CALL RECORDER PICO. Retell Single-Line Solutions. A powerful little hardware & software combination that

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Transcription:

Retell Single-Line Solutions CALL RECORDER PICO A powerful little hardware & software combination that connects your phone and your computer, allowing you to record phone calls automatically or manually.

Retell Single-Line call recording solutions CALL RECORDER PICO A powerful little hardware & software combination that connects your phone and your computer, allowing you to record phone calls automatically or manually. Enjoy a clearer view of telephone traffic Functions Now you can have a clear view of the telephone traffic to and from your company, Skype calls included. The Call Recorder Pico automatically records all calls and stores them in a comprehensive database on your computer. Surely you don t want to be on guard all the time. Let the Pico do it for you. The Pico is Retell s smallest call recorder, measured in body size, but linked to a computer it has an almost endless capacity for recording calls. The software supplied has been specially developed to deal with and archive the large number of recordings made by the Call Recorder Pico.. It offers the following functions: Extensive select and search function: it is easy to make selections based on, for instance, name, date or telephone number. The software is user friendly and has extensive query options to retrieve a specific call in seconds. Recordings can be attached to e-mail, played back in a call or by any standard Windows audio player. Export and conversion routines: certain telephone calls or whole selections can be exported onto CD-ROM/DVD archive and/or converted into a PC-WAVE format that can be played on any PC. It is the perfect recording solution for private individuals, small businesses, call centres and any other organisation. It s recording quality is high, it s price is low. How does it work? The Call Recorder Pico is a single line USB Call Recorder. It s a powerful little hardware & software combination that connects your phone and your computer, allowing you to record phone calls automatically or manually. Together with the included Pico PC software and your PC you can easily record all your telephone calls. The recordings are stored in the database on your PC with registration of all available data: date, time, internal and external telephone number, duration of the call and more. In the list the recording properties like date and time of the recording and caller ID are stored with the actual recording and can be viewed. Queries can be made to get a clear picture of the amount of recordings or to find a specific recording quickly. The perfect recording solution for private persons, small businesses, call centres and any other organisation. It s recording quality is high, it s price is low Presentation can be configured by the user: You can determine exactly how the software should present the data. About Retell Retell has manufactured telephone recording equipment since 1986. We are an ethical, well capitalised, financially secure company. Our focus is on developing reliable, innovative products and services that are designed to improve the business performance of our customers. You can even use it to record conversations in the room with its microphone input. It s the perfect recording solution for private persons, small businesses, call centres (special functionalities) or any other organisations. Retell offers secure, easy to use, cost effective solutions that enable all businesses, both large and small, to record all landline and mobile phone conversations.

Retell Ltd // Call Recorder Pico // 1-2 Call Recorder Pico Software Together with the included Pico PC software and your PC you can easily record all your telephone calls. The Pico software is designed to give easy access to recordings. It has buttons to go to the List, Search and Audio tabs. Search on date, notes, external number etc. Recordings can be attached to an e-mail from within the software. A notification message can be recorded and played back. Archives of calls can be selected to burn onto CD for back up purposes. Special functionality for call centre use is added.

The Pico Call Recorder FEATURES Unlimited recording time Every gigabyte of free disk space on your PC allows you to record up to 180 hours of conversation on a hard disk. Multiple telephones It s possible to record simultaneously from one up to at least 4 Pico s on 1 PC, depending on the USB & processor capacity of your PC. Search function The Pico software has an extended search function. Search by Date, Week, Time of day, Duration of the call, Device, Telephone number, Name, or Notes. Supervisor function It is possible to make a database in which all databases of all connected Pico s in an organisation can be brought together, ideal for supervisors. Notification The Pico can record a notification message from within the software. Play back the notifiction message on line manually or automatically. Play back your recordings in another telephone call Play back a recording in a conversation. Have a third party listen to your recording on the line.

The Pico Call Recorder FEATURES E-mail recordings E-mail one or more recordings as attachments to a message with one mouse click from within the Pico software. Works with Skype With Skype you can use your internet connection and make free Skype-to-Skype calls. The Call Recorder Pico can also record your Skype conversations Great sound quality The Call Recorder Pico records in excellent sound quality. The recorded sound is stored in a format any PC can play back. Multi Lingual The Pico software has been made Multi Lingual. The software is available in English, French, German, Dutch, Spanish, Italian, Swedish and Polish. More languages will follow. 2 minute install The Pico hardware & software are easy to install without technical knowledge. The included Quick Guide explains the installation process.

Retell Ltd // Call Recorder Pico // 5-6 SPECIFICATIONS + Single line USB Call Recorder + Connects to all analogue telephones + Store 180 hours per GB free disk space + Microphone input + Automatic recording or Start / Stop button + Comprehensive database with extended search options System Requirements Processor All IBM PC processors Operating system Microsoft Windows XP/ Vista / 7 Connection Free USB port or USB hub TECH SPECS Audio Loudspeakers + Article no. 010.01100 + Working temperature: 0-40 C + Size (LxWxH): 7 x 6,6 x 2,8 cm + Weight: 85 grams + Power: USB Extensive select and search function: it is easy to make selections based on, for instance, name, date or telephone number. 1

Retell Single-Line Solutions CALL RECORDER PICO SE Sense Enterprise Sp Sense Professional SE Sense Essentials Sof Sense Optional Features Mp Mobile Phone Recording CrP Call Recorder Pico Retell Ltd, 53 Thames Street, Sunbury on Thames, Middlesex, TW16 5QH, UK Phone: +44 (0)1932 779755 Email: sales@retell.co.uk