Real Estate January 2015 Leasehold Arrears Team Sheet We collect residential leasehold service charges and ground rent on a no-win, no-fee basis 99% success rate In many cases, we will collect the service charges and/or ground rent and our fees direct from the leaseholder or their mortgagee within ten-twelve weeks. In some cases, it will take a little longer. We will not charge if we are not successful and will only charge the amount we have recovered in fees from the leaseholder or mortgagee where we are successful. Who s the service for? The service is available to anyone anywhere in England and Wales with responsibility for service charge and/ or ground rent collection, including owners of property portfolios, management companies, managing agents, housing associations, local authorities and house builders. Subject only to a few restrictions (which are necessary to enable us to recover fees from the leaseholder or the mortgagee), the service relates to all service charge and ground rent arrears. How will it be provided? We will provide the service through a bespoke computerised case management system which ensures maximum efficiency. However, there will always be a real person to talk to. Clients are welcome to contact us for updates at any time. We can provide regular reports to suit individual client requirements. www.bonddickinson.com Leasehold Arrears Team Sheet December 2014 1
Management Jen Smurthwaite Partner T: +44 (0)191 279 9226 E: Jen.Smurthwaite @bonddickinson.com Jen is the Partner in charge of the Leasehold Arrears Team in Newcastle. She has been advising on Property Litigation issues for over 25 years. She has had extensive involvement in setting up our case management systems, assisting with strategic developments and liaising with clients to discuss their requirements. Yvonne Ramsay Chartered Legal Executive Manager T: +44 (0)191 279 9221 E: Yvonne.Ramsay @bonddickinson.com Yvonne is a Fellow of the Chartered Institute of Legal Executives. She has worked at the firm since 1983. She was involved in setting up one of Newcastle s first computerised debt collection services and since that time has developed a specialism in leasehold service charge and ground rent recovery. She manages the Team on a day to day basis making sure that all work is carried out quickly and efficiently and dealing personally with any unusual problems or issues arising from any case. Lesley Turnbull Team Supervisor Lesley has worked at the firm since August 1999 dealing with litigation and is now the Team Supervisor. She joined the Team in April 2006. In her spare time, Lesley enjoys swimming and going to the theatre. Andrew Oliver Deputy Team Supervisor Andrew joined the firm in 2007 as a paralegal and was quickly promoted to the role of Junior Conveyancer. Andrew remained in that role until he joined the Leasehold Arrears Team in May 2008. Before coming to the firm Andrew was a Retail Manager for 4 years. In his spare time, he enjoys lifting weights, cooking and travelling. www.bonddickinson.com Leasehold Arrears Team Sheet January 2015 2
Senior legal staff Catriona Graham Solicitor Catriona has worked at the firm since 2003 and joined the Leasehold Arrears Team in early 2006. Catriona works as a Solicitor within the team, having previously qualified and worked as a Fellow of the Chartered Institute of Legal Executives. Catriona handles the disputed service charge cases and First Tier Tribunal cases. Sarah Yates Chartered Legal Executive Legal Advisor Sarah joined the Team in 2007 as a. She was promoted to Deputy Supervisor and more recently as a Legal Advisor. Sarah is a Fellow of the Chartered Institute of Legal Executives. In her spare time, Sarah enjoys socialising, reading and going to the theatre. Andrew Carr Graduate Legal Executive Legal Advisor Andrew joined the firm in 2007 and previously worked in the Conveyancing department. He joined the Team in June 2008. He graduated from the University of Sunderland in 2003 with a Law degree and from Northumbria University in 2004 with a post graduate Diploma in Legal Practice. In his spare time, Andrew enjoys going to the gym, playing and watching football and socialising with his friends. Sharon Carr Legal Advisor Sharon has worked for the Property Litigation Team in the firm since 1995. Sharon studied for her degree part-time and holds a First Class Honours Degree in Humanities. She is currently studying further with the Chartered Institute of Legal Executives. In her spare time, Sharon enjoys reading, going to the gym and spending time with her family. www.bonddickinson.com Leasehold Arrears Team Sheet January 2015 3
Legal assistants Lorna Kelly Lorna joined the firm in early 2003 and worked as a legal secretary in the Housing and Residential Team, she was then promoted to paralegal and dealt with Equity Release matters for a major client of the firm. Lorna enjoys socialising with her friends, going to the gym and running. Kathryn Lawson Kathryn joined the firm in July 2012 after completing her Law degree and Legal Practice Course at Northumbria University. Kathryn enjoys swimming, playing and listening to music and socialising with friends in her spare time. Sarah Park Sarah joined the team in April 2012 and became a after completing the LLB (Hons) law degree at Northumbria University. In her spare time she enjoys running and socialising with friends. Jake Boyd Jake joined the firm in March 2014 after working in retail management. He holds a First Class LLB (Hons) degree from the University of Lincoln and completed the Legal Practice Course at Northumbria University with a Distinction. In his spare time, Jake enjoys running, cycling and playing guitar. www.bonddickinson.com Leasehold Arrears Team Sheet January 2015 4
Laura Branch Laura joined the firm in March 2014. She graduated from Northumbria University with a LLB (Hons) Exempting degree in 2012. In her spare time Laura enjoys exercising, reading and socialising with friends. Christopher Durnien Chris joined the team in March 2014. He graduated from the Law (Exempting) degree at Northumbria University in July 2012 and previously worked for Northumbria Healthcare NHS as part of the lease car team. In his spare time Chris enjoys socialising with friends and travelling. Zoe Teasdale Zoe joined the team in July 2012 as an and has since been promoted to a. Zoe has just completed her Law LLB (Hons) Exempting Degree at Northumbria University. In her spare time Zoe enjoys travelling, watching live music and spending time with her family and friends. www.bonddickinson.com Leasehold Arrears Team Sheet January 2015 5
Administration staff Julie Davison Legal Administrator Julie joined the team in October 2008. She returned to work after an 8 year break to look after her 2 children. In her spare time she likes spending time with her family, socialising and keeping fit. Megan Temple-Sweeting Assistant Legal Administrator Megan studied for her A-Levels at Kenton Sixth Form and before joining the team, did voluntary work at a community centre. She enjoys socialising with friends and family. Shauna Allan Shauna joined the team in February 2013. She recently moved back to Newcastle from Leeds and has a First Class degree in Business and HR. In her spare time she enjoys spending time with her little girl, socialising and catching up with friends. Tracy Martin Tracy joined the team in February 2013. She returned to work after a 5 year break to look after her son. Tracy previously worked for the firm for 17 years in the Administration Department. In her spare time, she likes to spend time with her family, socialising and cake baking. Racheal Harrison Racheal joined the team in June 2013. She is about to start her third year studying law at Northumbria University and is due to graduate in 2015. In her spare time she enjoys spending time with family and friends and shopping. www.bonddickinson.com Leasehold Arrears Team Sheet January 2015 6
Lauren Rutherford Lauren joined the team in September 2013. She is studying law at Northumbria University and is about to begin her third year. In her spare time she enjoys socialising with friends and family, travelling and going to the gym. Edward Kirkham Ed joined the team in November 2013. He is studying an Mlaw (Exempting) degree at Northumbria University, and is in his third year. In his spare time he enjoys spending time with friends, going to the gym, skiing, watching and playing football. He is a keen Liverpool FC supporter. Christopher McWiggan Chris joined the team in March 2014. He is studying the Legal Practice Course part time at Northumbria University. In his spare time he enjoys socialising with friends, the theatre, the cinema, fishing and weight training at the gym. Alainne Gahutu Alainne joined the team in July 2014. She is originally from Namibia, Africa and is currently studying LLB Law and International Business at Northumbria University. She is due to graduate in 2015.and would like to eventually specialise in Medical Law. She enjoys travelling and spending time with family and friends. www.bonddickinson.com Leasehold Arrears Team Sheet January 2015 7
www.bonddickinson.com Authorised and regulated by the Solicitors Regulation Authority for legal work. Bond Dickinson LLP is a limited liability partnership registered in England & Wales under no OC317661. This document is supplied to you in confidence and contains confidential information which if disclosed could result in a breach of confidence actionable by the firm or our clients and which would or would be likely to prejudice our commercial interests. As some of the information within the document is personal information about our staff and clients, disclosure of this without their consent could result in a breach by you of the Data Protection Act 1998. If you believe that you are under a legal obligation to disclose any of the contents of this document to a third party, we would ask that you let us know, ideally by contacting the Key Contact named in the document, or in their absence, with Andy Kimble in our Information Governance Team.