StatusScope Remote Monitoring Service RUO-IDV-05-0881-A February 2014
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Revision Log This log shows the revisions that took place during the preparation of this manual. Revision Reason for Change Date A First release. February 2014 RUO-IDV-05-0881-A - D5076178 3 of 16
Revision Log 4 of 16 RUO-IDV-05-0881-A - D5076178
Contents Chapter 1 Introduction.............................................. 7 Intended Use.....................................................7 Roles and Privileges in the StatusScope Remote Monitoring Service.........7 Web Site Resources...............................................7 Chapter 2 Using the StatusScope Remote Monitoring Service.............. 9 Purpose.........................................................9 Workflow Overview................................................9 Log On.........................................................9 Gateways.....................................................10 Assets.......................................................12 Asset Information...............................................13 Sample Queues.................................................14 Log Off........................................................16 RUO-IDV-05-0881-A - D5076178 5 of 16
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Introduction 1 Intended Use The is intended to monitor the performance parameters of instruments in a lab and send the data to a remote server for viewing and analysis. Roles and Privileges in the StatusScope Remote Monitoring Service Roles are assigned to users through the AB SCIEX StatusScope Remote Monitoring Service server. To help organizations make sure that only authorized personnel can view StatusScope Remote Monitoring Service information, it is recommended that only a minimum number of qualified personnel be assigned to the user role on the AB SCIEX StatusScope Remote Monitoring Service server. Web Site Resources For software and application technical support: statusscopesupport@absciex.com www.absciex.com/customer-support/training For general support information: www.absciex.com RUO-IDV-05-0881-A - D5076178 7 of 16
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Using the StatusScope Remote Monitoring Service 2 Purpose This document will provide an overview of the and instructions for exploring basic features for remotely monitoring instruments, improving performance, resolving technical issues with or without Field Service Engineer (FSE)/Technical Assistance Center (TAC) assistance, and enabling monitoring and control of processed sample queues. Workflow Overview This guide examines two workflow scenarios: Viewing gateway information. Using the StatusScope Remote Monitoring Service mobile applications to manage a sample queue that is currently in progress. Log On Individuals must be set up as a User on the AB SCIEX Enterprise Production Data Server to successfully log on and use the StatusScope Remote Monitoring Service. 1. Visit https://statusscope.absciex.com/apps/mobile. Refer to Figure 2-1. RUO-IDV-05-0881-A - D5076178 9 of 16
Using the StatusScope Remote Monitoring Service Figure 2-1 StatusScope Remote Monitoring Service Login Screen 2. Type the User Name. 3. Type the Password. Note: Passwords are case-sensitive. Gateways 4. Tap Sign In. A Gateway is the complete instrument setup. After logging in, all accessible Gateways are shown. Refer to Figure 2-2. 10 of 16 RUO-IDV-05-0881-A - D5076178
Using the StatusScope Remote Monitoring Service Figure 2-2 Gateway Selection Screen Tap a Gateway to view details. The Assets for the selected Gateway are shown. Refer to Figure 2-3. RUO-IDV-05-0881-A - D5076178 11 of 16
Using the StatusScope Remote Monitoring Service Figure 2-3 Gateway Results Screen Assets An asset is a part of the instrument setup. Tap an Asset to view the corresponding information. The information for the selected asset is shown. Refer to Figure 2-4. 12 of 16 RUO-IDV-05-0881-A - D5076178
Using the StatusScope Remote Monitoring Service Figure 2-4 Asset Details Screen Asset Information Table 2-1 Option Alarms Events Asset Information Description List of alarms sent from the Asset. Tap to view alarm details. List of recent events sent from the Asset. Events can include Asset registration, time synchronization, data issues, driver issues, and Asset communication times. Tap to view event details. RUO-IDV-05-0881-A - D5076178 13 of 16
Using the StatusScope Remote Monitoring Service Table 2-1 Option Audit Data Items Files Location Reports Asset Information (Continued) Description List of activities performed by the StatusScope Remote Monitoring Service for the Asset. Tap to view audit details. List of performance parameters for the selected device. List of uploaded files. Location report for mobile assets. Sample Queues The Gateway results screen shows the sample queue (if present) for the Gateway. Refer to Figure 2-3. Tap the sample queue. The Sample Queue information screen is shown. Refer to Figure 2-5. 14 of 16 RUO-IDV-05-0881-A - D5076178
Using the StatusScope Remote Monitoring Service Figure 2-5 Sample Queue Overview 1 2 3 4 RUO-IDV-05-0881-A - D5076178 15 of 16
Using the StatusScope Remote Monitoring Service Log Off Item Description 1 Stop the sample queue. Sample queue data is retained for the current sample. A stopped sample queue must be restarted from within the Analyst software. Restarted sample queues resume from the next sample in the queue. 2 Abort the sample queue. Sample queue data is deleted for the current sample. An aborted sample queue must be restarted from within the Analyst software. Restarted sample queues resume with the next sample in the queue. 3 Pause sample queue. Sample queue data is retained. A paused sample queue can be resumed remotely. Restarted sample queues resume from the same location in the queue. 4 Resume paused sample queue. Note: Logging off does not interrupt monitoring. However, monitoring is stopped if the acquisition computer is shut down. Tap Signout. 16 of 16 RUO-IDV-05-0881-A - D5076178