required to ensure that the project includes all the work required, and only the work required, to complete the project successfully. Project Time Management: includes the processes required to manage the timely completion of the project. Project Cost Management: includes the processes involved in planning, estimating, budgeting, financing, funding, managing, and controlling costs so that the project can be completed within the approved budget. Project Quality Management: includes the processes and activities of the performing organisation that determine quality policies, objectives, and responsibilities so that the project will satisfy the needs for which it was undertaken. Project Human Resource Management: includes the processes that organise, manage, and lead the project team. Project Communications Management: includes the processes required to ensure timely and appropriate planning, collection, creation, distribution, storage, retrieval, management, control, monitoring, and disposition of information. Project Risk Management: includes the processes of conducting risk management planning, identification, analysis, response planning, and controlling risk on a project. Project Procurement Management: includes the processes necessary to purchase or acquire products, services, or results needed from outside the project team. Project Stakeholders Management: includes the processes required to identify all people or organisations impacted by the project, analysing stakeholder expectations and impact on the project, and developing appropriate management strategies for effectively engaging stakeholders in project decisions and execution. 5
The TACT approach Theory Delivering focused knowledge with innovative methods Testing Measurement and confirmation of learning through testing THEORY TEST Absorb Placing students in real-world scenarios with hands on scope TACT Consolidate Fun and interesting learning utilising interactive methods ABSORB CONSOLIDATE As part of doctoral research, Syzygal have developed a unique approach to developing and designing professional education courses and courseware. Rather than utilising tired and over-used methods such as working straight from a syllabus, Syzygal decided to research the key elements of effective learning. What we found was that although dynamic and flexible delivery methods were essential to the overall experience for students, it was the approach to content formulation and positioning that was critical to maximising learning up-take and knowledge retention. The THEORY of a subject is obviously critical to success, but ensuring it is positioned in contextual alignment is the pay-off. We then ensure students ABSORB the theory by placing them in real-world scenarios and role-plays, ensuring the theory connects to practical application. To support this we CONSOLIDATE the learning by using innovative games and exercises to further develop understanding and retention. Finally we ensure TESTING takes place throughout training events which prepares the student to take their formal certification. TACT is Syzygal s proprietary methodology for developing courses and courseware 6
Gaining recognition as a subject matter expert and moving your career forward begins with demonstrating your knowledge and expertise. Help and expert advice when you need it most The foundation of the Syzygal business model is the specialisation in the areas of IT Service Management, IT Security Management, Project Management and Enterprise Governance. Our focus is on supporting and communicating world-renowned, industry recognised frameworks and standards. In doing so we help our clients develop worldclass, business centric IT Services and business change environments. Placed world-wide, we provide innovative solutions helping your business deliver tangible and measurable improvements through direct consultancy or training and education products. Syzygal s primary business objectives and goals are to: Educate professionals in leading industry best practices Help our clients develop real knowledge and understanding in core business practices Support the practical implementation of that knowledge Ultimately help our clients improve their business practices Our approach is to accept and deliver only the highest quality in information content, materials and delivery of our courses. We believe that learning is better achieved by participation from the student rather than instruction by the lecturer. Taking this approach leads to a better overall experience for the training candidates and achieves a longer lasting knowledge transfer from the course. We employ only the best training resources and ensure they have applicable, real life experience in their specialist areas and industry standard frameworks and methodologies. 7
Professional Education Stand out from the crowd Syzygal Europe Kemp House London Syzygal Arabia Silicon Oasis Dubai www.syzygal.com info@syzygal.com