The LOGISTICS DIVISION

The LOGISTICS DIVISION

2 3 OUR ORGANISATION Integrated distribution and logistics In a context of market globalisation and ever increasing competition, many companies have chosen to outsource logistics and movement support activities so that they can concentrate on their core business and significantly reduce their warehouse management costs. On the basis of its experience in the organised distribution sector, BRT Corriere Espresso has set up its own logistical services division which offers certified and customised outsourcing to any company which wishes to have a logistics contact point with its own efficient and integrated distribution network. Quality of the BRT organisation BRT Corriere Espresso has a comprehensive and versatile structure and is capable of providing a fast, reliable and secure distribution service in Italy, Europe and the whole world, with no limits to weight, volume or number of parcels per shipment. Its wide range of services, the flexibility of its shipment system, the computerised management of all transport stages, the integration between operating and computing systems, its real-time information systems, and its customer service system organised at branch level make BRT Corriere Espresso the ideal partner of its own logistics division. LOGISTICS PLANTS BRANCHES For the full updated addresses of the branches consult the website www.brt.it

4 5 OUR LOGISTICS DIVISION Experience and technology Our logistics division can fulfil the requirements of companies who have chosen to outsource their warehouse and shipment activities, but do not intend to outsource the supervision and management control of their semiprocessed or finished products. The organisational reception, internal handling, assembly and shipment preparation processes are supervised by a specialist software package called GEODE. Transparency and security The efficiency levels in the work cycle and respect for schedules and agreed timeframes are documented and can always be monitored on-line. Using IT tools in real time, which can be fully customised, our customers can check the levels of undelivered goods, the progress of the processing and shipment of orders, give new operating instructions and ensure that all the shipments are carried out and delivered according to the agreed timeframes and methods. Our large, modern facilities are equipped with the most appropriate antirobbery, anti-intrusion and fire prevention systems. Professionalism and skills The specialists in our logistics division, who have been working in the industry for many years, are at our customers disposal for analysing every step of the outsourcing process. Our commercial proposals are drawn up only after having carefully checked each customer s requirements and objectives.

6 7 INTEGRATED DISTRIBUTION AND LOGISTICS Advantages of integrated distribution and logistics A special characteristic of our logistics division is the complete integration with its own distribution structure. The logistics warehouses are adjacent to the main BRT sorting centres to provide extremely short acceptance, processing and dispatch times aimed at forwarding shipments immediately. The range of main and additional services provided by BRT Corriere Espresso is at the disposal of every customer in the logistics division simply and independently. All the information required on the successful arrival of shipments can be consulted online. In the distribution area, our IT system allows customers to connect themselves independently to: Send the details of outward shipments Track and trace shipments Obtain information on possible undelivered goods so as to intervene quickly if delivery is impossible Receive information on cash-on-delivery payments so as to check payment situations and bank balances Check data concerning invoiced shipments so as to monitor the costs of shipments delivered analytically and automatically.

8 9 SERVICES OFFERED 1. INWARD LOGISTICS Handling supplier orders Handling finished or semi-processed products ordered directly by customers from their suppliers with automatic sending to the customer of the rest of the order in the warehouse (order sent in full, order partially sent). Handling returns Customised handling of returns of finished products (monitoring quality, quantity and repackaging). Acceptance - Quality/Quantity Control Handling of the processing cycle with relation to: Reception of goods, inspection and certification of incoming goods, entry into accounts, warehouse storage. 2. PRODUCTION SUPPORT Cross docking Assembly of goods from different suppliers and grouping together in a single shipment. Preparing kits and packaging Assembling numerous products and packaging parcels with different packaging types. Personalised strapping Application of security straps on each parcel or pallet (neutral or personalised). Packing with plastic film (cellophaning) Application of a transparent or dark PVC film on individual parcels or pallets to improve security and/or stability. Packaging in PVC envelopes (blister packing) Hot treatment for placing products inside plastic envelopes using grippers or manually. Additional processes These are customisation operations to be carried out on the products (creating and applying labels or registration numbers, bar codes, repackaging, item changes or references, etc.).

10 11 3. STOCK HANDLING Registration control Handling the loading and unloading of the registration numbers of each individual product item. Production batch management Identification of products on the basis of the production date or provenance, so as to manage the traceability in the event of any manufacturing defects or particular shipment requirements. Storage Storage of the products inside the relevant area of the warehouse according to the physical characteristics of the products. Traceability Locating the position and movements of every single code that has entered the warehouse (in real time). Regular inventories Regular check of the physical and accounting existence of each product. Warehouse management according to F.I.F.O., L.I.F.O. and F.E.F.O. criteria Management of warehouse inventory according to rotation criteria. The three acronyms mean, respectively: first in first out, last in first out and first expiry first out. Inventory management Accounting and physical management of the inventory loading and unloading operations. Reference, size, colour management Preparation of orders based on the characteristics of each individual item.

12 13 4. OUTWARD LOGISTICS Portfolio management and order preparation Processing and sending all shipment orders received by the customer. Parcel preparations with radio frequency certification Handling packing with every single item scanned using radio frequency scanners. Labelling parcels with barcodes Production of customised bar-coded labels. Parcel preparations with automatic sorting Management of numerous product codes in the same order and subsequent packaging of the same codes in a single package using an automatic sorter, which can handle 160 parcels per production cycle and with a packaging speed of over 5,000 items/hour. Making mixed parcels with packing list Packing different products in a parcel, whose content (codes and quantities) is identified on a list to be applied to the outside or inside of the parcel. Heat-shrinking parcel cellophaning Hot application of a transparent plastic film, which increases the security and solidity of the package. Customised waybill with customer transport document Electronic production of a customised waybill and relative integration with customer transport document. The delivery receipt can be viewed on the internet the day after the delivery date (P.O.D. Image). Vehicle load certification with optical scanner Load certification of parcels by scanning their parcel label. Invoicing on customer s headed paper Possibility to print the invoices on the customer s headed paper.

14 15 5. DISTRIBUTION AND DELIVERY Connection with the distribution network Once the preparation stage is over, the routing takes place: the parcels are taken to the shipment warehouse of the nearby BRT branch. Reliability certification and statistics Possibility to certify all the performance levels relative to integrated distribution and logistics processes. On-line tracking Possibility to check all stages of the order sending process: reception, preparation, loading onto vehicle and delivery to the customer. Express service for all shipments Fast and reliable delivery of all product types: from envelopes to pallets. Express Service Delivery guaranteed within 24 hours from collection in all provincial capitals and hinterland. Priority Service Delivery guaranteed by 12:00 on the day after collection day in approx. 3,000 locations i.e. 70% of the productive, commercial and residential territory within the country. And when it is even more urgent... 10:30 Service Delivery guaranteed by 10:30 on the day after collection day in over 1,500 Italian locations of great commercial interest. This service is suitable for shipments up to 250 kg weight and 1m 3 volume.

03/15 UK Our logistics plants Bologna Logistica, Crespellano Logistica, Milano Albairate Logistica, Milano Cevedale Logistica, Milano Landriano Logistica, Milano Sedriano Logistica, Napoli Logistica, Padova Z.A.I. Logistica, Rovigo Logistica, Torino Logistica, Valdarno Logistica, Verona Logistica. Our branches Valle d Aosta: Aosta. Piemonte: Alessandria, Asti, Biella, Borgomanero, Bra, Cuneo, Gravellona Toce, Ivrea, Moncalieri, Novara, Torino Grugliasco, Torino Orbassano, Torino Pescarito, Torino Sud, Vercelli. Lombardia: Bergamo Grassobbio, Bergamo Osio, Brescia, Brescia Centro, Casei Gerola, Como, Cremona, Desenzano, Lecco, Lodi, Mantova, Milano Albairate, Milano Bovisa, Milano Certosa, Milano Cinisello, Milano Landriano, Milano Liscate, Milano Mecenate, Milano Sedriano, Milano Segrate, Monza, Sondrio, Varese Gemonio, Varese Malpensa. Liguria: Genova Cornigliano, Genova Fegino, Imperia, La Spezia, Savona. Veneto: Bassano, Belluno, Padova Est, Padova Interporto, Padova Messaggeria, Portogruaro, Rovigo, Salzano, Schio, Treviso Casale sul Sile, Treviso Villorba, Venezia, Verona Bussolengo, Verona S.G. Lupatoto, Verona Z.A.I., Vicenza. Friuli: Gorizia, Pordenone, Trieste, Trieste Aurisina, Udine. Trentino: Bolzano, Bressanone, Merano, Rovereto, Trento. Emilia Romagna: Bologna Interporto, Bologna Roveri, Cattolica, Cesena, Crespellano, Faenza, Ferrara, Forlì, Imola, Modena, Parma, Parma Messaggeria, Piacenza, Ravenna, Reggio Emilia, Rimini. Toscana: Arezzo, Empoli, Firenze Calenzano, Firenze Osmannoro, Firenze Valdarno, Grosseto, Lucca, Piombino, Pisa Centro, Pisa Lavoria, Pistoia, Prato, Siena. Umbria: Città di Castello, Foligno, Perugia, Terni. Lazio: Cassino, Frosinone, Latina, Pomezia, Roma Aurelio, Roma Casilino, Roma Centro, Roma Eur, Roma Fiano, Roma Fiano 2, Roma La Rustica, Viterbo. Campania: Atena Lucana, Avellino, Castellammare di Stabia, Napoli Casandrino, Napoli Centro, Napoli Marcianise, Napoli Nola, Napoli Nord, Salerno. Marche: Ancona, Ancona Centro, Civitanova Marche, Jesi, Pesaro, Porto d Ascoli. Abruzzo: L Aquila, Pescara, Teramo, Termoli. Molise: Campobasso. Puglia: Bari, Brindisi, Foggia, Lecce, Lecce Sud, Taranto, Trani. Basilicata: Matera, Potenza. Calabria: Catanzaro, Castrovillari, Cosenza, Reggio Calabria, Vibo Valentia. Sicilia: Agrigento, Caltanissetta, Catania, Marsala, Messina, Palermo, Palermo Ovest, Ragusa, Siracusa. Sardegna: Cagliari, Cagliari Elmas, Olbia, Oristano, Porto Torres.